Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-19 Thread Jeff Coatsworth 
/1jWVIg6wUg6jqb2bz5NPzBPtPqrBS4QmnPqrBS4QhPNJdOX2qbbxJ6UVAQsL8KfK6RtgBiIa0FqcEm-SQCv_bCREOxrXrip_YKrRPtIUM_R-76zAsO_vHTbFIFLsyOehuvd7fbnjIyCHtV_BgY-F6lK1FJ5MSCCrLOtXTLuZXTdTdw0DoWHXtfzjBYdKNRnUQbAaJMJZ0kvaAWsX7lvrFYqsKrhKCOVsS2NF8Qg1qdi1_GCy0NapcQgb7WmB0yq83cAfGq8b7OmEq89gd40KdCy15cQg8lISHY9Cy0PbP7E6y2k3h088l8uq80n-Ev4Qg8ECTHCO0hWpIu24wUp>
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RE: FM 12 - Table row delete issue

2014-11-19 Thread Craig Ede 
You might be better off to just cut and paste into Notepad and then into the FM 
doc as pure text then converting to the table format you want in FM. 

The MS products bring along a lot of cruft with tables.

Craig


> From: mnor...@openspan.com 
> To: framers@lists.frameusers.com 
> Subject: FM 12 - Table row delete issue 
> Date: Wed, 19 Nov 2014 15:23:10 + 
>  
>  
> Has anyone else run into this? 
>  
>  
>  
> 1.   Opened a document 
>  
> 2.   Pasted in a table from an Outlook email (a simple 2 column/12  
> row table) 
>  
> 3.   Began reformatting the table 
>  
> -  Applied style 
>  
> -  Applied tags 
>  
> -  Added a header row 
>  
> -  Drag/drop the heading text into the new header row 
>  
> -  Highlighted old header row (now empty) 
>  
> o   If I right-click and choose Cut, the Cut Table Cells dialog  
> appears. I choose Remove Cells from Table and FM deletes that row. All  
> is well. 
>  
> o   If I press Delete, FrameMaker hangs. 
>  
>  
>  
> I’m guessing that the Cut Table Cells dialog is displayed, but not  
> brought into focus. Since I cannot get to the Cut Table Cells dialog to  
> specify whether I want to clear the contents of the cells or delete the  
> cells, FM is effectively hung and I have to kill it via Task Manager. 
>  
>  
>  
> I’m using FrameMaker version 12.0.3.424 on a Windows 7 machine. 
>  
>  
>  
>  
>  
> ___ You are currently  
> subscribed to framers as craig...@hotmail.com. Send list messages to  
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> http://www.frameusers.com/ for more resources and info. 
  
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RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-19 Thread tom . beiswenger 
I converted from FM7 to FM12, which is a huge leap; however, there is an 
excellent course on Lynda.com. The course is on FM10 (Essential Training) 
that covers the new user interface, as well as most of the things that you 
would need to know. As I understand, there aren't a lot of differences 
between FM10 and 12. 




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com



From:   Jeff Coatsworth 
To: "framers@lists.frameusers.com" 
Date:   11/19/2014 11:30 AM
Subject:RE: Problem with playing video clips in FM 12 document 
viewed in   Adobe Reader 11
Sent by:framers-boun...@lists.frameusers.com



Sure ? they?re here - https://forums.adobe.com/community/framemaker 
 
From: Steve Madison [mailto:madis...@princecastle.com] 
Sent: November-19-14 11:21 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in 
Adobe Reader 11
 
Hey Jeff,
 
Are there also FM12 forums? Would you happen to have any links to pass 
along?
 
I?m a FM user from back in the days of FM5 or earlier, and the company I?m 
at for a new contract gig just purchased FM12. Plus the FM files I?m 
updating/revising were done in FM9. Encountering a lot of quirks these 
past two weeks.
 
Would appreciate any resources you could pass along.
 
Regards,
 
Steve
 
From: framers-boun...@lists.frameusers.com [
mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Wednesday, November 19, 2014 8:31 AM
To: framers@lists.frameusers.com
Subject: RE: Problem with playing video clips in FM 12 document viewed in 
Adobe Reader 11
 
I?d be inclined to print to PDF as this exposes the PDF creation settings 
? maybe you?ve got something turned on/not turned on that?s impacting the 
playback of your video. I don?t have any videos in my FM content, so I 
can?t really help you on that point. Have you had a look in the Acrobat 
forums?
 
From: tom.beiswen...@emhartglass.com [
mailto:tom.beiswen...@emhartglass.com] 
Sent: November-19-14 9:31 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in 
Adobe Reader 11
 
OK. I presume, then, that the "save to PDF" actually triggers FM to open 
Acrobat and print the document using the Acrobat Distiller that is part of 
Acrobat, not FM. If this is correct, then things should have been rendered 
correctly. The computer we have all of this on also does not have a 
separate version of Adobe Reader. 

