filmscanners: Epson Bubblegum Trading
From: Jeffrey Goggin Subject: A Good Epson Customer Service Story If you pay $300 for an item offering similar performance to items that cost farmore money, common sense suggests that compromises were made somewhere inthe design and/or manufacturing and marketing processes. To expect thesame degree of customer service from Bazooka regarding a non-performingpiece of bubble gum as from Epson regarding a $300 printer (or potentially,a $10,000 printer) is IMO, unrealistic. -- EXCELLENT LOGIC, JEFF !! You too Arthur, in your response. BTW, Arthur, I just got an IRS notice today in response to my gumballtrading last year on the market. RE your trade of KraftGum for Butterscotch Candies, can they taxyou for value added gains?Serious about the IRS drop in the box today, their profiling no doubt flagged me,somewhat more than a yawn-amount all the buys sells, but like you, bottomline I'm up for the Guinness Record of Losers over all. Give me a break, with the unusual marketas squirrelly as it's been,to survive who can help but walk in out the door more often than thru the Safeway Grocery entrance? If not enough thrillsin losses, up to your A in Alligators (up to your C in Crocodiles for youforeign traders), Doesn't this make your day?
Re: filmscanners: Stellar ghosts and Nikon Coolscan IVED (LS40)
Harry Lehto [EMAIL PROTECTED] wrote: When I scan an image containing black sky and bright stellar images with a Nikon Coolscan IVED (=LS40) , then close to the edge of the field every bright (saturated) stellar image has a faint ghost image separated from the main image (by 20- 40 pixels). Dumb question; I presume they aren't in the source image as reflections in the telescope elements? I get similar ghost images when I photograph the moon. Otherwise presumably they must be reflections in the lens elements of the scanner. :-7 Rob
Re: filmscanners: Stellar ghosts and Nikon Coolscan IVED (LS40)
In a message dated 5/10/2001 3:20:02 AM EST, [EMAIL PROTECTED] writes: When I scan an image containing black sky and bright stellar images with a Nikon Coolscan IVED (=LS40) , then close to the edge of the field every bright (saturated) stellar image has a faint ghost image separated from the main image (by 20- 40 pixels). All the ghost images are on the outside. These are not present in the center 1/3 by 1/3 of the field. Multiscanning with vuescan appears to make these features more striking because it reduces the background noise but not these images. The CCD might be over-exposed near the star, causing CCD charge bleeding. It might also be some kind of optical side effect. Try turning off Device|Auto exposure and set RGB exposure to 1.0. Regards, Ed Hamrick
Re: filmscanners: Book on Image Editing/Colour Correction
Robert, Do you have the ISBN number for real World PhotoShop 6? Thank you Dale - Original Message - From: Robert E. Wright [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Wednesday, May 09, 2001 7:29 PM Subject: Re: filmscanners: Book on Image Editing/Colour Correction Add this one to your candidates: Real World Photoshop 6 by Blatner and Fraser. - Original Message - From: Ramesh Kumar_C [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Wednesday, May 09, 2001 1:20 PM Subject: filmscanners: Book on Image Editing/Colour Correction Hi I am novice in Scanning and Image Editing/Colour Correction (Using PS). I have little/confusing theoritical knowledge about RGB, gamma and colourspace:-). I am new to Photoshop too.I am thinking of buying a book which concentrates more on the Image Editing/Colour Correction (Using PS) and has little theory about RGB, gamma and colourspace. The book has to be practical(with illustrations) and should give steps to do PS. I browsed in amazon.com and read the reviews about following books. Inside Photo Shop 6, Adobe Photoshop 6.0 for Photographers, Professional Photoshop 6: The Classic Guide to Color Correction Please suggest some books. Thanks Ramesh
filmscanners: OT (was: Good Epson Customer Service Story
Robert wrote: Thats different from my problems with Epson UK over the Orange shift, I have to take them to court now to get any satifaction, They used big boy bully tactics, to try to force me not to take legal action Those guys show up in every organization, and (obviously) in every country--somebody doesn't get the message and/or thinks he/she is bigger than the accepted rules. It's usually a wonk who is trying to climb the success ladder very fast or is unusually impressed with their own power. So at the first signs of contention (or sometimes before) I go straight for the CEO when I have a serious complaint with a company. A formal letter is the ticket, with a real envelope and real stamps--email is too deletable, phonecalls make you wade through layers of beaurocracy. Your letter should be polite, regardless of how angry you are. Firmly state your dissatisfaction, list the problems and reasons why you expected better. Beware of sarcasm unless you're able to use it effectively--never pull a Dicky, with foul language, misused vernacular, and misspellings. That reduces your credibility. Chances are slim that the CEO of a large company will *read* your letter, but he (or she) will pass it on to the person who really *does* handle