Re: anyone looking for a writer?

[Cal Callahan]

Much as I wish you success, I don't believe this is an appropriate posting
here. The list would soon be filled by pleas from people like you and me
who are looking for work.

cal
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anyone looking for a writer?

[Cal Callahan]

Much as I wish you success, I don't believe this is an appropriate posting
here. The list would soon be filled by pleas from people like you and me
who are looking for work.

cal
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License expired?!!

[Cal Callahan]

Today I tried to open my copy of FM 10, part of the TCS 3.5 I bought 2
years ago, and I get this:

Licensing for this product has expired


My other TCS programs work fine. What's going on?

cal
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License expired?!!

[Cal Callahan]

Today I tried to open my copy of FM 10, part of the TCS 3.5 I bought 2
years ago, and I get this:

Licensing for this product has expired


My other TCS programs work fine. What's going on?

cal
-- next part --
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re:Verma on Educational pricing

[Cal Callahan]

Then this is a NEW policy, because I was able to purchase TCS 3.5 using
student pricing. I could also say that it's a selfish, short-sighted and
singular policy. Oh, I just did.
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Verma on Educational pricing

[Cal Callahan]

Then this is a NEW policy, because I was able to purchase TCS 3.5 using
student pricing. I could also say that it's a selfish, short-sighted and
singular policy. Oh, I just did.
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re: educational pricing

[Cal Callahan]

Rick's right as usual. I'm an unemployed (but studious) tech writer who
will not be upgrading anytime soon.
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educational pricing

[Cal Callahan]

Rick's right as usual. I'm an unemployed (but studious) tech writer who
will not be upgrading anytime soon.
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re: plug-ins update

[Cal Callahan]

Be great to have a single source for my own use and to refer tyros to.

cal
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plug-ins update

[Cal Callahan]

Be great to have a single source for my own use and to refer tyros to.

cal
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Re: FM 10 online, Rick's return

[Cal Callahan]

John, the Lynda.com course is FM 10. It is a good introductory course that
covers Unstructured Frame only. Here is a website that has a useful,
although somewhat dated, list of FM resources:


http://www.prismnet.com/~tcm/etwr2472/frame_index.html

There is the Adobe website, of course:

http://help.adobe.com/en_US/framemaker/using/index.html

Rick, great to see you back. Can't say I'm interested in a photo of your
chest, although your writeups do sometimes keep me in stitches.  (groan)

cal
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FM 10 online, Rick's return

[Cal Callahan]

John, the Lynda.com course is FM 10. It is a good introductory course that
covers Unstructured Frame only. Here is a website that has a useful,
although somewhat dated, list of FM resources:


http://www.prismnet.com/~tcm/etwr2472/frame_index.html

There is the Adobe website, of course:

http://help.adobe.com/en_US/framemaker/using/index.html

Rick, great to see you back. Can't say I'm interested in a photo of your
chest, although your writeups do sometimes keep me in stitches.  (groan)

cal
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Re OT:Unexpected event

[Cal Callahan]

Rick, I only know you from your excellent comments on this list and the
reputation you've earned as reflected by others' esteem, but I too wish you
a speedy recovery.

cal

-- 
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Re OT:Unexpected event

[Cal Callahan]

Rick, I only know you from your excellent comments on this list and the
reputation you've earned as reflected by others' esteem, but I too wish you
a speedy recovery.

cal

-- 

-- next part --
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Re: XML Cookbook

[Cal Callahan]

I was just part of a FrameMaker discussion on LinkedIn where it was pointed
out that using FM7 XML tutorials might confuse you because both have
changed so much. Comments?

cal
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XML Cookbook

[Cal Callahan]

I was just part of a FrameMaker discussion on LinkedIn where it was pointed
out that using FM7 XML tutorials might confuse you because both have
changed so much. Comments?

cal
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Re: Third Tort, Best use of graphics

[Cal Callahan]

Great rejoinder on the Third Tort Law (sic)

You can use a PhotoShop action script to simultaneously change the format
of and rename graphic files in a batch process.

cal
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Third Tort, Best use of graphics

[Cal Callahan]

Great rejoinder on the "Third Tort Law" (sic)

You can use a PhotoShop action script to simultaneously change the format
of and rename graphic files in a batch process.

cal
-- next part --
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Re: FrameMaker 10 and Acrobat X Training Books

[Cal Callahan]

I know of no good books for FM 10. Like Nadine, I recommend the Scriptorium
book. I used it when upgrading from FM 7 to 10 and found it much more
useful than the FM 9 Classroom in a Book. Another unhelpful one is
Introduction to FM 9 for Windows by Underwood.

