Autodiscover service and multiple exchange environments
We have recently deployed Exchange 2007 and setup the autodiscover service. Works great for all of our users. Unfortunately while we are the central IT department for the University, we are not the only area running Exchange. There are several smaller departments that run their own AD Forests / Exchange environments, but their reply address is the same as the one we use. As such their Outlook 2007 clients hit our autodiscover service and they aren't very happy with that. Anyone know how to either turn it off on Outlook, or some method to make their clients happy? ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Autodiscover service and multiple exchange environments
Josh- Without knowing a whole lot about your environment. When setting up a client there is an option at the bottom that allows for manual setup on Outlook 2007. Is there a reason that cannot be done? Or make sure that users are putting in the correct domain information when logging on for the first time? It sounds to me (and I can be totally off here) that this is a user education problem. _ John Bowles From: Boggis, Josh josh.bog...@uconn.edu To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Thursday, March 12, 2009 9:34:03 AM Subject: Autodiscover service and multiple exchange environments We have recently deployed Exchange 2007 and setup the autodiscover service. Works great for all of our users. Unfortunately while we are the central IT department for the University, we are not the only area running Exchange. There are several smaller departments that run their own AD Forests / Exchange environments, but their reply address is the same as the one we use. As such their Outlook 2007 clients hit our autodiscover service and they aren’t very happy with that. Anyone know how to either turn it off on Outlook, or some method to make their clients happy? ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Autodiscover service and multiple exchange environments
That is the case, however, outlook 2007 periodically hits autodiscover.uconn.edu on �s own. From: John Bowles [mailto:john_bow...@yahoo.com] Sent: Thursday, March 12, 2009 9:52 AM To: MS-Exchange Admin Issues Subject: Re: Autodiscover service and multiple exchange environments Josh- Without knowing a whole lot about your environment. When setting up a client there is an option at the bottom that allows for manual setup on Outlook 2007. Is there a reason that cannot be done? Or make sure that users are putting in the correct domain information when logging on for the first time? It sounds to me (and I can be totally off here) that this is a user education problem. _ John Bowles From: Boggis, Josh josh.bog...@uconn.edu To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Thursday, March 12, 2009 9:34:03 AM Subject: Autodiscover service and multiple exchange environments We have recently deployed Exchange 2007 and setup the autodiscover service. Works great for all of our users. Unfortunately while we are the central IT department for the University, we are not the only area running Exchange. There are several smaller departments that run their own AD Forests / Exchange environments, but their reply address is the same as the one we use. As such their Outlook 2007 clients hit our autodiscover service and they aren���t very happy with that. Anyone know how to either turn it off on Outlook, or some method to make their clients happy? ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Autodiscover service and multiple exchange environments
Every 15 minutes it will check to see if anything has changed. From: Boggis, Josh [mailto:josh.bog...@uconn.edu] Sent: Thursday, March 12, 2009 9:59 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments That is the case, however, outlook 2007 periodically hits autodiscover.uconn.edu on s own. From: John Bowles [mailto:john_bow...@yahoo.com] Sent: Thursday, March 12, 2009 9:52 AM To: MS-Exchange Admin Issues Subject: Re: Autodiscover service and multiple exchange environments Josh- Without knowing a whole lot about your environment. When setting up a client there is an option at the bottom that allows for manual setup on Outlook 2007. Is there a reason that cannot be done? Or make sure that users are putting in the correct domain information when logging on for the first time? It sounds to me (and I can be totally off here) that this is a user education problem. _ John Bowles _ From: Boggis, Josh josh.bog...@uconn.edu To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Thursday, March 12, 2009 9:34:03 AM Subject: Autodiscover service and multiple exchange environments We have recently deployed Exchange 2007 and setup the autodiscover service. Works great for all of our users. Unfortunately while we are the central IT department for the University, we are not the only area running Exchange. There are several smaller departments that run their own AD Forests / Exchange environments, but their reply address is the same as the one we use. As such their Outlook 2007 clients hit our autodiscover service and they arent very happy with that. Anyone know how to either turn it off on Outlook, or some method to make their clients happy? ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Autodiscover service and multiple exchange environments
