Re: [Elecraft] KX3 has died

2018-12-10 Thread Don Wilhelm

Dave,

Help is not a tab, it is an item in the header line - look to the right 
of "File" and "View".


73,
Don W3FPR

On 12/9/2018 7:58 PM, Dave Sublette wrote:

When I bring up the KX3 utility, there is no tab labeled Help or
Troubleshooting or MCU.  I now get a "KX3 is not responding" message.


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Re: [Elecraft] KX3 has died

2018-12-09 Thread Walter Underwood
That is the procedure for forcing a firmware load on page 25 of the manual.

ftp://ftp.elecraft.com/KX3/Manuals%20Downloads/E740163%20KX3%20Owner%27s%20man%20Rev%20C5.pdf
 


wunder
K6WRU
Walter Underwood
CM87wj
http://observer.wunderwood.org/ (my blog)

> On Dec 9, 2018, at 7:20 PM, Bob N3MNT  wrote:
> 
> If you have batteries in the KX3.  Remove one so it has no battery power. 
> Reboot the Mac .  Some time when an operation using the usb/serial ports
> hangs, the machine does not release the port.  Rebooting the pc/Mac should
> release everything and you can try again.  Did you use check Elecraft
> website for latest firmware to get the update.
> 
> 
> 
> 
> --
> Sent from: http://elecraft.365791.n2.nabble.com/
> __
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Re: [Elecraft] KX3 has died

2018-12-09 Thread Grant Youngman
Did you unplug the cable, reboot the Mac, and then plug the radio cable back 
in?  Then start Utility again.   I also use a Mac, and I’ve had to do that 
(rarely) to convince the Mac to see the radio.  You can see it’s status if you 
do a System Report ..

Grant NQ5T
K3 #2091 KX3 #8342

> On Dec 9, 2018, at 10:11 PM, Dave Sublette  wrote:
> 
> OK -- time for a confession.  I'm updating using a MAC.  I don't think that
> has anything to do with the problem.  It has worked perfectly for four
> years.  Doesn't say that something couldn't have died.  But the MCU LD and
> flashing Tx LED on the KX3 says there is a firmware error and I don't think
> a failed interface cable or computer would cause that.
> 

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Re: [Elecraft] KX3 has died

2018-12-09 Thread Bob N3MNT
If you have batteries in the KX3.  Remove one so it has no battery power. 
Reboot the Mac .  Some time when an operation using the usb/serial ports
hangs, the machine does not release the port.  Rebooting the pc/Mac should
release everything and you can try again.  Did you use check Elecraft
website for latest firmware to get the update.




--
Sent from: http://elecraft.365791.n2.nabble.com/
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Re: [Elecraft] KX3 has died

2018-12-09 Thread Walter Underwood
I use a Mac, too. 

If the cable failed during a download, the firmware could be corrupted.

I would try forcing the firmware load as described in the manual. I could be 
wrong, but this smells like a problem somewhere between the KX3 Utility and the 
data port on the KX3.

wunder
K6WRU
Walter Underwood
CM87wj
http://observer.wunderwood.org/ (my blog)