Lynda.com has excellent basic tutorials on both FM 10 and Acrobat X.

cal
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FrameMaker 10 and Acrobat X Training Books

[Cal Callahan]

I know of no good books for FM 10. Like Nadine, I recommend the Scriptorium
book. I used it when upgrading from FM 7 to 10 and found it much more
useful than the FM 9 Classroom in a Book. Another unhelpful one is
Introduction to FM 9 for Windows by Underwood.

Lynda.com has excellent basic tutorials on both FM 10 and Acrobat X.

cal
-- next part --
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Re: FM10 books: none

[Cal Callahan]

Adobe's FM9 Classroom in a Book is very basic, but will get you an
understanding of the FM10 interface, which is only slightly changed from
FM9. For more info, much of Scriptorium's Unstructured FM8 is still valid
and useful when working with Unstructed  FM 10 (as I have recently). No
guide exists (that I'm aware of) concerning Structured FM9 or 10. I don't
recommend Underwood's Introduction to FM9 for Windows; it's too basic and
has an inadequate index.
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FM10 books: none

[Cal Callahan]

Adobe's FM9 "Classroom in a Book" is very basic, but will get you an
understanding of the FM10 interface, which is only slightly changed from
FM9. For more info, much of Scriptorium's "Unstructured FM8" is still valid
and useful when working with Unstructed  FM 10 (as I have recently). No
guide exists (that I'm aware of) concerning Structured FM9 or 10. I don't
recommend Underwood's "Introduction to FM9 for Windows;" it's too basic and
has an inadequate index.
-- next part --
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re: framemaker 10 training

[Cal Callahan]

Great, Rick. Missed the announcement from Lynda.com (if there was one)
about FM10. Still no help with structured frame, however.  :-(

Gentle ribbing: close-nit? Granted they may be nitpickers, but you
probably meant close-knit.

-- 
http://vizibility.com/calarts
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Re: Training materials for FM10

[Cal Callahan]

Use the Scriptorium references already mentioned for a guide to functions
and use FM9 Classroom in a Book for a survey of the new interface. (No help
in the latter for structured FM, however.)

-- 
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Re: framers Digest, Vol 72, Issue 5

[Cal Callahan]

Ha, ha! As if they would listen! Coerce might work, given the authority.

cal

On Thu, Oct 6, 2011 at 10:00 AM, framers-requ...@lists.frameusers.comwrote:

 Send framers mailing list submissions to
framers@lists.frameusers.com

 To subscribe or unsubscribe via the World Wide Web, visit
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 When replying, please edit your Subject line so it is more specific
 than Re: Contents of framers digest...


 Today's Topics:

   1. Re: screwy x-ref formatting (Grant Hogarth)
   2. How to search archive (Anton David)
   3. Re: How to search archive (Shmuel Wolfson)
   4. Vector symbols for warning, caution, note, etc. (Rick Quatro)
   5. R: How to search archive (Anton David)
   6. Table templates (FrameMaker 10) (Steve Rickaby)
   7. RE: Table templates (FrameMaker 10) (Rick Quatro)
   8. FrameMaker menu bar issue (George, Brenda (CAI))
   9. Re: FrameMaker menu bar issue (Baruch Brodersen)
  10. Re: FrameMaker menu bar issue (Scott Prentice)
  11. OT: Scary responsibility in job ad (Writer)


 --

 Message: 1
 Date: Wed, 05 Oct 2011 11:56:55 -0600
 From: Grant Hogarth gr...@hedgewizard.net
 To: Carol J. Elkins celk...@awrittenword.com
 Cc: Frame Users framers@lists.frameusers.com
 Subject: Re: screwy x-ref formatting
 Message-ID: 4e8c9a67.3080...@hedgewizard.net
 Content-Type: text/plain; charset=windows-1252; format=flowed

 All I can think of is that you are missing a DefaultParaFont (or 
 \) at the end of the reference string.

