RE: Uninstall Exchange 2000
You may want to do a little write-up on this little bit of troubleshooting and send it to the tool's author, Mark Russinovich. He likes to post these stories on his blog or even talk about them in presentations at TechEd. A long shot, but maybe he'd even bring back compatibility in the new tool for this very scenario? ~JasonG -Original Message- From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Wednesday, August 18, 2010 20:46 To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 SCORE!! Thanks Ben, I've been struggling with this off and on for months and this finally did the trick. Process Monitor wouldn't work on the particular patch level on Win 2K I had, but it led me to find an old copy of RegMon. That enabled me to pin down the key HKLM\System\CurrentControlSet\Control\SecurePipeServers\WinReg as the culprit. A little googling told me that SYSTEM typically has full control over that key and it didn't in my case. I added that permission, ran the uninstall and it completed perfectly. The server is no longer showing up in ESM on my workstation and our email is flowing perfectly. A big public THANK YOU for your help, Michael's and everyone else's. Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax From: Sean Martin [mailto:seanmarti...@gmail.com] Sent: Wednesday, August 18, 2010 4:58 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 Run it first on your Exch 2000 box before doing anything else. This will show you which processes are currently running and what you can filter from your capture when you do try the uninstall again. Makes it a lot easier to sift through the results. - Sean On Wed, Aug 18, 2010 at 3:29 PM, Steve Hart sh...@wrightbg.com wrote: That's a new tool to me. Thanks I take it I should start it on the E2000 box, run the uninstall again and see what it flags? Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Wednesday, August 18, 2010 4:23 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 On Wed, Aug 18, 2010 at 7:10 PM, Steve Hart sh...@wrightbg.com wrote: I'm checking permissions on each of registry keys specified in KN 260378, trying to determine why my uninstall is failing. Get a hold of Process Monitor from Microsoft Sysinternals, and filter on ACCESS DENIED and see what it's actually failing on. (If anything. Over the years, I've noticed that Microsoft reports a lot of things as Access is denied when it's something else entirely. It's like that error is their catch-all or something.) -- Ben
RE: Uninstall Exchange 2000
Getting back to my E2000 server that won't go away, I've already gone through http://technet.microsoft.com/en-us/library/bb288905%28EXCHG.80%29.aspx The Exchange uninstall process is still dying with Access Denied when removing registry entries. If I go through http://support.microsoft.com/kb/260378/ to manually remove the server will that leave any baggage in AD? Alternatively, since we are going to trash the server anyway, can we just do the last step start Exchange System Manager and select the server object. Right-click the object, click All Tasks, and then click Remove Server and skip the registry work on the server? Steve Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Thursday, August 12, 2010 4:21 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 On Thu, Aug 12, 2010 at 7:03 PM, Steve Hart sh...@wrightbg.com wrote: In regedit, there's no properties selection displayed. In regedt32, I can get to permissions from the security menu. Oh. I forgot that Win 2000 has the brain damaged registry editor twins. Sorry. Yah. There a lot of groups with Full Control. ... Domain\Domain Admins ... The account I'm using is a member of Domain Admins ... Hmmm. Interesting. Did you check for any Deny permissions on that registry key? Beyond that... nothing comes to mind immediately. -- Ben
RE: Uninstall Exchange 2000
can we just do the last step start Exchange System Manager and select the server object... Give it a go. I doubt it'll work, but it can't hurt. KB 260378 leaves quite a bit in AD. It's intended for the situation where you are going to go reinstall a server of the same name. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com -Original Message- From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Wednesday, August 18, 2010 6:24 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 Getting back to my E2000 server that won't go away, I've already gone through http://technet.microsoft.com/en-us/library/bb288905%28EXCHG.80%29.aspx The Exchange uninstall process is still dying with Access Denied when removing registry entries. If I go through http://support.microsoft.com/kb/260378/ to manually remove the server will that leave any baggage in AD? Alternatively, since we are going to trash the server anyway, can we just do the last step start Exchange System Manager and select the server object. Right-click the object, click All Tasks, and then click Remove Server and skip the registry work on the server? Steve Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Thursday, August 12, 2010 4:21 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 On Thu, Aug 12, 2010 at 7:03 PM, Steve Hart sh...@wrightbg.com wrote: In regedit, there's no properties selection displayed. In regedt32, I can get to permissions from the security menu. Oh. I forgot that Win 2000 has the brain damaged registry editor twins. Sorry. Yah. There a lot of groups with Full Control. ... Domain\Domain Admins ... The account I'm using is a member of Domain Admins ... Hmmm. Interesting. Did you check for any Deny permissions on that registry key? Beyond that... nothing comes to mind immediately. -- Ben
RE: Uninstall Exchange 2000
I'm checking permissions on each of registry keys specified in KN 260378, trying to determine why my uninstall is failing. I got to thinking if these are the keys that would need to be manually deleted, then these are probably the keys the uninstall is trying to delete. When I try to look at permissions on the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeMGMT, I get a popup reading The permissions on MSExchangeMGMT are incorrectly ordered, which may cause some entries to be ineffective. Press OK to continue and sort the permissions correctly, or Cancel to reset the permissions. Any idea what the permissions should be on this key? Steve Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Wednesday, August 18, 2010 3:28 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 can we just do the last step start Exchange System Manager and select the server object... Give it a go. I doubt it'll work, but it can't hurt. KB 260378 leaves quite a bit in AD. It's intended for the situation where you are going to go reinstall a server of the same name. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com -Original Message- From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Wednesday, August 18, 2010 6:24 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 Getting back to my E2000 server that won't go away, I've already gone through http://technet.microsoft.com/en-us/library/bb288905%28EXCHG.80%29.aspx The Exchange uninstall process is still dying with Access Denied when removing registry entries. If I go through http://support.microsoft.com/kb/260378/ to manually remove the server will that leave any baggage in AD? Alternatively, since we are going to trash the server anyway, can we just do the last step start Exchange System Manager and select the server object. Right-click the object, click All Tasks, and then click Remove Server and skip the registry work on the server? Steve Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Thursday, August 12, 2010 4:21 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 On Thu, Aug 12, 2010 at 7:03 PM, Steve Hart sh...@wrightbg.com wrote: In regedit, there's no properties selection displayed. In regedt32, I can get to permissions from the security menu. Oh. I forgot that Win 2000 has the brain damaged registry editor twins. Sorry. Yah. There a lot of groups with Full Control. ... Domain\Domain Admins ... The account I'm using is a member of Domain Admins ... Hmmm. Interesting. Did you check for any Deny permissions on that registry key? Beyond that... nothing comes to mind immediately. -- Ben