> On Dec 9, 2018, at 7:11 PM, Dave Sublette  wrote:
> 
> OK -- time for a confession.  I'm updating using a MAC.  I don't think that 
> has anything to do with the problem.  It has worked perfectly for four years. 
>  Doesn't say that something couldn't have died.  But the MCU LD and flashing 
> Tx LED on the KX3 says there is a firmware error and I don't think a failed 
> interface cable or computer would cause that.
> 
> I'm not a computer guru.  It will be interesting to see how this plays out.  
> Thanks to all for helping.  This is a knowledgeable and friendly group to 
> deal with.
> 
> Dave 
> 
> 
> 
> On Sun, Dec 9, 2018 at 10:04 PM Dick Dievendorff  <mailto:d...@elecraft.com>> wrote:
> It might be the KXUSB.  Try different a USB hub on the computer if you have a 
> choice, or another computer if available.  
> 
> Sometimes windows updates change the COM port number, try the steps in Kx3 
> utility help for finding the right COM port. It might have been a while since 
> you last used the utility. 
> 
> 
> 73 de Dick, K6KR
> 
> > On Dec 9, 2018, at 18:52, Dave Sublette  > <mailto:k4to.d...@gmail.com>> wrote:
> > 
> > It is not looking good, folks.  The RS232 adapter which drives the KX3 is
> > not flashing any more as it usually does.  The KX3 Utility returns "KX3 not
> > responding" when I test the link.  All cables are properly connected.  It's
> > been working perfectly until earlier this evening.
> > 
> > I think it is due for a trip back to Elecraft.  I will call them tomorrow.
> > 
> > Thanks for the help.  I did find the Help column and the troubleshooting ,
> > etc
> > 
> > I had already done all of those steps and got nothing but the "not
> > responding" error.
> > 
> > I'll let everyone know what happens.
> > 
> > 73,
> > 
> > Dave, K4TO
> > 
> > On Sun, Dec 9, 2018 at 8:32 PM Walter Underwood  > <mailto:wun...@wunderwood.org>>
> > wrote:
> > 
> >> I’m sure you have checked, but I would open it up and make sure the ribbon
> >> cables are fully seated. Then I’d check the cables to the PC. Probably
> >> restart the PC, too.
> >> 
> >> wunder
> >> K6WRU
> >> Walter Underwood
> >> CM87wj
> >> http://observer.wunderwood.org/ <http://observer.wunderwood.org/> (my blog)
> >> 
> >>> On Dec 9, 2018, at 4:58 PM, Dave Sublette  >>> <mailto:k4to.d...@gmail.com>> wrote:
> >>> 
> >>> When I bring up the KX3 utility, there is no tab labeled Help or
> >>> Troubleshooting or MCU.  I now get a "KX3 is not responding" message.
> >>> 
> >>> Dave
> >>> 
> >>>> On Sun, Dec 9, 2018 at 6:57 PM  >>>> <mailto:d...@elecraft.com>> wrote:
> >>>> 
> >>>> I'd recommend the steps described in KX3 Utility Help, Troubleshooting,
> >> MCU
> >>>> Boot Loader.
> >>>> 
> >>>> 73 & Good Luck!
> >>>> Dick, K6KR
> >>>> 
> >>>> 
> >>>> -Original Message-
> >>>> From: elecraft-boun...@mailman.qth.net 
> >>>> <mailto:elecraft-boun...@mailman.qth.net> <
> >> elecraft-boun...@mailman.qth.net <mailto:elecraft-boun...@mailman.qth.net>>
> >>>> On
> >>>> Behalf Of Dave Sublette
> >>>> Sent: Sunday, December 9, 2018 15:04
> >>>> To: Elecraft Discussion List  >>>> <mailto:elecraft@mailman.qth.net>>
> >>>> Subject: [Elecraft] KX3 has died
> >>>> 
> >>>> I believe my KX3 has died in the past 30 minutes.  It was operating with
> >>>> N1MM prior to that.
> >>>> 
> >>>> I went to the support page at Elecraft.com.
> >>>> 
> >>>> I downloaded the latest KX3 Utility.
> >>>> 
> >>>> I started the Firmware upgrade process.
> >>>> 
> >>>> Initially the message said my KX3 was missing some files and to download
> >>>> the
> >>>> latest firmware.  I

Re: [Elecraft] KX3 has died

2018-12-09 Thread Dave Sublette
Oh -- one other thing I update with the KX3 utility on the MAC.  To
operate with N1MM I run Windows on the MAC, simultaneously, using the
Parallels software.  I have done this for more than four years using other
radios, but the KX3 for just the past four years.  The MAC runs Windows
7/64 and it is more stable than when I used a PC.

Dave

On Sun, Dec 9, 2018 at 10:11 PM Dave Sublette  wrote:

> OK -- time for a confession.  I'm updating using a MAC.  I don't think
> that has anything to do with the problem.  It has worked perfectly for four
> years.  Doesn't say that something couldn't have died.  But the MCU LD and
> flashing Tx LED on the KX3 says there is a firmware error and I don't think
> a failed interface cable or computer would cause that.
>
> I'm not a computer guru.  It will be interesting to see how this plays
> out.  Thanks to all for helping.  This is a knowledgeable and friendly
> group to deal with.
>
> Dave
>
>
>
> On Sun, Dec 9, 2018 at 10:04 PM Dick Dievendorff 
> wrote:
>
>> It might be the KXUSB.  Try different a USB hub on the computer if you
>> have a choice, or another computer if available.
>>
>> Sometimes windows updates change the COM port number, try the steps in
>> Kx3 utility help for finding the right COM port. It might have been a while
>> since you last used the utility.
>>
>>
>> 73 de Dick, K6KR
>>
>> > On Dec 9, 2018, at 18:52, Dave Sublette  wrote:
>> >
>> > It is not looking good, folks.  The RS232 adapter which drives the KX3
>> is
>> > not flashing any more as it usually does.  The KX3 Utility returns "KX3
>> not
>> > responding" when I test the link.  All cables are properly connected.
>> It's
>> > been working perfectly until earlier this evening.
>> >
>> > I think it is due for a trip back to Elecraft.  I will call them
>> tomorrow.
>> >
>> > Thanks for the help.  I did find the Help column and the
>> troubleshooting ,
>> > etc
>> >
>> > I had already done all of those steps and got nothing but the "not
>> > responding" error.
>> >
>> > I'll let everyone know what happens.
>> >
>> > 73,
>> >
>> > Dave, K4TO
>> >
>> > On Sun, Dec 9, 2018 at 8:32 PM Walter Underwood 
>> > wrote:
>> >
>> >> I’m sure you have checked, but I would open it up and make sure the
>> ribbon
>> >> cables are fully seated. Then I’d check the cables to the PC. Probably
>> >> restart the PC, too.
>> >>
>> >> wunder
>> >> K6WRU
>> >> Walter Underwood
>> >> CM87wj
>> >> http://observer.wunderwood.org/ (my blog)
>> >>
>> >>> On Dec 9, 2018, at 4:58 PM, Dave Sublette 
>> wrote:
>> >>>
>> >>> When I bring up the KX3 utility, there is no tab labeled Help or
>> >>> Troubleshooting or MCU.  I now get a "KX3 is not responding" message.
>> >>>
>> >>> Dave
>> >>>
>> >>>> On Sun, Dec 9, 2018 at 6:57 PM  wrote:
>> >>>>
>> >>>> I'd recommend the steps described in KX3 Utility Help,
>> Troubleshooting,
>> >> MCU
>> >>>> Boot Loader.
>> >>>>
>> >>>> 73 & Good Luck!
>> >>>> Dick, K6KR
>> >>>>
>> >>>>
>> >>>> -Original Message-
>> >>>> From: elecraft-boun...@mailman.qth.net <
>> >> elecraft-boun...@mailman.qth.net>
>> >>>> On
>> >>>> Behalf Of Dave Sublette
>> >>>> Sent: Sunday, December 9, 2018 15:04
>> >>>> To: Elecraft Discussion List 
>> >>>> Subject: [Elecraft] KX3 has died
>> >>>>
>> >>>> I believe my KX3 has died in the past 30 minutes.  It was operating
>> with
>> >>>> N1MM prior to that.
>> >>>>
>> >>>> I went to the support page at Elecraft.com.
>> >>>>
>> >>>> I downloaded the latest KX3 Utility.
>> >>>>
>> >>>> I started the Firmware upgrade process.
>> >>>>
>> >>>> Initially the message said my KX3 was missing some files and to
>> download
>> >>>> the
>> >>>> latest firmware.  I did that without any trouble.
>> >>>>
>> >>>> When

Re: [Elecraft] KX3 has died

2018-12-09 Thread Dave Sublette
OK -- time for a confession.  I'm updating using a MAC.  I don't think that
has anything to do with the problem.  It has worked perfectly for four
years.  Doesn't say that something couldn't have died.  But the MCU LD and
flashing Tx LED on the KX3 says there is a firmware error and I don't think
a failed interface cable or computer would cause that.

I'm not a computer guru.  It will be interesting to see how this plays
out.  Thanks to all for helping.  This is a knowledgeable and friendly
group to deal with.

Dave



On Sun, Dec 9, 2018 at 10:04 PM Dick Dievendorff  wrote:

> It might be the KXUSB.  Try different a USB hub on the computer if you
> have a choice, or another computer if available.
>
> Sometimes windows updates change the COM port number, try the steps in Kx3
> utility help for finding the right COM port. It might have been a while
> since you last used the utility.
>
>
> 73 de Dick, K6KR
>
> > On Dec 9, 2018, at 18:52, Dave Sublette  wrote:
> >
> > It is not looking good, folks.  The RS232 adapter which drives the KX3 is
> > not flashing any more as it usually does.  The KX3 Utility returns "KX3
> not
> > responding" when I test the link.  All cables are properly connected.
> It's
> > been working perfectly until earlier this evening.
> >
> > I think it is due for a trip back to Elecraft.  I will call them
> tomorrow.
> >
> > Thanks for the help.  I did find the Help column and the troubleshooting
> ,
> > etc
> >
> > I had already done all of those steps and got nothing but the "not
> > responding" error.
> >
> > I'll let everyone know what happens.
> >
> > 73,
> >
> > Dave, K4TO
> >
> > On Sun, Dec 9, 2018 at 8:32 PM Walter Underwood 
> > wrote:
> >
> >> I’m sure you have checked, but I would open it up and make sure the
> ribbon
> >> cables are fully seated. Then I’d check the cables to the PC. Probably
> >> restart the PC, too.
> >>
> >> wunder
> >> K6WRU
> >> Walter Underwood
> >> CM87wj
> >> http://observer.wunderwood.org/ (my blog)
> >>
> >>> On Dec 9, 2018, at 4:58 PM, Dave Sublette  wrote:
> >>>
> >>> When I bring up the KX3 utility, there is no tab labeled Help or
> >>> Troubleshooting or MCU.  I now get a "KX3 is not responding" message.
> >>>
> >>> Dave
> >>>
> >>>> On Sun, Dec 9, 2018 at 6:57 PM  wrote:
> >>>>
> >>>> I'd recommend the steps described in KX3 Utility Help,
> Troubleshooting,
> >> MCU
> >>>> Boot Loader.
> >>>>
> >>>> 73 & Good Luck!
> >>>> Dick, K6KR
> >>>>
> >>>>
> >>>> -Original Message-
> >>>> From: elecraft-boun...@mailman.qth.net <
> >> elecraft-boun...@mailman.qth.net>
> >>>> On
> >>>> Behalf Of Dave Sublette
> >>>> Sent: Sunday, December 9, 2018 15:04
> >>>> To: Elecraft Discussion List 
> >>>> Subject: [Elecraft] KX3 has died
> >>>>
> >>>> I believe my KX3 has died in the past 30 minutes.  It was operating
> with
> >>>> N1MM prior to that.
> >>>>
> >>>> I went to the support page at Elecraft.com.
> >>>>
> >>>> I downloaded the latest KX3 Utility.
> >>>>
> >>>> I started the Firmware upgrade process.
> >>>>
> >>>> Initially the message said my KX3 was missing some files and to
> download
> >>>> the
> >>>> latest firmware.  I did that without any trouble.
> >>>>
> >>>> When I went to transfer the firmware to the KX3, I got a message that
> >> said
> >>>> "KX3 failed to enter firmware load mode" (or something like that).
> >> Further
> >>>> instructions said to remove power, power back up and try again.
> >>>>
> >>>> Same result.
> >>>>
> >>>> Tried the "force firmware upgrade"  by holding the Band- and ATU Tune
> >>>> buttons down for 10 seconds.  The firmware load failed again -- same
> >> error
> >>>> "KX3 failed to enter Firmware load mode".
> >>>>
> >>>> Meanwhile the front panel of the KX3 showed " MCU LD" during the
> entire
> >>>> time.
> >>>>

Re: [Elecraft] KX3 has died

2018-12-09 Thread Dick Dievendorff
It might be the KXUSB.  Try different a USB hub on the computer if you have a 
choice, or another computer if available.  

Sometimes windows updates change the COM port number, try the steps in Kx3 
utility help for finding the right COM port. It might have been a while since 
you last used the utility. 


