RE: TOC pages start at page "4", and I want it to start at page "iv".

2009-01-22 Thread Fred Ridder

Avi Makeler wrote:> In one particular book, the TOC section starts at page "4", 
and I want it to
> start at page "iv".
> 
> Nothing I do seems to want it to start at page "iv".
 
>From the book file, right-click on the TOC file, then select Numbering from
the context menu. On the Page tab set the numbering to lower-case roman.
After setting the numbering properties, remember to do an Update Book for
the changes to actually get applied.
 
-Fred Ridder
 
 
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Re: Importing multipage TIFFs into FM8

2009-01-22 Thread Alan Litchfield
Try printing to pdf from a graphics application that can open multiple  
pages of a multi-page tif and import the pdf.

Alan

On 23/01/2009, at 5:33 AM, Yves Barbion wrote:

> Posted on behalf of Richard Melanson
>
>
> *Hello Framers,*
>
> **
>
> *I have spent the last couples of hours trying to find an answer to  
> this
> question. I am importing by reference TIFFs into a Framemaker 8  
> file. The
> TIFFs are a single file with multiple pages, but Frame is only  
> importing the
> first page. What am I missing here, I sure hope this is not  
> embarrassingly
> easy answer. Thank you for any help you can give me.*

--
Alan Litchfield MBus(Hons), MNZCS
AlphaByte
PO Box 1941, Auckland, NZ. 1140
http://www.alphabyte.co.nz




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Re: New Adobe Technical Communication Suite 2 andnewAdobeeLearningSuite

2009-01-22 Thread Alan Litchfield
And, Acrobat Pro allows you  to merge the comments together into one  
pdf.

Alan

On 23/01/2009, at 11:36 AM, Art Campbell wrote:

> The web server option is just that -- a option. Not required.
>
> If you don't use the (free, for now) adobe.com option, you can use  
> any LAN
> network folder that allows all reviewers r/w access as the base  
> location for
> the review.
>
> Art
>
> Art Campbell
> art.campb...@gmail.com
> "... In my opinion, there's nothing in this world beats a '52  
> Vincent and a
> redheaded girl." -- Richard Thompson
> No disclaimers  
> apply.
>  DoD 358
>
>
> On Thu, Jan 22, 2009 at 4:34 PM, Fred Ridder   
> wrote:
>
>>
>> Responding to Leif Erikson, Richard Combs wrote:
>>
>>> You need Pro or Pro Extended to create a PDF that reviewers can  
>>> mark up
>>> with Adobe Reader. The version comparison matrix is at:
>>>
>>> http://www.adobe.com/products/acrobat/matrix.html
>>
>> It's my understanding that what you need the Pro Extended version for
>> is to implement the shared browser-based review using Acrobat.com
>> and avoiding the hassle of setting up your own web server with the
>> (very expensive) Acrobat server extensions software. And the  
>> advantage
>> of the browser-based review workflow over one that uses a file server
>> is that each reviewer's markup gets merged into the master review  
>> file
>> so that all reviewers see all previous markup/comments.
>>
>> -Fred Ridder
>>
>> _
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Re: PDF Documentation

2009-01-22 Thread Alan Litchfield
Depends upon what it is (how long mostly) and the page layout (size,  
portrait vs landscape).

If it is one page it seems to get printed, but if it is long and is a  
manual it gets printed too. But if if is middling to long and is, for  
example a District Plan, technical reference, or something similar it  
doesn't get printed although selected pages might.

Alan

On 23/01/2009, at 5:40 AM, Kelly McDaniel wrote:

> Quick Survey:
>
>
>
> Is it your experience that users view PDF documentation on their
> computer display in preference to printing it for use?
>
> If so, by what ratio of view:print? Opinions and SWAGs are fine.
>
>
>
> Kelly M. McDaniel
>
> Senior Technical Writer
>
>
>
> Pavilion Technologies
>
> A Rockwell Automation Company
>
>
>
>

--
Alan Litchfield MBus(Hons), MNZCS
AlphaByte
PO Box 1941, Auckland, NZ. 1140
http://www.alphabyte.co.nz




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Re: Slow File Loading in FM9

2009-01-22 Thread Alan Litchfield
Interesting, and does anyone know if there is an option to display low  
resolution images onscreen a la InDesign instead of high?

Alan

On 23/01/2009, at 8:50 AM, Mike Wickham wrote:

> I've started playing with the FM9 trial, and I've noticed a change.  
> Files
> load much more slowly for me. It's due to FM9 loading all graphics  
> before it
> presents the first page. Previous FM versions presented the first  
> page, and
> only loaded graphics for other pages if I actually scrolled to a  
> page that
> had them. My files are graphically rich. So a file that used to take  
> six
> seconds to load, now takes 47.
>
> Though loading of the file is very slow, paging through the file is  
> now
> instantaneous. In previous FM versions, loading of the file was fast  
> and
> paging (the first time) was slower, as graphics were loaded for that  
> page.
> Now, file loading is slow and paging fast.
>
> I don't page through the file that much, so I prefer the old  
> behavior. Does
> anyone know if there is a toggle for it somewhere?
>

--
Alan Litchfield MBus(Hons), MNZCS
AlphaByte
PO Box 1941, Auckland, NZ. 1140
http://www.alphabyte.co.nz




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PDF Documentation

2009-01-22 Thread O'Laoghaire Micheal
Even if there is plenty of raw material (trees) in the US, processing,
handling and disposing of the paper is definitely un-green.
Micheal O'Laoghaire
Comverse Inc,
Cambridge, MA

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of John Sgammato
Sent: Thursday, January 22, 2009 6:37 PM
To: Combs, Richard; Bill Swallow
Cc: framers at lists.frameusers.com
Subject: RE: PDF Documentation

Well, for what it's worth, my German service engineer said that in
Germany, his customers prefer PDFs to printed books, for all the usual
reasons, PLUS they strongly feel that paper manuals are a sign of a
company that does not "think green". 
Whether they are right or wrong is immaterial; we probably won't be
sending printed docs to German customers unless they ask for them. 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Combs,
Richard
Sent: Thursday, January 22, 2009 6:33 PM
To: Bill Swallow
Cc: framers at lists.frameusers.com
Subject: RE: PDF Documentation

Bill Swallow wrote: 

> At best they are an 11-year renewable resource. So, yes.
> 
> On Thu, Jan 22, 2009 at 12:19 PM, Rick Quatro

> wrote:
> >> German culture is much more green-minded than ours, so among our
German
> >> customers, especially in manufacturing, printed docs are anathema,
proof
> >> that we ignorant Americans will destroy our planet in short order.
> >
> > Huh? Is there is a shortage of trees in America?

Um, no, there is not. And whether the cycle is 11 years, or 7, or 20 is
irrelevant. 

I can't speak for Germany, but the U.S. has more forested acres today
than it had 100 years ago. As of 2004, there were more than two acres of
forest for every person in the U.S.  

One reason is because increased agricultural efficiency lets us grow
more food on fewer acres, so less land is plowed up. Another reason is
that long-term growth in demand for wood products, including paper,
encouraged entrepreneurs to plant lots of trees and to manage forest
resources for sustained profitability. 

Most of the what's called "pulpwood" (used for paper products) comes
from the 7% of forested land that's actual tree farms. As demand for
paper grows, so does the size of tree farms.

(Here's one relevant source:
http://www.cfact.org/site/view_article.asp?idCategory=5&idarticle=457)

TW tie-in: Print stuff when it makes sense, don't when it doesn't, and
stop worrying about killing trees. The more we need, the more they'll
grow.

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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PDF Documentation

2009-01-22 Thread John Sgammato
Well, for what it's worth, my German service engineer said that in
Germany, his customers prefer PDFs to printed books, for all the usual
reasons, PLUS they strongly feel that paper manuals are a sign of a
company that does not "think green". 
Whether they are right or wrong is immaterial; we probably won't be
sending printed docs to German customers unless they ask for them. 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Combs,
Richard
Sent: Thursday, January 22, 2009 6:33 PM
To: Bill Swallow
Cc: framers at lists.frameusers.com
Subject: RE: PDF Documentation

Bill Swallow wrote: 

> At best they are an 11-year renewable resource. So, yes.
> 
> On Thu, Jan 22, 2009 at 12:19 PM, Rick Quatro

> wrote:
> >> German culture is much more green-minded than ours, so among our
German
> >> customers, especially in manufacturing, printed docs are anathema,
proof
> >> that we ignorant Americans will destroy our planet in short order.
> >
> > Huh? Is there is a shortage of trees in America?

Um, no, there is not. And whether the cycle is 11 years, or 7, or 20 is
irrelevant. 

I can't speak for Germany, but the U.S. has more forested acres today
than it had 100 years ago. As of 2004, there were more than two acres of
forest for every person in the U.S.  

One reason is because increased agricultural efficiency lets us grow
more food on fewer acres, so less land is plowed up. Another reason is
that long-term growth in demand for wood products, including paper,
encouraged entrepreneurs to plant lots of trees and to manage forest
resources for sustained profitability. 

Most of the what's called "pulpwood" (used for paper products) comes
from the 7% of forested land that's actual tree farms. As demand for
paper grows, so does the size of tree farms.

(Here's one relevant source:
http://www.cfact.org/site/view_article.asp?idCategory=5&idarticle=457)

TW tie-in: Print stuff when it makes sense, don't when it doesn't, and
stop worrying about killing trees. The more we need, the more they'll
grow.

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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TOC pages start at page "4", and I want it to start at page "iv".

2009-01-22 Thread Avraham Makeler
HI all,
In one particular book, the TOC section starts at page "4", and I want it to
start at page "iv".

Nothing I do seems to want it to start at page "iv".

Ideas?

avi
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PDF Documentation

2009-01-22 Thread Bill Swallow
At best they are an 11-year renewable resource. So, yes.

On Thu, Jan 22, 2009 at 12:19 PM, Rick Quatro  
wrote:
>> German culture is much more green-minded than ours, so among our German
>> customers, especially in manufacturing, printed docs are anathema, proof
>> that we ignorant Americans will destroy our planet in short order.
>
> Huh? Is there is a shortage of trees in America?


-- 
Bill Swallow
http://techcommdood.blogspot.com
http://twitter.com/techcommdood

Avid homebrewer and proud beer snob.


PDF Documentation

2009-01-22 Thread Bill Swallow
I can't speak for users but I prefer online for search and indexing.
Paper just contributes to clutter, which I have more than my fair
share of.

On Thu, Jan 22, 2009 at 11:40 AM, Kelly McDaniel  
wrote:
> Quick Survey:
>
>
>
> Is it your experience that users view PDF documentation on their
> computer display in preference to printing it for use?
>
> If so, by what ratio of view:print? Opinions and SWAGs are fine.
>
>
>
> Kelly M. McDaniel
>


-- 
Bill Swallow
http://techcommdood.blogspot.com
http://twitter.com/techcommdood

Avid homebrewer and proud beer snob.


New Adobe Technical Communication Suite 2 andnewAdobeeLearningSuite

2009-01-22 Thread Art Campbell
The web server option is just that -- a option. Not required.

If you don't use the (free, for now) adobe.com option, you can use any LAN
network folder that allows all reviewers r/w access as the base location for
the review.

Art

Art Campbell
 art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Thu, Jan 22, 2009 at 4:34 PM, Fred Ridder  wrote:

>
> Responding to Leif Erikson, Richard Combs wrote:
>
> > You need Pro or Pro Extended to create a PDF that reviewers can mark up
> > with Adobe Reader. The version comparison matrix is at:
> >
> > http://www.adobe.com/products/acrobat/matrix.html
>
> It's my understanding that what you need the Pro Extended version for
> is to implement the shared browser-based review using Acrobat.com
> and avoiding the hassle of setting up your own web server with the
> (very expensive) Acrobat server extensions software. And the advantage
> of the browser-based review workflow over one that uses a file server
> is that each reviewer's markup gets merged into the master review file
> so that all reviewers see all previous markup/comments.
>
> -Fred Ridder
>
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
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>
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> http://www.frameusers.com/ for more resources and info.
>


Importing multipage TIFFs into FM8

2009-01-22 Thread Yves Barbion
Posted on behalf of Richard Melanson


*Hello Framers,*

**

*I have spent the last couples of hours trying to find an answer to this
question. I am importing by reference TIFFs into a Framemaker 8 file. The
TIFFs are a single file with multiple pages, but Frame is only importing the
first page. What am I missing here, I sure hope this is not embarrassingly
easy answer. Thank you for any help you can give me.*

**


Richard Melanson


PDF Documentation

2009-01-22 Thread Combs, Richard
Robert Shelton wrote: 

> What you say may very well be true, though I'd be reluctant to say
that
> a tree farm = forested land. However, the cite you give is from John
> Stossel, who is hardly unbiased when it comes to reporting
environmental
> issues. Again, it may be true, but I'd take it with a very large grain
> of salt.
> 
> And as we've now gone completely off-topic, I'll stop.

You're right, and I'll stop too. Right after this. :-)

John Stossel is one of my heroes, but I won't debate his character and
reliability here. 

If you don't trust that source, try a Google search for "more forest
today" (with quotes included). You'll find a variety of sources for
related information, including state government and academic sources. 

Anyway, John Sgammato is completely right, of course. If your customers
think badly of people who send them printed manuals, you'd be foolish to
spend the money to send them printed manuals. 

That's why I said "Print stuff when it makes sense, don't when it
doesn't..."

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--








New Adobe Technical Communication Suite 2 andnewAdobeeLearningSuite

2009-01-22 Thread Fred Ridder

Responding to Leif Erikson, Richard Combs wrote:

> You need Pro or Pro Extended to create a PDF that reviewers can mark up
> with Adobe Reader. The version comparison matrix is at: 
> 
> http://www.adobe.com/products/acrobat/matrix.html 

It's my understanding that what you need the Pro Extended version for
is to implement the shared browser-based review using Acrobat.com
and avoiding the hassle of setting up your own web server with the
(very expensive) Acrobat server extensions software. And the advantage
of the browser-based review workflow over one that uses a file server
is that each reviewer's markup gets merged into the master review file
so that all reviewers see all previous markup/comments. 

-Fred Ridder



PDF Documentation

2009-01-22 Thread Combs, Richard
Bill Swallow wrote: 

> At best they are an 11-year renewable resource. So, yes.
> 
> On Thu, Jan 22, 2009 at 12:19 PM, Rick Quatro

> wrote:
> >> German culture is much more green-minded than ours, so among our
German
> >> customers, especially in manufacturing, printed docs are anathema,
proof
> >> that we ignorant Americans will destroy our planet in short order.
> >
> > Huh? Is there is a shortage of trees in America?

Um, no, there is not. And whether the cycle is 11 years, or 7, or 20 is
irrelevant. 

I can't speak for Germany, but the U.S. has more forested acres today
than it had 100 years ago. As of 2004, there were more than two acres of
forest for every person in the U.S.  

One reason is because increased agricultural efficiency lets us grow
more food on fewer acres, so less land is plowed up. Another reason is
that long-term growth in demand for wood products, including paper,
encouraged entrepreneurs to plant lots of trees and to manage forest
resources for sustained profitability. 

