Re: Can no longer make a pdf of a large book

2009-05-19 Thread Klaus Daube
On 18 May 2009 at 17:03, Madeleine r Dimond wrote:

 I received a complaint from a writer who said that FrameMaker 9 took up so
 much processing power that she could not make a pdf of her 700-page book,
 even though she could do so in FrameMaker 8. We're using Windows XP SP2,
 and she has 3.25 GB of RAM.

Madeleine,

With the same 'processing power' at my workstation I observe the 
following:
- IMHO the effect is idependent of FM8 or FM9
- the intermediate file (tps) of my 400 pages FM handout is about 250MB
  due to many screen shots and imbedded PDFs
- the final PDF is about 5.5 MB
- processing time and intermed. file size heavily depend on number of 
images,
  their resolution etc. Scaled down images in the FM document must be 
processed!
- 'Save as PDF' creates the intermediate files in the same directories 
as the FM
  file is. If that is a network drive, significant time consumption 
must be
  envisioned! Even an USB disk might hamper your expectations.

Klaus Daube
  
~~
Docu + Design Daube; Schäracher 11; CH-8053 Zürich
Technical documentation  consultancy; On-line and paper
F: +41-44-422 86 25  E: d...@daube.ch  W: www.daube.ch

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Motivating end users to read the training manual

2009-05-19 Thread Martin Ley
Hi Gariner,

I produce training manuals for a company in Cambridge. I suggest that  
you try and organise some training sessions for the engineers  
themselves, based around your documentation (or perhaps create a  
special 'engineer-friendly' version which doesn't make them feel  
they're being talked down to). That way, they will have a really good  
idea of what's in the documentation, and where to find things, and  
will also be more inclined to pass this information onto the customer.

The company I work for actually makes every employee go on at least  
the level 1 training course - a sort of induction session. I think  
that's a really good idea.

It might be that you can use the documentation as the basis for in- 
house training courses for the customer, which you can sell at a  
premium price.

Hope this helps,

Martin

martin at em-dash dot com


 Message: 3
 Date: Tue, 12 May 2009 16:43:25 +0530 (IST)
 From: Garnier Garnier garnier_framescr...@yahoo.co.in
 Subject: Motivating end users to read the user manual
 To: framers@lists.frameusers.com
 Message-ID: 533624.30265...@web94602.mail.in2.yahoo.com
 Content-Type: text/plain; charset=utf-8


 Hi listers,

 I would like some feedback on this issue which I am sure most of us  
 face. Please write to me directly as most of the time the mails form  
 forums bounces and I do not receive them. Not sure about the reason.

 I put in a lot of effort to create an exhaustive training material.  
 It includes all information in detail and all the steps too are  
 documentented in simple English. The training material is very  
 technical and includes all the required details and instructions.  
 Still none of the engineers bother to read the contents and when  
 they are at the customer site for training they start complaining  
 that nothing is working. The engineers are familiar with the product  
 no doubt about it but there are certain do's that they ought to  
 know and which is documented in the training material which none  
 bother to read.

 I welcome suggestions for improvement in the document or otherwise  
 that will prompt the end user to read the training material contents  
 instead simply complaining nothing is working.

 B/R
 Garnier




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RE: Changing a whole lot of anchoring positions in FM 7.2

2009-05-19 Thread Rick Quatro
Hi Gerrit,

You could use FrameScript to do this (http://www.framescript.com). If you
need help with a script, please contact me offlist. Thank you very much.

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-659-8267



Subject: Changing a whole lot of anchoring positions in FM 7.2

Hello all,

 

I'm currently converting three large books to a new template in
Framemaker 7.2 to make them consistent with our parent company's
documentation set. The biggest problem that I've run into is the
anchoring position of the anchored frames used for screenshots and
illustrations. Our old template required an anchoring position of At the
Insertion Point with an alignment of Center, but the new template
requires the anchoring position to be Below the Current Line with an
alignment of Left. After converting the files to the new template using
a FM plugin provided by our parent company, the old anchoring position
remains and the graphics are overlapping with the text -- and these
books are screenshot-heavy.

Does anyone have any tips or know of any plugins that would allow me to
update the anchoring positions en masse, or at least do it in a way
that's easier than updating each anchored frame individually? Google
hasn't been much help. BTW, all of this is being done in unstructured
Framemaker using version 7.2.

Thanks,
Gerrit Thompson


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RE: Frame vs InDesign vs. alternatives??

2009-05-19 Thread Rick Quatro
Hello Framers,

I am going to chime in here regarding InDesign scripting. InDesign offers
several scripting options: AppleScript for the Mac version, Visual Basic for
the PC version, and JavaScript for both. Since these languages have other
applications, there are plenty of resources for learning them.

In my experience, however, performance can be a major issue. Well-written
JavaScript scripts can be painfully slow in InDesign, especially on long
documents. For most scripting tasks that I have tackled, a
FrameMaker/FrameScript workflow runs circles around a similar
InDesign/JavaScript workflow. If your documentation process can benefit from
automation, and you can do without InDesign's unique features, you are
usually better off staying with FrameMaker and FrameScript.

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-659-8267




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RE: Procedure How to Write a Manual!

2009-05-19 Thread Diane Gaskill
Sure do Rick.  It's actually a slide presentation on good manual design and
development, including how to estimate the time it takes to develop several
types of docs.  I'm writing you directly so that the attachment will go
through.

Diane Gaskill
Hitachi Data Systems
==

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com]on Behalf Of Richard
Melanson
Sent: Thursday, May 14, 2009 10:58 AM
To: Avraham Makeler; framers@lists.frameusers.com
Subject: Procedure How to Write a Manual!



First, thank you Everyone, you guys always have the answers to
questions, even when I don't post questions :-)

I just want to share this with the list and absorb the response. My boss
today told me to write a procedure on how to write a manual and he
also stated to me that anyone could be a writer, he did not understand
what all the fuss was about tech writing, anyone could do it. Needless
to say, I am still sitting at my desk trying to sort through the myriad
of reactions I am having! I cant wait to hear everyone's thoughts.

Rick

PS: Does anyone have a procedure how to write a manual ;-)
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Procedure How to Write a Manual

2009-05-19 Thread strewth
If anyone can write a manual, why do you need to write a procedure for doing it?

Let your boss do it if he thinks it's so easy.
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RE: Procedure How to Write a Manual!

2009-05-19 Thread Robert Shelton
 -Original Message-
 From: framers-boun...@lists.frameusers.com 
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of 
 Sharon Burton
 
 This is easy. 14 steps: 
 
 1. Identify the audience
 2. Identify the information needs of that audience (job aids, 
 user guides, and so on) 3. Identify the tasks the audience 
 needs to do 4. Identify the supporting info the audience 
 needs to do those tasks 5. Identify the best way to deliver 
 the information (PDF, help, others) 6. Create a plan that 
 layout all this information 7. Assign time estimates to the 
 plan 8. Decide what can be cut due to time limitations 9. 
 Start creating the information, adapting to the changing 
 product 10. Review by others 11. Make the review changes 12. 
 Build gold candidates 13. Deliver the finals 14. Archive 
 the finals, including all planning information
 
 Of course, these steps include a lot of embedded steps and 
 domain knowledge in our field. But these are the steps. 

I think you skipped something important:

1. Hire a tech writer.

Bob
Let what comes, come,
Let what goes, go,
Find out what remains.
Sri Ramana Maharshi
 

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RE: Procedure How to Write a Manual!