73 de Dick, K6KR

> On Dec 9, 2018, at 18:52, Dave Sublette  wrote:
> 
> It is not looking good, folks.  The RS232 adapter which drives the KX3 is
> not flashing any more as it usually does.  The KX3 Utility returns "KX3 not
> responding" when I test the link.  All cables are properly connected.  It's
> been working perfectly until earlier this evening.
> 
> I think it is due for a trip back to Elecraft.  I will call them tomorrow.
> 
> Thanks for the help.  I did find the Help column and the troubleshooting ,
> etc
> 
> I had already done all of those steps and got nothing but the "not
> responding" error.
> 
> I'll let everyone know what happens.
> 
> 73,
> 
> Dave, K4TO
> 
> On Sun, Dec 9, 2018 at 8:32 PM Walter Underwood 
> wrote:
> 
>> I’m sure you have checked, but I would open it up and make sure the ribbon
>> cables are fully seated. Then I’d check the cables to the PC. Probably
>> restart the PC, too.
>> 
>> wunder
>> K6WRU
>> Walter Underwood
>> CM87wj
>> http://observer.wunderwood.org/ (my blog)
>> 
>>> On Dec 9, 2018, at 4:58 PM, Dave Sublette  wrote:
>>> 
>>> When I bring up the KX3 utility, there is no tab labeled Help or
>>> Troubleshooting or MCU.  I now get a "KX3 is not responding" message.
>>> 
>>> Dave
>>> 
>>>> On Sun, Dec 9, 2018 at 6:57 PM  wrote:
>>>> 
>>>> I'd recommend the steps described in KX3 Utility Help, Troubleshooting,
>> MCU
>>>> Boot Loader.
>>>> 
>>>> 73 & Good Luck!
>>>> Dick, K6KR
>>>> 
>>>> 
>>>> -Original Message-
>>>> From: elecraft-boun...@mailman.qth.net <
>> elecraft-boun...@mailman.qth.net>
>>>> On
>>>> Behalf Of Dave Sublette
>>>> Sent: Sunday, December 9, 2018 15:04
>>>> To: Elecraft Discussion List 
>>>> Subject: [Elecraft] KX3 has died
>>>> 
>>>> I believe my KX3 has died in the past 30 minutes.  It was operating with
>>>> N1MM prior to that.
>>>> 
>>>> I went to the support page at Elecraft.com.
>>>> 
>>>> I downloaded the latest KX3 Utility.
>>>> 
>>>> I started the Firmware upgrade process.
>>>> 
>>>> Initially the message said my KX3 was missing some files and to download
>>>> the
>>>> latest firmware.  I did that without any trouble.
>>>> 
>>>> When I went to transfer the firmware to the KX3, I got a message that
>> said
>>>> "KX3 failed to enter firmware load mode" (or something like that).
>> Further
>>>> instructions said to remove power, power back up and try again.
>>>> 
>>>> Same result.
>>>> 
>>>> Tried the "force firmware upgrade"  by holding the Band- and ATU Tune
>>>> buttons down for 10 seconds.  The firmware load failed again -- same
>> error
>>>> "KX3 failed to enter Firmware load mode".
>>>> 
>>>> Meanwhile the front panel of the KX3 showed " MCU LD" during the entire
>>>> time.
>>>> 
>>>> The com port tested good, using the KX3 utility.
>>>> 
>>>> I don't know what else to try.
>>>> 
>>>> Looks like the next step is to contact Elecraft support.
>>>> 
>>>> Any thoughts?
>>>> 
>>>> Dave, K4TO
>>>> 
>>>> ps -- I think the KX3 is just pouting because I have ordered a new K3s
>> :-)
>>>> __
>>>> Elecraft mailing list
>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>>>> Help: http://mailman.qth.net/mmfaq.htm
>>>> Post: mailto:Elecraft@mailman.qth.net
>>>> 
>>>> This list hosted by: http://www.qsl.net
>>>> Please help support this email list: http://www.qsl.net/donate.html
>>>> Message
>>>> delivered to d...@elecraft.com
>>>> 
>>>> 
>>> ___

Re: [Elecraft] KX3 has died

2018-12-09 Thread Walter Underwood
That seems like a bad cable or the PC is not talking to the right port.

You might also want to look at the section “Forcing a Firmware Download” on 
page 25 of the KX3 manual.

wunder
K6WRU
Walter Underwood
CM87wj
http://observer.wunderwood.org/ (my blog)