Most of the what's called "pulpwood" (used for paper products) comes
from the 7% of forested land that's actual tree farms. As demand for
paper grows, so does the size of tree farms.

(Here's one relevant source:
http://www.cfact.org/site/view_article.asp?idCategory=5&idarticle=457)

TW tie-in: Print stuff when it makes sense, don't when it doesn't, and
stop worrying about killing trees. The more we need, the more they'll
grow.

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--








PDF Documentation

2009-01-22 Thread Pinkham, Jim
My 2 cents, as others have hinted, is that it depends on the
application. When I'm working on manuals by day, I love having a
searchable PDF when I need to track something down for reference. When
I'm assembling a gizmo at home, I want a hard copy. Chances are I won't
be working anywhere close to the computer. When I'm wearing my
journalist's hat and reporting on the doings of a local government or
school board, where meeting packets are increasingly coming in PDF
format, I want both -- a hard copy of at least the agenda and any major
discussion topics to refer to during the conversation, a PDF at home and
writing for when I have to navigate the packet and hunt down relevant
details. 

Jim

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of
rinch at Inficon.com
Sent: Thursday, January 22, 2009 3:06 PM
To: framers at lists.frameusers.com
Subject: Re: PDF Documentation

Kelly,

My experience is that my users prefer viewing PDFs, preferring PDF over
paper.

We shifted from delivering paper operating manuals to delivering PDFs on
CD a years ago. We were worried at first, but needlessly so. We even
offered to ship printed, bound hardcopy for free to any user that
requested it. Our users liked the change to PDF very much, and now
prefer PDFs.  I have not had a request for a hardcopy manual in years.
Actually, customers have told their reps how much they prefer the PDFs.

Our Service Department initially balked when we talked about doing away
with hardcopy Service Manuals, but once they started using the PDFs they
shifted quickly away from paper. I can put E size schematics in a PDF
(beautiful vector drawings created directly from our CAD software ---
for example, Service Technicians can print just a portion of the
schematic at whatever zoom level they want on standard 8 1/2 x 11 paper
or print the entire schematic on E size paper if the printer supports
it). The Service Technicians now have PDFs that contain all the Service
information they need, and they can always find a printer they can hook
into to print hardcopy, if need be. But, honestly, the standard for them
is to work from their laptop, viewing the PDF of the manual on screen.

If users are connected to a printer, they will print out pages of
interest to them. But, I've never heard of anyone actually printing a
whole PDF to hardcopy.

I do support a product line of hand held instruments used by HVAC
technicians; more of a main stream, over-the-counter product. For
example, when you call a HVAC technician to come service your central
air conditioning, they will probably have in their truck a small hand
held leak detector in a very tough case. We include small, short, paper
manuals for those hand held products. We do not supply a CD with the
manual on it to these people; they prefer paper (they can get their
manual in PDF off of our website, though). Honestly, these instruments
don't really need a manual anyway, and I suspect most of these paper
manuals are quickly lost once people figure out how to install the
batteries, how to set the sensitivity range, and turn it on/off. 

But, for my larger, more complicated instruments, PDF alone is just fine
and is actually preferred by my customers. These instruments often come
with specialized control software, and since those users are already
using computers, PDF is a natural fit. This is especially true for
instruments that are used in clean room environments. Years ago I
prepared very expensive clean room paper manuals. A PDF viewed on their
clean room computer is now the preferred choice by my users. These
instruments are not sold "over the counter". They are purchased with
Service Contracts and/or installation by trained technicians. We don't
even supply short Quick Use Guides or Getting Started Guides (like those
you get when you buy a new printer for your home computer) because only
trained technicians should install the instrument. The installation
parameters are in the Operating Manual PDF on the CD we supply, but in
most cases a trained technician, working from a Service Manual PDF, does
the actual instrument installation.

Your situation may be different than mine. Perhaps your products are
more "mainstream". But, for me, PDF works well for all but my hand held
products, and PDF is preferred over  hardcopy by all but my hand held
product users.

Richard





"Kelly McDaniel"  Sent by:
framers-bounces at lists.frameusers.com
01/22/2009 11:40 AM

To

cc

Subject
PDF Documentation






Quick Survey:



Is it your experience that users view PDF documentation on their
computer display in preference to printing it for use?

If so, by what ratio of view:print? Opinions and SWAGs are fine.



Kelly M. McDaniel

Senior Technical Writer



Pavilion Technologies

A Rockwell Automation Company



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Why does Frame cycle 2x ?

2009-01-22 Thread Lief Erickson
My experience is that if you leave the Find dialog box to edit
something, FrameMaker knows this and starts its search over from the
last location of the cursor in the flow until it has circled through the
file back to the cursor spot. If you don't jump from the Find dialog
into the document, FrameMaker only goes through the file once. I know of
no way to have it stop once it reaches the end of the file without
circling back through if I've made a change in the document that wasn't
using the Find dialog. 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Nancy Allison
Sent: Thursday, January 22, 2009 4:05 PM
To: framers at lists.frameusers.com
Subject: Why does Frame cycle 2x ?


Whenever I use "Find" in a book, Frame always cycles twice through each 
chapter file before going on to the next chapter file.

How come?

How do I make it STOP.

--Nancy



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RE: PDF Documentation

2009-01-22 Thread Combs, Richard
Robert Shelton wrote: 
 
> What you say may very well be true, though I'd be reluctant to say
that
> a tree farm = forested land. However, the cite you give is from John
> Stossel, who is hardly unbiased when it comes to reporting
environmental
> issues. Again, it may be true, but I'd take it with a very large grain
> of salt.
> 
> And as we've now gone completely off-topic, I'll stop.

You're right, and I'll stop too. Right after this. :-)

John Stossel is one of my heroes, but I won't debate his character and
reliability here. 

If you don't trust that source, try a Google search for "more forest
today" (with quotes included). You'll find a variety of sources for
related information, including state government and academic sources. 

Anyway, John Sgammato is completely right, of course. If your customers
think badly of people who send them printed manuals, you'd be foolish to
spend the money to send them printed manuals. 

That's why I said "Print stuff when it makes sense, don't when it
doesn't..."

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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Vaguely OT: Graphics Editor Recommendations?

2009-01-22 Thread ri...@inficon.com
Lea,

I use Adobe Photoshop for bitmap stuff.

I use Adobe Illustrator for vector stuff.

I use FullShot for screen captures, saving into PNG format.

Regards,
Richard





"Lea Rush"  
Sent by: framers-bounces at lists.frameusers.com
01/22/2009 01:07 PM

To

cc

Subject
Vaguely OT: Graphics Editor Recommendations?






Heya,

I'd like to solicit opinions on graphic editors from the community. I'm in 
a
grey area between graphics needs, and I could use some advice on the
appropriate editor.

I care for three kinds of graphics.
*Simple line-art drawings, similar to kindergarten 
mechanical
drawings
*Photos for inclusion in both printed and PDF media
*Software dialog screenshots for both printed and PDF 
media

I'm running Vista with FM8.0. I'm considering upgrading to either TC2 or a
combination of FM9 and Acrobat 9 ProExt, depending on whether the latter
will support round-tripping PDFs in the review process.

Thoughts? Or perhaps a recommendation for a mailing list more appropriate 
to
this question?

Thanks much in advance,
Lea





_

Lea Rush
Software and Documentation Specialist
Astoria-Pacific International
PO Box 830 Clackamas OR 97015
PH: 800-657-3010
FAX:  503-655-7367

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Screen Capture

2009-01-22 Thread Brian Lamborn
All, 

Not really a FrameMaker question, but... 

I am creating some manuals and I need to include some screen shots of our 
configuration software. Any recommendations on which screen capture software 
works best? 

Thanks, 


Brian Lamborn 
blamborn at comcast.net 



PDF Documentation

2009-01-22 Thread ri...@inficon.com
Kelly,

My experience is that my users prefer viewing PDFs, preferring PDF over 
paper.

We shifted from delivering paper operating manuals to delivering PDFs on 
CD a years ago. We were worried at first, but needlessly so. We even 
offered to ship printed, bound hardcopy for free to any user that 
requested it. Our users liked the change to PDF very much, and now prefer 
PDFs.  I have not had a request for a hardcopy manual in years. Actually, 
customers have told their reps how much they prefer the PDFs.

Our Service Department initially balked when we talked about doing away 
with hardcopy Service Manuals, but once they started using the PDFs they 
shifted quickly away from paper. I can put E size schematics in a PDF 
(beautiful vector drawings created directly from our CAD software --- for 
example, Service Technicians can print just a portion of the schematic at 
whatever zoom level they want on standard 8 1/2 x 11 paper or print the 
entire schematic on E size paper if the printer supports it). The Service 
Technicians now have PDFs that contain all the Service information they 
need, and they can always find a printer they can hook into to print 
hardcopy, if need be. But, honestly, the standard for them is to work from 
their laptop, viewing the PDF of the manual on screen.

If users are connected to a printer, they will print out pages of interest 
to them. But, I've never heard of anyone actually printing a whole PDF to 
hardcopy.

I do support a product line of hand held instruments used by HVAC 
technicians; more of a main stream, over-the-counter product. For example, 
when you call a HVAC technician to come service your central air 
conditioning, they will probably have in their truck a small hand held 
leak detector in a very tough case. We include small, short, paper manuals 
for those hand held products. We do not supply a CD with the manual on it 
to these people; they prefer paper (they can get their manual in PDF off 
of our website, though). Honestly, these instruments don't really need a 
manual anyway, and I suspect most of these paper manuals are quickly lost 
once people figure out how to install the batteries, how to set the 
sensitivity range, and turn it on/off. 

But, for my larger, more complicated instruments, PDF alone is just fine 
and is actually preferred by my customers. These instruments often come 
with specialized control software, and since those users are already using 
computers, PDF is a natural fit. This is especially true for instruments 
that are used in clean room environments. Years ago I prepared very 
expensive clean room paper manuals. A PDF viewed on their clean room 
computer is now the preferred choice by my users. These instruments are 
not sold "over the counter". They are purchased with Service Contracts 
and/or installation by trained technicians. We don't even supply short 
Quick Use Guides or Getting Started Guides (like those you get when you 
buy a new printer for your home computer) because only trained technicians 
should install the instrument. The installation parameters are in the 
Operating Manual PDF on the CD we supply, but in most cases a trained 
technician, working from a Service Manual PDF, does the actual instrument 
installation.

Your situation may be different than mine. Perhaps your products are more 
"mainstream". But, for me, PDF works well for all but my hand held 
products, and PDF is preferred over  hardcopy by all but my hand held 
product users.

Richard





"Kelly McDaniel"  
Sent by: framers-bounces at lists.frameusers.com
01/22/2009 11:40 AM

To

cc

Subject
PDF Documentation






Quick Survey:



Is it your experience that users view PDF documentation on their
computer display in preference to printing it for use?

If so, by what ratio of view:print? Opinions and SWAGs are fine.



Kelly M. McDaniel

Senior Technical Writer



Pavilion Technologies

A Rockwell Automation Company



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Why does Frame cycle 2x ?

2009-01-22 Thread Nancy Allison

Whenever I use "Find" in a book, Frame always cycles twice through each 
chapter file before going on to the next chapter file.

How come?

How do I make it STOP.

--Nancy


New Adobe Technical Communication Suite 2 and newAdobeeLearningSuite

2009-01-22 Thread John Sgammato
I was using Acrobat 8 Professional that came with Adobe Design Premium
CS3. 

-Original Message-
From: Lief Erickson [mailto:l...@networkinstruments.com] 
Sent: Thursday, January 22, 2009 3:51 PM
To: Art Campbell; John Sgammato
Cc: framers at lists.frameusers.com; Mike Wickham; Lin Sims
Subject: RE: New Adobe Technical Communication Suite 2 and
newAdobeeLearningSuite

My question is do you need Acrobat Pro Extended or will Acrobat Pro (or
even Acrobat Standard) suffice?

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Art Campbell
Sent: Thursday, January 22, 2009 12:49 PM
To: John Sgammato
Cc: framers at lists.frameusers.com; Mike Wickham; Lin Sims
Subject: Re: New Adobe Technical Communication Suite 2 and
newAdobeeLearningSuite

John,
I'm not positive because I haven't played with it yet myself, but I
think the next step is to use Frame's Track Changes tool to
Accept/Reject the delete / insert comments that you've imported.

Art

Art Campbell
 art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent
and a redheaded girl." -- Richard Thompson
 No disclaimers
apply.
  DoD 358


On Thu, Jan 22, 2009 at 1:40 PM, John Sgammato
wrote:

> It can.
> I downloaded the FM9 demo and tested it last night.
> I opened my Appliance Guide book and all chapters and generated the
PDF
> using the Save as PDF (Send for review)... Feature.
> Then I opened the PDF and made some various edits (deletions, 
> insertions, sticky notes, and highlighting).
> Then in the Book file, I imported PDF comments. The insert/delete 
> comments appeared as conditional text in different colors, and the two

> sticky notes appeared as markers.
> I do not see an MS Word-style "accept-reject comment" option, but it 
> will still save a lot of time to have them all in place for me.
>
> john
>
> -Original Message-
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Lin Sims
> Sent: Thursday, January 22, 2009 1:05 PM
> To: Mike Wickham
> Cc: framers at lists.frameusers.com
> Subject: Re: New Adobe Technical Communication Suite 2 and 
> newAdobeeLearningSuite
>
> On Wed, Jan 21, 2009 at 7:40 PM, Mike Wickham 
> wrote:
> > Yes. I just went back and looked at the online video. They are
calling
>
> > it "PDF shared review," but there is not one word of mention of it
in
> > the FM9 user guide, nor of the File> Save as PDF (Send For Review)
> menu item in FM9.
> > I can see in my existing Acrobat 9 Pro an option to Send for Shared 
> > Review, so it's clear that I can send a PDF for review, and get back

> > the changes, but not clear if the standalone version of FM9 can
import
>
> > the changes directly into FM9-- or if that's a feature available
only
> > in the TCS version of FM9.
> >
> > Mike Wickham
>
>
> According to the Adobe web site listing the new features of FM9, it
can.
>
> http://www.adobe.com/products/framemaker/features/?view=topnew
>
>
> --
> Lin Sims
> ___
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>
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Inserting a landscape page within a portrait layout document

2009-01-22 Thread mathieu jacquet

That does help!

Thank you Robert.

Cordialement,

Mathieu.

