RE: Apple connection to Exchange
Title: Message Jim, are you still out there? Did this resolve your issue? I am having an eerily similar experience -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Saturday, December 15, 2001 12:08 AMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Possible fix found - According to PSS and some tests we ran, my Exchange server is not listening on canc_ip_tcp which is required for MAC connectivity. He has provided my a hot fix to solve it Q297534 unfortunately he provided me a bum link to download the fix. So till Monday we wait. No big deal, luckily the MAC users are off this weekend. If anyone wants more details let me know. -Original Message-From: Kevin Loney [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 1:58 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange My experience was the same as Jons. I have one Mac G4 that gets configured via DHCP, all I added was the Exchange Server name, the mailbox name and the user info. I have had fewer problems with the Mac than my Wintel machines. Kevin Loney -Original Message-From: Bonner, Jon [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 1:15 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange I regularly connect to the campus Exchange server from home using my personal iMac. It is running OS X and Outlook 2001 (running in Classic mode). When I set this up for the very first time, I just installed Outlook 2001 and told it my mailbox name. It simply worked like it was supposed to work. I've also used Outlook 2001 on the iMac here in the office that is running Mac OS 9. It too connected just like you'd expect it to - on the first try. Jon Bonner -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 1:17 PMTo: MS-Exchange Admin IssuesSubject: Re: Apple connection to Exchange That was cold... yet on target... But words hurt sometimes ;) - Original Message - From: Doug Eubank To: MS-Exchange Admin Issues Sent: Friday, December 14, 2001 12:24 Subject: RE: Apple connection to Exchange MAC = Overpriced Etch-A-Sketch. -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 12:08 AMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Keith - Thanks - sorry if I sounded frustrated - two very vocal users and I guess ignorance breeds contempt as far as MACs go for me. Using Outlook 2001 - when I resolve the name I start with IP and Alias and resolve to Computer Name and User name. Static IP address even on the same subnet plugged into the same switch as the exchange server. Not sure about the domain in the Additional Search Domains will check that first thing in the morning. Already have the ticket open with PSS - boss didn't care - we will just get in the queue in the morning if this doesn't resolve it. Thanks for the advice! -Original Message-From: Keith Nelson [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 10:00 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Jim, Did you get your problem resolved? If not are you using Outlook 2001 or Outlook 8.x. If your using the old version try Outlook 2001 from http://www.microsoft.com/mac/ Also are you resolving the names using DNS. If so how are the macs getting their IP address, DHCP or static? On the Mac in the TCP/IP control panel do you have your domain name in the Additional Search domains. If not it might help having it there. I hope this info helps. I started off as a mac person and still consider them real computers. However I don't think they are real network clients just like win9x isn't a real network client. Keith NelsonNetwork AdministratorOrange County High School of the Arts[EMAIL PROTECTED](714) 560-0900
RE: Apple connection to Exchange
Title: Message yes - the RCP fix along with the hosts file totally solved our problem. My support call with MS was free because it was a known bug. Jim Zangara, MCSE+I IT ManagerSpecial Projects Engineer Premiere Radio Networks A Division of Clear Channel Communications 15260 Ventura Blvd Suite 500 Sherman Oaks, CA 91403 Direct: (818) 461-8620 mailto:[EMAIL PROTECTED] Time is the most valuable thing a man can spend. -- Theophrastus -Original Message-From: Eric Brouwer [mailto:[EMAIL PROTECTED]] Sent: Thursday, February 21, 2002 10:55 AMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Jim, are you still out there? Did this resolve your issue? I am having an eerily similar experience -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Saturday, December 15, 2001 12:08 AMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Possible fix found - According to PSS and some tests we ran, my Exchange server is not listening on canc_ip_tcp which is required for MAC connectivity. He has provided my a hot fix to solve it Q297534 unfortunately he provided me a bum link to download the fix. So till Monday we wait. No big deal, luckily the MAC users are off this weekend. If anyone wants more details let me know. -Original Message-From: Kevin Loney [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 1:58 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange My experience was the same as Jons. I have one Mac G4 that gets configured via DHCP, all I added was the Exchange Server name, the mailbox name and the user info. I have had fewer problems with the Mac than my Wintel machines. Kevin Loney -Original Message-From: Bonner, Jon [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 