More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Rob Shell
Dear framers:
 I must add that I have found another disadvantage to buying TCS4,
especially if you are a first-time buyer.
TCS4 does not include Photoshop, whereas TCS2 does, or did.
I must confess that I find it odd that Adobe and not a single reviewer has
mentioned this.
If you are a student, it would be better to buy TCS2, even though Adobe has
stopped support for this product.
To sum up.
Framemaker 11 has been upgraded for structured documentation not
unstructured.
1. One cannot print a book in unstructured FM11.
2. Forget about online support.
3. Do without Photoshop.
4. Forget about timely patches
As a user of many programs over the years, what I see here is a drastic
cutting down of FrameMaker
Perhaps the FrameMaker accountants are fighting with the programmers and
engineers. Less is more.
I believe that FM is a great product, but the writing is on the wall. 
The view from Norton: Few users: slightly unstable.

Rob Shell
Windows Seven
FrameMaker 9 patched
4 GB RAM
3 TB hd



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RE: zoom freedom!

2012-09-26 Thread Craig Ede

I believe that has always been the case. I started back with Frame 3. Setting 
the zoom to 1600 was one way of getting around the problem of the screen 
display not really being like the printout, so I have often used this when 
precise positioning is needed. Your picked setting always replaced one of the 
ones in the presets for that session.

Craig

 But I just discovered that you can type any number you like in the zoom 
 box where FM 11 lists only 25/50/80/100.  Clicking the zoom level 
 selects the contents, and you can type something like 521, hit enter, 
 and get that magnification.  Numbers larger than 1600 are replaced by 
 1600; less than 25 are replaced by 25.  So even though Adobe forgot to 
 include all the old familiar sizings and the Set command on FM 11's zoom 
 picker, you can quickly get whatever size you need.
 
 Works in 9 and 10, too.
 

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RE: Document Revision Control

2012-09-26 Thread Craig Ede

We used to routinely save books of 1000+ and 2000+ pages into RCS as MIF. It's 
true that the diffs were so many that they were useless as a way of seeing what 
changed. But since we couldn't save the binaries in that environment, we had to 
use MIF for revision control. And storage was (is!) cheap.

Craig


 
 And .mif files can take up more than seven times as much space as .fm 
 files -- if they contain as much changed information as Chris says, then 
 versioning .mif files to save space is highly counterproductive!

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Acrobat X pdfs produced by FM10 remain open

2012-09-26 Thread Craig Ede

Framers,

I'm using Acrobat X in tandem with Framemaker 10 to produce PDFs (thus the 
posting here). Over that last couple of days Acrobat leaves the files locked 
after I produce and view and close the files in Acrobat. (The system says the 
file is still open in Acrobat when I try to replace it.) This also prevents 
renaming the files. The only solution to close the files is to shut down the 
computer; logging the user off and logging back on does not work. Anybody else 
seeing this? Any solutions?

Previously my Acrobat X has worked fine except for the brief period in early 
August when Adobe turned off my Acrobat one month after I installed CS6, which 
had not installed Acrobat X because I already had it installed since 2/11 when 
I installed Tech Suite 3 on this computer. Talk about punishing early adopters 
of their products. Sheesh! That only took a couple hours to untangle!

Any help would be appreciated. Dov?

Thanks.

Craig
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RE: copying Save as HTML settings from one FM10 file to another

2012-09-26 Thread David Artman
 Original Message 
From: John Sgammato jsgamm...@imprivata.com
Date: Tue, September 25, 2012 12:37 pm

  Does anyone know if there is a way to copy the Save as HTML settings
from one unstructured FM10 file to another? I don’t want to go through
the whole procedure again for every document!

I don't have FM10, but I thought I'd investigate for you in FM 8.

My basic notion was save source as MIF, find its HTML Output settings,
and copy them over the target file (also saved as MIF).

From what I can tell, then HTML settings are baked into every Pgf
Format that has relevant settings (ex: page break at heading levels X;
indent levels of list pgf formats, etc.). So you'd either have to find
each added line in the Pgf formatting in the source MIF and add it to
the target MIF (at the appropriate point in the markup)... or just redo
them in the FM GUI.

My big question: could you use a common template, set the HTML settings
on the template, then import the relevant elements (pgf, char, tables,
footnotes) to any doc that needs it? Perhaps your styles are not
consistent between source and target docs? If so... you gotta do the GUI
setup for each differently-styled doc, ideally in a template from which
you can import formats to any/all affected docs with the same styles.

Good luck!
David
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RE: copying Save as HTML settings from one FM10 file to another

2012-09-26 Thread David Artman
Or, yeah... do what Rick said. *blush*

But even THAT only works if you have consistent style names between
source and target.

*sheepishly shuffle away*
David


 Original Message 
Subject: RE: copying Save as HTML settings from one FM10 file to
another
From: Rick Quatro r...@rickquatro.com
Date: Tue, September 25, 2012 1:09 pm
To: 'John Sgammato' jsgamm...@imprivata.com,
framers@lists.frameusers.com

Hi John,
 
The information is stored on a document's reference pages, so you should
be able to use File  Import Formats to import the reference pages from
one document to another.
 
Rick
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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Gust, Dieter
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop

  I must add that I have found another disadvantage to buying TCS4, especially 
 if you are a first-time buyer. 
 TCS4 does not include Photoshop, whereas TCS2 does, or did
 I must confess that I find it odd that Adobe and not a single reviewer has 
 mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture 
and Illustrator which are  included instead of Photoshop (!!) are the better 
choice. .

 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in 
structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and 
customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side 
effects and therefore must be careful with hastily tips and workarounds, a lot 
of well-known experts in framers are giving fast and valuable feedback to 
almost any problem.

 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. 
A lot of customers asked for switching from Photoshop to Illustrator which is 
now included in TCS4.

 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
while I hate bugs like  a plague Adobe delivers patches as soon as possible. 
O.K. The Adobe team might think about a similar approach like Microsoft in 
order to establish hotfixes beside regular patches.

 As a user of many programs over the years, what I see here is a drastic 
 cutting down of FrameMaker 
If you think of licenses I fear you may be right but if you think of the 
commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be much 
too little.
Dieter Gust
itl AG, Munich
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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Jeff Coatsworth
I'd have to agree with Dieter on this one Rob - a number of us beta testers of 
TCS made the comment about what, no PS? in TCS4, but the more I think about 
it as a TCS3 user, the more it makes sense - I hardly ever used PS in my 
workflows. I did confirm that upgrading to TCS4 does preserve your PS install, 
so for upgraders, it will still be around. I think if you were a heavy PS user, 
you probably used it more with the Creative Suite apps like InDesign or 
Dreamweaver than you would have tech writing.