Re: Uninstall Exchange 2000
On Wed, Aug 18, 2010 at 7:10 PM, Steve Hart sh...@wrightbg.com wrote: I'm checking permissions on each of registry keys specified in KN 260378, trying to determine why my uninstall is failing. Get a hold of Process Monitor from Microsoft Sysinternals, and filter on ACCESS DENIED and see what it's actually failing on. (If anything. Over the years, I've noticed that Microsoft reports a lot of things as Access is denied when it's something else entirely. It's like that error is their catch-all or something.) -- Ben
RE: Uninstall Exchange 2000
That's a new tool to me. Thanks I take it I should start it on the E2000 box, run the uninstall again and see what it flags? Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Wednesday, August 18, 2010 4:23 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 On Wed, Aug 18, 2010 at 7:10 PM, Steve Hart sh...@wrightbg.com wrote: I'm checking permissions on each of registry keys specified in KN 260378, trying to determine why my uninstall is failing. Get a hold of Process Monitor from Microsoft Sysinternals, and filter on ACCESS DENIED and see what it's actually failing on. (If anything. Over the years, I've noticed that Microsoft reports a lot of things as Access is denied when it's something else entirely. It's like that error is their catch-all or something.) -- Ben
Re: Uninstall Exchange 2000
Run it first on your Exch 2000 box before doing anything else. This will show you which processes are currently running and what you can filter from your capture when you do try the uninstall again. Makes it a lot easier to sift through the results. - Sean On Wed, Aug 18, 2010 at 3:29 PM, Steve Hart sh...@wrightbg.com wrote: That's a new tool to me. Thanks I take it I should start it on the E2000 box, run the uninstall again and see what it flags? Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Wednesday, August 18, 2010 4:23 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 On Wed, Aug 18, 2010 at 7:10 PM, Steve Hart sh...@wrightbg.com wrote: I'm checking permissions on each of registry keys specified in KN 260378, trying to determine why my uninstall is failing. Get a hold of Process Monitor from Microsoft Sysinternals, and filter on ACCESS DENIED and see what it's actually failing on. (If anything. Over the years, I've noticed that Microsoft reports a lot of things as Access is denied when it's something else entirely. It's like that error is their catch-all or something.) -- Ben
RE: Uninstall Exchange 2000
SCORE!! Thanks Ben, I've been struggling with this off and on for months and this finally did the trick. Process Monitor wouldn't work on the particular patch level on Win 2K I had, but it led me to find an old copy of RegMon. That enabled me to pin down the key HKLM\System\CurrentControlSet\Control\SecurePipeServers\WinReg as the culprit. A little googling told me that SYSTEM typically has full control over that key and it didn't in my case. I added that permission, ran the uninstall and it completed perfectly. The server is no longer showing up in ESM on my workstation and our email is flowing perfectly. A big public THANK YOU for your help, Michael's and everyone else's. Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax From: Sean Martin [mailto:seanmarti...@gmail.com] Sent: Wednesday, August 18, 2010 4:58 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 Run it first on your Exch 2000 box before doing anything else. This will show you which processes are currently running and what you can filter from your capture when you do try the uninstall again. Makes it a lot easier to sift through the results. - Sean On Wed, Aug 18, 2010 at 3:29 PM, Steve Hart sh...@wrightbg.commailto:sh...@wrightbg.com wrote: That's a new tool to me. Thanks I take it I should start it on the E2000 box, run the uninstall again and see what it flags? Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Ben Scott [mailto:mailvor...@gmail.commailto:mailvor...@gmail.com] Sent: Wednesday, August 18, 2010 4:23 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 On Wed, Aug 18, 2010 at 7:10 PM, Steve Hart sh...@wrightbg.commailto:sh...@wrightbg.com wrote: I'm checking permissions on each of registry keys specified in KN 260378, trying to determine why my uninstall is failing. Get a hold of Process Monitor from Microsoft Sysinternals, and filter on ACCESS DENIED and see what it's actually failing on. (If anything. Over the years, I've noticed that Microsoft reports a lot of things as Access is denied when it's something else entirely. It's like that error is their catch-all or something.) -- Ben
RE: Uninstall Exchange 2000
Congrats! Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Wednesday, August 18, 2010 8:46 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 SCORE!! Thanks Ben, I've been struggling with this off and on for months and this finally did the trick. Process Monitor wouldn't work on the particular patch level on Win 2K I had, but it led me to find an old copy of RegMon. That enabled me to pin down the key HKLM\System\CurrentControlSet\Control\SecurePipeServers\WinReg as the culprit. A little googling told me that SYSTEM typically has full control over that key and it didn't in my case. I added that permission, ran the uninstall and it completed perfectly. The server is no longer showing up in ESM on my workstation and our email is flowing perfectly. A big public THANK YOU for your help, Michael's and everyone else's. Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax From: Sean Martin [mailto:seanmarti...@gmail.com] Sent: Wednesday, August 18, 2010 4:58 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 Run it first on your Exch 2000 box before doing anything else. This will show you which processes are currently running and what you can filter from your capture when you do try the uninstall again. Makes it a lot easier to sift through the results. - Sean On Wed, Aug 18, 2010 at 3:29 PM, Steve Hart sh...@wrightbg.commailto:sh...@wrightbg.com wrote: That's a new tool to me. Thanks I take it I should start it on the E2000 box, run the uninstall again and see what it flags? Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Ben Scott [mailto:mailvor...@gmail.commailto:mailvor...@gmail.com] Sent: Wednesday, August 18, 2010 4:23 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 On Wed, Aug 18, 2010 at 7:10 PM, Steve Hart sh...@wrightbg.commailto:sh...@wrightbg.com wrote: I'm checking permissions on each of registry keys specified in KN 260378, trying to determine why my uninstall is failing. Get a hold of Process Monitor from Microsoft Sysinternals, and filter on ACCESS DENIED and see what it's actually failing on. (If anything. Over the years, I've noticed that Microsoft reports a lot of things as Access is denied when it's something else entirely. It's like that error is their catch-all or something.) -- Ben