these problems--so he/she doesn't have to keep dealing with you if for no other reason! :-) He/she also realizes that a dated, formal letter of complaint can become evidence in court. I have never (had to) let a matter re:complaints go to court--several hours on a typewriter/word-processor beats the heck out of several days in court (done that!). Usually, the company will respond in a positive way--some, more positive than others, as in Larry's case. But sometimes, never again buying a product from a company with bad customer service, and *telling* people about it, is all that's left to do. Good companies know this; lesser companies find out the hard way, when their sales go into the toilet. You'd think that a competent Business School would/should require a 6-hour course block on Customer Relations, but if they do, some 'em aren't teaching it right, while others are. Seems to me I had an accounting teacher who hammered us with it. :-) Anyway, it makes me appreciate all the more OEM guys like Ed, David, and Jack who really take the time to listen to what their Market is saying by being on a list like this. My take on this discussion; best regards--LRA --- FREE! The World's Best Email Address @email.com Reserve your name now at http://www.email.com
Re: filmscanners: Stellar ghosts and Nikon Coolscan IVED (LS40)
Argh! that's bad news, as I was considering this for astrophotography as well.My LS-30 doesn't do this; it's got a few problems near the edge of a slide, but nothing like this. What does Nikon say? Thanks please keep us posted, Ryan Brooks [EMAIL PROTECTED] http://www.photo.net/photodb/folder?folder_id=113369 Harry Lehto wrote: When I scan an image containing black sky and bright stellar images with a Nikon Coolscan IVED (=LS40) , then close to the edge of the field every\
RE: filmscanners: Kodachrome ICE
I was surprised by Jack Phipp's comments that Digital ICE does not work with Kodachrome. Oops again. That was not the message I was trying to convey. This is from Nikon's manual: Digital ICE does not perform equally well with all types of film. If you are using Kodachrome film, you may find that Digital ICE does not have the desired effect, or that there is an overall degradation in image quality when Digital ICE is in effect. We recommend you turn Digital ICE off when using black-and-white (color monochrome film excepted) or Kodachrome film. I regret I didn't make myself clear. I think Nikon's manual goes too far. Applied Science Fiction prefers to understate the effectiveness of Digital ICE. However, it does work with Kodachrome, usually quite effectively. It is important to understand the usually though, that was the point I was trying to make. Sometimes when there is an area of fine detail in a dark part of SOME Kodachrome images, some scanners won't bring out the detail as well using Digital ICE compared to not using Digital ICE. You must weigh the benefits of the defect removal to some loss of detail IN SOME CASES. That is why I recommend you try your images and compare the results. Another choice is scan the image twice, once with, once without Digital ICE and use the history brush to paint in the detail in areas where it is missing. Of course you will be painting in defects as well, so those are the choices you will have to make. The newest Nikon scanners have a Kodachrome setting used correcting color problems. It is my experience that Digital ICE does not affect color. It is important to note that Digital ROC and Digital GEM are not affected by the Kodachrome limitation discussed above. Jack Phipps Applied Science Fiction -Original Message- From: Douglas Landrum [mailto:[EMAIL PROTECTED]] Sent: Tuesday, May 08, 2001 11:20 PM To: [EMAIL PROTECTED] Subject: filmscanners: Kodachrome ICE I was surprised by Jack Phipp's comments that Digital ICE does not work with Kodachrome. I have used it with Kodachromes from the '50s to the early '90s when I switched, with great reluctance, to Fuji E6. On my Coolscan IV, ICE has worked fine with Kodachrome using Nikon Scan 3.0 and so has the light clean filter on Vuescan. - Original Message - From: Arthur Entlich [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Tuesday, May 08, 2001 12:16 AM Subject: Re: filmscanners: oops! Digital ICE, Digital ROC, Kodachrome Jack Phipps wrote: Opps? It is important to try it on your negatives. Since when did Kodak make Kodachrome negatives? Sorry, I should have proofed better. Jack Does ASF know why certain Kodachrome succeed in working with ICE and other don't? Does it depend upon the dye versions that were used during development, the age of the film or does the subject matter seem to change the effectiveness? Speaking of negatives, does ICE work with any real silver BW negatives (not chromogenic). Art
Re: filmscanners: Book on Image Editing/Colour Correction
Do you have the ISBN number for real World PhotoShop 6? Thank you It's published by Peachpit Press. See http://www.peachpit.com/ and http://www.peachpit.com/books/catalog/72199.html. -- Bob Shomler http://www.shomler.com/gallery.htm
RE: filmscanners: Book on Image Editing/Colour Correction
Dale asks ... Do you have the ISBN number for real World PhotoShop 6? Thank you 0-201-72199-6 shAf :o)
Re: filmscanners: Another Mission Completed