 Grant

 On 10/4/2011 8:44 PM, Carol J. Elkins wrote:
  I haven't seen a response to this, so I wanted to comment that I have
  this happen in one particular book as well. But unlike John's
  experience where his entire xref turns blue, every time I regenerate,
  I lose the blue character formatting in some, but not all, of the
  xrefs. But when I close down the book and reopen it, all the xrefs are
  correctly formatted once again. A sample xref format would be
  X-refBlueFigure\ $paranumonly on\ page\ $chapnum?$pagenum
 
  I can't narrow the problem down to any specific xref format, and I
  confess that because reopening the book solves the problem, I haven't
  really pursued a fix. My system has 8 GB of RAM, so resources
  shouldn't be a problem. Very frustrating. It would be great if anyone
  can shed some light on this. I'm using Frame9 on Win7, fully patched.
 
  Carol
 
  At 11:00 AM 9/30/2011, you wrote:
  I have a simple x-ref that works fine in 7 books and screwy in an
  eight book.
  Blue$paratext /on page $pagenum
  usually produces the desired blue text for the title and plain text
  for the page number, but in the errant book the entire x-ref is blue.
  When I update the x-ref, it behaves properly. But when I update all
  x-refs in the book, it reverts to the all-blue look.
 
  ___
 
 
  You are currently subscribed to framers as gr...@hedgewizard.net.
 
  Send list messages to framers@lists.frameusers.com.
 
  To unsubscribe send a blank email to
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  http://www.frameusers.com/ for more resources and info.
 


 --

 Message: 2
 Date: Thu, 6 Oct 2011 09:36:10 +0200
 From: Anton David an...@xlated.com
 To: framers@lists.frameusers.com
 Subject: How to search archive
 Message-ID: 001d01cc83fa$9ea07400$0600a8c0@anton
 Content-Type: text/plain;   charset=us-ascii

 Dears framers,


 I would like to know how you do to search the archive.
 As far as I see, you have to open each single month thread to do a search.
 Is there a way you can do a search on all archive contents?

 I have the feeling we are not leveraging the information the best way and
 many times same questions might be repeated.

 Wish you a pleasant day

 Anton
 Localization area
 Xlated.com










 --

 Message: 3
 Date: Thu, 06 Oct 2011 10:58:08 +0200
 From: Shmuel Wolfson shmue...@gmail.com
 To: Anton David an...@xlated.com
 Cc: framers@lists.frameusers.com
 Subject: Re: How to search archive
 Message-ID: 4e8d6da0.8050...@gmail.com
 Content-Type: text/plain; charset=us-ascii

 An HTML attachment was scrubbed...
 URL: 
 http://lists.frameusers.com/pipermail/framers/attachments/20111006/df0ead92/attachment-0001.html
 

 --

 Message: 4
 Date: Thu, 6 Oct 2011 07:57:19 -0400
 From: Rick Quatro r...@rickquatro.com
 To: framers@lists.frameusers.com
 Subject: Vector symbols for warning, caution, note, etc.
 Message-ID: 001c01cc841f$1a8d9240$4fa8b6c0$@com
 

Deleting imported graphics references

[Cal Callahan]

I deleted all graphics imported by reference into a document I'm editing,
but the doc is still looking for the files. If I can, do I want to and how
can I get rid of these obsolete references.
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Deleting imported graphics references

[Cal Callahan]

I deleted all graphics imported by reference into a document I'm editing,
but the doc is still looking for the files. If I can, do I want to and how
can I get rid of these obsolete references.
-- next part --
An HTML attachment was scrubbed...
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Thanks re can't get a pdf from FM 10

[Cal Callahan]