Support with Adobe is always hit or miss - if you can connect with someone who 
really cares, things can get resolved. I've had a couple of my long standing 
issues resolved with TCS4 (of course, I have also encountered new issues - like 
the print book to pdf bug LOL). The best deal is to get an upgrade contract 
that now includes support thrown in - it's a good deal.

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Gust, Dieter
Sent: Wednesday, September 26, 2012 7:59 AM
To: framers@lists.frameusers.com
Subject: RE: More bad news on TCS4: no longer includes Photoshop

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop

  I must add that I have found another disadvantage to buying TCS4, especially 
 if you are a first-time buyer. 
 TCS4 does not include Photoshop, whereas TCS2 does, or did
 I must confess that I find it odd that Adobe and not a single reviewer has 
 mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture 
and Illustrator which are  included instead of Photoshop (!!) are the better 
choice. .

 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in 
structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and 
customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side 
effects and therefore must be careful with hastily tips and workarounds, a lot 
of well-known experts in framers are giving fast and valuable feedback to 
almost any problem.

 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. 
A lot of customers asked for switching from Photoshop to Illustrator which is 
now included in TCS4.

 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
while I hate bugs like  a plague Adobe delivers patches as soon as possible. 
O.K. The Adobe team might think about a similar approach like Microsoft in 
order to establish hotfixes beside regular patches.

 As a user of many programs over the years, what I see here is a drastic 
 cutting down of FrameMaker 
If you think of licenses I fear you may be right but if you think of the 
commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be much 
too little.
Dieter Gust
itl AG, Munich
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Re: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Art Campbell
Illustrator is a better choice as a component? Really? Ever try editing
hundreds of screen snaps for software documentation in Illustrator?
Either it's a significant mistake by the marketing team, or a significant
win by the marketing team as it greatly increases Photoshop licenses

Art Campbell
  art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.


On Wed, Sep 26, 2012 at 7:59 AM, Gust, Dieter dieter.g...@itl.eu wrote:

 From: framers-boun...@lists.frameusers.com [mailto:
 framers-boun...@lists.frameusers.com] On Behalf Of Rob Shell
 Sent: Wednesday, September 26, 2012 12:23 PM
 Subject: More bad news on TCS4: no longer includes Photoshop

   I must add that I have found another disadvantage to buying TCS4,
 especially if you are a first-time buyer.
  TCS4 does not include Photoshop, whereas TCS2 does, or did
  I must confess that I find it odd that Adobe and not a single reviewer
 has mentioned this.
 If you really need Photoshop, I understand you.

 If you think of typical technical documentation use cases,
 RoboScreenCapture and Illustrator which are  included instead of Photoshop
 (!!) are the better choice. .

  1. One cannot print a book in unstructured FM11.
 You refer to a bug, which is really annoying, but printing the book in
 structured mode might be a suitable workaround for the short.
 Save the book as PDF file is working in unstructured mode.

  2. Forget about online support.
 Why? Online support always is a combination of official Adobe feedback and
 customer feedback from all over the world.
 While an official Adobe feedback always will have to take into account
 side effects and therefore must be careful with hastily tips and
 workarounds, a lot of well-known experts in framers are giving fast and
 valuable feedback to almost any problem.

  3. Do without Photoshop.
 Most technical documentation use cases don't deal with CMYK  so I think
 cheap software or freeware (Photoshop Elements, IrfanView...) should
 fulfill the demands. For screenshots RoboScreenCapture (which is good) is
 included in TCS4. A lot of customers asked for switching from Photoshop to
 Illustrator which is now included in TCS4.

  4. Forget about timely patches
 Why?
 The Adobe TCS team is always seeking dedicated contact to TCS customers,
 and while I hate bugs like  a plague Adobe delivers patches as soon as
 possible. O.K. The Adobe team might think about a similar approach like
 Microsoft in order to establish hotfixes beside regular patches.

  As a user of many programs over the years, what I see here is a drastic
 cutting down of FrameMaker
 If you think of licenses I fear you may be right but if you think of the
 commitment of Adobe this has increased from year to year.
 But indeed to compete with InDesign and Word the commitment might still be
 much too little.
 Dieter Gust
 itl AG, Munich
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Localization Process with FrameMaker 10

2012-09-26 Thread Joseph Lorenzini
Hi all,

I am using unstructured FrameMaker 10. I am documenting a product in
English, which needs to be translated into Chinese every release. I was
curious what process people use to do the localization. Here is the process
I was thinking about using with the existing documentation.

1. there would be two versions of each document. One for english and
another Chinese. I thought about using the same Framemaker files and
conditionalizing the text based on language but that seemed awfully messy.
2.place all FM files in SVN so they are source control.
3. for each release, turn on track changes for the English versions.
4. once documentation for the release is complete, commit FM files to SVN.
5. localization person retrieves files from SVN.
6. Using the FM TT toolbar, the translator searches for any changes since
the last release.
7. For the changes the translator finds, the person goes to the chinese
version and makes the appropriate updates.
8. I am not sure how to handle changes to screenshots though, so any
suggestions on that would be helpful.

So what does everyone think about the above process? Is there a better way
to do this? I can't say that I am crazy about using track changes
considering how crude and unstable they are (hello framemaker crashes) but
they are better than nothing.

Thanks,
Joseph Lorenzini
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Re: Acrobat X pdfs produced by FM10 remain open

2012-09-26 Thread Robert Lauriston
Have you tried closing the Acrobat application? That worked for me. It
was a Windows locking issue, not an Acrobat thing, I encountered it
with a couple of other programs.

On Tue, Sep 25, 2012 at 6:47 AM, Craig Ede craig...@hotmail.com wrote:
 I'm using Acrobat X in tandem with Framemaker 10 to produce PDFs (thus the
 posting here). Over that last couple of days Acrobat leaves the files locked
 after I produce and view and close the files in Acrobat. (The system says
 the file is still open in Acrobat when I try to replace it.)
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Re: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Writer
As for editing images, even though I have CS 5, most of the time I use Paint 
Shop Pro (≈$100). Obviously, I have simpler photographic needs than many other 
people.

