Re: Best Adobe tool for creating context-based help?

[David Creamer]

Have you looked at the Technical Communications Suite, with the Frame and
RoboHelp connections?

David Creamer
IDEAS Training  Consultation
http://www.IDEAStraining.com
Adobe Certified Trainer for Photoshop, Illustrator, Acrobat, InDesign,
InCopy, FrameMaker, Dreamweaver, Premiere, Captivate, GoLive, and PageMaker
Authorized Quark Training Provider
Enfocus PitStop, Markzware FlightCheck,  FileMaker Authorized Trainer


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Re: Best Adobe tool for creating context-based help?

[Galanter, Lea]

We're (the we being four separate doc sites) are planning to
transition from a system in which Word docs are transferred to
Dreamweaver (time-consuming) to using RoboHelp. (As an aside, I have
been producing documentation in Frame, but have only been producing
PDFs, not context-sensitive Help.) I bought the Adobe Tech Comm Suite
and will be authoring topics for context-sensitive Help in RoboHelp (as
well as other outputs). Because we're starting with new products, we'll
be writing topics from scratch rather than importing from Frame.

I don't have a lot of information about how the transition and the
process works yet, but I'm happy to stay in touch and share any pitfalls
and problems we encounter along the way. One thing we're making sure to
do is to plan, plan, plan -- topic structure, templates, style
guidelines, version control, folder structure, etc. I can say that
creating separate Help (the style guide) has been super-easy in
RoboHelp. My only complaint is creating styles for bulleted lists, which
seems to be impossible to do. Otherwise, I find RoboHelp quite easy to
use.

Lea Galanter
Lead Technical Editor and Writer
F T I Technology 
lea.galan...@fticonsulting.com
www.ftitechnology.com
206-689-4438 (o)
206-617-9717 (m)


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RE: Best tool for creating context-sensitive help?

[Ed Lightle]

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of
framers-requ...@lists.frameusers.com
Sent: Monday, November 15, 2010 1:00 PM
To: framers@lists.frameusers.com
Subject: framers Digest, Vol 61, Issue 12

Send framers mailing list submissions to
framers@lists.frameusers.com

Hi, Denise.

I have used WebWorks ePublisher for several years.  I create help down
to the field level and compile everything as one CHM.  Most of my
FrameMaker styles map pretty well into WebWorks styles.  Some setup is
involved like tweaking indents for some paragraph styles and adding your
company logo, etc.  But once that is done, all you do is generate your
help book in FrameMaker then generate the output from WebWorks.

The downside is that WebWorks is a little pricey.  But I haven't
upgraded for a few years because I haven't needed to.  There are several
other HAT (Help Authoring Tools) out there but I found WebWorks very
easy to use.

Ed Lightle 
Sr. Technical Writer 
Command Alkon
+1-614-799-0600 EXT. 5225
www.commandalkon.com


--

Message: 1
Date: Sun, 14 Nov 2010 10:24:39 -0800
From: Denise Salles denise.sal...@gmail.com
To: framers@lists.frameusers.com
Subject: Best Adobe tool for creating context-based help?
Message-ID:
aanlktikwdnar7ht33r1ujb0l_jk4t+quhlkgbwxxe...@mail.gmail.com
Content-Type: text/plain; charset=ISO-8859-1

Hi,

I'm wondering if anyone has a recommendation for the tool for crafting
context-based online help. We've always used exported text from Frame;
then
used DreamWeaver to create separate .html topics, applied our company
standard CSS, etc., but I am thinking there's got to be a better way,
because it is clunky and the last product I worked on ended up with 98
separate .html files.

I don't generally build online help (usually write User Guides, Getting
Started stuff, etc.), and would very much appreciate any suggestions
from
any expert advice!

What we're looking to do is have context-based help, which may also
provide
links to other topics, i.e., within the body of the help as well as
Additional Topics at the bottom...

Many thanks in advance! Sincerely,
Denise Salles


--

Message: 2
Date: Sun, 14 Nov 2010 15:11:50 -0500
From: Art Campbell art.campb...@gmail.com
To: Denise Salles denise.sal...@gmail.com
Cc: framers@lists.frameusers.com
Subject: Re: Best Adobe tool for creating context-based help?
Message-ID:
aanlktinquyehjmxigzkeubscxggb490gs6trb=hbn...@mail.gmail.com
Content-Type: text/plain; charset=ISO-8859-1

I use MIF2Go to export from Frame; you can configure it to generate
the context mappings as you wish.