Re: Uninstall Exchange 2000
On Wed, Aug 18, 2010 at 8:46 PM, Steve Hart sh...@wrightbg.com wrote: Thanks Ben, I’ve been struggling with this off and on for months and this finally did the trick. Sweet. Glad to be of help! -- Ben
RE: Uninstall Exchange 2000
Ah, nothing like having that one scratch you cant itch, and finally someone hands you a backscratcher for the ultimate..ahhh.. Congrats! From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Wednesday, August 18, 2010 8:46 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 SCORE!! Thanks Ben, I've been struggling with this off and on for months and this finally did the trick. Process Monitor wouldn't work on the particular patch level on Win 2K I had, but it led me to find an old copy of RegMon. That enabled me to pin down the key HKLM\System\CurrentControlSet\Control\SecurePipeServers\WinReg as the culprit. A little googling told me that SYSTEM typically has full control over that key and it didn't in my case. I added that permission, ran the uninstall and it completed perfectly. The server is no longer showing up in ESM on my workstation and our email is flowing perfectly. A big public THANK YOU for your help, Michael's and everyone else's. Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax From: Sean Martin [mailto:seanmarti...@gmail.com] Sent: Wednesday, August 18, 2010 4:58 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 Run it first on your Exch 2000 box before doing anything else. This will show you which processes are currently running and what you can filter from your capture when you do try the uninstall again. Makes it a lot easier to sift through the results. - Sean On Wed, Aug 18, 2010 at 3:29 PM, Steve Hart sh...@wrightbg.commailto:sh...@wrightbg.com wrote: That's a new tool to me. Thanks I take it I should start it on the E2000 box, run the uninstall again and see what it flags? Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Ben Scott [mailto:mailvor...@gmail.commailto:mailvor...@gmail.com] Sent: Wednesday, August 18, 2010 4:23 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 On Wed, Aug 18, 2010 at 7:10 PM, Steve Hart sh...@wrightbg.commailto:sh...@wrightbg.com wrote: I'm checking permissions on each of registry keys specified in KN 260378, trying to determine why my uninstall is failing. Get a hold of Process Monitor from Microsoft Sysinternals, and filter on ACCESS DENIED and see what it's actually failing on. (If anything. Over the years, I've noticed that Microsoft reports a lot of things as Access is denied when it's something else entirely. It's like that error is their catch-all or something.) -- Ben
RE: Uninstall Exchange 2000 - Install new 2007
I haven't had any luck on this E2000 uninstall, but I haven't had the time to research it any further. My next task on this network is to install a new E2007 server. (We already have E2007 installed and we're migrating to better hardware). I'm installing E2007SP3 on Win 2008R2 and I'm under some heat to get the new install up and running. The install reports under Mailbox Role Prerequisites that it can't find an RUS for each of our three domains. That makes sense because I removed the RUS as part of removing the last E2000 server. Since E2007 doesn't use RUS, I'm guessing that that this error is due to the remaining E2000 server that I haven't managed to get rid of yet. Does anyone see any problems in going ahead with the E20007 install? Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Matt Moore [mailto:mattmoore...@hotmail.com] Sent: Thursday, August 12, 2010 4:16 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 For no trouble, only The Administrator account should be used. Even the combo below doesn't have all the permissions. M -Original Message- From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Thursday, August 12, 2010 4:04 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 Thanks Ben and Sean, I guess it's been too long since I've worked directly in the registry. In regedit, there's no properties selection displayed. In regedt32, I can get to permissions from the security menu. There a lot of groups with Full Control. Domain\Administrator Server\Administrators (Inherited) Domain\Domain Admins Domain\Enterprise Admins Domain\Exchange Full Admins Domain\Exchange Organization Administrators Domain\Exchange Services Server$(Domain\Server$) SYSTEM (Inherited) The account I'm using is a member of Domain Admins, Enterprise Admins, Exchange Full Admins and Exchange Organization Administrators, as well as others not related. Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Thursday, August 12, 2010 3:44 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 On Thu, Aug 12, 2010 at 6:33 PM, Steve Hart sh...@wrightbg.com wrote: The path listed in that error shows as a folder in regedit with dozens of subfolders and keys. Is there a way to pin down the culprit? In REGEDIT, registry keys are displayed as folders. So key==folder. The things that appear in the right pane are registry values. What are the permissions on the key in question? That is: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Application\ You can find out by right-clicking the folder icon for the key in question, and choosing Permissions. Chances are, the permissions on that key don't grant everything needed to the user account you're using to run the Exchange uninstaller. -- Ben
RE: Uninstall Exchange 2000 - Install new 2007
Is it an error, a warning, or BPA output? Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com -Original Message- From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Tuesday, August 17, 2010 1:19 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 - Install new 2007 I haven't had any luck on this E2000 uninstall, but I haven't had the time to research it any further. My next task on this network is to install a new E2007 server. (We already have E2007 installed and we're migrating to better hardware). I'm installing E2007SP3 on Win 2008R2 and I'm under some heat to get the new install up and running. The install reports under Mailbox Role Prerequisites that it can't find an RUS for each of our three domains. That makes sense because I removed the RUS as part of removing the last E2000 server. Since E2007 doesn't use RUS, I'm guessing that that this error is due to the remaining E2000 server that I haven't managed to get rid of yet. Does anyone see any problems in going ahead with the E20007 install? Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Matt Moore [mailto:mattmoore...