> On Dec 9, 2018, at 6:52 PM, Dave Sublette  wrote:
> 
> It is not looking good, folks.  The RS232 adapter which drives the KX3 is not 
> flashing any more as it usually does.  The KX3 Utility returns "KX3 not 
> responding" when I test the link.  All cables are properly connected.  It's 
> been working perfectly until earlier this evening.
> 
> I think it is due for a trip back to Elecraft.  I will call them tomorrow.
> 
> Thanks for the help.  I did find the Help column and the troubleshooting , 
> etc
> 
> I had already done all of those steps and got nothing but the "not 
> responding" error.
> 
> I'll let everyone know what happens.
> 
> 73,
> 
> Dave, K4TO
> 
> On Sun, Dec 9, 2018 at 8:32 PM Walter Underwood  <mailto:wun...@wunderwood.org>> wrote:
> I’m sure you have checked, but I would open it up and make sure the ribbon 
> cables are fully seated. Then I’d check the cables to the PC. Probably 
> restart the PC, too.
> 
> wunder
> K6WRU
> Walter Underwood
> CM87wj
> http://observer.wunderwood.org/ <http://observer.wunderwood.org/> (my blog)
> 
> > On Dec 9, 2018, at 4:58 PM, Dave Sublette  > <mailto:k4to.d...@gmail.com>> wrote:
> > 
> > When I bring up the KX3 utility, there is no tab labeled Help or
> > Troubleshooting or MCU.  I now get a "KX3 is not responding" message.
> > 
> > Dave
> > 
> > On Sun, Dec 9, 2018 at 6:57 PM  > <mailto:d...@elecraft.com>> wrote:
> > 
> >> I'd recommend the steps described in KX3 Utility Help, Troubleshooting, MCU
> >> Boot Loader.
> >> 
> >> 73 & Good Luck!
> >> Dick, K6KR
> >> 
> >> 
> >> -Original Message-
> >> From: elecraft-boun...@mailman.qth.net 
> >> <mailto:elecraft-boun...@mailman.qth.net> 
> >>  >> <mailto:elecraft-boun...@mailman.qth.net>>
> >> On
> >> Behalf Of Dave Sublette
> >> Sent: Sunday, December 9, 2018 15:04
> >> To: Elecraft Discussion List  >> <mailto:elecraft@mailman.qth.net>>
> >> Subject: [Elecraft] KX3 has died
> >> 
> >> I believe my KX3 has died in the past 30 minutes.  It was operating with
> >> N1MM prior to that.
> >> 
> >> I went to the support page at Elecraft.com.
> >> 
> >> I downloaded the latest KX3 Utility.
> >> 
> >> I started the Firmware upgrade process.
> >> 
> >> Initially the message said my KX3 was missing some files and to download
> >> the
> >> latest firmware.  I did that without any trouble.
> >> 
> >> When I went to transfer the firmware to the KX3, I got a message that said
> >> "KX3 failed to enter firmware load mode" (or something like that).  Further
> >> instructions said to remove power, power back up and try again.
> >> 
> >> Same result.
> >> 
> >> Tried the "force firmware upgrade"  by holding the Band- and ATU Tune
> >> buttons down for 10 seconds.  The firmware load failed again -- same error
> >> "KX3 failed to enter Firmware load mode".
> >> 
> >> Meanwhile the front panel of the KX3 showed " MCU LD" during the entire
> >> time.
> >> 
> >> The com port tested good, using the KX3 utility.
> >> 
> >> I don't know what else to try.
> >> 
> >> Looks like the next step is to contact Elecraft support.
> >> 
> >> Any thoughts?
> >> 
> >> Dave, K4TO
> >> 
> >> ps -- I think the KX3 is just pouting because I have ordered a new K3s  :-)
> >> __
> >> Elecraft mailing list
> >> Home: http://mailman.qth.net/mailman/listinfo/elecraft 
> >> <http://mailman.qth.net/mailman/listinfo/elecraft>
> >> Help: http://mailman.qth.net/mmfaq.htm <http://mailman.qth.net/mmfaq.htm>
> >> Post: mailto:Elecraft@mailman.qth.net <mailto:Elecraft@mailman.qth.net>
> >> 
> >> This list hosted by: http://www.qsl.net <http://www.qsl.net/>
> >> Please help support this email list: http://www.qsl.net/donate.html 
> >> <http://www.qsl.net/donate.html>
> >> Message
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Re: [Elecraft] KX3 has died

2018-12-09 Thread Dave Sublette
It is not looking good, folks.  The RS232 adapter which drives the KX3 is
not flashing any more as it usually does.  The KX3 Utility returns "KX3 not
responding" when I test the link.  All cables are properly connected.  It's
been working perfectly until earlier this evening.

I think it is due for a trip back to Elecraft.  I will call them tomorrow.

Thanks for the help.  I did find the Help column and the troubleshooting ,
etc

I had already done all of those steps and got nothing but the "not
responding" error.

I'll let everyone know what happens.

73,

Dave, K4TO

On Sun, Dec 9, 2018 at 8:32 PM Walter Underwood 
wrote:

