RE: Iphone/Ipad Data usage question.
Chances are his mailbox went over the size limit before he tried to send the photo. Regardless, either up his mailbox limit or have him clean up. I wouldn't worry about what events happened when, that's just a waste of time at this point. Regards, Don Guyer Catholic Health East - Information Technology Enterprise Directory Messaging Services 3805 West Chester Pike, Suite 100, Newtown Square, Pa 19073 email: dgu...@che.orgmailto:dgu...@che.org Office: 610.550.3595 | Cell: 610.955.6528 | Fax: 610.271.9440 For immediate assistance, please open a Service Desk ticket or call the helpdesk @ 610-492-3839. [cid:image001.jpg@01CE3043.B1591330] From: Paul Cookman [mailto:paul.cook...@selection.co.uk] Sent: Wednesday, April 03, 2013 8:08 AM To: MS-Exchange Admin Issues Subject: Iphone/Ipad Data usage question. I had a user use way way over his data allowance from his IPad and found that he had hit his mailbox size limit so was unable to send. At the time he had a work related photo in his outbox. Do you think it could be trying to send the whole 7Meg photo as far as the exchange server before getting denied to send using up his data allowance or would the exchange server not allow anything to be sent as far as the server? Cut along story short, we need to know if the email could of caused the large data usage when the mailbox was denying send due to him hitting his limit. Any experiences? Kind regards, Paul. __ This email has been scanned by Selection Services Ltd using the Symantec Email Security.cloud service. __ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist Confidentiality Notice: This e-mail, including any attachments is the property of Catholic Health East and is intended for the sole use of the intended recipient(s). It may contain information that is privileged and confidential. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please delete this message, and reply to the sender regarding the error in a separate email. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelistinline: image001.jpg
RE: Iphone/Ipad Data usage question.
It is more about knowing that the Exchange/Ipad is capable of causing this, Ipad will send the full 7.5meg email up to the exchange before it gets rejected. We have to dismiss to be sure nobody is watching Videos or anything else... From: Guyer, Don [mailto:dgu...@che.org] Sent: 03 April 2013 13:18 To: MS-Exchange Admin Issues Subject: RE: Iphone/Ipad Data usage question. Chances are his mailbox went over the size limit before he tried to send the photo. Regardless, either up his mailbox limit or have him clean up. I wouldn't worry about what events happened when, that's just a waste of time at this point. Regards, Don Guyer Catholic Health East - Information Technology Enterprise Directory Messaging Services 3805 West Chester Pike, Suite 100, Newtown Square, Pa 19073 email: dgu...@che.orgmailto:dgu...@che.org Office: 610.550.3595 | Cell: 610.955.6528 | Fax: 610.271.9440 For immediate assistance, please open a Service Desk ticket or call the helpdesk @ 610-492-3839. [Description: Description: Description: InfoService-Logo240] From: Paul Cookman [mailto:paul.cook...@selection.co.uk] Sent: Wednesday, April 03, 2013 8:08 AM To: MS-Exchange Admin Issues Subject: Iphone/Ipad Data usage question. I had a user use way way over his data allowance from his IPad and found that he had hit his mailbox size limit so was unable to send. At the time he had a work related photo in his outbox. Do you think it could be trying to send the whole 7Meg photo as far as the exchange server before getting denied to send using up his data allowance or would the exchange server not allow anything to be sent as far as the server? Cut along story short, we need to know if the email could of caused the large data usage when the mailbox was denying send due to him hitting his limit. Any experiences? Kind regards, Paul. __ This email has been scanned by Selection Services Ltd using the Symantec Email Security.cloud service. __ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist Confidentiality Notice: This e-mail, including any attachments is the property of Catholic Health East and is intended for the sole use of the intended recipient(s). It may contain information that is privileged and confidential. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please delete this message, and reply to the sender regarding the error in a separate email. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist __ This email has been scanned by Selection Services Ltd using the Symantec Email Security.cloud service. __ __ This email has been scanned by Selection Services Ltd using the Symantec Email Security.cloud service. __ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelistinline: image001.jpg
RE: Iphone/Ipad Data usage question.