Couple ways to solve this issue. 1) Manipulate DNS (horrible idea, cant believe I included it as an option) | This will only get you so far, but depending on how your name space is setup, they may be able to manipulate where those autodiscover queries are resolved to internally. 2) Custom Auto Discover sites (Such a better solution) | So in their Exchange 2007 environments they should setup custom autodiscover sites (like https://deptforest.uconn.edu/autodiscover/autodiscover.xml) and then set that to be the internal address on their client access servers. Following successful setup, Outlook should look there instead of to your central server. They can do this for the outside address as well, but the auto-setup feature will never work for them because the default address is built into the client (OL 2007 and EAS), but that is not really a huge deal. Doing #2 should be fairly easy new-autodiscovervirtualdirectory and then set the addresses with set-clientaccessserver. FYI, I have never done this, so if you try it and it works, let me know. (I am currently applying for an EDU job now that has a similar de-centralized campus Exchange). Thanks troy -Original Message- From: Boggis, Josh [mailto:josh.bog...@uconn.edu] Sent: Thursday, March 12, 2009 6:59 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments That is the case, however, outlook 2007 periodically hits autodiscover.uconn.edu on ���s own. From: John Bowles [mailto:john_bow...@yahoo.com] Sent: Thursday, March 12, 2009 9:52 AM To: MS-Exchange Admin Issues Subject: Re: Autodiscover service and multiple exchange environments Josh- Without knowing a whole lot about your environment. When setting up a client there is an option at the bottom that allows for manual setup on Outlook 2007. Is there a reason that cannot be done? Or make sure that users are putting in the correct domain information when logging on for the first time? It sounds to me (and I can be totally off here) that this is a user education problem. _ John Bowles From: Boggis, Josh josh.bog...@uconn.edu To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Thursday, March 12, 2009 9:34:03 AM Subject: Autodiscover service and multiple exchange environments We have recently deployed Exchange 2007 and setup the autodiscover service. Works great for all of our users. Unfortunately while we are the central IT department for the University, we are not the only area running Exchange. There are several smaller departments that run their own AD Forests / Exchange environments, but their reply address is the same as the one we use. As such their Outlook 2007 clients hit our autodiscover service and they are��t very happy with that. Anyone know how to either turn it off on Outlook, or some method to make their clients happy? ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Autodiscover service and multiple exchange environments
Will that involve doing any work on the client side? -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Thursday, March 12, 2009 10:30 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Couple ways to solve this issue. 1) Manipulate DNS (horrible idea, cant believe I included it as an option) | This will only get you so far, but depending on how your name space is setup, they may be able to manipulate where those autodiscover queries are resolved to internally. 2) Custom Auto Discover sites (Such a better solution) | So in their Exchange 2007 environments they should setup custom autodiscover sites (like https://deptforest.uconn.edu/autodiscover/autodiscover.xml) and then set that to be the internal address on their client access servers. Following successful setup, Outlook should look there instead of to your central server. They can do this for the outside address as well, but the auto-setup feature will never work for them because the default address is built into the client (OL 2007 and EAS), but that is not really a huge deal. Doing #2 should be fairly easy new-autodiscovervirtualdirectory and then set the addresses with set-clientaccessserver. FYI, I have never done this, so if you try it and it works, let me know. (I am currently applying for an EDU job now that has a similar de-centralized campus Exchange). Thanks troy -Original Message- From: Boggis, Josh [mailto:josh.bog...@uconn.edu] Sent: Thursday, March 12, 2009 6:59 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments That is the case, however, outlook 2007 periodically hits autodiscover.uconn.edu on �s own. From: John Bowles [mailto:john_bow...