Art Campbell
 ? ? ? ? ? ? ? art.campb...@gmail.com
? ... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl. -- Richard Thompson
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? No disclaimers
apply.
? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?? DoD 358



On Sun, Nov 14, 2010 at 1:24 PM, Denise Salles denise.sal...@gmail.com
wrote:
 Hi,

 I'm wondering if anyone has a recommendation for the tool for crafting
 context-based online help. We've always used exported text from Frame;
then
 used DreamWeaver to create separate .html topics, applied our company
 standard CSS, etc., but I am thinking there's got to be a better way,
 because it is clunky and the last product I worked on ended up with 98
 separate .html files.

 I don't generally build online help (usually write User Guides,
Getting
 Started stuff, etc.), and would very much appreciate any suggestions
from
 any expert advice!

 What we're looking to do is have context-based help, which may also
provide
 links to other topics, i.e., within the body of the help as well as
 Additional Topics at the bottom...

 Many thanks in advance! Sincerely,
 Denise Salles
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End of framers Digest, Vol 61, Issue 12
***
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Re: Best Adobe tool for creating context-based help?

[Wim Hooghwinkel - idtp]

Try Webworks, or Adobe AIR through Robohelp. 

 

 

Kind regards, vriendelijke groet,

Wim Hooghwinkel

iDTP - Technical Communication Consultant

Adobe Certified Expert (ACE) in FrameMaker

tel. +31652036811
Skype wimhooghwinkel
Twitter @idtp @NLDITA
 mailto:i...@idtp.eu i...@idtp.eu 
www.idtp.eu
www.nldita.nl
FrameMaker support: framema...@idtp.eu

 

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Re: Best Adobe tool for creating context-based help?

[Bill Swallow]

 I'm wondering if anyone has a recommendation for the tool for crafting
 context-based online help. We've always used exported text from Frame; then
 used DreamWeaver to create separate .html topics, applied our company
 standard CSS, etc., but I am thinking there's got to be a better way,
 because it is clunky and the last product I worked on ended up with 98
 separate .html files.

Wow! Yes! Yes, there is a better way!

Look at Adobe's Technical Communication Suite, and also WebWorks
ePublisher. If you'd like help making this move, I'm more than happy
to help. It's what I do. :)

-- 
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood
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Announcement - Acrobat 10 Launch Event - Israel

[Dov Isaacs]

לחברי בארץ ישראל:
http://acrobatx.eventbrite.com/

  - דב

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Announcement - Acrobat 10 Launch Event - Israel

[Dov Isaacs]

לחברי בארץ ישראל:
http://acrobatx.eventbrite.com/

  - דב

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RE: Job Posting Question.

[Harding, Dan]

I think Alan's suggestion has merit.  A separate job posting/finding group 
would be a great asset.

I'll post a dissenting opinion, simply because by fragmenting this list into 
sublists you potentially wind up with a much smaller audience seeing the 
announcement, not to mention unawareness of the existence of the new list. This 
list has an established audience.

I think that with some common sense guidelines, job posting/wanted posts are 
on-target for the list (feel free to disagree with any or all of the following; 
I'm just throwing them out there):

1. The position should be specifically FrameMaker-related; no generics.

2. The subject line should have a title or prefix that clearly indicates it is 
an employment-related announcement (EMPLOYMENT:  or something similar).

3. There should be a mandatory waiting period before reposting the same 
announcement (1x a month max? biweekly perhaps?)

It shouldn't be a problem as long as there are no abusers of the policy... 
naïve perhaps, but hey, I can wish! :)

-Dan
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Best Adobe tool for creating context-based help?

[David Creamer]

Have you looked at the Technical Communications Suite, with the Frame and
RoboHelp connections?

David Creamer
IDEAS Training & Consultation
http://www.IDEAStraining.com
Adobe Certified Trainer for Photoshop, Illustrator, Acrobat, InDesign,
InCopy, FrameMaker, Dreamweaver, Premiere, Captivate, GoLive, and PageMaker
Authorized Quark Training Provider
Enfocus PitStop, Markzware FlightCheck, & FileMaker Authorized Trainer

Best Adobe tool for creating context-based help?

[Galanter, Lea]

We're (the "we" being four separate doc sites) are planning to
transition from a system in which Word docs are transferred to
Dreamweaver (time-consuming) to using RoboHelp. (As an aside, I have
been producing documentation in Frame, but have only been producing
PDFs, not context-sensitive Help.) I bought the Adobe Tech Comm Suite
and will be authoring topics for context-sensitive Help in RoboHelp (as
well as other outputs). Because we're starting with new products, we'll
be writing topics from scratch rather than importing from Frame.

I don't have a lot of information about how the transition and the
process works yet, but I'm happy to stay in touch and share any pitfalls
and problems we encounter along the way. One thing we're making sure to
do is to plan, plan, plan -- topic structure, templates, style
guidelines, version control, folder structure, etc. I can say that
creating separate Help (the style guide) has been super-easy in
RoboHelp. My only complaint is creating styles for bulleted lists, which
seems to be impossible to do. Otherwise, I find RoboHelp quite easy to
use.

