RE: AVAPI virus-scan preventing Brick-level backups
1. Dont do BLBs. 2. Dump Arcserve. 3. Pat yourself on the back afterwards. Andy -Original Message- From: Ludwig, Mark [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 10:15 AM To: Exchange Discussions Subject: AVAPI virus-scan preventing Brick-level backups Hi all, I am having a problem that includes several apps and I hope someone has seen a similar issue. The list of products involved: NT Server 4.0 Cluster Server SP 6a Exchange Server 5.5 SP 4 ArcServeIT 6.61 SP 2a Trend ScanMail for Exchange 3.52 Problem: Since switching ScanMail to run in AVAPI mode from MAPI mode we are unable to perform Brick-Level backups on our Exchange Server. (Regular backups are fine) In the ArcServe Log I see error E8601 Failed to connect agent (AGENT = dbaxchg2, EC = 402). When I go to Arcserve and try and manually do a brick backup as soon as I tickle the icon for the brick an error pops up: EC = EXCH Exchange Agent - - (402) Exchange system error. Now I've called ArcServe and I've done research and found that 402 normally means the mailbox you are trying to restore is either not there or hidden. I have verified that that's not the case, and their support doesn't seem to know of a problem with AVAPI virus brick backups. I found one KB article Q264731 (http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q264731)bu t my Registry already had the suggested settings. I'm hoping someone has been able to resolve a similar issue because management is talking about going back to MAPI mode in order to continue bricklevel backups which I am trying to fight against. Thanks, Mark _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] -- The information contained in this email message is privileged and confidential information intended only for the use of the individual or entity to whom it is addressed. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copy of this message is strictly prohibited. If you have received this email in error, please immediately notify Veronis, Suhler Associates, Inc. by telephone, fax, or email and delete the message. Thank you. == _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: AVAPI virus-scan preventing Brick-level backups
Don't give us half the story, tell us what would be better than BLB's and ArcServe... -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Andy David Sent: Wednesday, December 12, 2001 9:22 AM To: Exchange Discussions Subject: RE: AVAPI virus-scan preventing Brick-level backups 1. Dont do BLBs. 2. Dump Arcserve. 3. Pat yourself on the back afterwards. Andy -Original Message- From: Ludwig, Mark [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 10:15 AM To: Exchange Discussions Subject: AVAPI virus-scan preventing Brick-level backups Hi all, I am having a problem that includes several apps and I hope someone has seen a similar issue. The list of products involved: NT Server 4.0 Cluster Server SP 6a Exchange Server 5.5 SP 4 ArcServeIT 6.61 SP 2a Trend ScanMail for Exchange 3.52 Problem: Since switching ScanMail to run in AVAPI mode from MAPI mode we are unable to perform Brick-Level backups on our Exchange Server. (Regular backups are fine) In the ArcServe Log I see error E8601 Failed to connect agent (AGENT = dbaxchg2, EC = 402). When I go to Arcserve and try and manually do a brick backup as soon as I tickle the icon for the brick an error pops up: EC = EXCH Exchange Agent - - (402) Exchange system error. Now I've called ArcServe and I've done research and found that 402 normally means the mailbox you are trying to restore is either not there or hidden. I have verified that that's not the case, and their support doesn't seem to know of a problem with AVAPI virus brick backups. I found one KB article Q264731 (http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q264731 )bu t my Registry already had the suggested settings. I'm hoping someone has been able to resolve a similar issue because management is talking about going back to MAPI mode in order to continue bricklevel backups which I am trying to fight against. Thanks, Mark _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] -- The information contained in this email message is privileged and confidential information intended only for the use of the individual or entity to whom it is addressed. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copy of this message is strictly prohibited. If you have received this email in error, please immediately notify Veronis, Suhler Associates, Inc. by telephone, fax, or email and delete the message. Thank you. == _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: AVAPI virus-scan preventing Brick-level backups