2009-05-19 Thread Helen Borrie

-Original Message-
From:  Avraham Makeler; framers@lists.frameusers.com
Subject: Procedure How to Write a Manual!

I just want to share this with the list and absorb the response. My boss
today told me to write a procedure on how to write a manual and he
also stated to me that anyone could be a writer, he did not understand
what all the fuss was about tech writing, anyone could do it. Needless
to say, I am still sitting at my desk trying to sort through the myriad
of reactions I am having! I cant wait to hear everyone's thoughts. 

PS: Does anyone have a procedure how to write a manual ;-)
___

Now, if you are primarily a tech writer by vocation, you really are joking, 
right?  You do know the procedure for writing a manual.  You also understand 
that to eat an elephant, you have to know how to make it into hamburgers.

Someone (you? your boss? his boss?...n?) is authorised *and therefore obliged 
by job description* to enforce a company policy regarding creation and 
maintenance of written procedures at all levels.  If it's your job in the 
department to ensure that procedures have proper and sufficient documentation 
then your How to Write Procedures procedure should be in circulation already. 
 

Is it?  

At 02:50 AM 19/05/2009, Flato, Gillian wrote:
Your boss is a Jackass with poor people skills. 

If How to Write Procedures is already in circulation, why does the boss have 
to ask for it?  Is it good enough?  (Does it work?)  Does he know it exists?  
Can he read?  

If not - isn't he just doing his Boss job?  Shouldn't you be grateful that he's 
only insulting you, when he'd really like to have your guts for garters?  

Gillian wrote:

He just told you that he doesn't appreciate or value you or your job. If 
layoff time comes, you're the first to go since anyone can be a writer and 
what's the
fuss. 

It could have quite a different readingif he really believed that it were 
so easy, he would have written the How to Write a Manual procedure himself, 
handed it to you and told you to go get.  Maybe he did...and you didn't.

Your boss is not *totally* out of his tree if he means that anyone could be a 
provider of essential content for procedure documentation.  To arrive at the 
state where there is a company manual encompassing every procedure in the 
organisation *requires* the responsible experts in each domain to abstract and 
articulate the right way to do every task.  In this sense, even a dyslexic 
paint-blender must be able to perform as a content informant for the written 
paint-blending procedure -- even if you have to provide how-to videos of the 
questions each informant has to answer and voice recorders to capture the 
answers.

It's time to transfer to another dept in your company or polish your resume 
and look for another job.  

On the other hand, if it's Avram's job to make the company manual happen, and 
it's not happening, then keeping the resume as-is could be safer... ;-) 

Helen

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Re: Motivating end users to read the user manual

2009-05-19 Thread Shmuel Wolfson
I still say you have to figure out a way to make it easier for them to 
find the information that has changed, without rereading the entire 
manual. Perhaps you could list a version history with what's new in each 
version. Then you could ask the engineer to check the version history 
and read the related sections of the manual before complaining that it 
doesn't work.

-- 
Regards,
Shmuel Wolfson
Technical Writer
052-763-7133

Garnier Garnier wrote:
 Hello Nancy/Shmuel/Sharon, others,

 Thanks for the response. I handle documentation for the EDA (Electronic 
 Design Automation) industry. All user/reference/training manuals are very 
 technical so am not sure if having a separate dos and don’t's page(s) would 
 help because it will vary with each design and with simulator/synthesizer 
 that the user selects for the simulation or synthesis. Still thanks for the 
 suggestion I will try to explore the same.

 I agree with Nancy as the management support is definitely important. I am 
 not defending myself. Whenver a new recruit has to go through the training as 
 part of induction they are able to simulate each of the design convered in 
 the training material. Since the new recruits are not aware of the product 
 they end up reading each page of the training material and able to perform 
 each step as required- like changing the block parameters before simulation 
 or compiling the imported blocks before adding to the design for simulation 
 etc. Whereas the existing field engineers are aware of the product so never 
 bother to read the contents. For example one of the engineers attempted to 
 perform C simulation for a design with imported blocks. This is because any 
 design with imported blocks needs to be compiled separately before adding it 
 to the design and then one needs to run Co-simulation or RTL Simulation. In 
 this case C simulation will fail. This concept is clearly
  documented but the engineer kept sending nasty mails complaining that the 
 design is faulty. I then sent him the page number of the material wherein the 
 instructions are clearly mentioned. After that he did not bother to respond 
 because he could then run the simulations successfully. Or the Engineer 
 attempting to run the tool on a RHEL version that we do not support. The S/W 
 and H/W requirements are clearly documented still whatever is available at 
 the client end they attempt to run the designs on that OS. There are many 
 such similar cases. During my appraisal this issue was brought up and I have 
 been asked to find methods as to how I can compel the engineers to read the 
 contents. How can I when the engineer is overconfident about his knowledge 
 about the product? It is for the managers to bring this up.  As already 
 mentioned the new recruits have never complained and used the same training 
 material to understand the product/module whereas the existing
  engineers are constantly complaining. The saddest part is whenever there is 
 a feature addition/modification the contents are immediately updated and 
 mails sent to all engineers with a request to exercise the new/modified 
 features and also provide feedback. Nobody responds. When they go for 
 customer training they start using the new feature without reading the 
 modified contents. Assuming the working of a feature and actual working of a 
 feature are different. When a feature does not yeild the required results 
 because of the modifications then I start receiving harsh mails that the 
 designs are not working as expected. Since I handle the training material all 
 the barbs are directed to me even if the design is faulty for which the RD 
 is responsible. Though a writer over a period of time I have gained 
 sufficient knowledge about the product so always test each feature myself 
 before making it available to Engineers. Now I am definitely at a loss as to 
 how the
  situation can be improved. As Nancy suggested the head of the Engineers 
 should pressurize them to do their homework before visiting the customers for 
 training or use the material during their free time to understand the module 
 and also provide feedback for further improvement. Looks like I am asking for 
 the impossible as this never happens.

 Thanks once again to each one of you.

 Warm Regards,

 Garnier


 -Original Message-
 From: Nancy Allison [mailto:ma...@verizon.net] 
 Sent: Monday, May 18, 2009 7:11 PM
 To: garnier_framescr...@yahoo.co.in
 Subject: Re: Motivating end users to read the user manual

 And, again, this time with Plain Text selected.


 Hi, Garnier. I'm replying to you individually and copying to the forum, 
 because I'm really interested in other people's responses, as well.

 I'm working at a company where the head of engineering says, Nobody reads 
 the manual. Basically, they've written off the value of what I do and 
 therefore don't support it. Sounds a bit like your place.



 I believe the most important element to changing your situatkion 

Re: Procedure How to Write a Manual

2009-05-19 Thread Bodvar Bjorgvinsson
On Facebook this would be tagged Like! by many.
:-)

Bodvar Bjorgvinsson

2009/5/18  stre...@rcn.com:
 If anyone can write a manual, why do you need to write a procedure for doing 
 it?

 Let your boss do it if he thinks it's so easy.
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Life is not only a game--it is also a dance on roses.
--Fleksnes (Rolv Wesenlund)
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ANN: Converted Imported By Copy to Imported By Reference

2009-05-19 Thread Yves Barbion
On behalf of Rick Quatro:

Hello Framers,

There have been some recent requests for a solution to convert graphics
imported by copy to graphics imported by reference. I have developed a set
of FrameScript scripts to help with this. The first is an interactive script
that works like this:

1) Select the graphic that is imported by copy.
2) Run the script by pressing a shortcut key.
3) The script will prompt you with a dialog box where you enter the graphic
type, dpi, filename, etc. The settings are sticky so that they will be
remembered the next time you run the script.
4) The script exports the graphic according to the specified settings, then
re-imports it by reference.
5) The original by copy graphic is deleted.

