Smart Quotes?

[Brabson, Michelle]

Winfried,

The font I was having trouble with was Times New Roman and the smart quotes 
work in that font now. 

I am on Digest. I did not get your message until now.

Michelle


---
From: Reng, Dr. Winfried [mailto:wr...@tycoint.com]
To: framers@lists.frameusers.com [mailto:framers@lists.frameusers.com]
Sent: Tue, 05 Jul 2011 03:17:54 -0400
Subject: AW: Smart Quotes?

Hi Michelle,

I use FrameMaker 8 and therefore do not know, how this is set up in FrameMaker 
10.

In FrameMaker 8 there is a section [Spelling] in maker.ini which lists the hex 
codes for the various smart quotes for various languages. 
Maybe they are not correct in your maker.ini file. Compare it with the values 
of an older FrameMaker version.
The English default in my FM 8 version is:
SmartQuotes=''

My local folder lists this for German smart quotes:
SmartQuotes=\x2c\xd4\xe3\xd2

Which fonts did you test?

Best regards

Winfried

_

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-6123 * Fax 610-578-5400 * 
mbrab...@sungardhe.com * www.sungardhe.com

Confidentiality:  This email (including any attachments) may contain 
confidential, proprietary and privileged information, and unauthorized 
disclosure or use is prohibited. If you received this email in error, please 
notify the sender and delete this email from your system. Thank you.

Helping 1,800 higher education organizations in 40 countries worldwide find 
better ways to teach, learn, manage, and connect.

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Smart Quotes?

[Brabson, Michelle]

Winfried,

The font I was having trouble with was Times New Roman and the smart quotes 
work in that font now. 

I am on Digest. I did not get your message until now.

Michelle


---
From: Reng, Dr. Winfried [mailto:wr...@tycoint.com]
To: framers at lists.frameusers.com [mailto:framers at lists.frameusers.com]
Sent: Tue, 05 Jul 2011 03:17:54 -0400
Subject: AW: Smart Quotes?

Hi Michelle,

I use FrameMaker 8 and therefore do not know, how this is set up in FrameMaker 
10.

In FrameMaker 8 there is a section [Spelling] in maker.ini which lists the hex 
codes for the various smart quotes for various languages. 
Maybe they are not correct in your maker.ini file. Compare it with the values 
of an older FrameMaker version.
The English default in my FM 8 version is:
SmartQuotes=''""

My local folder lists this for German smart quotes:
SmartQuotes=\x2c\xd4\xe3\xd2

Which fonts did you test?

Best regards

Winfried

_

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-6123 * Fax 610-578-5400 * 
mbrabson at sungardhe.com * www.sungardhe.com

Confidentiality:  This email (including any attachments) may contain 
confidential, proprietary and privileged information, and unauthorized 
disclosure or use is prohibited. If you received this email in error, please 
notify the sender and delete this email from your system. Thank you.

Helping 1,800 higher education organizations in 40 countries worldwide find 
better ways to teach, learn, manage, and connect.

RE: AW: Smart Quotes?

[Brabson, Michelle]

This change to the maker.ini file provided the solution that worked. Thank you!

Michelle

_

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-6123 * Fax 610-578-5400 * 
mbrab...@sungardhe.com * www.sungardhe.com

Confidentiality:  This email (including any attachments) may contain 
confidential, proprietary and privileged information, and unauthorized 
disclosure or use is prohibited. If you received this email in error, please 
notify the sender and delete this email from your system. Thank you.

Helping 1,800 higher education organizations in 40 countries worldwide find 
better ways to teach, learn, manage, and connect.

_

From: Roger Shuttleworth [mailto:rshuttlewo...@avbasesystems.com] 
Sent: Tuesday, July 05, 2011 10:28 AM
To: Reng, Dr. Winfried; framers@lists.frameusers.com; Brabson, Michelle
Subject: Re: AW: Smart Quotes?

Hello Winfried and Michelle

Thanks so much for the tip regarding the maker.ini. The original setting was:
SmartQuotes=`' (sorry, can't reproduce the angles in this email format)

I changed it to:
SmartQuotes=\xd4\xd5\xd2\xd3 )  ;English curved quotes

BTW, that ) really is there, though I have no idea what it accomplishes, or why 
it doesn't break things!

This solved the problem. Now it makes no difference whether Smart Quotes is on 
or off; I still get the correct characters.

