Outlook using RDP over HTTP issue
I have a remote user that uses Outlook - RDP over HTTP, and it worked for a while, Now it does not work. He can ping us (webmail.sonomatilemakers.com) but when he connects using Outlook he gets errors when doing a send and receive. (See below) And when he tries using a browser and web mail, he get Unspecified Error Any thoughts? Thank You ~Doug Rooney Sonoma Tilemakers IT Manager 7750 Bell Rd. Windsor Ca, 95492 (707) 837-8177 X211 (707) 837-9472 FAX i...@sonomatilemakers.com image001.png
RE: Outlook using RDP over HTTP issue
Your SSL cert is a little wonky. (Issued to stm.sonomatile.local, issued by webmail.sonomatilemakers.com, valid 8/27/09 through 8/27/10). Did you change it recently, or since your user was last able to connect? (On a side note, can you even store an exception for a mismatch between the site and that to which it was issued?) From: Doug Rooney [mailto:d...@sonomatilemakers.com] Sent: Tuesday, January 19, 2010 2:33 PM To: MS-Exchange Admin Issues Subject: Outlook using RDP over HTTP issue I have a remote user that uses Outlook – RDP over HTTP, and it worked for a while, Now it does not work. He can ping us (webmail.sonomatilemakers.com) but when he connects using Outlook he gets errors when doing a send and receive. (See below) And when he tries using a browser and web mail, he get “Unspecified Error” Any thoughts? Thank You ~Doug Rooney Sonoma Tilemakers IT Manager 7750 Bell Rd. Windsor Ca, 95492 (707) 837-8177 X211 (707) 837-9472 FAX i...@sonomatilemakers.com image001.png
RE: Outlook using RDP over HTTP issue
Stm.sonomatile.local is what the machine is called internally, webmail.sonomatilemakers.com is the external address, and yes we updated it end of Dec. An outside VAR set this up for us originally. Thank You ~Doug Rooney Sonoma Tilemakers IT Manager 7750 Bell Rd. Windsor Ca, 95492 (707) 837-8177 X211 (707) 837-9472 FAX i...@sonomatilemakers.com From: Richard Stovall [mailto:richard.stov...@researchdata.com] Sent: Tuesday, January 19, 2010 11:45 AM To: MS-Exchange Admin Issues Subject: RE: Outlook using RDP over HTTP issue Your SSL cert is a little wonky. (Issued to stm.sonomatile.local, issued by webmail.sonomatilemakers.com, valid 8/27/09 through 8/27/10). Did you change it recently, or since your user was last able to connect? (On a side note, can you even store an exception for a mismatch between the site and that to which it was issued?) From: Doug Rooney [mailto:d...@sonomatilemakers.com] Sent: Tuesday, January 19, 2010 2:33 PM To: MS-Exchange Admin Issues Subject: Outlook using RDP over HTTP issue I have a remote user that uses Outlook – RDP over HTTP, and it worked for a while, Now it does not work. He can ping us (webmail.sonomatilemakers.com) but when he connects using Outlook he gets errors when doing a send and receive. (See below) And when he tries using a browser and web mail, he get “Unspecified Error” Any thoughts? Thank You ~Doug Rooney Sonoma Tilemakers IT Manager 7750 Bell Rd. Windsor Ca, 95492 (707) 837-8177 X211 (707) 837-9472 FAX i...@sonomatilemakers.com image001.png
Re: Outlook using RDP over HTTP issue
Usually you have to have that cert installed in the Trusted Root Authorities, if his profile or machine changed or the cert changes you can get problems like this I tend to get people to check they can access webmail with no certificate errors in IE to verify the cert is okay Cheers Duncan On 20/01/2010, at 8:48 AM, Doug Rooney wrote: Stm.sonomatile.local is what the machine is called internally, webmail.sonomatilemakers.com is the external address, and yes we updated it end of Dec. An outside VAR set this up for us originally. Thank You ~Doug Rooney Sonoma Tilemakers IT Manager 7750 Bell Rd. Windsor Ca, 95492 (707) 837-8177 X211 (707) 837-9472 FAX i...@sonomatilemakers.com From: Richard Stovall [mailto:richard.stov...@researchdata.com] Sent: Tuesday, January 19, 2010 11:45 AM To: MS-Exchange Admin Issues Subject: RE: Outlook using RDP over HTTP issue Your SSL cert is a little wonky. (Issued to stm.sonomatile.local, issued by webmail.sonomatilemakers.com, valid 8/27/09 through 8/27/10). Did you change it recently, or since your user was last able to connect? (On a side note, can you even store an exception for a mismatch between the site and that to which it was issued?) From: Doug Rooney [mailto:d...@sonomatilemakers.com] Sent: Tuesday, January 19, 2010 2:33 PM To: MS-Exchange Admin Issues Subject: Outlook using RDP over HTTP issue I have a remote user that uses Outlook – RDP over HTTP, and it worked for a while, Now it does not work. He can ping us (webmail.sonomatilemakers.com) but when he connects using Outlook he gets errors when doing a send and receive. (See below) And when he tries using a browser and web mail, he get “Unspecified Error” Any thoughts? image001.png Thank You ~Doug Rooney Sonoma Tilemakers IT Manager 7750 Bell Rd. Windsor Ca, 95492 (707) 837-8177 X211 (707) 837-9472 FAX i...@sonomatilemakers.com