I prefer Paint Shop Pro, too. Photoshop is usually overkill for me. Maybe it's 
because we're Canadian, Allison. =D

Nadine

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Re: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Robert Lauriston
Getting Illustrator makes upgrading from TCS 3.5 to 4 considerably
more appealing, not that I plan to.

I have Photoshop but it's overkill for my needs. I would never spend a
dime on it. There are freeware bitmap editors that do everything I
need from Photoshop.

You really can't print books from FrameMaker 11? That's a pretty
dreadful bug, but I always save as PDF and print from that anyway.
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RE: Localization Process with FrameMaker 10

2012-09-26 Thread Alison Craig
Joseph:


1.  When you talk about the translator do you mean a professional at an 
LSP (Language Service Provider) or someone in-house who speaks/writes Chinese, 
so you use him/her? If the latter, I don't recommend it. The ability to 
speak/write a language does not a translator make. Following that logic, anyone 
who speaks/writes English, can be an English technical writer - and we all know 
that isn't true.

2.  This is my process for an initial translation. Subsequent translations 
are almost identical but some things like creating Variable files are already 
done (note that my manuals are conditionalized so there are actually 5 manuals 
in one unstructured FM book files (22 separate FM files in this book):

a. Complete manuals

b. Log completed manual into VSS

c. Create a completed manual English Master file folder(s) - different from 
your working folder(s)

d. Accept all Track Changes

e. Create all final PDFs and release English manuals

f.  Keep a copy, by product/condition, of all finished FM files that are 
used to create each PDF

g. Create a new folder(s) for translation (I do this by language as we 
translate into 7 different languages at the moment - we have done up to 17)

h. Copy a writable set of English Master files into the Simplified Chinese 
translation folder(s)

i.   Create Variable files for translation files

j.   Send files to LSP for quote (including request for creation of 
translation Glossary before 1st translation begins. It's also best to have this 
proofed by an in-country expert before beginning the actual translation job.)

k. Authorize translation based on quote

l.   When the job is finished, always get a copy of the Glossary and 
new/updated Translation Memory (TM) so you can change LSPs at your discretion.

m.When you do your 2nd and subsequent rounds of translation, the LSP will 
process the new FM files and the TM with professional tools (like TRADOS) to 
ensure that exact matches, fuzzy matches and repetitions are factored into the 
price and job cycle, ensuring that only new or edited text needs to be 
translated.

This is a quick overview of my process. Some might find steps c and f-h a bit 
of overkill, but as I work with Medical Devices, we have an internal ISO 
release process. We are also constantly applying to new countries for 
Regulatory approval to sell our systems. I have learned the hard way that if I 
cannot recreate on-demand, an exact copy of a specific manual type/release - 
sometimes with new document numbers and languages codes - then things get 
extremely difficult for me. I also need to be able to recreate translated 
manuals with specific changes required by Regulatory bodies (the SFDA in the 
People's Republic of China is particularly demanding)

Hope this helps,

Alison


Alison Craig
Technical Documentation Lead

604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508
Ultrasonix Medical Corporation | www.ultrasonix.comhttp://www.ultrasonix.com/

[cid:image001.gif@01CD9BED.742DB780]

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Joseph Lorenzini
Sent: Wednesday, September 26, 2012 11:35 AM
To: FrameMaker Forum; tcs-us...@googlegroups.com
Subject: Localization Process with FrameMaker 10

Hi all,

I am using unstructured FrameMaker 10. I am documenting a product in English, 
which needs to be translated into Chinese every release. I was curious what 
process people use to do the localization. Here is the process I was thinking 
about using with the existing documentation.

1. there would be two versions of each document. One for english and another 
Chinese. I thought about using the same Framemaker files and conditionalizing 
the text based on language but that seemed awfully messy.
2.place all FM files in SVN so they are source control.
3. for each release, turn on track changes for the English versions.
4. once documentation for the release is complete, commit FM files to SVN.
5. localization person retrieves files from SVN.
6. Using the FM TT toolbar, the translator searches for any changes since the 
last release.
7. For the changes the translator finds, the person goes to the chinese version 
and makes the appropriate updates.
8. I am not sure how to handle changes to screenshots though, so any 
suggestions on that would be helpful.

So what does everyone think about the above process? Is there a better way to 
do this? I can't say that I am crazy about using track changes considering how 
crude and unstable they are (hello framemaker crashes) but they are better than 
nothing.

Thanks,
Joseph Lorenzini
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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Alison Craig
One of the reasons I never seriously looked at the TCS was because it included 
Photoshop (which I almost never use) but excluded Illustrator (which I use 
frequently). As it couldn't replace my go to program in CS 5, it was a 
non-starter.

As for editing images, even though I have CS 5, most of the time I use Paint 
Shop Pro (≈ $100). Obviously, I have simpler photographic needs than many other 
people.

As for FM11 not being able to reliably print to book, that makes it a 
non-starter for me until that bug is fixed and field tested as I have to print 
to book and distill due to mixed page sizes in one of most important manual 
suites. Besides, having to use a workaround for a simple, obvious and necessary 
thing like printing, reflects very badly on Adobe's testing team.

Alison

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Art Campbell
Sent: Wednesday, September 26, 2012 5:58 AM
To: Gust, Dieter
Cc: framers@lists.frameusers.com
Subject: Re: More bad news on TCS4: no longer includes Photoshop

Illustrator is a better choice as a component? Really? Ever try editing 
hundreds of screen snaps for software documentation in Illustrator?
Either it's a significant mistake by the marketing team, or a significant win 
by the marketing team as it greatly increases Photoshop licenses

Art Campbell
  art.campb...@gmail.commailto:art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52 Vincent and a 
redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358

I support www.TheGrotonLine.comhttp://www.TheGrotonLine.com, hyperlocal news 
for Groton MA.

On Wed, Sep 26, 2012 at 7:59 AM, Gust, Dieter 
dieter.g...@itl.eumailto:dieter.g...@itl.eu wrote:
From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 
[mailto:framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com]
 On Behalf Of Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop

  I must add that I have found another disadvantage to buying TCS4, especially 
 if you are a first-time buyer.
 TCS4 does not include Photoshop, whereas TCS2 does, or did
 I must confess that I find it odd that Adobe and not a single reviewer has 
 mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture 
and Illustrator which are  included instead of Photoshop (!!) are the better 
choice. .

