OoO to the Internet...
All, I've recently migrated our AU office from Ex5.5 to E2k3, though I haven't shut down the 5.5 server yet. There's been a longstanding problem with OoO replies not going to the Internet, and I was hoping that the move to the new server would resolve that. I've checked the SMTP connector on the 5.5 box many times to ensure that the 'Disable Out Of Office responses to the Internet' tick box is not checked. The 'Disable Automatic Replies to the Internet' tick box is checked, however. All SMTP mail from their site is routed through our site, and I'm now finding that no OoO replies are going from here, either, nor from our UK office. I did apply a regentry some time ago to our site's Exchange server that was supposed to suppress OoO to the Internet for DLs - http://support.microsoft.com/default.aspx?kbid=825370 - but that isn't supposed to have this kind of effect. I'm stumped on where to start troubleshooting this. Anyone have some thoughts on this? Kurt ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: OoO to the Internet...
I'm sure you have, but I the ESM have you checked -Global Settings- Interweb Message Formats-Right click, if default, default-properties-Advanced Tab. Make sure Allow OoO responses is checked. -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:39 AM To: MS-Exchange Admin Issues Subject: OoO to the Internet... All, I've recently migrated our AU office from Ex5.5 to E2k3, though I haven't shut down the 5.5 server yet. There's been a longstanding problem with OoO replies not going to the Internet, and I was hoping that the move to the new server would resolve that. I've checked the SMTP connector on the 5.5 box many times to ensure that the 'Disable Out Of Office responses to the Internet' tick box is not checked. The 'Disable Automatic Replies to the Internet' tick box is checked, however. All SMTP mail from their site is routed through our site, and I'm now finding that no OoO replies are going from here, either, nor from our UK office. I did apply a regentry some time ago to our site's Exchange server that was supposed to suppress OoO to the Internet for DLs - http://support.microsoft.com/default.aspx?kbid=825370 - but that isn't supposed to have this kind of effect. I'm stumped on where to start troubleshooting this. Anyone have some thoughts on this? Kurt ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: OoO to the Internet...
Nope. I had no idea that was there. I have checked that. Will I need to restart the SMTP connector? On Wed, Jun 11, 2008 at 10:46 AM, Barsodi.John [EMAIL PROTECTED] wrote: I'm sure you have, but I the ESM have you checked -Global Settings- Interweb Message Formats-Right click, if default, default-properties-Advanced Tab. Make sure Allow OoO responses is checked. -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:39 AM To: MS-Exchange Admin Issues Subject: OoO to the Internet... All, I've recently migrated our AU office from Ex5.5 to E2k3, though I haven't shut down the 5.5 server yet. There's been a longstanding problem with OoO replies not going to the Internet, and I was hoping that the move to the new server would resolve that. I've checked the SMTP connector on the 5.5 box many times to ensure that the 'Disable Out Of Office responses to the Internet' tick box is not checked. The 'Disable Automatic Replies to the Internet' tick box is checked, however. All SMTP mail from their site is routed through our site, and I'm now finding that no OoO replies are going from here, either, nor from our UK office. I did apply a regentry some time ago to our site's Exchange server that was supposed to suppress OoO to the Internet for DLs - http://support.microsoft.com/default.aspx?kbid=825370 - but that isn't supposed to have this kind of effect. I'm stumped on where to start troubleshooting this. Anyone have some thoughts on this? Kurt ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: OoO to the Internet...
You do not need to restart the SMTP connector. -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 11:02 AM To: MS-Exchange Admin Issues Subject: Re: OoO to the Internet... Nope. I had no idea that was there. I have checked that. Will I need to restart the SMTP connector? On Wed, Jun 11, 2008 at 10:46 AM, Barsodi.John [EMAIL PROTECTED] wrote: I'm sure you have, but I the ESM have you checked -Global Settings- Interweb Message Formats-Right click, if default, default-properties-Advanced Tab. Make sure Allow OoO responses is checked. -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:39 AM To: MS-Exchange Admin Issues Subject: OoO to the Internet... All, I've recently migrated our AU office from Ex5.5 to E2k3, though I haven't shut down the 5.5 server yet. There's been a longstanding problem with OoO replies not going to the Internet, and I was hoping that the move to the new server would resolve that. I've checked the SMTP connector on the 5.5 box many times to ensure that the 'Disable Out Of Office responses to the Internet' tick box is not checked. The 'Disable Automatic Replies to the Internet' tick box is checked, however. All SMTP mail from their site is routed through our site, and I'm now finding that no OoO replies are going from here, either, nor from our UK office. I did apply a regentry some time ago to our site's Exchange server that was supposed to suppress OoO to the Internet for DLs - http://support.microsoft.com/default.aspx?kbid=825370 - but that isn't supposed to have this kind of effect. I'm stumped on where to start troubleshooting this. Anyone have some thoughts on this? Kurt ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: OoO to the Internet...
