Framemaker 11 crashes constantly when I generate a RH project

2013-02-06 Thread rebecca officer
Hi Laura

I can't help with the RH problem, but just wanted to mention that late last 
year I spent a few weeks trialling TC4 for outputting a 3000-page FM book as 
HTML. In the end, I switched to MIF2Go instead and found it hugely easier to 
use, with better output.

Cheers
Rebecca

>>> Laura Fergusson  02/06/13 1:28 AM >>>
Hi all

Every time I try to generate a small RH project which is linked to a single 
Framemaker chapter, I get the message that FM has stopped working.
This was working for me yesterday, no problems with this part of it.  I've 
tried just generating, doing an update all etc, same result.
I changed a couple of mappings - I selected Ignore Output for ChapterTitle, 
ChapNumber and AppendixTitle in the mapping dialog.
No idea if that is what has caused this. I've also tried starting a new 
project, but it gets as far as specifying a FM template then crashes. We are 
using TC4.
Has anyone else had these major problems? We are still trialling the TC4 
software and although I am a big FM fan I am starting to wonder if this is the 
right way to go as the integration seems very flaky.
Please help if you can, thanks in advance.
Laura





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Do You #WriteRight?

2013-02-06 Thread Parth S Mukherjee
There are no unreachable goals.
Only underpowered tools!

Are you using the right tool for technical writing? 
Find out > http://goo.gl/BGYDi 

Top 10 reasons for moving from Word to FrameMaker
Read now > http://goo.gl/khcEx 

Calculate your savings when using FrameMaker 11
Try now > http://goo.gl/rTecd 

Word or FrameMaker - which is the right tool for you?
Find out > http://goo.gl/94z54 





Regards
Parth

Parth S Mukherjee? |? Product Marketing Manager? |? Adobe
Technical Communication Suite? |? Framemaker? |? Robohelp 
Cell: +91  611 772? |? Office Desk: +91 120 244711 (Extn: 36153)




Adobe, the Adobe logo, and FrameMaker are either registered 
trademarks or trademarks of Adobe Systems Incorporated in 
the United States and/or other countries. All other 
trademarks are the property of their respective owners.

Copyright 2013 Adobe Systems Incorporated. All rights reserved.

PLEASE DO NOT REPLY TO THIS MESSAGE. To obtain information on 
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FM crashes while Save Ditamap As > PDF , Save Ditamap As > Composite document

2013-02-06 Thread Craig Ede

I continue to have problems with hard crashes of FM11 involving the conditions 
described below: 
Framemaker 11 is crashing when I open a ditamap on the network and attempt to 
SaveDitamapAs PDF or SaveAsPDF. This happens whether I am saving the PDF to the 
network drive, the desktop or to the myDocuments folder on my C drive . It also 
crashes if I try to save the ditamap as a composite FM document to any of these 
locations. Opening a single .dita file and doing a SaveAs PDF does not  If I do 
the same actions with the same collection of DITA files stored on my local 
drive, the process is successful. Unfortunately, we have to work with our files 
on the network. Additional information: I can successfully print a PDF of one 
of the component dita files using File>Print from that network location. But if 
I try to File>SaveAs > PDF with the  View Generated PDF in Acrobat option 
checked. the process appears to proceed normally but concludes with a message 
saying "There was an error opening this document. The file cannot be found." 
Distiller reports "Empty Job. No PDF file produced." In these cases FM does not 
crash. My IT guys don't find anything unusual with the permission settings of 
the network location the DITA files are stored at, but clearly something is 
upsetting Framemaker. All other functions to the network location work normally.
 I've sent many of the log files produced by these crashes to fmerror at 
adobe.com 
Thanks for any insights.

 Craig

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OT: Corrupt .docx file

2013-02-06 Thread Pat Christenson
Hi -

Please excuse this OT post but the people on this list are so knowledgable. I'm 
hoping someone can point me in the right direction.

I have a Word .docx file that won't open. I discovered that there's an XML- and 
equations-related bug (thanks, Microsoft!) that works like this: You open a 
.doc or .docx file,  build a lot of equations, save as .docx and close. When 
you try to re-open it, it won't open and you get a message saying "there's a 
problem with the content."

I've done a lot of research online and tried every converter and rebuilder I 
can find but nothing opens this. The client can't afford to have me redo the 
work.

Can anyone recommend someone who can get into this and fix the XML? Preferably, 
free or cheap.

