RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
Veeam requires that the Exchange server is virtual. We use Veeam for all our VMs and then do another layer of Symantec Back-Up Exec for our Exchange server. If I had it my way, it'd be Veeam all the time...they have such a great product and a large plethora of resources online to help you out. They also do regional workshops to better broaden or deepen (dependent upon subject matter) knowledge. From: Tom Miller [mailto:tominyorkt...@gmail.com] Sent: Friday, April 12, 2013 7:51 AM To: MS-Exchange Admin Issues Subject: Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I was eventually contacted by Symantec - I had an open ticket - and was told that backups won't work with Exchange 2010 SP3 and the update for supporting it won't be out until May, but more like June. Our Symantec rep said we could try Netbackup as an option, as that support Exchange 2010 SP3. Naturally it's more expensive. I'm also looking at Veeam. On Tue, Apr 2, 2013 at 1:20 PM, Chyka, Robert mailto:bch...@medaille.edu>> wrote: I am interested also please. Thanks. [cid:image001.png@01CE3758.016689F0] From: Tom Miller [mailto:tominyorkt...@gmail.com<mailto:tominyorkt...@gmail.com>] Sent: Tuesday, April 02, 2013 12:56 PM To: MS-Exchange Admin Issues Subject: Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response That would be appreciated, thanks. On Tue, Apr 2, 2013 at 10:39 AM, Steve Ens mailto:stevey...@gmail.com>> wrote: Symantec gave me a couple of scripts to use a while back to "fix" this issue. If you're interested I can see if I can pull them up. On Tue, Apr 2, 2013 at 4:33 AM, Tom Miller mailto:tominyorkt...@gmail.com>> wrote: Thanks for the comments and it's good to know it's not just my environment at least. The backups never fail on my small databases and public folders, just the large databases. When I check on the backups, I see the backup rate getting slower as time goes by and I suppose it times out. I use backup to disk, copy to tape method. Anyone have any suggestions for a product that works? Tom On Mon, Apr 1, 2013 at 10:21 PM, Steve Ens mailto:stevey...@gmail.com>> wrote: My suggestion is to start tweeting to the backup exec accountthat usually wakes up their tier two or three support. Sent from my FriPad On 2013-04-01, at 9:04 PM, "Chyka, Robert" mailto:bch...@medaille.edu>> wrote: I am using the same setup with you and encountering the same issues. I get a successful, clean, no error backup about once every 6 backups or so. I am very frustrated also. I may consider changing software packages if this doesn't get fixed soon. I really don't think this is a Microsoft issue as my exchange environment is very stable. From: Tom Miller [mailto:tominyorkt...@gmail.com<mailto:tominyorkt...@gmail.com>] Sent: Monday, April 01, 2013 9:30 PM To: MS-Exchange Admin Issues Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I've been having issues with Backup Exec backing up my Exchange 2010 SP3 environment. I've had the same issues since we migrated to Exchange 2010 and that was on SP2. Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on Exchange DAGs here. This is a VMware environment. Exchange is on Windows 2008 R2 servers. My environment is simple: two CAS servers, two DAG servers. I opened a support request with Symantec about the issue. The response I received is: I would like to inform you that exchange 2010 SP3 is not yet supported by the latest version of BE at the moment. By not supported I mean that BE has not been tested with Exchange 2010 SP3 officialy. Support for the same may be expected in upcoming releases. About the VSS writers, BE calls them during the backup to take a snapshot of the databases and logs. But due to some reason the writers fail again and again and cause the backup job to fail inturn. In this case, I would suggest you to contact Microsoft Support to fix the VSS writer issue. Once fixed, you can continue taking backups successfully. Just make sure that the Advanced Open File Option is not selected in the backup as it is not recommended for exchange. Well...that sucks. I didn't know about the advanced open file. so I'll disable that and give it another try. So, what are you folks using for backup? The vss writers are always stable, at least when I check. Tom --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.
RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
Is this problem only with BackupExec 2013? I haven't seen any issues backing up E2010 SP3 with BE 2012. From: Tom Miller [mailto:tominyorkt...@gmail.com] Sent: Friday, April 12, 2013 8:51 AM To: MS-Exchange Admin Issues Subject: Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I was eventually contacted by Symantec - I had an open ticket - and was told that backups won't work with Exchange 2010 SP3 and the update for supporting it won't be out until May, but more like June. Our Symantec rep said we could try Netbackup as an option, as that support Exchange 2010 SP3. Naturally it's more expensive. I'm also looking at Veeam. On Tue, Apr 2, 2013 at 1:20 PM, Chyka, Robert mailto:bch...@medaille.edu>> wrote: I am interested also please. Thanks. [cid:3366368584_1217441] From: Tom Miller [mailto:tominyorkt...@gmail.com<mailto:tominyorkt...@gmail.com>] Sent: Tuesday, April 02, 2013 12:56 PM To: MS-Exchange Admin Issues Subject: Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response That would be appreciated, thanks. On Tue, Apr 2, 2013 at 10:39 AM, Steve Ens mailto:stevey...@gmail.com>> wrote: Symantec gave me a couple of scripts to use a while back to "fix" this issue. If you're interested I can see if I can pull them up. On Tue, Apr 2, 2013 at 4:33 AM, Tom Miller mailto:tominyorkt...@gmail.com>> wrote: Thanks for the comments and it's good to know it's not just my environment at least. The backups never fail on my small databases and public folders, just the large databases. When I check on the backups, I see the backup rate getting slower as time goes by and I suppose it times out. I use backup to disk, copy to tape method. Anyone have any suggestions for a product that works? Tom On Mon, Apr 1, 2013 at 10:21 PM, Steve Ens mailto:stevey...@gmail.com>> wrote: My suggestion is to start tweeting to the backup exec accountthat usually wakes up their tier two or three support. Sent from my FriPad On 2013-04-01, at 9:04 PM, "Chyka, Robert" mailto:bch...@medaille.edu>> wrote: I am using the same setup with you and encountering the same issues. I get a successful, clean, no error backup about once every 6 backups or so. I am very frustrated also. I may consider changing software packages if this doesn't get fixed soon. I really don't think this is a Microsoft issue as my exchange environment is very stable. From: Tom Miller [mailto:tominyorkt...@gmail.com<mailto:tominyorkt...@gmail.com>] Sent: Monday, April 01, 2013 9:30 PM To: MS-Exchange Admin Issues Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I've been having issues with Backup Exec backing up my Exchange 2010 SP3 environment. I've had the same issues since we migrated to Exchange 2010 and that was on SP2. Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on Exchange DAGs here. This is a VMware environment. Exchange is on Windows 2008 R2 servers. My environment is simple: two CAS servers, two DAG servers. I opened a support request with Symantec about the issue. The response I received is: I would like to inform you that exchange 2010 SP3 is not yet supported by the latest version of BE at the moment. By not supported I mean that BE has not been tested with Exchange 2010 SP3 officialy. Support for the same may be expected in upcoming releases. About the VSS writers, BE calls them during the backup to take a snapshot of the databases and logs. But due to some reason the writers fail again and again and cause the backup job to fail inturn. In this case, I would suggest you to contact Microsoft Support to fix the VSS writer issue. Once fixed, you can continue taking backups successfully. Just make sure that the Advanced Open File Option is not selected in the backup as it is not recommended for exchange. Well...that sucks. I didn't know about the advanced open file. so I'll disable that and give it another try. So, what are you folks using for backup? The vss writers are always stable, at least when I check. Tom --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist
Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
I was eventually contacted by Symantec - I had an open ticket - and was told that backups won't work with Exchange 2010 SP3 and the update for supporting it won't be out until May, but more like June. Our Symantec rep said we could try Netbackup as an option, as that support Exchange 2010 SP3. Naturally it's more expensive. I'm also looking at Veeam. On Tue, Apr 2, 2013 at 1:20 PM, Chyka, Robert wrote: > I am interested also please. > > ** ** > > Thanks. > > ** ** > > [image: cid:3366368584_1217441] > > ** ** > > *From:* Tom Miller [mailto:tominyorkt...@gmail.com] > *Sent:* Tuesday, April 02, 2013 12:56 PM > *To:* MS-Exchange Admin Issues > *Subject:* Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's > response > > ** ** > > That would be appreciated, thanks. > > ** ** > > On Tue, Apr 2, 2013 at 10:39 AM, Steve Ens wrote:*** > * > > Symantec gave me a couple of scripts to use a while back to "fix" this > issue. If you're interested I can see if I can pull them up. > > ** ** > > On Tue, Apr 2, 2013 at 4:33 AM, Tom Miller > wrote: > > Thanks for the comments and it's good to know it's not just my environment > at least. The backups never fail on my small databases and public folders, > just the large databases. When I check on the backups, I see the backup > rate getting slower as time goes by and I suppose it times out. I use > backup to disk, copy to tape method. > > > > Anyone have any suggestions for a product that works? ** ** > > > > Tom > > ** ** > > On Mon, Apr 1, 2013 at 10:21 PM, Steve Ens wrote:*** > * > > My suggestion is to start tweeting to the backup exec accountthat > usually wakes up their tier two or three support. > > Sent from my FriPad > > > On 2013-04-01, at 9:04 PM, "Chyka, Robert" wrote:*** > * > > I am using the same setup with you and encountering the same issues. I > get a successful, clean, no error backup about once every 6 backups or so. > I am very frustrated also. I may consider changing software packages if > this doesn’t get fixed soon. I really don’t think this is a Microsoft > issue as my exchange environment is very stable. > > > > > > > > *From:* Tom Miller [mailto:tominyorkt...@gmail.com] > *Sent:* Monday, April 01, 2013 9:30 PM > *To:* MS-Exchange Admin Issues > *Subject:* Backup Exec 2013 and Exchange 2013 issues - Symantec's response > > > > > I've been having issues with Backup Exec backing up my Exchange 2010 SP3 > environment. I've had the same issues since we migrated to Exchange 2010 > and that was on SP2. > > > > Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on > Exchange DAGs here. This is a VMware environment. Exchange is on Windows > 2008 R2 servers. My environment is simple: two CAS servers, two DAG > servers. > > > > I opened a support request with Symantec about the issue. The response I > received is: > > * * > > * I would like to inform you that exchange 2010 SP3 is not yet supported > by the latest version of BE at the moment.** > > By not supported I mean that BE has not been tested with Exchange 2010 SP3 > officialy. Support for the same may be expected in upcoming releases. > > About the VSS writers, BE calls them during the backup to take a snapshot > of the databases and logs. But due to some reason the writers fail again > and again and cause the backup job to fail inturn. > > In this case, I would suggest you to contact Microsoft Support to fix the > VSS writer issue. Once fixed, you can continue taking backups successfully. > Just make sure that the Advanced Open File Option is not selected in the > backup as it is not recommended for exchange.* > > Well...that sucks. I didn't know about the advanced open file. so I'll > disable that and give it another try. So, what are you folks using for > backup? The vss writers are always stable, at least when I check. > > > > Tom > > > > > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist > > --- > To manage subscriptions click here:
Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
Yep. On Tue, Apr 2, 2013 at 2:19 PM, Maglinger, Paul wrote: > Just to be clear, you ran this on the mailbox servers? > > ** ** > > *From:* Steve Ens [mailto:stevey...@gmail.com] > *Sent:* Tuesday, April 02, 2013 2:11 PM > > *To:* MS-Exchange Admin Issues > *Subject:* Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's > response > > ** ** > > rem FILENAME: FIXVSS08.BAT > > ** ** > > rem > > > > net stop "System Event Notification Service" > > > > net stop "Background Intelligent Transfer Service" > > > > net stop "COM+ Event System" > > > > net stop "Microsoft Software Shadow Copy Provider" > > > > net stop "Volume Shadow Copy" > > > > cd /d %windir%\system32 > > > > net stop vss > > > > net stop swprv > > > > regsvr32 /s ATL.DLL > > > > regsvr32 /s comsvcs.DLL > > > > regsvr32 /s credui.DLL > > > > regsvr32 /s CRYPTNET.DLL > > > > regsvr32 /s CRYPTUI.DLL > > > > regsvr32 /s dhcpqec.DLL > > > > regsvr32 /s dssenh.DLL > > > > regsvr32 /s eapqec.DLL > > > > regsvr32 /s esscli.DLL > > > > regsvr32 /s FastProx.DLL > > > > regsvr32 /s FirewallAPI.DLL > > > > regsvr32 /s kmsvc.DLL > > > > regsvr32 /s lsmproxy.DLL > > > > regsvr32 /s MSCTF.DLL > > > > regsvr32 /s msi.DLL > > > > regsvr32 /s msxml3.DLL > > > > regsvr32 /s ncprov.DLL > > > > regsvr32 /s ole32.DLL > > > > regsvr32 /s OLEACC.DLL > > > > regsvr32 /s OLEAUT32.DLL > > > > regsvr32 /s PROPSYS.DLL > > > > regsvr32 /s QAgent.DLL > > > > regsvr32 /s qagentrt.DLL > > > > regsvr32 /s QUtil.DLL > > > > regsvr32 /s raschap.DLL > > > > regsvr32 /s RASQEC.DLL > > > > regsvr32 /s rastls.DLL > > > > regsvr32 /s repdrvfs.DLL > > > > regsvr32 /s RPCRT4.DLL > > > > regsvr32 /s rsaenh.DLL > > > > regsvr32 /s SHELL32.DLL > > > > regsvr32 /s shsvcs.DLL > > > > regsvr32 /s /i swprv.DLL > > > > regsvr32 /s tschannel.DLL > > > > regsvr32 /s USERENV.DLL > > > > regsvr32 /s vss_ps.DLL > > > > regsvr32 /s wbemcons.DLL > > > > regsvr32 /s wbemcore.DLL > > > > regsvr32 /s wbemess.DLL > > > > regsvr32 /s wbemsvc.DLL > > > > regsvr32 /s WINHTTP.DLL > > > > regsvr32 /s WINTRUST.DLL > > > > regsvr32 /s wmiprvsd.DLL > > > > regsvr32 /s wmisvc.DLL > > > > regsvr32 /s wmiutils.DLL > > > > regsvr32 /s wuaueng.DLL > > > > sfc /SCANFILE=%windir%\system32\catsrv.DLL > > > > sfc /SCANFILE=%windir%\system32\catsrvut.DLL > > > > sfc /SCANFILE=%windir%\system32\CLBCatQ.DLL > > > > net start "COM+ Event System" > > ** ** > > ** ** > > On Tue, Apr 2, 2013 at 12:20 PM, Chyka, Robert > wrote: > > I am interested also please. > > > > Thanks. > > > > [image: cid:3366368584_1217441] > > > > *From:* Tom Miller [mailto:tominyorkt...@gmail.com] > *Sent:* Tuesday, April 02, 2013 12:56 PM > *To:* MS-Exchange Admin Issues > > > *Subject:* Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's > response > > > > That would be appreciated, thanks. > > > > On Tue, Apr 2, 2013 at 10:39 AM, Steve Ens wrote:*** > * > > Symantec gave me a couple of scripts to use a while back to "fix" this > issue. If you're interested I can see if I can pull them up. > > > > On Tue, Apr 2, 2013 at 4:33 AM, Tom Miller > wrote: > > Thanks for the comments and it's good to know it's not just my environment > at least. The backups never fail on my small databases and public folders, > just the large databases. When I check on the backups, I see the backup > rate getting slo
RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
