RE: Closing Outlook doesn't kill process - no pocket pc and will go back and apply service packs.

2003-06-25 Thread Christopher Hummert
Does he have ActiveSync installed? I've had this problem before but I
never had offline folders enabled, the only thing that solved it was a
complete reinstall of the system

-Chris

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Slinger, Gary
Sent: Wednesday, June 25, 2003 7:04 AM
To: Exchange Discussions
Subject: RE: Closing Outlook doesn't kill process - no pocket pc and
will go back and apply service packs.


"If the machine isn't a laptop, there's no real reason for Offline
Folders anyway"

Disagree.  All of my "power" users where I am now, and every "other
customer" job I've worked on, has OST's setup for desktops.  Allows a
server to be pulled with less impact on them (it does happen from time
to time...). Hell, I have one guy that's still running Exchange 5.0,
with circular logging enabled - full OST's on five clients, and a static
backup of the server.  He doesn't take daily backups, and is fully aware
that if there's a problem, to copy the OST's to PST's, etc.  He's never
lost a single piece of data.


-Original Message-
From: Joe Pochedley [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, June 25, 2003 09:09
To: Exchange Discussions

You said that the user has offline folders enabled?  Has synchronization
finished properly?  The OST file may have become corrupt which is
causing background synch to hang the Outlook process.  Does disabling
offline folders fix the problem?  If the machine isn't a laptop, there's
no real reason for Offline Folders anyway (at least not until OL2k3's
"cached Exchange" or "Local Store" mode)

Joe Pochedley
If you have time to do it twice,
you had time to do it right in
the first place.


-Original Message-
From: Michael Wade [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, June 24, 2003 5:23 PM
To: Exchange Discussions
Subject: RE: Closing Outlook doesn't kill process - no pocket pc and
will go back and apply service packs.


I know the whole setup is a nightmare.  If I had my way I would slick
the thing and start it from scratch.  I just have my hands full with
this job as it is... I will get back in touch with you guys after I look
at it in a day or two. 

-Original Message-
From: Andy David [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, June 24, 2003 2:37 PM
To: Exchange Discussions
Subject: Re: Closing Outlook doesn't kill process

I didn't know you could upgrade from Me to W2k.
Anyhoo, Office 2000 with Outlook 2002 sounds like a bad mix to me. Have
you applied all the latest office service packs?


- Original Message - 
From: "Michael Wade" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Tuesday, June 24, 2003 1:48 PM
Subject: Closing Outlook doesn't kill process


I've got a client using a laptop that was upgraded to Win2K from WinME.
They are using Outlook2002 and also have Office 2000 Premium installed.
They are also connected to an Exchange 2000 SBS with offline folders
enabled for their mailbox and calendar.  When starting the system up and
starting Outlook everything is fine.  However if you quit Outlook and
try and start it later the hourglass will run for a moment and then
nothing will happen. I have discovered that after quitting Outlook the
outlook.exe process stays listed in task manager's process list, and
that killing this process will allow the subsequent instances of Outlook
to run.  I have already attempted a repair but this had no effect.  I
was hoping for some input from you guys and gals before I start
uninstalling everything on their machine.

Thanks in advance,

Michael Wade
ICQ: 4927289


Michael Wade
ICQ: 4927289



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RE: Closing Outlook doesn't kill process - no pocket pc and will go back and apply service packs.

2003-06-25 Thread Slinger, Gary
Let me think of an appropriate response: "get stuffed".  Your analogy is
inane and irrelevant.

I'm describing a real-world situation - he's lost the server a couple of
times; he's never lost data.  Why should he spend the extra cash for a
backup solution that he wouldn't use? [1]

[1] Disclaimer: He burns data files to CD-R & CD-RW at appropriate
intervals.  Mail that is contractual in nature tends to end up in paper
files; he uses Exchange as an MTA and a calendar tool, not as a document and
data repository.