In a message dated 5/10/01 11:13:30 AM Eastern Daylight Time, [EMAIL PROTECTED] writes: I'm happy to report that I've scanned and recorded to CD *all* my significant negs and slides from 1949 to 1998--which were the ones I was going for, archive-wise. Since this is almost precisely what I'm getting ready to do (after selecting the most appropriate scanner) I would be interested in any words of wisdom you might have. A summary of your working method would be helpful: scanning resolution, archiving resolution, archiving medium, typical number of images processed per session, software, etc. Also things that you might do differently if you were starting over. Thanks for your past messages on the list; I was particularly interested in your running comments on the ScanWit, which I had originally considered buying--before the recent announcement of new/improved scanners. Congratulations on completing your project. Bruce
Re: filmscanners: Book on Image Editing/Colour Correction
From: Lynn Allen [EMAIL PROTECTED] I'm not Robert (at least I don't think I am), but I *do* have this book sitting fairly close to my work station. It's: ISBN 0-201-72199-6 published by Adobe Press in association with Peachpit Press, price: $49.99(US), $74.95 in Canada. It was scheduled for release in June, but my local library has it now. Yours might, too. :-) Best regards--LRA Thank you. I'll have to check the library. Hate to put out $74.95 CDN plus PST and GST and find out its not what I really want. Dale
Re: filmscanners: Book on Image Editing/Colour Correction
ISBN 0-201-72199-6 - Original Message - From: Dale Gail [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Thursday, May 10, 2001 4:36 AM Subject: Re: filmscanners: Book on Image Editing/Colour Correction Robert, Do you have the ISBN number for real World PhotoShop 6? Thank you Dale - Original Message - From: Robert E. Wright [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Wednesday, May 09, 2001 7:29 PM Subject: Re: filmscanners: Book on Image Editing/Colour Correction Add this one to your candidates: Real World Photoshop 6 by Blatner and Fraser. - Original Message - From: Ramesh Kumar_C [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Wednesday, May 09, 2001 1:20 PM Subject: filmscanners: Book on Image Editing/Colour Correction Hi I am novice in Scanning and Image Editing/Colour Correction (Using PS). I have little/confusing theoritical knowledge about RGB, gamma and colourspace:-). I am new to Photoshop too.I am thinking of buying a book which concentrates more on the Image Editing/Colour Correction (Using PS) and has little theory about RGB, gamma and colourspace. The book has to be practical(with illustrations) and should give steps to do PS. I browsed in amazon.com and read the reviews about following books. Inside Photo Shop 6, Adobe Photoshop 6.0 for Photographers, Professional Photoshop 6: The Classic Guide to Color Correction Please suggest some books. Thanks Ramesh
Re: filmscanners: Another Mission Completed
I'm curious how you, or others, store their cds. John M. I'm happy to report that I've scanned and recorded to CD *all* my significant negs and slides from 1949 to 1998--which were the ones I was going for, archive-wise. Bruce
Re: filmscanners: Another Mission Completed
John Matturri [EMAIL PROTECTED] wrote: I'm curious how you, or others, store their cds. I have some folders with CD slip-sheets which I'm storing them in. Keeps them in a much more compact state than normal jewel cases. Rob
Re: filmscanners: Another Mission Completed
Lynn Allen wrote: To all concerned, and others-- I'm happy to report that I've scanned and recorded to CD *all* my significant negs and slides from 1949 to 1998--which were the ones I was going for, archive-wise. My thanks (again, and doubly) to Tony for this List, and to Art, Larry, Mark T, Maris, Cathy, shAf, Rob, Pete (Potoscientia--who's no longer on the list), Ed Hamrick (who I'm happy to say is back again), and the many people other who've helped make scanning the thousands of frames in this project, if not *easier*, at least intelligent, thoughtful, and saner! :-) I'm just wondering when the images are going to publicly released... How do I order a copy of the CDs? I've always wanted an archive of family pictures I could make believe was my own. Being an alien, I need it as cover when I'm being investigated by those UFO people. ;-) I'm happy to be of any assistance I can, even if it is just to be the court jester. ;-) Art
Re: filmscanners: Another Mission Completed
There are now slim jewel cases which are nearly 1/2 the width of the original design, which some manufacturers are packing the disks in. I do use the slip sheets for ones I use regularly, and for CDs (as opposed to CD-Rs), but not for archival stuff. In the end, probably the most important issue is which type of disks were used. Art Rob Geraghty wrote: John Matturri [EMAIL PROTECTED] wrote: I'm curious how you, or others, store their cds. I have some folders with CD slip-sheets which I'm storing them in. Keeps them in a much more compact state than normal jewel cases. Rob
Re: filmscanners: Stellar ghosts and Nikon Coolscan IVED (LS40)
