RE: Palm syncing and Deleted item retention

2001-11-16 Thread Arnold, Jamie

The DATA is toast.  I'm going through the very same thing, but with 2 years
worth of appoints for a VP.  Chapura uses it's own interface and that
bypases the MTA completely.  DumpsterAlwaysOn, item retention, etc will
*not* work here.  The stuff is gone forever.

Can you say disaster recovery test in progress?

J

-Original Message-
From: Bendall, Paul [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, November 15, 2001 5:23 AM
To: MS-Exchange Admin Issues
Subject: Palm syncing and Deleted item retention


Does anyone know how the Chapura Pocket Mirror synchsonises between Outlook
and Palm PDA? A user has managed to incorrectly synchronise the Palm and
wipe out 2,000 contacts from his Outlook and Palm. I have looked in deleted
items, and delted item recovery tool with the administrator registry
addition to show items in the Contacts folder. The client was Outlook 2000
so the Contacts if hard deleted should still be visible but they are not.
Does pocket mirror use it's own MAPI commands and this explains why the
items are not available under deleted item retention. 

Regards, 

Paul 


List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm

List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm




RE: Palm syncing and Deleted item retention

2001-11-15 Thread Don Ely

It's the config of his palm software that fzcked him...  Can you say bye bye
contacts?  Sounds like a good time for a test restore...

-Original Message-
From: Bendall, Paul [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, November 15, 2001 2:23 AM
To: MS-Exchange Admin Issues
Subject: Palm syncing and Deleted item retention


Does anyone know how the Chapura Pocket Mirror synchsonises between Outlook
and Palm PDA? A user has managed to incorrectly synchronise the Palm and
wipe out 2,000 contacts from his Outlook and Palm. I have looked in deleted
items, and delted item recovery tool with the administrator registry
addition to show items in the Contacts folder. The client was Outlook 2000
so the Contacts if hard deleted should still be visible but they are not.
Does pocket mirror use it's own MAPI commands and this explains why the
items are not available under deleted item retention. 

Regards, 

Paul 


List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm

List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm




RE: Palm syncing and Deleted item retention

2001-11-15 Thread Ellery July

one of the issues with Palm (which I actually prefer over PPC) is that if an
item is deleted on the palm it does not automatically get sent to the
deleted items folder (like it does with PPC). 

Don is right the info

ellery july
Technical Lead
Northwest Area Foundation
332 Minnesota
e-1201 
St. Paul, MN 55101
email - [EMAIL PROTECTED]
phone - 651-225-3895 
fax   - 651-225-7695   is probably gone, gone, gone.



-Original Message-
From: Bendall, Paul [mailto:[EMAIL PROTECTED]]
Sent: Thursday, November 15, 2001 4:23 AM
To: MS-Exchange Admin Issues
Subject: Palm syncing and Deleted item retention


Does anyone know how the Chapura Pocket Mirror synchsonises between Outlook
and Palm PDA? A user has managed to incorrectly synchronise the Palm and
wipe out 2,000 contacts from his Outlook and Palm. I have looked in deleted
items, and delted item recovery tool with the administrator registry
addition to show items in the Contacts folder. The client was Outlook 2000
so the Contacts if hard deleted should still be visible but they are not.
Does pocket mirror use it's own MAPI commands and this explains why the
items are not available under deleted item retention. 

Regards, 

Paul 


List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm

List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm




RE: Palm syncing and Deleted item retention

2001-11-15 Thread Bendall, Paul

I thought as much, so the Palm software or more accurately the Chapura
Pocket mirror is directly making MAPI calls to Exchange and making a hard
delete of the items? Would be a nice improvement if the software created a
PST file for all deletions, don't you think.

Paul

-Original Message-
From: Don Ely [mailto:[EMAIL PROTECTED]]
Sent: 15 November 2001 15:26
To: MS-Exchange Admin Issues
Subject: RE: Palm syncing and Deleted item retention


It's the config of his palm software that fzcked him...  Can you say bye bye
contacts?  Sounds like a good time for a test restore...

-Original Message-
From: Bendall, Paul [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, November 15, 2001 2:23 AM
To: MS-Exchange Admin Issues
Subject: Palm syncing and Deleted item retention


Does anyone know how the Chapura Pocket Mirror synchsonises between Outlook
and Palm PDA? A user has managed to incorrectly synchronise the Palm and
wipe out 2,000 contacts from his Outlook and Palm. I have looked in deleted
items, and delted item recovery tool with the administrator registry
addition to show items in the Contacts folder. The client was Outlook 2000
so the Contacts if hard deleted should still be visible but they are not.
Does pocket mirror use it's own MAPI commands and this explains why the
items are not available under deleted item retention. 

Regards, 

Paul 


List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm

List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm
This e-mail and any files transmitted with it are intended solely for the
addressee and are confidential. They may also be legally privileged.
Copyright in them is reserved by Delphis Consulting PLC [Delphis] and they
must not be disclosed to, or used by, anyone other than the addressee. If
you have received this e-mail and any accompanying files in error, you may
not copy, publish or use them in any way and you should delete them from
your system and notify us immediately.E-mails are not secure.  Delphis does
not accept responsibility for changes to e-mails that occur after they have
been sent.  Any opinions expressed in this e-mail may be personal to the
author and may not necessarily reflect the opinions of Delphis.

_
This message has been checked for all known viruses by the 
MessageLabs Virus Scanning Service. For further information visit
http://www.messagelabs.com/stats.asp

List Charter and FAQ at:
http://www.sunbelt-software.com/exchange_list_charter.htm