RE: IEC60950 - Language of user handbook
Amund Also suggest you consider Italian - it's quite a big country with relevant legislation! John Allen From: am...@westin-emission.no [mailto:am...@westin-emission.no] Sent: 29 October 2003 19:57 To: emc-p...@majordomo.ieee.org Subject: Re: IEC60950 - Language of user handbook Thanks to you all who responded. Since we have EU and North America as main targets, we will start up with English, German, French and Spanish. Best regards Amund Westin Oslo / NORWAY > -Opprinnelig melding- > Fra: owner-emc-p...@majordomo.ieee.org > [mailto:owner-emc-p...@majordomo.ieee.org]Pa vegne av Doug Massey > Sendt: 27. oktober 2003 15:24 > Til: am...@westin-emission.no; emc-p...@majordomo.ieee.org > Emne: RE: IEC60950 - Language of user handbook > > > > Amund, > > IEC 60950-1 Clause 1.7.12: > > Instructions and equipment marking related to safety shall be in a > language which is acceptable in the country in which the equipment is to > be installed. > > NOTE 1 Documentation intended for use only by SERVICE PERSONS is > permitted to be in the English language only. > > NOTE 2 In Germany, safety related information also for SERVICE PERSONS > has to be in the English language. > > Please note also that the declared European deviations require some > statements in particular to be translated into native languages, and > give the text in those languages. Canadian deviations require French > translations, and additional warnings / installation statements, > particularly for DC Mains equipment, are given in Annex NAA of > UL60950-1. > > Installation and user instructions, as well as markings, must be > translated if safety is involved. > > Best regards, > > Doug Massey > Product Safety Engineer > Advanced Compliance Solutions > Ph. (770) 831-8048 > FAX (770) 831-8598 > Visit our web home at http://www.acstestlab.com > > > -Original Message- > From: owner-emc-p...@majordomo.ieee.org > [mailto:owner-emc-p...@majordomo.ieee.org] On Behalf Of > am...@westin-emission.no > Sent: Sunday, October 26, 2003 4:43 PM > To: emc-p...@majordomo.ieee.org > Subject: IEC60950 - Language of user handbook > > > Are there any requirements in IEC60950 which says that the language of > installation / user handbook, must be in the official language where the > product is for sale? > > Thanks. > > Best regards > Amund Westin > Oslo, NORWAY > > > --- > This message is from the IEEE EMC Society Product Safety > Technical Committee emc-pstc discussion list. > > Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ > > To cancel your subscription, send mail to: > majord...@ieee.org > with the single line: > unsubscribe emc-pstc > > For help, send mail to the list administrators: > Ron Pickard: emc-p...@hypercom.com > Dave Heald: emc_p...@symbol.com > > For policy questions, send mail to: > Richard Nute: ri...@ieee.org > Jim Bacher: j.bac...@ieee.org > > Archive is being moved, we will announce when it is back on-line. > All emc-pstc postings are archived and searchable on the web at: > http://www.ieeecommunities.org/emc-pstc > > > --- > This message is from the IEEE EMC Society Product Safety > Technical Committee emc-pstc discussion list. > > Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ > > To cancel your subscription, send mail to: > majord...@ieee.org > with the single line: > unsubscribe emc-pstc > > For help, send mail to the list administrators: > Ron Pickard: emc-p...@hypercom.com > Dave Heald: emc_p...@symbol.com > > For policy questions, send mail to: > Richard Nute: ri...@ieee.org > Jim Bacher: j.bac...@ieee.org > > Archive is being moved, we will announce when it is back on-line. > All emc-pstc postings are archived and searchable on the web at: > http://www.ieeecommunities.org/emc-pstc This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: emc_p...@symbol.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc
RE: IEC60950 - Language of user handbook