> Subject: RE: Inserting a landscape page within a portrait layout document
> Date: Thu, 22 Jan 2009 08:41:06 -0700
> From: richard.combs at Polycom.com
> To: yves.barbion at gmail.com; bobitch at hotmail.com
> CC: framers at lists.frameusers.com
> 
> Yves Barbion wrote: 
>  
> > You can do one of the following to insert landscape pages:
> > 
> >- Choose *Format > Customize Layout > Rotate Page Clockwise* (or
> >Counterclockwise)
> >- Split up your file and put the files in a FrameMaker book. Create
> >separate files for the landscape pages and insert these at the relevant
> >positions in your FrameMaker book. This is a bit more work in the
> > beginning,
> >but it's also a safer option for future updates.
> 
> The first option can be made much more robust and flexible with a bit more 
> work in the beginning, too. 
> 
> Instead of just rotating body pages ad hoc as needed, create rotated custom 
> master pages (LandscapeLeft and LandscapeRight might be good names). In FM 
> 7.x or higher, you could assign these master pages based on specific 
> paragraph tags, but IIRC, FM6 didn't have that feature. There are, however, 
> scripts and/or plugins that will do it. If this is a one-time thing, it 
> probably isn't worth it, but if there is a recurring need, automating this 
> would be a good idea. 
> 
> mathieu jacquet wrote: 
> 
> > P.S.: you're of a much better disposition than some who can't bear
> > questions about already resolved issues...;o)
> 
> With some of us, it just depends on our level of caffeination. Too early is 
> not good, but too late is risky, too. ;-)
> 
> But without intending any criticism of your question, I can help with the 
> archive search problem. Don't use the FrameUsers site, use Google. You can 
> restrict a Google search to the FrameUsers list by entering a search string 
> like this: 
> 
>   landscape pages site:lists.frameusers.com 
> 
> Try that one, and I think you'll find several of the 76 hits quite relevant.
> 
> HTH!
> Richard
> 
> 
> Richard G. Combs
> Senior Technical Writer
> Polycom, Inc.
> richardDOTcombs AT polycomDOTcom
> 303-223-5111
> --
> rgcombs AT gmailDOTcom
> 303-777-0436
> --
> 
> 
> 
> 
> 
> 

_
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RE: PDF Documentation

2009-01-22 Thread O'Laoghaire Micheal
Even if there is plenty of raw material (trees) in the US, processing,
handling and disposing of the paper is definitely un-green.
Micheal O'Laoghaire
Comverse Inc,
Cambridge, MA

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of John Sgammato
Sent: Thursday, January 22, 2009 6:37 PM
To: Combs, Richard; Bill Swallow
Cc: framers@lists.frameusers.com
Subject: RE: PDF Documentation

Well, for what it's worth, my German service engineer said that in
Germany, his customers prefer PDFs to printed books, for all the usual
reasons, PLUS they strongly feel that paper manuals are a sign of a
company that does not "think green". 
Whether they are right or wrong is immaterial; we probably won't be
sending printed docs to German customers unless they ask for them. 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Combs,
Richard
Sent: Thursday, January 22, 2009 6:33 PM
To: Bill Swallow
Cc: framers@lists.frameusers.com
Subject: RE: PDF Documentation

Bill Swallow wrote: 
 
> At best they are an 11-year renewable resource. So, yes.
> 
> On Thu, Jan 22, 2009 at 12:19 PM, Rick Quatro

> wrote:
> >> German culture is much more green-minded than ours, so among our
German
> >> customers, especially in manufacturing, printed docs are anathema,
proof
> >> that we ignorant Americans will destroy our planet in short order.
> >
> > Huh? Is there is a shortage of trees in America?

Um, no, there is not. And whether the cycle is 11 years, or 7, or 20 is
irrelevant. 

I can't speak for Germany, but the U.S. has more forested acres today
than it had 100 years ago. As of 2004, there were more than two acres of
forest for every person in the U.S.  

One reason is because increased agricultural efficiency lets us grow
more food on fewer acres, so less land is plowed up. Another reason is
that long-term growth in demand for wood products, including paper,
encouraged entrepreneurs to plant lots of trees and to manage forest
resources for sustained profitability. 

Most of the what's called "pulpwood" (used for paper products) comes
from the 7% of forested land that's actual tree farms. As demand for
paper grows, so does the size of tree farms.

(Here's one relevant source:
http://www.cfact.org/site/view_article.asp?idCategory=5&idarticle=457)

TW tie-in: Print stuff when it makes sense, don't when it doesn't, and
stop worrying about killing trees. The more we need, the more they'll
grow.

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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Vaguely OT: Graphics Editor Recommendations?

2009-01-22 Thread Stuart Rogers
Mike Wickham wrote:

> SnagIt is probably the far and away favorite for capturing screenshots. It's 
> very powerful and inexpensive. In Windows, you can also use the Print Screen 
> key on your keyboard. It captures the whole screen. Then you open a new file 
> in Photoshop and hit Ctrl-V to paste the capture into Photoshop. You then 
> will have to crop out the part of the view that you don't want. Then save 
> the file. If you rarely need screen captures, this is enough. 

To capture just the active window, use Alt + Print Screen.

If you do it
> often, SnagIt lets you point to a window and it can capture only the window. 

... or a region of the window, or a menu and submenus, or a scrolling 
window, etc.  (As you said, very powerful.)  It also comes with the 
Studio program that let's you edit, crop, add shadows, callouts, 
torn-edge effects, etc.

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

Suggested headline for theonion.com:
"In Final Trip to Beijing, Bush Calls on Premier to 'Tear Down This Wall'"

-- Malcolm Fleschner, Palo Alto, Calif., in The Washington Post


Vaguely OT: Graphics Editor Recommendations?

2009-01-22 Thread Stuart Rogers
Mike Wickham wrote:

> Lea,
> 
> Line-art drawings are vector art. Adobe Illustrator is probably the favorite 
> program there, but there are similar programs. Just this week, someone 
> posted a link to a very cheap version of Xara Extreme, but you'd have to 
> hunt the archives for the link.
> 

Here's what I posted:

If you have a requirement to create illustrations but don't want to 
shell out megabucks for the big name programs, take a look at

http://site.xara.com/offers/xaraxtreme/

I've been using Xara for several years, and find it to be a fantastic 
value (even having paid full price).  The offer above is for the 
previous version, for only $19, available till the end of the month. You 
won't believe what this product can do.

(No commercial interest in the company, just a very satisfied user.)



-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

Suggested headline for theonion.com:
"In Final Trip to Beijing, Bush Calls on Premier to 'Tear Down This Wall'"

-- Malcolm Fleschner, Palo Alto, Calif., in The Washington Post


RE: PDF Documentation

2009-01-22 Thread John Sgammato
Well, for what it's worth, my German service engineer said that in
Germany, his customers prefer PDFs to printed books, for all the usual
reasons, PLUS they strongly feel that paper manuals are a sign of a
company that does not "think green". 
Whether they are right or wrong is immaterial; we probably won't be
sending printed docs to German customers unless they ask for them. 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Combs,
Richard
Sent: Thursday, January 22, 2009 6:33 PM
To: Bill Swallow
Cc: framers@lists.frameusers.com
Subject: RE: PDF Documentation

Bill Swallow wrote: 
 
> At best they are an 11-year renewable resource. So, yes.
> 
> On Thu, Jan 22, 2009 at 12:19 PM, Rick Quatro

> wrote:
> >> German culture is much more green-minded than ours, so among our
German
> >> customers, especially in manufacturing, printed docs are anathema,
proof
> >> that we ignorant Americans will destroy our planet in short order.
> >
> > Huh? Is there is a shortage of trees in America?

Um, no, there is not. And whether the cycle is 11 years, or 7, or 20 is
irrelevant. 

I can't speak for Germany, but the U.S. has more forested acres today
than it had 100 years ago. As of 2004, there were more than two acres of
forest for every person in the U.S.  

One reason is because increased agricultural efficiency lets us grow
more food on fewer acres, so less land is plowed up. Another reason is
that long-term growth in demand for wood products, including paper,
encouraged entrepreneurs to plant lots of trees and to manage forest
resources for sustained profitability. 

Most of the what's called "pulpwood" (used for paper products) comes
from the 7% of forested land that's actual tree farms. As demand for
paper grows, so does the size of tree farms.

(Here's one relevant source:
http://www.cfact.org/site/view_article.asp?idCategory=5&idarticle=457)

TW tie-in: Print stuff when it makes sense, don't when it doesn't, and
stop worrying about killing trees. The more we need, the more they'll
grow.

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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RE: PDF Documentation

2009-01-22 Thread Combs, Richard
Bill Swallow wrote: 
 
> At best they are an 11-year renewable resource. So, yes.
> 
> On Thu, Jan 22, 2009 at 12:19 PM, Rick Quatro

> wrote:
> >> German culture is much more green-minded than ours, so among our
German
> >> customers, especially in manufacturing, printed docs are anathema,
proof
> >> that we ignorant Americans will destroy our planet in short order.
> >
> > Huh? Is there is a shortage of trees in America?

Um, no, there is not. And whether the cycle is 11 years, or 7, or 20 is
irrelevant. 

I can't speak for Germany, but the U.S. has more forested acres today
than it had 100 years ago. As of 2004, there were more than two acres of
forest for every person in the U.S.  

One reason is because increased agricultural efficiency lets us grow
more food on fewer acres, so less land is plowed up. Another reason is
that long-term growth in demand for wood products, including paper,
encouraged entrepreneurs to plant lots of trees and to manage forest
resources for sustained profitability. 

Most of the what's called "pulpwood" (used for paper products) comes
from the 7% of forested land that's actual tree farms. As demand for
paper grows, so does the size of tree farms.

(Here's one relevant source:
http://www.cfact.org/site/view_article.asp?idCategory=5&idarticle=457)

TW tie-in: Print stuff when it makes sense, don't when it doesn't, and
stop worrying about killing trees. The more we need, the more they'll
grow.

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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Re: PDF Documentation

2009-01-22 Thread Bill Swallow
At best they are an 11-year renewable resource. So, yes.

On Thu, Jan 22, 2009 at 12:19 PM, Rick Quatro  wrote:
>> German culture is much more green-minded than ours, so among our German
>> customers, especially in manufacturing, printed docs are anathema, proof
>> that we ignorant Americans will destroy our planet in short order.
>
> Huh? Is there is a shortage of trees in America?


-- 
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http://techcommdood.blogspot.com
http://twitter.com/techcommdood

Avid homebrewer and proud beer snob.
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Re: PDF Documentation

2009-01-22 Thread Bill Swallow
I can't speak for users but I prefer online for search and indexing.
Paper just contributes to clutter, which I have more than my fair
share of.

On Thu, Jan 22, 2009 at 11:40 AM, Kelly McDaniel  wrote:
> Quick Survey:
>
>
>
> Is it your experience that users view PDF documentation on their
> computer display in preference to printing it for use?
>
> If so, by what ratio of view:print? Opinions and SWAGs are fine.
>
>
>
> Kelly M. McDaniel
>


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New Adobe Technical Communication Suite 2 and newAdobeeLearningSuite

2009-01-22 Thread Lief Erickson
My question is do you need Acrobat Pro Extended or will Acrobat Pro (or
even Acrobat Standard) suffice?

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Art Campbell
Sent: Thursday, January 22, 2009 12:49 PM
To: John Sgammato
Cc: framers at lists.frameusers.com; Mike Wickham; Lin Sims
Subject: Re: New Adobe Technical Communication Suite 2 and
newAdobeeLearningSuite

John,
I'm not positive because I haven't played with it yet myself, but I
think
the next step is to use Frame's Track Changes tool to Accept/Reject the
delete / insert comments that you've imported.

Art

Art Campbell
 art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent
and a
redheaded girl." -- Richard Thompson
 No disclaimers
apply.
  DoD 358


On Thu, Jan 22, 2009 at 1:40 PM, John Sgammato
wrote:

> It can.
> I downloaded the FM9 demo and tested it last night.
> I opened my Appliance Guide book and all chapters and generated the
PDF
> using the Save as PDF (Send for review)... Feature.
> Then I opened the PDF and made some various edits (deletions,
> insertions, sticky notes, and highlighting).
> Then in the Book file, I imported PDF comments. The insert/delete
> comments appeared as conditional text in different colors, and the two
> sticky notes appeared as markers.
> I do not see an MS Word-style "accept-reject comment" option, but it
> will still save a lot of time to have them all in place for me.
>
> john
>
> -Original Message-
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Lin Sims
> Sent: Thursday, January 22, 2009 1:05 PM
> To: Mike Wickham
> Cc: framers at lists.frameusers.com
> Subject: Re: New Adobe Technical Communication Suite 2 and
> newAdobeeLearningSuite
>
> On Wed, Jan 21, 2009 at 7:40 PM, Mike Wickham 
> wrote:
> > Yes. I just went back and looked at the online video. They are
calling
>
> > it "PDF shared review," but there is not one word of mention of it
in
> > the FM9 user guide, nor of the File> Save as PDF (Send For Review)
> menu item in FM9.
> > I can see in my existing Acrobat 9 Pro an option to Send for Shared
> > Review, so it's clear that I can send a PDF for review, and get back
> > the changes, but not clear if the standalone version of FM9 can
import
>
> > the changes directly into FM9-- or if that's a feature available
only
> > in the TCS version of FM9.
> >
> > Mike Wickham
>
>
> According to the Adobe web site listing the new features of FM9, it
can.
>
> http://www.adobe.com/products/framemaker/features/?view=topnew
>
>
> --
> Lin Sims
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PDF Documentation

2009-01-22 Thread Fred Ridder

Scott Prentice wrote (in small part):

>Searching in a PDF is a fairly useless > operation as well, which is 
> another reason I prefer to use other types > of online docs.
Actually, I find Acrobat's search operation, with it's list of results
showing some of the surrounding context, to be very useable in 
many cases.  Just *my* $0.02...

-Fred Ridder


Re: New Adobe Technical Communication Suite 2 andnewAdobeeLearningSuite

2009-01-22 Thread Art Campbell
The web server option is just that -- a option. Not required.

If you don't use the (free, for now) adobe.com option, you can use any LAN
network folder that allows all reviewers r/w access as the base location for
the review.

Art

Art Campbell
 art.campb...@gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Thu, Jan 22, 2009 at 4:34 PM, Fred Ridder  wrote:

>
> Responding to Leif Erikson, Richard Combs wrote:
>
> > You need Pro or Pro Extended to create a PDF that reviewers can mark up
> > with Adobe Reader. The version comparison matrix is at:
> >
> > http://www.adobe.com/products/acrobat/matrix.html
>
> It's my understanding that what you need the Pro Extended version for
> is to implement the shared browser-based review using Acrobat.com
> and avoiding the hassle of setting up your own web server with the
> (very expensive) Acrobat server extensions software. And the advantage
> of the browser-based review workflow over one that uses a file server
> is that each reviewer's markup gets merged into the master review file
> so that all reviewers see all previous markup/comments.
>
> -Fred Ridder
>
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RE: PDF Documentation

2009-01-22 Thread Pinkham, Jim
My 2 cents, as others have hinted, is that it depends on the
application. When I'm working on manuals by day, I love having a
searchable PDF when I need to track something down for reference. When
I'm assembling a gizmo at home, I want a hard copy. Chances are I won't
be working anywhere close to the computer. When I'm wearing my
journalist's hat and reporting on the doings of a local government or
school board, where meeting packets are increasingly coming in PDF
format, I want both -- a hard copy of at least the agenda and any major
discussion topics to refer to during the conversation, a PDF at home and
writing for when I have to navigate the packet and hunt down relevant
details. 

Jim

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of
ri...@inficon.com
Sent: Thursday, January 22, 2009 3:06 PM
To: framers@lists.frameusers.com
Subject: Re: PDF Documentation

Kelly,

My experience is that my users prefer viewing PDFs, preferring PDF over
paper.

We shifted from delivering paper operating manuals to delivering PDFs on
CD a years ago. We were worried at first, but needlessly so. We even
offered to ship printed, bound hardcopy for free to any user that
requested it. Our users liked the change to PDF very much, and now
prefer PDFs.  I have not had a request for a hardcopy manual in years.
Actually, customers have told their reps how much they prefer the PDFs.