> I’m sure you have checked, but I would open it up and make sure the ribbon
> cables are fully seated. Then I’d check the cables to the PC. Probably
> restart the PC, too.
>
> wunder
> K6WRU
> Walter Underwood
> CM87wj
> http://observer.wunderwood.org/ (my blog)
>
> > On Dec 9, 2018, at 4:58 PM, Dave Sublette  wrote:
> >
> > When I bring up the KX3 utility, there is no tab labeled Help or
> > Troubleshooting or MCU.  I now get a "KX3 is not responding" message.
> >
> > Dave
> >
> > On Sun, Dec 9, 2018 at 6:57 PM  wrote:
> >
> >> I'd recommend the steps described in KX3 Utility Help, Troubleshooting,
> MCU
> >> Boot Loader.
> >>
> >> 73 & Good Luck!
> >> Dick, K6KR
> >>
> >>
> >> -Original Message-
> >> From: elecraft-boun...@mailman.qth.net <
> elecraft-boun...@mailman.qth.net>
> >> On
> >> Behalf Of Dave Sublette
> >> Sent: Sunday, December 9, 2018 15:04
> >> To: Elecraft Discussion List 
> >> Subject: [Elecraft] KX3 has died
> >>
> >> I believe my KX3 has died in the past 30 minutes.  It was operating with
> >> N1MM prior to that.
> >>
> >> I went to the support page at Elecraft.com.
> >>
> >> I downloaded the latest KX3 Utility.
> >>
> >> I started the Firmware upgrade process.
> >>
> >> Initially the message said my KX3 was missing some files and to download
> >> the
> >> latest firmware.  I did that without any trouble.
> >>
> >> When I went to transfer the firmware to the KX3, I got a message that
> said
> >> "KX3 failed to enter firmware load mode" (or something like that).
> Further
> >> instructions said to remove power, power back up and try again.
> >>
> >> Same result.
> >>
> >> Tried the "force firmware upgrade"  by holding the Band- and ATU Tune
> >> buttons down for 10 seconds.  The firmware load failed again -- same
> error
> >> "KX3 failed to enter Firmware load mode".
> >>
> >> Meanwhile the front panel of the KX3 showed " MCU LD" during the entire
> >> time.
> >>
> >> The com port tested good, using the KX3 utility.
> >>
> >> I don't know what else to try.
> >>
> >> Looks like the next step is to contact Elecraft support.
> >>
> >> Any thoughts?
> >>
> >> Dave, K4TO
> >>
> >> ps -- I think the KX3 is just pouting because I have ordered a new K3s
> :-)
> >> __
> >> Elecraft mailing list
> >> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> >> Help: http://mailman.qth.net/mmfaq.htm
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> >>
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> >> Please help support this email list: http://www.qsl.net/donate.html
> >> Message
> >> delivered to d...@elecraft.com
> >>
> >>
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>
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Re: [Elecraft] KX3 has died

2018-12-09 Thread Walter Underwood
I’m sure you have checked, but I would open it up and make sure the ribbon 
cables are fully seated. Then I’d check the cables to the PC. Probably restart 
the PC, too.

wunder
K6WRU
Walter Underwood
CM87wj
http://observer.wunderwood.org/ (my blog)

> On Dec 9, 2018, at 4:58 PM, Dave Sublette  wrote:
> 
> When I bring up the KX3 utility, there is no tab labeled Help or
> Troubleshooting or MCU.  I now get a "KX3 is not responding" message.
> 
> Dave
> 
> On Sun, Dec 9, 2018 at 6:57 PM  wrote:
> 
>> I'd recommend the steps described in KX3 Utility Help, Troubleshooting, MCU
>> Boot Loader.
>> 
>> 73 & Good Luck!
>> Dick, K6KR
>> 
>> 
>> -Original Message-
>> From: elecraft-boun...@mailman.qth.net 
>> On
>> Behalf Of Dave Sublette
>> Sent: Sunday, December 9, 2018 15:04
>> To: Elecraft Discussion List 
>> Subject: [Elecraft] KX3 has died
>> 
>> I believe my KX3 has died in the past 30 minutes.  It was operating with
>> N1MM prior to that.
>> 
>> I went to the support page at Elecraft.com.
>> 
>> I downloaded the latest KX3 Utility.
>> 
>> I started the Firmware upgrade process.
>> 
>> Initially the message said my KX3 was missing some files and to download
>> the
>> latest firmware.  I did that without any trouble.
>> 
>> When I went to transfer the firmware to the KX3, I got a message that said
>> "KX3 failed to enter firmware load mode" (or something like that).  Further
>> instructions said to remove power, power back up and try again.
>> 
>> Same result.
>> 
>> Tried the "force firmware upgrade"  by holding the Band- and ATU Tune
>> buttons down for 10 seconds.  The firmware load failed again -- same error
>> "KX3 failed to enter Firmware load mode".
>> 
>> Meanwhile the front panel of the KX3 showed " MCU LD" during the entire
>> time.
>> 
>> The com port tested good, using the KX3 utility.
>> 
>> I don't know what else to try.
>> 
>> Looks like the next step is to contact Elecraft support.
>> 
>> Any thoughts?
>> 
>> Dave, K4TO
>> 
>> ps -- I think the KX3 is just pouting because I have ordered a new K3s  :-)
>> __
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:Elecraft@mailman.qth.net
>> 
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message
>> delivered to d...@elecraft.com
>> 
>> 
> __
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Re: [Elecraft] KX3 has died

2018-12-09 Thread Dave Sublette
When I bring up the KX3 utility, there is no tab labeled Help or
Troubleshooting or MCU.  I now get a "KX3 is not responding" message.