Since this script is interactive, you have to touch each graphic that you
want to process, but this gives you maximum control over the settings and
filename.

For a more automated approach, there is a companion script where you set the
graphic type and dpi once in an INI file. You also specify a folder for the
graphics and a prefix for the graphic filenames. The script then goes
through the entire document or book and processes all of the by copy
graphics according to the INI file settings.

Both of these scripts require FrameScript. If you are interested, please
contact me offlist. Thank you very much.

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-659-8267
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Re: Can no longer make a pdf of a large book

2009-05-19 Thread Madeleine r Dimond
  On Mon, May 18, 2009 at 7:24 PM, Combs, Richard
 richard.co...@polycom.com wrote:
 
  Processing power? Not likely (I'm tempted to say nonsense). How 
was
  she creating the PDF? When and how did it fail?
 
  The log file for the job (which should be in the directory in which 
the
  PDF was being created) shows which pages were successfully processed,
  when the process failed, and what error occurred. That information is
  necessary for the list to provide any meaningful suggestions.

Thank you, Richard and others.

I was quoting the writer. Her words were exactly as much as I knew at the 
time. I'll be seeing the file today and will go through all the usual 
processes. 

Best,
Madeleine
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Re: Motivating end users to read the user manual

2009-05-19 Thread Jeremy H. Griffith
On Tue, 19 May 2009 13:34:31 +, Bodvar Bjorgvinsson 
bod...@gmail.com wrote:

Agree with Shmuel. This is common in higher technical documentation,
called Revision Highlights or Highlights of Changes or similar.
Sometimes sent as a transmittal letter accompanying the distributed
manual, and sometimes more like a part of the manual front matter
pages.

+1

If you want to see an example of it, look at the Mif2Go 
User's Guide, in the opening About this guide section,
under New information.  All the brief descriptions of
changes are linked to the affected content elsewhere in
the manual.

The User's Guide is free, available in a dozen formats
(including Frame 7) at:
  http://www.omsys.com/dcl/download.htm#Mif2Go_UG

-- Jeremy H. Griffith, at Omni Systems Inc.
  jer...@omsys.com  http://www.omsys.com/
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RE: Screen captures and sizing

2009-05-19 Thread Andy Kass
Hi all,

[from a lurker on daily digest, sorry if this is late]

 Here is the current comment from a client: Generally, I would like
 to keep high quality of screen captures.

 The comment that I have from the client is what I have - nothing
 specific about fuzziness, or anything else.

Tammy, if that is the only comment you have about graphics from the customer, 
when taken literally, it is a compliment. You don't say whether you're new to 
this customer's documentation, so I can't tell if it's a reflection of your 
past work or a veiled request on your future work.

Either way, you have what I would consider a solid process for getting sharp 
screen shots into the docs. As others have pointed out, there are probably some 
things that can happen after that, but it's just a matter of a few settings.

For reference, my screen-shot process is generally similar, but I have a few 
refinements I haven't seen mentioned here. I'm running FM 8 on Vista.

I use the MS Snipping Tool that comes with Vista, and save directly to PNG. I 
always draw and clip a rectangle box and give myself about 10 pixels around the 
actual GUI item I want. From there, I open the image in Gimp, a free photo 
editor that has some handy features for working with PNGs. For example, I 
mostly work at 150 dpi in Frame, so I have that set up as my default save 
option. Once the dpi is in the PNG, FM automatically takes that as the default 
(I learned that on this list a few months ago). I like to zoom to 400% and see 
every pixel in my screenshot, so I can crop it just right. Cropping is easy 
because you can draw the box and then move each border independently to get 
what you want.

In my docs, I generally try to have screenshots at only 3 different DPIs:
- 96 for small icons and such that usually go inline (this makes easy to see
  because they are about the same size as in the GUI when viewed at 100% in PDF)
- 150 for most dialogs and screens, which keeps all text easily readable.
- 200 or 300 if I have to present a full screen layout.

(Although I've been basing that on the 600 dpi of most laser printers; I like 
Ian's suggestion to optimize for PDF viewing in Acrobat.)

90% of my screenshots are at the 150 dpi setting, which I like to think keeps 
the perspective consistent for the reader. However, when editing the capture, I 
take some liberties with the actual screen contents. I always make my window as 
small as possible before the screenshot, but the GUI is still often too large. 
For example, if a dialog box has a lot of white-space somewhere, especially 
vertically, I copy-paste the border to cover up some of the extra space, then 
recrop the box. Or if the screen is too wide, I move some of the fields and 
elements closer together.
The idea is that the reader needs to see something that looks like the product, 
not the exact pixels.

With the image editor, I can also fix bugs in the GUI, even typos in the 
labels, so I don't have to wait for engineering to generate the fix and I dont' 
have to set up the screenshot again. It's a bit of an art, and sometimes a bit 
complicated to move the dialog elements, especially if they're on a gradient 
background, but as long as the end result keeps the general relative dimensions 
of the actual GUI, the reader gets the needed info in a clearer way.

Anyways, thanks to all who contribute regularly here, I've learned a lot 
reading this list.

  Andy

ak...@jaspersoft.com
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RE: Exporting the paths of graphics used

2009-05-19 Thread Jeff Coatsworth
You must have used the List of menu item instead of the Index of one
that Jeremy suggested. The index one should generate an alphabetical
list.

Jeff

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Susan
Curtzwiler
Sent: Tuesday, May 19, 2009 5:09 PM
To: Jeremy H. Griffith; framers@lists.frameusers.com
Cc: Susan Curtzwiler; Chinell, David F (GE EntSol,Security)
Subject: RE: Exporting the paths of graphics used

 
Hi,
I'd like to join this email about making a list of figures in alpha
order. 
 
I followed the directions below and all I got was a blank FMKR page.
Then I went to just make a list of figures as a stand alone file, not
part of the book file.
That worked great, I got the list.  
1. Now, how do I alphabatize them.  
2. Isn't there a simple sort feature like Word?  Seems like then I could
make the sorted list as a template and work thru the entire book. 
3.  Is their an easier way to work within the complete book file to get
a full list of figures at one time? 
4.  Also, make a list of tables. 
 
I want to use this same technique to make a list of the titles from my
TOC, and arrange them  either by WI number or alpha to create a quick
hyperlink file for users easy reference. 
 
Using FM7.0, Adobe Distiller 5.0, Vista Enterprise. 
 
Thnaks,
Sue


From: framers-boun...@lists.frameusers.com on behalf of Jeremy H.
Griffith
Sent: Sun 5/17/2009 6:20 PM
To: framers@lists.frameusers.com
Cc: Chinell, David F (GE EntSol, Security)
Subject: Re: Exporting the paths of graphics used



On Tue, 12 May 2009 12:23:20 -0400, Chinell, David F (GE EntSol,
Security) david.chin...@ge.com wrote:

Is there any way to create a list of the graphics used in a FM file, 
including the path name of the file?

Sure.  From the Special menu, generate a List of - References (or an
Index of - References, if you prefer them alphabetical), and select
Imported Graphics as what to include.

HTH!

