Re: Meeting requests don't appear in Manager's calendar if delegate is logged out
He tells me that both devices are 6.0.1 Is the problem, or the fix for the problem? I have a meeting with the guy that takes care of the phones this morning. I have a feeling I'll be putting this one in his queue. :) Thanks all. On Wed, Dec 12, 2012 at 4:22 PM, Kennedy, Jim kennedy...@elyriaschools.orgwrote: I’m going to guess you will be updating them after you check. J ** ** *From:* Candee [mailto:can...@gmail.com] *Sent:* Wednesday, December 12, 2012 4:17 PM *To:* MS-Exchange Admin Issues *Subject:* Re: Meeting requests don't appear in Manager's calendar if delegate is logged out ** ** I can't check right now; but I'm going to guess yes - probably. On Wed, Dec 12, 2012 at 3:08 PM, Michael B. Smith mich...@smithcons.com wrote: iOS 6.0.1? *From:* Candee [mailto:can...@gmail.com] *Sent:* Wednesday, December 12, 2012 2:25 PM *To:* MS-Exchange Admin Issues *Subject:* Meeting requests don't appear in Manager's calendar if delegate is logged out Exchange 2010 SP2 RU4 / Outlook 2010 (I posted this in the Exchange Forums, too) When meeting requests are sent to the manager, everything is fine as long as the delegate has Outlook running. If she closes out, the meetings don't appear in the manager's calendar at all. I have recreated the delegate's .ost; used the cleanreminders switch to open her Outlook, etc. The manager has both an iPod and an iPhone, and apparently the meeting requests will show up there, but not in his Outlook inbox. I won't have access to the manager's machine until tomorrow. I'm hoping for some pointers on what to look for and where to start. Any ideas? Thanks! --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist ** ** --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
RE: Meeting requests don't appear in Manager's calendar if delegate is logged out
We see that in our org as well. We see these types of issues with iDevices and people with multiple delegates. Our advice to these users is ONE delegate and DO NOT compose or edit a meeting/calendar item on the iDevice. Regards, Don Guyer Catholic Health East - Information Technology Enterprise Directory Messaging Services 3805 West Chester Pike, Suite 100, Newtown Square, Pa 19073 email: dgu...@che.orgmailto:dgu...@che.org Office: 610.550.3595 | Cell: 610.955.6528 | Fax: 610.271.9440 For immediate assistance, please open a Service Desk ticket or call the helpdesk @ 610-492-3839. [cid:image001.jpg@01CDD908.53C5A540] From: Candee [mailto:can...@gmail.com] Sent: Thursday, December 13, 2012 7:39 AM To: MS-Exchange Admin Issues Subject: Re: Meeting requests don't appear in Manager's calendar if delegate is logged out Thanks Dana. On Wed, Dec 12, 2012 at 10:59 PM, xyz x...@minneapolis.edumailto:x...@minneapolis.edu wrote: Greetings and I have read the threads. (thanks for providing your EXCHANGE version details). It sounds like the concern is the PC desktop OUTOOK client is not showing proper info or things are missing? I get this type of ticket from time to time - and sometimes a panic call and so far only APPLE mobile products. Not sure if this will help you with your problem since we don't know the cause, so just the process I follow to work on this type of ticket with mobile devices. First question I ask is do you sync with mobile devices and you indicated YES and that is always the case here. I meet with requestor in office (requesting they bring all mobile devices) and review PC client status to see if anything is amiss - and so far no EXCHANGE PC client issues identified. (what I sometimes find is users have made all kinds of changes on the mobile device that introduce variables). I then review mobile device configs, and either make changes, or just help them set up all the accounts new with settings I know from experience work. So far, this has resolved all issues with point being this was user config issues on the mobile devices. YMMV. I have not had to address this with IOS 6.0.1 which came out November 1, as I don't have any current tickets with mobile sync issues. Hopefully someone on the list will post if there are known issues with IOS 6.0.1. HTH Dana From: Candee [mailto:can...@gmail.commailto:can...