Thanks for all your suggestions. I'm swamped at work, so haven't been able
to fully explore the problem yet. I am now able to print to a pdf, although
saving doesn't work yet. There appears to a be a problem with one of my job
option files.
I checked the other job options and made sure I wasn't printing to a Mac or
not checking Convert CMYK, then mif-washed the file (to use Art Campbell's
phrase). I owe you all more extensive and explicit answers, which I hope to
have time to research in the next week or so.
I would like to know how to get my Distiller window open when the job is
processing. Right now Distiller is an enigma wrapped in a mystery.
cal
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Thanks re can't get a pdf from FM 10

[Cal Callahan]

Thanks for all your suggestions. I'm swamped at work, so haven't been able
to fully explore the problem yet. I am now able to print to a pdf, although
saving doesn't work yet. There appears to a be a problem with one of my job
option files.
I checked the other job options and made sure I wasn't printing to a Mac or
not checking Convert CMYK, then "mif-washed" the file (to use Art Campbell's
phrase). I owe you all more extensive and explicit answers, which I hope to
have time to research in the next week or so.
I would like to know how to get my Distiller window open when the job is
processing. Right now Distiller is an enigma wrapped in a mystery.
cal
-- next part --
An HTML attachment was scrubbed...
URL: 

More re responses to can't get a pdf file from FM 10

[Cal Callahan]

Mike Wickham wrote:

Two wild stabs at your problem:

1. I recall a time when I was getting no PDF generation. It turned out
that in File Preferences General, I had Cross-Platform File Naming set
to Macintosh on a Windows computer, and my file name was one character
too long for the Mac 31-character (or whatever) limit. FM actually let
me go through something like four dialog boxes toward creating the PDF,
but gave me no clue while it was failing.
2. I also had problems with Acrobat X on Windows 7 64-bit. I was getting
no PDFs. It turned out that Acrobat updates, both 10.0.1 and 10.0.2 were
trashing the port setting for the Adobe PDF printer and setting it to
COM1:! It was necessary to delete Adobe PDF printer and do a repair
install to fix the issue.

Hmmm. Thanks, Mike. I will definitely check out those possibilities,
especially since, whenever I print fron FM (or try to print to pdF), I get a
notice that Your font information has changed. The file still prints fine
from FM, but maybe that's a clue to one of the situations you mention.

cal
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Re: More re responses to can't get a pdf file from FM 10

[Cal Callahan]

The positive side of my problem is that I'm getting some really good info.
Your input, Fred, is illuminating and explains a previously inexplicable
behavior of Word I've noticed on occasion.

On Sun, Aug 14, 2011 at 5:30 PM, Fred Ridder docu...@hotmail.com wrote:

  Cal Callahan wrote:

   Hmmm. Thanks, Mike. I will definitely check out those possibilities,
 especially
  since, whenever I print fron FM (or try to print to pdF), I get a notice
 that
  Your font information has changed. The file still prints fine from FM,
 but
  maybe that's a clue to one of the situations you mention.

 This message has nothing to do with the problem you describe. You will get
 this message whenever you change to a different printer driver because
 FrameMaker relies on the Windows printer driver to provide it with the font
 metrics--the precise dimensions of each glyph in your document. In all
 versions of FrameMaker from 8.0 onward, the default printer driver is the
 Adobe PDF virtual printer, on the valid assumption that most users will
 want to produce a PDF file as their primary deliverable output. If you print
 a hard copy directly (rather than producing a PDF and printing *that* file),
 you will necessarily change to a different printer driver, and FrameMaker
 will warn you that the font information has changed.

 I can hear you wondering why in the world a minor change in font metric
 information matters to you. It matters because the subtle difference in
 dimensions of individual glyphs can add up to enough of a difference to make
 certain lines of text to break one word earlier or later, or to cause a line
 break inside a table. The change in line breaks can potentially make the
 paragraph a line longer (or shorter), and that can make the page breaks
 change, and that can make the page count and the page numbers in the TOC and
 index be wrong.

