hank williams wrote:
>
> I wrote a blog post about this today
> (http://whydoeseverythingsuck.com/2009/09/is-adobe-falling-apart.html)
>
> but to summarize, it appears that adobe customer service is
> essentially totally unavailable. I tried several times to reach them
> for an urgent issue, and the last time waited on hold for 3 hours
> (after which point my cordless phone ran out of steam) with no answer,
> just hold music.
>
> THREE HOURS!!!!
>
> They also dont respond to their support email address.
>
> This can't mean good things are happening at adobe. Anyone have any
> insight?
I can't say, but to stay on hold for three hours? It's ten minutes max
for me, then try again.
>
> Hank
> --
> blog: whydoeseverythingsuck.com <http://whydoeseverythingsuck.com>