I absolutely agree with you and I've suggested the Ed Crowley Never Restore method. However I work for a small company and the owners name is on the building and he wants to be able to get back one piece of mail that someone deleted six months ago if they decide they want it back. We are talking about replacing Arcserve now and I will look into ScanMail 3.6. Thanks for the suggestions. -M -Original Message- From: Soysal, Serdar [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 10:22 AM To: Exchange Discussions Subject: RE: AVAPI virus-scan preventing Brick-level backups Well, the real solution to your problem is 1. Stop doing brick level backups 2. Get rid of ArghServe 3. Buy CommVault Galaxy to do backups. Their product provides real item level recovery and also supports restores 4. Upgrade ScanMail to 3.6 and use ESE scanning. If this is too much to do right away, go ahead and do #4 and it'll be a workaround. When you have some time though, you really should 1. Stop doing brick level backups 2. Get rid of ArghServe 3. Buy CommVault Galaxy to do backups. Their product provides real item level recovery and also supports restores S. -Original Message- From: Ludwig, Mark [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 10:15 AM To: Exchange Discussions Subject: AVAPI virus-scan preventing Brick-level backups Hi all, I am having a problem that includes several apps and I hope someone has seen a similar issue. The list of products involved: NT Server 4.0 Cluster Server SP 6a Exchange Server 5.5 SP 4 ArcServeIT 6.61 SP 2a Trend ScanMail for Exchange 3.52 Problem: Since switching ScanMail to run in AVAPI mode from MAPI mode we are unable to perform Brick-Level backups on our Exchange Server. (Regular backups are fine) In the ArcServe Log I see error E8601 Failed to connect agent (AGENT = dbaxchg2, EC = 402). When I go to Arcserve and try and manually do a brick backup as soon as I tickle the icon for the brick an error pops up: EC = EXCH Exchange Agent - - (402) Exchange system error. Now I've called ArcServe and I've done research and found that 402 normally means the mailbox you are trying to restore is either not there or hidden. I have verified that that's not the case, and their support doesn't seem to know of a problem with AVAPI virus brick backups. I found one KB article Q264731 (http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q264731)bu t my Registry already had the suggested settings. I'm hoping someone has been able to resolve a similar issue because management is talking about going back to MAPI mode in order to continue bricklevel backups which I am trying to fight against. Thanks, Mark _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: AVAPI virus-scan preventing Brick-level backups
You're new here arent ya? Exchange Nirvana: 1. Check FAQ and Archives for reams of info. 2. Full Online Exch aware backups. 3. Have a recovery server at the ready. 4. Suitable DIR for your situation. 5. NTBACKUP. (The price is right) 6. Beers with Missy. Andy -Original Message- From: Devin Heese [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 10:22 AM To: Exchange Discussions Subject: RE: AVAPI virus-scan preventing Brick-level backups Don't give us half the story, tell us what would be better than BLB's and ArcServe... -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Andy David Sent: Wednesday, December 12, 2001 9:22 AM To: Exchange Discussions Subject: RE: AVAPI virus-scan preventing Brick-level backups 1. Dont do BLBs. 2. Dump Arcserve. 