I had this problem with both Minion Pro (open type) and Times New Roman (open 
type). These are fonts that I have used for years in FrameMaker without a 
problem, so there is no doubt that the glyphs exist. I didn't try any other 
fonts, but I suspect they would have had the same problem. The issue first 
arose about six months ago, long after I started using FM9, but has been 
consistent ever since that time. The up side is that in the process I learned 
the Alt codes for single and double curly quotes :)

The other issue of keyboard shortcuts not working is also frustrating. When I 
start FM they work. Then after a time, they stop. I have been unable to narrow 
it down to any cause. It confirms the impression that, unlike earlier versions, 
FM9 is flaky (or as someone on the list recently described it, a dog). 

Thanks again.

Roger Shuttleworth
Technical Documentation
AV-BASE Systems Inc.
1000 Air Ontario Drive, Suite 200
London, Ontario
N5V 3S4
Tel. 519 691-0919 ext. 330

From: Reng, Dr. Winfried [mailto:wr...@tycoint.com]
To: framers@lists.frameusers.com [mailto:framers@lists.frameusers.com]
Sent: Tue, 05 Jul 2011 03:17:54 -0400
Subject: AW: Smart Quotes?

Hi Michelle,

I use FrameMaker 8 and therefore do not know, how this is set up
in FrameMaker 10.

In FrameMaker 8 there is a section [Spelling] in maker.ini which lists
the hex codes for the various smart quotes for various languages. 
Maybe they are not correct in your maker.ini file. Compare it with the
values of an older FrameMaker version.
The English default in my FM 8 version is:
SmartQuotes=''

My local folder lists this for German smart quotes:
SmartQuotes=\x2c\xd4\xe3\xd2

Which fonts did you test?

Best regards

Winfried

 -Ursprüngliche Nachricht-
 Von: framers-boun...@lists.frameusers.com [mailto:framers-
 boun...@lists.frameusers.com] Im Auftrag von Brabson, Michelle
 Gesendet: Donnerstag, 30. Juni 2011 23:26
 An: framers@lists.frameusers.com
 Betreff: Smart Quotes?
 
 Has anyone had trouble typing quotes when smart quotes is turned on? The
 problem is that quote key does not produce a quote in my document.
 Instead it produces a question mark. This just started happening with
 FrameMaker 10 and did not happen before. I have found work around keys
 to get the correct result, but would really like to be able to use my quote 
 key
 to produce smart quotes. I know this is a strange problem. Any help would
 be greatly appreciated.
 
 FrameMaker 10
 Windows XP Service Pack 3
 
 Michelle
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AW: Smart Quotes?

[Brabson, Michelle]

This change to the maker.ini file provided the solution that worked. Thank you!

Michelle

_

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-6123 * Fax 610-578-5400 * 
mbrabson at sungardhe.com * www.sungardhe.com

Confidentiality:  This email (including any attachments) may contain 
confidential, proprietary and privileged information, and unauthorized 
disclosure or use is prohibited. If you received this email in error, please 
notify the sender and delete this email from your system. Thank you.

Helping 1,800 higher education organizations in 40 countries worldwide find 
better ways to teach, learn, manage, and connect.

_

From: Roger Shuttleworth [mailto:rshuttlewo...@avbasesystems.com] 
Sent: Tuesday, July 05, 2011 10:28 AM
To: Reng, Dr. Winfried; framers at lists.frameusers.com; Brabson, Michelle
Subject: Re: AW: Smart Quotes?

Hello Winfried and Michelle

Thanks so much for the tip regarding the maker.ini. The original setting was:
SmartQuotes=`'"" (sorry, can't reproduce the angles in this email format)

I changed it to:
SmartQuotes=\xd4\xd5\xd2\xd3 )? ;English curved quotes

BTW, that ) really is there, though I have no idea what it accomplishes, or why 
it doesn't break things!

This solved the problem. Now it makes no difference whether Smart Quotes is on 
or off; I still get the correct characters.

I had this problem with both Minion Pro (open type) and Times New Roman (open 
type). These are fonts that I have used for years in FrameMaker without a 
problem, so there is no doubt that the glyphs exist. I didn't try any other 
fonts, but I suspect they would have had the same problem. The issue first 
arose about six months ago, long after I started using FM9, but has been 
consistent ever since that time. The up side is that in the process I learned 
the Alt codes for single and double curly quotes :)

The other issue of keyboard shortcuts not working is also frustrating. When I 
start FM they work. Then after a time, they stop. I have been unable to narrow 
it down to any cause. It confirms the impression that, unlike earlier versions, 
FM9 is flaky (or as someone on the list recently described it, "a dog"). 

