[Evolution] An impax account that works on MS Outlook for Office 365 but not evolution
RE: EVOLUTION 3.30.1-1build1 , OS=Ubuntu 18.10
Subject problem started back in November 2018, but it only became important when
I wanted to use a particular account to forward an e-mail account I had received
on another account. All my important e-mail accounts are impax, and I have my
spare laptop also on all the time. It runs on Win 10 Pro and has the MS Office
365 package. Impax account is mail.twc.com. Error messages that come up are
“Error fetching message info: expecting astring” and “Error running STATUS:
status: expecting '('”. If one runs a search on, "“Error fetching message
info: expecting a string”", one finds that similar errors have been reported on
evolution in the past with no apparent resolution. If one starts evolution with
$ CAMEL_DEBUG=imapx:io evolution , there are numerous error messages as
evolution tries to get each message from the mail.twc.com server.
John
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Re: [Evolution] An impax account that works on MS Outlook for Office 365 but not evolution
On Sat, 2019-01-26 at 08:32 -0500, Dr. John H. Lauterbach wrote: > If one starts evolution with $ CAMEL_DEBUG=imapx:io > evolution , there are numerous error messages as evolution tries to > get each message from the mail.twc.com server. Hi, I do not know whether it's due to it, but there had been done several changes with respect of BODYSTRUCTURE responses from various servers. A change for it is part of evolution-data-server 3.30.2 [1], but it's not exactly the same error message which you see. There had been done more changes in evolution-data-server, included in the current 3.30.4 release. I would also try to disable certain parts for the account in the settings, if you have them enabled. Like the Quick resync, with which some servers can have issues (and it does influence the STATUS command, thus it can be related, if it's enabled in your account Properties). I'd need to see what the server sent and what IMAPx code failed to parse to check what it is about. Ideally run Evolution as: $ CAMEL_DEBUG=imapx:io,imapx:conman evolution &>log.txt which will log also the error messages. You can search it for the error and the text above it is probably the one you are looking for. Bye, Milan [1] https://gitlab.gnome.org/GNOME/evolution-data-server/issues/37 ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] An impax account that works on MS Outlook for Office 365 but not evolution
On Mon, 2019-01-28 at 10:55 +0100, Milan Crha via evolution-list wrote: > On Sat, 2019-01-26 at 08:32 -0500, Dr. John H. Lauterbach wrote: > > If one starts evolution with $ CAMEL_DEBUG=imapx:io > > evolution , there are numerous error messages as evolution tries to > > get each message from the mail.twc.com server. > > Hi, > I do not know whether it's due to it, but there had been done several > changes with respect of BODYSTRUCTURE responses from various servers. A > change for it is part of evolution-data-server 3.30.2 [1], but it's not > exactly the same error message which you see. There had been done more > changes in evolution-data-server, included in the current 3.30.4 > release. > > I would also try to disable certain parts for the account in the > settings, if you have them enabled. Like the Quick resync, with which > some servers can have issues (and it does influence the STATUS command, > thus it can be related, if it's enabled in your account Properties). > > I'd need to see what the server sent and what IMAPx code failed to > parse to check what it is about. Ideally run Evolution as: >$ CAMEL_DEBUG=imapx:io,imapx:conman evolution &>log.txt > which will log also the error messages. You can search it for the error > and the text above it is probably the one you are looking for. > > Bye, > Milan > > [1] > https://gitlab.gnome.org/GNOME/evolution-data-server/issues/37 > > > ___ > evolution-list mailing list > evolution-list@gnome.org > > To change your list options or unsubscribe, visit ... > https://mail.gnome.org/mailman/listinfo/evolution-list > > Hello Milan, thank you for your reply. I opened evolution from terminal using $ CAMEL_DEBUG=imapx:io,imapx:conman evolution &>log.txt. I did this on a separate PC with only the problem e-mail account active. I can send from that account without a problem. The log file says "[impapx:M] Removed connection 0x55a1212a54c0 (server:0x55a1212a54c0) due to error: Error fetching message info: expecting astring" There are numerous other lines in the log file, but the above line is the only one that makes sense to me. John ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] An impax account that works on MS Outlook for Office 365 but not evolution