@gmail.com] Sent: Wednesday, December 12, 2012 1:25 PM To: MS-Exchange Admin Issues Subject: Meeting requests don't appear in Manager's calendar if delegate is logged out Exchange 2010 SP2 RU4 / Outlook 2010 (I posted this in the Exchange Forums, too) When meeting requests are sent to the manager, everything is fine as long as the delegate has Outlook running. If she closes out, the meetings don't appear in the manager's calendar at all. I have recreated the delegate's .ost; used the cleanreminders switch to open her Outlook, etc. The manager has both an iPod and an iPhone, and apparently the meeting requests will show up there, but not in his Outlook inbox. I won't have access to the manager's machine until tomorrow. I'm hoping for some pointers on what to look for and where to start. Any ideas? Thanks! --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist Confidentiality Notice: This e-mail, including any attachments is the property of Catholic Health East and is intended for the sole use of the intended recipient(s). It may contain information that is privileged and confidential. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, please delete this message, and reply to the sender regarding the error in a separate email. --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelistinline: image001.jpg
RE: Meeting requests don't appear in Manager's calendar if delegate is logged out
You need to get him down to a single device. A single delegate. And tell him to NOT delete meeting requests in Calendar but to delete them from Inbox. From: Candee [mailto:can...@gmail.com] Sent: Thursday, December 13, 2012 7:38 AM To: MS-Exchange Admin Issues Subject: Re: Meeting requests don't appear in Manager's calendar if delegate is logged out He tells me that both devices are 6.0.1 Is the problem, or the fix for the problem? I have a meeting with the guy that takes care of the phones this morning. I have a feeling I'll be putting this one in his queue. :) Thanks all. On Wed, Dec 12, 2012 at 4:22 PM, Kennedy, Jim kennedy...@elyriaschools.orgmailto:kennedy...@elyriaschools.org wrote: I'm going to guess you will be updating them after you check. :) From: Candee [mailto:can...@gmail.commailto:can...@gmail.com] Sent: Wednesday, December 12, 2012 4:17 PM To: MS-Exchange Admin Issues Subject: Re: Meeting requests don't appear in Manager's calendar if delegate is logged out I can't check right now; but I'm going to guess yes - probably. On Wed, Dec 12, 2012 at 3:08 PM, Michael B. Smith mich...@smithcons.commailto:mich...@smithcons.com wrote: iOS 6.0.1? From: Candee [mailto:can...@gmail.commailto:can...@gmail.com] Sent: Wednesday, December 12, 2012 2:25 PM To: MS-Exchange Admin Issues Subject: Meeting requests don't appear in Manager's calendar if delegate is logged out Exchange 2010 SP2 RU4 / Outlook 2010 (I posted this in the Exchange Forums, too) When meeting requests are sent to the manager, everything is fine as long as the delegate has Outlook running. If she closes out, the meetings don't appear in the manager's calendar at all. I have recreated the delegate's .ost; used the cleanreminders switch to open her Outlook, etc. The manager has both an iPod and an iPhone, and apparently the meeting requests will show up there, but not in his Outlook inbox. I won't have access to the manager's machine until tomorrow. I'm hoping for some pointers on what to look for and where to start. Any ideas? Thanks! --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
Re: Meeting requests don't appear in Manager's calendar if delegate is logged out
So I find out this morning that the delegate is a delegate on every user in the Engineering Depts calendar. There are over 130 Engineers in that department. ::sigh:: I need something to back up the single device / single delegate. Thanks Michael. On Thu, Dec 13, 2012 at 8:20 AM, Michael B. Smith mich...@smithcons.comwrote: You need to get him down to a single device. A single delegate. And tell him to NOT delete meeting requests in Calendar but to delete them from Inbox. ** ** *From:* Candee [mailto:can...@gmail.com] *Sent:* Thursday, December 13, 2012 7:38 AM *To:* MS-Exchange Admin Issues *Subject:* Re: Meeting requests don't appear in Manager's calendar if delegate is logged out ** ** He tells me that both devices are 6.0.1 Is the problem, or the fix for the problem? I have a meeting with the guy that takes care of the phones this morning.