Just to be clear, you ran this on the mailbox servers? From: Steve Ens [mailto:stevey...@gmail.com] Sent: Tuesday, April 02, 2013 2:11 PM To: MS-Exchange Admin Issues Subject: Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response rem FILENAME: FIXVSS08.BAT rem net stop "System Event Notification Service" net stop "Background Intelligent Transfer Service" net stop "COM+ Event System" net stop "Microsoft Software Shadow Copy Provider" net stop "Volume Shadow Copy" cd /d %windir%\system32 net stop vss net stop swprv regsvr32 /s ATL.DLL regsvr32 /s comsvcs.DLL regsvr32 /s credui.DLL regsvr32 /s CRYPTNET.DLL regsvr32 /s CRYPTUI.DLL regsvr32 /s dhcpqec.DLL regsvr32 /s dssenh.DLL regsvr32 /s eapqec.DLL regsvr32 /s esscli.DLL regsvr32 /s FastProx.DLL regsvr32 /s FirewallAPI.DLL regsvr32 /s kmsvc.DLL regsvr32 /s lsmproxy.DLL regsvr32 /s MSCTF.DLL regsvr32 /s msi.DLL regsvr32 /s msxml3.DLL regsvr32 /s ncprov.DLL regsvr32 /s ole32.DLL regsvr32 /s OLEACC.DLL regsvr32 /s OLEAUT32.DLL regsvr32 /s PROPSYS.DLL regsvr32 /s QAgent.DLL regsvr32 /s qagentrt.DLL regsvr32 /s QUtil.DLL regsvr32 /s raschap.DLL regsvr32 /s RASQEC.DLL regsvr32 /s rastls.DLL regsvr32 /s repdrvfs.DLL regsvr32 /s RPCRT4.DLL regsvr32 /s rsaenh.DLL regsvr32 /s SHELL32.DLL regsvr32 /s shsvcs.DLL regsvr32 /s /i swprv.DLL regsvr32 /s tschannel.DLL regsvr32 /s USERENV.DLL regsvr32 /s vss_ps.DLL regsvr32 /s wbemcons.DLL regsvr32 /s wbemcore.DLL regsvr32 /s wbemess.DLL regsvr32 /s wbemsvc.DLL regsvr32 /s WINHTTP.DLL regsvr32 /s WINTRUST.DLL regsvr32 /s wmiprvsd.DLL regsvr32 /s wmisvc.DLL regsvr32 /s wmiutils.DLL regsvr32 /s wuaueng.DLL sfc /SCANFILE=%windir%\system32\catsrv.DLL sfc /SCANFILE=%windir%\system32\catsrvut.DLL sfc /SCANFILE=%windir%\system32\CLBCatQ.DLL net start "COM+ Event System" On Tue, Apr 2, 2013 at 12:20 PM, Chyka, Robert mailto:bch...@medaille.edu>> wrote: I am interested also please. Thanks. [cid:3366368584_1217441] From: Tom Miller [mailto:tominyorkt...@gmail.com<mailto:tominyorkt...@gmail.com>] Sent: Tuesday, April 02, 2013 12:56 PM To: MS-Exchange Admin Issues Subject: Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response That would be appreciated, thanks. On Tue, Apr 2, 2013 at 10:39 AM, Steve Ens mailto:stevey...@gmail.com>> wrote: Symantec gave me a couple of scripts to use a while back to "fix" this issue. If you're interested I can see if I can pull them up. On Tue, Apr 2, 2013 at 4:33 AM, Tom Miller mailto:tominyorkt...@gmail.com>> wrote: Thanks for the comments and it's good to know it's not just my environment at least. The backups never fail on my small databases and public folders, just the large databases. When I check on the backups, I see the backup rate getting slower as time goes by and I suppose it times out. I use backup to disk, copy to tape method. Anyone have any suggestions for a product that works? Tom On Mon, Apr 1, 2013 at 10:21 PM, Steve Ens mailto:stevey...@gmail.com>> wrote: My suggestion is to start tweeting to the backup exec accountthat usually wakes up their tier two or three support. Sent from my FriPad On 2013-04-01, at 9:04 PM, "Chyka, Robert" mailto:bch...@medaille.edu>> wrote: I am using the same setup with you and encountering the same issues. I get a successful, clean, no error backup about once every 6 backups or so. I am very frustrated also. I may consider changing software packages if this doesn't get fixed soon. I really don't think this is a Microsoft issue as my exchange environment is very stable. From: Tom Miller [mailto:tominyorkt...@gmail.com<mailto:tominyorkt...@gmail.com>] Sent: Monday, April 01, 2013 9:30 PM To: MS-Exchange Admin Issues Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I've been having issues with Backup Exec backing up my Exchange 2010 SP3 environment. I've had the same issues since we migrated to Exchange 2010 and that was on SP2. Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on Exchange DAGs here. This is a VMware environment. Exchange is on Windows 2008 R2 servers. My environment is simple: two CAS servers, two DAG servers. I opened a support request with Symantec about the issue. The response I received is: I would like to inform you that exchange 2010 SP3 is not yet supported by the latest version of BE at the moment. By not supported I mean that BE has not been tested with Exchange 2010 SP3 officialy. Support for the same may be expected in upcoming releases. About the VSS writers, BE calls them during the backup to take a snapshot of the databases and logs. But due to some reason the writers fail again and again and cause the backup job to fail inturn. In this case, I would suggest yo
Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
rem FILENAME: FIXVSS08.BAT rem net stop "System Event Notification Service" net stop "Background Intelligent Transfer Service" net stop "COM+ Event System" net stop "Microsoft Software Shadow Copy Provider" net stop "Volume Shadow Copy" cd /d %windir%\system32 net stop vss net stop swprv regsvr32 /s ATL.DLL regsvr32 /s comsvcs.DLL regsvr32 /s credui.DLL regsvr32 /s CRYPTNET.DLL regsvr32 /s CRYPTUI.DLL regsvr32 /s dhcpqec.DLL regsvr32 /s dssenh.DLL regsvr32 /s eapqec.DLL regsvr32 /s esscli.DLL regsvr32 /s FastProx.DLL regsvr32 /s FirewallAPI.DLL regsvr32 /s kmsvc.DLL regsvr32 /s lsmproxy.DLL regsvr32 /s MSCTF.DLL regsvr32 /s msi.DLL regsvr32 /s msxml3.DLL regsvr32 /s ncprov.DLL regsvr32 /s ole32.DLL regsvr32 /s OLEACC.DLL regsvr32 /s OLEAUT32.DLL regsvr32 /s PROPSYS.DLL regsvr32 /s QAgent.DLL regsvr32 /s qagentrt.DLL regsvr32 /s QUtil.DLL regsvr32 /s raschap.DLL regsvr32 /s RASQEC.DLL regsvr32 /s rastls.DLL regsvr32 /s repdrvfs.DLL regsvr32 /s RPCRT4.DLL regsvr32 /s rsaenh.DLL regsvr32 /s SHELL32.DLL regsvr32 /s shsvcs.DLL regsvr32 /s /i swprv.DLL regsvr32 /s tschannel.DLL regsvr32 /s USERENV.DLL regsvr32 /s vss_ps.DLL regsvr32 /s wbemcons.DLL regsvr32 /s wbemcore.DLL regsvr32 /s wbemess.DLL regsvr32 /s wbemsvc.DLL regsvr32 /s WINHTTP.DLL regsvr32 /s WINTRUST.DLL regsvr32 /s wmiprvsd.DLL regsvr32 /s wmisvc.DLL regsvr32 /s wmiutils.DLL regsvr32 /s wuaueng.DLL sfc /SCANFILE=%windir%\system32\catsrv.DLL sfc /SCANFILE=%windir%\system32\catsrvut.DLL sfc /SCANFILE=%windir%\system32\CLBCatQ.DLL net start "COM+ Event System" On Tue, Apr 2, 2013 at 12:20 PM, Chyka, Robert wrote: > I am interested also please. > > ** ** > > Thanks. > > ** ** > > [image: cid:3366368584_1217441] > > ** ** > > *From:* Tom Miller [mailto:tominyorkt...@gmail.com] > *Sent:* Tuesday, April 02, 2013 12:56 PM > *To:* MS-Exchange Admin Issues > > *Subject:* Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's > response > > ** ** > > That would be appreciated, thanks. > > ** ** > > On Tue, Apr 2, 2013 at 10:39 AM, Steve Ens wrote:*** > * > > Symantec gave me a couple of scripts to use a while back to "fix" this > issue. If you're interested I can see if I can pull them up. > > ** ** > > On Tue, Apr 2, 2013 at 4:33 AM, Tom Miller > wrote: > > Thanks for the comments and it's good to know it's not just my environment > at least. The backups never fail on my small databases and public folders, > just the large databases. When I check on the backups, I see the backup > rate getting slower as time goes by and I suppose it times out. I use > backup to disk, copy to tape method. > > > > Anyone have any suggestions for a product that works? ** ** > > > > Tom > > ** ** > > On Mon, Apr 1, 2013 at 10:21 PM, Steve Ens wrote:*** > * > > My suggestion is to start tweeting to the backup exec accountthat > usually wakes up their tier two or three support. > > Sent from my FriPad > > > On 2013-04-01, at 9:04 PM, "Chyka, Robert" wrote:*** > * > > I am using the same setup with you and encountering the same issues. I > get a successful, clean, no error backup about once every 6 backups or so. > I am very frustrated also. I may consider changing software packages if > this doesn’t get fixed soon. I really don’t think this is a Microsoft > issue as my exchange environment is very stable. > > > > > > > > *From:* Tom Miller [mailto:tominyorkt...@gmail.com] > *Sent:* Monday, April 01, 2013 9:30 PM > *To:* MS-Exchange Admin Issues > *Subject:* Backup Exec 2013 and Exchange 2013 issues - Symantec's response > > > > > I've been having issues with Backup Exec backing up my Exchange 2010 SP3 > environment. I've had the same issues since we migrated to Exchange 2010 > and that was on SP2. > > > > Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on > Exchange DAGs here. This is a VMware environment. Exchange is on Windows > 2008 R2 servers. My environment is simple: two CAS servers, two DAG > servers. > > > > I opened a support request with Symantec about the issue. The response I > received is: > > * * > > * I would like to inform you that exchange 2010 SP3 is not yet supported > by the latest version of BE at the moment.** > > By not supported I mean that BE has not been tested with Exchange 2010 SP3 > officialy. Support for the same may be expected in upcoming releases. > > About the VSS writers, BE ca
RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
I am interested also please. Thanks. [cid:3366368584_1217441] From: Tom Miller [mailto:tominyorkt...@gmail.com] Sent: Tuesday, April 02, 2013 12:56 PM To: MS-Exchange Admin Issues Subject: Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response That would be appreciated, thanks. On Tue, Apr 2, 2013 at 10:39 AM, Steve Ens mailto:stevey...@gmail.com>> wrote: Symantec gave me a couple of scripts to use a while back to "fix" this issue. If you're interested I can see if I can pull them up. On Tue, Apr 2, 2013 at 4:33 AM, Tom Miller mailto:tominyorkt...@gmail.com>> wrote: Thanks for the comments and it's good to know it's not just my environment at least. The backups never fail on my small databases and public folders, just the large databases. When I check on the backups, I see the backup rate getting slower as time goes by and I suppose it times out. I use backup to disk, copy to tape method. Anyone have any suggestions for a product that works? Tom On Mon, Apr 1, 2013 at 10:21 PM, Steve Ens mailto:stevey...@gmail.com>> wrote: My suggestion is to start tweeting to the backup exec accountthat usually wakes up their tier two or three support. Sent from my FriPad On 2013-04-01, at 9:04 PM, "Chyka, Robert" mailto:bch...@medaille.edu>> wrote: I am using the same setup with you and encountering the same issues. I get a successful, clean, no error backup about once every 6 backups or so. I am very frustrated also. I may consider changing software packages if this doesn't get fixed soon. I really don't think this is a Microsoft issue as my exchange environment is very stable. From: Tom Miller [mailto:tominyorkt...@gmail.com<mailto:tominyorkt...@gmail.com>] Sent: Monday, April 01, 2013 9:30 PM To: MS-Exchange Admin Issues Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I've been having issues with Backup Exec backing up my Exchange 2010 SP3 environment. I've had the same issues since we migrated to Exchange 2010 and that was on SP2. Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on Exchange DAGs here. This is a VMware environment. Exchange is on Windows 2008 R2 servers. My environment is simple: two CAS servers, two DAG servers. I opened a support request with Symantec about the issue. The response I received is: I would like to inform you that exchange 2010 SP3 is not yet supported by the latest version of BE at the moment. By not supported I mean that BE has not been tested with Exchange 2010 SP3 officialy. Support for the same may be expected in upcoming releases. About the VSS writers, BE calls them during the backup to take a snapshot of the databases and logs. But due to some reason the writers fail again and again and cause the backup job to fail inturn. In this case, I would suggest you to contact Microsoft Support to fix the VSS writer issue. Once fixed, you can continue taking backups successfully. Just make sure that the Advanced Open File Option is not selected in the backup as it is not recommended for exchange. Well...that sucks. I didn't know about the advanced open file. so I'll disable that and give it another try. So, what are you folks using for backup? The vss writers are always stable, at least when I check. Tom --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist<>
RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
I'd be interested in this as well. We have a similar environment but haven't run against this... yet... From: Steve Ens [mailto:stevey...@gmail.com] Sent: Tuesday, April 02, 2013 9:40 AM To: MS-Exchange Admin Issues Subject: Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response Symantec gave me a couple of scripts to use a while back to "fix" this issue. If you're interested I can see if I can pull them up. On Tue, Apr 2, 2013 at 4:33 AM, Tom Miller mailto:tominyorkt...@gmail.com>> wrote: Thanks for the comments and it's good to know it's not just my environment at least. The backups never fail on my small databases and public folders, just the large databases. When I check on the backups, I see the backup rate getting slower as time goes by and I suppose it times out. I use backup to disk, copy to tape method. Anyone have any suggestions for a product that works? Tom On Mon, Apr 1, 2013 at 10:21 PM, Steve Ens mailto:stevey...@gmail.com>> wrote: My suggestion is to start tweeting to the backup exec accountthat usually wakes up their tier two or three support. Sent from my FriPad On 2013-04-01, at 9:04 PM, "Chyka, Robert" mailto:bch...@medaille.edu>> wrote: I am using the same setup with you and encountering the same issues. I get a successful, clean, no error backup about once every 6 backups or so. I am very frustrated also. I may consider changing software packages if this doesn't get fixed soon. I really don't think this is a Microsoft issue as my exchange environment is very stable. From: Tom Miller [mailto:tominyorkt...@gmail.com<mailto:tominyorkt...@gmail.com>] Sent: Monday, April 01, 2013 9:30 PM To: MS-Exchange Admin Issues Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I've been having issues with Backup Exec backing up my Exchange 2010 SP3 environment. I've had the same issues since we migrated to Exchange 2010 and that was on SP2. Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on Exchange DAGs here. This is a VMware environment. Exchange is on Windows 2008 R2 servers. My environment is simple: two CAS servers, two DAG servers. I opened a support request with Symantec about the issue. The response I received is: I would like to inform you that exchange 2010 SP3 is not yet supported by the latest version of BE at the moment. By not supported I mean that BE has not been tested with Exchange 2010 SP3 officialy. Support for the same may be expected in upcoming releases. About the VSS writers, BE calls them during the backup to take a snapshot of the databases and logs. But due to some reason the writers fail again and again and cause the backup job to fail inturn. In this case, I would suggest you to contact Microsoft Support to fix the VSS writer issue. Once fixed, you can continue taking backups successfully. Just make sure that the Advanced Open File Option is not selected in the backup as it is not recommended for exchange. Well...that sucks. I didn't know about the advanced open file. so I'll disable that and give it another try. So, what are you folks using for backup? The vss writers are always stable, at least when I check. Tom --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
This might have been covered already, but has Symantec discussed when Exchange 2013 will be 100% supported? We're onboarding Exchange 2013 starting in July. It would be awesome to know if Exchange 2013 will be supported by then. I would love to have the scripts as a just in case. Thanks in advance. From: Tom Miller [mailto:tominyorkt...@gmail.com] Sent: Tuesday, April 02, 2013 11:56 AM To: MS-Exchange Admin Issues Subject: Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response That would be appreciated, thanks. On Tue, Apr 2, 2013 at 10:39 AM, Steve Ens mailto:stevey...@gmail.com>> wrote: Symantec gave me a couple of scripts to use a while back to "fix" this issue. If you're interested I can see if I can pull them up. On Tue, Apr 2, 2013 at 4:33 AM, Tom Miller mailto:tominyorkt...@gmail.com>> wrote: Thanks for the comments and it's good to know it's not just my environment at least. The backups never fail on my small databases and public folders, just the large databases. When I check on the backups, I see the backup rate getting slower as time goes by and I suppose it times out. I use backup to disk, copy to tape method. Anyone have any suggestions for a product that works? Tom On Mon, Apr 1, 2013 at 10:21 PM, Steve Ens mailto:stevey...@gmail.com>> wrote: My suggestion is to start tweeting to the backup exec accountthat usually wakes up their tier two or three support. Sent from my FriPad On 2013-04-01, at 9:04 PM, "Chyka, Robert" mailto:bch...