Cool. Testing now. On Wed, Jun 11, 2008 at 11:06 AM, Barsodi.John [EMAIL PROTECTED] wrote: You do not need to restart the SMTP connector. -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 11:02 AM To: MS-Exchange Admin Issues Subject: Re: OoO to the Internet... Nope. I had no idea that was there. I have checked that. Will I need to restart the SMTP connector? On Wed, Jun 11, 2008 at 10:46 AM, Barsodi.John [EMAIL PROTECTED] wrote: I'm sure you have, but I the ESM have you checked -Global Settings- Interweb Message Formats-Right click, if default, default-properties-Advanced Tab. Make sure Allow OoO responses is checked. -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:39 AM To: MS-Exchange Admin Issues Subject: OoO to the Internet... All, I've recently migrated our AU office from Ex5.5 to E2k3, though I haven't shut down the 5.5 server yet. There's been a longstanding problem with OoO replies not going to the Internet, and I was hoping that the move to the new server would resolve that. I've checked the SMTP connector on the 5.5 box many times to ensure that the 'Disable Out Of Office responses to the Internet' tick box is not checked. The 'Disable Automatic Replies to the Internet' tick box is checked, however. All SMTP mail from their site is routed through our site, and I'm now finding that no OoO replies are going from here, either, nor from our UK office. I did apply a regentry some time ago to our site's Exchange server that was supposed to suppress OoO to the Internet for DLs - http://support.microsoft.com/default.aspx?kbid=825370 - but that isn't supposed to have this kind of effect. I'm stumped on where to start troubleshooting this. Anyone have some thoughts on this? Kurt ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Re: OoO to the Internet...
Well, I did anyway, 'cause it isn't working. Does this setting replicate to the other sites, and if so, how long does that take? Kurt On Wed, Jun 11, 2008 at 11:06 AM, Barsodi.John [EMAIL PROTECTED] wrote: You do not need to restart the SMTP connector. -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 11:02 AM To: MS-Exchange Admin Issues Subject: Re: OoO to the Internet... Nope. I had no idea that was there. I have checked that. Will I need to restart the SMTP connector? On Wed, Jun 11, 2008 at 10:46 AM, Barsodi.John [EMAIL PROTECTED] wrote: I'm sure you have, but I the ESM have you checked -Global Settings- Interweb Message Formats-Right click, if default, default-properties-Advanced Tab. Make sure Allow OoO responses is checked. -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:39 AM To: MS-Exchange Admin Issues Subject: OoO to the Internet... All, I've recently migrated our AU office from Ex5.5 to E2k3, though I haven't shut down the 5.5 server yet. There's been a longstanding problem with OoO replies not going to the Internet, and I was hoping that the move to the new server would resolve that. I've checked the SMTP connector on the 5.5 box many times to ensure that the 'Disable Out Of Office responses to the Internet' tick box is not checked. The 'Disable Automatic Replies to the Internet' tick box is checked, however. All SMTP mail from their site is routed through our site, and I'm now finding that no OoO replies are going from here, either, nor from our UK office. I did apply a regentry some time ago to our site's Exchange server that was supposed to suppress OoO to the Internet for DLs - http://support.microsoft.com/default.aspx?kbid=825370 - but that isn't supposed to have this kind of effect. I'm stumped on where to start troubleshooting this. Anyone have some thoughts on this? Kurt ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
RE: OoO to the Internet...