1:15 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange I regularly connect to the campus Exchange server from home using my personal iMac. It is running OS X and Outlook 2001 (running in Classic mode). When I set this up for the very first time, I just installed Outlook 2001 and told it my mailbox name. It simply worked like it was supposed to work. I've also used Outlook 2001 on the iMac here in the office that is running Mac OS 9. It too connected just like you'd expect it to - on the first try. Jon Bonner -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 1:17 PMTo: MS-Exchange Admin IssuesSubject: Re: Apple connection to Exchange That was cold... yet on target... But words hurt sometimes ;) - Original Message - From: Doug Eubank To: MS-Exchange Admin Issues Sent: Friday, December 14, 2001 12:24 Subject: RE: Apple connection to Exchange MAC = Overpriced Etch-A-Sketch. -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 12:08 AMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Keith - Thanks - sorry if I sounded frustrated - two very vocal users and I guess ignorance breeds contempt as far as MACs go for me. Using Outlook 2001 - when I resolve the name I start with IP and Alias and resolve to Computer Name and User name. Static IP address even on the same subnet plugged into the same switch as the exchange server. Not sure about the domain in the Additional Search Domains will check that first thing in the morning. Already have the ticket open with PSS - boss didn't care - we will just get in the queue in the morning if this doesn't resolve it. Thanks for the advice! -Original Message-From: Keith Nelson [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 10:00 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Jim, Did you get your problem resolved? If not are you using Outlook 2001 or Outlook 8.x
RE: Apple connection to Exchange
Title: Message MAC = Overpriced Etch-A-Sketch. -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 12:08 AMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Keith - Thanks - sorry if I sounded frustrated - two very vocal users and I guess ignorance breeds contempt as far as MACs go for me. Using Outlook 2001 - when I resolve the name I start with IP and Alias and resolve to Computer Name and User name. Static IP address even on the same subnet plugged into the same switch as the exchange server. Not sure about the domain in the Additional Search Domains will check that first thing in the morning. Already have the ticket open with PSS - boss didn't care - we will just get in the queue in the morning if this doesn't resolve it. Thanks for the advice! -Original Message-From: Keith Nelson [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 10:00 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Jim, Did you get your problem resolved? If not are you using Outlook 2001 or Outlook 8.x. If your using the old version try Outlook 2001 from http://www.microsoft.com/mac/ Also are you resolving the names using DNS. If so how are the macs getting their IP address, DHCP or static? On the Mac in the TCP/IP control panel do you have your domain name in the Additional Search domains. If not it might help having it there. I hope this info helps. I started off as a mac person and still consider them real computers. However I don't think they are real network clients just like win9x isn't a real network client. Keith NelsonNetwork AdministratorOrange County High School of the Arts[EMAIL PROTECTED](714) 560-0900 ex5910 -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 3:41 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Didn't want to stay on hold but they have an entire MAC/Exchange group! I was way surprised. -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 6:40 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange they might say DUDE, you are SO not supported for 245$ -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 21:34To: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange thanks - no dashes and using Outlook not the MAC client and the names do resolve - just can't open. I am calling PSS - see if they have any ideas. Jim Zangara, MCSE+I IT ManagerSpecial Projects Engineer Premiere Radio Networks A Division of Clear Channel Communications 15260 Ventura Blvd Suite 500 Sherman Oaks, CA 91403 Direct: (818) 461-8620 mailto:[EMAIL PROTECTED] -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 6:31 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q183772 http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q149596 -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 21:14To: MS-Exchange Admin IssuesSubject: Apple connection to Exchange Hello - Does anyone know of any whitepapers or troubleshooting guides to help me resolve connectivity issues with MAC's to my exchange server? We are running Exchange 5.5 sp5 on NT4 SP6a. The MACS are running OS9.1 and Outlook for Mac and have a host file that points to the correct server. They are able to ping the server I can resolve their name and the server name using IP/Alias, but they cannot open their information store. They get Exchange Server offline error. I can open their store from any real computer (notice I am NOT a MAC fan) using their credentials and can use OWA from the MACs. Any ideas? List
Re: Apple connection to Exchange