 FrameMaker is not alone in being affected this way. Most other word
 processors (including MS Word) are affected in exactly the same way. The
 difference is that other tools don't bother to warn you that anything
 changed. Word has always been notorious for having instabilities in its
 pagination, and at least some of that behavior is attributable to printer
 driver changes.

 -Fred Ridder

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More re responses to can't get a pdf file from FM 10

[Cal Callahan]

Mike Wickham wrote:

Two wild stabs at your problem:

1. I recall a time when I was getting no PDF generation. It turned out
that in File> Preferences> General, I had Cross-Platform File Naming set
to Macintosh on a Windows computer, and my file name was one character
too long for the Mac 31-character (or whatever) limit. FM actually let
me go through something like four dialog boxes toward creating the PDF,
but gave me no clue while it was failing.
2. I also had problems with Acrobat X on Windows 7 64-bit. I was getting
no PDFs. It turned out that Acrobat updates, both 10.0.1 and 10.0.2 were
trashing the port setting for the Adobe PDF printer and setting it to
COM1:! It was necessary to delete Adobe PDF printer and do a repair
install to fix the issue.

Hmmm. Thanks, Mike. I will definitely check out those possibilities,
especially since, whenever I print fron FM (or try to print to pdF), I get a
notice that "Your font information has changed." The file still prints fine
from FM, but maybe that's a clue to one of the situations you mention.

cal
-- next part --
An HTML attachment was scrubbed...
URL: 

More re responses to can't get a pdf file from FM 10

[Cal Callahan]

The positive side of my problem is that I'm getting some really good info.
Your input, Fred, is illuminating and explains a previously inexplicable
behavior of Word I've noticed on occasion.

On Sun, Aug 14, 2011 at 5:30 PM, Fred Ridder  wrote:

>  Cal Callahan wrote:
>
>  > Hmmm. Thanks, Mike. I will definitely check out those possibilities,
> especially
> > since, whenever I print fron FM (or try to print to pdF), I get a notice
> that
> > "Your font information has changed." The file still prints fine from FM,
> but
> > maybe that's a clue to one of the situations you mention.
>
> This message has nothing to do with the problem you describe. You will get
> this message whenever you change to a different printer driver because
> FrameMaker relies on the Windows printer driver to provide it with the "font
> metrics"--the precise dimensions of each glyph in your document. In all
> versions of FrameMaker from 8.0 onward, the default printer driver is the
> "Adobe PDF" virtual printer, on the valid assumption that most users will
> want to produce a PDF file as their primary deliverable output. If you print
> a hard copy directly (rather than producing a PDF and printing *that* file),
> you will necessarily change to a different printer driver, and FrameMaker
> will warn you that the font information has changed.
>
> I can hear you wondering why in the world a minor change in font metric
> information matters to you. It matters because the subtle difference in
> dimensions of individual glyphs can add up to enough of a difference to make
> certain lines of text to break one word earlier or later, or to cause a line
> break inside a table. The change in line breaks can potentially make the
> paragraph a line longer (or shorter), and that can make the page breaks
> change, and that can make the page count and the page numbers in the TOC and
> index be wrong.
>
> FrameMaker is not alone in being affected this way. Most other word
> processors (including MS Word) are affected in exactly the same way. The
> difference is that other tools don't bother to warn you that anything
> changed. Word has always been notorious for having instabilities in its
> pagination, and at least some of that behavior is attributable to printer
> driver changes.
>
> -Fred Ridder
>
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Can't get a pdf file from FM 10

[Cal Callahan]

It's one large .fm file, not a book. Even with the pdf job option
(theoretically) saved and selected, I can't get a pdf file using either save
as or print to. Two of my cohorts also had no luck with the file.

There are unresolved cross-references and there are references to images I
thought I had removed and replaced with images imported into the file. Could
either (or both) of those be causing my problems? If not, what?

Willing to try even the least likely solutions before going through the
arduous and odious task of basically rebuilding the entire file.