@yahoo.com] Sent: Thursday, March 12, 2009 9:52 AM To: MS-Exchange Admin Issues Subject: Re: Autodiscover service and multiple exchange environments Josh- Without knowing a whole lot about your environment. When setting up a client there is an option at the bottom that allows for manual setup on Outlook 2007. Is there a reason that cannot be done? Or make sure that users are putting in the correct domain information when logging on for the first time? It sounds to me (and I can be totally off here) that this is a user education problem. _ John Bowles From: Boggis, Josh josh.bog...@uconn.edu To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Thursday, March 12, 2009 9:34:03 AM Subject: Autodiscover service and multiple exchange environments We have recently deployed Exchange 2007 and setup the autodiscover service. Works great for all of our users. Unfortunately while we are the central IT department for the University, we are not the only area running Exchange. There are several smaller departments that run their own AD Forests / Exchange environments, but their reply address is the same as the one we use. As such their Outlook 2007 clients hit our autodiscover service and they are��t very happy with that. Anyone know how to either turn it off on Outlook, or some method to make their clients happy? ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. ** ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Autodiscover service and multiple exchange environments
Good Call, I really don���t know. I think that since autodiscover site information is stored as an SCP in AD for the client access box it would be ok, assuming Outlook i�t caching that URL and it looks to AD for the location. But maybe for OL 2007 to GET the new autodiscover addresses in the departmental forests, it has to be setup again (like new mail profile setup). A quick scan of my registry doesn���t show my autodiscover URL, so it ist a permanent entry. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Thursday, March 12, 2009 8:37 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Will that involve doing any work on the client side? -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Thursday, March 12, 2009 10:30 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Couple ways to solve this issue. 1) Manipulate DNS (horrible idea, cant believe I included it as an option) | This will only get you so far, but depending on how your name space is setup, they may be able to manipulate where those autodiscover queries are resolved to internally. 2) Custom Auto Discover sites (Such a better solution) | So in their Exchange 2007 environments they should setup custom autodiscover sites (like https://deptforest.uconn.edu/autodiscover/autodiscover.xml) and then set that to be the internal address on their client access servers. Following successful setup, Outlook should look there instead of to your central server. They can do this for the outside address as well, but the auto-setup feature will never work for them because the default address is built into the client (OL 2007 and EAS), but that is not really a huge deal. Doing #2 should be fairly easy new-autodiscovervirtualdirectory and then set the addresses with set-clientaccessserver. FYI, I have never done this, so if you try it and it works, let me know. (I am currently applying for an EDU job now that has a similar de-centralized campus Exchange). Thanks troy -Original Message- From: Boggis, Josh [mailto:josh.bog...@uconn.edu] Sent: Thursday, March 12, 2009 6:59 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments That is the case, however, outlook 2007 periodically hits autodiscover.uconn.edu on ���s own. From: John Bowles [mailto:john_bow...@yahoo.com] Sent: Thursday, March 12, 2009 9:52 AM To: MS-Exchange Admin Issues Subject: Re: Autodiscover service and multiple exchange environments Josh- Without knowing a whole lot about your environment. When setting up a client there is an option at the bottom that allows for manual setup on Outlook 2007. Is there a reason that cannot be done? Or make sure that users are putting in the correct domain information when logging on for the first time? It sounds to me (and I can be totally off here) that this is a user education problem. _ John Bowles From: Boggis, Josh josh.bog...@uconn.edu To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Thursday, March 12, 2009 9:34:03 AM Subject: Autodiscover service and multiple exchange environments We have recently deployed Exchange 2007 and setup the autodiscover service. Works great for all of our users. Unfortunately while we are the central IT department for the University, we are not the only area running Exchange. There are several smaller departments that run their own AD Forests / Exchange environments, but their reply address is the same as the one we use. As such their Outlook 2007 clients hit our autodiscover service and they are��t very happy with that. Anyone know how to either turn it off on Outlook, or some method to make their clients happy? ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ** Note: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by replying to the message and deleting it from your computer
