Missing Calender appointments

2011-06-08 Thread Fergal O'Connell
HI Folks,

I have had a few people including myself whereby we Calendar appointments just 
went missing from Outlook so far 3 people have noticed this. In my case I was 
sitting there looking at my calendar and boom an appointment just vanished.
2 other people reported the same problem at exactly the same time a while later.

We are using Exchange 2007 Sp1 all using outlook 2010.
No network issues at the time.
No errors in the event log of the Exchange server
All users are using a Blackberry and I'm still looking at the logs there.

Can anyone assist in where I should be looking exactly to find the root cause 
of this issue?

Regards
Fergal O'Connell
ICT Network Support
Cúram Software
Phone : +353 1 4323212
Emailto: foconn...@curamsoftware.commailto:foconn...@curamsoftware.com



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RE: Missing Calender appointments

2011-06-08 Thread Michael B. Smith
Are you at BES 5.03? Highly recommended.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Fergal O'Connell [mailto:foconn...@curamsoftware.com]
Sent: Wednesday, June 08, 2011 3:43 AM
To: MS-Exchange Admin Issues
Subject: Missing Calender appointments

HI Folks,

I have had a few people including myself whereby we Calendar appointments just 
went missing from Outlook so far 3 people have noticed this. In my case I was 
sitting there looking at my calendar and boom an appointment just vanished.
2 other people reported the same problem at exactly the same time a while later.

We are using Exchange 2007 Sp1 all using outlook 2010.
No network issues at the time.
No errors in the event log of the Exchange server
All users are using a Blackberry and I'm still looking at the logs there.

Can anyone assist in where I should be looking exactly to find the root cause 
of this issue?

Regards
Fergal O'Connell
ICT Network Support
Cúram Software
Phone : +353 1 4323212
Emailto: foconn...@curamsoftware.commailto:foconn...@curamsoftware.com



The information in this email is confidential and may be legally privileged.
It is intended solely for the addressee. Access to this email by anyone else
is unauthorized. If you are not the intended recipient, any disclosure,
copying, distribution or any action taken or omitted to be taken in reliance
on it, is prohibited and may be unlawful. If you are not the intended
addressee please contact the sender and dispose of this e-mail. Thank you.

---
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RE: Missing Calender appointments

2011-06-08 Thread Fergal O'Connell
No, v4.1.7
One of the users affected does not have a BES account. So I don't think it's 
Blackberry related.
Is there logs I can check on the Exchange server?

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: 08 June 2011 12:00
To: MS-Exchange Admin Issues
Subject: RE: Missing Calender appointments

Are you at BES 5.03? Highly recommended.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Fergal O'Connell [mailto:foconn...@curamsoftware.com]
Sent: Wednesday, June 08, 2011 3:43 AM
To: MS-Exchange Admin Issues
Subject: Missing Calender appointments

HI Folks,

I have had a few people including myself whereby we Calendar appointments just 
went missing from Outlook so far 3 people have noticed this. In my case I was 
sitting there looking at my calendar and boom an appointment just vanished.
2 other people reported the same problem at exactly the same time a while later.

We are using Exchange 2007 Sp1 all using outlook 2010.
No network issues at the time.
No errors in the event log of the Exchange server
All users are using a Blackberry and I'm still looking at the logs there.

Can anyone assist in where I should be looking exactly to find the root cause 
of this issue?

Regards
Fergal O'Connell
ICT Network Support
Cúram Software
Phone : +353 1 4323212
Emailto: foconn...@curamsoftware.commailto:foconn...@curamsoftware.com



The information in this email is confidential and may be legally privileged.
It is intended solely for the addressee. Access to this email by anyone else
is unauthorized. If you are not the intended recipient, any disclosure,
copying, distribution or any action taken or omitted to be taken in reliance
on it, is prohibited and may be unlawful. If you are not the intended
addressee please contact the sender and dispose of this e-mail. Thank you.

---
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The information in this email is confidential and may be legally privileged.
It is intended solely for the addressee. Access to this email by anyone else
is unauthorized. If you are not the intended recipient, any disclosure,
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on it, is prohibited and may be unlawful. If you are not the intended
addressee please contact the sender and dispose of this e-mail. Thank you.

---
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RE: Missing Calender appointments

2011-06-08 Thread Michael B. Smith
If one of the users affected was invited to a meeting that has someone with a 
BES account - even if they don't have someone themselves - it can happen.

I think that Calendar Diagnostics was an Exchange 2010 feature 
(Get-CalendarDiagnosticLog).

BES keeps some pretty detailed logs.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Fergal O'Connell [mailto:foconn...@curamsoftware.com]
Sent: Wednesday, June 08, 2011 7:04 AM
To: MS-Exchange Admin Issues
Subject: RE: Missing Calender appointments

No, v4.1.7
One of the users affected does not have a BES account. So I don't think it's 
Blackberry related.
Is there logs I can check on the Exchange server?