I just tested in my dev environment and simply flipping the setting works. This kb also mentions that no restart of any Exchange services are required. http://support.microsoft.com/kb/266166 However, it does mention bouncing Outlook, have you tried that? Are you trying for your AUS site or your US site? Try testing from a 2003 only site. Also, what does message tracking show you? -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 11:51 AM To: MS-Exchange Admin Issues Subject: Re: OoO to the Internet... Well, I did anyway, 'cause it isn't working. Does this setting replicate to the other sites, and if so, how long does that take? Kurt On Wed, Jun 11, 2008 at 11:06 AM, Barsodi.John [EMAIL PROTECTED] wrote: You do not need to restart the SMTP connector. -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 11:02 AM To: MS-Exchange Admin Issues Subject: Re: OoO to the Internet... Nope. I had no idea that was there. I have checked that. Will I need to restart the SMTP connector? On Wed, Jun 11, 2008 at 10:46 AM, Barsodi.John [EMAIL PROTECTED] wrote: I'm sure you have, but I the ESM have you checked -Global Settings- Interweb Message Formats-Right click, if default, default-properties-Advanced Tab. Make sure Allow OoO responses is checked. -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:39 AM To: MS-Exchange Admin Issues Subject: OoO to the Internet... All, I've recently migrated our AU office from Ex5.5 to E2k3, though I haven't shut down the 5.5 server yet. There's been a longstanding problem with OoO replies not going to the Internet, and I was hoping that the move to the new server would resolve that. I've checked the SMTP connector on the 5.5 box many times to ensure that the 'Disable Out Of Office responses to the Internet' tick box is not checked. The 'Disable Automatic Replies to the Internet' tick box is checked, however. All SMTP mail from their site is routed through our site, and I'm now finding that no OoO replies are going from here, either, nor from our UK office. I did apply a regentry some time ago to our site's Exchange server that was supposed to suppress OoO to the Internet for DLs - http://support.microsoft.com/default.aspx?kbid=825370 - but that isn't supposed to have this kind of effect. I'm stumped on where to start troubleshooting this. Anyone have some thoughts on this? Kurt ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
Solved, I think... Re: OoO to the Internet...
I have a test account for each of the UK and AU servers, and used OWA to turn OoO off and on. I then tested internally, to make sure that an internal account sending them email generates an OoO. Testing from an external account yields bupkiss, but I figured that it required time for replication. I have tested just now - about after about three hours after making the change - and IT WORKS! Thanks for the tip, John. You've solved one of my nagging problems. Kurt On Wed, Jun 11, 2008 at 1:56 PM, Barsodi.John [EMAIL PROTECTED] wrote: I just tested in my dev environment and simply flipping the setting works. This kb also mentions that no restart of any Exchange services are required. http://support.microsoft.com/kb/266166 However, it does mention bouncing Outlook, have you tried that? Are you trying for your AUS site or your US site? Try testing from a 2003 only site. Also, what does message tracking show you? -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 11:51 AM To: MS-Exchange Admin Issues Subject: Re: OoO to the Internet... Well, I did anyway, 'cause it isn't working. Does this setting replicate to the other sites, and if so, how long does that take? Kurt On Wed, Jun 11, 2008 at 11:06 AM, Barsodi.John [EMAIL PROTECTED] wrote: You do not need to restart the SMTP connector. -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 11:02 AM To: MS-Exchange Admin Issues Subject: Re: OoO to the Internet... Nope. I had no idea that was there. I have checked that. Will I need to restart the SMTP connector? On Wed, Jun 11, 2008 at 10:46 AM, Barsodi.John [EMAIL PROTECTED] wrote: I'm sure you have, but I the ESM have you checked -Global Settings- Interweb Message Formats-Right click, if default, default-properties-Advanced Tab. Make sure Allow OoO responses is checked. -Original Message- From: Kurt Buff [mailto:[EMAIL PROTECTED] Sent: Wednesday, June 11, 2008 10:39 AM To: MS-Exchange Admin Issues Subject: OoO to the Internet... All, I've recently migrated our AU office from Ex5.5 to E2k3, though I haven't shut down the 5.5 server yet. There's been a longstanding problem with OoO replies not going to the Internet, and I was hoping that the move to the new server would resolve that. I've checked the SMTP connector on the 5.5 box many times to ensure that the 'Disable Out Of Office responses to the Internet' tick box is not checked. The 'Disable Automatic Replies to the Internet' tick box is checked, however. All SMTP mail from their site is routed through our site, and I'm now finding that no OoO replies are going from here, either, nor from our UK office. I did apply a regentry some time ago to our site's Exchange server that was supposed to suppress OoO to the Internet for DLs - http://support.microsoft.com/default.aspx?kbid=825370 - but that isn't supposed to have this kind of effect. I'm stumped on where to start troubleshooting this. Anyone have some thoughts on this? Kurt ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~ ~ Ninja Email Security with Cloudmark Spam Engine Gets Image Spam ~ ~ http://www.sunbeltsoftware.com/Ninja~