However, the video clips still do not play. In fact, the icons 
representing the videos that are referenced in the FM document aren't even 
active. I've also tried copying the videos into the FM document when I 
import them. The same thing happens: the icons representing the videos are 
flat graphics, mouse click does nothing. 




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com 



From:Jeff Coatsworth  
To:"framers@lists.frameusers.com"  
Date:11/19/2014 09:09 AM 
Subject:RE: Problem with playing video clips in FM 12 document 
viewed inAdobe Reader 11 
Sent by:framers-boun...@lists.frameusers.com 




Nope, that?s the correct order ? you should have an intact copy of Acrobat 
Pro working with your FM 
  
From: tom.beiswen...@emhartglass.com [
mailto:tom.beiswen...@emhartglass.com] 
Sent: November-19-14 8:54 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in 
Adobe Reader 11 
  
Jeff, I really appreciate your help and patience. 

Now, I'm confused. On a separate, clean computer, we loaded (in this 
order), Acrobat 9 Pro Extended (full version) and FM12 (and unchecked 
Adobe PDF creation). Should we have loaded FM12 first, then Acrobat? Or 
did we do something else wrong? 





Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com 



From:Jeff Coatsworth  
To:"framers@lists.frameusers.com"  
Date:11/19/2014 08:47 AM 
Subject:RE: Problem with playing video clips in FM 12 document 
viewed inAdobe Reader 11 
Sent by:framers-boun...@lists.frameusers.com 





Not if you?ve got the full Acrobat installed. 
 
From: tom.beiswen...@emhartglass.com [
mailto:tom.beiswen...@emhartglass.com] 
Sent: November-19-14 7:52 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in 
Adobe Reader 11 
 
Jeff, I think we did uncheck "Adobe PDF creation"; however, when I went 
into the newly loaded FM12, I still saw "Save as PDF" and "Save as review 
PDF" as active. Wouldn't those opti

FM 12 - Table row delete issue

2014-11-19 Thread Michael Norton 
Has anyone else run into this?


1.   Opened a document

2.   Pasted in a table from an Outlook email (a simple 2 column/12 row 
table)

3.   Began reformatting the table

-  Applied style

-  Applied tags

-  Added a header row

-  Drag/drop the heading text into the new header row

-  Highlighted old header row (now empty)

o   If I right-click and choose Cut, the Cut Table Cells dialog appears. I 
choose Remove Cells from Table and FM deletes that row. All is well.

o   If I press Delete, FrameMaker hangs.

I'm guessing that the Cut Table Cells dialog is displayed, but not brought into 
focus. Since I cannot get to the Cut Table Cells dialog to specify whether I 
want to clear the contents of the cells or delete the cells, FM is effectively 
hung and I have to kill it via Task Manager.

I'm using FrameMaker version 12.0.3.424 on a Windows 7 machine.


___


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RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-19 Thread Jeff Coatsworth 
I'd be inclined to print to PDF as this exposes the PDF creation settings - 
maybe you've got something turned on/not turned on that's impacting the 
playback of your video. I don't have any videos in my FM content, so I can't 
really help you on that point. Have you had a look in the Acrobat forums?

From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com]
Sent: November-19-14 9:31 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

OK. I presume, then, that the "save to PDF" actually triggers FM to open 
Acrobat and print the document using the Acrobat Distiller that is part of 
Acrobat, not FM. If this is correct, then things should have been rendered 
correctly. The computer we have all of this on also does not have a separate 
version of Adobe Reader.

However, the video clips still do not play. In fact, the icons representing the 
videos that are referenced in the FM document aren't even active. I've also 
tried copying the videos into the FM document when I import them. The same 
thing happens: the icons representing the videos are flat graphics, mouse click 
does nothing.




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
mailto:jeff.coatswo...@jonasclub.com>>
To:"framers@lists.frameusers.com" 
mailto:framers@lists.frameusers.com>>
Date:11/19/2014 09:09 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.com




Nope, that's the correct order - you should have an intact copy of Acrobat Pro 
working with your FM

From: tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-19-14 8:54 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, I really appreciate your help and patience.

Now, I'm confused. On a separate, clean computer, we loaded (in this order), 
Acrobat 9 Pro Extended (full version) and FM12 (and unchecked Adobe PDF 
creation). Should we have loaded FM12 first, then Acrobat? Or did we do 
something else wrong?





Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
mailto:jeff.coatswo...@jonasclub.com>>
To:"framers@lists.frameusers.com" 
mailto:framers@lists.frameusers.com>>
Date:11/19/2014 08:47 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.com





Not if you've got the full Acrobat installed.