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: 08 June 2011 12:00
To: MS-Exchange Admin Issues
Subject: RE: Missing Calender appointments

Are you at BES 5.03? Highly recommended.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Fergal O'Connell [mailto:foconn...@curamsoftware.com]
Sent: Wednesday, June 08, 2011 3:43 AM
To: MS-Exchange Admin Issues
Subject: Missing Calender appointments

HI Folks,

I have had a few people including myself whereby we Calendar appointments just 
went missing from Outlook so far 3 people have noticed this. In my case I was 
sitting there looking at my calendar and boom an appointment just vanished.
2 other people reported the same problem at exactly the same time a while later.

We are using Exchange 2007 Sp1 all using outlook 2010.
No network issues at the time.
No errors in the event log of the Exchange server
All users are using a Blackberry and I'm still looking at the logs there.

Can anyone assist in where I should be looking exactly to find the root cause 
of this issue?

Regards
Fergal O'Connell
ICT Network Support
Cúram Software
Phone : +353 1 4323212
Emailto: foconn...@curamsoftware.commailto:foconn...@curamsoftware.com



The information in this email is confidential and may be legally privileged.
It is intended solely for the addressee. Access to this email by anyone else
is unauthorized. If you are not the intended recipient, any disclosure,
copying, distribution or any action taken or omitted to be taken in reliance
on it, is prohibited and may be unlawful. If you are not the intended
addressee please contact the sender and dispose of this e-mail. Thank you.

---
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The information in this email is confidential and may be legally privileged.
It is intended solely for the addressee. Access to this email by anyone else
is unauthorized. If you are not the intended recipient, any disclosure,
copying, distribution or any action taken or omitted to be taken in reliance
on it, is prohibited and may be unlawful. If you are not the intended
addressee please contact the sender and dispose of this e-mail. Thank you.

---
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RE: Missing Calender appointments

2011-06-08 Thread Fergal O'Connell
I did check the logs but nothing is jumping out to me to indicate problem...

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: 08 June 2011 12:15
To: MS-Exchange Admin Issues
Subject: RE: Missing Calender appointments

If one of the users affected was invited to a meeting that has someone with a 
BES account - even if they don't have someone themselves - it can happen.

I think that Calendar Diagnostics was an Exchange 2010 feature 
(Get-CalendarDiagnosticLog).

BES keeps some pretty detailed logs.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Fergal O'Connell [mailto:foconn...@curamsoftware.com]
Sent: Wednesday, June 08, 2011 7:04 AM
To: MS-Exchange Admin Issues
Subject: RE: Missing Calender appointments

No, v4.1.7
One of the users affected does not have a BES account. So I don't think it's 
Blackberry related.
Is there logs I can check on the Exchange server?

From: Michael B. Smith [mailto:mich...@smithcons.com]
Sent: 08 June 2011 12:00
To: MS-Exchange Admin Issues
Subject: RE: Missing Calender appointments

Are you at BES 5.03? Highly recommended.

Regards,

Michael B. Smith
Consultant and Exchange MVP
http://TheEssentialExchange.com

From: Fergal O'Connell [mailto:foconn...@curamsoftware.com]
Sent: Wednesday, June 08, 2011 3:43 AM
To: MS-Exchange Admin Issues
Subject: Missing Calender appointments

HI Folks,

I have had a few people including myself whereby we Calendar appointments just 
went missing from Outlook so far 3 people have noticed this. In my case I was 
sitting there looking at my calendar and boom an appointment just vanished.
2 other people reported the same problem at exactly the same time a while later.

We are using Exchange 2007 Sp1 all using outlook 2010.
No network issues at the time.
No errors in the event log of the Exchange server
All users are using a Blackberry and I'm still looking at the logs there.

Can anyone assist in where I should be looking exactly to find the root cause 
of this issue?

Regards
Fergal O'Connell
ICT Network Support
Cúram Software
Phone : +353 1 4323212
Emailto: foconn...@curamsoftware.commailto:foconn...@curamsoftware.com



The information in this email is confidential and may be legally privileged.
It is intended solely for the addressee. Access to this email by anyone else
is unauthorized. If you are not the intended recipient, any disclosure,
copying, distribution or any action taken or omitted to be taken in reliance
on it, is prohibited and may be unlawful. If you are not the intended
addressee please contact the sender and dispose of this e-mail. Thank you.

---
To manage subscriptions click here: 
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The information in this email is confidential and may be legally privileged.
It is intended solely for the addressee. Access to this email by anyone else
is unauthorized. If you are not the intended recipient, any disclosure,
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on it, is prohibited and may be unlawful. If you are not the intended
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It is intended solely for the addressee. Access to this email by anyone else
is unauthorized. If you are not the intended recipient, any disclosure,
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on it, is prohibited and may be unlawful. If you are not the intended
addressee please contact the sender and dispose of this e-mail. Thank you.

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