 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in 
structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and 
customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side 
effects and therefore must be careful with hastily tips and workarounds, a lot 
of well-known experts in framers are giving fast and valuable feedback to 
almost any problem.

 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. 
A lot of customers asked for switching from Photoshop to Illustrator which is 
now included in TCS4.

 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
while I hate bugs like  a plague Adobe delivers patches as soon as possible. 
O.K. The Adobe team might think about a similar approach like Microsoft in 
order to establish hotfixes beside regular patches.

 As a user of many programs over the years, what I see here is a drastic 
 cutting down of FrameMaker
If you think of licenses I fear you may be right but if you think of the 
commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be much 
too little.
Dieter Gust
itl AG, Munich
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Re: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Bernard Gagne
It's never been an either/or selection for me. I started my career as a 
technical illustrator and use both Illustrator and Photoshop extensively in my 
work. I can appreciate that most of you work in the software field, where 
screen grabs are pretty much the extent of your graphic work. However, there 
are still many of us working writing manuals for mechanical components. We 
require far more sophisticated tools for illustration than screen grabbing 
software.
I will admit I dislike the TCS model intensely, especially since I already own 
the Creative Suite. Why is it so much more expensive? Why can't I buy a basic 
suite and add components as I need them for a fraction of the cost of the 
individual software packages? It's not like I have much of a use for Robohelp 
anyway.
Just my two-cents.

Bernard Gagne



 From: Art Campbell art.campb...@gmail.com
To: Gust, Dieter dieter.g...@itl.eu 
Cc: framers@lists.frameusers.com framers@lists.frameusers.com 
Sent: Wednesday, September 26, 2012 8:57:40 AM
Subject: Re: More bad news on TCS4: no longer includes Photoshop
 

Illustrator is a better choice as a component? Really? Ever try editing 
hundreds of screen snaps for software documentation in Illustrator?

Either it's a significant mistake by the marketing team, or a significant win 
by the marketing team as it greatly increases Photoshop licenses
Art Campbell                                                                    
      art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52 Vincent and a 
redheaded girl. -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.



On Wed, Sep 26, 2012 at 7:59 AM, Gust, Dieter dieter.g...@itl.eu wrote:

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop


  I must add that I have found another disadvantage to buying TCS4, 
 especially if you are a first-time buyer.
 TCS4 does not include Photoshop, whereas TCS2 does, or did

 I must confess that I find it odd that Adobe and not a single reviewer has 
 mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture 
and Illustrator which are  included instead of Photoshop (!!) are the better 
choice. .


 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in 
structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.


 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and 
customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side 
effects and therefore must be careful with hastily tips and workarounds, a lot 
of well-known experts in framers are giving fast and valuable feedback to 
almost any problem.

 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in 
TCS4. A lot of customers asked for switching from Photoshop to Illustrator 
which is now included in TCS4.


 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
while I hate bugs like  a plague Adobe delivers patches as soon as possible. 
O.K. The Adobe team might think about a similar approach like Microsoft in 
order to establish hotfixes beside regular patches.


 As a user of many programs over the years, what I see here is a drastic 
 cutting down of FrameMaker
If you think of licenses I fear you may be right but if you think of the 
commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be 
much too little.
Dieter Gust
itl AG, Munich

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Re: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Karen Robbins

At 12:00 PM -0500 9/26/12, Rob Shell wrote:

Subject: More bad news on TCS4: no longer includes Photoshop
1. One cannot print a book in unstructured FM11.


and Gust, Dieter answered:

You refer to a bug, which is really annoying, but printing the book 
in structured mode might be a suitable workaround for the short.

Save the book as PDF file is working in unstructured mode.


Has there been any word on a fix? I prefer to print to a physical 
printer from the book PDF, but others in my group don't.


Can one still print a book to a .ps file for external distilling in 
unstructured FM11?


Thanks,
Karen

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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread David Creamer
I think TSC4 should have INCLUDED Illustrator, not replaced Photoshop--but
then, Adobe didn't ask me...

In my experience, more users will benefit more from AI, than PS.
Screen captures are mostly processed in SnagIt or similar program, making PS
overkill for those images.
For image editing, Photoshop Elements is surprisingly full-featured compared
with its cost.
Most users are fine with RGB images (an RGB PDF can be converted to CMYK in
Acrobat Pro if necessary).
Luckily, TCS3 users can leave PS installed.

As far as bugs go, Suites are a marketing tool and are released on a
pre-determined schedule.
If one program is holding up the Suite, then the software is often released
with known bugs or features are left out until the next upgrade.
Just a fact of life for software users, especially Adobe's. 
However, bug fixes eventually do happen--obviously, not as fast for someone
stung by a bug, but they do happen.
Another unfortunate fact of life is that when a new version comes out
(expect TCS4.5 if the rumored Acrobat 11 comes out), bug fixes often stop
for older versions of the software.
So if Frame 11.5 comes out, I wouldn't expect too many major updates for 11.

I like Suites for the cost savings, but dislike them for the get it out the
door even if it's not ready approach.

New Frame versions always take a while to pick up steam. Many government
agencies are still using Frame 7.

David Creamer
IDEAS Training
http://www.ideastraining.com
Adobe Authorized Instructor  Certified Expert since 1995
Authorized Frame Consultant since 1991




I must add that I have found another disadvantage to buying TCS4, especially
if you are a first-time buyer.
TCS4 does not include Photoshop, whereas TCS2 does, or did.
I must confess that I find it odd that Adobe and not a single reviewer has
mentioned this.
If you are a student, it would be better to buy TCS2, even though Adobe has
stopped support for this product.
To sum up.
Framemaker 11 has been upgraded for structured documentation not
unstructured.
1. One cannot print a book in unstructured FM11.
2. Forget about online support.
3. Do without Photoshop.
4. Forget about timely patches
As a user of many programs over the years, what I see here is a drastic
cutting down of FrameMaker Perhaps the FrameMaker accountants are fighting
with the programmers and engineers. Less is more.
I believe that FM is a great product, but the writing is on the wall. 
The view from Norton: Few users: slightly unstable.

___


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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Jeff Coatsworth
They're working on it - I just got an e-mail from my contact at Adobe and 
they've recreated the issue with a sample book I gave them. There is a 
workaround - flip to Structured FM and you don't get the error. 