One suggestion was to turn off the images and try printing again. I'm not in
the office today, but that's the first thing I'll try when I go in. Any
other thoughts?

cal
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Re: Responses to Can't get a pdf file from FM 10

[Cal Callahan]

I'm using Windows 7 and Acrobat Pro. I'm not at work right now, so can't
check how much RAM  free disk space I have, but I'm sure there's plenty.

I tried print to file, print to PDF, save as PDF, print to pdf Cute Writer
(?), create pdf from Acrobat Pro, and probably some others I don't recall. I
sometimes would get the job option error message, but that seems to have
gone away since I created a job option called Standard1. I see a file not
found error from Acrobat Pro that presumably results from my opting to show
the pdf after generation.

Don't know about the font embedding or the job options setting for that, but
will check when I go back to work Tuesday.

It's a company computer, so don't know what patches have been installed, how
I would know if they had been installed, or if I can install the HotFix for
Postscript printers. (Do I need this when I'm just trying to save a file as
pdf?)

Thanks for your feedback and sorry I'm fuzzy on the details.

cal

On Sat, Aug 13, 2011 at 10:55 AM, Art Campbell art.campb...@gmail.comwrote:

 In addition to Stuart's list, the OS is pretty important, as is the
 amount of RAM and free disk space.

 For example, if you're running XP but haven't applied the Microsoft
 HotFix for PostScript printers... that would be an obvious point of
 failure.
 Same thing if your large file doesn't have the temporary space on
 the hard drive required to generate several sets of PS and PDF files.

 Is the file failing to PDF at a particular point in the file, or at
 different points, randomly?

  
  More details please.  What exactly happens when you try to produce the
 PDF?
   Any error messages?  Can you print to file and distill from there?  Are
 you
  using Acrobat Pro or just Distiller?  Are the fonts licensed for
 embedding
  and the job options set to fail if not?  Are all your programs fully
  patched?
 
  Yes, you should definitely clean up unresolved references before
 printing,
  but I don't think they would cause a PDF failure if you've successfully
  opened the file.  (They could cause a fail if you were printing from a
 book
  without having opened all files first.)
 
  HTH,
 
  Stuart
  ___

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Can't get a pdf file from FM 10

[Cal Callahan]

It's one large .fm file, not a book. Even with the pdf job option
(theoretically) saved and selected, I can't get a pdf file using either save
as or print to. Two of my cohorts also had no luck with the file.

There are unresolved cross-references and there are references to images I
thought I had removed and replaced with images imported into the file. Could
either (or both) of those be causing my problems? If not, what?

Willing to try even the least likely solutions before going through the
arduous and odious task of basically rebuilding the entire file.

One suggestion was to turn off the images and try printing again. I'm not in
the office today, but that's the first thing I'll try when I go in. Any
other thoughts?

cal
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Responses to Can't get a pdf file from FM 10

[Cal Callahan]

I'm using Windows 7 and Acrobat Pro. I'm not at work right now, so can't
check how much RAM & free disk space I have, but I'm sure there's plenty.

I tried print to file, print to PDF, save as PDF, print to pdf Cute Writer
(?), create pdf from Acrobat Pro, and probably some others I don't recall. I
sometimes would get the job option error message, but that seems to have
gone away since I created a job option called Standard1. I see a "file not
found" error from Acrobat Pro that presumably results from my opting to show
the pdf after generation.

Don't know about the font embedding or the job options setting for that, but
will check when I go back to work Tuesday.

It's a company computer, so don't know what patches have been installed, how
I would know if they had been installed, or if I can install the HotFix for
Postscript printers. (Do I need this when I'm just trying to save a file as
pdf?)

