RE: Cant open one or more attachments
Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says Cant open one or more attachments. There's nothing in the logs/event list. Any Ideas? Or any one run accross this before? Craig List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Cant open one or more attachments
Yep, I was wondering if they'd just run one of the security patches for Outlook that blocked attachments.. or if they had updated or installed new antivirus software that might be stripping/blocking attachments. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 10:25 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says Cant open one or more attachments. There's nothing in the logs/event list. Any Ideas? Or any one run accross this before? Craig List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Cant open one or more attachments
You can search the KB - there is a list. If it is stripping ALL, then I would look at Exchange. If it only strips particular few - use the OWA and open the attachments. Otherwise, it's by design. Good luck. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Dawn R. Ashford [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:34 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Yep, I was wondering if they'd just run one of the security patches for Outlook that blocked attachments.. or if they had updated or installed new antivirus software that might be stripping/blocking attachments. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 10:25 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says Cant open one or more attachments. There's nothing in the logs/event list. Any Ideas? Or any one run accross this before? Craig List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Cant open one or more attachments
Turned out to be the Groupshield antivirus. It had not updated its engine in a while. The last dat file it downloaded was not supported by the old engine and he defaulted to blocking all attachments since he didnt know what to do. Thanks for all the suggestions!! Craig -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:44 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can search the KB - there is a list. If it is stripping ALL, then I would look at Exchange. If it only strips particular few - use the OWA and open the attachments. Otherwise, it's by design. Good luck. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Dawn R. Ashford [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:34 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Yep, I was wondering if they'd just run one of the security patches for Outlook that blocked attachments.. or if they had updated or installed new antivirus software that might be stripping/blocking attachments. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 10:25 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says Cant open one or more attachments. There's nothing in the logs/event list. Any Ideas? Or any one run accross this before? Craig List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Cant open one or more attachments
Very sad. I used GroupShield for a long time and had nothing but problems. If you can swing the $$, there are much much better products out there - Antigen (my favorite), Trend... Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 12:37 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Turned out to be the Groupshield antivirus. It had not updated its engine in a while. The last dat file it downloaded was not supported by the old engine and he defaulted to blocking all attachments since he didnt know what to do. Thanks for all the suggestions!! Craig -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:44 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can search the KB - there is a list. If it is stripping ALL, then I would look at Exchange. If it only strips particular few - use the OWA and open the attachments. Otherwise, it's by design. Good luck. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Dawn R. Ashford [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:34 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Yep, I was wondering if they'd just run one of the security patches for Outlook that blocked attachments.. or if they had updated or installed new antivirus software that might be stripping/blocking attachments. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 10:25 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says Cant open one or more attachments. There's nothing in the logs/event list. Any Ideas? Or any one run accross this before? Craig List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Cant open one or more attachments
You can't blame the product...you do have to keep up with the engine updates if you want a product to work. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 12:47 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Very sad. I used GroupShield for a long time and had nothing but problems. If you can swing the $$, there are much much better products out there - Antigen (my favorite), Trend... Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 12:37 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Turned out to be the Groupshield antivirus. It had not updated its engine in a while. The last dat file it downloaded was not supported by the old engine and he defaulted to blocking all attachments since he didnt know what to do. Thanks for all the suggestions!! Craig -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:44 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can search the KB - there is a list. If it is stripping ALL, then I would look at Exchange. If it only strips particular few - use the OWA and open the attachments. Otherwise, it's by design. Good luck. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Dawn R. Ashford [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:34 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Yep, I was wondering if they'd just run one of the security patches for Outlook that blocked attachments.. or if they had updated or installed new antivirus software that might be stripping/blocking attachments. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 10:25 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says Cant open one or more attachments. There's nothing in the logs/event list. Any Ideas? Or any one run accross this before? Craig List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm This e-mail and any files transmitted with it, are confidential to National Grid and are intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please contact the National Grid USA Help desk on 508-389-3375. List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Cant open one or more attachments