Title: Message That was cold... yet on target... But words hurt sometimes ;) - Original Message - From: Doug Eubank To: MS-Exchange Admin Issues Sent: Friday, December 14, 2001 12:24 Subject: RE: Apple connection to Exchange MAC = Overpriced Etch-A-Sketch. -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 12:08 AMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Keith - Thanks - sorry if I sounded frustrated - two very vocal users and I guess ignorance breeds contempt as far as MACs go for me. Using Outlook 2001 - when I resolve the name I start with IP and Alias and resolve to Computer Name and User name. Static IP address even on the same subnet plugged into the same switch as the exchange server. Not sure about the domain in the Additional Search Domains will check that first thing in the morning. Already have the ticket open with PSS - boss didn't care - we will just get in the queue in the morning if this doesn't resolve it. Thanks for the advice! -Original Message-From: Keith Nelson [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 10:00 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Jim, Did you get your problem resolved? If not are you using Outlook 2001 or Outlook 8.x. If your using the old version try Outlook 2001 from http://www.microsoft.com/mac/ Also are you resolving the names using DNS. If so how are the macs getting their IP address, DHCP or static? On the Mac in the TCP/IP control panel do you have your domain name in the Additional Search domains. If not it might help having it there. I hope this info helps. I started off as a mac person and still consider them real computers. However I don't think they are real network clients just like win9x isn't a real network client. Keith NelsonNetwork AdministratorOrange County High School of the Arts[EMAIL PROTECTED](714) 560-0900 ex5910 -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 3:41 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Didn't want to stay on hold but they have an entire MAC/Exchange group! I was way surprised. -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 6:40 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange they might say DUDE, you are SO not supported for 245$ -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 21:34To: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange thanks - no dashes and using Outlook not the MAC client and the names do resolve - just can't open. I am calling PSS - see if they have any ideas. Jim Zangara, MCSE+I IT ManagerSpecial Projects Engineer Premiere Radio Networks A Division of Clear Channel Communications 15260 Ventura Blvd Suite 500 Sherman Oaks, CA 91403 Direct: (818) 461-8620 mailto:[EMAIL PROTECTED] -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 6:31 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q183772 http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q149596 -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 21:14To: MS-Exchange Admin IssuesSubject: Apple connection to Exchange Hello - Does anyone know of any whitepapers or troubleshooting guides to help me resolve connectivity issues with MAC's to my exchange server? We are running Exchange 5.5 sp5 on NT4 SP6a. The MACS are running OS9.1 and Outlook for Mac and have a host file that points to the correct
RE: Apple connection to Exchange
Title: Message I regularly connect to the campus Exchange server from home using my personal iMac. It is running OS X and Outlook 2001 (running in Classic mode). When I set this up for the very first time, I just installed Outlook 2001 and told it my mailbox name. It simply worked like it was supposed to work. I've also used Outlook 2001 on the iMac here in the office that is running Mac OS 9. It too connected just like you'd expect it to - on the first try. Jon Bonner -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 1:17 PMTo: MS-Exchange Admin IssuesSubject: Re: Apple connection to Exchange That was cold... yet on target... But words hurt sometimes ;) - Original Message - From: Doug Eubank To: MS-Exchange Admin Issues Sent: Friday, December 14, 2001 12:24 Subject: RE: Apple connection to Exchange MAC = Overpriced Etch-A-Sketch. -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 12:08 AMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Keith - Thanks - sorry if I sounded frustrated - two very vocal users and I guess ignorance breeds contempt as far as MACs go for me. Using Outlook 2001 - when I resolve the name I start with IP and Alias and resolve to Computer Name and User name. Static IP address even on the same subnet plugged into the same switch as the exchange server. Not sure about the domain in the Additional Search Domains will check that first thing in the morning. Already have the ticket open with PSS - boss didn't care - we will just get in the queue in the morning if this doesn't resolve it. Thanks for the advice! -Original Message-From: Keith Nelson [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 10:00 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Jim, Did you get your problem resolved? If not are you using Outlook 2001 or Outlook 8.x. If your using the old version try Outlook 2001 from http://www.microsoft.com/mac/ Also are you resolving the names using DNS. If so how are the macs getting their IP address, DHCP or static? On the Mac in the TCP/IP control