Re: [Elecraft] KAT500 failure

2021-04-09 Thread KK1W
ANDY DURBIN wrote
> "It's still working over 30 minutes after the fridge cold soak."
> 
> I was tricked by confirmation bias.  The cold soak was not what fixed the
> problem.
> 
> My controller sent a valid command that the KAT500 firmware took exception
> to.  I'll withhold the details but other KAT500 users will not experience
> this problem.
> 
> 73,
> Andy, k3wyc
> 
> 
> 
> 
> 
> 
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Please share if possible. I'm having similar problems with my KAT500. Locks
up for no discernable reason, can't power down. Removing power for just a
few seconds and it's back to normal until the next random lockup.

In my case I'm feeding frequency info to the KAT500 from a RemoteQTH Band
decoder II. I'm running  KAT500/KPA500 combo with an IC7610.

Lockups seem to be totally random but the behavior just started recently,
the setup has been in place for over a year

Thanks,
Jim/KK1W.




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Re: [Elecraft] KAT500 failure

2021-04-09 Thread Andy Durbin
"My controller sent a valid command that the KAT500 firmware took exception to. 
 I'll withhold the details but other KAT500 users will not experience this 
problem."

Several have asked for more detail.  All I can share is that the command that 
repeatably caused my KAT500 to lockup does not cause a lockup when KAT firmware 
version 1.75 (current released version) is in use.

If others are experiencing problems with their KAT500 I'd suggest providing as 
much detail as possible to Elecraft.  I log every command I sent to my KAT500 
so, once I had dismissed thermal failure, it was not difficult to isolate the 
lockup to a single command and to reproduce the lockup by sending that command 
with the KAT utility.

Full details have been shared with KAT500 firmware developer.

73,
Andy, k3wyc


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[Elecraft] CAT on K3

2021-04-09 Thread Keith Orchard via Elecraft
I use Logger32 for logging and it has occurred to me I could connect my K3 to 
my laptop to get automatic band-logging. 
I run a K3, KPA500 & P3. Can I use the RS232 connector on the K3 to connect to 
my laptop? Currently I use that connector to connect to the P3.
Help would be appreciated.
Keith G3TTC 

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Re: [Elecraft] KAT500 failure

2021-04-09 Thread Julia Tuttle
Is there a reason to keep this a secret?

On Fri, Apr 9, 2021, 09:13 Andy Durbin  wrote:

> "My controller sent a valid command that the KAT500 firmware took
> exception to.  I'll withhold the details but other KAT500 users will not
> experience this problem."
>
> Several have asked for more detail.  All I can share is that the command
> that repeatably caused my KAT500 to lockup does not cause a lockup when KAT
> firmware version 1.75 (current released version) is in use.
>
> If others are experiencing problems with their KAT500 I'd suggest
> providing as much detail as possible to Elecraft.  I log every command I
> sent to my KAT500 so, once I had dismissed thermal failure, it was not
> difficult to isolate the lockup to a single command and to reproduce the
> lockup by sending that command with the KAT utility.
>
> Full details have been shared with KAT500 firmware developer.
>
> 73,
> Andy, k3wyc
>
>
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Re: [Elecraft] KAT500 failure

2021-04-09 Thread w4sc
Andy reported.

“Several have asked for more detail.  All I can share is that the command that 
repeatably caused my KAT500 to lockup does not cause a lockup when KAT firmware 
version 1.75 (current released version) is in use.”

The possible paths to take are  obvious:

1) UPDATE your firmware if older than rev 1.75.
2) If you have 1.75 installed AND experiencing a “lockup”, report the 
particulars to Elecraft support. Include complete and accurate detail.  

Read the firmware release notes for changes made that may have a bearing on 
your issue.

73 de Ben W4SC


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[Elecraft] Testing

2021-04-09 Thread Don Wilhelm

Just testing - I have not seen many posts over the last month

73,
Don W3FPR
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Re: [Elecraft] Testing

2021-04-09 Thread stephen shearer
Don, (good keyboard copy) 599 here...  has many of the mails gone to 
elecraft-K4 and elecraft-KX3  ??   I personally "killed" my -K4 account, 
too much junk guessing when their K4 will be delivered...  and did 
"someone" really say "by the end of May?"


