RE: Some PCs show the PDF output and some don't?

2003-08-21 Thread Stephen Brown
Title: RE: Some PCs show the PDF output and some don't?





Do you use the same url for the data entry form and the pdf generation view? I've had problems when I didn't redirect to a fresh new url.

Generally, though you'd expect MIME types to do their job, IE will often use the file extension. I've had severe problems with excel wrt this (when I didn't use .csv), but Acrobat too(when I didn't use .pdf).

Finally, can you check in the process manager to see if the ACROREAD.exe task is running? Kill that and try again.


Steve


 -Original Message-
 From: Doyle, Ronald D [mailto:[EMAIL PROTECTED]]
 Sent: August 20, 2003 12:06 PM
 To: [EMAIL PROTECTED]
 Subject: Some PCs show the PDF output and some don't?
 
 
 I am using the FOP software straight out of the box. I have 
 also compiled
 the servlet that came as the example. I have an XSL document 
 that produces
 a .fo file. The goal is to have the pdf output displayed by 
 Adobe imbedded
 in the IE browser.
 
 The version of IE and Adobe are the same on all systems. 
 Operating systems
 are different but the problem doesn't follow the operating 
 system. I have XP
 and Win 2K PCs with the same problem and 'identical' PCs that work
 correctly.
 
 The problem: The PDF document will not be displayed and Adobe is not
 loaded. There is no source to view. The browser has a blank 
 white screen.
 All systems are able to display a real pdf file if we go to a 
 site that has
 a pdf file available without going through the FOP software.
 
 Has anybody else seen this and does anybody have any ideas 
 where to look for
 the problem? I suspect it's a setting in IE but I don't see 
 any differences
 in browsers that display the pdf properly and those that don't.
 
 Regards
 
 Ron
 
 Ron Doyle
 NCR Corp. IT Services - Enterprise Data Warehouse
 EDW Infrastructure Team
 Email: [EMAIL PROTECTED]
 Phone: (937) 445-3179
 
 
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RE: Some PCs show the PDF output and some don't?

2003-08-21 Thread Doyle, Ronald D
Thanks to Clay Leeds and Stephen Brown.  You guys were correct about the
file type.  The FAQ mentions that IE doesn't always handle MIME types and
expects a file type in the URL.  I added a 'dummy' parameter to the end of
the URL with a file of out.pdf.  IE sees the file extension and displays the
result from the FOP servlet correctly in Adobe.

I also saw in Help for IE that processing MIME types only works when version
5 and above of Outlook Express is installed.  I checked the version of
Outlook we are using and my version is the same as those PCs that weren't
working.  So no confirmation on that.

The bottom line is that it's working for all PCs that we know of.

Thanks again for the great help!

Ron


Ron Doyle
NCR Corp. IT Services - Enterprise Data Warehouse
EDW Infrastructure Team
Email: [EMAIL PROTECTED]
Phone: (937) 445-3179
 

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Some PCs show the PDF output and some don't?

2003-08-20 Thread Doyle, Ronald D
I am using the FOP software straight out of the box.  I have also compiled
the servlet that came as the example.  I have an XSL document that produces
a .fo file.  The goal is to have the pdf output displayed by Adobe imbedded
in the IE browser.

The version of IE and Adobe are the same on all systems.  Operating systems
are different but the problem doesn't follow the operating system. I have XP
and Win 2K PCs with the same problem and 'identical' PCs that work
correctly.

The problem:  The PDF document will not be displayed and Adobe is not
loaded.  There is no source to view.  The browser has a blank white screen.
All systems are able to display a real pdf file if we go to a site that has
a pdf file available without going through the FOP software.

Has anybody else seen this and does anybody have any ideas where to look for
the problem?  I suspect it's a setting in IE but I don't see any differences
in browsers that display the pdf properly and those that don't.

Regards

Ron

Ron Doyle
NCR Corp. IT Services - Enterprise Data Warehouse
EDW Infrastructure Team
Email: [EMAIL PROTECTED]
Phone: (937) 445-3179
 

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To unsubscribe, e-mail: [EMAIL PROTECTED]
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Re: Some PCs show the PDF output and some don't?

2003-08-20 Thread Clay Leeds
Doyle, Ronald D wrote:
The problem:  The PDF document will not be displayed and Adobe is not
loaded.  There is no source to view.  The browser has a blank white screen.
All systems are able to display a real pdf file if we go to a site that has
a pdf file available without going through the FOP software.
Has anybody else seen this and does anybody have any ideas where to look for
the problem?  I suspect it's a setting in IE but I don't see any differences
in browsers that display the pdf properly and those that don't.
This problem sounds similar to this FAQ:
  http://xml.apache.org/fop/faq.html#part-iex
and also here:
  http://xml.apache.org/fop/servlets.html#ie
If you've tried the suggestions on these pages, and report back and 
include information about the versions of Acrobat and Internet Explorer. 
Also, have you tried this with Netscape/Mozilla and does it display the 
same problem?

Thanks!
Web Maestro Clay
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