Thanks again.

Roger Shuttleworth
Technical Documentation
AV-BASE Systems Inc.
1000 Air Ontario Drive, Suite 200
London, Ontario
N5V 3S4
Tel. 519 691-0919 ext. 330

From: Reng, Dr. Winfried [mailto:wr...@tycoint.com]
To: framers at lists.frameusers.com [mailto:framers at lists.frameusers.com]
Sent: Tue, 05 Jul 2011 03:17:54 -0400
Subject: AW: Smart Quotes?

Hi Michelle,

I use FrameMaker 8 and therefore do not know, how this is set up
in FrameMaker 10.

In FrameMaker 8 there is a section [Spelling] in maker.ini which lists
the hex codes for the various smart quotes for various languages. 
Maybe they are not correct in your maker.ini file. Compare it with the
values of an older FrameMaker version.
The English default in my FM 8 version is:
SmartQuotes=''""

My local folder lists this for German smart quotes:
SmartQuotes=\x2c\xd4\xe3\xd2

Which fonts did you test?

Best regards

Winfried

> -Urspr?ngliche Nachricht-
> Von: framers-bounces at lists.frameusers.com [mailto:framers-
> bounces at lists.frameusers.com] Im Auftrag von Brabson, Michelle
> Gesendet: Donnerstag, 30. Juni 2011 23:26
> An: framers at lists.frameusers.com
> Betreff: Smart Quotes?
> 
> Has anyone had trouble typing quotes when smart quotes is turned on? The
> problem is that quote key does not produce a quote in my document.
> Instead it produces a question mark. This just started happening with
> FrameMaker 10 and did not happen before. I have found work around keys
> to get the correct result, but would really like to be able to use my quote 
> key
> to produce smart quotes. I know this is a strange problem. Any help would
> be greatly appreciated.
> 
> FrameMaker 10
> Windows XP Service Pack 3
> 
> Michelle
___


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Smart Quotes?

[Brabson, Michelle]

Has anyone had trouble typing quotes when smart quotes is turned on? The 
problem is that quote key does not produce a quote in my document. Instead it 
produces a question mark. This just started happening with FrameMaker 10 and 
did not happen before. I have found work around keys to get the correct result, 
but would really like to be able to use my quote key to produce smart quotes. I 
know this is a strange problem. Any help would be greatly appreciated.

FrameMaker 10
Windows XP Service Pack 3

Michelle

_

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-6123 * Fax 610-578-5400 * 
mbrab...@sungardhe.com * www.sungardhe.com

Confidentiality:  This email (including any attachments) may contain 
confidential, proprietary and privileged information, and unauthorized 
disclosure or use is prohibited. If you received this email in error, please 
notify the sender and delete this email from your system. Thank you.

Helping 1,800 higher education organizations in 40 countries worldwide find 
better ways to teach, learn, manage, and connect.

___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

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Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

Smart Quotes?

[Brabson, Michelle]

Has anyone had trouble typing quotes when smart quotes is turned on? The 
problem is that quote key does not produce a quote in my document. Instead it 
produces a question mark. This just started happening with FrameMaker 10 and 
did not happen before. I have found work around keys to get the correct result, 
but would really like to be able to use my quote key to produce smart quotes. I 
know this is a strange problem. Any help would be greatly appreciated.

FrameMaker 10
Windows XP Service Pack 3

Michelle

_

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-6123 * Fax 610-578-5400 * 
mbrabson at sungardhe.com * www.sungardhe.com

Confidentiality:  This email (including any attachments) may contain 
confidential, proprietary and privileged information, and unauthorized 
disclosure or use is prohibited. If you received this email in error, please 
notify the sender and delete this email from your system. Thank you.

Helping 1,800 higher education organizations in 40 countries worldwide find 
better ways to teach, learn, manage, and connect.

FM 10 and font treatment

[Brabson, Michelle]

Hi--

My computer has Arial Black (True Type) in the Windows Font directory. When I 
open documents containing Arial Black I get the following message in the 
FrameMaker Console: The Arial Black font is not available. Arial Black Heavy 
will be used in this session. I do not have Arial Black Heavy anywhere that I 
can see. Is there any reason why FrameMaker wants to substitute Arial Black 
Heavy when it is not on my computer? If I open the PDF, I see only Arial Black 
in the list of fonts. 