@medaille.edu>> wrote: I am using the same setup with you and encountering the same issues. I get a successful, clean, no error backup about once every 6 backups or so. I am very frustrated also. I may consider changing software packages if this doesn't get fixed soon. I really don't think this is a Microsoft issue as my exchange environment is very stable. From: Tom Miller [mailto:tominyorkt...@gmail.com<mailto:tominyorkt...@gmail.com>] Sent: Monday, April 01, 2013 9:30 PM To: MS-Exchange Admin Issues Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I've been having issues with Backup Exec backing up my Exchange 2010 SP3 environment. I've had the same issues since we migrated to Exchange 2010 and that was on SP2. Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on Exchange DAGs here. This is a VMware environment. Exchange is on Windows 2008 R2 servers. My environment is simple: two CAS servers, two DAG servers. I opened a support request with Symantec about the issue. The response I received is: I would like to inform you that exchange 2010 SP3 is not yet supported by the latest version of BE at the moment. By not supported I mean that BE has not been tested with Exchange 2010 SP3 officialy. Support for the same may be expected in upcoming releases. About the VSS writers, BE calls them during the backup to take a snapshot of the databases and logs. But due to some reason the writers fail again and again and cause the backup job to fail inturn. In this case, I would suggest you to contact Microsoft Support to fix the VSS writer issue. Once fixed, you can continue taking backups successfully. Just make sure that the Advanced Open File Option is not selected in the backup as it is not recommended for exchange. Well...that sucks. I didn't know about the advanced open file. so I'll disable that and give it another try. So, what are you folks using for backup? The vss writers are always stable, at least when I check. Tom --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or s
RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
We're using Netbackup here, and just recently implemented GRT (Granular Recovery Technology). We've been getting good backups the whole time, and now are able to recover to the individual message level. We have a 3 node DAG here. From: Tom Miller [mailto:tominyorkt...@gmail.com] Sent: Monday, April 01, 2013 6:30 PM To: Heaton, Joseph@Wildlife; MS-Exchange Admin Issues Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I've been having issues with Backup Exec backing up my Exchange 2010 SP3 environment. I've had the same issues since we migrated to Exchange 2010 and that was on SP2. Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on Exchange DAGs here This is a VMware environment. Exchange is on Windows 2008 R2 servers. My environment is simple: two CAS servers, two DAG servers. I opened a support request with Symantec about the issue The response I received is: I would like to inform you that exchange 2010 SP3 is not yet supported by the latest version of BE at the moment. By not supported I mean that BE has not been tested with Exchange 2010 SP3 officialy. Support for the same may be expected in upcoming releases About the VSS writers, BE calls them during the backup to take a snapshot of the databases and logs. But due to some reason the writers fail again and again and cause the backup job to fail inturn. In this case, I would suggest you to contact Microsoft Support to fix the VSS writer issue. Once fixed, you can continue taking backups successfully. Just make sure that the Advanced Open File Option is not selected in the backup as it is not recommended for exchange. Well...that sucks. I didn't know about the advanced open file. so I'll disable that and give it another try. So, what are you folks using for backup? The vss writers are always stable, at least when I check. Tom --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
Just curious... define "large databases" as compared to your "small databases". -Paul From: Tom Miller [mailto:tominyorkt...@gmail.com] Sent: Tuesday, April 02, 2013 4:33 AM To: MS-Exchange Admin Issues Subject: Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response Thanks for the comments and it's good to know it's not just my environment at least. The backups never fail on my small databases and public folders, just the large databases. When I check on the backups, I see the backup rate getting slower as time goes by and I suppose it times out. I use backup to disk, copy to tape method. Anyone have any suggestions for a product that works? Tom On Mon, Apr 1, 2013 at 10:21 PM, Steve Ens mailto:stevey...@gmail.com>> wrote: My suggestion is to start tweeting to the backup exec accountthat usually wakes up their tier two or three support. Sent from my FriPad On 2013-04-01, at 9:04 PM, "Chyka, Robert" mailto:bch...@medaille.edu>> wrote: I am using the same setup with you and encountering the same issues. I get a successful, clean, no error backup about once every 6 backups or so. I am very frustrated also. I may consider changing software packages if this doesn't get fixed soon. I really don't think this is a Microsoft issue as my exchange environment is very stable. From: Tom Miller [mailto:tominyorkt...@gmail.com<mailto:tominyorkt...@gmail.com>] Sent: Monday, April 01, 2013 9:30 PM To: MS-Exchange Admin Issues Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I've been having issues with Backup Exec backing up my Exchange 2010 SP3 environment. I've had the same issues since we migrated to Exchange 2010 and that was on SP2. Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on Exchange DAGs here. This is a VMware environment. Exchange is on Windows 2008 R2 servers. My environment is simple: two CAS servers, two DAG servers. I opened a support request with Symantec about the issue. The response I received is: I would like to inform you that exchange 2010 SP3 is not yet supported by the latest version of BE at the moment. By not supported I mean that BE has not been tested with Exchange 2010 SP3 officialy. Support for the same may be expected in upcoming releases. About the VSS writers, BE calls them during the backup to take a snapshot of the databases and logs. But due to some reason the writers fail again and again and cause the backup job to fail inturn. In this case, I would suggest you to contact Microsoft Support to fix the VSS writer issue. Once fixed, you can continue taking backups successfully. Just make sure that the Advanced Open File Option is not selected in the backup as it is not recommended for exchange. Well...that sucks. I didn't know about the advanced open file. so I'll disable that and give it another try. So, what are you folks using for backup? The vss writers are always stable, at least when I check. Tom --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
+1 for DPM These phantom VSS issues with Symantec have been going on for some time. Long past time to ditch them, imho. From: Tobie Fysh [mailto:tobie.f...@freebridge.org.uk] Sent: Tuesday, April 02, 2013 7:51 AM To: MS-Exchange Admin Issues Subject: RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response DPM rocks (returns to lurking) From: Peter Johnson [mailto:johnson.pet...@gmail.com] Sent: 02 April 2013 10:55 To: MS-Exchange Admin Issues Subject: Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response Hi Tom Have you investigated DPM ? Sent on the run! On 02 Apr 2013, at 11:33, Tom Miller mailto:tominyorkt...@gmail.com>> wrote: Thanks for the comments and it's good to know it's not just my environment at least. The backups never fail on my small databases and public folders, just the large databases. When I check on the backups, I see the backup rate getting slower as time goes by and I suppose it times out. I use backup to disk, copy to tape method. Anyone have any suggestions for a product that works? Tom On Mon, Apr 1, 2013 at 10:21 PM, Steve Ens mailto:stevey...@gmail.com>> wrote: My suggestion is to start tweeting to the backup exec accountthat usually wakes up their tier two or three support. Sent from my FriPad On 2013-04-01, at 9:04 PM, "Chyka, Robert" mailto:bch...