-- Jeremy H. Griffith, at Omni Systems Inc.
  jer...@omsys.com  http://www.omsys.com/
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RE: Exporting the paths of graphics used

2009-05-19 Thread Combs, Richard
Susan Curtzwiler wrote: 
 
 I followed the directions below and all I got was a blank FMKR page.

Then the FM file or book for which you generated the list or index
doesn't contain any graphics imported by reference. FM doesn't know the
file path and name of graphics copied into the document (there's no
point).  

 Then I went to just make a list of figures as a stand alone file, not
part
 of the book file.

Do you mean that within a single FM file, not a book, you selected
Special  List of  Figures? OK, then in the Set Up List of Figures
dialog, you had to select the paragraphs to include (your figure
captions). 

But now you've changed the subject completely. Lists of figures, tables,
etc., are lists of paragraphs in FM. That's very different from a list
of imported graphics, fonts, text insets, or other references.

 That worked great, I got the list.
 1. Now, how do I alphabatize them. 

Select Special  List of  Paragraphs (Alphabetical) -- or for a book,
Add  List of  Paragraphs (Alphabetical) -- and select the paragraphs
to include.

 2. Isn't there a simple sort feature like Word?  Seems like then I
could
 make the sorted list as a template and work thru the entire book.

I don't understand. 

 3.  Is their an easier way to work within the complete book file to
get a
 full list of figures at one time?

What is it that you can't do with (from the book window) Add  List of 
Figures or Add  List of  Paragraphs (Alphabetical)?

 4.  Also, make a list of tables.

What is it that you can't do with (from the book window) Add  List of 
Tables or Add  List of  Paragraphs (Alphabetical)?

 I want to use this same technique to make a list of the titles from my
TOC,
 and arrange them  either by WI number or alpha to create a quick
hyperlink
 file for users easy reference.

I don't understand. But again, List of  Paragraphs (Alphabetical) will
give you alpha lists of whatever paragraph format(s) you want (like
Head1, Head2, ...). 

I don't know what a WI number is, but maybe if you spend some quality
time with the generated lists topics in the help or user manual, you can
figure out how to do something with that, too. FM's generated lists
functionality is pretty robust and versatile.

HTH!
Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--





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Lists of figures and tables in alpha order (was FW: Exporting the paths of graphics used)

2009-05-19 Thread Combs, Richard
You'd think that after gently chiding Susan for having changed the
subject completely, I'd remember to change the subject line of my
reply, wouldn't you? Sorry! Here it is for the archives.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Combs,
Richard
Sent: Tuesday, May 19, 2009 4:10 PM
To: Susan Curtzwiler; framers@lists.frameusers.com
Subject: RE: Exporting the paths of graphics used

Susan Curtzwiler wrote: 
 
 I followed the directions below and all I got was a blank FMKR page.

Then the FM file or book for which you generated the list or index
doesn't contain any graphics imported by reference. FM doesn't know the
file path and name of graphics copied into the document (there's no
point).  

 Then I went to just make a list of figures as a stand alone file, not
part
 of the book file.

Do you mean that within a single FM file, not a book, you selected
Special  List of  Figures? OK, then in the Set Up List of Figures
dialog, you had to select the paragraphs to include (your figure
captions). 

But now you've changed the subject completely. Lists of figures, tables,
etc., are lists of paragraphs in FM. That's very different from a list
of imported graphics, fonts, text insets, or other references.

 That worked great, I got the list.
 1. Now, how do I alphabatize them. 

Select Special  List of  Paragraphs (Alphabetical) -- or for a book,
Add  List of  Paragraphs (Alphabetical) -- and select the paragraphs
to include.

 2. Isn't there a simple sort feature like Word?  Seems like then I
could
 make the sorted list as a template and work thru the entire book.

I don't understand. 

 3.  Is their an easier way to work within the complete book file to
get a
 full list of figures at one time?

What is it that you can't do with (from the book window) Add  List of 
Figures or Add  List of  Paragraphs (Alphabetical)?

 4.  Also, make a list of tables.

What is it that you can't do with (from the book window) Add  List of 
Tables or Add  List of  Paragraphs (Alphabetical)?

 I want to use this same technique to make a list of the titles from my
TOC,
 and arrange them  either by WI number or alpha to create a quick
hyperlink
 file for users easy reference.

I don't understand. But again, List of  Paragraphs (Alphabetical) will
give you alpha lists of whatever paragraph format(s) you want (like
Head1, Head2, ...). 

I don't know what a WI number is, but maybe if you spend some quality
time with the generated lists topics in the help or user manual, you can
figure out how to do something with that, too. FM's generated lists
functionality is pretty robust and versatile.

HTH!
Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--





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RE: Exporting the paths of graphics used

2009-05-19 Thread Susan Curtzwiler
Richard, 
   Thank you for the detailed information.  I will work with them this 
afternoon. 
 
Cheers,
Sue 



From: Combs, Richard [mailto:richard.co...@polycom.com]
Sent: Tue 5/19/2009 3:09 PM
To: Susan Curtzwiler; framers@lists.frameusers.com
Subject: RE: Exporting the paths of graphics used



Susan Curtzwiler wrote:

 I followed the directions below and all I got was a blank FMKR page.

Then the FM file or book for which you generated the list or index
doesn't contain any graphics imported by reference. FM doesn't know the
file path and name of graphics copied into the document (there's no
point). 

 Then I went to just make a list of figures as a stand alone file, not
part
 of the book file.

Do you mean that within a single FM file, not a book, you selected
Special  List of  Figures? OK, then in the Set Up List of Figures
dialog, you had to select the paragraphs to include (your figure
captions).

But now you've changed the subject completely. Lists of figures, tables,
etc., are lists of paragraphs in FM. That's very different from a list
of imported graphics, fonts, text insets, or other references.

 That worked great, I got the list.
 1. Now, how do I alphabatize them.

Select Special  List of  Paragraphs (Alphabetical) -- or for a book,
Add  List of  Paragraphs (Alphabetical) -- and select the paragraphs
to include.

 2. Isn't there a simple sort feature like Word?  Seems like then I
could
 make the sorted list as a template and work thru the entire book.

I don't understand.

 3.  Is their an easier way to work within the complete book file to
get a
 full list of figures at one time?

What is it that you can't do with (from the book window) Add  List of 
Figures or Add  List of  Paragraphs (Alphabetical)?

 4.  Also, make a list of tables.

What is it that you can't do with (from the book window) Add  List of 
Tables or Add  List of  Paragraphs (Alphabetical)?

 I want to use this same technique to make a list of the titles from my
TOC,
 and arrange them  either by WI number or alpha to create a quick
hyperlink
 file for users easy reference.

I don't understand. But again, List of  Paragraphs (Alphabetical) will
give you alpha lists of whatever paragraph format(s) you want (like
Head1, Head2, ...).

I don't know what a WI number is, but maybe if you spend some quality
time with the generated lists topics in the help or user manual, you can
figure out how to do something with that, too. FM's generated lists
functionality is pretty robust and versatile.

HTH!
Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--







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Can no longer make a pdf of a large book

2009-05-19 Thread Klaus Daube
On 18 May 2009 at 17:03, Madeleine r Dimond wrote:

> I received a complaint from a writer who said that FrameMaker 9 took up so
> much processing power that she could not make a pdf of her 700-page book,
> even though she could do so in FrameMaker 8. We're using Windows XP SP2,
> and she has 3.25 GB of RAM.