3. Pat yourself on the back afterwards. Andy -Original Message- From: Ludwig, Mark [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 10:15 AM To: Exchange Discussions Subject: AVAPI virus-scan preventing Brick-level backups Hi all, I am having a problem that includes several apps and I hope someone has seen a similar issue. The list of products involved: NT Server 4.0 Cluster Server SP 6a Exchange Server 5.5 SP 4 ArcServeIT 6.61 SP 2a Trend ScanMail for Exchange 3.52 Problem: Since switching ScanMail to run in AVAPI mode from MAPI mode we are unable to perform Brick-Level backups on our Exchange Server. (Regular backups are fine) In the ArcServe Log I see error E8601 Failed to connect agent (AGENT = dbaxchg2, EC = 402). When I go to Arcserve and try and manually do a brick backup as soon as I tickle the icon for the brick an error pops up: EC = EXCH Exchange Agent - - (402) Exchange system error. Now I've called ArcServe and I've done research and found that 402 normally means the mailbox you are trying to restore is either not there or hidden. I have verified that that's not the case, and their support doesn't seem to know of a problem with AVAPI virus brick backups. I found one KB article Q264731 (http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q264731 )bu t my Registry already had the suggested settings. I'm hoping someone has been able to resolve a similar issue because management is talking about going back to MAPI mode in order to continue bricklevel backups which I am trying to fight against. Thanks, Mark _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] -- The information contained in this email message is privileged and confidential information intended only for the use of the individual or entity to whom it is addressed. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copy of this message is strictly prohibited. If you have received this email in error, please immediately notify Veronis, Suhler Associates, Inc. by telephone, fax, or email and delete the message. Thank you. == _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] -- The information contained in this email message is privileged and confidential information intended only for the use of the individual or entity to whom it is addressed. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copy of this message is strictly prohibited. If you have received this email in error, please immediately notify Veronis, Suhler Associates, Inc. by telephone, fax, or email and delete the message. Thank you. == _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: AVAPI virus-scan preventing Brick-level backups
or a thousand posts! -Original Message- From: Chris Scharff [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 10:25 AM To: Exchange Discussions Subject: RE: AVAPI virus-scan preventing Brick-level backups The archives and FAQs cover that more extensively than Mr. David could ever hope to in a single post. Chris -- Chris Scharff Senior Sales Engineer MessageOne If you can't measure, you can't manage! -Original Message- From: Devin Heese [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 9:22 AM To: Exchange Discussions Subject: RE: AVAPI virus-scan preventing Brick-level backups Don't give us half the story, tell us what would be better than BLB's and ArcServe... -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of Andy David Sent: Wednesday, December 12, 2001 9:22 AM To: Exchange Discussions Subject: RE: AVAPI virus-scan preventing Brick-level backups 1. Dont do BLBs. 2. Dump Arcserve. 3. Pat yourself on the back afterwards. Andy -Original Message- From: Ludwig, Mark [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 10:15 AM To: Exchange Discussions Subject: AVAPI virus-scan preventing Brick-level backups Hi all, I am having a problem that includes several apps and I hope someone has seen a similar issue. The list of products involved: NT Server 4.0 Cluster Server SP 6a Exchange Server 5.5 SP 4 ArcServeIT 6.61 SP 2a Trend ScanMail for Exchange 3.52 Problem: Since switching ScanMail to run in AVAPI mode from MAPI mode we are unable to perform Brick-Level backups on our Exchange Server. (Regular backups are fine) In the ArcServe Log I see error E8601 Failed to connect agent (AGENT = dbaxchg2, EC = 402). When I