RE: Calendar Problem
I have run into this on our Resource Calendars. For us, it came down to corrupt reoccurrence information in one of the meetings. To fix it, I opened the calendar with a legacy client (exchange client) and moved the calendar folder to a PST. Then I had outlook recreate the Calendar folder by opening outlook with the /resetfolder switch. Then from the exchange client I began moving appointments back into the calendar until I found the one that was corrupt (also have the mailbox open with Outlook and the processor will spike when it is moved in). Recreate that item and all is good. Matt -Original Message- From: John [mailto:[EMAIL PROTECTED]] Sent: Thursday, April 11, 2002 3:11 PM To: MS-Exchange Admin Issues Subject: Calendar Problem User running Outlook 98 connects to Exchange 5.5 SP4 server. Since yesterday every time they click on the calendar it will cause Outlook to hang. The CPU spikes to 100 and Outlook shows that it is not responding. They are still receiving email, but anything to do with the calendar will just hang Outlook. The only thing that I know changed yesterday is we removed some old accounts off the server. They had all been hidden for some time so I know no one was using them, but they could have had an old meeting scheduled with one of them. I wouldn't think this would cause Outlook to hang though. If the user connects through OWA everything works fine. She can see her calendar and use it without issues. If someone else tries to open her calendar (one of her delegates) it will cause their Outlook to just hang as well. I have tried searching the knowledge base but could not find anything. I was hoping that someone had seen something like this before and could help me out. I appreciate it, John List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Calendar Problem
I don't get any error message. It will just hang and the CPU will peg out. The only time I got a message is when I tried to export the calendar to a PST. I got a message saying, "One or more recipients in this item were not usable. You need to recreate the addresses. Could not complete the operation. One or more parameter values are not valid." After I clicked OK it continued exporting. That made me think that one of the items was corrupt in the calendar so I archived the calendar telling it to delete anything older than a month. I still could not get into the calendar but when I exported it to a PST again I did not get that message. > You may have a corrupted calendar. Do you get an Operation Failed message > when opening > the mailbox? Recurring meeting messages are generally the cause. > > Regards, > > Mike Mitchell > Systems eMAIL Administrator > Alverno Information Services > [EMAIL PROTECTED] > (317) 532-7800 ext. 6211 > > > -Original Message- > From: John [mailto:[EMAIL PROTECTED]] > Sent: Friday, April 12, 2002 11:17 AM > To: MS-Exchange Admin Issues > Subject: Re: Calendar Problem > > > Just to add more to this. I exported the calendar to a PST. It appears > that I can manage the calendar as long as I don't try to view the > calendar. When I opened the PST on another computer and clicked on the > calendar it caused Outlook to hang on that machine as well. I set the > autoarchive to delete anything older than a day (still on the PST) and set > the computers date to 2004. It finished the archive, but when I clicked > on it I got the same response. If anyone has any ideas on this I would > appreciate it. > Thanks, > John > > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Calendar Problem
You may have a corrupted calendar. Do you get an Operation Failed message when opening the mailbox? Recurring meeting messages are generally the cause. Regards, Mike Mitchell Systems eMAIL Administrator Alverno Information Services [EMAIL PROTECTED] (317) 532-7800 ext. 6211 -Original Message- From: John [mailto:[EMAIL PROTECTED]] Sent: Friday, April 12, 2002 11:17 AM To: MS-Exchange Admin Issues Subject: Re: Calendar Problem Just to add more to this. I exported the calendar to a PST. It appears that I can manage the calendar as long as I don't try to view the calendar. When I opened the PST on another computer and clicked on the calendar it caused Outlook to hang on that machine as well. I set the autoarchive to delete anything older than a day (still on the PST) and set the computers date to 2004. It finished the archive, but when I clicked on it I got the same response. If anyone has any ideas on this I would appreciate it. Thanks, John List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Calendar Problem
Scancal? I'm not familure with this one. I tried searching for some information on it but did not see anything. What does this program do? Thanks for the reply. John > MS has a program called scancal that might help. > > -Original Message- > From: John [mailto:[EMAIL PROTECTED]] > Sent: Friday, April 12, 2002 9:17 AM > To: MS-Exchange Admin Issues > Subject: Re: Calendar Problem > > > Just to add more to this. I exported the calendar to a PST. It appears > that I can manage the calendar as long as I don't try to view the > calendar. When I opened the PST on another computer and clicked on the > calendar it caused Outlook to hang on that machine as well. I set the > autoarchive to delete anything older than a day (still on the PST) and set > the computers date to 2004. It finished the archive, but when I clicked > on it I got the same response. If anyone has any ideas on this I would > appreciate it. > Thanks, > John > > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Calendar Problem