FrameMaker 10, Acrobat 10 (TCS)
Windows XP SP3

Michelle
_

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-6123 * Fax 610-578-5400 * 
mbrab...@sungardhe.com * www.sungardhe.com

Confidentiality:  This email (including any attachments) may contain 
confidential, proprietary and privileged information, and unauthorized 
disclosure or use is prohibited. If you received this email in error, please 
notify the sender and delete this email from your system. Thank you.

Helping 1,800 higher education organizations in 40 countries worldwide find 
better ways to teach, learn, manage, and connect.


___


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FM 10 and font treatment

[Brabson, Michelle]

Hi--

My computer has Arial Black (True Type) in the Windows Font directory. When I 
open documents containing Arial Black I get the following message in the 
FrameMaker Console: "The Arial Black font is not available. Arial Black Heavy 
will be used in this session." I do not have Arial Black Heavy anywhere that I 
can see. Is there any reason why FrameMaker wants to substitute Arial Black 
Heavy when it is not on my computer? If I open the PDF, I see only Arial Black 
in the list of fonts. 

FrameMaker 10, Acrobat 10 (TCS)
Windows XP SP3

Michelle
_

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-6123 * Fax 610-578-5400 * 
mbrabson at sungardhe.com * www.sungardhe.com

Confidentiality:  This email (including any attachments) may contain 
confidential, proprietary and privileged information, and unauthorized 
disclosure or use is prohibited. If you received this email in error, please 
notify the sender and delete this email from your system. Thank you.

Helping 1,800 higher education organizations in 40 countries worldwide find 
better ways to teach, learn, manage, and connect.

Upgrades to Acrobat 8 not working

[Brabson, Michelle]

Framers,

When we install Acrobat on new or refurbished machines we do not have the 
ability to install Acrobat 8.1 through 8.1.7 without serious ramifications to 
Acrobat functionality. When this occurs, Acrobat does not allow us to enter 
values on the Initial View window on the File  Properties menu in Acrobat. It 
also does not allow us to save via the Advanced  PDF Optimizer window.

Note that we are able to install up to version 8.0 with these Acrobat functions 
work properly, but we are concerned about the messages from Adobe describing 
security issues that require the additional upgrades. Any help understanding 
this problem would be appreciated.

Please copy us when you respond since I am on the Digest.
 
FrameMaker 7.2
Some versions have Acrobat 8.0 and 
Some versions have Acrobat 8.1.7
Windows XP Version 2002 Professional Service Pack 3

Michelle

__

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * 
michelle.brab...@sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

___


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Upgrades to Acrobat 8 not working

[Brabson, Michelle]

Framers,

When we install Acrobat on new or refurbished machines we do not have the 
ability to install Acrobat 8.1 through 8.1.7 without serious ramifications to 
Acrobat functionality. When this occurs, Acrobat does not allow us to enter 
values on the Initial View window on the File > Properties menu in Acrobat. It 
also does not allow us to save via the Advanced > PDF Optimizer window.

Note that we are able to install up to version 8.0 with these Acrobat functions 
work properly, but we are concerned about the messages from Adobe describing 
security issues that require the additional upgrades. Any help understanding 
this problem would be appreciated.

Please copy us when you respond since I am on the Digest.

FrameMaker 7.2
Some versions have Acrobat 8.0 and 
Some versions have Acrobat 8.1.7
Windows XP Version 2002 Professional Service Pack 3

Michelle

__

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * 
Michelle.Brabson at sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

RE: Remote Desktop and FrameMaker

[Brabson, Michelle]

All-

From the information available to me, the source of our problem is our network 
connections and their interference with our ability to use Remote Desktop 
properly. Our IT department is addressing the problem. Thanks immensely for 
the many responses.

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * 
michelle.brab...@sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

-Original Message-
From: Catherine Woods [mailto:catw...@telus.net] 
Sent: Thursday, September 10, 2009 8:52 PM
To: Brabson, Michelle; framers@lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: RE: Remote Desktop and FrameMaker

I was using FrameMaker with remote desktop today. It was fine as far as I
could tell.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Brabson, Michelle
Sent: Wednesday, August 26, 2009 8:28 AM
To: framers@lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: Remote Desktop and FrameMaker

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up
and I find that several files I work with blow up. I do not have this
problem on other configurations, that is, not using Remote Desktop. I am on
FrameMaker 7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education *
4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400
* michelle.brab...@sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

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Remote Desktop and FrameMaker

[Brabson, Michelle]

All-

>From the information available to me, the source of our problem is our network 
>connections and their interference with our ability to use Remote Desktop 
>properly. Our IT department is addressing the problem. Thanks immensely for 
>the many responses.