go to Arcserve and try and manually do a brick backup as soon as I tickle the icon for the brick an error pops up: EC = EXCH Exchange Agent - - (402) Exchange system error. Now I've called ArcServe and I've done research and found that 402 normally means the mailbox you are trying to restore is either not there or hidden. I have verified that that's not the case, and their support doesn't seem to know of a problem with AVAPI virus brick backups. I found one KB article Q264731 (http://support.microsoft.com/directory/article.asp?ID=KB;EN- US;Q264731 )bu t my Registry already had the suggested settings. I'm hoping someone has been able to resolve a similar issue because management is talking about going back to MAPI mode in order to continue bricklevel backups which I am trying to fight against. Thanks, Mark _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] -- -- -- The information contained in this email message is privileged and confidential information intended only for the use of the individual or entity to whom it is addressed. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copy of this message is strictly prohibited. If you have received this email in error, please immediately notify Veronis, Suhler Associates, Inc. by telephone, fax, or email and delete the message. Thank you. == == == _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] -- The information contained in this email message is privileged and confidential information intended only for the use of the individual or entity to whom it is addressed. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copy of this message is strictly prohibited. If you
RE: AVAPI virus-scan preventing Brick-level backups
I'm hoping someone has been able to resolve a similar issue because management is talking about going back to MAPI mode in order to continue bricklevel backups which I am trying to fight against. It's quite amusing that management would rather switch back to a virus scanning method that doesn't always work properly in order to continue with a backup method that doesn't work properly than they would do something to fix either problem properly. I thought that was why they hire us to make these decisions for them. -- Robert Moir, IT Systems Engineer, Luton Sixth Form College Rome did not create a mighty empire by having management meetings -- This e-mail is intended for the addressee shown. It contains information that is confidential and protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons or unauthorized employees of the intended organisations is strictly prohibited. The contents of this email do not necessarily represent the views or policies of Luton Sixth Form College, its employees or students. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: AVAPI virus-scan preventing Brick-level backups
Don't give us half the story, tell us what would be better than BLB's and ArcServe... I) Real backups that work. II) NTBackup. Already installed on your NT Server unless you removed it. -- Robert Moir, IT Systems Engineer, Luton Sixth Form College Rome did not create a mighty empire by having management meetings -- This e-mail is intended for the addressee shown. It contains information that is confidential and protected from disclosure. Any review, dissemination or use of this transmission or its contents by persons or unauthorized employees of the intended organisations is strictly prohibited. The contents of this email do not necessarily represent the views or policies of Luton Sixth Form College, its employees or students. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: AVAPI virus-scan preventing Brick-level backups