Thanks, Gary, for catching my goof – Note 2 should say “German language” not “English language”. Sorry folks! Doug Massey Product Safety Engineer Advanced Compliance Solutions Ph. (770) 831-8048 FAX (770) 831-8598 Visit our web home at http://www.acstestlab.com <http://www.acstestlab.com/> From: GARY MCINTURFF [mailto:mcinturff3...@msn.com] Sent: Tuesday, October 28, 2003 7:53 PM To: Doug Massey Subject: Re: IEC60950 - Language of user handbook Doug,. Can you confirm you quoted note 2 correctly. The last time I looked at this, and obviously things change, Germany required German for the safety notes. I am a little surprised that they would replace the German with English. Suppliment it yes, replace no. Thanks Gary - Original Message - From: Doug Massey <mailto:dmas...@acstestlab.com> To: am...@westin-emission.no ; emc-p...@majordomo.ieee.org Sent: Monday, October 27, 2003 6:24 AM Subject: RE: IEC60950 - Language of user handbook Amund, IEC 60950-1 Clause 1.7.12: Instructions and equipment marking related to safety shall be in a language which is acceptable in the country in which the equipment is to be installed. NOTE 1 Documentation intended for use only by SERVICE PERSONS is permitted to be in the English language only. NOTE 2 In Germany, safety related information also for SERVICE PERSONS has to be in the English language. Please note also that the declared European deviations require some statements in particular to be translated into native languages, and give the text in those languages. Canadian deviations require French translations, and additional warnings / installation statements, particularly for DC Mains equipment, are given in Annex NAA of UL60950-1. Installation and user instructions, as well as markings, must be translated if safety is involved. Best regards, Doug Massey Product Safety Engineer Advanced Compliance Solutions Ph. (770) 831-8048 FAX (770) 831-8598 Visit our web home at http://www.acstestlab.com From: owner-emc-p...@majordomo.ieee.org [mailto:owner-emc-p...@majordomo.ieee.org] On Behalf Of am...@westin-emission.no Sent: Sunday, October 26, 2003 4:43 PM To: emc-p...@majordomo.ieee.org Subject: IEC60950 - Language of user handbook Are there any requirements in IEC60950 which says that the language of installation / user handbook, must be in the official language where the product is for sale? Thanks. Best regards Amund Westin Oslo, NORWAY This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: emc_p...@symbol.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: emc_p...@symbol.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc
Re: IEC60950 - Language of user handbook
Thanks to you all who responded. Since we have EU and North America as main targets, we will start up with English, German, French and Spanish. Best regards Amund Westin Oslo / NORWAY > -Opprinnelig melding- > Fra: owner-emc-p...@majordomo.ieee.org > [mailto:owner-emc-p...@majordomo.ieee.org]Pa vegne av Doug Massey > Sendt: 27. oktober 2003 15:24 > Til: am...@westin-emission.no; emc-p...@majordomo.ieee.org > Emne: RE: IEC60950 - Language of user handbook > > > > Amund, > > IEC 60950-1 Clause 1.7.12: > > Instructions and equipment marking related to safety shall be in a > language which is acceptable in the country in which the equipment is to > be installed. > > NOTE 1 Documentation intended for use only by SERVICE PERSONS is > permitted to be in the English language only. > > NOTE 2 In Germany, safety related information also for SERVICE PERSONS > has to be in the English language. > > Please note also that the declared European deviations require some > statements in particular to be translated into native languages, and > give the text in those languages. Canadian deviations require French > translations, and additional warnings / installation statements, > particularly for DC Mains equipment, are given in Annex NAA of > UL60950-1. > > Installation and user instructions, as well as markings, must be > translated if safety is involved. > > Best regards, > > Doug Massey > Product Safety Engineer > Advanced Compliance Solutions > Ph. (770) 831-8048 > FAX (770) 831-8598 > Visit our web home at http://www.acstestlab.com > > > -Original Message- > From: owner-emc-p...@majordomo.ieee.org > [mailto:owner-emc-p...@majordomo.ieee.org] On Behalf Of > am...@westin-emission.no > Sent: Sunday, October 26, 2003 4:43 PM > To: emc-p...@majordomo.ieee.org > Subject: IEC60950 - Language of user handbook > > > Are there any requirements in IEC60950 which says that the language of > installation / user handbook, must be in the official language where the > product is for sale? > > Thanks. > > Best regards > Amund Westin > Oslo, NORWAY > > > --- > This message is from the IEEE EMC Society Product Safety > Technical Committee emc-pstc discussion list. > > Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ > > To cancel your subscription, send mail to: > majord...