Our Service Department initially balked when we talked about doing away
with hardcopy Service Manuals, but once they started using the PDFs they
shifted quickly away from paper. I can put E size schematics in a PDF
(beautiful vector drawings created directly from our CAD software ---
for example, Service Technicians can print just a portion of the
schematic at whatever zoom level they want on standard 8 1/2 x 11 paper
or print the entire schematic on E size paper if the printer supports
it). The Service Technicians now have PDFs that contain all the Service
information they need, and they can always find a printer they can hook
into to print hardcopy, if need be. But, honestly, the standard for them
is to work from their laptop, viewing the PDF of the manual on screen.

If users are connected to a printer, they will print out pages of
interest to them. But, I've never heard of anyone actually printing a
whole PDF to hardcopy.

I do support a product line of hand held instruments used by HVAC
technicians; more of a main stream, over-the-counter product. For
example, when you call a HVAC technician to come service your central
air conditioning, they will probably have in their truck a small hand
held leak detector in a very tough case. We include small, short, paper
manuals for those hand held products. We do not supply a CD with the
manual on it to these people; they prefer paper (they can get their
manual in PDF off of our website, though). Honestly, these instruments
don't really need a manual anyway, and I suspect most of these paper
manuals are quickly lost once people figure out how to install the
batteries, how to set the sensitivity range, and turn it on/off. 

But, for my larger, more complicated instruments, PDF alone is just fine
and is actually preferred by my customers. These instruments often come
with specialized control software, and since those users are already
using computers, PDF is a natural fit. This is especially true for
instruments that are used in clean room environments. Years ago I
prepared very expensive clean room paper manuals. A PDF viewed on their
clean room computer is now the preferred choice by my users. These
instruments are not sold "over the counter". They are purchased with
Service Contracts and/or installation by trained technicians. We don't
even supply short Quick Use Guides or Getting Started Guides (like those
you get when you buy a new printer for your home computer) because only
trained technicians should install the instrument. The installation
parameters are in the Operating Manual PDF on the CD we supply, but in
most cases a trained technician, working from a Service Manual PDF, does
the actual instrument installation.

Your situation may be different than mine. Perhaps your products are
more "mainstream". But, for me, PDF works well for all but my hand held
products, and PDF is preferred over  hardcopy by all but my hand held
product users.

Richard





"Kelly McDaniel"  Sent by:
framers-boun...@lists.frameusers.com
01/22/2009 11:40 AM

To

cc

Subject
PDF Documentation






Quick Survey:

 

Is it your experience that users view PDF documentation on their
computer display in preference to printing it for use?

If so, by what ratio of view:print? Opinions and SWAGs are fine.

 

Kelly M. McDaniel

Senior Technical Writer

 

Pavilion Technologies

A Rockwell Automation Company

 

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RE: Why does Frame cycle 2x ?

2009-01-22 Thread Lief Erickson
My experience is that if you leave the Find dialog box to edit
something, FrameMaker knows this and starts its search over from the
last location of the cursor in the flow until it has circled through the
file back to the cursor spot. If you don't jump from the Find dialog
into the document, FrameMaker only goes through the file once. I know of
no way to have it stop once it reaches the end of the file without
circling back through if I've made a change in the document that wasn't
using the Find dialog. 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Nancy Allison
Sent: Thursday, January 22, 2009 4:05 PM
To: framers@lists.frameusers.com
Subject: Why does Frame cycle 2x ?


Whenever I use "Find" in a book, Frame always cycles twice through each 
chapter file before going on to the next chapter file.

How come?

How do I make it STOP.

--Nancy



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Why does Frame cycle 2x ?

2009-01-22 Thread Nancy Allison

Whenever I use "Find" in a book, Frame always cycles twice through each 
chapter file before going on to the next chapter file.

How come?

How do I make it STOP.

--Nancy
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New Adobe Technical Communication Suite 2 andnewAdobeeLearningSuite

2009-01-22 Thread Combs, Richard
Lief Erickson wrote:

> My question is do you need Acrobat Pro Extended or will Acrobat Pro
(or
> even Acrobat Standard) suffice?

You need Pro or Pro Extended to create a PDF that reviewers can mark up
with Adobe Reader. The version comparison matrix is at: 

http://www.adobe.com/products/acrobat/matrix.html 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--








PDF Documentation

2009-01-22 Thread Mike Feimster
Yes. : )

I like to both view it on the screen and print it out. And when I print
it out, I generally like to print it double-sided on  3-hole punch paper
and put it in a binder.

Please keep that in mind if buy anything from your company. : )

Mike

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Kelly
McDaniel
Sent: Thursday, January 22, 2009 11:40 AM
To: framers at lists.frameusers.com
Subject: PDF Documentation

Quick Survey:



Is it your experience that users view PDF documentation on their
computer display in preference to printing it for use?

If so, by what ratio of view:print? Opinions and SWAGs are fine.



Kelly M. McDaniel

Senior Technical Writer



Pavilion Technologies

A Rockwell Automation Company



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RESOLVED: Inserting a landscape page within a portrait layout document

2009-01-22 Thread mathieu jacquet

Thank you Yves,

that looks fine. I'm trying it right now!

Have a nice day,

Mathieu.

P.S.: you're of a much better disposition than some who can't bear questions 
about already resolved issues...;o)

Date: Thu, 22 Jan 2009 12:52:04 +0100
Subject: Re: Inserting a landscape page within a portrait layout document
From: yves.barb...@gmail.com
To: bobitch at hotmail.com
CC: framers at lists.frameusers.com

Hi Mathieu

No need to apologize, you're not disturbing anyone here on this list. ;-)

You can do one of the following to insert landscape pages:
Choose Format > Customize Layout > Rotate Page Clockwise (or Counterclockwise)
Split up your file and put the files in a FrameMaker book. Create separate 
files for the landscape pages and insert these at the relevant positions in 
your FrameMaker book. This is a bit more work in the beginning, but it's also a 
safer option for future updates.
Cheers

-- 
Yves Barbion ? Managing Director ? Adobe-Certified FrameMaker Instructor
www.scripto.nu  ? skype: yves.barbion  ? T: +32 494 12 01 89



On Thu, Jan 22, 2009 at 12:30 PM, mathieu jacquet  
wrote:



Hi all,



and sorry for the disturbance. I know this one has been dealt with a number of 
time, but I cannot perform a proper search in the Framers Archives (the site 
seems in maintenance).



We work with Frame 6.0 on Unix and would like to insert a number of landscape 
pages within a document whose layout is exclusively "portrait".



How should we proceed?



Thank you very much for your help,



Mathieu.



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Slow File Loading in FM9

2009-01-22 Thread Mike Wickham
I've started playing with the FM9 trial, and I've noticed a change. Files 
load much more slowly for me. It's due to FM9 loading all graphics before it 
presents the first page. Previous FM versions presented the first page, and 
only loaded graphics for other pages if I actually scrolled to a page that 
had them. My files are graphically rich. So a file that used to take six 
seconds to load, now takes 47.

Though loading of the file is very slow, paging through the file is now 
instantaneous. In previous FM versions, loading of the file was fast and 
paging (the first time) was slower, as graphics were loaded for that page. 
Now, file loading is slow and paging fast.

I don't page through the file that much, so I prefer the old behavior. Does 
anyone know if there is a toggle for it somewhere?

Mike Wickham




New Adobe Technical Communication Suite 2 and newAdobeeLearningSuite

2009-01-22 Thread Art Campbell
John,
I'm not positive because I haven't played with it yet myself, but I think
the next step is to use Frame's Track Changes tool to Accept/Reject the
delete / insert comments that you've imported.

Art

Art Campbell
 art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Thu, Jan 22, 2009 at 1:40 PM, John Sgammato wrote:

> It can.
> I downloaded the FM9 demo and tested it last night.
> I opened my Appliance Guide book and all chapters and generated the PDF
> using the Save as PDF (Send for review)... Feature.
> Then I opened the PDF and made some various edits (deletions,
> insertions, sticky notes, and highlighting).
> Then in the Book file, I imported PDF comments. The insert/delete
> comments appeared as conditional text in different colors, and the two
> sticky notes appeared as markers.
> I do not see an MS Word-style "accept-reject comment" option, but it
> will still save a lot of time to have them all in place for me.
>
> john
>
> -Original Message-
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Lin Sims
> Sent: Thursday, January 22, 2009 1:05 PM
> To: Mike Wickham
> Cc: framers at lists.frameusers.com
> Subject: Re: New Adobe Technical Communication Suite 2 and
> newAdobeeLearningSuite
>
> On Wed, Jan 21, 2009 at 7:40 PM, Mike Wickham 
> wrote:
> > Yes. I just went back and looked at the online video. They are calling
>
> > it "PDF shared review," but there is not one word of mention of it in
> > the FM9 user guide, nor of the File> Save as PDF (Send For Review)
> menu item in FM9.
> > I can see in my existing Acrobat 9 Pro an option to Send for Shared
> > Review, so it's clear that I can send a PDF for review, and get back
> > the changes, but not clear if the standalone version of FM9 can import
>
> > the changes directly into FM9-- or if that's a feature available only
> > in the TCS version of FM9.
> >
> > Mike Wickham
>
>
> According to the Adobe web site listing the new features of FM9, it can.
>
> http://www.adobe.com/products/framemaker/features/?view=topnew
>
>
> --
> Lin Sims
> ___
>
>
> You are currently subscribed to Framers as jsgammato at imprivata.com.
>
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PDF Documentation

2009-01-22 Thread barry.kief...@jeppesen.com
Our model is to supply help for online viewing, and a PDF that is 
optimized for printing.
Barry


New Adobe Technical Communication Suite 2 and newAdobeeLearningSuite

2009-01-22 Thread John Sgammato
It can. 
I downloaded the FM9 demo and tested it last night. 
I opened my Appliance Guide book and all chapters and generated the PDF
using the Save as PDF (Send for review)... Feature. 
Then I opened the PDF and made some various edits (deletions,
insertions, sticky notes, and highlighting).
Then in the Book file, I imported PDF comments. The insert/delete
comments appeared as conditional text in different colors, and the two
sticky notes appeared as markers.
I do not see an MS Word-style "accept-reject comment" option, but it
will still save a lot of time to have them all in place for me. 

john  

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Lin Sims
Sent: Thursday, January 22, 2009 1:05 PM
To: Mike Wickham
Cc: framers at lists.frameusers.com
Subject: Re: New Adobe Technical Communication Suite 2 and
newAdobeeLearningSuite

On Wed, Jan 21, 2009 at 7:40 PM, Mike Wickham 
wrote:
> Yes. I just went back and looked at the online video. They are calling

> it "PDF shared review," but there is not one word of mention of it in 
> the FM9 user guide, nor of the File> Save as PDF (Send For Review)
menu item in FM9.
> I can see in my existing Acrobat 9 Pro an option to Send for Shared 
> Review, so it's clear that I can send a PDF for review, and get back 
> the changes, but not clear if the standalone version of FM9 can import

> the changes directly into FM9-- or if that's a feature available only 
> in the TCS version of FM9.
>
> Mike Wickham


According to the Adobe web site listing the new features of FM9, it can.

http://www.adobe.com/products/framemaker/features/?view=topnew


--
Lin Sims
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RE: New Adobe Technical Communication Suite 2 andnewAdobeeLearningSuite

2009-01-22 Thread Fred Ridder

Responding to Leif Erikson, Richard Combs wrote:
 
> You need Pro or Pro Extended to create a PDF that reviewers can mark up
> with Adobe Reader. The version comparison matrix is at: 
> 
> http://www.adobe.com/products/acrobat/matrix.html 
 
It's my understanding that what you need the Pro Extended version for
is to implement the shared browser-based review using Acrobat.com
and avoiding the hassle of setting up your own web server with the
(very expensive) Acrobat server extensions software. And the advantage
of the browser-based review workflow over one that uses a file server
is that each reviewer's markup gets merged into the master review file
so that all reviewers see all previous markup/comments. 
 
-Fred Ridder
 
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Vaguely OT: Graphics Editor Recommendations?

2009-01-22 Thread Art Campbell
Given that Photoshop is now bundled with TCS2, that would be my choice for
most of your needs. I prefer SnagIt for screenshots because of its tighter
integration; it has a rudimentary editor and Photoshop can do more serious
work on the files it creates. For really simple line drawings, Photoshop
works, but for most diagrams and such, I use Visio because it's quicker.

Art


Art Campbell
 art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Thu, Jan 22, 2009 at 1:07 PM, Lea Rush  wrote:

> Heya,
>
> I'd like to solicit opinions on graphic editors from the community. I'm in
> a
> grey area between graphics needs, and I could use some advice on the
> appropriate editor.
>
> I care for three kinds of graphics.
> *   Simple line-art drawings, similar to kindergarten mechanical
> drawings
> *   Photos for inclusion in both printed and PDF media
> *   Software dialog screenshots for both printed and PDF media
>
> I'm running Vista with FM8.0. I'm considering upgrading to either TC2 or a
> combination of FM9 and Acrobat 9 ProExt, depending on whether the latter
> will support round-tripping PDFs in the review process.
>
> Thoughts? Or perhaps a recommendation for a mailing list more appropriate
> to
> this question?
>
> Thanks much in advance,
> Lea
>
>
>
>
>
> _
>
> Lea Rush
> Software and Documentation Specialist
> Astoria-Pacific International
> PO Box 830 Clackamas OR 97015
> PH: 800-657-3010
> FAX:  503-655-7367
>
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
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> http://www.frameusers.com/ for more resources and info.
>


Vaguely OT: Graphics Editor Recommendations?

2009-01-22 Thread Mike Wickham
> I care for three kinds of graphics.
> * Simple line-art drawings, similar to kindergarten mechanical
> drawings
> * Photos for inclusion in both printed and PDF media
> * Software dialog screenshots for both printed and PDF media
>
> I'm running Vista with FM8.0. I'm considering upgrading to either TC2 or a
> combination of FM9 and Acrobat 9 ProExt, depending on whether the latter
> will support round-tripping PDFs in the review process.

Lea,

Line-art drawings are vector art. Adobe Illustrator is probably the favorite 
program there, but there are similar programs. Just this week, someone 
posted a link to a very cheap version of Xara Extreme, but you'd have to 
hunt the archives for the link.

Photos are bitmaps. Adobe Photoshop is the standard. Make sure you get the 
full version, not Photoshop Elements. Elements doesn't handle CMYK, which 
you need for press. Corel makes Paint Shop Pro, and there are other third 
party choices.

SnagIt is probably the far and away favorite for capturing screenshots. It's 
very powerful and inexpensive. In Windows, you can also use the Print Screen 
key on your keyboard. It captures the whole screen. Then you open a new file 
in Photoshop and hit Ctrl-V to paste the capture into Photoshop. You then 
will have to crop out the part of the view that you don't want. Then save 
the file. If you rarely need screen captures, this is enough. If you do it 
often, SnagIt lets you point to a window and it can capture only the window. 
You may also have a capability, depending on your graphic card. My Matrox 
graphic card lets me select a region for capture, by drawing a box.