Not an answer but Symantec have commented that this can happen using NAV for Exchange (in their usual extremely humours way): Use the following link to see what they say and what their solution is !! http://service2.symantec.com/SUPPORT/ent-security.nsf/361fc4a260e563b1882568 180069e1c0/e3f32b3b1f254f4488256a220026aa10?OpenDocumentprev=http://search. symantec.com/custom/us/techsupp/enterprise/kb/query.html?*col=kb%20us*st=1*n h=10*pcode=*qp=url:/ent-security.nsf/361fc4a260e563b1882568180069e1c0,url:us -sarc,url:us-ts,url:us-lu,url:us-cs*qt=vapi/mapi*miniver=nav-ms-exchange2*so ne=nav-ms-exchange2_tasks.html*stg=*prod=Norton%20AntiVirus*ver=2.x%20for%20 Microsoft%20Exchange*base=http://www.symantec.com/techsupp/enterprise/produc ts/nav/nav-ms-exchange2/*next=sone=nav-ms-exchange2_tasks.htmlstg=prod=No rton%20AntiVirusver=2.x%20for%20Microsoft%20Exchangebase=http://www.symant ec.com/techsupp/enterprise/products/nav/nav-ms-exchange2/next=src=entpcod e=dtype=corp Yes this is a real link (and yes they are using a Domino Server, This explains why all of the stuff they write about Exchange is so humorous). Mike PS, If the link does work, look for: How to change from VAPI/MAPI combo mode to MAPI and then back to VAPI/MAPI In their knowledge base. -Original Message- From: Ludwig, Mark [SMTP:[EMAIL PROTECTED]] Sent: 12 December 2001 15:15 To: Exchange Discussions Subject: AVAPI virus-scan preventing Brick-level backups Hi all, I am having a problem that includes several apps and I hope someone has seen a similar issue. The list of products involved: NT Server 4.0 Cluster Server SP 6a Exchange Server 5.5 SP 4 ArcServeIT 6.61 SP 2a Trend ScanMail for Exchange 3.52 Problem: Since switching ScanMail to run in AVAPI mode from MAPI mode we are unable to perform Brick-Level backups on our Exchange Server. (Regular backups are fine) In the ArcServe Log I see error E8601 Failed to connect agent (AGENT = dbaxchg2, EC = 402). When I go to Arcserve and try and manually do a brick backup as soon as I tickle the icon for the brick an error pops up: EC = EXCH Exchange Agent - - (402) Exchange system error. Now I've called ArcServe and I've done research and found that 402 normally means the mailbox you are trying to restore is either not there or hidden. I have verified that that's not the case, and their support doesn't seem to know of a problem with AVAPI virus brick backups. I found one KB article Q264731 (http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q264731) bu t my Registry already had the suggested settings. I'm hoping someone has been able to resolve a similar issue because management is talking about going back to MAPI mode in order to continue bricklevel backups which I am trying to fight against. Thanks, Mark _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: AVAPI virus-scan preventing Brick-level backups
How did you get your browser to do that? Some sick ultra-verboxe mode? Here's the URL in a somewhat more concise form: http://service2.symantec.com/SUPPORT/ent-security.nsf/pfdocs/20010108134 41448 -Original Message- From: Veitch, Michael [mailto:[EMAIL PROTECTED]] Posted At: Wednesday, December 12, 2001 9:46 AM Posted To: MSExchange Mailing List Conversation: AVAPI virus-scan preventing Brick-level backups Subject: RE: AVAPI virus-scan preventing Brick-level backups Not an answer but Symantec have commented that this can happen using NAV for Exchange (in their usual extremely humours way): Use the following link to see what they say and what their solution is !! http://service2.symantec.com/SUPPORT/ent-security.nsf/361fc4a260e563b188 2568 180069e1c0/e3f32b3b1f254f4488256a220026aa10?OpenDocumentprev=http://sea rch. symantec.com/custom/us/techsupp/enterprise/kb/query.html?*col=kb%20us*st =1*n h=10*pcode=*qp=url:/ent-security.nsf/361fc4a260e563b1882568180069e1c0,ur l:us -sarc,url:us-ts,url:us-lu,url:us-cs*qt=vapi/mapi*miniver=nav-ms-exchange 2*so ne=nav-ms-exchange2_tasks.html*stg=*prod=Norton%20AntiVirus*ver=2.x%20fo r%20 Microsoft%20Exchange*base=http://www.symantec.com/techsupp/enterprise/pr oduc ts/nav/nav-ms-exchange2/*next=sone=nav-ms-exchange2_tasks.htmlstg=pro d=No rton%20AntiVirusver=2.x%20for%20Microsoft%20Exchangebase=http://www.sy mant ec.com/techsupp/enterprise/products/nav/nav-ms-exchange2/next=src=ent pcod e=dtype=corp Yes this is a real link (and yes they are using a Domino Server, This explains why all of the stuff they write about Exchange is so humorous). Mike PS, If the link does work, look for: How to change from VAPI/MAPI combo mode to MAPI and then back to VAPI/MAPI In their knowledge base. -Original Message- From: Ludwig, Mark [SMTP:[EMAIL PROTECTED]] Sent: 12 December 