RE: Autodiscover service and multiple exchange environments
If the network is segmented, might it be easier to control who's hitting that CAS server by blocking the networks in the other domains/forests in the CAS server's firewall? -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Thursday, March 12, 2009 10:52 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Good Call, I really don�t know. I think that since autodiscover site information is stored as an SCP in AD for the client access box it would be ok, assuming Outlook i���t caching that URL and it looks to AD for the location. But maybe for OL 2007 to GET the new autodiscover addresses in the departmental forests, it has to be setup again (like new mail profile setup). A quick scan of my registry does��t show my autodiscover URL, so it i�t a permanent entry. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Thursday, March 12, 2009 8:37 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Will that involve doing any work on the client side? -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Thursday, March 12, 2009 10:30 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Couple ways to solve this issue. 1) Manipulate DNS (horrible idea, cant believe I included it as an option) | This will only get you so far, but depending on how your name space is setup, they may be able to manipulate where those autodiscover queries are resolved to internally. 2) Custom Auto Discover sites (Such a better solution) | So in their Exchange 2007 environments they should setup custom autodiscover sites (like https://deptforest.uconn.edu/autodiscover/autodiscover.xml) and then set that to be the internal address on their client access servers. Following successful setup, Outlook should look there instead of to your central server. They can do this for the outside address as well, but the auto-setup feature will never work for them because the default address is built into the client (OL 2007 and EAS), but that is not really a huge deal. Doing #2 should be fairly easy new-autodiscovervirtualdirectory and then set the addresses with set-clientaccessserver. FYI, I have never done this, so if you try it and it works, let me know. (I am currently applying for an EDU job now that has a similar de-centralized campus Exchange). Thanks troy -Original Message- From: Boggis, Josh [mailto:josh.bog...@uconn.edu] Sent: Thursday, March 12, 2009 6:59 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments That is the case, however, outlook 2007 periodically hits autodiscover.uconn.edu on �s own. From: John Bowles [mailto:john_bow...@yahoo.com] Sent: Thursday, March 12, 2009 9:52 AM To: MS-Exchange Admin Issues Subject: Re: Autodiscover service and multiple exchange environments Josh- Without knowing a whole lot about your environment. When setting up a client there is an option at the bottom that allows for manual setup on Outlook 2007. Is there a reason that cannot be done? Or make sure that users are putting in the correct domain information when logging on for the first time? It sounds to me (and I can be totally off here) that this is a user education problem. _ John Bowles From: Boggis, Josh josh.bog...@uconn.edu To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Thursday, March 12, 2009 9:34:03 AM Subject: Autodiscover service and multiple exchange environments We have recently deployed Exchange 2007 and setup the autodiscover service. Works great for all of our users. Unfortunately while we are the central IT department for the University, we are not the only area running Exchange. There are several smaller departments that run their own AD Forests / Exchange environments, but their reply address is the same as the one we use. As such their Outlook 2007 clients hit our autodiscover service and they are��t very happy with that. Anyone know how
Re: Autodiscover service and multiple exchange environments
Rob you beat me to it... I was going to ask the question of why can't the networks be segmented off so they can't see each other? Is that a possibility? _ John Bowles - Original Message From: Campbell, Rob rob_campb...@centraltechnology.net To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Thursday, March 12, 2009 11:55:05 AM Subject: RE: Autodiscover service and multiple exchange environments If the network is segmented, might it be easier to control who's hitting that CAS server by blocking the networks in the other domains/forests in the CAS server's firewall? -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Thursday, March 12, 2009 10:52 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Good Call, I really donÿÿ½ÿÿ½ÿÿ½t know. I think that since autodiscover site information is stored as an SCP in AD for the client access box it would be ok, assuming Outlook iÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½t caching that URL and it looks to AD for the location. But maybe for OL 2007 to GET the new autodiscover addresses in the departmental forests, it has to be setup again (like new mail profile setup). A quick scan of my registry doesÿÿ¿ÿÿ¿ÿÿ¿½t show my autodiscover URL, so it iÿÿ¿ÿÿ¿ÿÿ¿ÿÿ¿½t a permanent entry.. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Thursday, March 12, 2009 8:37 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Will that involve doing any work on the client side? -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Thursday, March 12, 2009 10:30 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Couple ways to solve this issue. 1) Manipulate DNS (horrible idea, cant believe I included it as an option) | This will only get you so far, but depending on how your name space is setup, they may be able to manipulate where those autodiscover queries are resolved to internally. 2) Custom Auto Discover sites (Such a better solution) | So in their Exchange 2007 environments they should setup custom autodiscover sites (like https://deptforest.uconn.edu/autodiscover/autodiscover.xml) and then set that to be the internal address on their client access servers. Following successful setup, Outlook should look there instead of to your central server. They can do this for the outside address as well, but the auto-setup feature will never work for them because the default address is built into the client (OL 2007 and EAS), but that is not really a huge deal. Doing #2 should be fairly easy new-autodiscovervirtualdirectory and then set the addresses with set-clientaccessserver. FYI, I have never done this, so if you try it and it works, let me know. (I am currently applying for an EDU job now that has a similar de-centralized campus Exchange). Thanks troy -Original Message- From: Boggis, Josh [mailto:josh.bog...@uconn.edu] Sent: Thursday, March 12, 2009 6:59 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments That is the case, however, outlook 2007 periodically hits autodiscover.uconn.edu on ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½s own. From: John Bowles [mailto:john_bow...@yahoo.com] Sent: Thursday, March 12, 2009 9:52 AM To: MS-Exchange Admin Issues Subject: Re: Autodiscover service and multiple exchange environments Josh- Without knowing a whole lot about your environment. When setting up a client there is an option at the bottom that allows for manual setup on Outlook 2007. Is there a reason that cannot be done? Or make sure that users are putting in the correct domain information when logging on for the first time? It sounds to me (and I can be totally off here) that this is a user education problem. _ John Bowles From: Boggis, Josh josh.bog...@uconn.edu To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Thursday, March 12, 2009 9:34:03 AM Subject: Autodiscover service and multiple exchange environments We have recently deployed Exchange 2007 and setup the autodiscover service. Works great for all of our users. Unfortunately while we are the central IT department for the University, we are not the only area running Exchange. There are several smaller departments that run their own AD Forests / Exchange environments
RE: Autodiscover service and multiple exchange environments
That would seem to imply simply not routing between those networks. I suspect in a campus network environment that's not going to be good solution. -Original Message- From: John Bowles [mailto:john_bow...@yahoo.com] Sent: Thursday, March 12, 2009 10:58 AM To: MS-Exchange Admin Issues Subject: Re: Autodiscover service and multiple exchange environments Rob you beat me to it... I was going to ask the question of why can't the networks be segmented off so they can't see each other? Is that a possibility? _ John Bowles - Original Message From: Campbell, Rob rob_campb...@centraltechnology.net To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Thursday, March 12, 2009 11:55:05 AM Subject: RE: Autodiscover service and multiple exchange environments If the network is segmented, might it be easier to control who's hitting that CAS server by blocking the networks in the other domains/forests in the CAS server's firewall? -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Thursday, March 12, 2009 10:52 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Good Call, I really donÿÿ½ÿÿ½ÿÿ½t know. I think that since autodiscover site information is stored as an SCP in AD for the client access box it would be ok, assuming Outlook iÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½t caching that URL and it looks to AD for the location. But maybe for OL 2007 to GET the new autodiscover addresses in the departmental forests, it has to be setup again (like new mail profile setup). A quick scan of my registry doesÿÿ¿ÿÿ¿ÿÿ¿½t show my autodiscover URL, so it iÿÿ¿ÿÿ¿ÿÿ¿ÿÿ¿½t a permanent entry.. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Thursday, March 12, 2009 8:37 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Will that involve doing any work on the client side? -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Thursday, March 12, 2009 10:30 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Couple ways to solve this issue. 