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * 
Michelle.Brabson at sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

-Original Message-
From: Catherine Woods [mailto:catw...@telus.net] 
Sent: Thursday, September 10, 2009 8:52 PM
To: Brabson, Michelle; framers at lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: RE: Remote Desktop and FrameMaker

I was using FrameMaker with remote desktop today. It was fine as far as I
could tell.

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Brabson, Michelle
Sent: Wednesday, August 26, 2009 8:28 AM
To: framers at lists.frameusers.com
Cc: Dressner, Elizabeth
Subject: Remote Desktop and FrameMaker

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up
and I find that several files I work with blow up. I do not have this
problem on other configurations, that is, not using Remote Desktop. I am on
FrameMaker 7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education *
4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400
* Michelle.Brabson at sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

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Remote Desktop and FrameMaker

[Brabson, Michelle]

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up 
and I find that several files I work with blow up. I do not have this problem 
on other configurations, that is, not using Remote Desktop. I am on FrameMaker 
7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * 
michelle.brab...@sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

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Remote Desktop and FrameMaker

[Brabson, Michelle]

Hi--

Does anyone know if FrameMaker works with Remote Desktop? I have this set up 
and I find that several files I work with blow up. I do not have this problem 
on other configurations, that is, not using Remote Desktop. I am on FrameMaker 
7.2.

Any help is appreciated!

Michelle


__

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * 
Michelle.Brabson at sungardhe.com * www.sungardhe.com

 Please consider the environment before printing this message.

FW: Framemaker image problem

[Brabson, Michelle]

This post is from a colleague of mine.

I have a growing problem with imported images into FrameMaker 7.2.

I typically work off a network. A few months ago, I started getting an odd 
message when I'd try to save files with images that are imported objects. 
(These are files I've worked on for years.) Even if I didn't change the image 
but only, say, changed the footer information, I'd get the following message:

An internal error occurred while writing imported graphics in this document. 
The file has been saved, but has lost some image data. 

Our production manager looked at the files, copying them to her desktop, and 
had no problems. So I started working on those files on my desktop, and for a 
short time, the problem disappeared, only to come back worse than ever.

Now, whenever I save a document into which I've inserted an image, I get this 
message. I've tried 'FileImportFile...Import by Reference,' 
FileImportFile...Copy into Document,' 'FileImportObject...Create from 
File...Link,' and FileImportObject...Create from File' (without a link). I've 
tried to import Canvas files (.cnv), Visio files (.vsd), plain .jpgs and plain 
.gifs, and always get the same result.

Once this occurs, I have a file in the same path as my original file with a 
seemingly random 3-character extension after the .fm, such as 'CO4' or '357'. 
If I double-click the file and open with Frame, or if I delete the wonky 
extension, the file opens, but a grey box is displayed instead of the image.

I'm on FrameMaker 7.2p158, with Window XP Professional Version 5.1 (Build 
2600.xpsp_sp3_gdr.080814-1236 : Service Pack 3).

Our production manager found a previous post about Service Pack 3 of XP causing 
problems with imported images, but she is also on Service Pack 3 and is not 
having this problem.

I am on digest. Please respond directly to the e-mail addresses so we may see 
your comments when you make them.

Michelle

_

Michelle Brabson * SunGard Higher Education * 4 Country View Road, Malvern, PA 
19355 * Tel 610-578-5040 * Fax 610-578-5400 * michelle.brab...@sungardhe.com * 
www.sungardhe.com

Confidentiality:  This email (including any attachments) may contain 
confidential, proprietary and privileged information, and unauthorized 
disclosure or use is prohibited. If you received this email in error, please 
notify the sender and delete this email from your system. Thank you.


___


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FW: Framemaker image problem

[Brabson, Michelle]

This post is from a colleague of mine.

I have a growing problem with imported images into FrameMaker 7.2.

I typically work off a network. A few months ago, I started getting an odd 
message when I'd try to save files with images that are imported objects. 
(These are files I've worked on for years.) Even if I didn't change the image 
but only, say, changed the footer information, I'd get the following message:

"An internal error occurred while writing imported graphics in this document. 
The file has been saved, but has lost some image data. "

Our production manager looked at the files, copying them to her desktop, and 
had no problems. So I started working on those files on my desktop, and for a 
short time, the problem disappeared, only to come back worse than ever.

Now, whenever I save a document into which I've inserted an image, I get this 
message. I've tried 'File>Import>File...Import by Reference,' 
File>Import>File...Copy into Document,' 'File>Import>Object...Create from 
File...Link,' and File>Import>Object...Create from File' (without a link). I've 
tried to import Canvas files (.cnv), Visio files (.vsd), plain .jpgs and plain 
.gifs, and always get the same result.