It is more about knowing that the Exchange/Ipad is capable of causing this, Ipad will send the full 7.5meg email up to the exchange before it gets rejected. - No, it won't. It will sit in his mailbox until the mailbox is under the limit, same behavior as Outlook. We have to dismiss to be sure nobody is watching Videos or anything else... - That's one of the pleasures of supporting mobile devices. Don't expect the user to admit to watching Netflix on the iPad. : ) Regards, Don Guyer Catholic Health East - Information Technology Enterprise Directory Messaging Services 3805 West Chester Pike, Suite 100, Newtown Square, Pa 19073 email: dgu...@che.orgmailto:dgu...@che.org Office: 610.550.3595 | Cell: 610.955.6528 | Fax: 610.271.9440 For immediate assistance, please open a Service Desk ticket or call the helpdesk @ 610-492-3839. [cid:image001.jpg@01CE304E.0BD27F90] From: Paul Cookman [mailto:paul.cook...@selection.co.uk] Sent: Wednesday, April 03, 2013 8:46 AM To: MS-Exchange Admin Issues Subject: RE: Iphone/Ipad Data usage question. It is more about knowing that the Exchange/Ipad is capable of causing this, Ipad will send the full 7.5meg email up to the exchange before it gets rejected. We have to dismiss to be sure nobody is watching Videos or anything else... From: Guyer, Don [mailto:dgu...@che.org] Sent: 03 April 2013 13:18 To: MS-Exchange Admin Issues Subject: RE: Iphone/Ipad Data usage question. Chances are his mailbox went over the size limit before he tried to send the photo. Regardless, either up his mailbox limit or have him clean up. I wouldn't worry about what events happened when, that's just a waste of time at this point. Regards, Don Guyer Catholic Health East - Information Technology Enterprise Directory Messaging Services 3805 West Chester Pike, Suite 100, Newtown Square, Pa 19073 email: dgu...@che.orgmailto:dgu...@che.org Office: 610.550.3595 | Cell: 610.955.6528 | Fax: 610.271.9440 For immediate assistance, please open a Service Desk ticket or call the helpdesk @ 610-492-3839. [cid:image001.jpg@01CE304E.0BD27F90] From: Paul Cookman [mailto:paul.cook...@selection.co.uk] Sent: Wednesday, April 03, 2013 8:08 AM To: MS-Exchange Admin Issues Subject: Iphone/Ipad Data usage question. I had a user use way way over his data allowance from his IPad and found that he had hit his mailbox size limit so was unable to send. At the time he had a work related photo in his outbox. Do you think it could be trying to send the whole 7Meg photo as far as the exchange server before getting denied to send using up his data allowance or would the exchange server not allow anything to be sent as far as the server? Cut along story short, we need to know if the email could of caused the large data usage when the mailbox was denying send due to him hitting his limit. Any experiences? Kind regards, Paul. __ This email has been scanned by Selection Services Ltd using the Symantec Email Security.cloud service. __ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist Confidentiality Notice: This e-mail, including any attachments is the property of Catholic Health East and is intended for the sole use of the intended recipient(s). It may contain information that is privileged and confidential. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please delete this message, and reply to the sender regarding the error in a separate email. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist __ This email has been scanned by Selection Services Ltd using the Symantec Email Security.cloud service. __ __ This email has been scanned by Selection Services Ltd using the Symantec Email Security.cloud service. __ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist Confidentiality Notice: This e-mail, including any attachments is the property of Catholic Health East and is intended for the sole use of the intended recipient(s). It may contain information
Re: IPhone/IPad Data usage question.
In the uk
Most data plans in fact everyone I've seen only include download to the
device
Not upload
So in the uk this would not affect his plan no matter how the photo was
sent.
YMMV
On Wednesday, 3 April 2013, John Matteson wrote:
Depends on how he’s connecting from the iPad to the Exchange server.