panel do you have your domain name in the Additional Search domains. If not it might help having it there. I hope this info helps. I started off as a mac person and still consider them real computers. However I don't think they are real network clients just like win9x isn't a real network client. Keith NelsonNetwork AdministratorOrange County High School of the Arts[EMAIL PROTECTED](714) 560-0900 ex5910 -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 3:41 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Didn't want to stay on hold but they have an entire MAC/Exchange group! I was way surprised. -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 6:40 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange they might say DUDE, you are SO not supported for 245$ -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 21:34To: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange thanks - no dashes and using Outlook not the MAC client and the names do resolve - just can't open. I am calling PSS - see if they have any ideas. Jim Zangara, MCSE+I IT ManagerSpecial Projects Engineer Premiere Radio Networks A Division of Clear Channel Communications 15260 Ventura Blvd Suite 500 Sherman Oaks, CA 91403 Direct: (818) 461-8620 mailto:[EMAIL PROTECTED] -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 6:31 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection
RE: Apple connection to Exchange
Title: Message You don't need SFM on you Exchange server. I had a similar problem with a remote user when he put the IP add or dns name of the server in the server field it would resolve the name and replace the name with just Exchange ( the name of the server) underlined so it appeared to be resolving the name at the profile creation stage yet when he tried to open Outlook it would fail. The problem was that DHCP was not fully configuring his IP settings, other IP apps like IE still worked though. I had to fill in the DNS and the domain suffix fields manually. Randy Hensel, MCP, Network Systems Administrator Coffey Communications, Inc. [EMAIL PROTECTED] 509.525.0101 Ext. 594 509.525.4793 (Fax) http://www.coffeycomm.com -Original Message- From: Keith Nelson [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 11:15 PM To: MS-Exchange Admin Issues Subject: RE: Apple connection to Exchange I believe that Outlook 2001 sends an encrypted password. But SFM only does clear text unless you us Microsoft's UAM. Jim, no problem. I have 50/50 Mac/PC and I would love to toss the macs right now. Haven't messed with Apple's new OS but apple's currently not focused on network support and the OS X doesn't have the Apps we need yet. However now that Office X and Final Cut Pro 3 are out we may look into OS X, Now microsoft just needs to release an OS X version of Outlook. Keith -Original Message- From: Brent Hudson [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 6:17 PM To: MS-Exchange Admin Issues Subject: RE: Apple connection to Exchange Sounds like it could be a password problem.. remember MACs can only send in clear text.. try this direction.. HTH Brent -Original Message- From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: 14 December 2001 08:08 To: MS-Exchange Admin Issues Subject: RE: Apple connection to Exchange Keith - Thanks - sorry if I sounded frustrated - two very vocal users and I guess ignorance breeds contempt as far as MACs go for me. Using Outlook 2001 - when I resolve the name I start with IP and Alias and resolve to Computer Name and User name. Static IP address even on the same subnet plugged into the same switch as the exchange server. Not sure about the domain in the Additional Search Domains will check that first thing in the morning. Already have the ticket open with PSS - boss didn't care - we will just get in the queue in the morning if this doesn't resolve it. Thanks for the advice! -Original Message- From: Keith Nelson [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 10:00 PM To: MS-Exchange Admin Issues Subject: RE: Apple connection to Exchange Jim, Did you get your problem resolved? If not are you using Outlook 2001 or Outlook 8.x. If your using the old version try Outlook 2001 from http://www.microsoft.com/mac/ Also are you resolving the names using DNS. If so how are the macs getting their IP address, DHCP or static? On the Mac in the TCP/IP control panel do you have your domain name in the Additional Search domains. If not it might help having it there. I hope this info helps. I started off as a mac person and still consider them real computers. However I don't think they are real network clients just like win9x isn't a real network client. Keith Nelson Network Administrator Orange County High School of the Arts [EMAIL PROTECTED] (714) 560-0900 ex5910 -Original Message- From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 3:41 PM To: MS-Exchange Admin Issues Subject: RE: Apple connection to Exchange Didn't want to stay on hold but they have an entire MAC/Exchange group! I was way surprised. -Original Message- From: David N. Precht [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 6:40 PM To: MS-Exchange Admin Issues Subject: RE: Apple connection to Exchange they might say DUDE, you are SO not supported for 245$ -Original Message- From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 21:34 To: MS-Exchange Admin Issues Subject: RE: Apple connection to Exchange thanks - no dashes and using Outlook not the MAC client and the names do resolve - just can't open. I am calling PSS - see if they have any ideas. Jim Zangara, MCSE+I IT Manager Special Projects Engineer Premiere Radio Networks A Division of Clear Channel Communications 15260 Ventura Blvd Suite 500 Sherman Oaks, CA 91403 Direct: (818) 461-8620 mailto:[EMAIL PROTECTED] -Original Message- From: David N. Precht [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 6:31 PM To: MS-Exchange Admin Issues Subject: RE: Apple connection to Exchange http://support.microsoft.com