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston
Sent: Wednesday, September 26, 2012 11:41 AM
To: framers@lists.frameusers.com
Subject: Re: More bad news on TCS4: no longer includes Photoshop

Getting Illustrator makes upgrading from TCS 3.5 to 4 considerably
more appealing, not that I plan to.

I have Photoshop but it's overkill for my needs. I would never spend a
dime on it. There are freeware bitmap editors that do everything I
need from Photoshop.

You really can't print books from FrameMaker 11? That's a pretty
dreadful bug, but I always save as PDF and print from that anyway.
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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Jeff Coatsworth
No, in Unstructured mode, the Print Book command crashes FM. The workaround for 
now is to switch to Structured FM mode to print the book.

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Robbins
Sent: Wednesday, September 26, 2012 1:38 PM
To: framers@lists.frameusers.com
Subject: Re: More bad news on TCS4: no longer includes Photoshop

At 12:00 PM -0500 9/26/12, Rob Shell wrote:
Subject: More bad news on TCS4: no longer includes Photoshop
1. One cannot print a book in unstructured FM11.

and Gust, Dieter answered:

You refer to a bug, which is really annoying, but printing the book 
in structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

Has there been any word on a fix? I prefer to print to a physical 
printer from the book PDF, but others in my group don't.

Can one still print a book to a .ps file for external distilling in 
unstructured FM11?

Thanks,
Karen

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RE: More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Rick Quatro
Hi Bernard,

I agree. I own the Creative Suite as well and it's frustrating having
overlap of the applications. It's less expensive to buy the suites in the
first place, but when you only want to upgrade one of the components, you
can't do it.

Rick

Rick Quatro
Carmen Publishing Inc.
585-283-5045
r...@frameexpert.com

It's never been an either/or selection for me. I started my career as a
technical illustrator and use both Illustrator and Photoshop extensively in
my work. I can appreciate that most of you work in the software field, where
screen grabs are pretty much the extent of your graphic work. However, there
are still many of us working writing manuals for mechanical components. We
require far more sophisticated tools for illustration than screen grabbing
software.
I will admit I dislike the TCS model intensely, especially since I already
own the Creative Suite. Why is it so much more expensive? Why can't I buy a
basic suite and add components as I need them for a fraction of the cost of
the individual software packages? It's not like I have much of a use for
Robohelp anyway.
Just my two-cents.

Bernard Gagne


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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Rob Shell
Dear framers:
 I must add that I have found another disadvantage to buying TCS4,
especially if you are a first-time buyer.
TCS4 does not include Photoshop, whereas TCS2 does, or did.
I must confess that I find it odd that Adobe and not a single reviewer has
mentioned this.
If you are a student, it would be better to buy TCS2, even though Adobe has
stopped support for this product.
To sum up.
Framemaker 11 has been upgraded for structured documentation not
unstructured.
1. One cannot print a book in unstructured FM11.
2. Forget about online support.
3. Do without Photoshop.
4. Forget about timely patches
As a user of many programs over the years, what I see here is a drastic
cutting down of FrameMaker
Perhaps the FrameMaker accountants are fighting with the programmers and
engineers. Less is more.
I believe that FM is a great product, but the writing is on the wall. 
The view from Norton: Few users: slightly unstable.

Rob Shell
Windows Seven
FrameMaker 9 patched
4 GB RAM
3 TB hd





More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Gust, Dieter
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop

>  I must add that I have found another disadvantage to buying TCS4, especially 
> if you are a first-time buyer. 
> TCS4 does not include Photoshop, whereas TCS2 does, or did
> I must confess that I find it odd that Adobe and not a single reviewer has 
> mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture 
and Illustrator which are  included instead of Photoshop (!!) are the better 
choice. .

> 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in 
structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

> 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and 
customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side 
effects and therefore must be careful with hastily tips and workarounds, a lot 
of well-known experts in framers are giving fast and valuable feedback to 
almost any problem.

> 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. 
A lot of customers asked for switching from Photoshop to Illustrator which is 
now included in TCS4.

> 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
while "I hate bugs like  a plague" Adobe delivers patches as soon as possible. 
O.K. The Adobe team might think about a similar approach like Microsoft in 
order to establish "hotfixes" beside regular patches.

> As a user of many programs over the years, what I see here is a drastic 
> cutting down of FrameMaker 
If you think of licenses I fear you may be right but if you think of the 
commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be much 
too little.
Dieter Gust
itl AG, Munich


More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Jeff Coatsworth
I'd have to agree with Dieter on this one Rob - a number of us beta testers of 
TCS made the comment about "what, no PS?" in TCS4, but the more I think about 
it as a TCS3 user, the more it makes sense - I hardly ever used PS in my 
workflows. I did confirm that upgrading to TCS4 does preserve your PS install, 
so for upgraders, it will still be around. I think if you were a heavy PS user, 
you probably used it more with the Creative Suite apps like InDesign or 
Dreamweaver than you would have tech writing.

Support with Adobe is always hit or miss - if you can connect with someone who 
really cares, things can get resolved. I've had a couple of my long standing 
issues resolved with TCS4 (of course, I have also encountered new issues - like 
the print book to pdf bug LOL). The best deal is to get an upgrade contract 
that now includes support thrown in - it's a good deal.

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Gust, Dieter
Sent: Wednesday, September 26, 2012 7:59 AM
To: framers at lists.frameusers.com
Subject: RE: More bad news on TCS4: no longer includes Photoshop

From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop

>  I must add that I have found another disadvantage to buying TCS4, especially 
> if you are a first-time buyer. 
> TCS4 does not include Photoshop, whereas TCS2 does, or did
> I must confess that I find it odd that Adobe and not a single reviewer has 
> mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture 
and Illustrator which are  included instead of Photoshop (!!) are the better 
choice. .

> 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in 
structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

> 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and 
customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side 
effects and therefore must be careful with hastily tips and workarounds, a lot 
of well-known experts in framers are giving fast and valuable feedback to 
almost any problem.

> 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. 
A lot of customers asked for switching from Photoshop to Illustrator which is 
now included in TCS4.

> 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
while "I hate bugs like  a plague" Adobe delivers patches as soon as possible. 
O.K. The Adobe team might think about a similar approach like Microsoft in 
order to establish "hotfixes" beside regular patches.