RE: Outlook using RDP over HTTP issue
The problem might be that you need to re-create the self-signed cert and issue it to webmail.sonomatilemakers.com instead of stm.sonomatile.local. If you go the self-signed route (which is completely legit and acceptable), you will need to tell your remote machines that the issuer is a trusted authority. On one or two machines it’s quick and painless to do it manually. On larger numbers of machines it might be easier via GPO, assuming of course that your remote machines ever fall within the scope of management addressable by GPO. If you want to go the other way, I think one of the senior members here sells SSL certs. Or you can get one from Godaddy for $30 that’ll work just fine. RS From: Doug Rooney [mailto:d...@sonomatilemakers.com] Sent: Tuesday, January 19, 2010 2:48 PM To: MS-Exchange Admin Issues Subject: RE: Outlook using RDP over HTTP issue Stm.sonomatile.local is what the machine is called internally, webmail.sonomatilemakers.com is the external address, and yes we updated it end of Dec. An outside VAR set this up for us originally. Thank You ~Doug Rooney Sonoma Tilemakers IT Manager 7750 Bell Rd. Windsor Ca, 95492 (707) 837-8177 X211 (707) 837-9472 FAX i...@sonomatilemakers.com From: Richard Stovall [mailto:richard.stov...@researchdata.com] Sent: Tuesday, January 19, 2010 11:45 AM To: MS-Exchange Admin Issues Subject: RE: Outlook using RDP over HTTP issue Your SSL cert is a little wonky. (Issued to stm.sonomatile.local, issued by webmail.sonomatilemakers.com, valid 8/27/09 through 8/27/10). Did you change it recently, or since your user was last able to connect? (On a side note, can you even store an exception for a mismatch between the site and that to which it was issued?) From: Doug Rooney [mailto:d...@sonomatilemakers.com] Sent: Tuesday, January 19, 2010 2:33 PM To: MS-Exchange Admin Issues Subject: Outlook using RDP over HTTP issue I have a remote user that uses Outlook – RDP over HTTP, and it worked for a while, Now it does not work. He can ping us (webmail.sonomatilemakers.com) but when he connects using Outlook he gets errors when doing a send and receive. (See below) And when he tries using a browser and web mail, he get “Unspecified Error” Any thoughts? Thank You ~Doug Rooney Sonoma Tilemakers IT Manager 7750 Bell Rd. Windsor Ca, 95492 (707) 837-8177 X211 (707) 837-9472 FAX i...@sonomatilemakers.com image001.png
Re: Outlook using RDP over HTTP issue
I thought it was RPC/HTTPS, not RDP/HTTP. But I could be wrong. Kurt On Tue, Jan 19, 2010 at 11:33, Doug Rooney d...@sonomatilemakers.com wrote: I have a remote user that uses Outlook – RDP over HTTP, and it worked for a while, Now it does not work. He can ping us (webmail.sonomatilemakers.com) but when he connects using Outlook he gets errors when doing a send and receive. (See below) And when he tries using a browser and web mail, he get “Unspecified Error” Any thoughts? Thank You ~Doug Rooney Sonoma Tilemakers IT Manager 7750 Bell Rd. Windsor Ca, 95492 (707) 837-8177 X211 (707) 837-9472 FAX i...@sonomatilemakers.com
RE: Outlook using RDP over HTTP issue
Stickler. (Though you can do RDP over http(s) with TS Gateway (now called TS RDS or some such).) -Original Message- From: Kurt Buff [mailto:kurt.b...@gmail.com] Sent: Tuesday, January 19, 2010 5:13 PM To: MS-Exchange Admin Issues Subject: Re: Outlook using RDP over HTTP issue I thought it was RPC/HTTPS, not RDP/HTTP. But I could be wrong. Kurt On Tue, Jan 19, 2010 at 11:33, Doug Rooney d...@sonomatilemakers.com wrote: I have a remote user that uses Outlook – RDP over HTTP, and it worked for a while, Now it does not work. He can ping us (webmail.sonomatilemakers.com) but when he connects using Outlook he gets errors when doing a send and receive. (See below) And when he tries using a browser and web mail, he get “Unspecified Error” Any thoughts? Thank You ~Doug Rooney Sonoma Tilemakers IT Manager 7750 Bell Rd. Windsor Ca, 95492 (707) 837-8177 X211 (707) 837-9472 FAX i...@sonomatilemakers.com
