Do such resources exist?
Are there any companies that specialize in supporting Exchange in the following manner: Our in-house Exchange is down, we need an Exchange expert in here within an hour to help us fix it. I work for an SMB of about 400 employees and we have clustered Exchange 2007 and I have been tasked to look at outsourcing options to meet some business requirements, and I was thinking if there was a company that specialized in Exchange DR that might meet our needs instead of outsourcing. If it matters I am in the Portland, Oregon area. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764
RE: Do such resources exist?
Well, sure. There are consulting companies that offer emergency service, as well as independents such as myself. Typically speaking, you are best suited having a relationship with someone first (so that they have some idea about your configuration and that you have a level of trust with them). While it is certainly possible to swoop in and save the day, that level of pressure isn't any fun on either side of the fence. It's very rare these days that onsite is required. I've got clients all over North America and a few in the UK. I've physically met few of them, but have a good relationship with all of them. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: David Lum [mailto:david@nwea.org] Sent: Wednesday, February 24, 2010 11:50 AM To: MS-Exchange Admin Issues Subject: Do such resources exist? Are there any companies that specialize in supporting Exchange in the following manner: Our in-house Exchange is down, we need an Exchange expert in here within an hour to help us fix it. I work for an SMB of about 400 employees and we have clustered Exchange 2007 and I have been tasked to look at outsourcing options to meet some business requirements, and I was thinking if there was a company that specialized in Exchange DR that might meet our needs instead of outsourcing. If it matters I am in the Portland, Oregon area. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764
RE: Do such resources exist?
Dell ProSupport has a handful of wonderful Exchange Experts that have always helped me out in the past. I have been very impressed how the jump onto your case. They can get MS Support on the phone for free too. Dell may not be your vendor, but you want to check with whomever you vendor is. Sam From: David Lum [mailto:david@nwea.org] Sent: Wednesday, February 24, 2010 10:50 AM To: MS-Exchange Admin Issues Subject: Do such resources exist? Are there any companies that specialize in supporting Exchange in the following manner: Our in-house Exchange is down, we need an Exchange expert in here within an hour to help us fix it. I work for an SMB of about 400 employees and we have clustered Exchange 2007 and I have been tasked to look at outsourcing options to meet some business requirements, and I was thinking if there was a company that specialized in Exchange DR that might meet our needs instead of outsourcing. If it matters I am in the Portland, Oregon area. David Lum // SYSTEMS ENGINEER NORTHWEST EVALUATION ASSOCIATION (Desk) 971.222.1025 // (Cell) 503.267.9764