Once this occurs, I have a file in the same path as my original file with a 
seemingly random 3-character extension after the .fm, such as 'CO4' or '357'. 
If I double-click the file and open with Frame, or if I delete the wonky 
extension, the file opens, but a grey box is displayed instead of the image.

I'm on FrameMaker 7.2p158, with Window XP Professional Version 5.1 (Build 
2600.xpsp_sp3_gdr.080814-1236 : Service Pack 3).

Our production manager found a previous post about Service Pack 3 of XP causing 
problems with imported images, but she is also on Service Pack 3 and is not 
having this problem.

I am on digest. Please respond directly to the e-mail addresses so we may see 
your comments when you make them.

Michelle

_

Michelle Brabson * SunGard Higher Education * 4 Country View Road, Malvern, PA 
19355 * Tel 610-578-5040 * Fax 610-578-5400 * Michelle.Brabson at sungardhe.com 
* www.sungardhe.com

Confidentiality:  This email (including any attachments) may contain 
confidential, proprietary and privileged information, and unauthorized 
disclosure or use is prohibited. If you received this email in error, please 
notify the sender and delete this email from your system. Thank you.

RE: Framers Digest, Vol 30, Issue 11

[Brabson, Michelle]

Rick,

Thanks for the discount. I forwarded your message to my manager. He was having 
some trouble getting the information he needed to make a decision so I am not 
sure how quick the response is going to be. I will keep you posted.

Michelle

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED]
Sent: Friday, April 11, 2008 3:00 AM
To: framers@lists.frameusers.com
Subject: Framers Digest, Vol 30, Issue 11

Send Framers mailing list submissions to
framers@lists.frameusers.com

To subscribe or unsubscribe via the World Wide Web, visit
http://lists.frameusers.com/mailman/listinfo/framers
or, via email, send a message with subject or body 'help' to
[EMAIL PROTECTED]

You can reach the person managing the list at
[EMAIL PROTECTED]

When replying, please edit your Subject line so it is more specific
than Re: Contents of Framers digest...


Today's Topics:

   1. Re: Closing big book files (Shmuel Wolfson)
   2. OT: Acrobat 8 freezes Frame after motherboard rebuild (John Pitt)
   3. Re: Closing big book files (Jim Owens)
   4. Re: Closing big book files (Rene Stephenson)
   5. RE: Taking  screen shot with the cursor (Ed Lightle)
   6. Re: OT: Acrobat 8 freezes Frame after motherboard rebuild
  (Stuart Rogers)
   7. tables (Mollye Barrett)
   8. Re: tables (Rick Quatro)
   9. Re: tables (Art Campbell)
  10. ANN:  Survey about Leaders in Technical Communication
  (jobs @ ProSpring)
  11. FrameMaker and Canto Cumulus or Extensis PortFolio
  (Wim Hooghwinkel - iDTP)
  12. RE: Text Inset Problem with TortoiseSVN (Lief Erickson)
  13. RE: Text Inset Problem with TortoiseSVN (Lief Erickson)
  14. finding Mif2Go macros to replace WWP functionality (Jim Owens)
  15. Menu name (Flato, Gillian)
  16. Re: Menu name (Stuart Rogers)
  17. Re: Menu name (Rene Stephenson)
  18. Re: finding Mif2Go macros to replace WWP functionality
  (Jeremy H. Griffith)
  19. RE: Menu name (Combs, Richard)
  20. Re: Menu name (Alan Litchfield)
  21. Re: Menu name (rebecca officer)


--

Message: 1
Date: Thu, 10 Apr 2008 11:32:40 +0300
From: Shmuel Wolfson [EMAIL PROTECTED]
Subject: Re: Closing big book files
To: Harold Winberg [EMAIL PROTECTED],Framers
framers@lists.frameusers.com
Message-ID: [EMAIL PROTECTED]
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

First do a shift/save all, then a shift/close all.

Regards,
Shmuel Wolfson


Harold Winberg wrote:
 Hello Framers



 I am working in a Book file with over 400 chapters.



 I am using IXgen and opening all files to perform updates.



 Is there a quick way to save and close the files?



 I am saving the book and using shift/close all files but it makes me
 confirm OK save the file.



 It takes over a half hour.



 Any other way??