@hotmail.com] Sent: Thursday, August 12, 2010 4:16 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 For no trouble, only The Administrator account should be used. Even the combo below doesn't have all the permissions. M -Original Message- From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Thursday, August 12, 2010 4:04 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 Thanks Ben and Sean, I guess it's been too long since I've worked directly in the registry. In regedit, there's no properties selection displayed. In regedt32, I can get to permissions from the security menu. There a lot of groups with Full Control. Domain\Administrator Server\Administrators (Inherited) Domain\Domain Admins Domain\Enterprise Admins Domain\Exchange Full Admins Domain\Exchange Organization Administrators Domain\Exchange Services Server$(Domain\Server$) SYSTEM (Inherited) The account I'm using is a member of Domain Admins, Enterprise Admins, Exchange Full Admins and Exchange Organization Administrators, as well as others not related. Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Thursday, August 12, 2010 3:44 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 On Thu, Aug 12, 2010 at 6:33 PM, Steve Hart sh...@wrightbg.com wrote: The path listed in that error shows as a folder in regedit with dozens of subfolders and keys. Is there a way to pin down the culprit? In REGEDIT, registry keys are displayed as folders. So key==folder. The things that appear in the right pane are registry values. What are the permissions on the key in question? That is: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Application\ You can find out by right-clicking the folder icon for the key in question, and choosing Permissions. Chances are, the permissions on that key don't grant everything needed to the user account you're using to run the Exchange uninstaller. -- Ben
RE: Uninstall Exchange 2000 - Install new 2007
It's a warning Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Tuesday, August 17, 2010 1:20 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 - Install new 2007 Is it an error, a warning, or BPA output? Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com -Original Message- From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Tuesday, August 17, 2010 1:19 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 - Install new 2007 I haven't had any luck on this E2000 uninstall, but I haven't had the time to research it any further. My next task on this network is to install a new E2007 server. (We already have E2007 installed and we're migrating to better hardware). I'm installing E2007SP3 on Win 2008R2 and I'm under some heat to get the new install up and running. The install reports under Mailbox Role Prerequisites that it can't find an RUS for each of our three domains. That makes sense because I removed the RUS as part of removing the last E2000 server. Since E2007 doesn't use RUS, I'm guessing that that this error is due to the remaining E2000 server that I haven't managed to get rid of yet. Does anyone see any problems in going ahead with the E20007 install? Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Matt Moore [mailto:mattmoore...@hotmail.com] Sent: Thursday, August 12, 2010 4:16 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 For no trouble, only The Administrator account should be used. Even the combo below doesn't have all the permissions. M -Original Message- From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Thursday, August 12, 2010 4:04 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 Thanks Ben and Sean, I guess it's been too long since I've worked directly in the registry. In regedit, there's no properties selection displayed. In regedt32, I can get to permissions from the security menu. There a lot of groups with Full Control. Domain\Administrator Server\Administrators (Inherited) Domain\Domain Admins Domain\Enterprise Admins Domain\Exchange Full Admins Domain\Exchange Organization Administrators Domain\Exchange Services Server$(Domain\Server$) SYSTEM (Inherited) The account I'm using is a member of Domain Admins, Enterprise Admins, Exchange Full Admins and Exchange Organization Administrators, as well as others not related. Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Thursday, August 12, 2010 3:44 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 On Thu, Aug 12, 2010 at 6:33 PM, Steve Hart sh...@wrightbg.com wrote: The path listed in that error shows as a folder in regedit with dozens of subfolders and keys. Is there a way to pin down the culprit? In REGEDIT, registry keys are displayed as folders. So key==folder. The things that appear in the right pane are registry values. What are the permissions on the key in question? That is: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Application\ You can find out by right-clicking the folder icon for the key in question, and choosing Permissions. Chances are, the permissions on that key don't grant everything needed to the user account you're using to run the Exchange uninstaller. -- Ben
RE: Uninstall Exchange 2000 - Install new 2007
The main challenge I _think_ you will have is that the install will try to create a routing group connector and (depending on how much of the 2000 server is left in AD) use the SMTP virtual server on the Exchange 2000 server to send email. You can defeat that by, after completing the install, removing any RGCs that are present, and creating an Internet Send Connector on the new server. Obviously - IMO - you should still get that server taken care of. You won't be able to upgrade to Exchange 2010 or later while it is still in AD. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com -Original Message- From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Tuesday, August 17, 2010 4:23 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 - Install new 2007 It's a warning Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Tuesday, August 17, 2010 1:20 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 - Install new 2007 Is it an error, a warning, or BPA output? Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com -Original Message- From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Tuesday, August 17, 2010 1:19 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 - Install new 2007 I haven't had any luck on this E2000 uninstall, but I haven't had the time to research it any further. My next task on this network is to install a new E2007 server. (We already have E2007 installed and we're migrating to better hardware). I'm installing E2007SP3 on Win 2008R2 and I'm under some heat to get the new install up and running. The install reports under Mailbox Role Prerequisites that it can't find an RUS for each of our three domains. That makes sense because I removed the RUS as part of removing the last E2000 server. Since E2007 doesn't use RUS, I'm guessing that that this error is due to the remaining E2000 server that I haven't managed to get rid of yet. Does anyone see any problems in going ahead with the E20007 install? Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Matt Moore [mailto:mattmoore...