@medaille.edu>> wrote: I am using the same setup with you and encountering the same issues. I get a successful, clean, no error backup about once every 6 backups or so. I am very frustrated also. I may consider changing software packages if this doesn’t get fixed soon. I really don’t think this is a Microsoft issue as my exchange environment is very stable. From: Tom Miller [mailto:tominyorkt...@gmail.com<mailto:tominyorkt...@gmail.com>] Sent: Monday, April 01, 2013 9:30 PM To: MS-Exchange Admin Issues Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I've been having issues with Backup Exec backing up my Exchange 2010 SP3 environment. I've had the same issues since we migrated to Exchange 2010 and that was on SP2. Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on Exchange DAGs here. This is a VMware environment. Exchange is on Windows 2008 R2 servers. My environment is simple: two CAS servers, two DAG servers. I opened a support request with Symantec about the issue. The response I received is: I would like to inform you that exchange 2010 SP3 is not yet supported by the latest version of BE at the moment. By not supported I mean that BE has not been tested with Exchange 2010 SP3 officialy. Support for the same may be expected in upcoming releases. About the VSS writers, BE calls them during the backup to take a snapshot of the databases and logs. But due to some reason the writers fail again and again and cause the backup job to fail inturn. In this case, I would suggest you to contact Microsoft Support to fix the VSS writer issue. Once fixed, you can continue taking backups successfully. Just make sure that the Advanced Open File Option is not selected in the backup as it is not recommended for exchange. Well...that sucks. I didn't know about the advanced open file. so I'll disable that and give it another try. So, what are you folks using for backup? The vss writers are always stable, at least when I check. Tom --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist This message has been scanned by MimeCast on behalf of Freebridge Community Housing and found to be free of viruses and not SPAM. If you have any concerns about the message contents please contact the ICT ServiceDesk. [Freebridge C
RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
DPM rocks (returns to lurking) From: Peter Johnson [mailto:johnson.pet...@gmail.com] Sent: 02 April 2013 10:55 To: MS-Exchange Admin Issues Subject: Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response Hi Tom Have you investigated DPM ? Sent on the run! On 02 Apr 2013, at 11:33, Tom Miller <mailto:tominyorkt...@gmail.com>> wrote: Thanks for the comments and it's good to know it's not just my environment at least. The backups never fail on my small databases and public folders, just the large databases. When I check on the backups, I see the backup rate getting slower as time goes by and I suppose it times out. I use backup to disk, copy to tape method. Anyone have any suggestions for a product that works? Tom On Mon, Apr 1, 2013 at 10:21 PM, Steve Ens <mailto:stevey...@gmail.com>> wrote: My suggestion is to start tweeting to the backup exec accountthat usually wakes up their tier two or three support. Sent from my FriPad On 2013-04-01, at 9:04 PM, "Chyka, Robert" <mailto:bch...@medaille.edu>> wrote: I am using the same setup with you and encountering the same issues. I get a successful, clean, no error backup about once every 6 backups or so. I am very frustrated also. I may consider changing software packages if this doesn’t get fixed soon. I really don’t think this is a Microsoft issue as my exchange environment is very stable. From: Tom Miller [mailto:tominyorkt...@gmail.com<mailto:tominyorkt...@gmail.com>] Sent: Monday, April 01, 2013 9:30 PM To: MS-Exchange Admin Issues Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I've been having issues with Backup Exec backing up my Exchange 2010 SP3 environment. I've had the same issues since we migrated to Exchange 2010 and that was on SP2. Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on Exchange DAGs here. This is a VMware environment. Exchange is on Windows 2008 R2 servers. My environment is simple: two CAS servers, two DAG servers. I opened a support request with Symantec about the issue. The response I received is: I would like to inform you that exchange 2010 SP3 is not yet supported by the latest version of BE at the moment. By not supported I mean that BE has not been tested with Exchange 2010 SP3 officialy. Support for the same may be expected in upcoming releases. About the VSS writers, BE calls them during the backup to take a snapshot of the databases and logs. But due to some reason the writers fail again and again and cause the backup job to fail inturn. In this case, I would suggest you to contact Microsoft Support to fix the VSS writer issue. Once fixed, you can continue taking backups successfully. Just make sure that the Advanced Open File Option is not selected in the backup as it is not recommended for exchange. Well...that sucks. I didn't know about the advanced open file. so I'll disable that and give it another try. So, what are you folks using for backup? The vss writers are always stable, at least when I check. Tom --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist This message has been scanned by MimeCast on behalf of Freebridge Community Housing and found to be free of viruses and not SPAM. If you have any concerns about the message contents please contact the ICT ServiceDesk. http://www.freebridge.org.uk http://twitter.com/Freebridge http://www.facebook.com/pages/Kings-Lynn-United-Kingdom/Freebridge-Community-Housing/192690183387?v=box_3 This e-mail (including any attachments), is confidential and intended only for the use of the addressee(s). It may contain information covered by legal, professional o
Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
Hi Tom Have you investigated DPM ? Sent on the run! On 02 Apr 2013, at 11:33, Tom Miller wrote: > Thanks for the comments and it's good to know it's not just my environment at > least. The backups never fail on my small databases and public folders, just > the large databases. When I check on the backups, I see the backup rate > getting slower as time goes by and I suppose it times out. I use backup to > disk, copy to tape method. > > Anyone have any suggestions for a product that works? > > Tom > > > On Mon, Apr 1, 2013 at 10:21 PM, Steve Ens wrote: >> My suggestion is to start tweeting to the backup exec accountthat >> usually wakes up their tier two or three support. >> >> Sent from my FriPad >> >> On 2013-04-01, at 9:04 PM, "Chyka, Robert" wrote: >> >>> I am using the same setup with you and encountering the same issues. I get >>> a successful, clean, no error backup about once every 6 backups or so. I >>> am very frustrated also. I may consider changing software packages if this >>> doesn’t get fixed soon. I really don’t think this is a Microsoft issue as >>> my exchange environment is very stable. >>> >>> >>> >>> >>> >>> >>> >>> From: Tom Miller [mailto:tominyorkt...@gmail.com] >>> Sent: Monday, April 01, 2013 9:30 PM >>> To: MS-Exchange Admin Issues >>> Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response >>> >>> >>> >>> I've been having issues with Backup Exec backing up my Exchange 2010 SP3 >>> environment. I've had the same issues since we migrated to Exchange 2010 >>> and that was on SP2. >>> >>> >>> >>> Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on >>> Exchange DAGs here. This is a VMware environment. Exchange is on Windows >>> 2008 R2 servers. My environment is simple: two CAS servers, two DAG >>> servers. >>> >>> >>> >>> I opened a support request with Symantec about the issue. The response I >>> received is: >>> >>> >>> >>> I would like to inform you that exchange 2010 SP3 is not yet supported by >>> the latest version of BE at the moment. >>> >>> By not supported I mean that BE has not been tested with Exchange 2010 SP3 >>> officialy. Support for the same may be expected in upcoming releases. >>> >>> About the VSS writers, BE calls them during the backup to take a snapshot >>> of the databases and logs. But due to some reason the writers fail again >>> and again and cause the backup job to fail inturn. >>> >>> In this case, I would suggest you to contact Microsoft Support to fix the >>> VSS writer issue. Once fixed, you can continue taking backups successfully. >>> Just make sure that the Advanced Open File Option is not selected in the >>> backup as it is not recommended for exchange. >>> >>> Well...that sucks. I didn't know about the advanced open file. so I'll >>> disable that and give it another try. So, what are you folks using for >>> backup? The vss writers are always stable, at least when I check. >>> >>> >>> >>> Tom >>> >>> >>> >>> >>> >>> --- >>> To manage subscriptions click here: >>> http://lyris.sunbelt-software.com/read/my_forums/ >>> or send an email to listmana...