 Thanks



 Les Winberg

 ___


 You are currently subscribed to Framers as [EMAIL PROTECTED]

 Send list messages to [EMAIL PROTECTED]

 To unsubscribe send a blank email to
 [EMAIL PROTECTED]
 or visit http://lists.frameusers.com/mailman/options/framers/sbw%40actcom.com

 Send administrative questions to [EMAIL PROTECTED] Visit
 http://www.frameusers.com/ for more resources and info.




--

Message: 2
Date: Thu, 10 Apr 2008 20:39:31 +1000
From: John Pitt [EMAIL PROTECTED]
Subject: OT: Acrobat 8 freezes Frame after motherboard rebuild
To: framers@lists.frameusers.com
Message-ID: [EMAIL PROTECTED]
Content-Type: text/plain; charset=UTF-8; format=flowed

After my motherboard went feral, I had to rebuild with a new
motherboard, cpu, video card, etc. XP Pro had to be coerced into working
again, but it was OK.

But my Acrobat Pro 8 installation now refuses to make PDFs using either
FM 8 or 7.1 with either Save As or print to PostScript. After a short
time, Frame stops responding, the top menu bar disappears, and it has to
be killed.

I've Repaired, Uninstalled  Repaired, Deactivated and Activated, and
muttered various incantations. Nothing seems to work.

Strangely, both Word and Excel do produce PDFs.

Any clues?

jjj
--
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
[EMAIL PROTECTED]
www.pitt.net.au


--

Message: 3
Date: Thu, 10 Apr 2008 08:12:40 -0400
From: Jim Owens [EMAIL PROTECTED]
Subject: Re: Closing big book files
To: Harold Winberg [EMAIL PROTECTED]
Cc: framers@lists.frameusers.com
Message-ID: [EMAIL PROTECTED]
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

If you're using a version of Frame with an Undo feature, and you're
seeing an OK to clear history? dialog for every file you save, try
clearing this check box:

File  Preferences  General  Show warnings while clearing history

Harold Winberg wrote:
 Hello Framers



 I am working in a Book file with over 400 

Framers Digest, Vol 30, Issue 11

[Brabson, Michelle]

Rick,

Thanks for the discount. I forwarded your message to my manager. He was having 
some trouble getting the information he needed to make a decision so I am not 
sure how quick the response is going to be. I will keep you posted.

Michelle

-Original Message-
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at 
lists.frameusers.com] On Behalf Of framers-requ...@lists.frameusers.com
Sent: Friday, April 11, 2008 3:00 AM
To: framers at lists.frameusers.com
Subject: Framers Digest, Vol 30, Issue 11

Send Framers mailing list submissions to
framers at lists.frameusers.com

To subscribe or unsubscribe via the World Wide Web, visit
http://lists.frameusers.com/mailman/listinfo/framers
or, via email, send a message with subject or body 'help' to
framers-request at lists.frameusers.com

You can reach the person managing the list at
framers-owner at lists.frameusers.com

When replying, please edit your Subject line so it is more specific
than "Re: Contents of Framers digest..."


Today's Topics:

   1. Re: Closing big book files (Shmuel Wolfson)
   2. OT: Acrobat 8 freezes Frame after motherboard rebuild (John Pitt)
   3. Re: Closing big book files (Jim Owens)
   4. Re: Closing big book files (Rene Stephenson)
   5. RE: Taking  screen shot with the cursor (Ed Lightle)
   6. Re: OT: Acrobat 8 freezes Frame after motherboard rebuild
  (Stuart Rogers)
   7. tables (Mollye Barrett)
   8. Re: tables (Rick Quatro)
   9. Re: tables (Art Campbell)
  10. ANN:  Survey about Leaders in Technical Communication
  (jobs @ ProSpring)
  11. FrameMaker and Canto Cumulus or Extensis PortFolio
  (Wim Hooghwinkel - iDTP)
  12. RE: Text Inset Problem with TortoiseSVN (Lief Erickson)
  13. RE: Text Inset Problem with TortoiseSVN (Lief Erickson)
  14. finding Mif2Go macros to replace WWP functionality (Jim Owens)
  15. Menu name (Flato, Gillian)
  16. Re: Menu name (Stuart Rogers)
  17. Re: Menu name (Rene Stephenson)
  18. Re: finding Mif2Go macros to replace WWP functionality
  (Jeremy H. Griffith)
  19. RE: Menu name (Combs, Richard)
  20. Re: Menu name (Alan Litchfield)
  21. Re: Menu name (rebecca officer)


--

Message: 1
Date: Thu, 10 Apr 2008 11:32:40 +0300
From: Shmuel Wolfson 
Subject: Re: Closing big book files
To: Harold Winberg ,Framers

Message-ID: <47FDD0A8.6000500 at actcom.com>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

First do a shift/save all, then a shift/close all.