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, June 25, 2003 10:20
To: Exchange Discussions

On Wed, 25 Jun 2003, at 3:04pm, [EMAIL PROTECTED] wrote:
> He doesn't take daily backups, and is fully aware that if there's a 
> problem, to copy the OST's to PST's, etc.  He's never lost a single 
> piece of data.

  ... and I know people who don't ware their seatbelts because they've
"never been in an accident".

--
Ben Scott <[EMAIL PROTECTED]>
| The opinions expressed in this message are those of the author and do  
| | not represent the views or policy of any other person or organization. |
| All information is provided without warranty of any kind.  |


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RE: Closing Outlook doesn't kill process - no pocket pc and will go back and apply service packs.

2003-06-25 Thread bscott
On Wed, 25 Jun 2003, at 3:04pm, [EMAIL PROTECTED] wrote:
> He doesn't take daily backups, and is fully aware that if there's a
> problem, to copy the OST's to PST's, etc.  He's never lost a single piece
> of data.

  ... and I know people who don't ware their seatbelts because they've
"never been in an accident".

-- 
Ben Scott <[EMAIL PROTECTED]>
| The opinions expressed in this message are those of the author and do  |
| not represent the views or policy of any other person or organization. |
| All information is provided without warranty of any kind.  |


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RE: Closing Outlook doesn't kill process - no pocket pc and will go back and apply service packs.

2003-06-25 Thread Slinger, Gary
"If the machine isn't a laptop, there's no real reason for Offline Folders
anyway"

Disagree.  All of my "power" users where I am now, and every "other
customer" job I've worked on, has OST's setup for desktops.  Allows a server
to be pulled with less impact on them (it does happen from time to time...).
Hell, I have one guy that's still running Exchange 5.0, with circular
logging enabled - full OST's on five clients, and a static backup of the
server.  He doesn't take daily backups, and is fully aware that if there's a
problem, to copy the OST's to PST's, etc.  He's never lost a single piece of
data.


-Original Message-
From: Joe Pochedley [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, June 25, 2003 09:09
To: Exchange Discussions

You said that the user has offline folders enabled?  Has synchronization
finished properly?  The OST file may have become corrupt which is causing
background synch to hang the Outlook process.  Does disabling offline
folders fix the problem?  If the machine isn't a laptop, there's no real
reason for Offline Folders anyway (at least not until OL2k3's "cached
Exchange" or "Local Store" mode)

Joe Pochedley
If you have time to do it twice,
you had time to do it right in
the first place.


-Original Message-----
From: Michael Wade [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, June 24, 2003 5:23 PM
To: Exchange Discussions
Subject: RE: Closing Outlook doesn't kill process - no pocket pc and
will go back and apply service packs.


I know the whole setup is a nightmare.  If I had my way I would slick
the thing and start it from scratch.  I just have my hands full with
this job as it is... I will get back in touch with you guys after I look
at it in a day or two. 

-Original Message-
From: Andy David [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, June 24, 2003 2:37 PM
To: Exchange Discussions
Subject: Re: Closing Outlook doesn't kill process

I didn't know you could upgrade from Me to W2k.
Anyhoo, Office 2000 with Outlook 2002 sounds like a bad mix to me.
Have you applied all the latest office service packs?


- Original Message - 
From: "Michael Wade" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Tuesday, June 24, 2003 1:48 PM
Subject: Closing Outlook doesn't kill process


I've got a client using a laptop that was upgraded to Win2K from WinME.
They are using Outlook2002 and also have Office 2000 Premium installed.
They
are also connected to an Exchange 2000 SBS with offline folders enabled
for
their mailbox and calendar.  When starting the system up and starting
Outlook everything is fine.  However if you quit Outlook and try and
start
it later the hourglass will run for a moment and then nothing will
happen.
I have discovered that after quitting Outlook the outlook.exe process
stays
listed in task manager's process list, and that killing this process
will
allow the subsequent instances of Outlook to run.  I have already
attempted
a repair but this had no effect.  I was hoping for some input from you
guys
and gals before I start uninstalling everything on their machine.

Thanks in advance,

Michael Wade
ICQ: 4927289


Michael Wade
ICQ: 4927289



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RE: Closing Outlook doesn't kill process - no pocket pc and will go back and apply service packs.

2003-06-25 Thread Joe Pochedley
You said that the user has offline folders enabled?  Has synchronization
finished properly?  The OST file may have become corrupt which is
causing background synch to hang the Outlook process.  Does disabling
offline folders fix the problem?  If the machine isn't a laptop, there's
no real reason for Offline Folders anyway (at least not until OL2k3's
"cached Exchange" or "Local Store" mode)

Joe Pochedley
If you have time to do it twice, 
you had time to do it right in
the first place.


-Original Message-
From: Michael Wade [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, June 24, 2003 5:23 PM
To: Exchange Discussions
Subject: RE: Closing Outlook doesn't kill process - no pocket pc and
will go back and apply service packs.


I know the whole setup is a nightmare.  If I had my way I would slick
the thing and start it from scratch.  I just have my hands full with
this job as it is... I will get back in touch with you guys after I look
at it in a day or two. 

-Original Message-
From: Andy David [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, June 24, 2003 2:37 PM
To: Exchange Discussions
Subject: Re: Closing Outlook doesn't kill process

I didn't know you could upgrade from Me to W2k.
Anyhoo, Office 2000 with Outlook 2002 sounds like a bad mix to me.
Have you applied all the latest office service packs?


- Original Message - 
From: "Michael Wade" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Tuesday, June 24, 2003 1:48 PM
Subject: Closing Outlook doesn't kill process


I've got a client using a laptop that was upgraded to Win2K from WinME.
They are using Outlook2002 and also have Office 2000 Premium installed.
They
are also connected to an Exchange 2000 SBS with offline folders enabled
for
their mailbox and calendar.  When starting the system up and starting
Outlook everything is fine.  However if you quit Outlook and try and
start
it later the hourglass will run for a moment and then nothing will
happen.
I have discovered that after quitting Outlook the outlook.exe process
stays
listed in task manager's process list, and that killing this process
will
allow the subsequent instances of Outlook to run.  I have already
attempted
a repair but this had no effect.  I was hoping for some input from you
guys
and gals before I start uninstalling everything on their machine.

Thanks in advance,

Michael Wade
ICQ: 4927289


Michael Wade
ICQ: 4927289



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RE: Closing Outlook doesn't kill process - no pocket pc and will go back and apply service packs.

2003-06-24 Thread Michael Wade
I know the whole setup is a nightmare.  If I had my way I would slick
the thing and start it from scratch.  I just have my hands full with
this job as it is... I will get back in touch with you guys after I look
at it in a day or two. 

-Original Message-
From: Andy David [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, June 24, 2003 2:37 PM
To: Exchange Discussions
Subject: Re: Closing Outlook doesn't kill process

I didn't know you could upgrade from Me to W2k.
Anyhoo, Office 2000 with Outlook 2002 sounds like a bad mix to me.
Have you applied all the latest office service packs?


- Original Message - 
From: "Michael Wade" <[EMAIL PROTECTED]>
To: "Exchange Discussions" <[EMAIL PROTECTED]>
Sent: Tuesday, June 24, 2003 1:48 PM
Subject: Closing Outlook doesn't kill process


I've got a client using a laptop that was upgraded to Win2K from WinME.
They are using Outlook2002 and also have Office 2000 Premium installed.
They
are also connected to an Exchange 2000 SBS with offline folders enabled
for
their mailbox and calendar.  When starting the system up and starting
Outlook everything is fine.  However if you quit Outlook and try and
start
it later the hourglass will run for a moment and then nothing will
happen.
I have discovered that after quitting Outlook the outlook.exe process
stays
listed in task manager's process list, and that killing this process
will
allow the subsequent instances of Outlook to run.  I have already
attempted
a repair but this had no effect.  I was hoping for some input from you
guys
and gals before I start uninstalling everything on their machine.

Thanks in advance,

Michael Wade
ICQ: 4927289


Michael Wade
ICQ: 4927289



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