@ieee.org > with the single line: > unsubscribe emc-pstc > > For help, send mail to the list administrators: > Ron Pickard: emc-p...@hypercom.com > Dave Heald: emc_p...@symbol.com > > For policy questions, send mail to: > Richard Nute: ri...@ieee.org > Jim Bacher: j.bac...@ieee.org > > Archive is being moved, we will announce when it is back on-line. > All emc-pstc postings are archived and searchable on the web at: > http://www.ieeecommunities.org/emc-pstc > > > --- > This message is from the IEEE EMC Society Product Safety > Technical Committee emc-pstc discussion list. > > Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ > > To cancel your subscription, send mail to: > majord...@ieee.org > with the single line: > unsubscribe emc-pstc > > For help, send mail to the list administrators: > Ron Pickard: emc-p...@hypercom.com > Dave Heald: emc_p...@symbol.com > > For policy questions, send mail to: > Richard Nute: ri...@ieee.org > Jim Bacher: j.bac...@ieee.org > > Archive is being moved, we will announce when it is back on-line. > All emc-pstc postings are archived and searchable on the web at: > http://www.ieeecommunities.org/emc-pstc This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: emc_p...@symbol.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc
RE: IEC60950 - Language of user handbook
Hello Amund, Rather than looking at this from what is required, what about what makes sense? I wouldn't expect someone in Norway to be very pleased to only get documentation in Japanese or Chinese. The end-user would most likely be very dissatisfied and probably return the product. Companies need to make decisions on how they want their customers to understand their product. A good rule of thumb is to make sure that you know what the primary language is for a country and at least provide the appropriate information in that language. It's not only a regulatory issue but a Customer satisfaction issue as well. Best regards, Ron Wellman This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: emc_p...@symbol.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc
RE: IEC60950 - Language of user handbook
The German Equipment Safety Law requires the installation and maintenance manuals to be in German. Reference Annex ZC.1.7.12 of EN 60950. Richard Woods Sensormatic Electronics Tyco International From: am...@westin-emission.no [mailto:am...@westin-emission.no] Sent: Sunday, October 26, 2003 4:43 PM To: emc-p...@majordomo.ieee.org Subject: IEC60950 - Language of user handbook Are there any requirements in IEC60950 which says that the language of installation / user handbook, must be in the official language where the product is for sale? Thanks. Best regards Amund Westin Oslo, NORWAY This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: emc_p...@symbol.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: emc_p...@symbol.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc
RE: IEC60950 - Language of user handbook
No. But in most countries, if not all, the laws for consumer protection require this. Ari Honkala > -Original Message- > From: owner-emc-p...@majordomo.ieee.org > [mailto:owner-emc-p...@majordomo.ieee.org]On Behalf Of ext > am...@westin-emission.no > Sent: Sunday, October 26, 2003 11:43 PM > To: emc-p...@majordomo.ieee.org > Subject: IEC60950 - Language of user handbook > > > > Are there any requirements in IEC60950 which says that the language of > installation / user handbook, must be in the official > language where the > product is for sale? > > Thanks. > > Best regards > Amund Westin > Oslo, NORWAY > > > --- > This message is from the IEEE EMC Society Product Safety > Technical Committee emc-pstc discussion list. > > Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ > > To cancel your subscription, send mail to: > majord...@ieee.org > with the single line: > unsubscribe emc-pstc > > For help, send mail to the list administrators: > Ron Pickard: emc-p...@hypercom.com > Dave Heald: emc_p...@symbol.com > > For policy questions, send mail to: > Richard Nute: ri...@ieee.org > Jim Bacher: j.bac...@ieee.org > > Archive is being moved, we will announce when it is back on-line. > All emc-pstc postings are archived and searchable on the web at: > http://www.ieeecommunities.org/emc-pstc > This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: emc_p...@symbol.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc
RE: IEC60950 - Language of user handbook
Amund, IEC 60950-1 Clause 1.7.12: Instructions and equipment marking related to safety shall be in a language which is acceptable in the country in which the equipment is to be installed. NOTE 1 Documentation intended for use only by SERVICE PERSONS is permitted to be in the English language only. NOTE 2 In Germany, safety related information also for SERVICE PERSONS has to be in the English language. Please note also that the declared European deviations require some statements in particular to be translated into native languages, and give the text in those languages. Canadian deviations require French translations, and additional warnings / installation statements, particularly for DC Mains equipment, are given in Annex NAA of UL60950-1. Installation and user instructions, as well as markings, must be translated if safety is involved. Best regards, Doug Massey Product Safety Engineer Advanced Compliance Solutions Ph. (770) 831-8048 FAX (770) 831-8598 Visit our web home at http://www.acstestlab.com From: owner-emc-p...@majordomo.ieee.org [mailto:owner-emc-p...@majordomo.ieee.org] On Behalf Of am...@westin-emission.no Sent: Sunday, October 26, 2003 4:43 PM To: emc-p...@majordomo.ieee.org Subject: IEC60950 - Language of user handbook Are there any requirements in IEC60950 which says that the language of installation / user handbook, must be in the official language where the product is for sale? Thanks. Best regards Amund Westin Oslo, NORWAY This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: emc_p...@symbol.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: emc_p...@symbol.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc
Re: IEC60950 - Language of user handbook
There is nothing in 60950, but the EU directive required for marking the CE on products allows individual countries to add additional regulations for their marketplace as long as it does not conflict with the directives. I have personal experience with the Spanish requirement which requires that all user manuals and the Declaration of Conformance (DoC) MUST be printed in Castilian, the official language of Spain. I believe there are other countries that also have this requirement, but are not as aggressive in enforcement. This requirement is not in the official EU decree, but is specified in the Laws of Spain and the royal decrees which establishes the regulations. The importer or company that places the product on the market without the Spanish Language documentation is liable for fines of 12,000 Euros. regards, Gerry tame - Original Message - From: To: Sent: Sunday, October 26, 2003 4:43 PM Subject: IEC60950 - Language of user handbook > > Are there any requirements in IEC60950 which says that the language of > installation / user handbook, must be in the official language where the > product is for sale? > > Thanks. > > Best regards > Amund Westin > Oslo, NORWAY > > > --- > This message is from the IEEE EMC Society Product Safety > Technical Committee emc-pstc discussion list. > > Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ > > To cancel your subscription, send mail to: > majord...@ieee.org > with the single line: > unsubscribe emc-pstc > > For help, send mail to the list administrators: > Ron Pickard: emc-p...@hypercom.com > Dave Heald: emc_p...@symbol.com > > For policy questions, send mail to: > Richard Nute: ri...@ieee.org > Jim Bacher: j.bac...@ieee.org > > Archive is being moved, we will announce when it is back on-line. > All emc-pstc postings are archived and searchable on the web at: > http://www.ieeecommunities.org/emc-pstc > This message is from the IEEE EMC Society Product Safety Technical Committee emc-pstc discussion list. Visit our web site at: http://www.ewh.ieee.org/soc/emcs/pstc/ To cancel your subscription, send mail to: majord...@ieee.org with the single line: unsubscribe emc-pstc For help, send mail to the list administrators: Ron Pickard: emc-p...@hypercom.com Dave Heald: emc_p...@symbol.com For policy questions, send mail to: Richard Nute: ri...@ieee.org Jim Bacher: j.bac...@ieee.org Archive is being moved, we will announce when it is back on-line. All emc-pstc postings are archived and searchable on the web at: http://www.ieeecommunities.org/emc-pstc
