RE: Internal Email Disappearing
I have deleted all the personal folders in her system. Disconnected all the network drive. It still did not help. Saida -Original Message- From: Terry Lynch [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 11, 2001 3:33 PM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing Could they be going into a Personal Folder on her local machine? -Original Message- From: Fatmi, Saida [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 11, 2001 5:41 AM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing I dont see any error in the server log. Last night I have created that user's profile in my system. I have sent some internal email and the email stayed in her system and did not disappeared. So I think there is something going on in her local system. But I have no clue. -Original Message- From: David N Precht [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 11, 2001 7:26 AM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing Sounds like fun times to me ;) Any luck ? --- Andrew J. Lund, MCSE [EMAIL PROTECTED] wrote: Any errors in the application event log on the server? I'm dealing with an Exchange 2K corrupt priv.edb right now. It's fun. -Original Message- From: Saida Fatmi [mailto:[EMAIL PROTECTED]] Sent: Monday, December 10, 2001 7:11 PM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing I have checked one users outlook settings. She does not have any rules, no filters turn on, Delivery location is set to her mailbox, our exchange server does not have pop3 support. The message is coming to her mailbox. If she opens the message the message will stay. If she closes outlook without openning this message, then next time when she opens outlook, it willdisappear. I just dont know what is going on. It is only happening for internal email messages. Please help List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm __ Do You Yahoo!? Check out Yahoo! Shopping and Yahoo! Auctions for all of your unique holiday gifts! Buy at http://shopping.yahoo.com or bid at http://auctions.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Internal Email Disappearing
Sounds like fun times to me ;) Any luck ? --- Andrew J. Lund, MCSE [EMAIL PROTECTED] wrote: Any errors in the application event log on the server? I'm dealing with an Exchange 2K corrupt priv.edb right now. It's fun. -Original Message- From: Saida Fatmi [mailto:[EMAIL PROTECTED]] Sent: Monday, December 10, 2001 7:11 PM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing I have checked one users outlook settings. She does not have any rules, no filters turn on, Delivery location is set to her mailbox, our exchange server does not have pop3 support. The message is coming to her mailbox. If she opens the message the message will stay. If she closes outlook without openning this message, then next time when she opens outlook, it willdisappear. I just dont know what is going on. It is only happening for internal email messages. Please help List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm __ Do You Yahoo!? Check out Yahoo! Shopping and Yahoo! Auctions for all of your unique holiday gifts! Buy at http://shopping.yahoo.com or bid at http://auctions.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Internal Email Disappearing
I dont see any error in the server log. Last night I have created that user's profile in my system. I have sent some internal email and the email stayed in her system and did not disappeared. So I think there is something going on in her local system. But I have no clue. -Original Message- From: David N Precht [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 11, 2001 7:26 AM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing Sounds like fun times to me ;) Any luck ? --- Andrew J. Lund, MCSE [EMAIL PROTECTED] wrote: Any errors in the application event log on the server? I'm dealing with an Exchange 2K corrupt priv.edb right now. It's fun. -Original Message- From: Saida Fatmi [mailto:[EMAIL PROTECTED]] Sent: Monday, December 10, 2001 7:11 PM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing I have checked one users outlook settings. She does not have any rules, no filters turn on, Delivery location is set to her mailbox, our exchange server does not have pop3 support. The message is coming to her mailbox. If she opens the message the message will stay. If she closes outlook without openning this message, then next time when she opens outlook, it willdisappear. I just dont know what is going on. It is only happening for internal email messages. Please help List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm __ Do You Yahoo!? Check out Yahoo! Shopping and Yahoo! Auctions for all of your unique holiday gifts! Buy at http://shopping.yahoo.com or bid at http://auctions.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Internal Email Disappearing
