I was just reading this thread as I am having the same problem. Mail stuck
in the Outbox for a VPN user on a PST. This thread is a few weeks old and I
was just wondering if the problem ever came back (Teresa)?
- Original Message -
From: Whitlock, Teresa [EMAIL PROTECTED]
To: MS-Exchange Admin Issues [EMAIL PROTECTED]
Sent: Thursday, May 16, 2002 5:51 PM
Subject: RE: Mail stuck in Outbox
Well, I've resolved this, though I still don't understand the cause (and
if
anyone can shed light on it I'd be grateful). I deleted the users mailbox
and recreated it. This solved the problem. I don't understand why it
would
when I could log on as him and access the mailbox just fine from a couple
of
different computers AND he could access his mailbox just fine through OWA.
Anyway, I did it as a desperation measure and it worked, in case anyone
else
experiences this problem.
-Original Message-
From: Whitlock, Teresa [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, May 15, 2002 11:08 AM
To: MS-Exchange Admin Issues
Subject: RE: Mail stuck in Outbox
Re-install of TCP/IP didn't fix the original profile, but it did let him
send using the new one. So, now I'm really confused. If it's something
with his mailbox on the Exchange server, why can it be accessed just fine
from other computers?
I'm up for long shots now, I even tried having him start the mailbox with
a
the /cleanfreebusy and /cleanreminders switches.
Thanks very much to everyone who has suggested things. I really
appreciate
it.
-Original Message-
From: Whitlock, Teresa [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, May 15, 2002 9:05 AM
To: MS-Exchange Admin Issues
Subject: RE: Mail stuck in Outbox
I have not tried that. I will try that as soon as I can.
-Original Message-
From: Kent, Larry SYNETICS [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, May 15, 2002 8:27 AM
To: MS-Exchange Admin Issues
Subject: RE: Mail stuck in Outbox
Have you tried Removing/Reinstalling Tcp/IP protocol
-Original Message-
From: Whitlock, Teresa [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, May 15, 2002 10:50 AM
To: MS-Exchange Admin Issues
Subject: RE: Mail stuck in Outbox
Okay a new piece of information. I created a new mailbox and had him add
that profile (with no other). He was able to check names and add it
successfully, but when he attempts to send a message to me he gets an
error
that 'no transport protocol is available'.
-Original Message-
From: Whitlock, Teresa [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, May 15, 2002 6:25 AM
To: MS-Exchange Admin Issues
Subject: RE: Mail stuck in Outbox
Yes, I did check this as well. This is why I'm so stuck, I swear I
checked
ever single thing I could think of. I know it's got to be something I'm
overlooking, but this is really confusing.
-Original Message-
From: Marty Richards [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, May 14, 2002 3:25 PM
To: MS-Exchange Admin Issues
Subject: RE: Mail stuck in Outbox
I have seen two of these lately.
One was a corrupted user profile, but you've checked that.
The other was simply the delivery options (tools - services - delivery).
Some ancient Win95 fax application had added a MS-Mail based entry to the
top of the order, before the MSExchange transport option. You mention that
you've checked their settings, you probably checked this also?
Cheers,
Marty
-Original Message-
From: Whitlock, Teresa [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, May 15, 2002 7:50 AM
To: MS-Exchange Admin Issues
Subject: RE: Mail stuck in Outbox
I have done all of this. One point that I may not have emphasized is
that this was working fine and then suddenly not. My gut tells me
there is something with MAPI that is causing the problem. On one user
he is using the same connection, same setup, just a different machine
and it works fine.
The other user doesn't have a second computer to test with.
They are both
off work now so I can't try the telnet, but my guess is that
it will work
since everything else has. (Including OWA from their machines.)
-Original Message-
From: Carl Houseman [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, May 14, 2002 2:55 PM
To: MS-Exchange Admin Issues
Subject: RE: Mail stuck in Outbox
In any problem like this there cannot be too much detail about the
details. It's what you HAVEN'T told us that will lead to a solution.
And most importantly, it's what makes the working test machine
different from the
broken production machine that is key.
Are both test and production clients operating remotely via same type
of Internet connection (dialup?) and VPN? If not - do that.
You said the PST was removed from the profile. That means the user
now works online. Make sure your test machine is also working online
with no PST and still works over the VPN. If both of you login to
the mailbox at