@hotmail.com] Sent: Thursday, August 12, 2010 4:16 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 For no trouble, only The Administrator account should be used. Even the combo below doesn't have all the permissions. M -Original Message- From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Thursday, August 12, 2010 4:04 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 Thanks Ben and Sean, I guess it's been too long since I've worked directly in the registry. In regedit, there's no properties selection displayed. In regedt32, I can get to permissions from the security menu. There a lot of groups with Full Control. Domain\Administrator Server\Administrators (Inherited) Domain\Domain Admins Domain\Enterprise Admins Domain\Exchange Full Admins Domain\Exchange Organization Administrators Domain\Exchange Services Server$(Domain\Server$) SYSTEM (Inherited) The account I'm using is a member of Domain Admins, Enterprise Admins, Exchange Full Admins and Exchange Organization Administrators, as well as others not related. Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Thursday, August 12, 2010 3:44 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 On Thu, Aug 12, 2010 at 6:33 PM, Steve Hart sh...@wrightbg.com wrote: The path listed in that error shows as a folder in regedit with dozens of subfolders and keys. Is there a way to pin down the culprit? In REGEDIT, registry keys are displayed as folders. So key==folder. The things that appear in the right pane are registry values. What are the permissions on the key in question? That is: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Application\ You can find out by right-clicking the folder icon for the key in question, and choosing Permissions. Chances are, the permissions on that key don't grant everything needed to the user account you're using to run the Exchange uninstaller. -- Ben
RE: Uninstall Exchange 2000
I got that far, LOL The user account I'm using is a member of the Exchange Full Admins group, a local admin on the machine and a domain admin. What else do I need? Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Wednesday, August 11, 2010 5:08 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 Well, this seems to indicate that the user who is doing the uninstall doesn't have sufficient permission to do that: [17:10:24] Interpreting line OpenMachineKey:SYSTEM\CurrentControlSet\Services\EventLog\Application [17:10:24] CInsParser::ScProcessLine (K:\admin\src\libs\exsetup\hiddenw1.cxx:1226) Error code 0XC0070005 (5): Access is denied Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Wednesday, August 11, 2010 7:56 PM To: MS-Exchange Admin Issues Subject: Uninstall Exchange 2000 I've been struggling with uninstalling our last E2000 server for some time. I've been through the entire process outlined for removing the last legacy Exchange server and I've reached the step of uninstalling Exchange. I've been getting Access denied error messages when the uninstall attempts to remove registry entries. Here's a relevant portion of the setup logs. Ideas?? The operation has completed successfully. [17:10:23] Entering CBaseComponent::ScSetup [17:10:23] Beginning Remove of Microsoft Exchange Instant Messaging Service component [17:10:23] Beginning Remove of Services Atom sub-component [17:10:23] Entering CBaseServiceAtom(Services Atom)::ScRemove [17:10:23] Entering CAtomServices::ScStopAtomServices [17:10:23] Entering CBaseServiceAtom(Services Atom)::ScStopAtomServices [17:10:23] Leaving CBaseServiceAtom(Services Atom)::ScStopAtomServices [17:10:23] Leaving CAtomServices::ScStopAtomServices [17:10:23] Entering CBaseAtom(Services Atom)::ScRemove [17:10:23] Entering CBaseAtom(Services Atom)::ScRemoveRegistryKeys [17:10:23] Removing registry entries for Services Atom [17:10:23] Leaving CBaseAtom(Services Atom)::ScRemoveRegistryKeys [17:10:23] Removing Active Directory objects for Services Atom [17:10:23] Entering CBaseAtom(Services Atom)::ScRemoveShortcuts [17:10:23] Leaving CBaseAtom(Services Atom)::ScRemoveShortcuts [17:10:23] Removing IIS Metabase objects for Services Atom [17:10:23] Leaving CBaseAtom(Services Atom)::ScRemove [17:10:23] Entering CBaseServiceAtom(Services Atom)::ScDeleteAtomServices [17:10:23] Leaving CBaseServiceAtom(Services Atom)::ScDeleteAtomServices [17:10:23] Leaving CBaseServiceAtom(Services Atom)::ScRemove [17:10:23] Completed Remove of Services Atom sub-component [17:10:23] Beginning Remove of Instant Messaging Service sub-component [17:10:23] Entering CBaseServiceAtom(Instant Messaging Service)::ScRemove [17:10:23] Entering CBaseServiceAtom(Instant Messaging Service)::ScStopAtomServices [17:10:23] Leaving CBaseServiceAtom(Instant Messaging Service)::ScStopAtomServices [17:10:23] Entering CBaseAtom(Instant Messaging Service)::ScRemove [17:10:23] Entering CBaseAtom(Instant Messaging Service)::ScRemoveRegistryKeys [17:10:23] Removing registry entries for Instant Messaging Service [17:10:23] Entering CRegistryManager::ScProcessFile [17:10:23] Starting interpreter on file e:\exchan~1\setup\i386\exchange\im.uns [17:10:23] Interpreting line CreateProcessSafe:C:\Program Files\Exchsrvr\bin;regsvr32 /u /s msimcfg.dll;18 [17:10:23] Process created ... waiting (18) [17:10:24] Ignoring exit code [17:10:24] Interpreting line CreateProcessSafe:.;unlodctr MSExchangeIM;18 [17:10:24] Process created ... waiting (18) [17:10:24] Ignoring exit code 0x0003f2 [17:10:24] Interpreting line OpenMachineKey:SYSTEM\CurrentControlSet\Services\EventLog\Application [17:10:24] CInsParser::ScProcessLine (K:\admin\src\libs\exsetup\hiddenw1.cxx:1226) Error code 0XC0070005 (5): Access is denied. [17:10:24] Processing file 'e:\exchan~1\setup\i386\exchange\im.uns', at or near line 5 (OpenMachineKey:SYSTEM\CurrentControlSet\Services\EventLog\Application) CInsParser::ScProcessLine (K:\admin\src\libs\exsetup\hiddenw1.cxx:486) Error code 0XC0070005 (5): Access is denied. [17:10:24] Registry file name: 'e:\exchan~1\setup\i386\exchange\im.uns' CRegistryManager::ScProcessFile (K:\admin\src\udog\setupbase\tools\regmgr.cxx:95) Error code 0XC0070005 (5): Access is denied. [17:10:24] Filename = '%sourcedir%\im' CBaseAtom::ScRemoveRegistryKeys (K:\admin\src\udog\setupbase\basecomp\baseatom.cxx:1272) Error code 0XC0070005 (5): Access is denied. [17:10:24] CBaseAtom::ScRemove (K:\admin\src\udog\setupbase\basecomp\baseatom.cxx:958) Error code 0XC0070005 (5): Access is denied. [17:10:24] Service = '' CBaseServiceAtom::ScRemove (K:\admin\src\udog\setupbase\basecomp\basesvcatom.cxx
RE: Uninstall Exchange 2000
You need to look at the permissions on the key in regedit. If I were to guess, it's looking for SYSTEM. Just add the user, FC, and see if you get any further. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Thursday, August 12, 2010 1:55 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 I got that far, LOL The user account I'm using is a member of the Exchange Full Admins group, a local admin on the machine and a domain admin. What else do I need? Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Wednesday, August 11, 2010 5:08 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 Well, this seems to indicate that the user who is doing the uninstall doesn't have sufficient permission to do that: [17:10:24] Interpreting line OpenMachineKey:SYSTEM\CurrentControlSet\Services\EventLog\Application [17:10:24] CInsParser::ScProcessLine (K:\admin\src\libs\exsetup\hiddenw1.cxx:1226) Error code 0XC0070005 (5): Access is denied Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Wednesday, August 11, 2010 7:56 PM To: MS-Exchange Admin Issues Subject: Uninstall Exchange 2000 I've been struggling with uninstalling our last E2000 server for some time. I've been through the entire process outlined for removing the last legacy Exchange server and I've reached the step of uninstalling Exchange. I've been getting Access denied error messages when the uninstall attempts to remove registry entries. Here's a relevant portion of the setup logs. Ideas?? The operation has completed successfully. [17:10:23] Entering CBaseComponent::ScSetup [17:10:23] Beginning Remove of Microsoft Exchange Instant Messaging Service component [17:10:23] Beginning Remove of Services Atom sub-component [17:10:23] Entering CBaseServiceAtom(Services Atom)::ScRemove [17:10:23] Entering CAtomServices::ScStopAtomServices [17:10:23] Entering CBaseServiceAtom(Services Atom)::ScStopAtomServices [17:10:23] Leaving CBaseServiceAtom(Services Atom)::ScStopAtomServices [17:10:23] Leaving CAtomServices::ScStopAtomServices [17:10:23] Entering CBaseAtom(Services Atom)::ScRemove [17:10:23] Entering CBaseAtom(Services Atom)::ScRemoveRegistryKeys [17:10:23] Removing registry entries for Services Atom [17:10:23] Leaving CBaseAtom(Services Atom)::ScRemoveRegistryKeys [17:10:23] Removing Active Directory objects for Services Atom [17:10:23] Entering CBaseAtom(Services Atom)::ScRemoveShortcuts [17:10:23] Leaving CBaseAtom(Services Atom)::ScRemoveShortcuts [17:10:23] Removing IIS Metabase objects for Services Atom [17:10:23] Leaving CBaseAtom(Services Atom)::ScRemove [17:10:23] Entering CBaseServiceAtom(Services Atom)::ScDeleteAtomServices [17:10:23] Leaving CBaseServiceAtom(Services Atom)::ScDeleteAtomServices [17:10:23] Leaving CBaseServiceAtom(Services Atom)::ScRemove [17:10:23] Completed Remove of Services Atom sub-component [17:10:23] Beginning Remove of Instant Messaging Service sub-component [17:10:23] Entering CBaseServiceAtom(Instant Messaging Service)::ScRemove [17:10:23] Entering CBaseServiceAtom(Instant Messaging Service)::ScStopAtomServices [17:10:23] Leaving CBaseServiceAtom(Instant Messaging Service)::ScStopAtomServices [17:10:23] Entering CBaseAtom(Instant Messaging Service)::ScRemove [17:10:23] Entering CBaseAtom(Instant Messaging Service)::ScRemoveRegistryKeys [17:10:23] Removing registry entries for Instant Messaging Service [17:10:23] Entering CRegistryManager::ScProcessFile [17:10:23] Starting interpreter on file e:\exchan~1\setup\i386\exchange\im.uns [17:10:23] Interpreting line CreateProcessSafe:C:\Program Files\Exchsrvr\bin;regsvr32 /u /s msimcfg.dll;18 [17:10:23] Process created ... waiting (18) [17:10:24] Ignoring exit code [17:10:24] Interpreting line CreateProcessSafe:.;unlodctr MSExchangeIM;18 [17:10:24] Process created ... waiting (18) [17:10:24] Ignoring exit code 0x0003f2 [17:10:24] Interpreting line OpenMachineKey:SYSTEM\CurrentControlSet\Services\EventLog\Application [17:10:24] CInsParser::ScProcessLine (K:\admin\src\libs\exsetup\hiddenw1.cxx:1226) Error code 0XC0070005 (5): Access is denied. [17:10:24] Processing file 'e:\exchan~1\setup\i386\exchange\im.uns', at or near line 5 (OpenMachineKey:SYSTEM\CurrentControlSet\Services\EventLog\Application) CInsParser::ScProcessLine (K:\admin\src\libs\exsetup\hiddenw1.cxx:486) Error code 0XC0070005 (5): Access is denied. [17:10:24] Registry file name: 'e:\exchan~1\setup\i386\exchange\im.uns' CRegistryManager::ScProcessFile (K:\admin\src\udog\setupbase\tools\regmgr.cxx:95) Error code 0XC0070005 (5): Access is denied. [17:10:24] Filename = '%sourcedir
RE: Uninstall Exchange 2000
I assume this is in HKEY_LOCAL_MACHINE? The path listed in that error shows as a folder in regedit with dozens of subfolders and keys. Is there a way to pin down the culprit? Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Thursday, August 12, 2010 10:57 AM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 You need to look at the permissions on the key in regedit. If I were to guess, it's looking for SYSTEM. Just add the user, FC, and see if you get any further. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Thursday, August 12, 2010 1:55 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 I got that far, LOL The user account I'm using is a member of the Exchange Full Admins group, a local admin on the machine and a domain admin. What else do I need? Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax From: Michael B. Smith [mailto:mich...@smithcons.com] Sent: Wednesday, August 11, 2010 5:08 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 Well, this seems to indicate that the user who is doing the uninstall doesn't have sufficient permission to do that: [17:10:24] Interpreting line OpenMachineKey:SYSTEM\CurrentControlSet\Services\EventLog\Application [17:10:24] CInsParser::ScProcessLine (K:\admin\src\libs\exsetup\hiddenw1.cxx:1226) Error code 0XC0070005 (5): Access is denied Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Wednesday, August 11, 2010 7:56 PM To: MS-Exchange Admin Issues Subject: Uninstall Exchange 2000 I've been struggling with uninstalling our last E2000 server for some time. I've been through the entire process outlined for removing the last legacy Exchange server and I've reached the step of uninstalling Exchange. I've been getting Access denied error messages when the uninstall attempts to remove registry entries. Here's a relevant portion of the setup logs. Ideas?? The operation has completed successfully. [17:10:23] Entering CBaseComponent::ScSetup [17:10:23] Beginning Remove of Microsoft Exchange Instant Messaging Service component [17:10:23] Beginning Remove of Services Atom sub-component [17:10:23] Entering CBaseServiceAtom(Services Atom)::ScRemove [17:10:23] Entering CAtomServices::ScStopAtomServices [17:10:23] Entering CBaseServiceAtom(Services Atom)::ScStopAtomServices [17:10:23] Leaving CBaseServiceAtom(Services Atom)::ScStopAtomServices [17:10:23] Leaving CAtomServices::ScStopAtomServices [17:10:23] Entering CBaseAtom(Services Atom)::ScRemove [17:10:23] Entering CBaseAtom(Services Atom)::ScRemoveRegistryKeys [17:10:23] Removing registry entries for Services Atom [17:10:23] Leaving CBaseAtom(Services Atom)::ScRemoveRegistryKeys [17:10:23] Removing Active Directory objects for Services Atom [17:10:23] Entering CBaseAtom(Services Atom)::ScRemoveShortcuts [17:10:23] Leaving CBaseAtom(Services Atom)::ScRemoveShortcuts [17:10:23] Removing IIS Metabase objects for Services Atom [17:10:23] Leaving CBaseAtom(Services Atom)::ScRemove [17:10:23] Entering CBaseServiceAtom(Services Atom)::ScDeleteAtomServices [17:10:23] Leaving CBaseServiceAtom(Services Atom)::ScDeleteAtomServices [17:10:23] Leaving CBaseServiceAtom(Services Atom)::ScRemove [17:10:23] Completed Remove of Services Atom sub-component [17:10:23] Beginning Remove of Instant Messaging Service sub-component [17:10:23] Entering CBaseServiceAtom(Instant Messaging Service)::ScRemove [17:10:23] Entering CBaseServiceAtom(Instant Messaging Service)::ScStopAtomServices [17:10:23] Leaving CBaseServiceAtom(Instant Messaging Service)::ScStopAtomServices [17:10:23] Entering CBaseAtom(Instant Messaging Service)::ScRemove [17:10:23] Entering CBaseAtom(Instant Messaging Service)::ScRemoveRegistryKeys [17:10:23] Removing registry entries for Instant Messaging Service [17:10:23] Entering CRegistryManager::ScProcessFile [17:10:23] Starting interpreter on file e:\exchan~1\setup\i386\exchange\im.uns [17:10:23] Interpreting line CreateProcessSafe:C:\Program Files\Exchsrvr\bin;regsvr32 /u /s msimcfg.dll;18 [17:10:23] Process created ... waiting (18) [17:10:24] Ignoring exit code [17:10:24] Interpreting line CreateProcessSafe:.;unlodctr MSExchangeIM;18 [17:10:24] Process created ... waiting (18) [17:10:24] Ignoring exit code 0x0003f2 [17:10:24] Interpreting line OpenMachineKey:SYSTEM\CurrentControlSet\Services\EventLog\Application [17:10:24] CInsParser::ScProcessLine (K:\admin\src\libs\exsetup\hiddenw1.cxx:1226) Error code 0XC0070005 (5): Access is denied. [17:10:24] Processing file 'e:\exchan~1\setup\i386\exchange\im.uns', at or near line