I'm not sure you need the extended version of Acrobat 9 Pro for the 
round-tripping of PDF comments. So you might want to look at one of the 
Creative Suites containing Photoshop, Illustrator, and Acrobat Pro.

Mike Wickham




Re: Vaguely OT: Graphics Editor Recommendations?

2009-01-22 Thread rinch
Lea,

I use Adobe Photoshop for bitmap stuff.

I use Adobe Illustrator for vector stuff.

I use FullShot for screen captures, saving into PNG format.

Regards,
Richard





"Lea Rush"  
Sent by: framers-boun...@lists.frameusers.com
01/22/2009 01:07 PM

To

cc

Subject
Vaguely OT: Graphics Editor Recommendations?






Heya,

I'd like to solicit opinions on graphic editors from the community. I'm in 
a
grey area between graphics needs, and I could use some advice on the
appropriate editor.

I care for three kinds of graphics.
*Simple line-art drawings, similar to kindergarten 
mechanical
drawings
*Photos for inclusion in both printed and PDF media
*Software dialog screenshots for both printed and PDF 
media

I'm running Vista with FM8.0. I'm considering upgrading to either TC2 or a
combination of FM9 and Acrobat 9 ProExt, depending on whether the latter
will support round-tripping PDFs in the review process.

Thoughts? Or perhaps a recommendation for a mailing list more appropriate 
to
this question?

Thanks much in advance,
Lea





_

Lea Rush
Software and Documentation Specialist
Astoria-Pacific International
PO Box 830 Clackamas OR 97015
PH: 800-657-3010
FAX:  503-655-7367

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RE: New Adobe Technical Communication Suite 2 andnewAdobeeLearningSuite

2009-01-22 Thread Combs, Richard
Lief Erickson wrote:
 
> My question is do you need Acrobat Pro Extended or will Acrobat Pro
(or
> even Acrobat Standard) suffice?

You need Pro or Pro Extended to create a PDF that reviewers can mark up
with Adobe Reader. The version comparison matrix is at: 

http://www.adobe.com/products/acrobat/matrix.html 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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Re: PDF Documentation

2009-01-22 Thread rinch
Kelly,

My experience is that my users prefer viewing PDFs, preferring PDF over 
paper.

We shifted from delivering paper operating manuals to delivering PDFs on 
CD a years ago. We were worried at first, but needlessly so. We even 
offered to ship printed, bound hardcopy for free to any user that 
requested it. Our users liked the change to PDF very much, and now prefer 
PDFs.  I have not had a request for a hardcopy manual in years. Actually, 
customers have told their reps how much they prefer the PDFs.

Our Service Department initially balked when we talked about doing away 
with hardcopy Service Manuals, but once they started using the PDFs they 
shifted quickly away from paper. I can put E size schematics in a PDF 
(beautiful vector drawings created directly from our CAD software --- for 
example, Service Technicians can print just a portion of the schematic at 
whatever zoom level they want on standard 8 1/2 x 11 paper or print the 
entire schematic on E size paper if the printer supports it). The Service 
Technicians now have PDFs that contain all the Service information they 
need, and they can always find a printer they can hook into to print 
hardcopy, if need be. But, honestly, the standard for them is to work from 
their laptop, viewing the PDF of the manual on screen.

If users are connected to a printer, they will print out pages of interest 
to them. But, I've never heard of anyone actually printing a whole PDF to 
hardcopy.

I do support a product line of hand held instruments used by HVAC 
technicians; more of a main stream, over-the-counter product. For example, 
when you call a HVAC technician to come service your central air 
conditioning, they will probably have in their truck a small hand held 
leak detector in a very tough case. We include small, short, paper manuals 
for those hand held products. We do not supply a CD with the manual on it 
to these people; they prefer paper (they can get their manual in PDF off 
of our website, though). Honestly, these instruments don't really need a 
manual anyway, and I suspect most of these paper manuals are quickly lost 
once people figure out how to install the batteries, how to set the 
sensitivity range, and turn it on/off. 

But, for my larger, more complicated instruments, PDF alone is just fine 
and is actually preferred by my customers. These instruments often come 
with specialized control software, and since those users are already using 
computers, PDF is a natural fit. This is especially true for instruments 
that are used in clean room environments. Years ago I prepared very 
expensive clean room paper manuals. A PDF viewed on their clean room 
computer is now the preferred choice by my users. These instruments are 
not sold "over the counter". They are purchased with Service Contracts 
and/or installation by trained technicians. We don't even supply short 
Quick Use Guides or Getting Started Guides (like those you get when you 
buy a new printer for your home computer) because only trained technicians 
should install the instrument. The installation parameters are in the 
Operating Manual PDF on the CD we supply, but in most cases a trained 
technician, working from a Service Manual PDF, does the actual instrument 
installation.

Your situation may be different than mine. Perhaps your products are more 
"mainstream". But, for me, PDF works well for all but my hand held 
products, and PDF is preferred over  hardcopy by all but my hand held 
product users.

Richard





"Kelly McDaniel"  
Sent by: framers-boun...@lists.frameusers.com
01/22/2009 11:40 AM

To

cc

Subject
PDF Documentation






Quick Survey:

 

Is it your experience that users view PDF documentation on their
computer display in preference to printing it for use?

If so, by what ratio of view:print? Opinions and SWAGs are fine.

 

Kelly M. McDaniel

Senior Technical Writer

 

Pavilion Technologies

A Rockwell Automation Company

 

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Vaguely OT: Graphics Editor Recommendations?

2009-01-22 Thread Mike McCallister
Lea,

I concur with Art Campbell re: Photoshop/TCSuite2 and SnagIt for screen
caps. For the line drawings, you should try a couple of open-source options:

Dia (Windows download: http://dia-installer.de/index_en.html) for Visio-like
diagrams
Inkscape: (www.inkscape.org) for vector drawing (a la Illustrator and Corel
Draw)

No difficult learning curve, even for non-graphics people like me. Very nice
results.


Mike McCallister
Technical Writing Consultant, Compuware
Author, "openSUSE Linux Unleashed" -- at bookstores now!
Notes from the Metaverse: http://metaverse.wordpress.com


On Thu, Jan 22, 2009 at 12:07 PM, Lea Rush  wrote:

> Heya,
>
> I'd like to solicit opinions on graphic editors from the community. I'm in
> a
> grey area between graphics needs, and I could use some advice on the
> appropriate editor.
>
> I care for three kinds of graphics.
> *   Simple line-art drawings, similar to kindergarten mechanical
> drawings
> *   Photos for inclusion in both printed and PDF media
> *   Software dialog screenshots for both printed and PDF media
>
> I'm running Vista with FM8.0. I'm considering upgrading to either TC2 or a
> combination of FM9 and Acrobat 9 ProExt, depending on whether the latter
> will support round-tripping PDFs in the review process.
>
> Thoughts? Or perhaps a recommendation for a mailing list more appropriate
> to
> this question?
>
> Thanks much in advance,
> Lea
>
>
>
>
>
> _
>
> Lea Rush
> Software and Documentation Specialist
> Astoria-Pacific International
> PO Box 830 Clackamas OR 97015
> PH: 800-657-3010
> FAX:  503-655-7367
>
> ___
>
>
> You are currently subscribed to Framers as workingwriter at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
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New Adobe Technical Communication Suite 2 and newAdobeeLearningSuite

2009-01-22 Thread Lin Sims
On Wed, Jan 21, 2009 at 7:40 PM, Mike Wickham  wrote:
> Yes. I just went back and looked at the online video. They are calling it
> "PDF shared review," but there is not one word of mention of it in the FM9
> user guide, nor of the File> Save as PDF (Send For Review) menu item in FM9.
> I can see in my existing Acrobat 9 Pro an option to Send for Shared Review,
> so it's clear that I can send a PDF for review, and get back the changes,
> but not clear if the standalone version of FM9 can import the changes
> directly into FM9-- or if that's a feature available only in the TCS version
> of FM9.
>
> Mike Wickham


According to the Adobe web site listing the new features of FM9, it can.

http://www.adobe.com/products/framemaker/features/?view=topnew


-- 
Lin Sims


PDF Documentation

2009-01-22 Thread Jeff Coatsworth
Since we only provide our main help file in PDF format, I'd have to say
at least 95% just open it and read it in the Reader.

Jeff Coatsworth
Documentation Specialist
Gary Jonas Computing Ltd.
905-886-0544
905-886-8511 (fax)
jeff.coatsworth at jonassoftware.com


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Kelly
McDaniel
Sent: Thursday, January 22, 2009 11:40 AM
To: framers at lists.frameusers.com
Subject: PDF Documentation

Quick Survey:



Is it your experience that users view PDF documentation on their
computer display in preference to printing it for use?

If so, by what ratio of view:print? Opinions and SWAGs are fine.



Kelly M. McDaniel

Senior Technical Writer



Pavilion Technologies

A Rockwell Automation Company



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RE: New Adobe Technical Communication Suite 2 and newAdobeeLearningSuite

2009-01-22 Thread John Sgammato
I was using Acrobat 8 Professional that came with Adobe Design Premium
CS3. 

-Original Message-
From: Lief Erickson [mailto:l...@networkinstruments.com] 
Sent: Thursday, January 22, 2009 3:51 PM
To: Art Campbell; John Sgammato
Cc: framers@lists.frameusers.com; Mike Wickham; Lin Sims
Subject: RE: New Adobe Technical Communication Suite 2 and
newAdobeeLearningSuite

My question is do you need Acrobat Pro Extended or will Acrobat Pro (or
even Acrobat Standard) suffice?

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Art Campbell
Sent: Thursday, January 22, 2009 12:49 PM
To: John Sgammato
Cc: framers@lists.frameusers.com; Mike Wickham; Lin Sims
Subject: Re: New Adobe Technical Communication Suite 2 and
newAdobeeLearningSuite

John,
I'm not positive because I haven't played with it yet myself, but I
think the next step is to use Frame's Track Changes tool to
Accept/Reject the delete / insert comments that you've imported.

Art

Art Campbell
 art.campb...@gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent
and a redheaded girl." -- Richard Thompson
 No disclaimers
apply.
  DoD 358


On Thu, Jan 22, 2009 at 1:40 PM, John Sgammato
wrote:

> It can.
> I downloaded the FM9 demo and tested it last night.
> I opened my Appliance Guide book and all chapters and generated the
PDF
> using the Save as PDF (Send for review)... Feature.
> Then I opened the PDF and made some various edits (deletions, 
> insertions, sticky notes, and highlighting).
> Then in the Book file, I imported PDF comments. The insert/delete 
> comments appeared as conditional text in different colors, and the two

> sticky notes appeared as markers.
> I do not see an MS Word-style "accept-reject comment" option, but it 
> will still save a lot of time to have them all in place for me.
>
> john
>
> -Original Message-
> From: framers-boun...@lists.frameusers.com
> [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Lin Sims
> Sent: Thursday, January 22, 2009 1:05 PM
> To: Mike Wickham
> Cc: framers@lists.frameusers.com
> Subject: Re: New Adobe Technical Communication Suite 2 and 
> newAdobeeLearningSuite
>
> On Wed, Jan 21, 2009 at 7:40 PM, Mike Wickham 
> wrote:
> > Yes. I just went back and looked at the online video. They are
calling
>
> > it "PDF shared review," but there is not one word of mention of it
in
> > the FM9 user guide, nor of the File> Save as PDF (Send For Review)
> menu item in FM9.
> > I can see in my existing Acrobat 9 Pro an option to Send for Shared 
> > Review, so it's clear that I can send a PDF for review, and get back

> > the changes, but not clear if the standalone version of FM9 can
import
>
> > the changes directly into FM9-- or if that's a feature available
only
> > in the TCS version of FM9.
> >
> > Mike Wickham
>
>
> According to the Adobe web site listing the new features of FM9, it
can.
>
> http://www.adobe.com/products/framemaker/features/?view=topnew
>
>
> --
> Lin Sims
> ___
>
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Inserting a landscape page within a portrait layout document

2009-01-22 Thread Yves Barbion
Hi Mathieu

No need to apologize, you're not disturbing anyone here on this list. ;-)

You can do one of the following to insert landscape pages:

   - Choose *Format > Customize Layout > Rotate Page Clockwise* (or
   Counterclockwise)
   - Split up your file and put the files in a FrameMaker book. Create
   separate files for the landscape pages and insert these at the relevant
   positions in your FrameMaker book. This is a bit more work in the beginning,
   but it's also a safer option for future updates.

Cheers

-- 
Yves Barbion ? Managing Director ? Adobe-Certified FrameMaker Instructor
www.scripto.nu  ? skype: yves.barbion  ? T: +32 494 12 01 89


On Thu, Jan 22, 2009 at 12:30 PM, mathieu jacquet wrote:

>
> Hi all,
>
> and sorry for the disturbance. I know this one has been dealt with a number
> of time, but I cannot perform a proper search in the Framers Archives (the
> site seems in maintenance).
>
> We work with Frame 6.0 on Unix and would like to insert a number of
> landscape pages within a document whose layout is exclusively "portrait".
>
> How should we proceed?
>
> Thank you very much for your help,
>
> Mathieu.
>
> _
> T?l?phonez gratuitement ? tous vos proches avec Windows Live Messenger  !
> T?l?chargez-le maintenant !
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RE: New Adobe Technical Communication Suite 2 and newAdobeeLearningSuite

2009-01-22 Thread Lief Erickson
My question is do you need Acrobat Pro Extended or will Acrobat Pro (or
even Acrobat Standard) suffice?

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Art Campbell
Sent: Thursday, January 22, 2009 12:49 PM
To: John Sgammato
Cc: framers@lists.frameusers.com; Mike Wickham; Lin Sims
Subject: Re: New Adobe Technical Communication Suite 2 and
newAdobeeLearningSuite

John,
I'm not positive because I haven't played with it yet myself, but I
think
the next step is to use Frame's Track Changes tool to Accept/Reject the
delete / insert comments that you've imported.

Art

Art Campbell
 art.campb...@gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent
and a
redheaded girl." -- Richard Thompson
 No disclaimers
apply.
  DoD 358


On Thu, Jan 22, 2009 at 1:40 PM, John Sgammato
wrote:

> It can.
> I downloaded the FM9 demo and tested it last night.
> I opened my Appliance Guide book and all chapters and generated the
PDF
> using the Save as PDF (Send for review)... Feature.
> Then I opened the PDF and made some various edits (deletions,
> insertions, sticky notes, and highlighting).
> Then in the Book file, I imported PDF comments. The insert/delete
> comments appeared as conditional text in different colors, and the two
> sticky notes appeared as markers.
> I do not see an MS Word-style "accept-reject comment" option, but it
> will still save a lot of time to have them all in place for me.
>
> john
>
> -Original Message-
> From: framers-boun...@lists.frameusers.com
> [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Lin Sims
> Sent: Thursday, January 22, 2009 1:05 PM
> To: Mike Wickham
> Cc: framers@lists.frameusers.com
> Subject: Re: New Adobe Technical Communication Suite 2 and
> newAdobeeLearningSuite
>
> On Wed, Jan 21, 2009 at 7:40 PM, Mike Wickham 
> wrote:
> > Yes. I just went back and looked at the online video. They are
calling
>
> > it "PDF shared review," but there is not one word of mention of it
in
> > the FM9 user guide, nor of the File> Save as PDF (Send For Review)
> menu item in FM9.
> > I can see in my existing Acrobat 9 Pro an option to Send for Shared
> > Review, so it's clear that I can send a PDF for review, and get back
> > the changes, but not clear if the standalone version of FM9 can
import
>
> > the changes directly into FM9-- or if that's a feature available
only
> > in the TCS version of FM9.
> >
> > Mike Wickham
>
>
> According to the Adobe web site listing the new features of FM9, it
can.
>
> http://www.adobe.com/products/framemaker/features/?view=topnew
>
>
> --
> Lin Sims
> ___
>
>
> You are currently subscribed to Framers as jsgamm...@imprivata.com.
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How can I search for bold text and change it to a character style?