I did stay up with the product - and so have many other people. The product has some major flaws that support is unable to resolve and you only find out about it after you've been hit. In the reported case below - I agree it was a mistake of not keeping up. But overall, the product leaves a lot to be desired. If you search the archives - you'll find more people dislike Groupshield than like it. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Exchange Discussion Group [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 12:51 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can't blame the product...you do have to keep up with the engine updates if you want a product to work. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 12:47 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Very sad. I used GroupShield for a long time and had nothing but problems. If you can swing the $$, there are much much better products out there - Antigen (my favorite), Trend... Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 12:37 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Turned out to be the Groupshield antivirus. It had not updated its engine in a while. The last dat file it downloaded was not supported by the old engine and he defaulted to blocking all attachments since he didnt know what to do. Thanks for all the suggestions!! Craig -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:44 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can search the KB - there is a list. If it is stripping ALL, then I would look at Exchange. If it only strips particular few - use the OWA and open the attachments. Otherwise, it's by design. Good luck. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Dawn R. Ashford [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:34 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Yep, I was wondering if they'd just run one of the security patches for Outlook that blocked attachments.. or if they had updated or installed new antivirus software that might be stripping/blocking attachments. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 10:25 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says Cant open one or more attachments. There's nothing in the logs/event list. Any Ideas? Or any one run accross
RE: Cant open one or more attachments
What SP level and what AV package? Have you tried turning AV off? -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 8:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says Cant open one or more attachments. There's nothing in the logs/event list. Any Ideas? Or any one run accross this before? Craig List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Cant open one or more attachments
I KNEW IT WOULD BE POOPSHIELD!!! -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 9:37 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Turned out to be the Groupshield antivirus. It had not updated its engine in a while. The last dat file it downloaded was not supported by the old engine and he defaulted to blocking all attachments since he didnt know what to do. Thanks for all the suggestions!! Craig -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:44 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can search the KB - there is a list. If it is stripping ALL, then I would look at Exchange. If it only strips particular few - use the OWA and open the attachments. Otherwise, it's by design. Good luck. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Dawn R. Ashford [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:34 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Yep, I was wondering if they'd just run one of the security patches for Outlook that blocked attachments.. or if they had updated or installed new antivirus software that might be stripping/blocking attachments. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 10:25 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says Cant open one or more attachments. There's nothing in the logs/event list. Any Ideas? Or any one run accross this before? Craig List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Cant open one or more attachments
Ok, this one time out of 50 we wont blame the product. -Original Message- From: Exchange Discussion Group [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 9:51 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can't blame the product...you do have to keep up with the engine updates if you want a product to work. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 12:47 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Very sad. I used GroupShield for a long time and had nothing but problems. If you can swing the $$, there are much much better products out there - Antigen (my favorite), Trend... Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 12:37 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Turned out to be the Groupshield antivirus. It had not updated its engine in a while. The last dat file it downloaded was not supported by the old engine and he defaulted to blocking all attachments since he didnt know what to do. Thanks for all the suggestions!! Craig -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:44 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can search the KB - there is a list. If it is stripping ALL, then I would look at Exchange. If it only strips particular few - use the OWA and open the attachments. Otherwise, it's by design. Good luck. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Dawn R. Ashford [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:34 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Yep, I was wondering if they'd just run one of the security patches for Outlook that blocked attachments.. or if they had updated or installed new antivirus software that might be stripping/blocking attachments. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 10:25 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says Cant open one or more attachments. There's nothing in the logs/event list. Any Ideas? Or any one run accross this before? Craig List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm This e-mail and any files transmitted with it, are confidential to National Grid and are intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error, please contact the National Grid USA
RE: Cant open one or more attachments