Re: Uninstall Exchange 2000
On Thu, Aug 12, 2010 at 6:33 PM, Steve Hart sh...@wrightbg.com wrote: The path listed in that error shows as a folder in regedit with dozens of subfolders and keys. Is there a way to pin down the culprit? In REGEDIT, registry keys are displayed as folders. So key==folder. The things that appear in the right pane are registry values. What are the permissions on the key in question? That is: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Application\ You can find out by right-clicking the folder icon for the key in question, and choosing Permissions. Chances are, the permissions on that key don't grant everything needed to the user account you're using to run the Exchange uninstaller. -- Ben
Re: Uninstall Exchange 2000
Start by evaluating/modifying permissions on the root just as it's referenced in the error: SYSTEM\CurrentControlSet\Services\EventLog\Application - Sean On Thu, Aug 12, 2010 at 2:33 PM, Steve Hart sh...@wrightbg.com wrote: I assume this is in HKEY_LOCAL_MACHINE? The path listed in that error shows as a folder in regedit with dozens of subfolders and keys. Is there a way to pin down the culprit? *Steve Hart*** Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -- *From:* Michael B. Smith [mailto:mich...@smithcons.com] *Sent:* Thursday, August 12, 2010 10:57 AM *To:* MS-Exchange Admin Issues *Subject:* RE: Uninstall Exchange 2000 You need to look at the permissions on the key in regedit. If I were to guess, it’s looking for SYSTEM. Just add the user, FC, and see if you get any further. Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com http://theessentialexchange.com/ *From:* Steve Hart [mailto:sh...@wrightbg.com] *Sent:* Thursday, August 12, 2010 1:55 PM *To:* MS-Exchange Admin Issues *Subject:* RE: Uninstall Exchange 2000 I got that far, LOL The user account I’m using is a member of the Exchange Full Admins group, a local admin on the machine and a domain admin. What else do I need? *Steve Hart*** Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -- *From:* Michael B. Smith [mailto:mich...@smithcons.com] *Sent:* Wednesday, August 11, 2010 5:08 PM *To:* MS-Exchange Admin Issues *Subject:* RE: Uninstall Exchange 2000 Well, this seems to indicate that the user who is doing the uninstall doesn’t have sufficient permission to do that: [17:10:24] Interpreting line OpenMachineKey:SYSTEM\CurrentControlSet\Services\EventLog\Application [17:10:24] CInsParser::ScProcessLine (K:\admin\src\libs\exsetup\hiddenw1.cxx:1226) Error code 0XC0070005 (5): Access is denied Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com http://theessentialexchange.com/ *From:* Steve Hart [mailto:sh...@wrightbg.com] *Sent:* Wednesday, August 11, 2010 7:56 PM *To:* MS-Exchange Admin Issues *Subject:* Uninstall Exchange 2000 I’ve been struggling with uninstalling our last E2000 server for some time. I’ve been through the entire process outlined for removing the last legacy Exchange server and I’ve reached the step of uninstalling Exchange. I’ve been getting “Access denied” error messages when the uninstall attempts to remove registry entries. Here’s a relevant portion of the setup logs. Ideas?? The operation has completed successfully. [17:10:23] Entering CBaseComponent::ScSetup [17:10:23] Beginning Remove of Microsoft Exchange Instant Messaging Service component [17:10:23] Beginning Remove of Services Atom sub-component [17:10:23] Entering CBaseServiceAtom(Services Atom)::ScRemove [17:10:23] Entering CAtomServices::ScStopAtomServices [17:10:23] Entering CBaseServiceAtom(Services Atom)::ScStopAtomServices [17:10:23] Leaving CBaseServiceAtom(Services Atom)::ScStopAtomServices [17:10:23] Leaving CAtomServices::ScStopAtomServices [17:10:23] Entering CBaseAtom(Services Atom)::ScRemove [17:10:23] Entering CBaseAtom(Services Atom)::ScRemoveRegistryKeys [17:10:23] Removing registry entries for Services Atom [17:10:23] Leaving CBaseAtom(Services Atom)::ScRemoveRegistryKeys [17:10:23] Removing Active Directory objects for Services Atom [17:10:23] Entering CBaseAtom(Services Atom)::ScRemoveShortcuts [17:10:23] Leaving CBaseAtom(Services Atom)::ScRemoveShortcuts [17:10:23] Removing IIS Metabase objects for Services Atom [17:10:23] Leaving CBaseAtom(Services Atom)::ScRemove [17:10:23] Entering CBaseServiceAtom(Services Atom)::ScDeleteAtomServices [17:10:23] Leaving CBaseServiceAtom(Services Atom)::ScDeleteAtomServices [17:10:23] Leaving CBaseServiceAtom(Services Atom)::ScRemove [17:10:23] Completed Remove of Services Atom sub-component [17:10:23] Beginning Remove of Instant Messaging Service sub-component [17:10:23] Entering CBaseServiceAtom(Instant Messaging Service)::ScRemove [17:10:23] Entering CBaseServiceAtom(Instant Messaging Service)::ScStopAtomServices [17:10:23] Leaving CBaseServiceAtom(Instant Messaging Service)::ScStopAtomServices [17:10:23] Entering CBaseAtom(Instant Messaging Service)::ScRemove [17:10:23] Entering CBaseAtom(Instant Messaging Service)::ScRemoveRegistryKeys [17:10:23] Removing registry entries for Instant Messaging Service [17:10:23] Entering CRegistryManager::ScProcessFile [17:10:23] Starting interpreter on file e:\exchan~1\setup\i386\exchange\im.uns [17:10:23] Interpreting line CreateProcessSafe:C:\Program Files\Exchsrvr\bin;regsvr32 /u /s msimcfg.dll;18 [17:10:23] Process created ... waiting (18) [17:10:24] Ignoring exit
RE: Uninstall Exchange 2000
Thanks Ben and Sean, I guess it's been too long since I've worked directly in the registry. In regedit, there's no properties selection displayed. In regedt32, I can get to permissions from the security menu. There a lot of groups with Full Control. Domain\Administrator Server\Administrators (Inherited) Domain\Domain Admins Domain\Enterprise Admins Domain\Exchange Full Admins Domain\Exchange Organization Administrators Domain\Exchange Services Server$(Domain\Server$) SYSTEM (Inherited) The account I'm using is a member of Domain Admins, Enterprise Admins, Exchange Full Admins and Exchange Organization Administrators, as well as others not related. Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Thursday, August 12, 2010 3:44 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 On Thu, Aug 12, 2010 at 6:33 PM, Steve Hart sh...@wrightbg.com wrote: The path listed in that error shows as a folder in regedit with dozens of subfolders and keys. Is there a way to pin down the culprit? In REGEDIT, registry keys are displayed as folders. So key==folder. The things that appear in the right pane are registry values. What are the permissions on the key in question? That is: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Application\ You can find out by right-clicking the folder icon for the key in question, and choosing Permissions. Chances are, the permissions on that key don't grant everything needed to the user account you're using to run the Exchange uninstaller. -- Ben