> As a user of many programs over the years, what I see here is a drastic 
> cutting down of FrameMaker 
If you think of licenses I fear you may be right but if you think of the 
commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be much 
too little.
Dieter Gust
itl AG, Munich
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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Art Campbell
Illustrator is a better choice as a component? Really? Ever try editing
hundreds of screen snaps for software documentation in Illustrator?
Either it's a significant mistake by the marketing team, or a significant
win by the marketing team as it greatly increases Photoshop licenses

Art Campbell
  art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
  No disclaimers apply.
   DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.


On Wed, Sep 26, 2012 at 7:59 AM, Gust, Dieter  wrote:

> From: framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] On Behalf Of Rob Shell
> Sent: Wednesday, September 26, 2012 12:23 PM
> Subject: More bad news on TCS4: no longer includes Photoshop
>
> >  I must add that I have found another disadvantage to buying TCS4,
> especially if you are a first-time buyer.
> > TCS4 does not include Photoshop, whereas TCS2 does, or did
> > I must confess that I find it odd that Adobe and not a single reviewer
> has mentioned this.
> If you really need Photoshop, I understand you.
>
> If you think of typical technical documentation use cases,
> RoboScreenCapture and Illustrator which are  included instead of Photoshop
> (!!) are the better choice. .
>
> > 1. One cannot print a book in unstructured FM11.
> You refer to a bug, which is really annoying, but printing the book in
> structured mode might be a suitable workaround for the short.
> Save the book as PDF file is working in unstructured mode.
>
> > 2. Forget about online support.
> Why? Online support always is a combination of official Adobe feedback and
> customer feedback from all over the world.
> While an official Adobe feedback always will have to take into account
> side effects and therefore must be careful with hastily tips and
> workarounds, a lot of well-known experts in framers are giving fast and
> valuable feedback to almost any problem.
>
> > 3. Do without Photoshop.
> Most technical documentation use cases don't deal with CMYK  so I think
> cheap software or freeware (Photoshop Elements, IrfanView...) should
> fulfill the demands. For screenshots RoboScreenCapture (which is good) is
> included in TCS4. A lot of customers asked for switching from Photoshop to
> Illustrator which is now included in TCS4.
>
> > 4. Forget about timely patches
> Why?
> The Adobe TCS team is always seeking dedicated contact to TCS customers,
> and while "I hate bugs like  a plague" Adobe delivers patches as soon as
> possible. O.K. The Adobe team might think about a similar approach like
> Microsoft in order to establish "hotfixes" beside regular patches.
>
> > As a user of many programs over the years, what I see here is a drastic
> cutting down of FrameMaker
> If you think of licenses I fear you may be right but if you think of the
> commitment of Adobe this has increased from year to year.
> But indeed to compete with InDesign and Word the commitment might still be
> much too little.
> Dieter Gust
> itl AG, Munich
> ___
>
>
> You are currently subscribed to framers as art.campbell at gmail.com.
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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Alison Craig
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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Karen Robbins
At 12:00 PM -0500 9/26/12, Rob Shell wrote:
>Subject: More bad news on TCS4: no longer includes Photoshop
>1. One cannot print a book in unstructured FM11.

and Gust, Dieter answered:

>You refer to a bug, which is really annoying, but printing the book 
>in structured mode might be a suitable workaround for the short.
>Save the book as PDF file is working in unstructured mode.

Has there been any word on a fix? I prefer to print to a physical 
printer from the book PDF, but others in my group don't.

Can one still print a book to a .ps file for external distilling in 
unstructured FM11?

Thanks,
Karen



More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Bethany Lee
Robo ScreenCapture might work if you are documenting software. 
Some technical writers aren't documenting software. I document hardware and the 
only way I can illustrate many things is with the camera. I definitely need 
PhotoShop. This comes as a bummer for me.

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Gust, Dieter
Sent: Wednesday, September 26, 2012 7:59 AM
To: framers at lists.frameusers.com
Subject: RE: More bad news on TCS4: no longer includes Photoshop

From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Rob Shell
Sent: Wednesday, September 26, 2012 12:23 PM
Subject: More bad news on TCS4: no longer includes Photoshop

>  I must add that I have found another disadvantage to buying TCS4, especially 
> if you are a first-time buyer. 
> TCS4 does not include Photoshop, whereas TCS2 does, or did
> I must confess that I find it odd that Adobe and not a single reviewer has 
> mentioned this.
If you really need Photoshop, I understand you.

If you think of typical technical documentation use cases, RoboScreenCapture 
and Illustrator which are  included instead of Photoshop (!!) are the better 
choice. .

> 1. One cannot print a book in unstructured FM11.
You refer to a bug, which is really annoying, but printing the book in 
structured mode might be a suitable workaround for the short.
Save the book as PDF file is working in unstructured mode.

> 2. Forget about online support.
Why? Online support always is a combination of official Adobe feedback and 
customer feedback from all over the world.
While an official Adobe feedback always will have to take into account side 
effects and therefore must be careful with hastily tips and workarounds, a lot 
of well-known experts in framers are giving fast and valuable feedback to 
almost any problem.

> 3. Do without Photoshop.
Most technical documentation use cases don't deal with CMYK  so I think cheap 
software or freeware (Photoshop Elements, IrfanView...) should fulfill the 
demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. 
A lot of customers asked for switching from Photoshop to Illustrator which is 
now included in TCS4.

> 4. Forget about timely patches
Why?
The Adobe TCS team is always seeking dedicated contact to TCS customers, and 
while "I hate bugs like  a plague" Adobe delivers patches as soon as possible. 
O.K. The Adobe team might think about a similar approach like Microsoft in 
order to establish "hotfixes" beside regular patches.

> As a user of many programs over the years, what I see here is a drastic 
> cutting down of FrameMaker 
If you think of licenses I fear you may be right but if you think of the 
commitment of Adobe this has increased from year to year.
But indeed to compete with InDesign and Word the commitment might still be much 
too little.
Dieter Gust
itl AG, Munich
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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Robert Lauriston
Getting Illustrator makes upgrading from TCS 3.5 to 4 considerably
more appealing, not that I plan to.

I have Photoshop but it's overkill for my needs. I would never spend a
dime on it. There are freeware bitmap editors that do everything I
need from Photoshop.

You really can't print books from FrameMaker 11? That's a pretty
dreadful bug, but I always save as PDF and print from that anyway.


Acrobat X pdfs produced by FM10 remain "open"

2012-09-26 Thread Robert Lauriston
Have you tried closing the Acrobat application? That worked for me. It
was a Windows locking issue, not an Acrobat thing, I encountered it
with a couple of other programs.