2001 15:15 To: Exchange Discussions Subject: AVAPI virus-scan preventing Brick-level backups Hi all, I am having a problem that includes several apps and I hope someone has seen a similar issue. The list of products involved: NT Server 4.0 Cluster Server SP 6a Exchange Server 5.5 SP 4 ArcServeIT 6.61 SP 2a Trend ScanMail for Exchange 3.52 Problem: Since switching ScanMail to run in AVAPI mode from MAPI mode we are unable to perform Brick-Level backups on our Exchange Server. (Regular backups are fine) In the ArcServe Log I see error E8601 Failed to connect agent (AGENT = dbaxchg2, EC = 402). When I go to Arcserve and try and manually do a brick backup as soon as I tickle the icon for the brick an error pops up: EC = EXCH Exchange Agent - - (402) Exchange system error. Now I've called ArcServe and I've done research and found that 402 normally means the mailbox you are trying to restore is either not there or hidden. I have verified that that's not the case, and their support doesn't seem to know of a problem with AVAPI virus brick backups. I found one KB article Q264731 (http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q264731 ) bu t my Registry already had the suggested settings. I'm hoping someone has been able to resolve a similar issue because management is talking about going back to MAPI mode in order to continue bricklevel backups which I am trying to fight against. Thanks, Mark _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: AVAPI virus-scan preventing Brick-level backups
After reading most of the documentation around VAPI/MAPI and NAV for Exchange (their documentation is some of the funniest stuff I have ever read) I am not amazed at the link or the fact that they use a Domino server. Mike -Original Message- From: Tom Meunier [SMTP:[EMAIL PROTECTED]] Sent: 12 December 2001 15:51 To: Exchange Discussions Subject: RE: AVAPI virus-scan preventing Brick-level backups How did you get your browser to do that? Some sick ultra-verboxe mode? Here's the URL in a somewhat more concise form: http://service2.symantec.com/SUPPORT/ent-security.nsf/pfdocs/20010108134 41448 -Original Message- From: Veitch, Michael [mailto:[EMAIL PROTECTED]] Posted At: Wednesday, December 12, 2001 9:46 AM Posted To: MSExchange Mailing List Conversation: AVAPI virus-scan preventing Brick-level backups Subject: RE: AVAPI virus-scan preventing Brick-level backups Not an answer but Symantec have commented that this can happen using NAV for Exchange (in their usual extremely humours way): Use the following link to see what they say and what their solution is !! http://service2.symantec.com/SUPPORT/ent-security.nsf/361fc4a260e563b188 2568 180069e1c0/e3f32b3b1f254f4488256a220026aa10?OpenDocumentprev=http://sea rch. symantec.com/custom/us/techsupp/enterprise/kb/query.html?*col=kb%20us*st =1*n h=10*pcode=*qp=url:/ent-security.nsf/361fc4a260e563b1882568180069e1c0,ur l:us -sarc,url:us-ts,url:us-lu,url:us-cs*qt=vapi/mapi*miniver=nav-ms-exchange 2*so ne=nav-ms-exchange2_tasks.html*stg=*prod=Norton%20AntiVirus*ver=2.x%20fo r%20 Microsoft%20Exchange*base=http://www.symantec.com/techsupp/enterprise/pr oduc ts/nav/nav-ms-exchange2/*next=sone=nav-ms-exchange2_tasks.htmlstg=pro d=No rton%20AntiVirusver=2.x%20for%20Microsoft%20Exchangebase=http://www.sy mant ec.com/techsupp/enterprise/products/nav/nav-ms-exchange2/next=src=ent pcod e=dtype=corp Yes this is a real link (and yes they are using a Domino Server, This explains why all of the stuff they write about Exchange is so humorous). Mike PS, If the link does work, look for: How to change from VAPI/MAPI combo mode to MAPI and then back to VAPI/MAPI In their knowledge base. -Original Message- From: Ludwig, Mark [SMTP:[EMAIL PROTECTED]] Sent: 12 December 2001 15:15 To: Exchange Discussions Subject:AVAPI virus-scan preventing Brick-level backups Hi all, I am having a problem that includes several apps and I hope someone has seen a similar issue. The list of products involved: NT Server 4.0 Cluster Server SP 6a Exchange Server 5.5 SP 4 ArcServeIT 6.61 SP 2a Trend ScanMail for Exchange 3.52 Problem: Since switching ScanMail to run in AVAPI mode from MAPI mode we are unable to