RE: Uninstall Exchange 2000
For no trouble, only The Administrator account should be used. Even the combo below doesn't have all the permissions. M -Original Message- From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Thursday, August 12, 2010 4:04 PM To: MS-Exchange Admin Issues Subject: RE: Uninstall Exchange 2000 Thanks Ben and Sean, I guess it's been too long since I've worked directly in the registry. In regedit, there's no properties selection displayed. In regedt32, I can get to permissions from the security menu. There a lot of groups with Full Control. Domain\Administrator Server\Administrators (Inherited) Domain\Domain Admins Domain\Enterprise Admins Domain\Exchange Full Admins Domain\Exchange Organization Administrators Domain\Exchange Services Server$(Domain\Server$) SYSTEM (Inherited) The account I'm using is a member of Domain Admins, Enterprise Admins, Exchange Full Admins and Exchange Organization Administrators, as well as others not related. Steve Hart Network Administrator 503.491.4343 -Direct | 503.492.8160 - Fax -Original Message- From: Ben Scott [mailto:mailvor...@gmail.com] Sent: Thursday, August 12, 2010 3:44 PM To: MS-Exchange Admin Issues Subject: Re: Uninstall Exchange 2000 On Thu, Aug 12, 2010 at 6:33 PM, Steve Hart sh...@wrightbg.com wrote: The path listed in that error shows as a folder in regedit with dozens of subfolders and keys. Is there a way to pin down the culprit? In REGEDIT, registry keys are displayed as folders. So key==folder. The things that appear in the right pane are registry values. What are the permissions on the key in question? That is: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EventLog\Application\ You can find out by right-clicking the folder icon for the key in question, and choosing Permissions. Chances are, the permissions on that key don't grant everything needed to the user account you're using to run the Exchange uninstaller. -- Ben
Re: Uninstall Exchange 2000
On Thu, Aug 12, 2010 at 7:03 PM, Steve Hart sh...@wrightbg.com wrote: In regedit, there's no properties selection displayed. In regedt32, I can get to permissions from the security menu. Oh. I forgot that Win 2000 has the brain damaged registry editor twins. Sorry. Yah. There a lot of groups with Full Control. ... Domain\Domain Admins ... The account I'm using is a member of Domain Admins ... Hmmm. Interesting. Did you check for any Deny permissions on that registry key? Beyond that... nothing comes to mind immediately. -- Ben
RE: Uninstall Exchange 2000
Well, this seems to indicate that the user who is doing the uninstall doesn't have sufficient permission to do that: [17:10:24] Interpreting line OpenMachineKey:SYSTEM\CurrentControlSet\Services\EventLog\Application [17:10:24] CInsParser::ScProcessLine (K:\admin\src\libs\exsetup\hiddenw1.cxx:1226) Error code 0XC0070005 (5): Access is denied Regards, Michael B. Smith Consultant and Exchange MVP http://TheEssentialExchange.com From: Steve Hart [mailto:sh...@wrightbg.com] Sent: Wednesday, August 11, 2010 7:56 PM To: MS-Exchange Admin Issues Subject: Uninstall Exchange 2000 I've been struggling with uninstalling our last E2000 server for some time. I've been through the entire process outlined for removing the last legacy Exchange server and I've reached the step of uninstalling Exchange. I've been getting Access denied error messages when the uninstall attempts to remove registry entries. Here's a relevant portion of the setup logs. Ideas?? The operation has completed successfully. [17:10:23] Entering CBaseComponent::ScSetup [17:10:23] Beginning Remove of Microsoft Exchange Instant Messaging Service component [17:10:23] Beginning Remove of Services Atom sub-component [17:10:23] Entering CBaseServiceAtom(Services Atom)::ScRemove [17:10:23] Entering CAtomServices::ScStopAtomServices [17:10:23] Entering CBaseServiceAtom(Services Atom)::ScStopAtomServices [17:10:23] Leaving CBaseServiceAtom(Services Atom)::ScStopAtomServices [17:10:23] Leaving CAtomServices::ScStopAtomServices [17:10:23] Entering CBaseAtom(Services Atom)::ScRemove [17:10:23] Entering CBaseAtom(Services Atom)::ScRemoveRegistryKeys [17:10:23] Removing registry entries for Services Atom [17:10:23] Leaving CBaseAtom(Services Atom)::ScRemoveRegistryKeys [17:10:23] Removing Active Directory objects for Services Atom [17:10:23] Entering CBaseAtom(Services Atom)::ScRemoveShortcuts [17:10:23] Leaving CBaseAtom(Services Atom)::ScRemoveShortcuts [17:10:23] Removing IIS Metabase objects for Services Atom [17:10:23] Leaving CBaseAtom(Services Atom)::ScRemove [17:10:23] Entering CBaseServiceAtom(Services Atom)::ScDeleteAtomServices [17:10:23] Leaving CBaseServiceAtom(Services Atom)::ScDeleteAtomServices [17:10:23] Leaving CBaseServiceAtom(Services Atom)::ScRemove [17:10:23] Completed Remove of Services Atom sub-component [17:10:23] Beginning Remove of Instant Messaging Service sub-component [17:10:23] Entering CBaseServiceAtom(Instant Messaging Service)::ScRemove [17:10:23] Entering CBaseServiceAtom(Instant Messaging Service)::ScStopAtomServices [17:10:23] Leaving CBaseServiceAtom(Instant Messaging Service)::ScStopAtomServices [17:10:23] Entering CBaseAtom(Instant Messaging Service)::ScRemove [17:10:23] Entering CBaseAtom(Instant Messaging Service)::ScRemoveRegistryKeys [17:10:23] Removing registry entries for Instant Messaging Service [17:10:23] Entering CRegistryManager::ScProcessFile [17:10:23] Starting interpreter on file e:\exchan~1\setup\i386\exchange\im.uns [17:10:23] Interpreting line CreateProcessSafe:C:\Program Files\Exchsrvr\bin;regsvr32 /u /s msimcfg.dll;18 [17:10:23] Process created ... waiting (18) [17:10:24] Ignoring exit code [17:10:24] Interpreting line CreateProcessSafe:.;unlodctr MSExchangeIM;18 [17:10:24] Process created ... waiting (18) [17:10:24] Ignoring exit code 0x0003f2 [17:10:24] Interpreting line OpenMachineKey:SYSTEM\CurrentControlSet\Services\EventLog\Application [17:10:24] CInsParser::ScProcessLine (K:\admin\src\libs\exsetup\hiddenw1.cxx:1226) Error code 0XC0070005 (5): Access is denied. [17:10:24] Processing file 'e:\exchan~1\setup\i386\exchange\im.uns', at or near line 5 (OpenMachineKey:SYSTEM\CurrentControlSet\Services\EventLog\Application) CInsParser::ScProcessLine (K:\admin\src\libs\exsetup\hiddenw1.cxx:486) Error code 0XC0070005 (5): Access is denied. [17:10:24] Registry file name: 'e:\exchan~1\setup\i386\exchange\im.uns' CRegistryManager::ScProcessFile (K:\admin\src\udog\setupbase\tools\regmgr.cxx:95) Error code 0XC0070005 (5): Access is denied. [17:10:24] Filename = '%sourcedir%\im' CBaseAtom::ScRemoveRegistryKeys (K:\admin\src\udog\setupbase\basecomp\baseatom.cxx:1272) Error code 0XC0070005 (5): Access is denied. [17:10:24] CBaseAtom::ScRemove (K:\admin\src\udog\setupbase\basecomp\baseatom.cxx:958) Error code 0XC0070005 (5): Access is denied. [17:10:24] Service = '' CBaseServiceAtom::ScRemove (K:\admin\src\udog\setupbase\basecomp\basesvcatom.cxx:314) Error code 0XC0070005 (5): Access is denied. [17:10:24] Leaving CBaseServiceAtom(Instant Messaging Service)::ScRemove [17:10:24] mode = 'Remove' (61954) CBaseAtom::ScSetup (K:\admin\src\udog\setupbase\basecomp\baseatom.cxx:775) Error code 0XC0070005 (5): Access is denied. [17:10:30] * RETRYING THE FAILED OPERATION *