73, steve WB3LGC

On 4/9/21 11:49 AM, Don Wilhelm wrote:

Just testing - I have not seen many posts over the last month

73,
Don W3FPR
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[Elecraft] Repair Service

2021-04-09 Thread k2vjk
Is Elecraft having a problem with its repair service? My radio was accepted on 
February 2, 2021, and I was quoted a 20 working day turn around. It is now 
April 9, 2021, and they will not answer emails, or telephone calls. My stress 
level has gone from disappointed to disgusted. I am starting to worry if I will 
ever see my K3S again! Can anyone suggest a course of action?

Sent from Mail for Windows 10



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[Elecraft] Repair Service

2021-04-09 Thread w4sc
My update/repair took 4 months (June-October) end of last year,  All of which I 
could done myself except for lack of alignment procedures, parts, proper 
rework, and test equipment.
Ben W4SC

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Re: [Elecraft] Repair Service

2021-04-09 Thread Dean L
K2vjk
If you want to drive up to the Adirondacks, I'll loan you a radio.
73
Dean K2WW

On Fri, Apr 9, 2021, 12:39 k2vjk  wrote:

> Is Elecraft having a problem with its repair service? My radio was
> accepted on February 2, 2021, and I was quoted a 20 working day turn
> around. It is now April 9, 2021, and they will not answer emails, or
> telephone calls. My stress level has gone from disappointed to disgusted. I
> am starting to worry if I will ever see my K3S again! Can anyone suggest a
> course of action?
>
> Sent from Mail for Windows 10
>
>
>
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Re: [Elecraft] Repair Service

2021-04-09 Thread Eric Linxweiler [W7FCL]
I'd suggest this isn't an Elecraft problem alone.  CA is in the middle of
COVID in a bad way.  I sent a mobile rig to Yaesu in Los Angeles, and it
took four months to get it back.  I couldn't get a single status update via
email or calls, and didn't know if the radio was going to be repaired or
not - until UPS delivered it to my house.  Evidently all incoming shipments
are quarantined for a period of time, then also most of the normal in
office staff are working remote.



On Fri, Apr 9, 2021 at 9:39 AM k2vjk  wrote:

> Is Elecraft having a problem with its repair service? My radio was
> accepted on February 2, 2021, and I was quoted a 20 working day turn
> around. It is now April 9, 2021, and they will not answer emails, or
> telephone calls. My stress level has gone from disappointed to disgusted. I
> am starting to worry if I will ever see my K3S again! Can anyone suggest a
> course of action?
>
> Sent from Mail for Windows 10
>
>
>
> --
> This email has been checked for viruses by AVG.
> https://www.avg.com
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Re: [Elecraft] Repair Service

2021-04-09 Thread Julia Tuttle
Thank you for sharing that -- it's actually really useful context for the
industry as a whole.

I am so looking forward to things getting better.

On Fri, Apr 9, 2021, 15:58 Eric Linxweiler [W7FCL] 
wrote:

> I'd suggest this isn't an Elecraft problem alone.  CA is in the middle of
> COVID in a bad way.  I sent a mobile rig to Yaesu in Los Angeles, and it
> took four months to get it back.  I couldn't get a single status update via
> email or calls, and didn't know if the radio was going to be repaired or
> not - until UPS delivered it to my house.  Evidently all incoming shipments
> are quarantined for a period of time, then also most of the normal in
> office staff are working remote.
>
>
>
> On Fri, Apr 9, 2021 at 9:39 AM k2vjk  wrote:
>
> > Is Elecraft having a problem with its repair service? My radio was
> > accepted on February 2, 2021, and I was quoted a 20 working day turn
> > around. It is now April 9, 2021, and they will not answer emails, or
> > telephone calls. My stress level has gone from disappointed to
> disgusted. I
> > am starting to worry if I will ever see my K3S again! Can anyone suggest
> a
> > course of action?
> >
> > Sent from Mail for Windows 10
> >
> >
> >
> > --
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> > https://www.avg.com
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Re: [Elecraft] CAT on K3

2021-04-09 Thread Rick Tavan
Sure, Keith. Connect the K3 RS232 port to the P3 and the P3 to your
computer.