Dave

On Sun, Dec 9, 2018 at 6:57 PM  wrote:

> I'd recommend the steps described in KX3 Utility Help, Troubleshooting, MCU
> Boot Loader.
>
> 73 & Good Luck!
> Dick, K6KR
>
>
> -Original Message-
> From: elecraft-boun...@mailman.qth.net 
> On
> Behalf Of Dave Sublette
> Sent: Sunday, December 9, 2018 15:04
> To: Elecraft Discussion List 
> Subject: [Elecraft] KX3 has died
>
> I believe my KX3 has died in the past 30 minutes.  It was operating with
> N1MM prior to that.
>
> I went to the support page at Elecraft.com.
>
> I downloaded the latest KX3 Utility.
>
> I started the Firmware upgrade process.
>
> Initially the message said my KX3 was missing some files and to download
> the
> latest firmware.  I did that without any trouble.
>
> When I went to transfer the firmware to the KX3, I got a message that said
> "KX3 failed to enter firmware load mode" (or something like that).  Further
> instructions said to remove power, power back up and try again.
>
> Same result.
>
> Tried the "force firmware upgrade"  by holding the Band- and ATU Tune
> buttons down for 10 seconds.  The firmware load failed again -- same error
> "KX3 failed to enter Firmware load mode".
>
> Meanwhile the front panel of the KX3 showed " MCU LD" during the entire
> time.
>
> The com port tested good, using the KX3 utility.
>
> I don't know what else to try.
>
> Looks like the next step is to contact Elecraft support.
>
> Any thoughts?
>
> Dave, K4TO
>
> ps -- I think the KX3 is just pouting because I have ordered a new K3s  :-)
> __
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
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>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message
> delivered to d...@elecraft.com
>
>
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Re: [Elecraft] KX3 has died

2018-12-09 Thread kevinr
So that's what happened.  You were weak, then strong, then gone. But I 
logged you and you cannot wiggle out of that.


   73,

  Kevin.  KD5ONS

-

On 12/9/18 3:03 PM, Dave Sublette wrote:

I believe my KX3 has died in the past 30 minutes.  It was operating with
N1MM prior to that.

I went to the support page at Elecraft.com.

I downloaded the latest KX3 Utility.

I started the Firmware upgrade process.

Initially the message said my KX3 was missing some files and to download
the latest firmware.  I did that without any trouble.

When I went to transfer the firmware to the KX3, I got a message that said
"KX3 failed to enter firmware load mode" (or something like that).  Further
instructions said to remove power, power back up and try again.

Same result.

Tried the "force firmware upgrade"  by holding the Band- and ATU Tune
buttons down for 10 seconds.  The firmware load failed again -- same error
"KX3 failed to enter Firmware load mode".

Meanwhile the front panel of the KX3 showed " MCU LD" during the entire
time.

The com port tested good, using the KX3 utility.

I don't know what else to try.

Looks like the next step is to contact Elecraft support.

Any thoughts?

Dave, K4TO

ps -- I think the KX3 is just pouting because I have ordered a new K3s  :-)
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[Elecraft] KX3 has died

2018-12-09 Thread Dave Sublette
I believe my KX3 has died in the past 30 minutes.  It was operating with
N1MM prior to that.

I went to the support page at Elecraft.com.

I downloaded the latest KX3 Utility.

I started the Firmware upgrade process.

Initially the message said my KX3 was missing some files and to download
the latest firmware.  I did that without any trouble.

When I went to transfer the firmware to the KX3, I got a message that said
"KX3 failed to enter firmware load mode" (or something like that).  Further
instructions said to remove power, power back up and try again.

Same result.

Tried the "force firmware upgrade"  by holding the Band- and ATU Tune
buttons down for 10 seconds.  The firmware load failed again -- same error
"KX3 failed to enter Firmware load mode".

Meanwhile the front panel of the KX3 showed " MCU LD" during the entire
time.

The com port tested good, using the KX3 utility.

I don't know what else to try.

Looks like the next step is to contact Elecraft support.

Any thoughts?

Dave, K4TO

ps -- I think the KX3 is just pouting because I have ordered a new K3s  :-)
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