Re: Internet Providers
I had a mixed experience with XO. We had two point to point T1's, one from Sacramento to Hayward and the other from Sac to Fresno. The Sac to Fresno T1 only had 1 outage and was resolved quickly. The Hayward T1 was a very bad experience, dozens of outages, slow response times and they never took ownership of the issues. The problem would only occur when it was raining. This means the issue was in the local vault. It took multiple calls to XO before they ever had ATT change the pairs only to have the issue continue. This happened 3 or times before our contract ended and we switched to a local ISP O1.com. I let them know of the issue we were having and it did happen once with them. They must have had a better relationship with ATT because O1 setup a conference call with ATT and our branch manager in the Hayward office. Once the call was completed a week later ATT did some major work on their vault and we have not had an issue since. On Tue, Sep 2, 2008 at 2:30 PM, David Baca [EMAIL PROTECTED] wrote: An rep for one of them let me know that they have had problems with XO communications. I wondered if anyone out there had a similar experiences. Also looking at these carriers ISWEST QWEST Or any alternatives that had cheap reliable service. TIA David -- Mike Sullivan [EMAIL PROTECTED] ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Internet Providers
I am in Fremont, CA (15 mins North of San Jose and 25 mins South of San Francisco). I've used Covad for about 3 years. Excellent uptime, well, except for very recent outages, and I assume they are related. Two Fridays ago, there was a router failure which was mitigated within 50 minutes. Then, this last Friday (actually Saturday), there was an outage from 1am until after 3am. I called at 3am and I was told there were maintenance repairs. The sad thing is that I did not receive advance notice, but if they were waiting for replacement parts that arrived Thursday afternoon, then I could excuse it. I need near 100% uptime with my Covad 1.1 Mb SDSL. On Tuesday 02 September 2008 14:48, David Baca wrote: I am in california. - Original Message From: Matt Moore [EMAIL PROTECTED] To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Tuesday, September 2, 2008 2:47:25 PM Subject: Re: Internet Providers I wouldn't touch XO with a ten foot pole. I've had good luck with Qwest but there are others I prefer to do business with even though they are C-lecs (sp). What area are you in? M - Original Message - From: David Baca To: MS-Exchange Admin Issues Sent: Tuesday, September 02, 2008 2:30 PM Subject: Internet Providers An rep for one of them let me know that they have had problems with XO communications. I wondered if anyone out there had a similar experiences. Also looking at these carriers ISWEST QWEST Or any alternatives that had cheap reliable service. TIA David ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ -- Respectfully, Gregory Carvalho Simplified Technology Company http://www.SimplifiedTechnology.com/ Users Groups Hostinghttp://www.Users-Groups.com/ 510-794-5520 ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Internet Providers
An rep for one of them let me know that they have had problems with XO communications. I wondered if anyone out there had a similar experiences. Also looking at these carriers ISWEST QWEST Or any alternatives that had cheap reliable service. TIA David ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Internet Providers
I wouldn't touch XO with a ten foot pole. I've had good luck with Qwest but there are others I prefer to do business with even though they are C-lecs (sp). What area are you in? M - Original Message - From: David Baca To: MS-Exchange Admin Issues Sent: Tuesday, September 02, 2008 2:30 PM Subject: Internet Providers An rep for one of them let me know that they have had problems with XO communications. I wondered if anyone out there had a similar experiences. Also looking at these carriers ISWEST QWEST Or any alternatives that had cheap reliable service. TIA David ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Internet Providers
I am in california. - Original Message From: Matt Moore [EMAIL PROTECTED] To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Tuesday, September 2, 2008 2:47:25 PM Subject: Re: Internet Providers I wouldn't touch XO with a ten foot pole. I've had good luck with Qwest but there are others I prefer to do business with even though they are C-lecs (sp). What area are you in? M - Original Message - From: David Baca To: MS-Exchange Admin Issues Sent: Tuesday, September 02, 2008 2:30 PM Subject: Internet Providers An rep for one of them let me know that they have had problems with XO communications. I wondered if anyone out there had a similar experiences. Also looking at these carriers ISWEST QWEST Or any alternatives that had cheap reliable service. TIA David ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Internet Providers
We implemented a new MPLS over Flex service at 4 sites using XO about three months ago. The technicians, support personnel, reliability (so far) and price have all been excellent. The sales and non-technical implementation staff, on the other hand, were horrible. At least 7 phone numbers were typoed during order entry which resulted in huge problems on the voice side. We weren't given IPs until hours before the circuits went live and we went days between returned phone calls. After our install, the entire implementation team was disbanded and replaced with a new group somewhere else. Now that we're passed the hassles, we love the service. We've also had XO in other locations for years without trouble. I've had really bad luck with Qwest. We've had circuits down for over two days twice in less than a year. Bell-South was horrible too. Steve From: David Baca [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2008 2:30 PM To: MS-Exchange Admin Issues Subject: Internet Providers An rep for one of them let me know that they have had problems with XO communications. I wondered if anyone out there had a similar experiences. Also looking at these carriers ISWEST QWEST Or any alternatives that had cheap reliable service. TIA David ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Internet Providers