RE: Apple connection to Exchange
Title: Message My experience was the same as Jons. I have one Mac G4 that gets configured via DHCP, all I added was the Exchange Server name, the mailbox name and the user info. I have had fewer problems with the Mac than my Wintel machines. Kevin Loney -Original Message-From: Bonner, Jon [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 1:15 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange I regularly connect to the campus Exchange server from home using my personal iMac. It is running OS X and Outlook 2001 (running in Classic mode). When I set this up for the very first time, I just installed Outlook 2001 and told it my mailbox name. It simply worked like it was supposed to work. I've also used Outlook 2001 on the iMac here in the office that is running Mac OS 9. It too connected just like you'd expect it to - on the first try. Jon Bonner -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 1:17 PMTo: MS-Exchange Admin IssuesSubject: Re: Apple connection to Exchange That was cold... yet on target... But words hurt sometimes ;) - Original Message - From: Doug Eubank To: MS-Exchange Admin Issues Sent: Friday, December 14, 2001 12:24 Subject: RE: Apple connection to Exchange MAC = Overpriced Etch-A-Sketch. -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 12:08 AMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Keith - Thanks - sorry if I sounded frustrated - two very vocal users and I guess ignorance breeds contempt as far as MACs go for me. Using Outlook 2001 - when I resolve the name I start with IP and Alias and resolve to Computer Name and User name. Static IP address even on the same subnet plugged into the same switch as the exchange server. Not sure about the domain in the Additional Search Domains will check that first thing in the morning. Already have the ticket open with PSS - boss didn't care - we will just get in the queue in the morning if this doesn't resolve it. Thanks for the advice! -Original Message-From: Keith Nelson [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 10:00 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Jim, Did you get your problem resolved? If not are you using Outlook 2001 or Outlook 8.x. If your using the old version try Outlook 2001 from http://www.microsoft.com/mac/ Also are you resolving the names using DNS. If so how are the macs getting their IP address, DHCP or static? On the Mac in the TCP/IP control panel do you have your domain name in the Additional Search domains. If not it might help having it there. I hope this info helps. I started off as a mac person and still consider them real computers. However I don't think they are real network clients just like win9x isn't a real network client. Keith NelsonNetwork AdministratorOrange County High School of the Arts[EMAIL PROTECTED](714) 560-0900 ex5910 -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 3:41 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Didn't want to stay on hold but they have an entire MAC/Exchange group! I was way surprised. -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 6:40 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange they might say DUDE, you are SO not supported for 245$ -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 21:34To: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange thanks - no dashes and using Outlook not the MAC client and the names do resolve - just can't open. I am calling PSS - see if they have any
RE: Apple connection to Exchange
Title: Message Possible fix found - According to PSS and some tests we ran, my Exchange server is not listening on canc_ip_tcp which is required for MAC connectivity. He has provided my a hot fix to solve it Q297534 unfortunately he provided me a bum link to download the fix. So till Monday we wait. No big deal, luckily the MAC users are off this weekend. If anyone wants more details let me know. -Original Message-From: Kevin Loney [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 1:58 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange My experience was the same as Jons. I have one Mac G4 that gets configured via DHCP, all I added was the Exchange Server name, the mailbox name and the user info. I have had fewer problems with the Mac than my Wintel machines. Kevin Loney -Original Message-From: Bonner, Jon [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 1:15 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange I regularly connect to the campus Exchange server from home using my personal iMac. It is running OS X and Outlook 2001 (running in Classic mode). When I set this up for the very first time, I just installed Outlook 2001 and told it my mailbox name. It simply worked