* *** I have a feeling I'll be putting this one in his queue. :) Thanks all. On Wed, Dec 12, 2012 at 4:22 PM, Kennedy, Jim kennedy...@elyriaschools.org wrote: I’m going to guess you will be updating them after you check. J *From:* Candee [mailto:can...@gmail.com] *Sent:* Wednesday, December 12, 2012 4:17 PM *To:* MS-Exchange Admin Issues *Subject:* Re: Meeting requests don't appear in Manager's calendar if delegate is logged out I can't check right now; but I'm going to guess yes - probably. On Wed, Dec 12, 2012 at 3:08 PM, Michael B. Smith mich...@smithcons.com wrote: iOS 6.0.1? *From:* Candee [mailto:can...@gmail.com] *Sent:* Wednesday, December 12, 2012 2:25 PM *To:* MS-Exchange Admin Issues *Subject:* Meeting requests don't appear in Manager's calendar if delegate is logged out Exchange 2010 SP2 RU4 / Outlook 2010 (I posted this in the Exchange Forums, too) When meeting requests are sent to the manager, everything is fine as long as the delegate has Outlook running. If she closes out, the meetings don't appear in the manager's calendar at all. I have recreated the delegate's .ost; used the cleanreminders switch to open her Outlook, etc. The manager has both an iPod and an iPhone, and apparently the meeting requests will show up there, but not in his Outlook inbox. I won't have access to the manager's machine until tomorrow. I'm hoping for some pointers on what to look for and where to start. Any ideas? Thanks! --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist ** ** --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
RE: Meeting requests don't appear in Manager's calendar if delegate is logged out
I apologize. I don't have anything public I can point you to. Apple doesn't post problems until they have released a fix and Microsoft doesn't specifically refer to problems in other major vendor's products until the vendor has released a fix. There should be other posts on this in the Exchange forums. Some of the other Exchange MVPs have this same information. I don't know if that helps or not. I can absolutely tell you that you are also running into a secondary issue - if the calendar processing agent is slow (which is going to happen with a single person being a delegate on 130+ mailboxes) the above problem is significantly exacerbated because it will take longer for the full calendar details to sync to the handheld device. iOS first syncs the push email notification and then gets the calendar details separately. I repeat - deal with meetings from the Inbox and not from Calendar. From: Candee [mailto:can...@gmail.com] Sent: Thursday, December 13, 2012 8:55 AM To: MS-Exchange Admin Issues Subject: Re: Meeting requests don't appear in Manager's calendar if delegate is logged out So I find out this morning that the delegate is a delegate on every user in the Engineering Depts calendar. There are over 130 Engineers in that department. ::sigh:: I need something to back up the single device / single delegate. Thanks Michael. On Thu, Dec 13, 2012 at 8:20 AM, Michael B. Smith mich...@smithcons.commailto:mich...@smithcons.com wrote: You need to get him down to a single device. A single delegate. And tell him to NOT delete meeting requests in Calendar but to delete them from Inbox. From: Candee [mailto:can...@gmail.commailto:can...@gmail.com] Sent: Thursday, December 13, 2012 7:38 AM To: MS-Exchange Admin Issues Subject: Re: Meeting requests don't appear in Manager's calendar if delegate is logged out He tells me that both devices are 6.0.1 Is the problem, or the fix for the problem? I have a meeting with the guy that takes care of the phones this morning. I have a feeling I'll be putting this one in his queue. :) Thanks all. On Wed, Dec 12, 2012 at 4:22 PM, Kennedy, Jim kennedy...@elyriaschools.orgmailto:kennedy...@elyriaschools.org wrote: I'm going to guess you will be updating them after you check. :) From: Candee [mailto:can...@gmail.commailto:can...@gmail.com] Sent: Wednesday, December 12, 2012 4:17 PM To: MS-Exchange Admin Issues Subject: Re: Meeting requests don't appear in Manager's calendar if delegate is logged out I can't check right now; but I'm going to guess yes - probably. On Wed, Dec 12, 2012 at 3:08 PM, Michael B. Smith mich...@smithcons.commailto:mich...@smithcons.com wrote: iOS 6.0.1? From: Candee [mailto:can...@gmail.commailto:can...