1) Manipulate DNS (horrible idea, cant believe I included it as an option) | This will only get you so far, but depending on how your name space is setup, they may be able to manipulate where those autodiscover queries are resolved to internally. 2) Custom Auto Discover sites (Such a better solution) | So in their Exchange 2007 environments they should setup custom autodiscover sites (like https://deptforest.uconn.edu/autodiscover/autodiscover.xml) and then set that to be the internal address on their client access servers. Following successful setup, Outlook should look there instead of to your central server. They can do this for the outside address as well, but the auto-setup feature will never work for them because the default address is built into the client (OL 2007 and EAS), but that is not really a huge deal. Doing #2 should be fairly easy new-autodiscovervirtualdirectory and then set the addresses with set-clientaccessserver. FYI, I have never done this, so if you try it and it works, let me know. (I am currently applying for an EDU job now that has a similar de-centralized campus Exchange). Thanks troy -Original Message- From: Boggis, Josh [mailto:josh.bog...@uconn.edu] Sent: Thursday, March 12, 2009 6:59 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments That is the case, however, outlook 2007 periodically hits autodiscover.uconn.edu on ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½s own. From: John Bowles [mailto:john_bow...@yahoo.com] Sent: Thursday, March 12, 2009 9:52 AM To: MS-Exchange Admin Issues Subject: Re: Autodiscover service and multiple exchange environments Josh- Without knowing a whole lot about your environment. When setting up a client there is an option at the bottom that allows for manual setup on Outlook 2007. Is there a reason that cannot be done? Or make sure that users are putting in the correct domain information when logging on for the first time? It sounds to me (and I can be totally off here) that this is a user education problem. _ John Bowles From: Boggis, Josh josh.bog...@uconn.edu To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Thursday, March 12, 2009 9:34:03 AM Subject: Autodiscover service
RE: Autodiscover service and multiple exchange environments
I guess from the central computing perspective, shutting down the central CAS to the offending segments is the easiest route. And the idea of creating custom autodiscover sites would apply to the departmental forests, not central computing (who probably doesn't have privileges on those other forests to create those sites and server changes) So as long as central computing doesn't have users in those offending segments, that is path of least resistance. -troy -Original Message- From: John Bowles [mailto:john_bow...@yahoo.com] Sent: Thursday, March 12, 2009 8:58 AM To: MS-Exchange Admin Issues Subject: Re: Autodiscover service and multiple exchange environments Rob you beat me to it... I was going to ask the question of why can't the networks be segmented off so they can't see each other? Is that a possibility? _ John Bowles - Original Message From: Campbell, Rob rob_campb...@centraltechnology.net To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Thursday, March 12, 2009 11:55:05 AM Subject: RE: Autodiscover service and multiple exchange environments If the network is segmented, might it be easier to control who's hitting that CAS server by blocking the networks in the other domains/forests in the CAS server's firewall? -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Thursday, March 12, 2009 10:52 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Good Call, I really donÿÿ½ÿÿ½ÿÿ½t know. I think that since autodiscover site information is stored as an SCP in AD for the client access box it would be ok, assuming Outlook iÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½t caching that URL and it looks to AD for the location. But maybe for OL 2007 to GET the new autodiscover addresses in the departmental forests, it has to be setup again (like new mail profile setup). A quick scan of my registry doesÿÿ¿ÿÿ¿ÿÿ¿½t show my autodiscover URL, so it iÿÿ¿ÿÿ¿ÿÿ¿ÿÿ¿½t a permanent entry.. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Thursday, March 12, 2009 8:37 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Will that involve doing any work on the client side? -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Thursday, March 12, 2009 10:30 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Couple ways to solve this issue. 1) Manipulate DNS (horrible idea, cant believe I included it as an option) | This will only get you so far, but depending on how your name space is setup, they may be able to manipulate where those autodiscover queries are resolved to internally. 