I use deltacom and I like them. Not sure if they are in your area though. - Original Message - From: David Baca To: MS-Exchange Admin Issues Sent: Tuesday, September 02, 2008 5:30 PM Subject: Internet Providers An rep for one of them let me know that they have had problems with XO communications. I wondered if anyone out there had a similar experiences. Also looking at these carriers ISWEST QWEST Or any alternatives that had cheap reliable service. TIA David ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Internet Providers
I don't know if they're in your area but I've had very good luck with Straightshot communications and also Integra telecom. Both are C-lecs but very responsive CS wise and get right on the lec who ever that may be. They seem to have more pull than joe single user. M PS XO promised a circuit in 6 weeks and 9 months later came and said the circuit was in and we could extend the demarc. Sorry guy's got a different provider. after 3 thousand phone calls plus email. They still didn't get the program. - Original Message - From: Steve Hart To: MS-Exchange Admin Issues Sent: Tuesday, September 02, 2008 2:49 PM Subject: RE: Internet Providers We implemented a new MPLS over Flex service at 4 sites using XO about three months ago. The technicians, support personnel, reliability (so far) and price have all been excellent. The sales and non-technical implementation staff, on the other hand, were horrible. At least 7 phone numbers were typoed during order entry which resulted in huge problems on the voice side. We weren't given IPs until hours before the circuits went live and we went days between returned phone calls. After our install, the entire implementation team was disbanded and replaced with a new group somewhere else. Now that we're passed the hassles, we love the service. We've also had XO in other locations for years without trouble. I've had really bad luck with Qwest. We've had circuits down for over two days twice in less than a year. Bell-South was horrible too. Steve -- From: David Baca [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2008 2:30 PM To: MS-Exchange Admin Issues Subject: Internet Providers An rep for one of them let me know that they have had problems with XO communications. I wondered if anyone out there had a similar experiences. Also looking at these carriers ISWEST QWEST Or any alternatives that had cheap reliable service. TIA David ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: Internet Providers
I've had them for internet, phones, and mpls and they always shine. I always appreciated that when I did have to call in, the person that answered the phone was able to fix it. Usually on the spot. From: James Kerr [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2008 3:04 PM To: MS-Exchange Admin Issues Subject: Re: Internet Providers I like Paetec also but on the voice side, no dealings with the data side. Wait, I take that back, I have two 256k data circuits with them and I guess I forgot about them cause they have pretty much always worked. - Original Message - From: Martin Blackstone mailto:[EMAIL PROTECTED] To: MS-Exchange Admin Issues mailto:exchangelist@lyris.sunbelt-software.com Sent: Tuesday, September 02, 2008 5:57 PM Subject: RE: Internet Providers Paetec! I love those guys, the do a great job. From: David Baca [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2008 2:48 PM To: MS-Exchange Admin Issues Subject: Re: Internet Providers I am in california. - Original Message From: Matt Moore [EMAIL PROTECTED] To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Tuesday, September 2, 2008 2:47:25 PM Subject: Re: Internet Providers I wouldn't touch XO with a ten foot pole. I've had good luck with Qwest but there are others I prefer to do business with even though they are C-lecs (sp). What area are you in? M - Original Message - From: David Baca mailto:[EMAIL PROTECTED] To: MS-Exchange Admin Issues mailto:exchangelist@lyris.sunbelt-software.com Sent: Tuesday, September 02, 2008 2:30 PM Subject: Internet Providers An rep for one of them let me know that they have had problems with XO communications. I wondered if anyone out there had a similar experiences. Also looking at these carriers ISWEST QWEST Or any alternatives that had cheap reliable service. TIA David ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: Internet Providers
We dig Cbeyond. They have a neat SIP implementation, if you care about
VoIP.
David Baca wrote:
!-- DIV {margin:0px;} --
An rep for one of them let me know that they have had problems with XO
communications. I wondered if anyone out there had a similar experiences.
Also looking at these carriers
ISWEST
QWEST
Or any alternatives that had cheap reliable service.
TIA
David
~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~
~ http://www.sunbeltsoftware.com/Ninja~
RE: Internet Providers
Paetec is up and coming. Kinda reminds me of how Global Crossing use to be. Sent from my hand held... -Original Message- From: Martin Blackstone [EMAIL PROTECTED] To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: 9/2/08 5:57 PM Subject: RE: Internet Providers Paetec! I love those guys, the do a great job. From: David Baca [mailto:[EMAIL PROTECTED] Sent: Tuesday, September 02, 2008 2:48 PM To: MS-Exchange Admin Issues Subject: Re: Internet Providers I am in california. - Original Message From: Matt Moore [EMAIL PROTECTED] To: MS-Exchange Admin Issues exchangelist@lyris.sunbelt-software.com Sent: Tuesday, September 2, 2008 2:47:25 PM Subject: Re: Internet Providers I wouldn't touch XO with a ten foot pole. I've had good luck with Qwest but there are others I prefer to do business with even though they are C-lecs (sp). What area are you in? M - Original Message - From: David Bacamailto:[EMAIL PROTECTED] To: MS-Exchange Admin Issuesmailto:exchangelist@lyris.sunbelt-software.com Sent: Tuesday, September 02, 2008 2:30 PM Subject: Internet Providers An rep for one of them let me know that they have had problems with XO communications. I wondered if anyone out there had a similar experiences. Also looking at these carriers ISWEST QWEST Or any alternatives that had cheap reliable service. TIA David ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