2009-01-22 Thread Lin Sims
(Sorry if this is 2 days after the question, but I've been on vacation.)

You can also get Rick Quattro's Find/Change Special plugin, which can
search for a character style and replace it with another character
style (amongst other things).

On Tue, Jan 20, 2009 at 10:21 AM, Fred Ridder  wrote:
>
> Responding to Avi's question, Art Campbell wrote:
>
>> Create a character style with the correct attributes.
>> Apply it to something.
>> Copy Special > Character Style.
>> Find, specifying the bold text, and replace by pasting.
>
> Note that the Copy Special is Character *Format* rather than
> Character *Style*, and that's actually an important distinction.
> When you use Copy Special, FrameMaker copies all of the current
> selections font format characteristics, including the explicit font
> and size settings as well as the character tag that you really
> want to propagate. If you copy the format from a chunk of
> body text (for example, 11 pt TNR bold with the Bold character
> tag applied) and then paste onto a selection in a heading (say
> 14 pt Helvetica non-bold), you will get a chunk of 11 pt TNR
> in the middle of that heading.


Re: Scrolling through files in a book

2009-01-22 Thread Dave Reynolds
This used to be a problem in earlier versions of Frame.  I know that in 
Frame 6 you could not page through a book if you had Para Designer open, 
but you could if it was closed.  I can't remember now if other Designers 
had the same effect.  Anyway, seems to have been fixed in 8.  We 
upgraded from 6 to 8 last year, so I don't know if it was still a 
problem in 7.

Jon Harvey wrote, on 23/01/2009 4:19 a.m.:
> Everyone,
>
>  
>
> I have a book with several files in it. With the book open, there are
> times when I can easily page up or down from one file to the next
> throughout the book. There are other times that FM stops at either the
> first or last page of a file and refuses to go any further. In these
> cases, I often have to go back to the book file, save the file I want to
> go to, close it, and reopen it. What gives?
>
>  
>
>  
>
> Jon Harvey
>
> Manager, Desktop & Enterprise Documentation
>
> CambridgeSoft Corporation
>
> 100 CambridgePark Drive
>
> Cambridge, MA 02140
>
> (617) 588-9354
>
>  
>
> ___
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-- 
/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\

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Senior Technical Author   Fax: (64) (3) 359 4632
Tait Electronics Ltd  Email: dave.reyno...@tait.co.nz
PO Box 1645
Christchurch
New Zealand


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Re: Vaguely OT: Graphics Editor Recommendations?

2009-01-22 Thread Stuart Rogers
Mike Wickham wrote:

> SnagIt is probably the far and away favorite for capturing screenshots. It's 
> very powerful and inexpensive. In Windows, you can also use the Print Screen 
> key on your keyboard. It captures the whole screen. Then you open a new file 
> in Photoshop and hit Ctrl-V to paste the capture into Photoshop. You then 
> will have to crop out the part of the view that you don't want. Then save 
> the file. If you rarely need screen captures, this is enough. 

To capture just the active window, use Alt + Print Screen.

If you do it
> often, SnagIt lets you point to a window and it can capture only the window. 

... or a region of the window, or a menu and submenus, or a scrolling 
window, etc.  (As you said, very powerful.)  It also comes with the 
Studio program that let's you edit, crop, add shadows, callouts, 
torn-edge effects, etc.

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

Suggested headline for theonion.com:
"In Final Trip to Beijing, Bush Calls on Premier to 'Tear Down This Wall'"

-- Malcolm Fleschner, Palo Alto, Calif., in The Washington Post
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Re: Vaguely OT: Graphics Editor Recommendations?

2009-01-22 Thread Stuart Rogers
Mike Wickham wrote:

> Lea,
> 
> Line-art drawings are vector art. Adobe Illustrator is probably the favorite 
> program there, but there are similar programs. Just this week, someone 
> posted a link to a very cheap version of Xara Extreme, but you'd have to 
> hunt the archives for the link.
> 

Here's what I posted:

If you have a requirement to create illustrations but don't want to 
shell out megabucks for the big name programs, take a look at

http://site.xara.com/offers/xaraxtreme/

I've been using Xara for several years, and find it to be a fantastic 
value (even having paid full price).  The offer above is for the 
previous version, for only $19, available till the end of the month. You 
won't believe what this product can do.

(No commercial interest in the company, just a very satisfied user.)



-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

Suggested headline for theonion.com:
"In Final Trip to Beijing, Bush Calls on Premier to 'Tear Down This Wall'"

-- Malcolm Fleschner, Palo Alto, Calif., in The Washington Post
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PDF Documentation

2009-01-22 Thread Rick Quatro
> German culture is much more green-minded than ours, so among our German
> customers, especially in manufacturing, printed docs are anathema, proof
> that we ignorant Americans will destroy our planet in short order.

Huh? Is there is a shortage of trees in America?

Rick Quatro
Carmen Publishing Inc
585-659-8267
www.frameexpert.com




Framer's List issue

2009-01-22 Thread Combs, Richard
I've received an email from another list member whose posts aren't
showing up on the list. I'd rather not end up forwarding a number of
such messages to the list (I don't mind the few clicks it would take,
but it's not something that should clog up the list). If you're posting
to the list, but don't see your posts, please try the following: 

1) Check the most recent archive to see if your posts are there. The
archives are at: 

http://lists.frameusers.com/pipermail/framers/

2) If your posts _are_ in the archive, but you didn't receive them from
the list, check your subscription options, using the personalized link
you'll find near the bottom of list messages to you. It looks like this:


http://lists.frameusers.com/mailman/options/framers/YourName%40YourDomai
n

One of the subscription options is "Receive your own posts to the list?"
Another is "Avoid duplicate copies of messages?" These settings can
affect whether you receive copies of messages you send to the list. 

3) If your posts _aren't_ in the archive, did you get any error messages
from the list (check spam folder)? Did you send HTML or RTF messages
instead of plain text? (For security reasons, the list requires plain
text.)

4) If it still isn't working for you, send a message explaining the
problem and what you've done to listadmin at frameusers.com. If this is
affecting a number of people, it's important that the admin know that. 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--








PDF Documentation

2009-01-22 Thread John Sgammato
In my experience (especially following recent conversations with our
services guys), user preference for print vs PDF changes quite a lot
with industry, country, and what the user's other product documentation
is like. 
For example, in US hospitals, many users like the printed docs and see
them as a sign of respect and our corporate ability as well as being a
means to find intformation. 
German culture is much more green-minded than ours, so among our German
customers, especially in manufacturing, printed docs are anathema, proof
that we ignorant Americans will destroy our planet in short order.
We normally ship a printed doc set with every purchase, but we are
considering revising that, at least in the EMEA business area, to be a
free option. 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Kelly
McDaniel
Sent: Thursday, January 22, 2009 11:40 AM
To: framers at lists.frameusers.com
Subject: PDF Documentation

Quick Survey:



Is it your experience that users view PDF documentation on their
computer display in preference to printing it for use?

If so, by what ratio of view:print? Opinions and SWAGs are fine.



Kelly M. McDaniel

Senior Technical Writer



Pavilion Technologies

A Rockwell Automation Company



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PDF Documentation

2009-01-22 Thread Art Campbell
I think it depends on whether it's task-oriented info or reference, and also
on what the product is.

If it's software, and it's task-oriented, I usually keep it on-screen while
I'm doing something.
If it's conceptual or reference doc, I'm more likely to print it.

If it's hardware based, like how to install something -- either computer or,
say, room lights, I'd expect it to be printed.

Art


Art Campbell
 art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Thu, Jan 22, 2009 at 11:40 AM, Kelly McDaniel wrote:

> Quick Survey:
>
>
>
> Is it your experience that users view PDF documentation on their
> computer display in preference to printing it for use?
>
> If so, by what ratio of view:print? Opinions and SWAGs are fine.
>
>
>
> Kelly M. McDaniel
>
> Senior Technical Writer
>
>
>
> Pavilion Technologies
>
> A Rockwell Automation Company
>
>
>
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>


Slow File Loading in FM9

2009-01-22 Thread Mike Wickham
I've started playing with the FM9 trial, and I've noticed a change. Files 
load much more slowly for me. It's due to FM9 loading all graphics before it 
presents the first page. Previous FM versions presented the first page, and 
only loaded graphics for other pages if I actually scrolled to a page that 
had them. My files are graphically rich. So a file that used to take six 
seconds to load, now takes 47.

Though loading of the file is very slow, paging through the file is now 
instantaneous. In previous FM versions, loading of the file was fast and 
paging (the first time) was slower, as graphics were loaded for that page. 
Now, file loading is slow and paging fast.

I don't page through the file that much, so I prefer the old behavior. Does 
anyone know if there is a toggle for it somewhere?

Mike Wickham


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PDF Documentation

2009-01-22 Thread Ed Rush

On 22 Jan 2009, at 9:55 AM, Art Campbell wrote:

> If it's hardware based, like how to install something -- either  
> computer or,
> say, room lights, I'd expect it to be printed.


Just a few days ago, my MacBook Pro wouldn't finish booting.  
Fortunately, I had previously installed Applejack, printed the brief  
version of its instructions, and taped it to my desk. Thus I was able  
to quickly run it and fix the problem (a corrupted startup plist file).

For products not related to getting the computer working, my first  
preference is professionally printed and bound documentation that I  
can leaf through.

My second preference is a PDF on my machine, with a link to updated  
information online. Purely online documentation depends on having Web  
access, which isn't always available when traveling, in meetings, etc.

Last choice is self-printed pages, which I find less handy to use than  
professional publications.

-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*?
Ed Rush, Boise, Idaho
ed at edrene.us
http://edrene.us/






PDF Documentation

2009-01-22 Thread Rick Quatro
Hi Kelly,

I am not sure about my users, but I prefer to read documentation on paper, 
so I usually print PDFs that I refer to often. I also like to read in the 
bathtub :-).

Rick Quatro
Carmen Publishing Inc
585-659-8267
www.frameexpert.com


> Quick Survey:
>
>
>
> Is it your experience that users view PDF documentation on their
> computer display in preference to printing it for use?
>
> If so, by what ratio of view:print? Opinions and SWAGs are fine.
>
>
>
> Kelly M. McDaniel
>
> Senior Technical Writer
>
>
>
> Pavilion Technologies
>
> A Rockwell Automation Company



RE: PDF Documentation

2009-01-22 Thread Fred Ridder

Scott Prentice wrote (in small part):
 
>Searching in a PDF is a fairly useless > operation as well, which is 
> another reason I prefer to use other types > of online docs.
Actually, I find Acrobat's search operation, with it's list of results
showing some of the surrounding context, to be very useable in 
many cases.  Just *my* $0.02...
 
-Fred Ridder
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Questions about TCS2 and RoboHelp Server

2009-01-22 Thread Joseph
Hi all,

My company is considering buying the Technical Communications Suite 2 and
Robohelp Server.  However, we have two questions about it, that I haven't
been able to find answers, too. I hope someone can help.

1. Over the long term, we want to transition our documentation into adobe
air applications. However, the last I checked the adobe air add on for
Robohelp only supported English. We need support for multiple languages,
specifically Japanese. Does anyone know if RoboHelp 8 with AIR  supports
multiple languages and if so which ones?   .

2.  How does TCS 2 work with the RoboHelp Server? Do they integrate well?
Is there support for multiple languages, including Japanese? What features
would the RoboHelp Server give us with Air and without? What would be the
benefits of having TCS 2 and Robohelp Server together?

-- 
Sincerely,

Joseph Lorenzini


Inserting a landscape page within a portrait layout document

2009-01-22 Thread mathieu jacquet

Hi all,

and sorry for the disturbance. I know this one has been dealt with a number of 
time, but I cannot perform a proper search in the Framers Archives (the site 
seems in maintenance).

We work with Frame 6.0 on Unix and would like to insert a number of landscape 
pages within a document whose layout is exclusively "portrait". 

How should we proceed?

Thank you very much for your help,

Mathieu.

_
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Re: PDF Documentation

2009-01-22 Thread Scott Prentice
OK .. I'll add my 0.02 to this "survey" ..

In general I hate reading PDFs on screen.

When reading content on screen I much prefer doing so in an application 
that allows me to resize the window to suit my needs (typically HTML .. 
web browser or CHM), and the content flows to fit that window. If a PDF 
is intended for printing, it will usually be too big to be convenient on 
screen (assuming that I'm using this along with another application). If 
a PDF is optimized for on screen use (typically a smaller page size) it 
won't be very useful for printing. Also, if you provide a multi column 
layout (often nice for printed output), it becomes very difficult to use 
on screen. Some companies provide two versions of PDF docs, one for 
printing and one for on screen use .. I think that's a very nice thing 
to offer .. but would prefer that the on screen documentation be a more 
user-friendly format (CHM/HTML). Searching in a PDF is a fairly useless 
operation as well, which is another reason I prefer to use other types 
of online docs.

Cheers,

...scott

Scott Prentice
Leximation, Inc.
www.leximation.com
+1.415.485.1892



Kelly McDaniel wrote:
> Quick Survey:
>
>  
>
> Is it your experience that users view PDF documentation on their
> computer display in preference to printing it for use?
>
> If so, by what ratio of view:print? Opinions and SWAGs are fine.
>
>  
>
> Kelly M. McDaniel
>
> Senior Technical Writer
>
>  
>
> Pavilion Technologies
>
> A Rockwell Automation Company
>
>  
>
>   
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PDF Documentation

2009-01-22 Thread Scott Prentice
OK .. I'll add my 0.02 to this "survey" ..

In general I hate reading PDFs on screen.

When reading content on screen I much prefer doing so in an application 
that allows me to resize the window to suit my needs (typically HTML .. 
web browser or CHM), and the content flows to fit that window. If a PDF 
is intended for printing, it will usually be too big to be convenient on 
screen (assuming that I'm using this along with another application). If 
a PDF is optimized for on screen use (typically a smaller page size) it 
won't be very useful for printing. Also, if you provide a multi column 
layout (often nice for printed output), it becomes very difficult to use 
on screen. Some companies provide two versions of PDF docs, one for 
printing and one for on screen use .. I think that's a very nice thing 
to offer .. but would prefer that the on screen documentation be a more 
user-friendly format (CHM/HTML). Searching in a PDF is a fairly useless 
operation as well, which is another reason I prefer to use other types 
of online docs.