perform Brick-Level backups on our Exchange Server. (Regular backups are fine) In the ArcServe Log I see error E8601 Failed to connect agent (AGENT = dbaxchg2, EC = 402). When I go to Arcserve and try and manually do a brick backup as soon as I tickle the icon for the brick an error pops up: EC = EXCH Exchange Agent - - (402) Exchange system error. Now I've called ArcServe and I've done research and found that 402 normally means the mailbox you are trying to restore is either not there or hidden. I have verified that that's not the case, and their support doesn't seem to know of a problem with AVAPI virus brick backups. I found one KB article Q264731 (http://support.microsoft.com/directory/article.asp?ID=KB;EN-US;Q264731 ) bu t my Registry already had the suggested settings. I'm hoping someone has been able to resolve a similar issue because management is talking about going back to MAPI mode in order to continue bricklevel backups which I am trying to fight against. Thanks, Mark _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: AVAPI virus-scan preventing Brick-level backups
Real link my a** - that looks like some kinda buffer overflow code purple exploit to me... -Original Message- From: Veitch, Michael [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 10:46 AM To: Exchange Discussions Subject: RE: AVAPI virus-scan preventing Brick-level backups Not an answer but Symantec have commented that this can happen using NAV for Exchange (in their usual extremely humours way): Use the following link to see what they say and what their solution is !! http://service2.symantec.com/SUPPORT/ent-security.nsf/361fc4a260e563b1882568 180069e1c0/e3f32b3b1f254f4488256a220026aa10?OpenDocumentprev=http://search. symantec.com/custom/us/techsupp/enterprise/kb/query.html?*col=kb%20us*st=1*n h=10*pcode=*qp=url:/ent-security.nsf/361fc4a260e563b1882568180069e1c0,url:us -sarc,url:us-ts,url:us-lu,url:us-cs*qt=vapi/mapi*miniver=nav-ms-exchange2*so ne=nav-ms-exchange2_tasks.html*stg=*prod=Norton%20AntiVirus*ver=2.x%20for%20 Microsoft%20Exchange*base=http://www.symantec.com/techsupp/enterprise/produc ts/nav/nav-ms-exchange2/*next=sone=nav-ms-exchange2_tasks.htmlstg=prod=No rton%20AntiVirusver=2.x%20for%20Microsoft%20Exchangebase=http://www.symant ec.com/techsupp/enterprise/products/nav/nav-ms-exchange2/next=src=entpcod e=dtype=corp Yes this is a real link (and yes they are using a Domino Server, This explains why all of the stuff they write about Exchange is so humorous). Mike _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: AVAPI virus-scan preventing Brick-level backups
Good link, bad link, try it and find out... I am personally very careful when I see a .nsf in any URL Real link my a** - that looks like some kinda buffer overflow code purple exploit to me... -Original Message- From: Veitch, Michael [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 12, 2001 10:46 AM To: Exchange Discussions Subject: RE: AVAPI virus-scan preventing Brick-level backups Not an answer but Symantec have commented that this can happen using NAV for Exchange (in their usual extremely humours way): Use the following link to see what they say and what their solution is !! http://service2.symantec.com/SUPPORT/ent-security.nsf/361fc4a260e563b1882568 180069e1c0/e3f32b3b1f254f4488256a220026aa10?OpenDocumentprev=http://search. symantec.com/custom/us/techsupp/enterprise/kb/query.html?*col=kb%20us*st=1*n h=10*pcode=*qp=url:/ent-security.nsf/361fc4a260e563b1882568180069e1c0,url:us -sarc,url:us-ts,url:us-lu,url:us-cs*qt=vapi/mapi*miniver=nav-ms-exchange2*so ne=nav-ms-exchange2_tasks.html*stg=*prod=Norton%20AntiVirus*ver=2.x%20for%20 Microsoft%20Exchange*base=http://www.symantec.com/techsupp/enterprise/produc ts/nav/nav-ms-exchange2/*next=sone=nav-ms-exchange2_tasks.htmlstg=prod=No rton%20AntiVirusver=2.x%20for%20Microsoft%20Exchangebase=http://www.symant ec.com/techsupp/enterprise/products/nav/nav-ms-exchange2/next=src=entpcod e=dtype=corp Yes this is a real link (and yes they are using a Domino Server, This explains why all of the stuff they write about Exchange is so humorous). Mike _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