Regards,
Shmuel Wolfson


Harold Winberg wrote:
> Hello Framers
>
>
>
> I am working in a Book file with over 400 chapters.
>
>
>
> I am using IXgen and opening all files to perform updates.
>
>
>
> Is there a quick way to save and close the files?
>
>
>
> I am saving the book and using shift/close all files but it makes me
> confirm OK save the file.
>
>
>
> It takes over a half hour.
>
>
>
> Any other way??
>
>
>
> Thanks
>
>
>
> Les Winberg
>
> ___
>
>
> You are currently subscribed to Framers as sbw at actcom.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit http://lists.frameusers.com/mailman/options/framers/sbw%40actcom.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>


--

Message: 2
Date: Thu, 10 Apr 2008 20:39:31 +1000
From: John Pitt 
Subject: OT: Acrobat 8 freezes Frame after motherboard rebuild
To: framers at lists.frameusers.com
Message-ID: <47FDEE63.20001 at pitt.net.au>
Content-Type: text/plain; charset=UTF-8; format=flowed

After my motherboard went feral, I had to rebuild with a new
motherboard, cpu, video card, etc. XP Pro had to be coerced into working
again, but it was OK.

But my Acrobat Pro 8 installation now refuses to make PDFs using either
FM 8 or 7.1 with either Save As or print to PostScript. After a short
time, Frame stops responding, the top menu bar disappears, and it has to
be killed.

I've Repaired, Uninstalled > Repaired, Deactivated and Activated, and
muttered various incantations. Nothing seems to work.

Strangely, both Word and Excel do produce PDFs.

Any clues?

jjj
--
_
John Pitt, technical writer
47 Gottenham St
Glebe NSW 2037
Ph: 02 9692 8096
Mob: 0438 92 8096
john at pitt.net.au
www.pitt.net.au


--

Message: 3
Date: Thu, 10 Apr 2008 08:12:40 -0400
From: Jim Owens 
Subject: Re: Closing big book files
To: Harold Winberg 
Cc: framers at lists.frameusers.com
Message-ID: <47FE0438.1010203 at magma.ca>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

If you're using a version of Frame with an Undo feature, and you're
seeing an "OK to clear history?" dialog 

URL does not work

[Brabson, Michelle]

Hi--

I created a hypertext marker from the command Go to URL in FrameMaker 7.2 
p158 and created a PDF using Acrobat 8.1.1. When I click on the active area in 
the PDF in Acrobat 8.1.1, it went to the URL I selected. When I tried to click 
on the Active area with the PDF in Acrobat 7.0.9, Acrobat started to attempt to 
download something. Do you know why a hot link for a URL would behave 
differently in Acrobat 8.1.1 vs. 7.0.9 if I created it in A8.1.1?

Michelle

_

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * 
[EMAIL PROTECTED] * www.sungardhe.com

Confidentiality:  This email (including any attachments) may contain 
confidential, proprietary and privileged information, and unauthorized 
disclosure or use is prohibited. If you received this email in error, please 
notify the sender and delete this email from your system. Thank you.

___


You are currently subscribed to Framers as [EMAIL PROTECTED]

Send list messages to [EMAIL PROTECTED]

To unsubscribe send a blank email to 
[EMAIL PROTECTED]
or visit 
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Send administrative questions to [EMAIL PROTECTED] Visit
http://www.frameusers.com/ for more resources and info.

URL does not work

[Brabson, Michelle]

Hi--

I created a hypertext marker from the command "Go to URL" in FrameMaker 7.2 
p158 and created a PDF using Acrobat 8.1.1. When I click on the active area in 
the PDF in Acrobat 8.1.1, it went to the URL I selected. When I tried to click 
on the Active area with the PDF in Acrobat 7.0.9, Acrobat started to attempt to 
download something. Do you know why a hot link for a URL would behave 
differently in Acrobat 8.1.1 vs. 7.0.9 if I created it in A8.1.1?

Michelle

_

Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 
Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * 
Michelle.Brabson at sungardhe.com * www.sungardhe.com

Confidentiality:  This email (including any attachments) may contain 
confidential, proprietary and privileged information, and unauthorized 
disclosure or use is prohibited. If you received this email in error, please 
notify the sender and delete this email from your system. Thank you.