RE: outsource!?
You'll find that IBM are fully au-fait with all the security, regulatory, recovery and performance aspects. You are up against IBM who, along with EDS (Whom I just left), CGEY and a pile of others who have done this inside out and upside down and more times than you've had hot dinners. Put all, and I mean all, of your technical aspects to one side. If IBM are at proposal stage it means they're nowhere near the technical nitty gritty. That comes with the Due Diligence phase where you will have the opportunity to lay all the cards on the table and where IBM adjust their cost model to suit what you say you want versus what they say you really want and, this is a biggy, what that say they can provide from cheap Leveraged resources and what they can provide from dedicated resources. The more they can provide from Leveraged resources the cheaper it'll become and the less viable an internal solution becomes. All of your bullet points will be met with indifference since they're pretty run of the mill. You will most likely find that IBM taking over the servers does not necessarily mean taking them into their own data centres. It could just as easily mean that they transition some of you employees into IBM (making some redundant later) and manage the boxes on your current sites. The reason IBM are coming in is that your CIO wants the same job done cheaper, not necessarily better, just cheaper. Better is a luxury Your best hope is to conduct a root and branch review of exactly what you have got, what you can get rid of and consolidate, how many staff you can afford to lay off as part of internal cost savings, and finally what your cost savings will be as a result of the internal rationalisations. You will be onto a loser in the long run since it's a foot in the door to total IT outsourcing and business process re-engineering. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jon Hill Sent: 16 November 2003 03:57 To: Exchange Discussions Subject: outsource!? My CIO has asked me to attend a meeting in which IBM is going to propose outsourcing our e-mail services, taking over for our 350 Exchange 2000 mailboxes. I'm looking for arguments to marshal against outsourcing. So far, what I've got is: * security: We use Clearswift MIMEsweeper to block incoming (and outgoing) messages containing viruses or executable files (.bat, .exe, etc.). This being IBM, I'm sure they can protect against viruses, though. * disaster recovery: Our disaster site is updated in real time. During the blackout in August e-mail was up twenty minutes after I arrived at the DR site. Again, probably not a potent line item against IBM. * regulatory: we have some regulatory requirements for keeping all records (including e-mail) on site for seven years. * integration: Our CRM solution integrates directly into Exchange, adding contacts directly to the users' mailboxes. * performance: I have trouble seeing how performance would be adequate when the mail server is off site. * price: 250 users. 350 mailboxes. 140GB/month (according to the Journal folders). That can't be cheap. * legacy: Seven years of preexisting e-mail, spread out among mailboxes and pst files. About 200GB all told. What else am I missing? _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] This message has been appended by MailEssentials Verion 9, www.gfi.co.uk The message has been scanned by Norman, Bitdefender, Macfee & eTrust 6. It is hopefully free of virus's Date: 16/11/2003 Sender: [EMAIL PROTECTED] Recipient: [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
Re: Site connector question
Don't snip the thread. Well I suppose you could add a server at the remote site.. Make sure you have a GC there as well. But if you have enough bandwidth available you don't have too. It all depends on the users needs. Not enough info to make a solid decision. From: "Kevin Dietz" <[EMAIL PROTECTED]> Reply-To: "Exchange Discussions" <[EMAIL PROTECTED]> To: "Exchange Discussions" <[EMAIL PROTECTED]> Subject: Re: Site connector question Date: Sun, 16 Nov 2003 07:41:56 -0800 My answer is 200. I will have Outlook published in a Citrix farm at this remote location. 200 people will access outlook from that site. The Outlook application will be published on Terminal Servers (Citrix). From the servers Outlook will need to find an exchange server 1 of which is at my corporate office. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ Concerned that messages may bounce because your Hotmail account is over limit? Get Hotmail Extra Storage! http://join.msn.com/?PAGE=features/es _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Site connector question
What was the question///? -- Rev. Kevinm WLKMMAS, Exchange MVP -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Dietz Sent: Sunday, November 16, 2003 7:42 AM To: Exchange Discussions Subject: Re: Site connector question My answer is 200. I will have Outlook published in a Citrix farm at this remote location. 200 people will access outlook from that site. The Outlook application will be published on Terminal Servers (Citrix). From the servers Outlook will need to find an exchange server 1 of which is at my corporate office. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Site connector question
What are those factores. I do not want my users to have an Outlook experience as if they were accessing it online over a 40K dialup connection. Thanks _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
Re: Site connector question
My answer is 200. I will have Outlook published in a Citrix farm at this remote location. 200 people will access outlook from that site. The Outlook application will be published on Terminal Servers (Citrix). From the servers Outlook will need to find an exchange server 1 of which is at my corporate office. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: outsource!?