** **
If it’s an Active Sync connection, like the Mail+ app, then it would be
like Outlook connected to an Exchange server, if he was at his limit in the
mailbox, then the mail would just sit there and not move.
** **
You might want to check the iPad for other apps/reasons why the guy is
over his data limit.
** **
*From:* Paul Cookman [mailto:paul.cook...@selection.co.ukjavascript:_e({},
'cvml', 'paul.cook...@selection.co.uk');]
*Sent:* Wednesday, April 03, 2013 8:08 AM
*To:* MS-Exchange Admin Issues
*Subject:* Iphone/Ipad Data usage question.
** **
I had a user use way way over his data allowance from his IPad and found
that he had hit his mailbox size limit so was unable to send. At the time
he had a work related photo in his outbox. Do you think it could be trying
to send the whole 7Meg photo as far as the exchange server before getting
denied to send using up his data allowance or would the exchange server not
allow anything to be sent as far as the server?
** **
Cut along story short, we need to know if the email could of caused the
large data usage when the mailbox was denying send due to him hitting his
limit. Any experiences?
** **
Kind regards,
** **
Paul.
** **
** **
__
This email has been scanned by Selection Services Ltd using the Symantec
Email Security.cloud service.
__
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RE: IPhone/IPad Data usage question.
Lucky you! Just checked with ATT and Verizon here and both sent/received are charged against data plan. Regards, Don Guyer Catholic Health East - Information Technology Enterprise Directory Messaging Services 3805 West Chester Pike, Suite 100, Newtown Square, Pa 19073 email: dgu...@che.orgmailto:dgu...@che.org Office: 610.550.3595 | Cell: 610.955.6528 | Fax: 610.271.9440 For immediate assistance, please open a Service Desk ticket or call the helpdesk @ 610-492-3839. [cid:image001.jpg@01CE3056.592EC0C0] From: Graeme Carstairs [mailto:loonyto...@gmail.com] Sent: Wednesday, April 03, 2013 10:12 AM To: MS-Exchange Admin Issues Subject: Re: IPhone/IPad Data usage question. In the uk Most data plans in fact everyone I've seen only include download to the device Not upload So in the uk this would not affect his plan no matter how the photo was sent. YMMV On Wednesday, 3 April 2013, John Matteson wrote: Depends on how he's connecting from the iPad to the Exchange server. If it's an Active Sync connection, like the Mail+ app, then it would be like Outlook connected to an Exchange server, if he was at his limit in the mailbox, then the mail would just sit there and not move. You might want to check the iPad for other apps/reasons why the guy is over his data limit. From: Paul Cookman [mailto:paul.cook...@selection.co.ukjavascript:_e(%7b%7d,%20'cvml',%20'paul.cook...@selection.co.uk');] Sent: Wednesday, April 03, 2013 8:08 AM To: MS-Exchange Admin Issues Subject: Iphone/Ipad Data usage question. I had a user use way way over his data allowance from his IPad and found that he had hit his mailbox size limit so was unable to send. At the time he had a work related photo in his outbox. Do you think it could be trying to send the whole 7Meg photo as far as the exchange server before getting denied to send using up his data allowance or would the exchange server not allow anything to be sent as far as the server? Cut along story short, we need to know if the email could of caused the large data usage when the mailbox was denying send due to him hitting his limit. Any experiences? Kind regards, Paul. __ This email has been scanned by Selection Services Ltd using the Symantec Email Security.cloud service. __ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.comjavascript:_e(%7b%7d,%20'cvml',%20'listmana...@lyris.sunbeltsoftware.com'); with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.comjavascript:_e(%7b%7d,%20'cvml',%20'listmana...@lyris.sunbeltsoftware.com'); with the body: unsubscribe exchangelist -- Good news everyone, you have just received an e-mail from me! --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist Confidentiality Notice: This e-mail, including any attachments is the property of Catholic Health East and is intended for the sole use of the intended recipient(s). It may contain information that is privileged and confidential. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please delete this message, and reply to the sender regarding the error in a separate email. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelistinline: image001.jpg