Madeleine,

With the same 'processing power' at my workstation I observe the 
following:
- IMHO the effect is idependent of FM8 or FM9
- the intermediate file (tps) of my 400 pages FM handout is about 250MB
  due to many screen shots and imbedded PDFs
- the final PDF is about 5.5 MB
- processing time and intermed. file size heavily depend on number of 
images,
  their resolution etc. Scaled down images in the FM document must be 
processed!
- 'Save as PDF' creates the intermediate files in the same directories 
as the FM
  file is. If that is a network drive, significant time consumption 
must be
  envisioned! Even an USB disk might hamper your expectations.

Klaus Daube

~~
Docu + Design Daube; Sch?racher 11; CH-8053 Z?rich
Technical documentation & consultancy; On-line and paper
F: +41-44-422 86 25  E: ddd at daube.ch  W: www.daube.ch



Procedure How to Write a Manual!

2009-05-19 Thread Helen Borrie

>-Original Message-
>From:  Avraham Makeler; framers at lists.frameusers.com
>Subject: Procedure How to Write a Manual!
>
>I just want to share this with the list and absorb the response. My boss
>today told me to "write a procedure on how to write a manual" and he
>also stated to me that anyone could be a writer, he did not understand
>what all the fuss was about tech writing, anyone could do it. Needless
>to say, I am still sitting at my desk trying to sort through the myriad
>of reactions I am having! I cant wait to hear everyone's thoughts. 
>
>PS: Does anyone have a procedure how to write a manual ;-)
>___

Now, if you are primarily a tech writer by vocation, you really are joking, 
right?  You do know the procedure for writing a manual.  You also understand 
that to eat an elephant, you have to know how to make it into hamburgers.

Someone (you? your boss? his boss?...n?) is authorised *and therefore obliged 
by job description* to enforce a company policy regarding creation and 
maintenance of written procedures at all levels.  If it's your job in the 
department to ensure that procedures have proper and sufficient documentation 
then your "How to Write Procedures" procedure should be in circulation already. 
 

Is it?  

At 02:50 AM 19/05/2009, Flato, Gillian wrote:
>Your boss is a Jackass with poor people skills. 

If "How to Write Procedures" is already in circulation, why does the boss have 
to ask for it?  Is it good enough?  (Does it work?)  Does he know it exists?  
Can he read?  

If not - isn't he just doing his Boss job?  Shouldn't you be grateful that he's 
only insulting you, when he'd really like to have your guts for garters?  

Gillian wrote:

>He just told you that he doesn't appreciate or value you or your job. If 
>layoff time comes, you're the first to go since "anyone can be a writer and 
>what's the
>fuss." 

It could have quite a different readingif he really believed that it were 
so easy, he would have written the "How to Write a Manual" procedure himself, 
handed it to you and told you to "go get".  Maybe he did...and you didn't.

Your boss is not *totally* out of his tree if he means that "anyone" could be a 
provider of essential content for procedure documentation.  To arrive at the 
state where there is a company manual encompassing every procedure in the 
organisation *requires* the responsible experts in each domain to abstract and 
articulate the right way to do every task.  In this sense, even a dyslexic 
paint-blender must be able to perform as a content informant for the written 
paint-blending procedure -- even if you have to provide how-to videos of the 
"questions" each informant has to answer and voice recorders to capture the 
answers.

>It's time to transfer to another dept in your company or polish your resume 
>and look for another job.  

On the other hand, if it's Avram's job to make the company manual happen, and 
it's not happening, then keeping the resume as-is could be safer... ;-) 

Helen



Motivating end users to read the user manual

2009-05-19 Thread Shmuel Wolfson
I still say you have to figure out a way to make it easier for them to 
find the information that has changed, without rereading the entire 
manual. Perhaps you could list a version history with what's new in each 
version. Then you could ask the engineer to check the version history 
and read the related sections of the manual before complaining that it 
doesn't work.

-- 
Regards,
Shmuel Wolfson
Technical Writer
052-763-7133

Garnier Garnier wrote:
> Hello Nancy/Shmuel/Sharon,& others,
>
> Thanks for the response. I handle documentation for the EDA (Electronic 
> Design Automation) industry. All user/reference/training manuals are very 
> technical so am not sure if having a separate dos and don?t's page(s) would 
> help because it will vary with each design and with simulator/synthesizer 
> that the user selects for the simulation or synthesis. Still thanks for the 
> suggestion I will try to explore the same.
>
> I agree with Nancy as the management support is definitely important. I am 
> not defending myself. Whenver a new recruit has to go through the training as 
> part of induction they are able to simulate each of the design convered in 
> the training material. Since the new recruits are not aware of the product 
> they end up reading each page of the training material and able to perform 
> each step as required- like changing the block parameters before simulation 
> or compiling the imported blocks before adding to the design for simulation 
> etc. Whereas the existing field engineers are aware of the product so never 
> bother to read the contents. For example one of the engineers attempted to 
> perform C simulation for a design with imported blocks. This is because any 
> design with imported blocks needs to be compiled separately before adding it 
> to the design and then one needs to run Co-simulation or RTL Simulation. In 
> this case C simulation will fail. This concept is clearly
>  documented but the engineer kept sending nasty mails complaining that the 
> design is faulty. I then sent him the page number of the material wherein the 
> instructions are clearly mentioned. After that he did not bother to respond 
> because he could then run the simulations successfully. Or the Engineer 
> attempting to run the tool on a RHEL version that we do not support. The S/W 
> and H/W requirements are clearly documented still whatever is available at 
> the client end they attempt to run the designs on that OS. There are many 
> such similar cases. During my appraisal this issue was brought up and I have 
> been asked to find methods as to how I can compel the engineers to read the 
> contents. How can I when the engineer is overconfident about his knowledge 
> about the product? It is for the managers to bring this up.  As already 
> mentioned the new recruits have never complained and used the same training 
> material to understand the product/module whereas the existing
>  engineers are constantly complaining. The saddest part is whenever there is 
> a feature addition/modification the contents are immediately updated and 
> mails sent to all engineers with a request to exercise the new/modified 
> features and also provide feedback. Nobody responds. When they go for 
> customer training they start using the new feature without reading the 
> modified contents. Assuming the working of a feature and actual working of a 
> feature are different. When a feature does not yeild the required results 
> because of the modifications then I start receiving harsh mails that the 
> designs are not working as expected. Since I handle the training material all 
> the barbs are directed to me even if the design is faulty for which the R 
> is responsible. Though a writer over a period of time I have gained 
> sufficient knowledge about the product so always test each feature myself 
> before making it available to Engineers. Now I am definitely at a loss as to 
> how the
>  situation can be improved. As Nancy suggested the head of the Engineers 
> should pressurize them to do their homework before visiting the customers for 
> training or use the material during their free time to understand the module 
> and also provide feedback for further improvement. Looks like I am asking for 
> the impossible as this never happens.
>
> Thanks once again to each one of you.
>
> Warm Regards,
>
> Garnier
>
>
> -Original Message-
> From: Nancy Allison [mailto:maker at verizon.net] 
> Sent: Monday, May 18, 2009 7:11 PM
> To: garnier_framescript at yahoo.co.in
> Subject: Re: Motivating end users to read the user manual
>
> And, again, this time with "Plain Text" selected.
>
>
> Hi, Garnier. I'm replying to you individually and copying to the forum, 
> because I'm really interested in other people's responses, as well.
>
> I'm working at a company where the head of engineering says, "Nobody reads 
> the manual." Basically, they've written off the value of what I do and 
> therefore don't support it. Sounds a 

Motivating end users to read the user manual

2009-05-19 Thread Bodvar Bjorgvinsson
Agree with Shmuel. This is common in "higher" technical documentation,
called Revision Highlights or Highlights of Changes or similar.
Sometimes sent as a transmittal letter accompanying the distributed
manual, and sometimes more like a part of the manual front matter
pages.