On Mon, 2019-01-28 at 08:37 -0500, Dr. John H. Lauterbach wrote: > The log file says "[impapx:M] Removed connection 0x55a1212a54c0 > (server:0x55a1212a54c0) due to error: Error fetching message info: > expecting astring" > > There are numerous other lines in the log file, but the above line is > the only one that makes sense to me. Hi, yes, that's understood, I didn't expect that everyone understands the IMAP protocol. Some lines above the one you quoted, hard to guess how many, is the place of the error. The error says "Error fetching message info", which can be related to the BODYSTRUCTURE I mentioned above, thus a test with a recent version is more than welcome. You can try the Flatpak version from flathub.org, just to configure the account there and see whether it'll work or not. Being it about the BODYSTRUCTURE, most likely it will work. That would just mean that you need newer evolution-data-server, as I mentioned in my previous mail. Bye, Milan ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] An impax account that works on MS Outlook for Office 365 but not evolution
On Mon, 2019-01-28 at 15:30 +0100, Milan Crha via evolution-list wrote:
> On Mon, 2019-01-28 at 08:37 -0500, Dr. John H. Lauterbach wrote:
> > The log file says "[impapx:M] Removed connection 0x55a1212a54c0
> > (server:0x55a1212a54c0) due to error: Error fetching message info:
> > expecting astring"
> >
> > There are numerous other lines in the log file, but the above line is
> > the only one that makes sense to me.
>
> Hi,
> yes, that's understood, I didn't expect that everyone understands the
> IMAP protocol. Some lines above the one you quoted, hard to guess how
> many, is the place of the error. The error says "Error fetching message
> info", which can be related to the BODYSTRUCTURE I mentioned above,
> thus a test with a recent version is more than welcome.
>
> You can try the Flatpak version from flathub.org, just to configure the
> account there and see whether it'll work or not. Being it about the
> BODYSTRUCTURE, most likely it will work. That would just mean that you
> need newer evolution-data-server, as I mentioned in my previous mail.
> Bye,
> Milan
>
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> evolution-list mailing list
> evolution-list@gnome.org
>
> To change your list options or unsubscribe, visit ...
> https://mail.gnome.org/mailman/listinfo/evolution-list
>
>
Text from log file including BODYSTRUCTURE shown below. The mail server
involved, mail.twc.com, is from Times Warner Cable, part of Charter
Communications, so others may be affected.
[imapx:M] I/O: ' BODYSTRUCTURE ((("text" "plain" ("charset" "us-ascii") NIL NIL
"quoted-printable" 827 18)("text" "html" ("charset" "us-ascii") NIL NIL "quoted-
printable" 1333 29) "alternative" ("boundary"
"_002_a07f367c3b414f6f99b282d972fded4aexhypnv04_"))("message" "disposition-
notification" NIL NIL NIL "7BIT" 306) "report" ("boundary"
"_000_a07f367c3b414f6f99b282d972fded4aexhypnv04_" "report-type" "disposition-
notification") NIL "en-us") FLAGS () UID 1496)
* 25 FETCH (RFC822.SIZE 47844 RFC822.HEADER {2331}
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Re: [Evolution] An impax account that works on MS Outlook for Office 365 but not evolution
On Mon, 2019-01-28 at 09:52 -0500, Dr. John H. Lauterbach wrote: > Text from log file including BODYSTRUCTURE shown below. The mail > server > involved, mail.twc.com, is from Times Warner Cable, part of Charter > Communications, so others may be affected. Hi, thanks. Looking on it, you might be also affected with [1], which is for 3.30.3. You really should get the latest versions to have things working. There will be a 3.30.5 release on Monday, though it doesn't have anything IMAP-related; it'll be a small and the least release in the 3.30.x series. Bye, Milan [1] https://gitlab.gnome.org/GNOME/evolution-data-server/issues/55 ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