Thanks for your feedback and sorry I'm fuzzy on the details.

cal

On Sat, Aug 13, 2011 at 10:55 AM, Art Campbell wrote:

> In addition to Stuart's list, the OS is pretty important, as is the
> amount of RAM and free disk space.
>
> For example, if you're running XP but haven't applied the Microsoft
> HotFix for PostScript printers... that would be an obvious point of
> failure.
> Same thing if your "large file" doesn't have the temporary space on
> the hard drive required to generate several sets of PS and PDF files.
>
> Is the file failing to PDF at a particular point in the file, or at
> different points, randomly?
>
>  >
> > More details please.  What exactly happens when you try to produce the
> PDF?
> >  Any error messages?  Can you print to file and distill from there?  Are
> you
> > using Acrobat Pro or just Distiller?  Are the fonts licensed for
> embedding
> > and the job options set to fail if not?  Are all your programs fully
> > patched?
> >
> > Yes, you should definitely clean up unresolved references before
> printing,
> > but I don't think they would cause a PDF failure if you've successfully
> > opened the file.  (They could cause a fail if you were printing from a
> book
> > without having opened all files first.)
> >
> > HTH,
> >
> > Stuart
> > ___
>
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Flow problems in FM10

[Cal Callahan]

Back to FM after years away, creating my first template from scratch (not
well). I have text flow A starting on pg. 2 of doc, can’t add text frame now
to start the beginning of that text in a page 1 text frame. FM window says
text added to end of flow, want it at beginning. Tried splitting 
connecting text frames in various ways with no luck. What am I doing wrong?
(Or not doing.)

cal
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Flow problems in FM10

[Cal Callahan]

Back to FM after years away, creating my first template from scratch (not
well). I have text flow A starting on pg. 2 of doc, can?t add text frame now
to start the beginning of that text in a page 1 text frame. FM window says
text added to end of flow, want it at beginning. Tried splitting &
connecting text frames in various ways with no luck. What am I doing wrong?
(Or not doing.)

cal
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Motivating users/typography, etc.

[Cal Callahan]

Good points, Mike. Let's not forget that devil reverse type (drives me crazy
regardless of colors), proper use of sans serif vs. serif type, line length,
etc., etc.

There are so many considerations regarding document design you could write a
book about it. In fact, several people have. A text from one of my courses
I've taken (taught by Sharon Burton, if I'm not mistaken) might be of
interest:  Karen Schriver's Dynamics in Document Design.

cal
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Motivating users/typography, etc.

[Cal Callahan]

Good points, Mike. Let's not forget that devil reverse type (drives me crazy
regardless of colors), proper use of sans serif vs. serif type, line length,
etc., etc.

There are so many considerations regarding document design you could write a
book about it. In fact, several people have. A text from one of my courses
I've taken (taught by Sharon Burton, if I'm not mistaken) might be of
interest:  Karen Schriver's "Dynamics in Document Design."

cal

Motivating end users to read the user manual

[Cal Callahan]

I like Sharon's advice (ask the user directly). But I haven't seen anyone
mention context-sensitive help or conditional text.

I hope the lengthy paragraphs in your query are not representative of your
manuals--that would certainly turn off users.

A couple of guidelines:

KISS--keep it simple, sir.

Tell them what you're going to tell them, tell them what you want to tell
them, then tell them what you told them

Engineers like flow charts and logic diagrams, so fire up your Visio and try
to put the points across that way.

And everyone likes pictures, so see where you can use those. (Many people
are visually oriented and don't like to read.)

I hope I haven't insulted your intelligence. I'm just picking trees out of
the forest.

cal

FM7 and OLE

[Cal Callahan]

The problem is with MS OLE. You MIGHT work around it by removing SP3,
although this didn't work for me. (That was the only suggested solution I
found in an extensive search of the web.)

My problem, however, was a little different. After importing a Visio file,
all attempts to copy  paste text from a Word doc into Frame resulted in the
text coming in an anchored frame. I got around it by running the text
through OpenOfficeWriter first.

I had no problems with Frame 8.

I would very interested in hearing how anyone else resolved this problem.

cal
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FM7 and OLE

[Cal Callahan]

The problem is with MS OLE. You MIGHT work around it by removing SP3,
although this didn't work for me. (That was the only suggested solution I
found in an extensive search of the web.)

My problem, however, was a little different. After importing a Visio file,
all attempts to copy & paste text from a Word doc into Frame resulted in the
text coming in an anchored frame. I got around it by running the text
through OpenOfficeWriter first.

I had no problems with Frame 8.

I would very interested in hearing how anyone else resolved this problem.

cal