Bodvar

2009/5/19 Shmuel Wolfson :
> I still say you have to figure out a way to make it easier for them to
> find the information that has changed, without rereading the entire
> manual. Perhaps you could list a version history with what's new in each
> version. Then you could ask the engineer to check the version history
> and read the related sections of the manual before complaining that it
> doesn't work.
>
> --
> Regards,
> Shmuel Wolfson
> Technical Writer
> 052-763-7133
>
> Garnier Garnier wrote:
>> Hello Nancy/Shmuel/Sharon,& others,
>>
>> Thanks for the response. I handle documentation for the EDA (Electronic 
>> Design Automation) industry. All user/reference/training manuals are very 
>> technical so am not sure if having a separate dos and don?t's page(s) would 
>> help because it will vary with each design and with simulator/synthesizer 
>> that the user selects for the simulation or synthesis. Still thanks for the 
>> suggestion I will try to explore the same.
>>
>> I agree with Nancy as the management support is definitely important. I am 
>> not defending myself. Whenver a new recruit has to go through the training 
>> as part of induction they are able to simulate each of the design convered 
>> in the training material. Since the new recruits are not aware of the 
>> product they end up reading each page of the training material and able to 
>> perform each step as required- like changing the block parameters before 
>> simulation or compiling the imported blocks before adding to the design for 
>> simulation etc. Whereas the existing field engineers are aware of the 
>> product so never bother to read the contents. For example one of the 
>> engineers attempted to perform C simulation for a design with imported 
>> blocks. This is because any design with imported blocks needs to be compiled 
>> separately before adding it to the design and then one needs to run 
>> Co-simulation or RTL Simulation. In this case C simulation will fail. This 
>> concept is clearly
>> ?documented but the engineer kept sending nasty mails complaining that the 
>> design is faulty. I then sent him the page number of the material wherein 
>> the instructions are clearly mentioned. After that he did not bother to 
>> respond because he could then run the simulations successfully. Or the 
>> Engineer attempting to run the tool on a RHEL version that we do not 
>> support. The S/W and H/W requirements are clearly documented still whatever 
>> is available at the client end they attempt to run the designs on that OS. 
>> There are many such similar cases. During my appraisal this issue was 
>> brought up and I have been asked to find methods as to how I can compel the 
>> engineers to read the contents. How can I when the engineer is overconfident 
>> about his knowledge about the product? It is for the managers to bring this 
>> up. ?As already mentioned the new recruits have never complained and used 
>> the same training material to understand the product/module whereas the 
>> existing
>> ?engineers are constantly complaining. The saddest part is whenever there is 
>> a feature addition/modification the contents are immediately updated and 
>> mails sent to all engineers with a request to exercise the new/modified 
>> features and also provide feedback. Nobody responds. When they go for 
>> customer training they start using the new feature without reading the 
>> modified contents. Assuming the working of a feature and actual working of a 
>> feature are different. When a feature does not yeild the required results 
>> because of the modifications then I start receiving harsh mails that the 
>> designs are not working as expected. Since I handle the training material 
>> all the barbs are directed to me even if the design is faulty for which the 
>> R is responsible. Though a writer over a period of time I have gained 
>> sufficient knowledge about the product so always test each feature myself 
>> before making it available to Engineers. Now I am definitely at a loss as to 
>> how the
>> ?situation can be improved. As Nancy suggested the head of the Engineers 
>> should pressurize them to do their homework before visiting the customers 
>> for training or use the material during their free time to understand the 
>> module and also provide feedback for further improvement. Looks like I am 
>> asking for the impossible as this never happens.
>>
>> Thanks once again to each one of you.
>>
>> Warm Regards,
>>
>> Garnier
>>
>>
>> -Original Message-
>> From: Nancy Allison [mailto:maker at verizon.net]
>> Sent: Monday, May 18, 2009 7:11 PM
>> To: garnier_framescript at yahoo.co.in
>> Subject: Re: Motivating end users to read the user 

Procedure How to Write a Manual

2009-05-19 Thread Bodvar Bjorgvinsson
On Facebook this would be tagged "Like!" by many.
:-)

Bodvar Bjorgvinsson

2009/5/18  :
> If anyone can write a manual, why do you need to write a procedure for doing 
> it?
>
> Let your boss do it if he thinks it's so easy.
> ___
>
>
> You are currently subscribed to Framers as bodvar at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
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-- 
"Life is not only a game--it is also a dance on roses."
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ANN: Converted Imported By Copy to Imported By Reference

2009-05-19 Thread Yves Barbion
On behalf of Rick Quatro:

Hello Framers,

There have been some recent requests for a solution to convert graphics
imported by copy to graphics imported by reference. I have developed a set
of FrameScript scripts to help with this. The first is an interactive script
that works like this:

1) Select the graphic that is imported by copy.
2) Run the script by pressing a shortcut key.
3) The script will prompt you with a dialog box where you enter the graphic
type, dpi, filename, etc. The settings are "sticky" so that they will be
remembered the next time you run the script.
4) The script exports the graphic according to the specified settings, then
re-imports it by reference.
5) The original "by copy" graphic is deleted.

Since this script is interactive, you have to touch each graphic that you
want to process, but this gives you maximum control over the settings and
filename.

For a more automated approach, there is a companion script where you set the
graphic type and dpi once in an INI file. You also specify a folder for the
graphics and a prefix for the graphic filenames. The script then goes
through the entire document or book and processes all of the "by copy"
graphics according to the INI file settings.

Both of these scripts require FrameScript. If you are interested, please
contact me offlist. Thank you very much.

Rick Quatro
Carmen Publishing Inc.
rick at frameexpert.com
585-659-8267


Can no longer make a pdf of a large book

2009-05-19 Thread Madeleine r Dimond
 > On Mon, May 18, 2009 at 7:24 PM, Combs, Richard
>  wrote:
> >
> > "Processing power"? Not likely (I'm tempted to say "nonsense"). How 
was
> > she creating the PDF? When and how did it fail?
> >
> > The log file for the job (which should be in the directory in which 
the
> > PDF was being created) shows which pages were successfully processed,
> > when the process failed, and what error occurred. That information is
> > necessary for the list to provide any meaningful suggestions.

Thank you, Richard and others.

I was quoting the writer. Her words were exactly as much as I knew at the 
time. I'll be seeing the file today and will go through all the usual 
processes. 

Best,
Madeleine


Motivating end users to read the user manual

2009-05-19 Thread Jeremy H. Griffith
On Tue, 19 May 2009 13:34:31 +, Bodvar Bjorgvinsson 
 wrote:

>Agree with Shmuel. This is common in "higher" technical documentation,
>called Revision Highlights or Highlights of Changes or similar.
>Sometimes sent as a transmittal letter accompanying the distributed
>manual, and sometimes more like a part of the manual front matter
>pages.

+1

If you want to see an example of it, look at the Mif2Go 
User's Guide, in the opening "About this guide" section,
under "New information".  All the brief descriptions of
changes are linked to the affected content elsewhere in
the manual.