like it was supposed to work. I've also used Outlook 2001 on the iMac here in the office that is running Mac OS 9. It too connected just like you'd expect it to - on the first try. Jon Bonner -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 1:17 PMTo: MS-Exchange Admin IssuesSubject: Re: Apple connection to Exchange That was cold... yet on target... But words hurt sometimes ;) - Original Message - From: Doug Eubank To: MS-Exchange Admin Issues Sent: Friday, December 14, 2001 12:24 Subject: RE: Apple connection to Exchange MAC = Overpriced Etch-A-Sketch. -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Friday, December 14, 2001 12:08 AMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Keith - Thanks - sorry if I sounded frustrated - two very vocal users and I guess ignorance breeds contempt as far as MACs go for me. Using Outlook 2001 - when I resolve the name I start with IP and Alias and resolve to Computer Name and User name. Static IP address even on the same subnet plugged into the same switch as the exchange server. Not sure about the domain in the Additional Search Domains will check that first thing in the morning. Already have the ticket open with PSS - boss didn't care - we will just get in the queue in the morning if this doesn't resolve it. Thanks for the advice! -Original Message-From: Keith Nelson [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 10:00 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Jim, Did you get your problem resolved? If not are you using Outlook 2001 or Outlook 8.x. If your using the old version try Outlook 2001 from http://www.microsoft.com/mac/ Also are you resolving the names using DNS. If so how are the macs getting their IP address, DHCP or static? On the Mac in the TCP/IP control panel do you have your domain name in the Additional Search domains. If not it might help having it there. I hope this info helps. I started off as a mac person and still consider them real computers. However I don't think they are real network clients just like win9x isn't a real network client. Keith NelsonNetwork AdministratorOrange County High School of the Arts[EMAIL PROTECTED](714) 560-0900 ex5910 -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 3:41 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Didn't want to stay on hold but they have an entire MAC/Exchange group! I was way surprised. -Original Message-From
Apple connection to Exchange
Title: Message Hello - Does anyone know of any whitepapers or troubleshooting guides to help me resolve connectivity issues with MAC's to my exchange server? We are running Exchange 5.5 sp5 on NT4 SP6a. The MACS are running OS9.1 and Outlook for Mac and have a host file that points to the correct server. They are able to ping the server I can resolve their name and the server name using IP/Alias, but they cannot open their information store. They get Exchange Server offline error. I can open their store from any real computer (notice I am NOT a MAC fan) using their credentials and can use OWA from the MACs. Any ideas? List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Apple connection to Exchange
Title: Message http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q183772 http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q149596 -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 21:14To: MS-Exchange Admin IssuesSubject: Apple connection to Exchange Hello - Does anyone know of any whitepapers or troubleshooting guides to help me resolve connectivity issues with MAC's to my exchange server? We are running Exchange 5.5 sp5 on NT4 SP6a. The MACS are running OS9.1 and Outlook for Mac and have a host file that points to the correct server. They are able to ping the server I can resolve their name and the server name using IP/Alias, but they cannot open their information store. They get Exchange Server offline error. I can open their store from any real computer (notice I am NOT a MAC fan) using their credentials and can use OWA from the MACs. Any ideas? List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Apple connection to Exchange
Title: Message That's what I had to do -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 6:33 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange cool - thanks we are studying this one. Hate the idea of loading a protocol on an exchange server just because two people want to be different. Jim Zangara, MCSE+I IT ManagerSpecial Projects Engineer Premiere Radio Networks A Division of Clear Channel Communications 15260 Ventura Blvd Suite 500 Sherman Oaks, CA 91403 Direct: (818) 461-8620 mailto:[EMAIL PROTECTED] -Original Message-From: Benjamin Zachary [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 6:23 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange I know one thing about the macs, is they hate that hosts file #1. #2, when they resolve the name go back in and sometimes the name is changed. Also, make sure you allow clear text (I dont know how to shut it off mind you) but the macs can only send in clear text I believe. Do you have appleshare running on your ntfs volumes? I dont know if you need this but the few installations I have done involving macs I always used appleshare as well to help it along.. -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 9:14 PMTo: MS-Exchange Admin IssuesSubject: Apple connection to Exchange Hello - Does anyone know of any whitepapers or troubleshooting guides to help me resolve connectivity issues with MAC's to my exchange server? We are running Exchange 5.5 sp5 on NT4 SP6a. The MACS are running OS9.1 and Outlook for Mac and have a host file that points to the correct server. They are able to ping the server I can resolve their name and the server name using IP/Alias, but they cannot open their information store. They get Exchange Server offline error. I can open their store from any real computer (notice I am NOT a MAC fan) using their credentials and can use OWA from the MACs. Any ideas? List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Apple connection to Exchange
