Re: [Elecraft] Left hand rotary encoder failure on KX3

2019-06-15 Thread Thorsten Fricke

Richard,

as you're in UK, you may also try to contact QRP Project in Berlin,
Germany. They're doing the official Elecraft support for Europe and it
might be quicker than sending the TRX to US

Hope this helps
73 Thorsten, DH4FT

Am 13.06.19 um 14:45 schrieb Don Wilhelm:

Richard,

I suggest you contact supp...@elecraft.com for that information and
possible resolution.

73,
Don W3FPR

On 6/13/2019 3:07 AM, Richard Corfield wrote:

Serial number is 8383, if that helps place the manufacturing date and
therefore whether it's part of a batch with a known issue?

  - Richard


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Re: [Elecraft] Left hand rotary encoder failure on KX3

2019-06-13 Thread Don Wilhelm

Richard,

I suggest you contact supp...@elecraft.com for that information and 
possible resolution.


73,
Don W3FPR

On 6/13/2019 3:07 AM, Richard Corfield wrote:

Serial number is 8383, if that helps place the manufacturing date and
therefore whether it's part of a batch with a known issue?

  - Richard


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Re: [Elecraft] Left hand rotary encoder failure on KX3

2019-06-13 Thread Richard Corfield
Serial number is 8383, if that helps place the manufacturing date and
therefore whether it's part of a batch with a known issue?

 - Richard

On Thu, 13 Jun 2019 at 08:03, Richard Corfield 
wrote:

> I've tried that with no success. Though I'd have been surprised as the
> trace labelling on the connector indicate microcontroller serial data
> rather than individual switches. I'd expect the switch handling to be done
> on the switch board.
>
> I have SotaBeam's powerpole adapter fitted to the power connector which
> has a slightly longer screw. Could that affect things? Looking behind the
> panel I'd think not as there's just space between the switch rubber there.
> I plugged a remote speaker into the headphone jack, but a 3.5mm stereo plug
> is a 3.5mm stereo plug and I'd not expect that to damage things either.
>
>  - Richard
>
> On Wed, 12 Jun 2019 at 23:53, Bill Frantz  wrote:
>
>> On 6/12/19 at 2:52 PM, richard.corfi...@gmail.com (Richard
>> Corfield) wrote:
>>
>> >I've tried my KX3 today and noticed that the left hand volume rotary
>> >encoder is not working. Is this a common problem? Is there anything I can
>> >do to try to get it working again?
>> >
>> >I'm in the UK and this is a second hand radio, so I can't so easily just
>> >sent it back to Elecraft I don't think.
>> >
>> >A firmware restore has given me a non-zero AF Gain setting, but no
>> sidetone
>> >as that is turned low and can't change without this encoder.
>>
>> Sometimes control buttons fail to work due to the ribbon cable
>> connecting the two halves of the KX3 becoming loose or
>> developing bad connections. Opening the KX3 and
>> unplugging/replugging the cable at both ends frequently fixes
>> this class of problem. Using a contact cleaner on the cable
>> contacts may also help.
>>
>> 73 Bill AE6JV
>>
>> -
>> Bill Frantz| When it comes to the world | Periwinkle
>> (408)356-8506  | around us, is there any choice | 16345
>> Englewood Ave
>> www.pwpconsult.com | but to explore? - Lisa Randall | Los Gatos,
>> CA 95032
>>
>>
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Re: [Elecraft] Left hand rotary encoder failure on KX3

2019-06-13 Thread Richard Corfield
I've tried that with no success. Though I'd have been surprised as the
trace labelling on the connector indicate microcontroller serial data
rather than individual switches. I'd expect the switch handling to be done
on the switch board.

I have SotaBeam's powerpole adapter fitted to the power connector which has
a slightly longer screw. Could that affect things? Looking behind the panel
I'd think not as there's just space between the switch rubber there. I
plugged a remote speaker into the headphone jack, but a 3.5mm stereo plug
is a 3.5mm stereo plug and I'd not expect that to damage things either.

 - Richard

On Wed, 12 Jun 2019 at 23:53, Bill Frantz  wrote:

> On 6/12/19 at 2:52 PM, richard.corfi...@gmail.com (Richard
> Corfield) wrote:
>
> >I've tried my KX3 today and noticed that the left hand volume rotary
> >encoder is not working. Is this a common problem? Is there anything I can
> >do to try to get it working again?
> >
> >I'm in the UK and this is a second hand radio, so I can't so easily just
> >sent it back to Elecraft I don't think.
> >
> >A firmware restore has given me a non-zero AF Gain setting, but no
> sidetone
> >as that is turned low and can't change without this encoder.
>
> Sometimes control buttons fail to work due to the ribbon cable
> connecting the two halves of the KX3 becoming loose or
> developing bad connections. Opening the KX3 and
> unplugging/replugging the cable at both ends frequently fixes
> this class of problem. Using a contact cleaner on the cable
> contacts may also help.
>
> 73 Bill AE6JV
>
> -
> Bill Frantz| When it comes to the world | Periwinkle
> (408)356-8506  | around us, is there any choice | 16345
> Englewood Ave
> www.pwpconsult.com | but to explore? - Lisa Randall | Los Gatos,
> CA 95032
>
>
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Re: [Elecraft] Left hand rotary encoder failure on KX3

2019-06-12 Thread Bill Frantz
On 6/12/19 at 2:52 PM, richard.corfi...@gmail.com (Richard 
Corfield) wrote:



I've tried my KX3 today and noticed that the left hand volume rotary
encoder is not working. Is this a common problem? Is there anything I can
do to try to get it working again?

I'm in the UK and this is a second hand radio, so I can't so easily just
sent it back to Elecraft I don't think.

A firmware restore has given me a non-zero AF Gain setting, but no sidetone
as that is turned low and can't change without this encoder.


Sometimes control buttons fail to work due to the ribbon cable 
connecting the two halves of the KX3 becoming loose or 
developing bad connections. Opening the KX3 and 
unplugging/replugging the cable at both ends frequently fixes 
this class of problem. Using a contact cleaner on the cable 
contacts may also help.


73 Bill AE6JV

-
Bill Frantz| When it comes to the world | Periwinkle
(408)356-8506  | around us, is there any choice | 16345 
Englewood Ave
www.pwpconsult.com | but to explore? - Lisa Randall | Los Gatos, 
CA 95032


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[Elecraft] Left hand rotary encoder failure on KX3

2019-06-12 Thread Richard Corfield
I've tried my KX3 today and noticed that the left hand volume rotary
encoder is not working. Is this a common problem? Is there anything I can
do to try to get it working again?

I'm in the UK and this is a second hand radio, so I can't so easily just
sent it back to Elecraft I don't think.

A firmware restore has given me a non-zero AF Gain setting, but no sidetone
as that is turned low and can't change without this encoder.

Thanks

 - Richard
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