Geez - where ya been. Waiting on your comments for a while now. Napping again? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 4:30 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Ok, this one time out of 50 we wont blame the product. -Original Message- From: Exchange Discussion Group [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 9:51 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can't blame the product...you do have to keep up with the engine updates if you want a product to work. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 12:47 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Very sad. I used GroupShield for a long time and had nothing but problems. If you can swing the $$, there are much much better products out there - Antigen (my favorite), Trend... Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 12:37 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Turned out to be the Groupshield antivirus. It had not updated its engine in a while. The last dat file it downloaded was not supported by the old engine and he defaulted to blocking all attachments since he didnt know what to do. Thanks for all the suggestions!! Craig -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:44 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can search the KB - there is a list. If it is stripping ALL, then I would look at Exchange. If it only strips particular few - use the OWA and open the attachments. Otherwise, it's by design. Good luck. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Dawn R. Ashford [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:34 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Yep, I was wondering if they'd just run one of the security patches for Outlook that blocked attachments.. or if they had updated or installed new antivirus software that might be stripping/blocking attachments. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 10:25 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says Cant open one or more attachments. There's nothing in the logs/event list. Any Ideas? Or any one run accross this before? Craig List Charter and FAQ at: http://www.sunbelt
RE: Cant open one or more attachments
No. Long lunch!! -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 1:37 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Geez - where ya been. Waiting on your comments for a while now. Napping again? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 4:30 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Ok, this one time out of 50 we wont blame the product. -Original Message- From: Exchange Discussion Group [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 9:51 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can't blame the product...you do have to keep up with the engine updates if you want a product to work. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 12:47 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Very sad. I used GroupShield for a long time and had nothing but problems. If you can swing the $$, there are much much better products out there - Antigen (my favorite), Trend... Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 12:37 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Turned out to be the Groupshield antivirus. It had not updated its engine in a while. The last dat file it downloaded was not supported by the old engine and he defaulted to blocking all attachments since he didnt know what to do. Thanks for all the suggestions!! Craig -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:44 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can search the KB - there is a list. If it is stripping ALL, then I would look at Exchange. If it only strips particular few - use the OWA and open the attachments. Otherwise, it's by design. Good luck. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Dawn R. Ashford [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:34 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Yep, I was wondering if they'd just run one of the security patches for Outlook that blocked attachments.. or if they had updated or installed new antivirus software that might be stripping/blocking attachments. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 10:25 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment
RE: Cant open one or more attachments
Made with pride by McCrapee -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 16:29 To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments I KNEW IT WOULD BE POOPSHIELD!!! -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 9:37 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Turned out to be the Groupshield antivirus. It had not updated its engine in a while. The last dat file it downloaded was not supported by the old engine and he defaulted to blocking all attachments since he didnt know what to do. Thanks for all the suggestions!! Craig -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:44 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can search the KB - there is a list. If it is stripping ALL, then I would look at Exchange. If it only strips particular few - use the OWA and open the attachments. Otherwise, it's by design. Good luck. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Dawn R. Ashford [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:34 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Yep, I was wondering if they'd just run one of the security patches for Outlook that blocked attachments.. or if they had updated or installed new antivirus software that might be stripping/blocking attachments. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 10:25 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says Cant open one or more attachments. There's nothing in the logs/event list. Any Ideas? Or any one run accross this before? Craig List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm _ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Cant open one or more attachments