2) Custom Auto Discover sites (Such a better solution) | So in their Exchange 2007 environments they should setup custom autodiscover sites (like https://deptforest.uconn.edu/autodiscover/autodiscover.xml) and then set that to be the internal address on their client access servers. Following successful setup, Outlook should look there instead of to your central server. They can do this for the outside address as well, but the auto-setup feature will never work for them because the default address is built into the client (OL 2007 and EAS), but that is not really a huge deal. Doing #2 should be fairly easy new-autodiscovervirtualdirectory and then set the addresses with set-clientaccessserver. FYI, I have never done this, so if you try it and it works, let me know. (I am currently applying for an EDU job now that has a similar de-centralized campus Exchange). Thanks troy -Original Message- From: Boggis, Josh [mailto:josh.bog...@uconn.edu] Sent: Thursday, March 12, 2009 6:59 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments That is the case, however, outlook 2007 periodically hits autodiscover.uconn.edu on ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½s own. From: John Bowles [mailto:john_bow...@yahoo.com] Sent: Thursday, March 12, 2009 9:52 AM To: MS-Exchange Admin Issues Subject: Re: Autodiscover service and multiple exchange environments Josh- Without knowing a whole lot about your environment. When setting up a client there is an option at the bottom that allows for manual setup on Outlook 2007. Is there a reason that cannot be done? Or make sure that users are putting in the correct domain information when logging on for the first time? It sounds to me (and I
Re: Autodiscover service and multiple exchange environments
I guess I should of been more descriptive with what I was trying to say... What I was trying to get across was..is there a way to prevent Auto-discovery from going off-net? And just staying within the confines of that physical network for grins say Engineering Department? And not dipping over into Central's physical network? _ John Bowles - Original Message From: Campbell, Rob rob_campb...@centraltechnology.net To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Thursday, March 12, 2009 12:03:11 PM Subject: RE: Autodiscover service and multiple exchange environments That would seem to imply simply not routing between those networks. I suspect in a campus network environment that's not going to be good solution. -Original Message- From: John Bowles [mailto:john_bow...@yahoo.com] Sent: Thursday, March 12, 2009 10:58 AM To: MS-Exchange Admin Issues Subject: Re: Autodiscover service and multiple exchange environments Rob you beat me to it... I was going to ask the question of why can't the networks be segmented off so they can't see each other? Is that a possibility? _ John Bowles - Original Message From: Campbell, Rob rob_campb...@centraltechnology.net To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Thursday, March 12, 2009 11:55:05 AM Subject: RE: Autodiscover service and multiple exchange environments If the network is segmented, might it be easier to control who's hitting that CAS server by blocking the networks in the other domains/forests in the CAS server's firewall? -Original Message- From: Troy Meyer [mailto:troy.me...@monacocoach.com] Sent: Thursday, March 12, 2009 10:52 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Good Call, I really donÿÿ½ÿÿ½ÿÿ½t know. I think that since autodiscover site information is stored as an SCP in AD for the client access box it would be ok, assuming Outlook iÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½t caching that URL and it looks to AD for the location. But maybe for OL 2007 to GET the new autodiscover addresses in the departmental forests, it has to be setup again (like new mail profile setup). A quick scan of my registry doesÿÿ¿ÿÿ¿ÿÿ¿½t show my autodiscover URL, so it iÿÿ¿ÿÿ¿ÿÿ¿ÿÿ¿½t a permanent entry.. -troy -Original Message- From: Campbell, Rob [mailto:rob_campb...@centraltechnology.net] Sent: Thursday, March 12, 2009 8:37 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Will that involve doing any work on the client side? -Original Message- From: Troy Meyer [mailto:troy..me...@monacocoach.com] Sent: Thursday, March 12, 2009 10:30 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments Couple ways to solve this issue. 1) Manipulate DNS (horrible idea, cant believe I included it as an option) | This will only get you so far, but depending on how your name space is setup, they may be able to manipulate where those autodiscover queries are resolved to internally. 2) Custom Auto Discover sites (Such a better solution) | So in their Exchange 2007 environments they should setup custom autodiscover sites (like https://deptforest.uconn.edu/autodiscover/autodiscover.xml) and then set that to be the internal address on their client access servers. Following successful setup, Outlook should look there instead of to your central server. They can do this for the outside address as well, but the auto-setup feature will never work for them because the default address is built into the client (OL 2007 and EAS), but that is not really a huge deal. Doing #2 should be fairly easy new-autodiscovervirtualdirectory and then set the addresses with set-clientaccessserver. FYI, I have never done this, so if you try it and it works, let me know. (I am currently applying for an EDU job now that has a similar de-centralized campus Exchange). Thanks troy -Original Message- From: Boggis, Josh [mailto:josh.bog...