Title: Message Didn't want to stay on hold but they have an entire MAC/Exchange group! I was way surprised. -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 6:40 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange they might say DUDE, you are SO not supported for 245$ -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 21:34To: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange thanks - no dashes and using Outlook not the MAC client and the names do resolve - just can't open. I am calling PSS - see if they have any ideas. Jim Zangara, MCSE+I IT ManagerSpecial Projects Engineer Premiere Radio Networks A Division of Clear Channel Communications 15260 Ventura Blvd Suite 500 Sherman Oaks, CA 91403 Direct: (818) 461-8620 mailto:[EMAIL PROTECTED] -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 6:31 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q183772 http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q149596 -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 21:14To: MS-Exchange Admin IssuesSubject: Apple connection to Exchange Hello - Does anyone know of any whitepapers or troubleshooting guides to help me resolve connectivity issues with MAC's to my exchange server? We are running Exchange 5.5 sp5 on NT4 SP6a. The MACS are running OS9.1 and Outlook for Mac and have a host file that points to the correct server. They are able to ping the server I can resolve their name and the server name using IP/Alias, but they cannot open their information store. They get Exchange Server offline error. I can open their store from any real computer (notice I am NOT a MAC fan) using their credentials and can use OWA from the MACs. Any ideas? List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Apple connection to Exchange
Title: Message Jim, Did you get your problem resolved? If not are you using Outlook 2001 or Outlook 8.x. If your using the old version try Outlook 2001 from http://www.microsoft.com/mac/ Also are you resolving the names using DNS. If so how are the macs getting their IP address, DHCP or static? On the Mac in the TCP/IP control panel do you have your domain name in the Additional Search domains. If not it might help having it there. I hope this info helps. I started off as a mac person and still consider them real computers. However I don't think they are real network clients just like win9x isn't a real network client. Keith NelsonNetwork AdministratorOrange County High School of the Arts[EMAIL PROTECTED](714) 560-0900 ex5910 -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 3:41 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange Didn't want to stay on hold but they have an entire MAC/Exchange group! I was way surprised. -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]]Sent: Thursday, December 13, 2001 6:40 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange they might say DUDE, you are SO not supported for 245$ -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 21:34To: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange thanks - no dashes and using Outlook not the MAC client and the names do resolve - just can't open. I am calling PSS - see if they have any ideas. Jim Zangara, MCSE+I IT ManagerSpecial Projects Engineer Premiere Radio Networks A Division of Clear Channel Communications 15260 Ventura Blvd Suite 500 Sherman Oaks, CA 91403 Direct: (818) 461-8620 mailto:[EMAIL PROTECTED] -Original Message-From: David N. Precht [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 6:31 PMTo: MS-Exchange Admin IssuesSubject: RE: Apple connection to Exchange http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q183772 http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q149596 -Original Message-From: Zangara, Jim [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 13, 2001 21:14To: MS-Exchange Admin IssuesSubject: Apple connection to Exchange Hello - Does anyone know of any whitepapers or troubleshooting guides to help me resolve connectivity issues with MAC's to my exchange server? We are running Exchange 5.5 sp5 on NT4 SP6a. The MACS are running OS9.1 and Outlook for Mac and have a host file that points to the correct server. They are able to ping the server I can resolve their name and the server name using IP/Alias, but they cannot open their information store. They get Exchange Server offline error. I can open their store from any real computer (notice I am NOT a MAC fan) using their credentials and can use OWA from the MACs. Any ideas? List Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htmList Charter and FAQ at:http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