Save money... -Original Message- From: Kevinm[MVP] [mailto:[EMAIL PROTECTED] Sent: Sunday, November 16, 2003 7:21 AM To: Exchange Discussions Subject: RE: outsource!? Is that all??? Or do they want better service, less heads, more features, more stability? They want rid of current staff and practices? All kinds of reasons. One would need to know what they are in order to be best show them as wrong. -- Rev. Kevinm WLKMMAS, Exchange MVP -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Martin Blackstone Sent: Sunday, November 16, 2003 7:07 AM To: Exchange Discussions Subject: RE: outsource!? The same thing they all expect. To save money. -Original Message- From: Kevinm[MVP] [mailto:[EMAIL PROTECTED] Sent: Sunday, November 16, 2003 6:53 AM To: Exchange Discussions Subject: RE: outsource!? What is the CIO expecting to get out of this?? -- Rev. Kevinm WLKMMAS, Exchange MVP -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jon Hill Sent: Saturday, November 15, 2003 7:57 PM To: Exchange Discussions Subject: outsource!? My CIO has asked me to attend a meeting in which IBM is going to propose outsourcing our e-mail services, taking over for our 350 Exchange 2000 mailboxes. I'm looking for arguments to marshal against outsourcing. So far, what I've got is: * security: We use Clearswift MIMEsweeper to block incoming (and outgoing) messages containing viruses or executable files (.bat, .exe, etc.). This being IBM, I'm sure they can protect against viruses, though. * disaster recovery: Our disaster site is updated in real time. During the blackout in August e-mail was up twenty minutes after I arrived at the DR site. Again, probably not a potent line item against IBM. * regulatory: we have some regulatory requirements for keeping all records (including e-mail) on site for seven years. * integration: Our CRM solution integrates directly into Exchange, adding contacts directly to the users' mailboxes. * performance: I have trouble seeing how performance would be adequate when the mail server is off site. * price: 250 users. 350 mailboxes. 140GB/month (according to the Journal folders). That can't be cheap. * legacy: Seven years of preexisting e-mail, spread out among mailboxes and pst files. About 200GB all told. What else am I missing? _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: outsource!?
Is that all??? Or do they want better service, less heads, more features, more stability? They want rid of current staff and practices? All kinds of reasons. One would need to know what they are in order to be best show them as wrong. -- Rev. Kevinm WLKMMAS, Exchange MVP -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Martin Blackstone Sent: Sunday, November 16, 2003 7:07 AM To: Exchange Discussions Subject: RE: outsource!? The same thing they all expect. To save money. -Original Message- From: Kevinm[MVP] [mailto:[EMAIL PROTECTED] Sent: Sunday, November 16, 2003 6:53 AM To: Exchange Discussions Subject: RE: outsource!? What is the CIO expecting to get out of this?? -- Rev. Kevinm WLKMMAS, Exchange MVP -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jon Hill Sent: Saturday, November 15, 2003 7:57 PM To: Exchange Discussions Subject: outsource!? My CIO has asked me to attend a meeting in which IBM is going to propose outsourcing our e-mail services, taking over for our 350 Exchange 2000 mailboxes. I'm looking for arguments to marshal against outsourcing. So far, what I've got is: * security: We use Clearswift MIMEsweeper to block incoming (and outgoing) messages containing viruses or executable files (.bat, .exe, etc.). This being IBM, I'm sure they can protect against viruses, though. * disaster recovery: Our disaster site is updated in real time. During the blackout in August e-mail was up twenty minutes after I arrived at the DR site. Again, probably not a potent line item against IBM. * regulatory: we have some regulatory requirements for keeping all records (including e-mail) on site for seven years. * integration: Our CRM solution integrates directly into Exchange, adding contacts directly to the users' mailboxes. * performance: I have trouble seeing how performance would be adequate when the mail server is off site. * price: 250 users. 350 mailboxes. 140GB/month (according to the Journal folders). That can't be cheap. * legacy: Seven years of preexisting e-mail, spread out among mailboxes and pst files. About 200GB all told. What else am I missing? _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: outsource!?
