Re: grandma-rated mail reader

2008-09-10 Thread Bill Davidsen

Wolfgang S. Rupprecht wrote:

Les Mikesell [EMAIL PROTECTED] writes:

Give thunderbird a try.  It looks/works pretty much the same across
linux/windows/mac and is all pretty obvious.


Thanks, I'll have a look at it.

At first glance it still seems to have more bells and whistles than
she would be comfortable with.  It seems that all those buttons and
underlined things are simply confusing for her, and the fewer options
that are presented the better.

If she would be happy with text only, I would say pine (now 
re-re-labeled as alpine). I suspect that the people with whom she most 
wants to exchange mail are not limited to text, so that's likely to be a 
solution.


You might look at the mail component of seamonkey. Mail isn't really 
simple these days, and hopefully she isn't going to have problems with UCE.


alpine and seamonkey have packages.

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Re: grandma-rated mail reader

2008-09-10 Thread Wolfgang S. Rupprecht

Bill Davidsen [EMAIL PROTECTED] writes:
 If she would be happy with text only, I would say pine (now
 re-re-labeled as alpine). I suspect that the people with whom she
 most wants to exchange mail are not limited to text, so that's likely
 to be a solution.

I'm happy with text only, but I think she may be confused without
having all the options and commands up on the screen for her to chose
from.

Maybe I'll try taping a cheat-sheet to the side of the monitor.

 You might look at the mail component of seamonkey. Mail isn't really
 simple these days, and 

I'm hoping to reduce the main functionality that she needs to see at
any point to:

read mail
reply to read mail
compose entirely new message
send reply or newly composed message off.

The unexpected first problem is that she always seems to forget to
actually send it when she is done typing.  A reminder pop-up would be
nice to have. (you are attempting to close a window but still have an
N unsent messages.  Send now?)

The other problem is that she types when looking at gmail's text
boxes, but before she moves the cursor into the box.  She normally
ends up contaminating the formerly valid To address and the mail
later bounces with a no such recipient error.  She is 80 though, so
I have to cut her quite a bit of slack.  I'm just not sure how to
explain things differently to make it click.  This is all new to me
too.  I'm hoping that a simpler interface that isn't that busy will
keep her from being overwhelmed by all the choices.

 .. hopefully she isn't going to have problems with UCE.

I'm using google mail as her mail server.  Google does an excellent
job of sorting spam.  I've tested their imap and smtp-ssl/tls
interface and they seems to work well enough for fedora's evolution to
act as a local MUA.  I assume all the other mail readers that support
imap and smtp-ssl will work too.

 alpine and seamonkey have packages.

Thanks!  I'll give them a spin too.

-wolfgang
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Re: grandma-rated mail reader

2008-09-10 Thread Mike
Wolfgang S. Rupprecht wolfgang.rupprecht+gnus200809 at gmail.com writes:

 Maybe I'll try taping a cheat-sheet to the side of the monitor.

OK I sympathise - in my case grandma was 83 when she started out with FC1
and now she is 89! So things have had plenty of time to stabilise!

 The unexpected first problem is that she always seems to forget to
 actually send it when she is done typing.  A reminder pop-up would be

Forgetting to click things, or clicking when the mouse is not in the
correct place for focus will happen many times - but over time it will
likely occur less.

Chances are you will find various incomplete compose windows lying around
behind the main mail client window - which won't have been sent. 
Slowly over time learning to send will become the norm... you will need
plenty of patience.

You may find that looking at the mouse or keyboard instead of where the 
cursor is can cause problems - also when referring to move the mouse 
I found it was clearer to say move the mouse, but watch where the little
cursor is - and make sure that the cursor is in that window before you
click... or similar helps with understanding.

When selecting recipients from a list again a clear explanation to make
sure that the correct recipient is selected, but then make sure that the
cursor is moved into the text area here before typing your message also
helps - but tends to be forgotten regularly at first.

In addition moving the cursor to below the signature line seems also to
occur - we added some white space in the compose text window to try to 
avoid that problem - but it still happens even now!

Good luck and hope it works in time



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Re: grandma-rated mail reader

2008-09-09 Thread Tim
On Mon, 2008-09-08 at 13:52 -0500, Les Mikesell wrote:
 Give thunderbird a try.

I think you can modify Thunderbird's GUI, like Firefox lets you, so you
could remove a lot of the GUI buttons.

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Re: grandma-rated mail reader

2008-09-09 Thread Mike
Tim ignored_mailbox at yahoo.com.au writes:
 
 I think you can modify Thunderbird's GUI, like Firefox lets you, so you
 could remove a lot of the GUI buttons.

Having run a Linux box for an elderly grandma for some years there are some
important considerations depending on how previously computer literate
the person is or was prior to having the linux box to use.