Harry Lehto wrote: On Thu, 10 May 2001, Harry Lehto wrote: I first though that they could be some kind of reflections from the different dye layers of Kodachrome, but as they appeared also in Ektachrome and Fujichomes that theory went into tha trash can. Regards Harry Let's not forget that scanners have optics (lenses) and some even have mirrors, and lenses in scanners are probably no less likely to have aberrations (not to mention apparitions ;-)) like internal reflections, distortion, loss of contrast, poor resolution on edges, flare, and all those things you see on lens reports. This is exactly why one needs independent testing, as is sometimes done with camera lenses when reviewed. I'm guessing this is internal reflection between elements of the lens. Art
RE: filmscanners: Stellar ghosts and Nikon Coolscan IVED (LS40)
Gee, I might be able to find a Polaroid scanner handy! David -Original Message- From: Rob Geraghty [mailto:[EMAIL PROTECTED]] Sent: Thursday, May 10, 2001 7:48 PM To: [EMAIL PROTECTED] Subject:Re: filmscanners: Stellar ghosts and Nikon Coolscan IVED (LS40) Harry Lehto [EMAIL PROTECTED] wrote: The original slide are good with no apparent ghosts. They were actually taken with 50mm and 300mm camera lenses. Checked with a good slide projector and separately with a microscope that the originals are OK. OK, it sounds like some sort of aberration in the scanner lens system. Is there anyone near you with another film scanner you could send a sample slide to in order to test it? Maybe with a Polaroid scanner? Out of interest, does it make any difference if you insert the slide into the scanner the other way up? Rob
Re: filmscanners: Another Mission Completed
Just make sure you stay clear of Washington DC this weekend, Art. We'd sure hate to lose you from this list! See the following. On May 9, 2001, a historic event at the National Press Club will take place. Nearly two dozen military, intelligence, government and other witnesses to UFO and extraterrestrial events and projects will for the first time come forward as a group to disclose the truth to the world. This is the kickoff for The Campaign for Disclosure - a campaign to get open hearings in the Congress, ban weapons from space and get the Earth-saving technologies related to UFO energy and propulsion systems out to benefit an ailing world. This Campaign will continue until its goals are met. I'm just wondering when the images are going to publicly released... How do I order a copy of the CDs? I've always wanted an archive of family pictures I could make believe was my own. Being an alien, I need it as cover when I'm being investigated by those UFO people. ;-) I'm happy to be of any assistance I can, even if it is just to be the court jester. ;-) Art
Re: filmscanners: CD storage Was: Another Mission Completed
Hi, After lurking for a while, I felt I should contribute. I use things called the selector 40. see the site at http://www.discgear.com for details. Two of them keep my permanent software. Stuff I use regularly is kept in jewel cases on a kind of horizontal rack. I would use more of the selector 40s, but I could not find any more at retail outlets. When this question came up, I did a web search, and found the site referred to above. Of course, music CD's are another matter. - Clive Moss http://clive.moss.net At 09:18 PM 5/10/01, is was written: There are now slim jewel cases which are nearly 1/2 the width of the original design, which some manufacturers are packing the disks in. I do use the slip sheets for ones I use regularly, and for CDs (as opposed to CD-Rs), but not for archival stuff. In the end, probably the most important issue is which type of disks were used. Art Rob Geraghty wrote: John Matturri [EMAIL PROTECTED] wrote: I'm curious how you, or others, store their cds. I have some folders with CD slip-sheets which I'm storing them in. Keeps them in a much more compact state than normal jewel cases. Rob
Re: filmscanners: Paintshop Pro
Thanks Rob, and DailGail, for the lists of fixes in the PSP7.02 patch. I use PSP7.0 almost every day on 2700ppi filmscans, and luckily I haven't hit any of these problems. I've had it since the UK launch (about a year ago?). This is on a 400MHz Pentium II with 192MB RAM. I use the clipboard a lot, with no problems, and I've used the salt pepper filter a few times. It's extremely slow, but works as advertised. I've had very few crashes, in fact, and don't associate them with the issues mentioned. With only 192MB, I'm quite careful not to be spendthrift with memory, to avoid disk thrashing. I'll see if I can extract a patch on disk from the UK distributors, because a 10MB download 'patch' is ridiculous - obviously it's a whole new program. I've successfully upgraded PSP several times in the past using very quick easy patches. Regards, Alan T - Original Message - From: Rob Geraghty [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Thursday, May 10, 2001 12:04 AM Subject: Re: filmscanners: Paintshop Pro Alan wrote: Do you know what's in the 'patch'? I don't know *everything* that is in the patch, but I do know a number of critical bug fixes in it. These are mostly related to the use of the clipboard. If you try to copy and paste a large amount of data, it may crash PSP. I found that PSP would also crash if you use the salt and pepper filter on a large image, and some of the other photo editing tools.