MS has a program called scancal that might help. -Original Message- From: John [mailto:[EMAIL PROTECTED]] Sent: Friday, April 12, 2002 9:17 AM To: MS-Exchange Admin Issues Subject: Re: Calendar Problem Just to add more to this. I exported the calendar to a PST. It appears that I can manage the calendar as long as I don't try to view the calendar. When I opened the PST on another computer and clicked on the calendar it caused Outlook to hang on that machine as well. I set the autoarchive to delete anything older than a day (still on the PST) and set the computers date to 2004. It finished the archive, but when I clicked on it I got the same response. If anyone has any ideas on this I would appreciate it. Thanks, John List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
Re: Calendar Problem
Sorry, I am using the web to post this and I forgot to click the box to include original post. That may be a little helpful. : ) I pasted the original post below. > Just to add more to this. I exported the calendar to a PST. It appears > that I can manage the calendar as long as I don't try to view the > calendar. When I opened the PST on another computer and clicked on the > calendar it caused Outlook to hang on that machine as well. I set the > autoarchive to delete anything older than a day (still on the PST) and set > the computers date to 2004. It finished the archive, but when I clicked > on it I got the same response. If anyone has any ideas on this I would > appreciate it. > Thanks, > John User running Outlook 98 connects to Exchange 5.5 SP4 server. Since yesterday every time they click on the calendar it will cause Outlook to hang. The CPU spikes to 100 and Outlook shows that it is not responding. They are still receiving email, but anything to do with the calendar will just hang Outlook. The only thing that I know changed yesterday is we removed some old accounts off the server. They had all been hidden for some time so I know no one was using them, but they could have had an old meeting scheduled with one of them. I wouldn't think this would cause Outlook to hang though. If the user connects through OWA everything works fine. She can see her calendar and use it without issues. If someone else tries to open her calendar (one of her delegates) it will cause their Outlook to just hang as well. I have tried searching the knowledge base but could not find anything. I was hoping that someone had seen something like this before and could help me out. I appreciate it, John List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
Re: Calendar Problem
Just to add more to this. I exported the calendar to a PST. It appears that I can manage the calendar as long as I don't try to view the calendar. When I opened the PST on another computer and clicked on the calendar it caused Outlook to hang on that machine as well. I set the autoarchive to delete anything older than a day (still on the PST) and set the computers date to 2004. It finished the archive, but when I clicked on it I got the same response. If anyone has any ideas on this I would appreciate it. Thanks, John List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Calendar problem
Synchronize the rules to make sure there isn't a different set on the server HTH Keith -Original Message- From: Rodney Li [mailto:[EMAIL PROTECTED]] Posted At: Monday, April 08, 2002 3:31 PM Posted To: MS-Exchange Admin Issues Conversation: Calendar problem Subject: RE: Calendar problem Hi Graham, I did the cleanup like you suggested but it didn't fix my problem. Just to inform everyone, I have this one user that is having all his items moved to the deleted items folder as the day goes by. He has a delegate set up but there is nothing I can see that should have this effect. (No rules to do a cleanup..nothing). Thanks, Rodney > Rodney, > > I had a similar problem only with Exchange 2000 and Outlook 2000 > > David Michel came up with this solution which worked for me: > > "Open Outlook for the secretary and remove the CEO's mailbox from > opening then close it. Then go into Outlook for the CEO and remove all > permissions from the delegates tab. Next, right-click each individual > folder in the folder list and remove any permissions set here. The > exception is that you want to make sure the "Folder Visible" tab is > checked on the "Outlook Today" permissions tab for whoever you want to > see the contents. After you remove all permissions go back to the > Delegates tab for the CEO and re-add the secretary with whatever rights > you want. Lastly, go back to the secretary and open Outlook using the > /cleanviews switch and then re-add the CEO's mailbox to open. This > worked for me so hopefully it works for you." > > Obviously just substitute CEO and secretary with your two users...Might > be worth a try > > Cheers > > Graham > > -Original Message- > From: Rodney Li [mailto:[EMAIL PROTECTED]]=20 > Sent: 02 April 2002 19:36 > To: MS-Exchange Admin Issues > Subject: Calendar problem > > Hi All, > This user is having a problem with his calendar. It seems that all his > appointments are disappearing as time goes by. Basically, what happens > is > as the week goes by, his items will disappear. For example, it's tuesday > and all his items on monday have been deleted and they are in the > deleted > items folder. When it's wednesday, all the items on tuesday are moved to > the deleted items folder. If I do a restore from the deleted items > folder, > those items will stay in his calendar. > The system is Exchange 5.5 and the client is outlook 2000. Now, I have > to > specify that there is a delegate to the user as well who does the > modifications to the calendar. This problem started about 2 weeks ago > and > nothing has been changed. I checked out the rules and there is nothing > in > the rules that should delete those calendar items. > If anyone has ideas, please advise. > Thank you, > Rodney Li > > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Calendar problem