@gmail.com] Sent: Wednesday, December 12, 2012 2:25 PM To: MS-Exchange Admin Issues Subject: Meeting requests don't appear in Manager's calendar if delegate is logged out Exchange 2010 SP2 RU4 / Outlook 2010 (I posted this in the Exchange Forums, too) When meeting requests are sent to the manager, everything is fine as long as the delegate has Outlook running. If she closes out, the meetings don't appear in the manager's calendar at all. I have recreated the delegate's .ost; used the cleanreminders switch to open her Outlook, etc. The manager has both an iPod and an iPhone, and apparently the meeting requests will show up there, but not in his Outlook inbox. I won't have access to the manager's machine until tomorrow. I'm hoping for some pointers on what to look for and where to start. Any ideas? Thanks! --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage
Re: Meeting requests don't appear in Manager's calendar if delegate is logged out
Just make sure that the user accepts/denies/tentatively accepts the meetings on ONE DEVICE ONLY. On the rest of the devices, treat them as read only. That is the key. On Thu, Dec 13, 2012 at 8:55 AM, Candee can...@gmail.com wrote: So I find out this morning that the delegate is a delegate on every user in the Engineering Depts calendar. There are over 130 Engineers in that department. ::sigh:: I need something to back up the single device / single delegate. Thanks Michael. On Thu, Dec 13, 2012 at 8:20 AM, Michael B. Smith mich...@smithcons.comwrote: You need to get him down to a single device. A single delegate. And tell him to NOT delete meeting requests in Calendar but to delete them from Inbox. ** ** *From:* Candee [mailto:can...@gmail.com] *Sent:* Thursday, December 13, 2012 7:38 AM *To:* MS-Exchange Admin Issues *Subject:* Re: Meeting requests don't appear in Manager's calendar if delegate is logged out ** ** He tells me that both devices are 6.0.1 Is the problem, or the fix for the problem? I have a meeting with the guy that takes care of the phones this morning. I have a feeling I'll be putting this one in his queue. :) Thanks all. On Wed, Dec 12, 2012 at 4:22 PM, Kennedy, Jim kennedy...@elyriaschools.org wrote: I’m going to guess you will be updating them after you check. J *From:* Candee [mailto:can...@gmail.com] *Sent:* Wednesday, December 12, 2012 4:17 PM *To:* MS-Exchange Admin Issues *Subject:* Re: Meeting requests don't appear in Manager's calendar if delegate is logged out I can't check right now; but I'm going to guess yes - probably. On Wed, Dec 12, 2012 at 3:08 PM, Michael B. Smith mich...@smithcons.com wrote: iOS 6.0.1? *From:* Candee [mailto:can...@gmail.com] *Sent:* Wednesday, December 12, 2012 2:25 PM *To:* MS-Exchange Admin Issues *Subject:* Meeting requests don't appear in Manager's calendar if delegate is logged out Exchange 2010 SP2 RU4 / Outlook 2010 (I posted this in the Exchange Forums, too) When meeting requests are sent to the manager, everything is fine as long as the delegate has Outlook running. If she closes out, the meetings don't appear in the manager's calendar at all. I have recreated the delegate's .ost; used the cleanreminders switch to open her Outlook, etc. The manager has both an iPod and an iPhone, and apparently the meeting requests will show up there, but not in his Outlook inbox. I won't have access to the manager's machine until tomorrow. I'm hoping for some pointers on what to look for and where to start. Any ideas? Thanks! --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist ** ** --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist -- smsadm --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
Re: Meeting requests don't appear in Manager's calendar if delegate is logged out