On Tue, Sep 25, 2012 at 6:47 AM, Craig Ede  wrote:
> I'm using Acrobat X in tandem with Framemaker 10 to produce PDFs (thus the
> posting here). Over that last couple of days Acrobat leaves the files locked
> after I produce and view and close the files in Acrobat. (The system says
> the file is still open in Acrobat when I try to replace it.)


More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Bernard Gagne
listadmin at frameusers.com. Visit
>http://www.frameusers.com/ for more resources and info.
>

___


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Localization Process with FrameMaker 10

2012-09-26 Thread Joseph Lorenzini
Hi all,

I am using unstructured FrameMaker 10. I am documenting a product in
English, which needs to be translated into Chinese every release. I was
curious what process people use to do the localization. Here is the process
I was thinking about using with the existing documentation.

1. there would be two versions of each document. One for english and
another Chinese. I thought about using the same Framemaker files and
conditionalizing the text based on language but that seemed awfully messy.
2.place all FM files in SVN so they are source control.
3. for each release, turn on track changes for the English versions.
4. once documentation for the release is complete, commit FM files to SVN.
5. localization person retrieves files from SVN.
6. Using the FM TT toolbar, the translator searches for any changes since
the last release.
7. For the changes the translator finds, the person goes to the chinese
version and makes the appropriate updates.
8. I am not sure how to handle changes to screenshots though, so any
suggestions on that would be helpful.

So what does everyone think about the above process? Is there a better way
to do this? I can't say that I am crazy about using track changes
considering how crude and unstable they are (hello framemaker crashes) but
they are better than nothing.

Thanks,
Joseph Lorenzini
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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Writer
>As for editing images, even though I have CS 5, most of the time I use Paint 
>Shop Pro (?$100). Obviously, I have simpler photographic needs than many other 
>people.

I prefer Paint Shop Pro, too. Photoshop is usually overkill for me. Maybe it's 
because we're Canadian, Allison. =D

Nadine



Localization Process with FrameMaker 10

2012-09-26 Thread Alison Craig
Joseph:


1.  When you talk about the "translator" do you mean a professional at an 
LSP (Language Service Provider) or someone in-house who speaks/writes Chinese, 
so you use him/her? If the latter, I don't recommend it. The ability to 
speak/write a language does not a translator make. Following that logic, anyone 
who speaks/writes English, can be an English technical writer - and we all know 
that isn't true.

2.  This is my process for an initial translation. Subsequent translations 
are almost identical but some things like creating Variable files are already 
done (note that my manuals are conditionalized so there are actually 5 manuals 
in one unstructured FM book files (22 separate FM files in this book):

a. Complete manuals

b. Log completed manual into VSS

c. Create a completed manual English Master file folder(s) - different from 
your working folder(s)

d. Accept all Track Changes

e. Create all final PDFs and release English manuals

f.  Keep a copy, by product/condition, of all finished FM files that are 
used to create each PDF

g. Create a new folder(s) for translation (I do this by language as we 
translate into 7 different languages at the moment - we have done up to 17)

h. Copy a writable set of English Master files into the Simplified Chinese 
translation folder(s)

i.   Create Variable files for translation files

j.   Send files to LSP for quote (including request for creation of 
translation Glossary before 1st translation begins. It's also best to have this 
proofed by an in-country expert before beginning the actual translation job.)

k. Authorize translation based on quote

l.   When the job is finished, always get a copy of the Glossary and 
new/updated Translation Memory (TM) so you can change LSPs at your discretion.

m.When you do your 2nd and subsequent rounds of translation, the LSP will 
process the new FM files and the TM with professional tools (like TRADOS) to 
ensure that exact matches, fuzzy matches and repetitions are factored into the 
price and job cycle, ensuring that only new or edited text needs to be 
translated.

This is a quick overview of my process. Some might find steps c and f-h a bit 
of overkill, but as I work with Medical Devices, we have an internal ISO 
release process. We are also constantly applying to new countries for 
Regulatory approval to sell our systems. I have learned the hard way that if I 
cannot recreate on-demand, an exact copy of a specific manual type/release - 
sometimes with new document numbers and languages codes - then things get 
extremely difficult for me. I also need to be able to recreate translated 
manuals with specific changes required by Regulatory bodies (the SFDA in the 
People's Republic of China is particularly demanding)

Hope this helps,

Alison


Alison Craig
Technical Documentation Lead

604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508
Ultrasonix Medical Corporation | www.ultrasonix.com<http://www.ultrasonix.com/>

[cid:image001.gif at 01CD9BED.742DB780]

From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Joseph Lorenzini
Sent: Wednesday, September 26, 2012 11:35 AM
To: FrameMaker Forum; TCS-Users at googlegroups.com
Subject: Localization Process with FrameMaker 10

Hi all,

I am using unstructured FrameMaker 10. I am documenting a product in English, 
which needs to be translated into Chinese every release. I was curious what 
process people use to do the localization. Here is the process I was thinking 
about using with the existing documentation.

1. there would be two versions of each document. One for english and another 
Chinese. I thought about using the same Framemaker files and conditionalizing 
the text based on language but that seemed awfully messy.
2.place all FM files in SVN so they are source control.
3. for each release, turn on track changes for the English versions.
4. once documentation for the release is complete, commit FM files to SVN.
5. localization person retrieves files from SVN.
6. Using the FM TT toolbar, the translator searches for any changes since the 
last release.
7. For the changes the translator finds, the person goes to the chinese version 
and makes the appropriate updates.
8. I am not sure how to handle changes to screenshots though, so any 
suggestions on that would be helpful.

So what does everyone think about the above process? Is there a better way to 
do this? I can't say that I am crazy about using track changes considering how 
crude and unstable they are (hello framemaker crashes) but they are better than 
nothing.

Thanks,
Joseph Lorenzini
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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread David Creamer
I think TSC4 should have INCLUDED Illustrator, not replaced Photoshop--but
then, Adobe didn't ask me...

In my experience, more users will benefit more from AI, than PS.
Screen captures are mostly processed in SnagIt or similar program, making PS
overkill for those images.
For image editing, Photoshop Elements is surprisingly full-featured compared
with its cost.
Most users are fine with RGB images (an RGB PDF can be converted to CMYK in
Acrobat Pro if necessary).
Luckily, TCS3 users can leave PS installed.