The User's Guide is free, available in a dozen formats
(including Frame 7) at:
  http://www.omsys.com/dcl/download.htm#Mif2Go_UG

-- Jeremy H. Griffith, at Omni Systems Inc.
http://www.omsys.com/


Exporting the paths of graphics used

2009-05-19 Thread Susan Curtzwiler

Hi, 
I'd like to join this email about making a list of figures in alpha order. 

I followed the directions below and all I got was a blank FMKR page.
Then I went to just make a list of figures as a stand alone file, not part of 
the book file.
That worked great, I got the list.  
1. Now, how do I alphabatize them.  
2. Isn't there a simple sort feature like Word?  Seems like then I could make 
the sorted list as a template and work thru the entire book. 
3.  Is their an easier way to work within the complete book file to get a full 
list of figures at one time? 
4.  Also, make a list of tables. 

I want to use this same technique to make a list of the titles from my TOC, and 
arrange them  either by WI number or alpha to create a quick hyperlink file for 
users easy reference. 

Using FM7.0, Adobe Distiller 5.0, Vista Enterprise. 

Thnaks,
Sue 


From: framers-boun...@lists.frameusers.com on behalf of Jeremy H. Griffith
Sent: Sun 5/17/2009 6:20 PM
To: framers at lists.frameusers.com
Cc: Chinell, David F (GE EntSol, Security)
Subject: Re: Exporting the paths of graphics used



On Tue, 12 May 2009 12:23:20 -0400, "Chinell, David F
(GE EntSol, Security)"  wrote:

>Is there any way to create a list of the graphics used in a FM file,
>including the path name of the file?

Sure.  From the Special menu, generate a List of -> References (or
an Index of -> References, if you prefer them alphabetical), and
select Imported Graphics as what to include.

HTH!

-- Jeremy H. Griffith, at Omni Systems Inc.
http://www.omsys.com/
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Procedure How to Write a Manual!

2009-05-19 Thread Richard Melanson
 OUCH !  ;-) 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Robert
Shelton
Sent: Monday, May 18, 2009 2:32 PM
To: Avraham Makeler; framers at lists.frameusers.com
Subject: RE: Procedure How to Write a Manual!

> -Original Message-
> From: framers-bounces at lists.frameusers.com
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Sharon 
> Burton
> 
> This is easy. 14 steps: 
> 
> 1. Identify the audience
> 2. Identify the information needs of that audience (job aids, user 
> guides, and so on) 3. Identify the tasks the audience needs to do 4. 
> Identify the supporting info the audience needs to do those tasks 5. 
> Identify the best way to deliver the information (PDF, help, others) 
> 6. Create a plan that layout all this information 7. Assign time 
> estimates to the plan 8. Decide what can be cut due to time 
> limitations 9.
> Start creating the information, adapting to the changing product 10. 
> Review by others 11. Make the review changes 12.
> Build "gold" candidates 13. Deliver the finals 14. Archive the finals,

> including all planning information
> 
> Of course, these steps include a lot of embedded steps and domain 
> knowledge in our field. But these are the steps.

I think you skipped something important:

1. Hire a tech writer.

Bob
"Let what comes, come,
Let what goes, go,
Find out what remains."
Sri Ramana Maharshi


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Screen captures and sizing

2009-05-19 Thread Andy Kass
Hi all,

[from a lurker on daily digest, sorry if this is late]

> Here is the current comment from a client: Generally, I would like
> to keep high quality of screen captures.

> The comment that I have from the client is what I have - nothing
> specific about fuzziness, or anything else.

Tammy, if that is the only comment you have about graphics from the customer, 
when taken literally, it is a compliment. You don't say whether you're new to 
this customer's documentation, so I can't tell if it's a reflection of your 
past work or a veiled request on your future work.

Either way, you have what I would consider a solid process for getting sharp 
screen shots into the docs. As others have pointed out, there are probably some 
things that can happen after that, but it's just a matter of a few settings.

For reference, my screen-shot process is generally similar, but I have a few 
refinements I haven't seen mentioned here. I'm running FM 8 on Vista.

I use the MS Snipping Tool that comes with Vista, and save directly to PNG. I 
always draw and clip a rectangle box and give myself about 10 pixels around the 
actual GUI item I want. From there, I open the image in Gimp, a free photo 
editor that has some handy features for working with PNGs. For example, I 
mostly work at 150 dpi in Frame, so I have that set up as my default save 
option. Once the dpi is in the PNG, FM automatically takes that as the default 
(I learned that on this list a few months ago). I like to zoom to 400% and see 
every pixel in my screenshot, so I can crop it just right. Cropping is easy 
because you can draw the box and then move each border independently to get 
what you want.

In my docs, I generally try to have screenshots at only 3 different DPIs:
- 96 for small icons and such that usually go inline (this makes easy to see
  because they are about the same size as in the GUI when viewed at 100% in PDF)
- 150 for most dialogs and screens, which keeps all text easily readable.
- 200 or 300 if I have to present a full screen layout.

(Although I've been basing that on the 600 dpi of most laser printers; I like 
Ian's suggestion to optimize for PDF viewing in Acrobat.)

90% of my screenshots are at the 150 dpi setting, which I like to think keeps 
the perspective consistent for the reader. However, when editing the capture, I 
take some liberties with the actual screen contents. I always make my window as 
small as possible before the screenshot, but the GUI is still often too large. 
For example, if a dialog box has a lot of white-space somewhere, especially 
vertically, I copy-paste the border to cover up some of the extra space, then 
recrop the box. Or if the screen is too wide, I move some of the fields and 
elements closer together.
The idea is that the reader needs to see something that looks like the product, 
not the exact pixels.

With the image editor, I can also fix bugs in the GUI, even typos in the 
labels, so I don't have to wait for engineering to generate the fix and I dont' 
have to set up the screenshot again. It's a bit of an art, and sometimes a bit 
complicated to move the dialog elements, especially if they're on a gradient 
background, but as long as the end result keeps the general relative dimensions 
of the actual GUI, the reader gets the needed info in a clearer way.

Anyways, thanks to all who contribute regularly here, I've learned a lot 
reading this list.

  Andy

akass at jaspersoft.com


Exporting the paths of graphics used

2009-05-19 Thread Jeff Coatsworth
You must have used the "List of" menu item instead of the "Index of" one
that Jeremy suggested. The index one should generate an alphabetical
list.

Jeff

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Susan
Curtzwiler
Sent: Tuesday, May 19, 2009 5:09 PM
To: Jeremy H. Griffith; framers at lists.frameusers.com
Cc: Susan Curtzwiler; Chinell, David F (GE EntSol,Security)
Subject: RE: Exporting the paths of graphics used


Hi,
I'd like to join this email about making a list of figures in alpha
order. 

I followed the directions below and all I got was a blank FMKR page.
Then I went to just make a list of figures as a stand alone file, not
part of the book file.
That worked great, I got the list.  
1. Now, how do I alphabatize them.  
2. Isn't there a simple sort feature like Word?  Seems like then I could
make the sorted list as a template and work thru the entire book. 
3.  Is their an easier way to work within the complete book file to get
a full list of figures at one time? 
4.  Also, make a list of tables. 

I want to use this same technique to make a list of the titles from my
TOC, and arrange them  either by WI number or alpha to create a quick
hyperlink file for users easy reference. 

Using FM7.0, Adobe Distiller 5.0, Vista Enterprise. 