No worries. Eventually I'll get them whipped into shape. ;) On Thu, Dec 13, 2012 at 9:10 AM, Michael B. Smith mich...@smithcons.comwrote: I apologize. I don’t have anything public I can point you to. ** ** Apple doesn’t post problems until they have released a fix and Microsoft doesn’t specifically refer to problems in other major vendor’s products until the vendor has released a fix. ** ** There should be other posts on this in the Exchange forums. Some of the other Exchange MVPs have this same information. I don’t know if that helps or not. ** ** I can absolutely tell you that you are also running into a secondary issue – if the calendar processing agent is slow (which is going to happen with a single person being a delegate on 130+ mailboxes) the above problem is significantly exacerbated because it will take longer for the full calendar details to sync to the handheld device. iOS first syncs the push email notification and then gets the calendar details separately. I repeat – deal with meetings from the Inbox and not from Calendar. ** ** *From:* Candee [mailto:can...@gmail.com] *Sent:* Thursday, December 13, 2012 8:55 AM *To:* MS-Exchange Admin Issues *Subject:* Re: Meeting requests don't appear in Manager's calendar if delegate is logged out ** ** So I find out this morning that the delegate is a delegate on every user in the Engineering Depts calendar. There are over 130 Engineers in that department. ::sigh:: I need something to back up the single device / single delegate. Thanks Michael. On Thu, Dec 13, 2012 at 8:20 AM, Michael B. Smith mich...@smithcons.com wrote: You need to get him down to a single device. A single delegate. And tell him to NOT delete meeting requests in Calendar but to delete them from Inbox. *From:* Candee [mailto:can...@gmail.com] *Sent:* Thursday, December 13, 2012 7:38 AM *To:* MS-Exchange Admin Issues *Subject:* Re: Meeting requests don't appear in Manager's calendar if delegate is logged out He tells me that both devices are 6.0.1 Is the problem, or the fix for the problem? I have a meeting with the guy that takes care of the phones this morning.* *** I have a feeling I'll be putting this one in his queue. :) Thanks all. On Wed, Dec 12, 2012 at 4:22 PM, Kennedy, Jim kennedy...@elyriaschools.org wrote: I’m going to guess you will be updating them after you check. J *From:* Candee [mailto:can...@gmail.com] *Sent:* Wednesday, December 12, 2012 4:17 PM *To:* MS-Exchange Admin Issues *Subject:* Re: Meeting requests don't appear in Manager's calendar if delegate is logged out I can't check right now; but I'm going to guess yes - probably. On Wed, Dec 12, 2012 at 3:08 PM, Michael B. Smith mich...@smithcons.com wrote: iOS 6.0.1? *From:* Candee [mailto:can...@gmail.com] *Sent:* Wednesday, December 12, 2012 2:25 PM *To:* MS-Exchange Admin Issues *Subject:* Meeting requests don't appear in Manager's calendar if delegate is logged out Exchange 2010 SP2 RU4 / Outlook 2010 (I posted this in the Exchange Forums, too) When meeting requests are sent to the manager, everything is fine as long as the delegate has Outlook running. If she closes out, the meetings don't appear in the manager's calendar at all. I have recreated the delegate's .ost; used the cleanreminders switch to open her Outlook, etc. The manager has both an iPod and an iPhone, and apparently the meeting requests will show up there, but not in his Outlook inbox. I won't have access to the manager's machine until tomorrow. I'm hoping for some pointers on what to look for and where to start. Any ideas? Thanks! --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here:
Re: Meeting requests don't appear in Manager's calendar if delegate is logged out
Thanks! On Thu, Dec 13, 2012 at 9:16 AM, Adm sms...@gmail.com wrote: Just make sure that the user accepts/denies/tentatively accepts the meetings on ONE DEVICE ONLY. On the rest of the devices, treat them as read only. That is the key. On Thu, Dec 13, 2012 at 8:55 AM, Candee can...@gmail.com wrote: So I find out this morning that the delegate is a delegate on every user in the Engineering Depts calendar. There are over 130 Engineers in that department. ::sigh:: I need something to back up the single device / single delegate. Thanks Michael. On Thu, Dec 13, 2012 at 8:20 AM, Michael B. Smith mich...@smithcons.comwrote: You need to get him down to a single device. A single delegate. And tell him to NOT delete meeting requests in Calendar but to delete them from Inbox. ** ** *From:* Candee [mailto:can...@gmail.com] *Sent:* Thursday, December 13, 2012 7:38 AM *To:* MS-Exchange Admin Issues *Subject:* Re: Meeting requests don't appear in Manager's calendar if delegate is logged out ** ** He tells me that both devices are 6.0.1 Is the problem, or the fix for the problem? I have a meeting with the guy that takes care of the phones this morning. I have a feeling I'll be putting this one in his queue. :) Thanks all. On Wed, Dec 12, 2012 at 4:22 PM, Kennedy, Jim kennedy...