Lets conduct an experiment. What number are you calling (we've called 3
times so far).
On Fri, Sep 11, 2009 at 12:00 PM, Paul Andrews p...@ipauland.com wrote:
hank williams wrote:
I wrote a blog post about this today
(http://whydoeseverythingsuck.com/2009/09/is-adobe-falling-apart.html)
but to summarize, it appears that adobe customer service is
essentially totally unavailable. I tried several times to reach them
for an urgent issue, and the last time waited on hold for 3 hours
(after which point my cordless phone ran out of steam) with no answer,
just hold music.
THREE HOURS
They also dont respond to their support email address.
This can't mean good things are happening at adobe. Anyone have any
insight?
I can't say, but to stay on hold for three hours? It's ten minutes max
for me, then try again.
Hank
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blog: whydoeseverythingsuck.com http://whydoeseverythingsuck.com
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blog: whydoeseverythingsuck.com