There should be little opportunity to accidentally click anything at all,
and also the setup needs to include thinking of how leaning on the ctrl key
whilst pressing another key might generate unintended consequences. 
It can be quite challenging to diagnose what has happened when the person is
unable to report exactly what he/she had done to get the mail client into
an unusual state!

The initial training period can be quite lengthy before reasonable competence
may be achieved. 

Changing fonts for the desktop using the accessibility functions can be
important too. Also adjustment of the mouse click/cursor speed could well
be an important consideration.

In my case kmail has been the mail client used - and this has worked
successfully - with remote management of the machine using vnc via an
ssh tunnel to repair things on the desktop when accidental collateral damage
has been initiated.

I did consider Thunderbird (which I use for myself) but one possible 
problem with TB is that an entire folder can be deleted more easily in
TB than in kmail. Of course after the initial training has been completed
and a working competence achieved then familiarity means that it is harder
to switch to a different mail client later - which might cause reluctance 
and anxiety for the elderly user in moving to a different client. 

Whilst not being ageist it is important to recognise the issues involved
for someone new to a computer who may be in their 80's or older.

However it is very rewarding to see an elderly person being able to 
keep in touch via email with family and friends at times when using a
phone may prove difficult due to hearing problems.

It is nice that Fedora/Linux has the facilities to allow a computer to be
successfully used for this purpose - the alternative typical OS would 
in my case have been a nightmare to manage successfully.

HTH




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Re: grandma-rated mail reader

2008-09-09 Thread Nifty Fedora Mitch
On Tue, Sep 09, 2008 at 04:25:47PM +, Mike wrote:
 Tim ignored_mailbox at yahoo.com.au writes:
  
  I think you can modify Thunderbird's GUI, like Firefox lets you, so you
  could remove a lot of the GUI buttons.
 
 Having run a Linux box for an elderly grandma for some years there are some
 important considerations depending on how previously computer literate
 the person is or was prior to having the linux box to use.
 
 There should be little opportunity to accidentally click anything at all,

In some cases the 'elderly' can type at world class speeds.
An ASCII reader like this one mutt or pine should not
be ignored.

Also Gmail and Yahoo mail can provide very effective interfaces and no
need to backup the local system.  

Accidental clicks apply to the system as well as the mail reader.


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Re: grandma-rated mail reader

2008-09-08 Thread Les Mikesell

Wolfgang S. Rupprecht wrote:

Does anyone of an *extremely* simple mail reader for f9?  Preferably
something approaching the proverbial one button program that says
doit (click here dummy).

I'm trying to get Grandma connected to that new-fangled internet thing
and be able to send email to the grandkids and great grandkids.  That
isn't doing so well.  The rater busy gui interfaces that gmail et al
present are proving to be far too confusing for her.  I haven't tried
to introduce her to Evolution, but I'm not even sure I would be able
to explain how to get from calendar mode to mail reader mode (or why
the modes are hidden in a second-level pull-down.)  There must be
something simpler out there.  Help.


Give thunderbird a try.  It looks/works pretty much the same across 
linux/windows/mac and is all pretty obvious.


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Re: grandma-rated mail reader

2008-09-08 Thread Wolfgang S. Rupprecht

Les Mikesell [EMAIL PROTECTED] writes:
 Give thunderbird a try.  It looks/works pretty much the same across
 linux/windows/mac and is all pretty obvious.

Thanks, I'll have a look at it.

At first glance it still seems to have more bells and whistles than
she would be comfortable with.  It seems that all those buttons and
underlined things are simply confusing for her, and the fewer options
that are presented the better.

-wolfgang
-- 
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 You may need to config 6to4 to see the above pages.

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Re: grandma-rated mail reader

2008-09-08 Thread Les Mikesell

Wolfgang S. Rupprecht wrote:

Les Mikesell [EMAIL PROTECTED] writes:

Give thunderbird a try.  It looks/works pretty much the same across
linux/windows/mac and is all pretty obvious.


Thanks, I'll have a look at it.

At first glance it still seems to have more bells and whistles than
she would be comfortable with.  It seems that all those buttons and
underlined things are simply confusing for her, and the fewer options
that are presented the better.


You can customize the toolbars and layout if you want, but even a casual 
user will eventually want to use most of what shows by default.


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Re: grandma-rated mail reader

2008-09-08 Thread Dave Ihnat
On Mon, Sep 08, 2008 at 01:52:40PM -0500, Les Mikesell wrote:
 Give thunderbird a try.  It looks/works pretty much the same across  
 linux/windows/mac and is all pretty obvious.

Do be aware, though--if she gets to the point of trying to forward
in-line images, it's still wonky.
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