@elyriaschools.org wrote: I’m going to guess you will be updating them after you check. J *From:* Candee [mailto:can...@gmail.com] *Sent:* Wednesday, December 12, 2012 4:17 PM *To:* MS-Exchange Admin Issues *Subject:* Re: Meeting requests don't appear in Manager's calendar if delegate is logged out I can't check right now; but I'm going to guess yes - probably. On Wed, Dec 12, 2012 at 3:08 PM, Michael B. Smith mich...@smithcons.com wrote: iOS 6.0.1? *From:* Candee [mailto:can...@gmail.com] *Sent:* Wednesday, December 12, 2012 2:25 PM *To:* MS-Exchange Admin Issues *Subject:* Meeting requests don't appear in Manager's calendar if delegate is logged out Exchange 2010 SP2 RU4 / Outlook 2010 (I posted this in the Exchange Forums, too) When meeting requests are sent to the manager, everything is fine as long as the delegate has Outlook running. If she closes out, the meetings don't appear in the manager's calendar at all. I have recreated the delegate's .ost; used the cleanreminders switch to open her Outlook, etc. The manager has both an iPod and an iPhone, and apparently the meeting requests will show up there, but not in his Outlook inbox. I won't have access to the manager's machine until tomorrow. I'm hoping for some pointers on what to look for and where to start. Any ideas? Thanks! --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist ** ** --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist -- smsadm --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
Re: Meeting requests don't appear in Manager's calendar if delegate is logged out
He's fixed for now... What a pain. He made changes everywhere - the iDevices, his Outlook, etc. Thanks for your input everyone! On Thu, Dec 13, 2012 at 9:27 AM, Candee can...@gmail.com wrote: Thanks! On Thu, Dec 13, 2012 at 9:16 AM, Adm sms...@gmail.com wrote: Just make sure that the user accepts/denies/tentatively accepts the meetings on ONE DEVICE ONLY. On the rest of the devices, treat them as read only. That is the key. On Thu, Dec 13, 2012 at 8:55 AM, Candee can...@gmail.com wrote: So I find out this morning that the delegate is a delegate on every user in the Engineering Depts calendar. There are over 130 Engineers in that department. ::sigh:: I need something to back up the single device / single delegate. Thanks Michael. On Thu, Dec 13, 2012 at 8:20 AM, Michael B. Smith mich...@smithcons.com wrote: You need to get him down to a single device. A single delegate. And tell him to NOT delete meeting requests in Calendar but to delete them from Inbox. ** ** *From:* Candee [mailto:can...@gmail.com] *Sent:* Thursday, December 13, 2012 7:38 AM *To:* MS-Exchange Admin Issues *Subject:* Re: Meeting requests don't appear in Manager's calendar if delegate is logged out ** ** He tells me that both devices are 6.0.1 Is the problem, or the fix for the problem? I have a meeting with the guy that takes care of the phones this morning. I have a feeling I'll be putting this one in his queue. :) Thanks all. On Wed, Dec 12, 2012 at 4:22 PM, Kennedy, Jim kennedy...@elyriaschools.org wrote: I’m going to guess you will be updating them after you check. J *From:* Candee [mailto:can...@gmail.com] *Sent:* Wednesday, December 12, 2012 4:17 PM *To:* MS-Exchange Admin Issues *Subject:* Re: Meeting requests don't appear in Manager's calendar if delegate is logged out I can't check right now; but I'm going to guess yes - probably. On Wed, Dec 12, 2012 at 3:08 PM, Michael B. Smith mich...@smithcons.com wrote: iOS 6.0.1? *From:* Candee [mailto:can...@gmail.com] *Sent:* Wednesday, December 12, 2012 2:25 PM *To:* MS-Exchange Admin Issues *Subject:* Meeting requests don't appear in Manager's calendar if delegate is logged out Exchange 2010 SP2 RU4 / Outlook 2010 (I posted this in the Exchange Forums, too) When meeting requests are sent to the manager, everything is fine as long as the delegate has Outlook running. If she closes out, the meetings don't appear in the manager's calendar at all. I have recreated the delegate's .ost; used the cleanreminders switch to open her Outlook, etc. The manager has both an iPod and an iPhone, and apparently the meeting requests will show up there, but not in his Outlook inbox. I won't have access to the manager's machine until tomorrow. I'm hoping for some pointers on what to look for and where to start.*** * Any ideas? Thanks! --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist ** ** --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist -- smsadm --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with