@uconn.edu] Sent: Thursday, March 12, 2009 6:59 AM To: MS-Exchange Admin Issues Subject: RE: Autodiscover service and multiple exchange environments That is the case, however, outlook 2007 periodically hits autodiscover.uconn.edu on ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½ÿÿ½s own. From: John Bowles [mailto:john_bow...@yahoo.com] Sent: Thursday, March 12, 2009 9:52 AM To: MS-Exchange Admin Issues Subject: Re: Autodiscover service and multiple exchange environments Josh- Without knowing
Re: Autodiscover service and multiple exchange environments
You may want to try your question over at windows-hied (apologies if you already have...I left that list when I changed jobs). There are some large shops like UT (Texas) that may have needed to address this. --James On 3/12/09, Boggis, Josh josh.bog...@uconn.edu wrote: We have recently deployed Exchange 2007 and setup the autodiscover service. Works great for all of our users. Unfortunately while we are the central IT department for the University, we are not the only area running Exchange. There are several smaller departments that run their own AD Forests / Exchange environments, but their reply address is the same as the one we use. As such their Outlook 2007 clients hit our autodiscover service and they aren't very happy with that. Anyone know how to either turn it off on Outlook, or some method to make their clients happy? ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ -- Sent from my mobile device ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Autodiscover service and multiple exchange environments
Thanks. I also should have given the information that the other department is running Exchange 2003, not 2007 like we are. So we have no place to point autodiscover for their users to. -Original Message- From: James Wells [mailto:jam...@gmail.com] Sent: Thursday, March 12, 2009 12:27 PM To: MS-Exchange Admin Issues Subject: Re: Autodiscover service and multiple exchange environments You may want to try your question over at windows-hied (apologies if you already have...I left that list when I changed jobs). There are some large shops like UT (Texas) that may have needed to address this. --James On 3/12/09, Boggis, Josh josh.bog...@uconn.edu wrote: We have recently deployed Exchange 2007 and setup the autodiscover service. Works great for all of our users. Unfortunately while we are the central IT department for the University, we are not the only area running Exchange. There are several smaller departments that run their own AD Forests / Exchange environments, but their reply address is the same as the one we use. As such their Outlook 2007 clients hit our autodiscover service and they aren't very happy with that. Anyone know how to either turn it off on Outlook, or some method to make their clients happy? ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ -- Sent from my mobile device ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Autodiscover service and multiple exchange environments
In that case, it sounds like one or both Exchange orgs need to customize the Office/Outlook installation for some automatic profile creation... --James On 3/12/09, Boggis, Josh josh.bog...@uconn.edu wrote: Thanks. I also should have given the information that the other department is running Exchange 2003, not 2007 like we are. So we have no place to point autodiscover for their users to. -Original Message- From: James Wells [mailto:jam...@gmail.com] Sent: Thursday, March 12, 2009 12:27 PM To: MS-Exchange Admin Issues Subject: Re: Autodiscover service and multiple exchange environments You may want to try your question over at windows-hied (apologies if you already have...I left that list when I changed jobs). There are some large shops like UT (Texas) that may have needed to address this. --James On 3/12/09, Boggis, Josh josh.bog...@uconn.edu wrote: We have recently deployed Exchange 2007 and setup the autodiscover service. Works great for all of our users. Unfortunately while we are the central IT department for the University, we are not the only area running Exchange. There are several smaller departments that run their own AD Forests / Exchange environments, but their reply address is the same as the one we use. As such their Outlook 2007 clients hit our autodiscover service and they aren't very happy with that. Anyone know how to either turn it off on Outlook, or some method to make their clients happy? ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ -- Sent from my mobile device ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ -- Sent from my mobile device ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~