Cheers,

...scott

Scott Prentice
Leximation, Inc.
www.leximation.com
+1.415.485.1892



Kelly McDaniel wrote:
> Quick Survey:
>
>  
>
> Is it your experience that users view PDF documentation on their
> computer display in preference to printing it for use?
>
> If so, by what ratio of view:print? Opinions and SWAGs are fine.
>
>  
>
> Kelly M. McDaniel
>
> Senior Technical Writer
>
>  
>
> Pavilion Technologies
>
> A Rockwell Automation Company
>
>  
>
>   


Scrolling through files in a book

2009-01-22 Thread Art Campbell
Jon,

Could you provide all the environment info, please? OS, FM rev, files on
servers, etc.

Without that, the default behaviour is to go from page to page across file
boundaries within a book. This assumes that the book has been updated since
they were added, but I've not seen this not work.

Thanks,
Art

Art Campbell
 art.campbell at gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Thu, Jan 22, 2009 at 10:19 AM, Jon Harvey wrote:

> Everyone,
>
>
>
> I have a book with several files in it. With the book open, there are
> times when I can easily page up or down from one file to the next
> throughout the book. There are other times that FM stops at either the
> first or last page of a file and refuses to go any further. In these
> cases, I often have to go back to the book file, save the file I want to
> go to, close it, and reopen it. What gives?
>
>
>
>
>
> Jon Harvey
>
> Manager, Desktop & Enterprise Documentation
>
> CambridgeSoft Corporation
>
> 100 CambridgePark Drive
>
> Cambridge, MA 02140
>
> (617) 588-9354
>
>
>
> ___
>
>
> You are currently subscribed to Framers as art.campbell at gmail.com.
>
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>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
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>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>


Percent symbol in FM equation

2009-01-22 Thread Shlomo Perets
Linda,

You wrote:

>I suspect there's a simple answer, but I can't figure out how to insert a
>percent symbol % into an equation using the FM equation editor. I use the
>editor rarely and usually muddle my through.
>
>I'm re-creating an equation that was originally done in Word (I've already
>tried copying that Word equation, saving it as a graphic, and importing it,
>but it looks lousy).

In the Equations palette, Symbols page: click the Start String button, then 
type any symbol/string
(you can also type ' or " to start the string insertion)


Shlomo Perets

MicroType * http://www.microtype.com
FrameMaker training & consulting * FrameMaker-to-Acrobat TimeSavers

"Improve Your FrameMaker Skills" live web-based training sessions




RE: Framer's List issue

2009-01-22 Thread Combs, Richard
I've received an email from another list member whose posts aren't
showing up on the list. I'd rather not end up forwarding a number of
such messages to the list (I don't mind the few clicks it would take,
but it's not something that should clog up the list). If you're posting
to the list, but don't see your posts, please try the following: 

1) Check the most recent archive to see if your posts are there. The
archives are at: 

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2) If your posts _are_ in the archive, but you didn't receive them from
the list, check your subscription options, using the personalized link
you'll find near the bottom of list messages to you. It looks like this:


http://lists.frameusers.com/mailman/options/framers/YourName%40YourDomai
n

One of the subscription options is "Receive your own posts to the list?"
Another is "Avoid duplicate copies of messages?" These settings can
affect whether you receive copies of messages you send to the list. 

3) If your posts _aren't_ in the archive, did you get any error messages
from the list (check spam folder)? Did you send HTML or RTF messages
instead of plain text? (For security reasons, the list requires plain
text.)

4) If it still isn't working for you, send a message explaining the
problem and what you've done to listad...@frameusers.com. If this is
affecting a number of people, it's important that the admin know that. 

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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New Adobe Technical Communication Suite 2 and newAdobeeLearningSuite

2009-01-22 Thread Soeren Rievers
The following text is from the adobe site (
http://www.adobe.com/products/framemaker/features/?view=topnew)


"Importing of comments from PDF files

Easily gather and incorporate review comments from subject matter experts 
and other colleagues. Use the Track Text Edits feature and a new user 
interface to efficiently manage review processes."


So it is possible according to the "new feature list".

Best Regards,
S?ren Rievers
Principal Systems Development Engineer

SiTel Semiconductor BV
Het Zuiderkruis 53,  5215 MV 's-Hertogenbosch, The Netherlands

Telephone:  +31 (0)73 640 83 40
Fax:+31 (0)73 640 88 23 
Mobile: +31 (0)6 11 36 18 54

Mailto:soeren.rievers at sitelsemi.com
Internet http://www.sitelsemi.com



This email may contain confidential and privileged material for 
the sole use of the intended recipient. 
Any review, use, distribution or disclosure by others is prohibited. 
If you are not the intended or authorized recipient please contact 
the sender by reply email and delete all copies of this message.




"Mike Wickham"  
Sent by: framers-bounces at lists.frameusers.com
22-01-2009 01:40

To
"Flato, Gillian" , 
cc

Subject
Re: New Adobe Technical Communication Suite 2 and newAdobeeLearningSuite






>> I'm bummed out if it's true that the standalone version of FM9 doesn't
>> share the integrated PDF review capability of TCS. I would really like 
>> that
>> feature, but FM is the only product I need from that suite, since I 
have
>> CS4 Design Premium. There's no way I'm going to pay $1299 to upgrade
>> and then be forced into the more expensive upgrade path for future
>> versions, too.

> When you say integrated PDF review, do you mean that when someone
> makes a comment on a PDF when in review, you can import those changes
> and comments into the Frame file, instead of having to copy and paste 
them
> and then edit your text?

Yes. I just went back and looked at the online video. They are calling it 
"PDF shared review," but there is not one word of mention of it in the FM9 

user guide, nor of the File> Save as PDF (Send For Review) menu item in 
FM9. 
I can see in my existing Acrobat 9 Pro an option to Send for Shared 
Review, 
so it's clear that I can send a PDF for review, and get back the changes, 
but not clear if the standalone version of FM9 can import the changes 
directly into FM9-- or if that's a feature available only in the TCS 
version 
of FM9.

Mike Wickham


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Re: Vaguely OT: Graphics Editor Recommendations?

2009-01-22 Thread Mike Wickham
> I care for three kinds of graphics.
> * Simple line-art drawings, similar to kindergarten mechanical
> drawings
> * Photos for inclusion in both printed and PDF media
> * Software dialog screenshots for both printed and PDF media
>
> I'm running Vista with FM8.0. I'm considering upgrading to either TC2 or a
> combination of FM9 and Acrobat 9 ProExt, depending on whether the latter
> will support round-tripping PDFs in the review process.

Lea,

Line-art drawings are vector art. Adobe Illustrator is probably the favorite 
program there, but there are similar programs. Just this week, someone 
posted a link to a very cheap version of Xara Extreme, but you'd have to 
hunt the archives for the link.

Photos are bitmaps. Adobe Photoshop is the standard. Make sure you get the 
full version, not Photoshop Elements. Elements doesn't handle CMYK, which 
you need for press. Corel makes Paint Shop Pro, and there are other third 
party choices.

SnagIt is probably the far and away favorite for capturing screenshots. It's 
very powerful and inexpensive. In Windows, you can also use the Print Screen 
key on your keyboard. It captures the whole screen. Then you open a new file 
in Photoshop and hit Ctrl-V to paste the capture into Photoshop. You then 
will have to crop out the part of the view that you don't want. Then save 
the file. If you rarely need screen captures, this is enough. If you do it 
often, SnagIt lets you point to a window and it can capture only the window. 
You may also have a capability, depending on your graphic card. My Matrox 
graphic card lets me select a region for capture, by drawing a box.

I'm not sure you need the extended version of Acrobat 9 Pro for the 
round-tripping of PDF comments. So you might want to look at one of the 
Creative Suites containing Photoshop, Illustrator, and Acrobat Pro.

Mike Wickham


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PDF Documentation

2009-01-22 Thread Anne Urban
Hi Kelly,

A quick check here says that our Asia-Pacific customers want
DVDs.  Customers who take our training ask for printed sets of
manuals.  Everyone else downloads the PDF.  Hope this helps!

Regards,
Anne Urban
Senior Technical Editor
Altair Engineering

Kelly McDaniel wrote:
> Quick Survey:
> 
>  
> 
> Is it your experience that users view PDF documentation on their
> computer display in preference to printing it for use?
> 
> If so, by what ratio of view:print? Opinions and SWAGs are fine.
> 
>  
> 
> Kelly M. McDaniel
> 
> Senior Technical Writer
> 
>  
> 
> Pavilion Technologies
> 
> A Rockwell Automation Company
> 
>  
> 
> ___
> 
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Ctrl-Alt-u shortcut bug

2009-01-22 Thread Heidi Bailey
Hi,

Has anyone seen or got a solution to the Ctrl-Alt-u shortcut bug? When I use 
it, FM places a ?

in front of the word following the selected text.



Thanks, 



Heidi Bailey



Re: Vaguely OT: Graphics Editor Recommendations?

2009-01-22 Thread Mike McCallister
Lea,

I concur with Art Campbell re: Photoshop/TCSuite2 and SnagIt for screen
caps. For the line drawings, you should try a couple of open-source options:

Dia (Windows download: http://dia-installer.de/index_en.html) for Visio-like
diagrams
Inkscape: (www.inkscape.org) for vector drawing (a la Illustrator and Corel
Draw)

No difficult learning curve, even for non-graphics people like me. Very nice
results.


Mike McCallister
Technical Writing Consultant, Compuware
Author, "openSUSE Linux Unleashed" -- at bookstores now!
Notes from the Metaverse: http://metaverse.wordpress.com


On Thu, Jan 22, 2009 at 12:07 PM, Lea Rush  wrote:

> Heya,
>
> I'd like to solicit opinions on graphic editors from the community. I'm in
> a
> grey area between graphics needs, and I could use some advice on the
> appropriate editor.
>
> I care for three kinds of graphics.
> *   Simple line-art drawings, similar to kindergarten mechanical
> drawings
> *   Photos for inclusion in both printed and PDF media
> *   Software dialog screenshots for both printed and PDF media
>
> I'm running Vista with FM8.0. I'm considering upgrading to either TC2 or a
> combination of FM9 and Acrobat 9 ProExt, depending on whether the latter
> will support round-tripping PDFs in the review process.
>
> Thoughts? Or perhaps a recommendation for a mailing list more appropriate
> to
> this question?
>
> Thanks much in advance,
> Lea
>
>
>
>
>
> _
>
> Lea Rush
> Software and Documentation Specialist
> Astoria-Pacific International
> PO Box 830 Clackamas OR 97015
> PH: 800-657-3010
> FAX:  503-655-7367
>
> ___
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RE: PDF Documentation

2009-01-22 Thread Mike Feimster
Yes. : )

I like to both view it on the screen and print it out. And when I print
it out, I generally like to print it double-sided on  3-hole punch paper
and put it in a binder.

Please keep that in mind if buy anything from your company. : )

Mike

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Kelly
McDaniel
Sent: Thursday, January 22, 2009 11:40 AM
To: framers@lists.frameusers.com
Subject: PDF Documentation

Quick Survey:

 

Is it your experience that users view PDF documentation on their
computer display in preference to printing it for use?

If so, by what ratio of view:print? Opinions and SWAGs are fine.

 

Kelly M. McDaniel

Senior Technical Writer

 

Pavilion Technologies

A Rockwell Automation Company

 

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There's still time to sign up for the free webinar next week

2009-01-22 Thread Stuart Rogers
Sharon Burton wrote:
> Sorry, guys. I swear I changed the subject line, but... I clearly  
> needed more coffee.


Hi Sharon,

It's a better idea to start a new thread with a new message, not a 
Reply.  If I'm not mistaken, even if you edit the subject line, the 
header info retained in a Reply message can still cause the message to 
be sorted into its original thread topic in e-mail clients or archives.

Starting a fresh topic with a New message command guarantees a new thread.

Best regards,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

Suggested headline for theonion.com:
"In Final Trip to Beijing, Bush Calls on Premier to 'Tear Down This Wall'"

-- Malcolm Fleschner, Palo Alto, Calif., in The Washington Post


Re: PDF Documentation

2009-01-22 Thread Ed Rush

On 22 Jan 2009, at 9:55 AM, Art Campbell wrote:

> If it's hardware based, like how to install something -- either  
> computer or,
> say, room lights, I'd expect it to be printed.


Just a few days ago, my MacBook Pro wouldn't finish booting.  
Fortunately, I had previously installed Applejack, printed the brief  
version of its instructions, and taped it to my desk. Thus I was able  
to quickly run it and fix the problem (a corrupted startup plist file).

For products not related to getting the computer working, my first  
preference is professionally printed and bound documentation that I  
can leaf through.

My second preference is a PDF on my machine, with a link to updated  
information online. Purely online documentation depends on having Web  
access, which isn't always available when traveling, in meetings, etc.

Last choice is self-printed pages, which I find less handy to use than  
professional publications.

-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*-.,,.-*"*—
Ed Rush, Boise, Idaho
e...@edrene.us
http://edrene.us/




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Re: New Adobe Technical Communication Suite 2 and newAdobeeLearningSuite

2009-01-22 Thread Art Campbell
John,
I'm not positive because I haven't played with it yet myself, but I think
the next step is to use Frame's Track Changes tool to Accept/Reject the
delete / insert comments that you've imported.

Art

Art Campbell
 art.campb...@gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Thu, Jan 22, 2009 at 1:40 PM, John Sgammato wrote:

> It can.
> I downloaded the FM9 demo and tested it last night.
> I opened my Appliance Guide book and all chapters and generated the PDF
> using the Save as PDF (Send for review)... Feature.
> Then I opened the PDF and made some various edits (deletions,
> insertions, sticky notes, and highlighting).
> Then in the Book file, I imported PDF comments. The insert/delete
> comments appeared as conditional text in different colors, and the two
> sticky notes appeared as markers.
> I do not see an MS Word-style "accept-reject comment" option, but it
> will still save a lot of time to have them all in place for me.
>
> john
>
> -Original Message-
> From: framers-boun...@lists.frameusers.com
> [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Lin Sims
> Sent: Thursday, January 22, 2009 1:05 PM
> To: Mike Wickham
> Cc: framers@lists.frameusers.com
> Subject: Re: New Adobe Technical Communication Suite 2 and
> newAdobeeLearningSuite
>
> On Wed, Jan 21, 2009 at 7:40 PM, Mike Wickham 
> wrote:
> > Yes. I just went back and looked at the online video. They are calling
>
> > it "PDF shared review," but there is not one word of mention of it in
> > the FM9 user guide, nor of the File> Save as PDF (Send For Review)
> menu item in FM9.
> > I can see in my existing Acrobat 9 Pro an option to Send for Shared
> > Review, so it's clear that I can send a PDF for review, and get back
> > the changes, but not clear if the standalone version of FM9 can import
>
> > the changes directly into FM9-- or if that's a feature available only
> > in the TCS version of FM9.
> >
> > Mike Wickham
>
>
> According to the Adobe web site listing the new features of FM9, it can.
>
> http://www.adobe.com/products/framemaker/features/?view=topnew
>
>
> --
> Lin Sims
> ___
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PDF Documentation

2009-01-22 Thread Kelly McDaniel
Quick Survey:



Is it your experience that users view PDF documentation on their
computer display in preference to printing it for use?

If so, by what ratio of view:print? Opinions and SWAGs are fine.