73,

/Rick N6XI

On Fri, Apr 9, 2021 at 6:34 AM Keith Orchard via Elecraft <
elecraft@mailman.qth.net> wrote:

> I use Logger32 for logging and it has occurred to me I could connect my K3
> to my laptop to get automatic band-logging.
> I run a K3, KPA500 & P3. Can I use the RS232 connector on the K3 to
> connect to my laptop? Currently I use that connector to connect to the P3.
> Help would be appreciated.
> Keith G3TTC
>
> Sent from my iPhone
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-- 
--

Rick Tavan
Truckee and Saratoga, CA
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[Elecraft] K3 Diversity Question: RIT

2021-04-09 Thread w4sc
Tom,

I saw your post in Feb.  Did you resolve your issue?

De Ben W4SC

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Re: [Elecraft] Repair Service

2021-04-09 Thread Dave Cole

Here is another data point on this issue:

https://www.thestreet.com/investing/chip-prices-spiking-high-demand-and-supply-chain-disruptions


73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist, RFI
ARRL Asst. Director, NW Division, Technical Resources

On 4/9/21 1:01 PM, Julia Tuttle wrote:

Thank you for sharing that -- it's actually really useful context for the
industry as a whole.

I am so looking forward to things getting better.

On Fri, Apr 9, 2021, 15:58 Eric Linxweiler [W7FCL] 
wrote:


I'd suggest this isn't an Elecraft problem alone.  CA is in the middle of
COVID in a bad way.  I sent a mobile rig to Yaesu in Los Angeles, and it
took four months to get it back.  I couldn't get a single status update via
email or calls, and didn't know if the radio was going to be repaired or
not - until UPS delivered it to my house.  Evidently all incoming shipments
are quarantined for a period of time, then also most of the normal in
office staff are working remote.



On Fri, Apr 9, 2021 at 9:39 AM k2vjk  wrote:


Is Elecraft having a problem with its repair service? My radio was
accepted on February 2, 2021, and I was quoted a 20 working day turn
around. It is now April 9, 2021, and they will not answer emails, or
telephone calls. My stress level has gone from disappointed to

disgusted. I

am starting to worry if I will ever see my K3S again! Can anyone suggest

a

course of action?

Sent from Mail for Windows 10



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Re: [Elecraft] Repair Service

2021-04-09 Thread Don Roberts via Elecraft
It's part of the blessings and curses of doing business in California

Sent from Yahoo Mail on Android 
 
  On Fri, Apr 9, 2021 at 7:46 PM, Dave Cole wrote:   Here is 
another data point on this issue:

https://www.thestreet.com/investing/chip-prices-spiking-high-demand-and-supply-chain-disruptions


73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist, RFI
ARRL Asst. Director, NW Division, Technical Resources

On 4/9/21 1:01 PM, Julia Tuttle wrote:
> Thank you for sharing that -- it's actually really useful context for the
> industry as a whole.
> 
> I am so looking forward to things getting better.
> 
> On Fri, Apr 9, 2021, 15:58 Eric Linxweiler [W7FCL] 
> wrote:
> 
>> I'd suggest this isn't an Elecraft problem alone.  CA is in the middle of
>> COVID in a bad way.  I sent a mobile rig to Yaesu in Los Angeles, and it
>> took four months to get it back.  I couldn't get a single status update via
>> email or calls, and didn't know if the radio was going to be repaired or
>> not - until UPS delivered it to my house.  Evidently all incoming shipments
>> are quarantined for a period of time, then also most of the normal in
>> office staff are working remote.
>>
>>
>>
>> On Fri, Apr 9, 2021 at 9:39 AM k2vjk  wrote:
>>
>>> Is Elecraft having a problem with its repair service? My radio was
>>> accepted on February 2, 2021, and I was quoted a 20 working day turn
>>> around. It is now April 9, 2021, and they will not answer emails, or
>>> telephone calls. My stress level has gone from disappointed to
>> disgusted. I
>>> am starting to worry if I will ever see my K3S again! Can anyone suggest
>> a
>>> course of action?
>>>
>>> Sent from Mail for Windows 10
>>>
>>>
>>>
>>> --
>>> This email has been checked for viruses by AVG.
>>> https://www.avg.com
>>> __
>>> Elecraft mailing list
>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>>> Help: http://mailman.qth.net/mmfaq.htm
>>> Post: mailto:Elecraft@mailman.qth.net
>>>
>>> This list hosted by: http://www.qsl.net
>>> Please help support this email list: http://www.qsl.net/donate.html
>>> Message delivered to w7...@westseattlearc.org
>>>
>> __
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