Lea Galanter
Lead Technical Editor and Writer
F T I Technology 
lea.galanter at fticonsulting.com
www.ftitechnology.com
206-689-4438 (o)
206-617-9717 (m)

Best tool for creating context-sensitive help?

[Ed Lightle]

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of
framers-request at lists.frameusers.com
Sent: Monday, November 15, 2010 1:00 PM
To: framers at lists.frameusers.com
Subject: framers Digest, Vol 61, Issue 12

Send framers mailing list submissions to
framers at lists.frameusers.com

Hi, Denise.

I have used WebWorks ePublisher for several years.  I create help down
to the field level and compile everything as one CHM.  Most of my
FrameMaker styles map pretty well into WebWorks styles.  Some setup is
involved like tweaking indents for some paragraph styles and adding your
company logo, etc.  But once that is done, all you do is generate your
help book in FrameMaker then generate the output from WebWorks.

The downside is that WebWorks is a little pricey.  But I haven't
upgraded for a few years because I haven't needed to.  There are several
other HAT (Help Authoring Tools) out there but I found WebWorks very
easy to use.

Ed Lightle 
Sr. Technical Writer 
Command Alkon
+1-614-799-0600 EXT. 5225
www.commandalkon.com


--

Message: 1
Date: Sun, 14 Nov 2010 10:24:39 -0800
From: Denise Salles 
To: framers at lists.frameusers.com
Subject: Best Adobe tool for creating context-based help?
Message-ID:

Content-Type: text/plain; charset=ISO-8859-1

Hi,

I'm wondering if anyone has a recommendation for the tool for crafting
context-based online help. We've always used exported text from Frame;
then
used DreamWeaver to create separate .html topics, applied our company
standard CSS, etc., but I am thinking there's got to be a better way,
because it is clunky and the last product I worked on ended up with 98
separate .html files.

I don't generally build online help (usually write User Guides, Getting
Started stuff, etc.), and would very much appreciate any suggestions
from
any expert advice!

What we're looking to do is have context-based help, which may also
provide
links to other topics, i.e., within the body of the help as well as
"Additional Topics" at the bottom...

Many thanks in advance! Sincerely,
Denise Salles


--

Message: 2
Date: Sun, 14 Nov 2010 15:11:50 -0500
From: Art Campbell 
To: Denise Salles 
Cc: framers at lists.frameusers.com
Subject: Re: Best Adobe tool for creating context-based help?
Message-ID:

Best Adobe tool for creating context-based help?

[Wim Hooghwinkel - idtp]

Try Webworks, or Adobe AIR through Robohelp. 





Kind regards, vriendelijke groet,

Wim Hooghwinkel

iDTP - Technical Communication Consultant

Adobe Certified Expert (ACE) in FrameMaker

tel. +31652036811
Skype wimhooghwinkel
Twitter @idtp @NLDITA
  info at idtp.eu 
www.idtp.eu
www.nldita.nl
FrameMaker support: framemaker at idtp.eu

Best Adobe tool for creating context-based help?

[Bill Swallow]

> I'm wondering if anyone has a recommendation for the tool for crafting
> context-based online help. We've always used exported text from Frame; then
> used DreamWeaver to create separate .html topics, applied our company
> standard CSS, etc., but I am thinking there's got to be a better way,
> because it is clunky and the last product I worked on ended up with 98
> separate .html files.

Wow! Yes! Yes, there is a better way!

Look at Adobe's Technical Communication Suite, and also WebWorks
ePublisher. If you'd like help making this move, I'm more than happy
to help. It's what I do. :)

-- 
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood

Announcement - Acrobat 10 Launch Event - Israel

[Dov Isaacs]

?  ?:


  - ??

Announcement - Acrobat 10 Launch Event - Israel

[Dov Isaacs]

?  ?:


  - ??

Job Posting Question.

[Harding, Dan]

"I think Alan's suggestion has merit.  A separate job posting/finding group 
would be a great asset."

I'll post a dissenting opinion, simply because by fragmenting this list into 
sublists you potentially wind up with a much smaller audience seeing the 
announcement, not to mention unawareness of the existence of the new list. This 
list has an established audience.

I think that with some common sense guidelines, job posting/wanted posts are 
on-target for the list (feel free to disagree with any or all of the following; 
I'm just throwing them out there):

1. The position should be specifically FrameMaker-related; no generics.

2. The subject line should have a title or prefix that clearly indicates it is 
an employment-related announcement ("EMPLOYMENT: " or something similar).

3. There should be a mandatory waiting period before reposting the same 
announcement (1x a month max? biweekly perhaps?)

It shouldn't be a problem as long as there are no abusers of the policy... 
na?ve perhaps, but hey, I can wish! :)

-Dan