Kelly M. McDaniel

Senior Technical Writer



Pavilion Technologies

A Rockwell Automation Company





RE: New Adobe Technical Communication Suite 2 and newAdobeeLearningSuite

2009-01-22 Thread John Sgammato
It can. 
I downloaded the FM9 demo and tested it last night. 
I opened my Appliance Guide book and all chapters and generated the PDF
using the Save as PDF (Send for review)... Feature. 
Then I opened the PDF and made some various edits (deletions,
insertions, sticky notes, and highlighting).
Then in the Book file, I imported PDF comments. The insert/delete
comments appeared as conditional text in different colors, and the two
sticky notes appeared as markers.
I do not see an MS Word-style "accept-reject comment" option, but it
will still save a lot of time to have them all in place for me. 

john  

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Lin Sims
Sent: Thursday, January 22, 2009 1:05 PM
To: Mike Wickham
Cc: framers@lists.frameusers.com
Subject: Re: New Adobe Technical Communication Suite 2 and
newAdobeeLearningSuite

On Wed, Jan 21, 2009 at 7:40 PM, Mike Wickham 
wrote:
> Yes. I just went back and looked at the online video. They are calling

> it "PDF shared review," but there is not one word of mention of it in 
> the FM9 user guide, nor of the File> Save as PDF (Send For Review)
menu item in FM9.
> I can see in my existing Acrobat 9 Pro an option to Send for Shared 
> Review, so it's clear that I can send a PDF for review, and get back 
> the changes, but not clear if the standalone version of FM9 can import

> the changes directly into FM9-- or if that's a feature available only 
> in the TCS version of FM9.
>
> Mike Wickham


According to the Adobe web site listing the new features of FM9, it can.

http://www.adobe.com/products/framemaker/features/?view=topnew


--
Lin Sims
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New Adobe Technical Communication Suite 2 and new, Adobe

2009-01-22 Thread Jerry Kindall
Thus spake Doug Cuff :

> I hope that FM9 will meet your needs. I also fear that it won't.

Wow, what a pleasant surprise seeing your name on the Framers list!
What have you been up to lately?  Clearly it involves FrameMaker.  :-)  

I started at Tecplot, a scientific data visualization software company,
last July.  This is my first gig using FrameMaker in several years, so I
have only recently been lurking on the Framers list.

-- 
Jerry Kindall, SDK Technical Writer
Tecplot, Inc. | Enjoy The View
Bellevue, Washington, USA


Re: Vaguely OT: Graphics Editor Recommendations?

2009-01-22 Thread Art Campbell
Given that Photoshop is now bundled with TCS2, that would be my choice for
most of your needs. I prefer SnagIt for screenshots because of its tighter
integration; it has a rudimentary editor and Photoshop can do more serious
work on the files it creates. For really simple line drawings, Photoshop
works, but for most diagrams and such, I use Visio because it's quicker.

Art


Art Campbell
 art.campb...@gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Thu, Jan 22, 2009 at 1:07 PM, Lea Rush  wrote:

> Heya,
>
> I'd like to solicit opinions on graphic editors from the community. I'm in
> a
> grey area between graphics needs, and I could use some advice on the
> appropriate editor.
>
> I care for three kinds of graphics.
> *   Simple line-art drawings, similar to kindergarten mechanical
> drawings
> *   Photos for inclusion in both printed and PDF media
> *   Software dialog screenshots for both printed and PDF media
>
> I'm running Vista with FM8.0. I'm considering upgrading to either TC2 or a
> combination of FM9 and Acrobat 9 ProExt, depending on whether the latter
> will support round-tripping PDFs in the review process.
>
> Thoughts? Or perhaps a recommendation for a mailing list more appropriate
> to
> this question?
>
> Thanks much in advance,
> Lea
>
>
>
>
>
> _
>
> Lea Rush
> Software and Documentation Specialist
> Astoria-Pacific International
> PO Box 830 Clackamas OR 97015
> PH: 800-657-3010
> FAX:  503-655-7367
>
> ___
>
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Scrolling through files in a book

2009-01-22 Thread Jon Harvey
Everyone,



I have a book with several files in it. With the book open, there are
times when I can easily page up or down from one file to the next
throughout the book. There are other times that FM stops at either the
first or last page of a file and refuses to go any further. In these
cases, I often have to go back to the book file, save the file I want to
go to, close it, and reopen it. What gives?





Jon Harvey

Manager, Desktop & Enterprise Documentation

CambridgeSoft Corporation

100 CambridgePark Drive

Cambridge, MA 02140

(617) 588-9354





FW: Framer's List issue

2009-01-22 Thread Combs, Richard
I'm forwarding this to the list at Mark's request. 

-Original Message-
From: Eichelberger, Mark [mailto:mark.eichelber...@aftech.fiserv.com] 
Sent: Thursday, January 22, 2009 9:23 AM
To: Combs, Richard
Subject: Framer's List issue

Richard,
Hello.  My name is Mark Eichelberger, and I was wondering if you could
do me a favor.  I am a registered user of the Framer's list and as
recently as 1/6/09, I was able to successfully submit items to the list.
In addition, I continue to receive emails from other posters to the
list, including you.  (I am set up to receive actual postings and not a
digest format.)

However, I have noticed that since Friday, 1/16/09, none of my submitted
emails to framers at lists.frameusers.com have made it to the list.  I have
sent emails to the listadmin at frameusers.com mailbox explaining this
issue, but I have not received any reply from the administrator of the
list, so I am not sure if the admin has not received these emails or has
just not gotten around to reading my emails.

Since it appears that none of my emails are getting through to the list,
I am asking if you could please post my dilemma to the group in the hope
that someone has some idea on how to resolve this or to determine if
others are also experiencing this issue.  

Thank you so very much,
Mark Eichelberger
Mark.eichelberger at aftech.fiserv.com



Mark Eichelberger
Senior Technical Writer
mark.eichelberger at aftech.fiserv.com

Office: 610.233.4000 x534 
Fax: 610.233.4015

AFTECH
Fiserv Credit Union Division
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Vaguely OT: Graphics Editor Recommendations?

2009-01-22 Thread Lea Rush
Heya,

I'd like to solicit opinions on graphic editors from the community. I'm in a
grey area between graphics needs, and I could use some advice on the
appropriate editor.

I care for three kinds of graphics.
*   Simple line-art drawings, similar to kindergarten mechanical
drawings
*   Photos for inclusion in both printed and PDF media
*   Software dialog screenshots for both printed and PDF media

I'm running Vista with FM8.0. I'm considering upgrading to either TC2 or a
combination of FM9 and Acrobat 9 ProExt, depending on whether the latter
will support round-tripping PDFs in the review process.

Thoughts? Or perhaps a recommendation for a mailing list more appropriate to
this question?

Thanks much in advance,
Lea





_

Lea Rush
Software and Documentation Specialist
Astoria-Pacific International
PO Box 830 Clackamas OR 97015
PH: 800-657-3010
FAX:  503-655-7367

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Vaguely OT: Graphics Editor Recommendations?

2009-01-22 Thread Lea Rush
Heya,

I'd like to solicit opinions on graphic editors from the community. I'm in a
grey area between graphics needs, and I could use some advice on the
appropriate editor.

I care for three kinds of graphics.
*   Simple line-art drawings, similar to kindergarten mechanical
drawings
*   Photos for inclusion in both printed and PDF media
*   Software dialog screenshots for both printed and PDF media

I'm running Vista with FM8.0. I'm considering upgrading to either TC2 or a
combination of FM9 and Acrobat 9 ProExt, depending on whether the latter
will support round-tripping PDFs in the review process.

Thoughts? Or perhaps a recommendation for a mailing list more appropriate to
this question?

Thanks much in advance,
Lea





_

Lea Rush
Software and Documentation Specialist
Astoria-Pacific International
PO Box 830 Clackamas OR 97015
PH: 800-657-3010
FAX:  503-655-7367



Re: New Adobe Technical Communication Suite 2 and newAdobeeLearningSuite

2009-01-22 Thread Lin Sims
On Wed, Jan 21, 2009 at 7:40 PM, Mike Wickham  wrote:
> Yes. I just went back and looked at the online video. They are calling it
> "PDF shared review," but there is not one word of mention of it in the FM9
> user guide, nor of the File> Save as PDF (Send For Review) menu item in FM9.
> I can see in my existing Acrobat 9 Pro an option to Send for Shared Review,
> so it's clear that I can send a PDF for review, and get back the changes,
> but not clear if the standalone version of FM9 can import the changes
> directly into FM9-- or if that's a feature available only in the TCS version
> of FM9.
>
> Mike Wickham


According to the Adobe web site listing the new features of FM9, it can.

http://www.adobe.com/products/framemaker/features/?view=topnew


-- 
Lin Sims
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TOOL: Very inexpensive alternative to Illustrator etc.

2009-01-22 Thread Stuart Rogers
Kristy Nolan wrote:
> Hi, Stuart!
> 
> Do you happen to know if this will run on Mac? I can't find anything
> about system requirements on their site.
> 

Hi Kristy,

A Mac version is under development in the open-source branch,

http://www.xaraxtreme.org/

The Linux version is apparently almost finished.  I'll copy the list on 
this message, since there may be others interested in those versions.

best,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

Suggested headline for theonion.com:
"In Final Trip to Beijing, Bush Calls on Premier to 'Tear Down This Wall'"

-- Malcolm Fleschner, Palo Alto, Calif., in The Washington Post


FW: Framer's List issue

2009-01-22 Thread Combs, Richard
I'm forwarding this to the list at Mark's request. 

-Original Message-
From: Eichelberger, Mark [mailto:mark.eichelber...@aftech.fiserv.com] 
Sent: Thursday, January 22, 2009 9:23 AM
To: Combs, Richard
Subject: Framer's List issue

Richard,
Hello.  My name is Mark Eichelberger, and I was wondering if you could
do me a favor.  I am a registered user of the Framer's list and as
recently as 1/6/09, I was able to successfully submit items to the list.
In addition, I continue to receive emails from other posters to the
list, including you.  (I am set up to receive actual postings and not a
digest format.)

However, I have noticed that since Friday, 1/16/09, none of my submitted
emails to framers@lists.frameusers.com have made it to the list.  I have
sent emails to the listad...@frameusers.com mailbox explaining this
issue, but I have not received any reply from the administrator of the
list, so I am not sure if the admin has not received these emails or has
just not gotten around to reading my emails.

Since it appears that none of my emails are getting through to the list,
I am asking if you could please post my dilemma to the group in the hope
that someone has some idea on how to resolve this or to determine if
others are also experiencing this issue.  

Thank you so very much,
Mark Eichelberger
mark.eichelber...@aftech.fiserv.com



Mark Eichelberger
Senior Technical Writer
mark.eichelber...@aftech.fiserv.com

Office: 610.233.4000 x534 
Fax: 610.233.4015

AFTECH
Fiserv Credit Union Division
455 South Gulph Road, Suite 201 
King of Prussia, PA 19406

 
The information transmitted may contain confidential material and is
intended only for the person or entity to which it is addressed. Any
review, retransmission, dissemination or other use of, or taking of any
action by persons or entities other than the intended recipient is
prohibited. If you are not the intended recipient, please delete the
information from your system and contact the sender.
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Re: How can I search for bold text and change it to a character style?

2009-01-22 Thread Lin Sims
(Sorry if this is 2 days after the question, but I've been on vacation.)

You can also get Rick Quattro's Find/Change Special plugin, which can
search for a character style and replace it with another character
style (amongst other things).

On Tue, Jan 20, 2009 at 10:21 AM, Fred Ridder  wrote:
>
> Responding to Avi's question, Art Campbell wrote:
>
>> Create a character style with the correct attributes.
>> Apply it to something.
>> Copy Special > Character Style.
>> Find, specifying the bold text, and replace by pasting.
>
> Note that the Copy Special is Character *Format* rather than
> Character *Style*, and that's actually an important distinction.
> When you use Copy Special, FrameMaker copies all of the current
> selections font format characteristics, including the explicit font
> and size settings as well as the character tag that you really
> want to propagate. If you copy the format from a chunk of
> body text (for example, 11 pt TNR bold with the Bold character
> tag applied) and then paste onto a selection in a heading (say
> 14 pt Helvetica non-bold), you will get a chunk of 11 pt TNR
> in the middle of that heading.
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FM 9 - Sort Order for Paragraphs, F8/F9 keyboard shortcuts

2009-01-22 Thread Alan Litchfield
OK. Can anyone confirm if the other commands are lost too? Such as the  
meta key commands?

I can't install this new version onto my old computer.

Alan


Re: PDF Documentation

2009-01-22 Thread Rick Quatro
> German culture is much more green-minded than ours, so among our German
> customers, especially in manufacturing, printed docs are anathema, proof
> that we ignorant Americans will destroy our planet in short order.

Huh? Is there is a shortage of trees in America?

Rick Quatro
Carmen Publishing Inc
585-659-8267
www.frameexpert.com


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RE: PDF Documentation

2009-01-22 Thread John Sgammato
In my experience (especially following recent conversations with our
services guys), user preference for print vs PDF changes quite a lot
with industry, country, and what the user's other product documentation
is like. 
For example, in US hospitals, many users like the printed docs and see
them as a sign of respect and our corporate ability as well as being a
means to find intformation. 
German culture is much more green-minded than ours, so among our German
customers, especially in manufacturing, printed docs are anathema, proof
that we ignorant Americans will destroy our planet in short order.
We normally ship a printed doc set with every purchase, but we are
considering revising that, at least in the EMEA business area, to be a
free option. 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Kelly
McDaniel
Sent: Thursday, January 22, 2009 11:40 AM
To: framers@lists.frameusers.com
Subject: PDF Documentation

Quick Survey:

 

Is it your experience that users view PDF documentation on their
computer display in preference to printing it for use?

If so, by what ratio of view:print? Opinions and SWAGs are fine.

 

Kelly M. McDaniel

Senior Technical Writer

 

Pavilion Technologies

A Rockwell Automation Company

 

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Percent symbol in FM equation

2009-01-22 Thread Linda G. Gallagher
That worked. Not sure I would have ever figured that out on my own. Thanks
much! 


~
Linda G. Gallagher
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.com
303-450-9076 or 800-500-3144
User guides, online help, FrameMaker and
WebWorks ePublisher templates




-Original Message-
From: Shlomo Perets [mailto:shlo...@microtype.com] 
Sent: Thursday, January 22, 2009 2:24 AM
To: lindag at techcomplus.com; framers at frameusers.com
Subject: Re: Percent symbol in FM equation

Linda,

You wrote:

>I suspect there's a simple answer, but I can't figure out how to insert a
>percent symbol % into an equation using the FM equation editor. I use the
>editor rarely and usually muddle my through.
>
>I'm re-creating an equation that was originally done in Word (I've already
>tried copying that Word equation, saving it as a graphic, and importing it,
>but it looks lousy).

In the Equations palette, Symbols page: click the Start String button, then 
type any symbol/string
(you can also type ' or " to start the string insertion)


Shlomo Perets

MicroType * http://www.microtype.com
FrameMaker training & consulting * FrameMaker-to-Acrobat TimeSavers

"Improve Your FrameMaker Skills" live web-based training sessions





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