Hi Graham, I did the cleanup like you suggested but it didn't fix my problem. Just to inform everyone, I have this one user that is having all his items moved to the deleted items folder as the day goes by. He has a delegate set up but there is nothing I can see that should have this effect. (No rules to do a cleanup..nothing). Thanks, Rodney > Rodney, > > I had a similar problem only with Exchange 2000 and Outlook 2000 > > David Michel came up with this solution which worked for me: > > "Open Outlook for the secretary and remove the CEO's mailbox from > opening then close it. Then go into Outlook for the CEO and remove all > permissions from the delegates tab. Next, right-click each individual > folder in the folder list and remove any permissions set here. The > exception is that you want to make sure the "Folder Visible" tab is > checked on the "Outlook Today" permissions tab for whoever you want to > see the contents. After you remove all permissions go back to the > Delegates tab for the CEO and re-add the secretary with whatever rights > you want. Lastly, go back to the secretary and open Outlook using the > /cleanviews switch and then re-add the CEO's mailbox to open. This > worked for me so hopefully it works for you." > > Obviously just substitute CEO and secretary with your two users...Might > be worth a try > > Cheers > > Graham > > -Original Message- > From: Rodney Li [mailto:[EMAIL PROTECTED]]=20 > Sent: 02 April 2002 19:36 > To: MS-Exchange Admin Issues > Subject: Calendar problem > > Hi All, > This user is having a problem with his calendar. It seems that all his > appointments are disappearing as time goes by. Basically, what happens > is > as the week goes by, his items will disappear. For example, it's tuesday > and all his items on monday have been deleted and they are in the > deleted > items folder. When it's wednesday, all the items on tuesday are moved to > the deleted items folder. If I do a restore from the deleted items > folder, > those items will stay in his calendar. > The system is Exchange 5.5 and the client is outlook 2000. Now, I have > to > specify that there is a delegate to the user as well who does the > modifications to the calendar. This problem started about 2 weeks ago > and > nothing has been changed. I checked out the rules and there is nothing > in > the rules that should delete those calendar items. > If anyone has ideas, please advise. > Thank you, > Rodney Li > > List Charter and FAQ at: > http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
RE: Calendar problem
Rodney, I had a similar problem only with Exchange 2000 and Outlook 2000 David Michel came up with this solution which worked for me: "Open Outlook for the secretary and remove the CEO's mailbox from opening then close it. Then go into Outlook for the CEO and remove all permissions from the delegates tab. Next, right-click each individual folder in the folder list and remove any permissions set here. The exception is that you want to make sure the "Folder Visible" tab is checked on the "Outlook Today" permissions tab for whoever you want to see the contents. After you remove all permissions go back to the Delegates tab for the CEO and re-add the secretary with whatever rights you want. Lastly, go back to the secretary and open Outlook using the /cleanviews switch and then re-add the CEO's mailbox to open. This worked for me so hopefully it works for you." Obviously just substitute CEO and secretary with your two users...Might be worth a try Cheers Graham -Original Message- From: Rodney Li [mailto:[EMAIL PROTECTED]] Sent: 02 April 2002 19:36 To: MS-Exchange Admin Issues Subject: Calendar problem Hi All, This user is having a problem with his calendar. It seems that all his appointments are disappearing as time goes by. Basically, what happens is as the week goes by, his items will disappear. For example, it's tuesday and all his items on monday have been deleted and they are in the deleted items folder. When it's wednesday, all the items on tuesday are moved to the deleted items folder. If I do a restore from the deleted items folder, those items will stay in his calendar. The system is Exchange 5.5 and the client is outlook 2000. Now, I have to specify that there is a delegate to the user as well who does the modifications to the calendar. This problem started about 2 weeks ago and nothing has been changed. I checked out the rules and there is nothing in the rules that should delete those calendar items. If anyone has ideas, please advise. Thank you, Rodney Li List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm List Charter and FAQ at: http://www.sunbelt-software.com/exchange_list_charter.htm