The same thing they all expect. To save money. -Original Message- From: Kevinm[MVP] [mailto:[EMAIL PROTECTED] Sent: Sunday, November 16, 2003 6:53 AM To: Exchange Discussions Subject: RE: outsource!? What is the CIO expecting to get out of this?? -- Rev. Kevinm WLKMMAS, Exchange MVP -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jon Hill Sent: Saturday, November 15, 2003 7:57 PM To: Exchange Discussions Subject: outsource!? My CIO has asked me to attend a meeting in which IBM is going to propose outsourcing our e-mail services, taking over for our 350 Exchange 2000 mailboxes. I'm looking for arguments to marshal against outsourcing. So far, what I've got is: * security: We use Clearswift MIMEsweeper to block incoming (and outgoing) messages containing viruses or executable files (.bat, .exe, etc.). This being IBM, I'm sure they can protect against viruses, though. * disaster recovery: Our disaster site is updated in real time. During the blackout in August e-mail was up twenty minutes after I arrived at the DR site. Again, probably not a potent line item against IBM. * regulatory: we have some regulatory requirements for keeping all records (including e-mail) on site for seven years. * integration: Our CRM solution integrates directly into Exchange, adding contacts directly to the users' mailboxes. * performance: I have trouble seeing how performance would be adequate when the mail server is off site. * price: 250 users. 350 mailboxes. 140GB/month (according to the Journal folders). That can't be cheap. * legacy: Seven years of preexisting e-mail, spread out among mailboxes and pst files. About 200GB all told. What else am I missing? _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang =english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: outsource!?
What is the CIO expecting to get out of this?? -- Rev. Kevinm WLKMMAS, Exchange MVP -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jon Hill Sent: Saturday, November 15, 2003 7:57 PM To: Exchange Discussions Subject: outsource!? My CIO has asked me to attend a meeting in which IBM is going to propose outsourcing our e-mail services, taking over for our 350 Exchange 2000 mailboxes. I'm looking for arguments to marshal against outsourcing. So far, what I've got is: * security: We use Clearswift MIMEsweeper to block incoming (and outgoing) messages containing viruses or executable files (.bat, .exe, etc.). This being IBM, I'm sure they can protect against viruses, though. * disaster recovery: Our disaster site is updated in real time. During the blackout in August e-mail was up twenty minutes after I arrived at the DR site. Again, probably not a potent line item against IBM. * regulatory: we have some regulatory requirements for keeping all records (including e-mail) on site for seven years. * integration: Our CRM solution integrates directly into Exchange, adding contacts directly to the users' mailboxes. * performance: I have trouble seeing how performance would be adequate when the mail server is off site. * price: 250 users. 350 mailboxes. 140GB/month (according to the Journal folders). That can't be cheap. * legacy: Seven years of preexisting e-mail, spread out among mailboxes and pst files. About 200GB all told. What else am I missing? _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&; lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Web Interface: http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchange&text_mode=&lang=english To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
