Re: [expert] Problem with external modem
Paul Stear wrote: On Monday 24 December 2001 02:37, you wrote: Paul Stear wrote: I am using KPPP to connect and gftp for transfers and I keep getting the modem disconnected even whilst transferring data. I have not been able to find any settings about disconnect if idle. Missed much of this discussion; but any chance you have Call Waiting on that line...? If so, there is usually a per-call code you can use to disable it... *70 or somesuch... Pierre Thanks for your reply, I do not have call waiting. The problem is strange in that in the middle of downloading mail the transfer as seen on the graph goes to zero and then I get an error message with error 16 (modem disconnected) from kppp. The same happens when transferring updates. I just do not know what to try next. OK... other strange things I've seen: 1. features other than call-waiting may interrupt the line momentarily; if you hear any strange sounds/silence while using the phone line normally, that would be a clue. 2. had 2 lines, everytime other line rang, modem would drop... found a staple through the phone cable which now had a carbon path due to a lightning storm -- was fine before the storm. etc... Does the line drop after a specific amount of time, or at specific times? Say x minutes after starting a transfer, or always at y minutes past the hour...? In this sort of situation, it sometimes helps to have extra stats available... keep a log of start time, activity, drop time, etc. If you don't have any luck finding the problem through normal means, analysis of these stats may show some commonality which might help... Cconnections are usually dropped by one of: - interruption in the line - ISP dropping - lack of [perceived] activity (misconfiguration at ISP?) - enforcing fair access when all lines busy (ISP policy*) - bad cables/connectors - try proding your cables and connectors to see if that causes the line to drop - bad card/modem bouncing DTR, DSR or CXR - a 1ms bounce is enough to cause problems - need a scope to find this one... * ISP really needs more lines HTH, Pierre Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [expert] Problem with external modem
On Monday 24 December 2001 02:37, you wrote: Paul Stear wrote: I am using KPPP to connect and gftp for transfers and I keep getting the modem disconnected even whilst transferring data. I have not been able to find any settings about disconnect if idle. Missed much of this discussion; but any chance you have Call Waiting on that line...? If so, there is usually a per-call code you can use to disable it... *70 or somesuch... Pierre Thanks for your reply, I do not have call waiting. The problem is strange in that in the middle of downloading mail the transfer as seen on the graph goes to zero and then I get an error message with error 16 (modem disconnected) from kppp. The same happens when transferring updates. I just do not know what to try next. regards Paul Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [expert] Problem with external modem
try increasing the timeout periods to greater than 60. under kppp setup Misc. also be sure to set under Kppp setup device modem time On Monday 24 December 2001 10:35, you wrote: On Monday 24 December 2001 02:37, you wrote: Paul Stear wrote: I am using KPPP to connect and gftp for transfers and I keep getting the modem disconnected even whilst transferring data. I have not been able to find any settings about disconnect if idle. Missed much of this discussion; but any chance you have Call Waiting on that line...? If so, there is usually a per-call code you can use to disable it... *70 or somesuch... Pierre Thanks for your reply, I do not have call waiting. The problem is strange in that in the middle of downloading mail the transfer as seen on the graph goes to zero and then I get an error message with error 16 (modem disconnected) from kppp. The same happens when transferring updates. I just do not know what to try next. regards Paul Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [expert] Problem with external modem
Paul Stear wrote: I am using KPPP to connect and gftp for transfers and I keep getting the modem disconnected even ehilst transfering data. I have not been able to find any settings about disconnect if idel. Missed much of this discussion; but any chance you have Call Waiting on that line...? If so, there is usually a per-call code you can use to disable it... *70 or somesuch... Pierre Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [expert] Problem with external modem
On Thursday 20 December 2001 21:35, you wrote: I get this error when my ISP disconnects me for no usage (just sitting there, no activity online) or when My setup decides it has been idle too long. what program do you use to connect? can you find any settings about disconnect if idle for __ length of time? On Thursday 20 December 2001 16:12, you wrote: Hi all, Happy Christmas to all, Since installing Mandrake 8.1 I have been having problems with my external modem. After a random amount of time I get pppd message saying that it has died with error 16 which I believe is the modem disconnecting. I have read the Howto's on pppd ans modems and have tried various options but I haven't made any difference. I am now at a loss as to what to do, this modem worked perfectly in version 8.0 and still works in windows. Can anyone help me please? - I won't have any hair left at this rate regards Paul Hi Ed, I am using KPPP to connect and gftp for transfers and I keep getting the modem disconnected even ehilst transfering data. I have not been able to find any settings about disconnect if idel. Thanks again regards Paul Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [expert] Problem with external modem
well, I am not sure about the effect it has in kppp, but in /etc/ppp/options you can add a statement for IDLE=xxx (where xxx is seconds so 300 would be 5 min. I know this works with demand dialing. are you sure the ftp download did not time out before the disconnect? sometimes if there is an incomming call, before the Phone Co centeral office answering service picks up it is a long enough time of inactivity to time out the server I am connected to. On Saturday 22 December 2001 15:05, you wrote: On Thursday 20 December 2001 21:35, you wrote: I get this error when my ISP disconnects me for no usage (just sitting there, no activity online) or when My setup decides it has been idle too long. what program do you use to connect? can you find any settings about disconnect if idle for __ length of time? On Thursday 20 December 2001 16:12, you wrote: Hi all, Happy Christmas to all, Since installing Mandrake 8.1 I have been having problems with my external modem. After a random amount of time I get pppd message saying that it has died with error 16 which I believe is the modem disconnecting. I have read the Howto's on pppd ans modems and have tried various options but I haven't made any difference. I am now at a loss as to what to do, this modem worked perfectly in version 8.0 and still works in windows. Can anyone help me please? - I won't have any hair left at this rate regards Paul Hi Ed, I am using KPPP to connect and gftp for transfers and I keep getting the modem disconnected even ehilst transfering data. I have not been able to find any settings about disconnect if idel. Thanks again regards Paul Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
[expert] Problem with external modem
Hi all, Happy Christmas to all, Since installing Mandrake 8.1 I have been having problems with my external modem. After a random amount of time I get pppd message saying that it has died with error 16 which I believe is the modem disconnecting. I have read the Howto's on pppd ans modems and have tried various options but I haven't made any difference. I am now at a loss as to what to do, this modem worked perfectly in version 8.0 and still works in windows. Can anyone help me please? - I won't have any hair left at this rate regards Paul Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
Re: [expert] Problem with external modem
I get this error when my ISP disconnects me for no usage (just sitting there, no activity online) or when My setup decides it has been idle too long. what program do you use to connect? can you find any settings about disconnect if idle for __ length of time? On Thursday 20 December 2001 16:12, you wrote: Hi all, Happy Christmas to all, Since installing Mandrake 8.1 I have been having problems with my external modem. After a random amount of time I get pppd message saying that it has died with error 16 which I believe is the modem disconnecting. I have read the Howto's on pppd ans modems and have tried various options but I haven't made any difference. I am now at a loss as to what to do, this modem worked perfectly in version 8.0 and still works in windows. Can anyone help me please? - I won't have any hair left at this rate regards Paul Want to buy your Pack or Services from MandrakeSoft? Go to http://www.mandrakestore.com