As far as bugs go, Suites are a marketing tool and are released on a
pre-determined schedule.
If one program is holding up the Suite, then the software is often released
with known bugs or features are left out until the next upgrade.
Just a fact of life for software users, especially Adobe's. 
However, bug fixes eventually do happen--obviously, not as fast for someone
stung by a bug, but they do happen.
Another unfortunate fact of life is that when a new version comes out
(expect TCS4.5 if the rumored Acrobat 11 comes out), bug fixes often stop
for older versions of the software.
So if Frame 11.5 comes out, I wouldn't expect too many major updates for 11.

I like Suites for the cost savings, but dislike them for the "get it out the
door even if it's not ready" approach.

New Frame versions always take a while to pick up steam. Many government
agencies are still using Frame 7.

David Creamer
IDEAS Training
http://www.ideastraining.com
Adobe Authorized Instructor & Certified Expert since 1995
Authorized Frame Consultant since 1991




I must add that I have found another disadvantage to buying TCS4, especially
if you are a first-time buyer.
TCS4 does not include Photoshop, whereas TCS2 does, or did.
I must confess that I find it odd that Adobe and not a single reviewer has
mentioned this.
If you are a student, it would be better to buy TCS2, even though Adobe has
stopped support for this product.
To sum up.
Framemaker 11 has been upgraded for structured documentation not
unstructured.
1. One cannot print a book in unstructured FM11.
2. Forget about online support.
3. Do without Photoshop.
4. Forget about timely patches
As a user of many programs over the years, what I see here is a drastic
cutting down of FrameMaker Perhaps the FrameMaker accountants are fighting
with the programmers and engineers. Less is more.
I believe that FM is a great product, but the writing is on the wall. 
The view from Norton: Few users: slightly unstable.



More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Jeff Coatsworth
They're working on it - I just got an e-mail from my contact at Adobe and 
they've recreated the issue with a sample book I gave them. There is a 
workaround - flip to Structured FM and you don't get the error. 

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston
Sent: Wednesday, September 26, 2012 11:41 AM
To: framers at lists.frameusers.com
Subject: Re: More bad news on TCS4: no longer includes Photoshop

Getting Illustrator makes upgrading from TCS 3.5 to 4 considerably
more appealing, not that I plan to.

I have Photoshop but it's overkill for my needs. I would never spend a
dime on it. There are freeware bitmap editors that do everything I
need from Photoshop.

You really can't print books from FrameMaker 11? That's a pretty
dreadful bug, but I always save as PDF and print from that anyway.
___


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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Jeff Coatsworth
No, in Unstructured mode, the Print Book command crashes FM. The workaround for 
now is to switch to Structured FM mode to print the book.

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Robbins
Sent: Wednesday, September 26, 2012 1:38 PM
To: framers at lists.frameusers.com
Subject: Re: More bad news on TCS4: no longer includes Photoshop

At 12:00 PM -0500 9/26/12, Rob Shell wrote:
>Subject: More bad news on TCS4: no longer includes Photoshop
>1. One cannot print a book in unstructured FM11.

and Gust, Dieter answered:

>You refer to a bug, which is really annoying, but printing the book 
>in structured mode might be a suitable workaround for the short.
>Save the book as PDF file is working in unstructured mode.

Has there been any word on a fix? I prefer to print to a physical 
printer from the book PDF, but others in my group don't.

Can one still print a book to a .ps file for external distilling in 
unstructured FM11?

Thanks,
Karen

___


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More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Rick Quatro
Hi Bernard,

I agree. I own the Creative Suite as well and it's frustrating having
overlap of the applications. It's less expensive to buy the suites in the
first place, but when you only want to upgrade one of the components, you
can't do it.

Rick

Rick Quatro
Carmen Publishing Inc.
585-283-5045
rick at frameexpert.com

It's never been an either/or selection for me. I started my career as a
technical illustrator and use both Illustrator and Photoshop extensively in
my work. I can appreciate that most of you work in the software field, where
screen grabs are pretty much the extent of your graphic work. However, there
are still many of us working writing manuals for mechanical components. We
require far more sophisticated tools for illustration than screen grabbing
software.
I will admit I dislike the TCS model intensely, especially since I already
own the Creative Suite. Why is it so much more expensive? Why can't I buy a
basic suite and add components as I need them for a fraction of the cost of
the individual software packages? It's not like I have much of a use for
Robohelp anyway.
Just my two-cents.

Bernard Gagne




More bad news on TCS4: no longer includes Photoshop

2012-09-26 Thread Robert Lauriston
Somebody here reported a bug in printing to .ps.

I gave up on printing to anything other than Adobe PDF because I'd
constantly forget to change the printer back and end up with errors in
generating PDF. Definitely saves me time in the long run never to
print directly.

How about Adobe enhancing Save As PDF so you could set it to always
use a selected printer definition instead of the current printer?

I don't expect that to happen given that from FM8 on close to zero of
the feature enhancements have improved the experience of everyday,
experienced unstructured-mode users.

On Wed, Sep 26, 2012 at 10:38 AM, Karen Robbins  
wrote:
> Can one still print a book to a .ps file for external distilling in
> unstructured FM11?


Localization Process with FrameMaker 10

2012-09-26 Thread Joseph Lorenzini
;
> 1. there would be two versions of each document. One for english and
> another Chinese. I thought about using the same Framemaker files and
> conditionalizing the text based on language but that seemed awfully messy.
> 2.place all FM files in SVN so they are source control.
> 3. for each release, turn on track changes for the English versions.
> 4. once documentation for the release is complete, commit FM files to SVN.
> 5. localization person retrieves files from SVN.
> 6. Using the FM TT toolbar, the translator searches for any changes since
> the last release.
> 7. For the changes the translator finds, the person goes to the chinese
> version and makes the appropriate updates.
> 8. I am not sure how to handle changes to screenshots though, so any
> suggestions on that would be helpful.
>
> So what does everyone think about the above process? Is there a better way
> to do this? I can't say that I am crazy about using track changes
> considering how crude and unstable they are (hello framemaker crashes) but
> they are better than nothing.
>
> Thanks,
> Joseph Lorenzini
>
>
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Localization Process with FrameMaker 10

2012-09-26 Thread Robert Lauriston
Professional translation services usually take the .fm files and run
them through their translation memory software so that the translators
know what has changed.

The limited utility and additional overhead of a house-developed
kludge might well end up making it more expensive than hiring
professionals who have the right tools for the job or, if you do a lot
of translation in-house, buying translation memory software.