From: tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-19-14 7:52 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, I think we did uncheck "Adobe PDF creation"; however, when I went into 
the newly loaded FM12, I still saw "Save as PDF" and "Save as review PDF" as 
active. Wouldn't those options be disabled (grayed out) if PDF creation was not 
loaded?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
mailto:jeff.coatswo...@jonasclub.com>>
To:"framers@lists.frameusers.com" 
mailto:framers@lists.frameusers.com>>
Date:11/18/2014 03:46 PM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.com






>From what I recall, you expand the FM install section and you see PDF Creator 
>or something like that as an option.

From: tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 3:39 PM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff,

Not having a lot of luck. We tried installing FM12 and Acrobat Pro on a 
separa

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-19 Thread Jeff Coatsworth 
Nope, that's the correct order - you should have an intact copy of Acrobat Pro 
working with your FM

From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com]
Sent: November-19-14 8:54 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, I really appreciate your help and patience.

Now, I'm confused. On a separate, clean computer, we loaded (in this order), 
Acrobat 9 Pro Extended (full version) and FM12 (and unchecked Adobe PDF 
creation). Should we have loaded FM12 first, then Acrobat? Or did we do 
something else wrong?





Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
mailto:jeff.coatswo...@jonasclub.com>>
To:"framers@lists.frameusers.com" 
mailto:framers@lists.frameusers.com>>
Date:11/19/2014 08:47 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.com




Not if you've got the full Acrobat installed.

From: tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-19-14 7:52 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, I think we did uncheck "Adobe PDF creation"; however, when I went into 
the newly loaded FM12, I still saw "Save as PDF" and "Save as review PDF" as 
active. Wouldn't those options be disabled (grayed out) if PDF creation was not 
loaded?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
mailto:jeff.coatswo...@jonasclub.com>>
To:"framers@lists.frameusers.com" 
mailto:framers@lists.frameusers.com>>
Date:11/18/2014 03:46 PM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.com





>From what I recall, you expand the FM install section and you see PDF Creator 
>or something like that as an option.

From: tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 3:39 PM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff,

Not having a lot of luck. We tried installing FM12 and Acrobat Pro on a 
separate computer. IT told me that there was no option to not install 
Distiller. The only options they saw were FM12 and ExtendScript ToolKit CC. Any 
ideas?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
mailto:jeff.coatswo...@jonasclub.com>>
To:"framers@lists.frameusers.com" 
mailto:framers@lists.frameusers.com>>
Date:11/18/2014 10:08 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.com






Only if you had the full version of Acrobat Pro and then installed the headless 
version overtop of it. In that situation, you would have to uninstall Acrobat & 
reinstall the full Pro version to restore your functionality. I don't know if 
this situation applies to you or not.

From: tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 10:00 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, sorry to be dense on this. Why would I run the installer again if I 
already have FM12 installed? Are you saying that I should uninstall the 
software, then custom re-install it?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
mailto:jeff.coatswo...@jonasclub.com>>
To:"framers

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-19 Thread Jeff Coatsworth 
Not if you've got the full Acrobat installed.

From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com]
Sent: November-19-14 7:52 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, I think we did uncheck "Adobe PDF creation"; however, when I went into 
the newly loaded FM12, I still saw "Save as PDF" and "Save as review PDF" as 
active. Wouldn't those options be disabled (grayed out) if PDF creation was not 
loaded?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
mailto:jeff.coatswo...@jonasclub.com>>
To:"framers@lists.frameusers.com" 
mailto:framers@lists.frameusers.com>>
Date:11/18/2014 03:46 PM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.com




>From what I recall, you expand the FM install section and you see PDF Creator 
>or something like that as an option.

From: tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 3:39 PM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff,

Not having a lot of luck. We tried installing FM12 and Acrobat Pro on a 
separate computer. IT told me that there was no option to not install 
Distiller. The only options they saw were FM12 and ExtendScript ToolKit CC. Any 
ideas?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
mailto:jeff.coatswo...@jonasclub.com>>
To:"framers@lists.frameusers.com" 
mailto:framers@lists.frameusers.com>>
Date:11/18/2014 10:08 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.com





Only if you had the full version of Acrobat Pro and then installed the headless 
version overtop of it. In that situation, you would have to uninstall Acrobat & 
reinstall the full Pro version to restore your functionality. I don't know if 
this situation applies to you or not.

From: tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 10:00 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, sorry to be dense on this. Why would I run the installer again if I 
already have FM12 installed? Are you saying that I should uninstall the 
software, then custom re-install it?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
mailto:jeff.coatswo...@jonasclub.com>>
To:"framers@lists.frameusers.com" 
mailto:framers@lists.frameusers.com>>
Date:11/18/2014 09:58 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.com






When running the installer, use the Custom options to control what gets loaded

From: tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 9:45 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, I understand, but how do you turn off the pdf plug-in?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
mailto:jeff.coatswo...@jonasclub.com>>
To:"framers@lists.frameusers.com" 
mailto:framers@lists.frameusers.com>>
Date:11/18/2014 09:29 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
frame