@lyris.sunbeltsoftware.com >>> with the body: unsubscribe exchangelist >>> >>> --- >>> To manage subscriptions click here: >>> http://lyris.sunbelt-software.com/read/my_forums/ >>> or send an email to listmana...@lyris.sunbeltsoftware.com >>> with the body: unsubscribe exchangelist >>> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to listmana...@lyris.sunbeltsoftware.com >> with the body: unsubscribe exchangelist >> > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
Thanks for the comments and it's good to know it's not just my environment at least. The backups never fail on my small databases and public folders, just the large databases. When I check on the backups, I see the backup rate getting slower as time goes by and I suppose it times out. I use backup to disk, copy to tape method. Anyone have any suggestions for a product that works? Tom On Mon, Apr 1, 2013 at 10:21 PM, Steve Ens wrote: > My suggestion is to start tweeting to the backup exec accountthat > usually wakes up their tier two or three support. > > Sent from my FriPad > > On 2013-04-01, at 9:04 PM, "Chyka, Robert" wrote: > > I am using the same setup with you and encountering the same issues. I > get a successful, clean, no error backup about once every 6 backups or so. > I am very frustrated also. I may consider changing software packages if > this doesn’t get fixed soon. I really don’t think this is a Microsoft > issue as my exchange environment is very stable. > > ** ** > > > > ** ** > > *From:* Tom Miller [mailto:tominyorkt...@gmail.com] > *Sent:* Monday, April 01, 2013 9:30 PM > *To:* MS-Exchange Admin Issues > *Subject:* Backup Exec 2013 and Exchange 2013 issues - Symantec's response > > > ** ** > > I've been having issues with Backup Exec backing up my Exchange 2010 SP3 > environment. I've had the same issues since we migrated to Exchange 2010 > and that was on SP2. > > > > Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on > Exchange DAGs here. This is a VMware environment. Exchange is on Windows > 2008 R2 servers. My environment is simple: two CAS servers, two DAG > servers. > > > > I opened a support request with Symantec about the issue. The response I > received is: > > * * > > * I would like to inform you that exchange 2010 SP3 is not yet supported > by the latest version of BE at the moment.** > > By not supported I mean that BE has not been tested with Exchange 2010 SP3 > officialy. Support for the same may be expected in upcoming releases. > > About the VSS writers, BE calls them during the backup to take a snapshot > of the databases and logs. But due to some reason the writers fail again > and again and cause the backup job to fail inturn. > > In this case, I would suggest you to contact Microsoft Support to fix the > VSS writer issue. Once fixed, you can continue taking backups successfully. > Just make sure that the Advanced Open File Option is not selected in the > backup as it is not recommended for exchange.* > > Well...that sucks. I didn't know about the advanced open file. so I'll > disable that and give it another try. So, what are you folks using for > backup? The vss writers are always stable, at least when I check. > > > > Tom > > > > > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist > --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
Re: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
My suggestion is to start tweeting to the backup exec accountthat usually wakes up their tier two or three support. Sent from my FriPad On 2013-04-01, at 9:04 PM, "Chyka, Robert" wrote: > I am using the same setup with you and encountering the same issues. I get a > successful, clean, no error backup about once every 6 backups or so. I am > very frustrated also. I may consider changing software packages if this > doesn’t get fixed soon. I really don’t think this is a Microsoft issue as my > exchange environment is very stable. > > > > From: Tom Miller [mailto:tominyorkt...@gmail.com] > Sent: Monday, April 01, 2013 9:30 PM > To: MS-Exchange Admin Issues > Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response > > I've been having issues with Backup Exec backing up my Exchange 2010 SP3 > environment. I've had the same issues since we migrated to Exchange 2010 and > that was on SP2. > > Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on > Exchange DAGs here. This is a VMware environment. Exchange is on Windows > 2008 R2 servers. My environment is simple: two CAS servers, two DAG servers. > > I opened a support request with Symantec about the issue. The response I > received is: > > I would like to inform you that exchange 2010 SP3 is not yet supported by > the latest version of BE at the moment. > > By not supported I mean that BE has not been tested with Exchange 2010 SP3 > officialy. Support for the same may be expected in upcoming releases. > > About the VSS writers, BE calls them during the backup to take a snapshot of > the databases and logs. But due to some reason the writers fail again and > again and cause the backup job to fail inturn. > > In this case, I would suggest you to contact Microsoft Support to fix the VSS > writer issue. Once fixed, you can continue taking backups successfully. Just > make sure that the Advanced Open File Option is not selected in the backup as > it is not recommended for exchange. > Well...that sucks. I didn't know about the advanced open file. so I'll > disable that and give it another try. So, what are you folks using for > backup? The vss writers are always stable, at least when I check. > > Tom > > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to listmana...@lyris.sunbeltsoftware.com > with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
VSS specifications did not change for Exchange 2010 sp3. They did for Exchange 2013. Any compliant implementation for Exchange 2010 should work regardless of the service pack. From: Chyka, Robert [mailto:bch...@medaille.edu] Sent: Monday, April 1, 2013 10:05 PM To: MS-Exchange Admin Issues Subject: RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I am using the same setup with you and encountering the same issues. I get a successful, clean, no error backup about once every 6 backups or so. I am very frustrated also. I may consider changing software packages if this doesn't get fixed soon. I really don't think this is a Microsoft issue as my exchange environment is very stable. [cid:3366368584_1217441] From: Tom Miller [mailto:tominyorkt...@gmail.com] Sent: Monday, April 01, 2013 9:30 PM To: MS-Exchange Admin Issues Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I've been having issues with Backup Exec backing up my Exchange 2010 SP3 environment. I've had the same issues since we migrated to Exchange 2010 and that was on SP2. Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on Exchange DAGs here. This is a VMware environment. Exchange is on Windows 2008 R2 servers. My environment is simple: two CAS servers, two DAG servers. I opened a support request with Symantec about the issue. The response I received is: I would like to inform you that exchange 2010 SP3 is not yet supported by the latest version of BE at the moment. By not supported I mean that BE has not been tested with Exchange 2010 SP3 officialy. Support for the same may be expected in upcoming releases. About the VSS writers, BE calls them during the backup to take a snapshot of the databases and logs. But due to some reason the writers fail again and again and cause the backup job to fail inturn. In this case, I would suggest you to contact Microsoft Support to fix the VSS writer issue. Once fixed, you can continue taking backups successfully. Just make sure that the Advanced Open File Option is not selected in the backup as it is not recommended for exchange. Well...that sucks. I didn't know about the advanced open file. so I'll disable that and give it another try. So, what are you folks using for backup? The vss writers are always stable, at least when I check. Tom --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist<>
RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
Yes right on. I had a Symantec technician work on my issue for a total of 8 hours over 2 days and he pretty much gave up. He told me he was going ot do some more research and get back to me. That was 3 weeks ago. BTW he didn't put blame on my Exchange 2010 environment even once. From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Monday, April 01, 2013 10:10 PM To: MS-Exchange Admin Issues Subject: RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response VSS specifications did not change for Exchange 2010 sp3. They did for Exchange 2013. Any compliant implementation for Exchange 2010 should work regardless of the service pack. From: Chyka, Robert [mailto:bch...@medaille.edu] Sent: Monday, April 1, 2013 10:05 PM To: MS-Exchange Admin Issues Subject: RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I am using the same setup with you and encountering the same issues. I get a successful, clean, no error backup about once every 6 backups or so. I am very frustrated also. I may consider changing software packages if this doesn't get fixed soon. I really don't think this is a Microsoft issue as my exchange environment is very stable. [cid:3366368584_1217441] From: Tom Miller [mailto:tominyorkt...@gmail.com] Sent: Monday, April 01, 2013 9:30 PM To: MS-Exchange Admin Issues Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I've been having issues with Backup Exec backing up my Exchange 2010 SP3 environment. I've had the same issues since we migrated to Exchange 2010 and that was on SP2. Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on Exchange DAGs here. This is a VMware environment. Exchange is on Windows 2008 R2 servers. My environment is simple: two CAS servers, two DAG servers. I opened a support request with Symantec about the issue. The response I received is: I would like to inform you that exchange 2010 SP3 is not yet supported by the latest version of BE at the moment. By not supported I mean that BE has not been tested with Exchange 2010 SP3 officialy. Support for the same may be expected in upcoming releases. About the VSS writers, BE calls them during the backup to take a snapshot of the databases and logs. But due to some reason the writers fail again and again and cause the backup job to fail inturn. In this case, I would suggest you to contact Microsoft Support to fix the VSS writer issue. Once fixed, you can continue taking backups successfully. Just make sure that the Advanced Open File Option is not selected in the backup as it is not recommended for exchange. Well...that sucks. I didn't know about the advanced open file. so I'll disable that and give it another try. So, what are you folks using for backup? The vss writers are always stable, at least when I check. Tom --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist<>
RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
VSS specifications did not change for Exchange 2010 sp3. They did for Exchange 2013. Any compliant implementation for Exchange 2010 should work regardless of the service pack. From: Chyka, Robert [mailto:bch...@medaille.edu] Sent: Monday, April 1, 2013 10:05 PM To: MS-Exchange Admin Issues Subject: RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I am using the same setup with you and encountering the same issues. I get a successful, clean, no error backup about once every 6 backups or so. I am very frustrated also. I may consider changing software packages if this doesn't get fixed soon. I really don't think this is a Microsoft issue as my exchange environment is very stable. [cid:3366368584_1217441] From: Tom Miller [mailto:tominyorkt...@gmail.com] Sent: Monday, April 01, 2013 9:30 PM To: MS-Exchange Admin Issues Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I've been having issues with Backup Exec backing up my Exchange 2010 SP3 environment. I've had the same issues since we migrated to Exchange 2010 and that was on SP2. Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on Exchange DAGs here. This is a VMware environment. Exchange is on Windows 2008 R2 servers. My environment is simple: two CAS servers, two DAG servers. I opened a support request with Symantec about the issue. The response I received is: I would like to inform you that exchange 2010 SP3 is not yet supported by the latest version of BE at the moment. By not supported I mean that BE has not been tested with Exchange 2010 SP3 officialy. Support for the same may be expected in upcoming releases. About the VSS writers, BE calls them during the backup to take a snapshot of the databases and logs. But due to some reason the writers fail again and again and cause the backup job to fail inturn. In this case, I would suggest you to contact Microsoft Support to fix the VSS writer issue. Once fixed, you can continue taking backups successfully. Just make sure that the Advanced Open File Option is not selected in the backup as it is not recommended for exchange. Well...that sucks. I didn't know about the advanced open file. so I'll disable that and give it another try. So, what are you folks using for backup? The vss writers are always stable, at least when I check. Tom --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist<>
RE: Backup Exec 2013 and Exchange 2013 issues - Symantec's response
I am using the same setup with you and encountering the same issues. I get a successful, clean, no error backup about once every 6 backups or so. I am very frustrated also. I may consider changing software packages if this doesn't get fixed soon. I really don't think this is a Microsoft issue as my exchange environment is very stable. [cid:3366368584_1217441] From: Tom Miller [mailto:tominyorkt...@gmail.com] Sent: Monday, April 01, 2013 9:30 PM To: MS-Exchange Admin Issues Subject: Backup Exec 2013 and Exchange 2013 issues - Symantec's response I've been having issues with Backup Exec backing up my Exchange 2010 SP3 environment. I've had the same issues since we migrated to Exchange 2010 and that was on SP2. Backup Exec 2012 (and Backup Exec 2010 before I upgraded) always failed on Exchange DAGs here. This is a VMware environment. Exchange is on Windows 2008 R2 servers. My environment is simple: two CAS servers, two DAG servers. I opened a support request with Symantec about the issue. The response I received is: I would like to inform you that exchange 2010 SP3 is not yet supported by the latest version of BE at the moment. By not supported I mean that BE has not been tested with Exchange 2010 SP3 officialy. Support for the same may be expected in upcoming releases. About the VSS writers, BE calls them during the backup to take a snapshot of the databases and logs. But due to some reason the writers fail again and again and cause the backup job to fail inturn. In this case, I would suggest you to contact Microsoft Support to fix the VSS writer issue. Once fixed, you can continue taking backups successfully. Just make sure that the Advanced Open File Option is not selected in the backup as it is not recommended for exchange. Well...that sucks. I didn't know about the advanced open file. so I'll disable that and give it another try. So, what are you folks using for backup? The vss writers are always stable, at least when I check. Tom --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com<mailto:listmana...@lyris.sunbeltsoftware.com> with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist<>