Does she have any rules or views set on the mailbox? ~ -K.Borndale Network Administrator Sybari Software 631.630.8569 -direct dial 631.439.0689 -fax http://www.sybari.com One man's ceiling is another man's floor |+--- || Saida Fatmi| || saida_fatmi@| || ncsu.edu| || | || 12/10/2001 | || 10:11 PM | || Please | || respond to | || MS-Exchange | || Admin Issues| || | |+--- ---| | | | To: MS-Exchange Admin Issues [EMAIL PROTECTED] | | cc: | | Subject: RE: Internal Email Disappearing | ---| I have checked one users outlook settings. She does not have any rules, no filters turn on, Delivery location is set to her mailbox, our exchange server does not have pop3 support. The message is coming to her mailbox. If she opens the message the message will stay. If she closes outlook without openning this message, then next time when she opens outlook, it willdisappear. I just dont know what is going on. It is only happening for internal email messages. Please help List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Internal Email Disappearing
She has two rules and I have deleted them. She has no filter setup. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 11, 2001 10:51 AM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing Does she have any rules or views set on the mailbox? ~ -K.Borndale Network Administrator Sybari Software 631.630.8569 -direct dial 631.439.0689 -fax http://www.sybari.com One man's ceiling is another man's floor |+--- || Saida Fatmi| || saida_fatmi@| || ncsu.edu| || | || 12/10/2001 | || 10:11 PM | || Please | || respond to | || MS-Exchange | || Admin Issues| || | |+--- --- | | | | To: MS-Exchange Admin Issues [EMAIL PROTECTED] | | cc: | | Subject: RE: Internal Email Disappearing | --- | I have checked one users outlook settings. She does not have any rules, no filters turn on, Delivery location is set to her mailbox, our exchange server does not have pop3 support. The message is coming to her mailbox. If she opens the message the message will stay. If she closes outlook without openning this message, then next time when she opens outlook, it willdisappear. I just dont know what is going on. It is only happening for internal email messages. Please help List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Internal Email Disappearing
What if you view her mailbox from a different profile/clinet/machine? Or via OWA? Can you see the messages then? ~ -K.Borndale Network Administrator Sybari Software 631.630.8569 -direct dial 631.439.0689 -fax http://www.sybari.com One man's ceiling is another man's floor |+--- || Fatmi, | || Saida | || saida_fatmi@| || ncsu.edu| || | || 12/11/2001 | || 10:48 AM | || Please | || respond to | || MS-Exchange | || Admin Issues| || | |+--- ---| | | | To: MS-Exchange Admin Issues [EMAIL PROTECTED] | | cc: | | Subject: RE: Internal Email Disappearing | ---| She has two rules and I have deleted them. She has no filter setup. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 11, 2001 10:51 AM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing Does she have any rules or views set on the mailbox? ~ -K.Borndale Network Administrator Sybari Software 631.630.8569 -direct dial 631.439.0689 -fax http://www.sybari.com One man's ceiling is another man's floor |+--- || Saida Fatmi| || saida_fatmi@| || ncsu.edu| || | || 12/10/2001 | || 10:11 PM | || Please | || respond to | || MS-Exchange | || Admin Issues| || | |+--- --- | | | | To: MS-Exchange Admin Issues [EMAIL PROTECTED] | | cc: | | Subject: RE: Internal Email Disappearing | --- | I have checked one users outlook settings. She does not have any rules, no filters turn on, Delivery location is set to her mailbox, our exchange server does not have pop3 support. The message is coming to her mailbox. If she opens the message the message will stay. If she closes outlook without openning this message, then next time when she opens outlook, it willdisappear. I just dont know what is going on. It is only happening for internal email messages. Please help List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Internal Email Disappearing
Maybe just create a second profile. Let her machine run with the two profiles... if that fixes it, delete the old profile. ~ -K.Borndale Network Administrator Sybari Software 631.630.8569 -direct dial 631.439.0689 -fax http://www.sybari.com One man's ceiling is another man's floor |+--- || Fatmi, | || Saida | || saida_fatmi@| || ncsu.edu| || | || 12/11/2001 | || 11:26 AM | || Please | || respond to | || MS-Exchange | || Admin Issues| || | |+--- ---| | | | To: MS-Exchange Admin Issues [EMAIL PROTECTED] | | cc: | | Subject: RE: Internal Email Disappearing | ---| Yes. I have created her profile in my system and the message stayed. So there is something in her local system that is causing that. But I am not too sure. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 11, 2001 11:01 AM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing What if you view her mailbox from a different profile/clinet/machine? Or via OWA? Can you see the messages then? ~ -K.Borndale Network Administrator Sybari Software 631.630.8569 -direct dial 631.439.0689 -fax http://www.sybari.com One man's ceiling is another man's floor |+--- || Fatmi, | || Saida | || saida_fatmi@| || ncsu.edu| || | || 12/11/2001 | || 10:48 AM | || Please | || respond to | || MS-Exchange | || Admin Issues| || | |+--- --- | | | | To: MS-Exchange Admin Issues [EMAIL PROTECTED] | | cc: | | Subject: RE: Internal Email Disappearing | --- | She has two rules and I have deleted them. She has no filter setup. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 11, 2001 10:51 AM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing Does she have any rules or views set on the mailbox? ~ -K.Borndale Network Administrator Sybari Software 631.630.8569 -direct dial 631.439.0689 -fax http://www.sybari.com One man's ceiling is another man's floor |+--- || Saida Fatmi| || saida_fatmi@| || ncsu.edu| || | || 12/10/2001 | || 10:11 PM | || Please | || respond to | || MS-Exchange | || Admin Issues| || | |+--- --- | | | | To: MS-Exchange Admin Issues [EMAIL PROTECTED] | | cc: | | Subject: RE: Internal Email Disappearing | --- | I have checked one users outlook settings. She does not have any rules, no filters turn on, Delivery location is set to her mailbox, our exchange server does not have pop3 support. The message is coming to her mailbox. If she opens the message the message will stay. If she closes outlook without openning this message, then next time when she opens outlook, it willdisappear. I just dont
RE: Internal Email Disappearing
Could they be going into a Personal Folder on her local machine? -Original Message- From: Fatmi, Saida [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 11, 2001 5:41 AM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing I dont see any error in the server log. Last night I have created that user's profile in my system. I have sent some internal email and the email stayed in her system and did not disappeared. So I think there is something going on in her local system. But I have no clue. -Original Message- From: David N Precht [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 11, 2001 7:26 AM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing Sounds like fun times to me ;) Any luck ? --- Andrew J. Lund, MCSE [EMAIL PROTECTED] wrote: Any errors in the application event log on the server? I'm dealing with an Exchange 2K corrupt priv.edb right now. It's fun. -Original Message- From: Saida Fatmi [mailto:[EMAIL PROTECTED]] Sent: Monday, December 10, 2001 7:11 PM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing I have checked one users outlook settings. She does not have any rules, no filters turn on, Delivery location is set to her mailbox, our exchange server does not have pop3 support. The message is coming to her mailbox. If she opens the message the message will stay. If she closes outlook without openning this message, then next time when she opens outlook, it willdisappear. I just dont know what is going on. It is only happening for internal email messages. Please help List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm __ Do You Yahoo!? Check out Yahoo! Shopping and Yahoo! Auctions for all of your unique holiday gifts! Buy at http://shopping.yahoo.com or bid at http://auctions.yahoo.com List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Internal Email Disappearing
We had a similar problem at one of our client sites. A number of users reported items disappearing from their mailboxes or not appearing at all, yet the messages were definitely in the mailbox: we confirmed this by connecting to the mailbox on another system, via OWA, and by browsing the M: drive. The cause of the problem has to do with directly modifying file permissions on the M: drive due to manually modifying file permissions through Explorer, file-level AV protection enabled (I know, I know... we learned that lesson...) or backing up the M: drive. Have you done any of these? Not sure if this is the same problem, but sounds similar. We resolved it on the machines experiencing the issue using an Outlook patch (Q302852). -Aaron -Original Message- From: Fatmi, Saida [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 11, 2001 9:27 AM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing Yes. I have created her profile in my system and the message stayed. So there is something in her local system that is causing that. But I am not too sure. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 11, 2001 11:01 AM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing What if you view her mailbox from a different profile/clinet/machine? Or via OWA? Can you see the messages then? ~ -K.Borndale Network Administrator Sybari Software 631.630.8569 -direct dial 631.439.0689 -fax http://www.sybari.com One man's ceiling is another man's floor |+--- || Fatmi, | || Saida | || saida_fatmi@| || ncsu.edu| || | || 12/11/2001 | || 10:48 AM | || Please | || respond to | || MS-Exchange | || Admin Issues| || | |+--- --- | | | | To: MS-Exchange Admin Issues [EMAIL PROTECTED] | | cc: | | Subject: RE: Internal Email Disappearing | --- | She has two rules and I have deleted them. She has no filter setup. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 11, 2001 10:51 AM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing Does she have any rules or views set on the mailbox? ~ -K.Borndale Network Administrator Sybari Software 631.630.8569 -direct dial 631.439.0689 -fax http://www.sybari.com One man's ceiling is another man's floor |+--- || Saida Fatmi| || saida_fatmi@| || ncsu.edu| || | || 12/10/2001 | || 10:11 PM | || Please | || respond to | || MS-Exchange | || Admin Issues| || | |+--- --- | | | | To: MS-Exchange Admin Issues [EMAIL PROTECTED] | | cc: | | Subject: RE: Internal Email Disappearing | --- | I have checked one users outlook settings. She does not have any rules, no filters turn on, Delivery location is set to her mailbox, our exchange server does not have pop3 support. The message is coming to her mailbox. If she opens the message the message will stay. If she closes outlook without openning this message, then next time when she opens outlook, it willdisappear. I just dont know what is going on. It is only happening for internal email messages. Please help List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Internal Email Disappearing
I have checked one users outlook settings. She does not have any rules, no filters turn on, Delivery location is set to her mailbox, our exchange server does not have pop3 support. The message is coming to her mailbox. If she opens the message the message will stay. If she closes outlook without openning this message, then next time when she opens outlook, it willdisappear. I just dont know what is going on. It is only happening for internal email messages. Please help List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Internal Email Disappearing
Any errors in the application event log on the server? I'm dealing with an Exchange 2K corrupt priv.edb right now. It's fun. -Original Message- From: Saida Fatmi [mailto:[EMAIL PROTECTED]] Sent: Monday, December 10, 2001 7:11 PM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing I have checked one users outlook settings. She does not have any rules, no filters turn on, Delivery location is set to her mailbox, our exchange server does not have pop3 support. The message is coming to her mailbox. If she opens the message the message will stay. If she closes outlook without openning this message, then next time when she opens outlook, it willdisappear. I just dont know what is going on. It is only happening for internal email messages. Please help List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Internal Email Disappearing
Possible scenarios for disappearring email: 1) they have a view filter at the client View-- Current View 2) they have a POP client connected that is pulling the messages off the server 3) they have a rule redirecting these messages elsewhere (and I actually had a user with a rule moving certain email to the calendar container which made them invisible in most calendar views) William Lefkovics, MCSE, A+, ExchangeMVP -Original Message- From: Fatmi, Saida [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 06, 2001 1:20 PM To: MS-Exchange Admin Issues Subject: Internal Email Disappearing I have been getting some complaint that some users are not getting thier internal email. If I trace that message I see it came to the server and got delivered to those people's mailboxes. But they dont see it. First I thought some may have rule wizard setup. But 10-50 people are not seeing the same email message, and there is no wizrd setup. My users are very concern. Has anyone seen this problem? S List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Internal Email Disappearing
Also: They have added personal folders and/or change the delivery..of course that would/should effect all messages.. -Original Message- From: Lefkovics, William [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 06, 2001 5:09 PM To: MS-Exchange Admin Issues Subject: RE: Internal Email Disappearing Possible scenarios for disappearring email: 1) they have a view filter at the client View-- Current View 2) they have a POP client connected that is pulling the messages off the server 3) they have a rule redirecting these messages elsewhere (and I actually had a user with a rule moving certain email to the calendar container which made them invisible in most calendar views) William Lefkovics, MCSE, A+, ExchangeMVP -Original Message- From: Fatmi, Saida [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 06, 2001 1:20 PM To: MS-Exchange Admin Issues Subject: Internal Email Disappearing I have been getting some complaint that some users are not getting thier internal email. If I trace that message I see it came to the server and got delivered to those people's mailboxes. But they dont see it. First I thought some may have rule wizard setup. But 10-50 people are not seeing the same email message, and there is no wizrd setup. My users are very concern. Has anyone seen this problem? S List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