RE: Meeting requests don't appear in Manager's calendar if delegate is logged out
Thanks for the responses and summary. I am going to file this for future use, as I am certain I will get hit with this as well at some point as well. Dana From: Candee [mailto:can...@gmail.com] Sent: Thursday, December 13, 2012 10:25 AM To: MS-Exchange Admin Issues Subject: Re: Meeting requests don't appear in Manager's calendar if delegate is logged out He's fixed for now... What a pain. He made changes everywhere - the iDevices, his Outlook, etc. Thanks for your input everyone! On Thu, Dec 13, 2012 at 9:27 AM, Candee can...@gmail.commailto:can...@gmail.com wrote: Thanks! On Thu, Dec 13, 2012 at 9:16 AM, Adm sms...@gmail.commailto:sms...@gmail.com wrote: Just make sure that the user accepts/denies/tentatively accepts the meetings on ONE DEVICE ONLY. On the rest of the devices, treat them as read only. That is the key. On Thu, Dec 13, 2012 at 8:55 AM, Candee can...@gmail.commailto:can...@gmail.com wrote: So I find out this morning that the delegate is a delegate on every user in the Engineering Depts calendar. There are over 130 Engineers in that department. ::sigh:: I need something to back up the single device / single delegate. Thanks Michael. On Thu, Dec 13, 2012 at 8:20 AM, Michael B. Smith mich...@smithcons.commailto:mich...@smithcons.com wrote: You need to get him down to a single device. A single delegate. And tell him to NOT delete meeting requests in Calendar but to delete them from Inbox. From: Candee [mailto:can...@gmail.commailto:can...@gmail.com] Sent: Thursday, December 13, 2012 7:38 AM To: MS-Exchange Admin Issues Subject: Re: Meeting requests don't appear in Manager's calendar if delegate is logged out He tells me that both devices are 6.0.1 Is the problem, or the fix for the problem? I have a meeting with the guy that takes care of the phones this morning. I have a feeling I'll be putting this one in his queue. :) Thanks all. On Wed, Dec 12, 2012 at 4:22 PM, Kennedy, Jim kennedy...@elyriaschools.orgmailto:kennedy...@elyriaschools.org wrote: I'm going to guess you will be updating them after you check. :) From: Candee [mailto:can...@gmail.commailto:can...@gmail.com] Sent: Wednesday, December 12, 2012 4:17 PM To: MS-Exchange Admin Issues Subject: Re: Meeting requests don't appear in Manager's calendar if delegate is logged out I can't check right now; but I'm going to guess yes - probably. On Wed, Dec 12, 2012 at 3:08 PM, Michael B. Smith mich...@smithcons.commailto:mich...@smithcons.com wrote: iOS 6.0.1? From: Candee [mailto:can...@gmail.commailto:can...@gmail.com] Sent: Wednesday, December 12, 2012 2:25 PM To: MS-Exchange Admin Issues Subject: Meeting requests don't appear in Manager's calendar if delegate is logged out Exchange 2010 SP2 RU4 / Outlook 2010 (I posted this in the Exchange Forums, too) When meeting requests are sent to the manager, everything is fine as long as the delegate has Outlook running. If she closes out, the meetings don't appear in the manager's calendar at all. I have recreated the delegate's .ost; used the cleanreminders switch to open her Outlook, etc. The manager has both an iPod and an iPhone, and apparently the meeting requests will show up there, but not in his Outlook inbox. I won't have access to the manager's machine until tomorrow. I'm hoping for some pointers on what to look for and where to start. Any ideas? Thanks! --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the
RE: Meeting requests don't appear in Manager's calendar if delegate is logged out
iOS 6.0.1? From: Candee [mailto:can...@gmail.com] Sent: Wednesday, December 12, 2012 2:25 PM To: MS-Exchange Admin Issues Subject: Meeting requests don't appear in Manager's calendar if delegate is logged out Exchange 2010 SP2 RU4 / Outlook 2010 (I posted this in the Exchange Forums, too) When meeting requests are sent to the manager, everything is fine as long as the delegate has Outlook running. If she closes out, the meetings don't appear in the manager's calendar at all. I have recreated the delegate's .ost; used the cleanreminders switch to open her Outlook, etc. The manager has both an iPod and an iPhone, and apparently the meeting requests will show up there, but not in his Outlook inbox. I won't have access to the manager's machine until tomorrow. I'm hoping for some pointers on what to look for and where to start. Any ideas? Thanks! --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