Thnaks,
Sue


From: framers-boun...@lists.frameusers.com on behalf of Jeremy H.
Griffith
Sent: Sun 5/17/2009 6:20 PM
To: framers at lists.frameusers.com
Cc: Chinell, David F (GE EntSol, Security)
Subject: Re: Exporting the paths of graphics used



On Tue, 12 May 2009 12:23:20 -0400, "Chinell, David F (GE EntSol,
Security)"  wrote:

>Is there any way to create a list of the graphics used in a FM file, 
>including the path name of the file?

Sure.  From the Special menu, generate a List of -> References (or an
Index of -> References, if you prefer them alphabetical), and select
Imported Graphics as what to include.

HTH!

-- Jeremy H. Griffith, at Omni Systems Inc.
http://www.omsys.com/
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Exporting the paths of graphics used

2009-05-19 Thread Combs, Richard
Susan Curtzwiler wrote: 

> I followed the directions below and all I got was a blank FMKR page.

Then the FM file or book for which you generated the list or index
doesn't contain any graphics imported by reference. FM doesn't know the
file path and name of graphics copied into the document (there's no
point).  

> Then I went to just make a list of figures as a stand alone file, not
part
> of the book file.

Do you mean that within a single FM file, not a book, you selected
Special > List of > Figures? OK, then in the Set Up List of Figures
dialog, you had to select the paragraphs to include (your figure
captions). 

But now you've changed the subject completely. Lists of figures, tables,
etc., are lists of paragraphs in FM. That's very different from a list
of imported graphics, fonts, text insets, or other references.

> That worked great, I got the list.
> 1. Now, how do I alphabatize them. 

Select Special > List of > Paragraphs (Alphabetical) -- or for a book,
Add > List of > Paragraphs (Alphabetical) -- and select the paragraphs
to include.

> 2. Isn't there a simple sort feature like Word?  Seems like then I
could
> make the sorted list as a template and work thru the entire book.

I don't understand. 

> 3.  Is their an easier way to work within the complete book file to
get a
> full list of figures at one time?

What is it that you can't do with (from the book window) Add > List of >
Figures or Add > List of > Paragraphs (Alphabetical)?

> 4.  Also, make a list of tables.

What is it that you can't do with (from the book window) Add > List of >
Tables or Add > List of > Paragraphs (Alphabetical)?

> I want to use this same technique to make a list of the titles from my
TOC,
> and arrange them  either by WI number or alpha to create a quick
hyperlink
> file for users easy reference.

I don't understand. But again, List of > Paragraphs (Alphabetical) will
give you alpha lists of whatever paragraph format(s) you want (like
Head1, Head2, ...). 

I don't know what a WI number is, but maybe if you spend some quality
time with the generated lists topics in the help or user manual, you can
figure out how to do something with that, too. FM's generated lists
functionality is pretty robust and versatile.

HTH!
Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--







Lists of figures and tables in alpha order (was FW: Exporting the paths of graphics used)

2009-05-19 Thread Combs, Richard
You'd think that after gently chiding Susan for having "changed the
subject completely," I'd remember to change the subject line of my
reply, wouldn't you? Sorry! Here it is for the archives.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Combs,
Richard
Sent: Tuesday, May 19, 2009 4:10 PM
To: Susan Curtzwiler; framers at lists.frameusers.com
Subject: RE: Exporting the paths of graphics used

Susan Curtzwiler wrote: 

> I followed the directions below and all I got was a blank FMKR page.

Then the FM file or book for which you generated the list or index
doesn't contain any graphics imported by reference. FM doesn't know the
file path and name of graphics copied into the document (there's no
point).  

> Then I went to just make a list of figures as a stand alone file, not
part
> of the book file.

Do you mean that within a single FM file, not a book, you selected
Special > List of > Figures? OK, then in the Set Up List of Figures
dialog, you had to select the paragraphs to include (your figure
captions). 

But now you've changed the subject completely. Lists of figures, tables,
etc., are lists of paragraphs in FM. That's very different from a list
of imported graphics, fonts, text insets, or other references.

> That worked great, I got the list.
> 1. Now, how do I alphabatize them. 

Select Special > List of > Paragraphs (Alphabetical) -- or for a book,
Add > List of > Paragraphs (Alphabetical) -- and select the paragraphs
to include.

> 2. Isn't there a simple sort feature like Word?  Seems like then I
could
> make the sorted list as a template and work thru the entire book.

I don't understand. 

> 3.  Is their an easier way to work within the complete book file to
get a
> full list of figures at one time?

What is it that you can't do with (from the book window) Add > List of >
Figures or Add > List of > Paragraphs (Alphabetical)?

> 4.  Also, make a list of tables.

What is it that you can't do with (from the book window) Add > List of >
Tables or Add > List of > Paragraphs (Alphabetical)?

> I want to use this same technique to make a list of the titles from my
TOC,
> and arrange them  either by WI number or alpha to create a quick
hyperlink
> file for users easy reference.

I don't understand. But again, List of > Paragraphs (Alphabetical) will
give you alpha lists of whatever paragraph format(s) you want (like
Head1, Head2, ...). 

I don't know what a WI number is, but maybe if you spend some quality
time with the generated lists topics in the help or user manual, you can
figure out how to do something with that, too. FM's generated lists
functionality is pretty robust and versatile.

HTH!
Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--





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Exporting the paths of graphics used

2009-05-19 Thread Susan Curtzwiler
Richard, 
   Thank you for the detailed information.  I will work with them this 
afternoon. 

Cheers,
Sue 



From: Combs, Richard [mailto:richard.co...@polycom.com]
Sent: Tue 5/19/2009 3:09 PM
To: Susan Curtzwiler; framers at lists.frameusers.com
Subject: RE: Exporting the paths of graphics used



Susan Curtzwiler wrote:

> I followed the directions below and all I got was a blank FMKR page.

Then the FM file or book for which you generated the list or index
doesn't contain any graphics imported by reference. FM doesn't know the
file path and name of graphics copied into the document (there's no
point). 

> Then I went to just make a list of figures as a stand alone file, not
part
> of the book file.

Do you mean that within a single FM file, not a book, you selected
Special > List of > Figures? OK, then in the Set Up List of Figures
dialog, you had to select the paragraphs to include (your figure
captions).

But now you've changed the subject completely. Lists of figures, tables,
etc., are lists of paragraphs in FM. That's very different from a list
of imported graphics, fonts, text insets, or other references.

> That worked great, I got the list.
> 1. Now, how do I alphabatize them.

Select Special > List of > Paragraphs (Alphabetical) -- or for a book,
Add > List of > Paragraphs (Alphabetical) -- and select the paragraphs
to include.

> 2. Isn't there a simple sort feature like Word?  Seems like then I
could
> make the sorted list as a template and work thru the entire book.

I don't understand.

> 3.  Is their an easier way to work within the complete book file to
get a
> full list of figures at one time?

What is it that you can't do with (from the book window) Add > List of >
Figures or Add > List of > Paragraphs (Alphabetical)?

> 4.  Also, make a list of tables.

What is it that you can't do with (from the book window) Add > List of >
Tables or Add > List of > Paragraphs (Alphabetical)?

> I want to use this same technique to make a list of the titles from my
TOC,
> and arrange them  either by WI number or alpha to create a quick
hyperlink
> file for users easy reference.

I don't understand. But again, List of > Paragraphs (Alphabetical) will
give you alpha lists of whatever paragraph format(s) you want (like
Head1, Head2, ...).

I don't know what a WI number is, but maybe if you spend some quality
time with the generated lists topics in the help or user manual, you can
figure out how to do something with that, too. FM's generated lists
functionality is pretty robust and versatile.

HTH!
Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--