Because this is OT, you may want to reply  offlist.

Thank you SO MUCH for any help.

Pat Christenson


OT: Corrupt .docx file

2013-02-06 Thread Robert Lauriston
.docx is internally a Zip archive, so you can rename the file to .zip,
extract the contents, and maybe retrieve some or all of your work.


Do You #WriteRight?

2013-02-06 Thread Parth S Mukherjee
There are no unreachable goals.
Only underpowered tools!

Are you using the right tool for technical writing? 
Find out > http://goo.gl/BGYDi 

Top 10 reasons for moving from Word to FrameMaker
Read now > http://goo.gl/khcEx 

Calculate your savings when using FrameMaker 11
Try now > http://goo.gl/rTecd 

Word or FrameMaker - which is the right tool for you?
Find out > http://goo.gl/94z54 





Regards
Parth

Parth S Mukherjee  |  Product Marketing Manager  |  Adobe
Technical Communication Suite  |  Framemaker  |  Robohelp 
Cell: +91  611 772  |  Office Desk: +91 120 244711 (Extn: 36153)




Adobe, the Adobe logo, and FrameMaker are either registered 
trademarks or trademarks of Adobe Systems Incorporated in 
the United States and/or other countries. All other 
trademarks are the property of their respective owners.

Copyright 2013 Adobe Systems Incorporated. All rights reserved.

PLEASE DO NOT REPLY TO THIS MESSAGE. To obtain information on 
how to contact Adobe, visit the web:http://www.adobe.com/aboutadobe/contact.html
or call 800-833-6687.

This is an advertising message from Adobe Systems
Incorporated, its affiliates, or agents ("Adobe"),
345 Park Avenue, San Jose, CA 95110 USA. If you'd
prefer not to receive email like this from Adobe in
the future, please unsubscribe:http://www.adobecs3.com/u.php?l=&m=3109&e
or send an email to unsubscribe...@adobesystems.com. 
Alternatively, you may mail your unsubscribe request to:

UNSUBSCRIBE 
Adobe Systems Incorporated 
Attn: Change of Address/Privacy 
343 Preston Street 
Ottawa, ON K1S 1N4 
Canada

Your privacy is important to us. Please review 
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FM crashes while Save Ditamap As > PDF , Save Ditamap As > Composite document

2013-02-06 Thread Craig Ede

I continue to have problems with hard crashes of FM11 involving the conditions 
described below: 
Framemaker 11 is crashing when I open a ditamap on the network and attempt to 
SaveDitamapAs PDF or SaveAsPDF. This happens whether I am saving the PDF to the 
network drive, the desktop or to the myDocuments folder on my C drive . It also 
crashes if I try to save the ditamap as a composite FM document to any of these 
locations. Opening a single .dita file and doing a SaveAs PDF does not  If I do 
the same actions with the same collection of DITA files stored on my local 
drive, the process is successful. Unfortunately, we have to work with our files 
on the network. Additional information: I can successfully print a PDF of one 
of the component dita files using File>Print from that network location. But if 
I try to File>SaveAs > PDF with the  View Generated PDF in Acrobat option 
checked. the process appears to proceed normally but concludes with a message 
saying "There was an error opening this document. The file cannot be found." 
Distiller reports "Empty Job. No PDF file produced." In these cases FM does not 
crash. My IT guys don't find anything unusual with the permission settings of 
the network location the DITA files are stored at, but clearly something is 
upsetting Framemaker. All other functions to the network location work normally.
 I've sent many of the log files produced by these crashes to fmer...@adobe.com 
Thanks for any insights.
 
 Craig
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OT: Corrupt .docx file

2013-02-06 Thread Pat Christenson
Hi -

Please excuse this OT post but the people on this list are so knowledgable. I'm 
hoping someone can point me in the right direction.

I have a Word .docx file that won't open. I discovered that there's an XML- and 
equations-related bug (thanks, Microsoft!) that works like this: You open a 
.doc or .docx file,  build a lot of equations, save as .docx and close. When 
you try to re-open it, it won't open and you get a message saying "there's a 
problem with the content."

I've done a lot of research online and tried every converter and rebuilder I 
can find but nothing opens this. The client can't afford to have me redo the 
work.

Can anyone recommend someone who can get into this and fix the XML? Preferably, 
free or cheap.

Because this is OT, you may want to reply  offlist.

Thank you SO MUCH for any help.

Pat Christenson
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