RE: Meeting requests don't appear in Manager's calendar if delegate is logged out
I'm going to guess you will be updating them after you check. :) From: Candee [mailto:can...@gmail.com] Sent: Wednesday, December 12, 2012 4:17 PM To: MS-Exchange Admin Issues Subject: Re: Meeting requests don't appear in Manager's calendar if delegate is logged out I can't check right now; but I'm going to guess yes - probably. On Wed, Dec 12, 2012 at 3:08 PM, Michael B. Smith mich...@smithcons.commailto:mich...@smithcons.com wrote: iOS 6.0.1? From: Candee [mailto:can...@gmail.commailto:can...@gmail.com] Sent: Wednesday, December 12, 2012 2:25 PM To: MS-Exchange Admin Issues Subject: Meeting requests don't appear in Manager's calendar if delegate is logged out Exchange 2010 SP2 RU4 / Outlook 2010 (I posted this in the Exchange Forums, too) When meeting requests are sent to the manager, everything is fine as long as the delegate has Outlook running. If she closes out, the meetings don't appear in the manager's calendar at all. I have recreated the delegate's .ost; used the cleanreminders switch to open her Outlook, etc. The manager has both an iPod and an iPhone, and apparently the meeting requests will show up there, but not in his Outlook inbox. I won't have access to the manager's machine until tomorrow. I'm hoping for some pointers on what to look for and where to start. Any ideas? Thanks! --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
RE: Meeting requests don't appear in Manager's calendar if delegate is logged out
Greetings and I have read the threads. (thanks for providing your EXCHANGE version details). It sounds like the concern is the PC desktop OUTOOK client is not showing proper info or things are missing? I get this type of ticket from time to time - and sometimes a panic call and so far only APPLE mobile products. Not sure if this will help you with your problem since we don't know the cause, so just the process I follow to work on this type of ticket with mobile devices. First question I ask is do you sync with mobile devices and you indicated YES and that is always the case here. I meet with requestor in office (requesting they bring all mobile devices) and review PC client status to see if anything is amiss - and so far no EXCHANGE PC client issues identified. (what I sometimes find is users have made all kinds of changes on the mobile device that introduce variables). I then review mobile device configs, and either make changes, or just help them set up all the accounts new with settings I know from experience work. So far, this has resolved all issues with point being this was user config issues on the mobile devices. YMMV. I have not had to address this with IOS 6.0.1 which came out November 1, as I don't have any current tickets with mobile sync issues. Hopefully someone on the list will post if there are known issues with IOS 6.0.1. HTH Dana From: Candee [mailto:can...@gmail.com] Sent: Wednesday, December 12, 2012 1:25 PM To: MS-Exchange Admin Issues Subject: Meeting requests don't appear in Manager's calendar if delegate is logged out Exchange 2010 SP2 RU4 / Outlook 2010 (I posted this in the Exchange Forums, too) When meeting requests are sent to the manager, everything is fine as long as the delegate has Outlook running. If she closes out, the meetings don't appear in the manager's calendar at all. I have recreated the delegate's .ost; used the cleanreminders switch to open her Outlook, etc. The manager has both an iPod and an iPhone, and apparently the meeting requests will show up there, but not in his Outlook inbox. I won't have access to the manager's machine until tomorrow. I'm hoping for some pointers on what to look for and where to start. Any ideas? Thanks! --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.commailto:listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to listmana...@lyris.sunbeltsoftware.com with the body: unsubscribe exchangelist