Hi ! We were facing the same problem on our exchange servers and it is due groupshield , there is a registry value that needs to be increased if you require it let me know . Harshang --- David N. Precht [EMAIL PROTECTED] wrote: Made with pride by McCrapee -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 16:29 To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments I KNEW IT WOULD BE POOPSHIELD!!! -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 9:37 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Turned out to be the Groupshield antivirus. It had not updated its engine in a while. The last dat file it downloaded was not supported by the old engine and he defaulted to blocking all attachments since he didnt know what to do. Thanks for all the suggestions!! Craig -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:44 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can search the KB - there is a list. If it is stripping ALL, then I would look at Exchange. If it only strips particular few - use the OWA and open the attachments. Otherwise, it's by design. Good luck. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Dawn R. Ashford [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:34 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Yep, I was wondering if they'd just run one of the security patches for Outlook that blocked attachments.. or if they had updated or installed new antivirus software that might be stripping/blocking attachments. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 10:25 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says Cant open one or more attachments. There's nothing in the logs/event list. Any Ideas? Or any one run accross this before? Craig List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm _ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm __ Do You Yahoo!? Yahoo! Sports - Coverage of the 2002 Olympic Games http://sports.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Cant open one or more attachments
Just post it!!! -Original Message- From: harshang shah [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 8:51 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Hi ! We were facing the same problem on our exchange servers and it is due groupshield , there is a registry value that needs to be increased if you require it let me know . Harshang --- David N. Precht [EMAIL PROTECTED] wrote: Made with pride by McCrapee -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 16:29 To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments I KNEW IT WOULD BE POOPSHIELD!!! -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 9:37 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Turned out to be the Groupshield antivirus. It had not updated its engine in a while. The last dat file it downloaded was not supported by the old engine and he defaulted to blocking all attachments since he didnt know what to do. Thanks for all the suggestions!! Craig -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:44 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can search the KB - there is a list. If it is stripping ALL, then I would look at Exchange. If it only strips particular few - use the OWA and open the attachments. Otherwise, it's by design. Good luck. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Dawn R. Ashford [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:34 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Yep, I was wondering if they'd just run one of the security patches for Outlook that blocked attachments.. or if they had updated or installed new antivirus software that might be stripping/blocking attachments. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 10:25 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says Cant open one or more attachments. There's nothing in the logs/event list. Any Ideas? Or any one run accross this before? Craig List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm _ Do You Yahoo!? Get your free @yahoo.com address at http://mail.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm __ Do You Yahoo!? Yahoo! Sports - Coverage of the 2002 Olympic Games http://sports.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Cant open one or more attachments
Actually the problem occurs because groupshield scan each mailbox and each attachment also by default the open retry value is set 2 so if you increase the value to 500 then the problem is resolved . [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\VirusScan] OpenRetryDelay=dword:01f4 I'm confident about that this will resolve our problem we had got the solution from NAI . Harshang --- Ray Zorz [EMAIL PROTECTED] wrote: Just post it!!! -Original Message- From: harshang shah [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 8:51 PM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Hi ! We were facing the same problem on our exchange servers and it is due groupshield , there is a registry value that needs to be increased if you require it let me know . Harshang --- David N. Precht [EMAIL PROTECTED] wrote: Made with pride by McCrapee -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 16:29 To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments I KNEW IT WOULD BE POOPSHIELD!!! -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 9:37 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Turned out to be the Groupshield antivirus. It had not updated its engine in a while. The last dat file it downloaded was not supported by the old engine and he defaulted to blocking all attachments since he didnt know what to do. Thanks for all the suggestions!! Craig -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:44 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments You can search the KB - there is a list. If it is stripping ALL, then I would look at Exchange. If it only strips particular few - use the OWA and open the attachments. Otherwise, it's by design. Good luck. Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Dawn R. Ashford [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:34 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Yep, I was wondering if they'd just run one of the security patches for Outlook that blocked attachments.. or if they had updated or installed new antivirus software that might be stripping/blocking attachments. -Original Message- From: Clark, Steve [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 10:25 AM To: MS-Exchange Admin Issues Subject: RE: Cant open one or more attachments Outlook blocking for security? Steve Clark Clark Systems Support, LLC AVIEN Charter Member Who's watching your network? www.clarksupport.com 301-610-9584 voice 240-465-0323 Efax The data furnished in connection with this document is deemed by Clark Systems Support, LLC., to contain proprietary and privileged information and shall not be disclosed or used for the benefit of others without the prior written permission of Clark Systems Support, LLC. -Original Message- From: Craig Ramsey [mailto:[EMAIL PROTECTED]] Sent: Friday, February 22, 2002 11:13 AM To: MS-Exchange Admin Issues Subject: Cant open one or more attachments Maybe someone can help me. Our Exchange (5.5) is dropping attachments or so it seems. When we send internal (or external) email, and attach (anything -txt, pdf, exe) a file, the recipient sees the attachment paperclip in the received list, but not on the preview pane as normal. when you try to open the attachment, it tries for a second then says Cant open one or more attachments. There's nothing in the logs/event list. Any Ideas? Or any one run accross this before? Craig List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt