Re: [Framers] Authoring and distributing a manual for US and non-US customers
It's been some time since I created documents for translation, but generally remember: - Stick to deadlines for English source documents and don't allow anyone to talk you into changing them - Some languages take longer to translate and are more expensive (i.e., Chinese) - Some languages have options like European or Central and South American (CALA) Spanish and Portuguese, Traditional and Simplified Chinese, European or Canadian French. Try to pick just one. - Will you be tasked with finding in-country reviewers for the translations? This ended up being a big issue for me. - ezGlobe was the last company I worked with and was superior in all areas. Smoothed the whole process for me more than once. - Ask for RFP based a test document from at least 5 translation companies before choosing a finalist. - Realize that you're getting into a big job almost the size of the document creation and maintenance themselves. - Are you using a content management system to create the document? It will make your job easier. Even though it sounds like I didn't like this aspects of the job, it opened my eyes to many areas I'd never that of before. I can now tell the differences between Traditional and Simplified Chinese and Korean, Spanish and Portuguese, and some Scandinavian languages. Catherine On Fri, Nov 8, 2019 at 2:03 PM Richard Melanson wrote: > Tammy, > > I would recommend Googling FIGS and the word translation together. FIGS > = French Italian German Spanish. > > You will get so many answers to your questions below you won't know where > to start :-) > > Rick > > > Richard Melanson > Technical Writer|HighRes Biosolutions > T:781.932.1912x1160|rmelan...@highresbio.com > www.highresbio.com??? > > This e-mail message may contain confidential information and may not be > used by anyone but the intended recipient. If you are not the intended > recipient, you are hereby notified that any use or dissemination of this > message is strictly prohibited. If you received this message in error, > please notify HighRes Biosolutions immediately by reply email. Then delete > this message from your system. Thank you.-Original Message- > From: Framers [mailto:framers-bounces+rmelanson= > highresbio@lists.frameusers.com] On Behalf Of > tamm...@spectrumwritingllc.com > Sent: Friday, November 08, 2019 4:52 PM > To: framers@lists.frameusers.com; 'TECHWR-L' > Subject: [Framers] Authoring and distributing a manual for US and non-US > customers > > A longtime client who initially distributed their product only in the US > was acquired by a large international firm and now will be required to have > their manuals available to customers in Europe, Asia, and A-Pac. Currently, > I am developing in FM V12 and producing a PDF that is available online. > > > > The only information that I can gather right now is that this new customer > base will also require PDFs. > > > > 1. I need to consider that I might be the one handling the logistics > of > the translation process to an outside vendor versus any in-house staff. > (They do have folks that deal w/ this issue but they are overworked and > understaffed and right now, can't guarantee that they can take on another > division's translation requirements.) > 2. The current source is manual is classic US-approved layout - 8.5 x > 11 w/ crop marks for printing specified but my client briefly rattled off > their concern about the A4 requirement for Europe. > > > > So, my questions: > > > > 1. How does A4 and any other non-US requirements impact/affect my > template in FM? What do I need to do/plan for/change the layout of so that > I have one single source guide that serves all customers - US and on-US? > 2. I know I can learn the logistics of the translation process but > first, any one company/person that you would recommend and what do I have > to be aware of in my FM template knowing that the source will be translated? > Any insight into the translation process/logistics of (what files I have > to provide, what I get back, etc.) would be sincerely appreciated. > > > > Regards and TGIF, > > > > TVB > > > > > > Tammy Van Boening > > Tammy dot vanboening at spectrumwritingllc dot com > > www.spectrumwritingllc.com > > > > > > > > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com Visit the list's homepage > at http://www.frameusers.com Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com > Visit the list's homepage at http://www.frameusers.com > Archives located at > http://www.mail
Re: [Framers] What causes documentation to fail
Documentation creep - like every 4 months project management "thinks" up another document (or decides that original docs should be split into x) and expects the one assigned writer to pick it up Buy-in from project management on the documentation to be written that "don't change over time" Mysterious end-customer requirements - an end-customer that can dictate the documentation I speak from experience on documentation failure. Catherine On Fri, May 20, 2016 at 9:48 AM, wrote: > > Hi, guys...by end of today, I need to present to my manager a few bullet > points for a presentation she is doing on Monday. > > The subject is: "What Causes Documentation to Fail" > > I've started with a few points: > >Not writing to a well-understood target audience >Including too little or too much information >Failure to bring documentation into the project early enough in the >project >Failure to establish a governance, review, and approval structure >Lack of clear roles and responsibilities >Belief that “anyone can produce acceptable documentation” >Lack of feedback early enough in the process to implement without >wasting a large amount of work and/or affecting deadline >Scope creep > > Anyone want to add more to the list? > > > John X Posada > SR AML Syst & Ops Supt Data Analyst | Global Risk Analytics | HSBC North > America Holdings Inc > 330 Madison Ave., NY NY > > __ > > > > > > Phone > Int: 212-525-5483 Ext: 646-735-1857 > Fax > Conference Bridge - 877-304-0052, Code 74809254 > Email > john.x.pos...@us.hsbc.com > > __ > Protect our environment - please only print this if you have to! > > > > - > ** > This E-mail is confidential. It may also be legally privileged. If > you are not the addressee you may not copy, forward, disclose or > use any part of it. If you have received this message in error, > please delete it and all copies from your system and notify the > sender immediately by return E-mail. > > Internet communications cannot be guaranteed to be timely, secure, > error or virus-free. The sender does not accept liability for any > errors or omissions. > ** > SAVE PAPER - THINK BEFORE YOU PRINT! > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com > Visit the list's homepage at http://www.frameusers.com > Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
RE: Frame/PDF crashing again after Acrobat update - reapply hotfix
Thank you very much Martin. I was beginning to think I was going to have to recreate a 185 page container file from scratch. Thank you. Thank you. Thank you. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Martin Ley Sent: Thursday, April 29, 2010 12:00 PM To: framers@lists.frameusers.com Subject: Frame/PDF crashing again after Acrobat update - reapply hotfix Hi Framers, A while ago I had weeks of woes with mega-crashes while trying to print to PDF from Frame books. Eventually, the cure was to apply the hotfix that lots of people mentioned (I say eventually, because I couldn't download it for ages, and assumed it would never work for me). Well, everything's been fine for a couple of months, then Adobe updated Acrobat, which I assume stiffed the Distiller or something, because I started getting crashes again while building PDFs from FM book files. For example: %%[ ProductName: Distiller ]%% %%[Page: 1]%% %%[Page: 2]%% %%[Page: 3]%% %%[Page: 4]%% %%[Page: 5]%% %%[Page: 6]%% %%[Page: 7]%% %%[Page: 8]%% %%[Page: 9]%% %%[Page: 10]%% %%[Page: 11]%% %%[Page: 12]%% %%[Page: 13]%% %%[ Error: ioerror; OffendingCommand: imageDistiller ]%% Stack: -dict- -mark- -save- %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% Naturally, this happened while I was up against a deadline, but I thought "Hmmm, I wonder if I apply the hotfix again, it will cure things"... Yes. Joy! The page to look at for info on the hotfix is: http://support.microsoft.com/?id=952909 Read the bumf then click the View and request hotfix downloads link near the top of the page (you need to do this, as you eventually get an email with the right link and a password). It took me ages to get the correct link/hotfix for some reason. Hope this helps someone. Martin Martin Ley, Em-Dash Publications 84 High Street, Burwell, CAMBRIDGE, CB25 0HD T +44 1638 744173 M +44 7803 297354 W em-dash.com E mar...@em-dash.com VAT 823339730 ___ You are currently subscribed to framers as catw...@telus.net. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Frame/PDF crashing again after Acrobat update - reapply hotfix
Thank you very much Martin. I was beginning to think I was going to have to recreate a 185 page container file from scratch. Thank you. Thank you. Thank you. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Martin Ley Sent: Thursday, April 29, 2010 12:00 PM To: framers at lists.frameusers.com Subject: Frame/PDF crashing again after Acrobat update - reapply hotfix Hi Framers, A while ago I had weeks of woes with mega-crashes while trying to print to PDF from Frame books. Eventually, the cure was to apply the hotfix that lots of people mentioned (I say eventually, because I couldn't download it for ages, and assumed it would never work for me). Well, everything's been fine for a couple of months, then Adobe updated Acrobat, which I assume stiffed the Distiller or something, because I started getting crashes again while building PDFs from FM book files. For example: %%[ ProductName: Distiller ]%% %%[Page: 1]%% %%[Page: 2]%% %%[Page: 3]%% %%[Page: 4]%% %%[Page: 5]%% %%[Page: 6]%% %%[Page: 7]%% %%[Page: 8]%% %%[Page: 9]%% %%[Page: 10]%% %%[Page: 11]%% %%[Page: 12]%% %%[Page: 13]%% %%[ Error: ioerror; OffendingCommand: imageDistiller ]%% Stack: -dict- -mark- -save- %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% %%[ Warning: PostScript error. No PDF file produced. ] %% Naturally, this happened while I was up against a deadline, but I thought "Hmmm, I wonder if I apply the hotfix again, it will cure things"... Yes. Joy! The page to look at for info on the hotfix is: http://support.microsoft.com/?id=952909 Read the bumf then click the View and request hotfix downloads link near the top of the page (you need to do this, as you eventually get an email with the right link and a password). It took me ages to get the correct link/hotfix for some reason. Hope this helps someone. Martin Martin Ley, Em-Dash Publications 84 High Street, Burwell, CAMBRIDGE, CB25 0HD T +44 1638 744173 M +44 7803 297354 W em-dash.com E martin at em-dash.com VAT 823339730 ___ You are currently subscribed to framers as catwood at telus.net. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Remote Desktop and FrameMaker
I was using FrameMaker with remote desktop today. It was fine as far as I could tell. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Brabson, Michelle Sent: Wednesday, August 26, 2009 8:28 AM To: framers@lists.frameusers.com Cc: Dressner, Elizabeth Subject: Remote Desktop and FrameMaker Hi-- Does anyone know if FrameMaker works with Remote Desktop? I have this set up and I find that several files I work with blow up. I do not have this problem on other configurations, that is, not using Remote Desktop. I am on FrameMaker 7.2. Any help is appreciated! Michelle __ Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * michelle.brab...@sungardhe.com * www.sungardhe.com Please consider the environment before printing this message. ___ You are currently subscribed to Framers as catw...@telus.net. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Remote Desktop and FrameMaker
I was using FrameMaker with remote desktop today. It was fine as far as I could tell. -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Brabson, Michelle Sent: Wednesday, August 26, 2009 8:28 AM To: framers at lists.frameusers.com Cc: Dressner, Elizabeth Subject: Remote Desktop and FrameMaker Hi-- Does anyone know if FrameMaker works with Remote Desktop? I have this set up and I find that several files I work with blow up. I do not have this problem on other configurations, that is, not using Remote Desktop. I am on FrameMaker 7.2. Any help is appreciated! Michelle __ Michelle Brabson * Technical Production Manager * SunGard Higher Education * 4 Country View Road, Malvern, PA 19355 * Tel 610-578-5040 * Fax 610-578-5400 * Michelle.Brabson at sungardhe.com * www.sungardhe.com Please consider the environment before printing this message. ___ You are currently subscribed to Framers as catwood at telus.net. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Push or Click???
The Single-sourcing SIG of the STC just finished this discussion. I'd say "Click the Browse button". I'd omit the "...to activate the browser." -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Garnier Garnier Sent: Monday, June 01, 2009 8:45 PM To: framers@lists.frameusers.com Subject: Push or Click??? Hi I have a query: Which is technically accurate, Push the Browse button to activate the browser on click the Browse button to activate the browser? B/R Garnier Explore your hobbies and interests. Go to http://in.promos.yahoo.com/groups/ ___ You are currently subscribed to Framers as catw...@telus.net. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Push or Click???
The Single-sourcing SIG of the STC just finished this discussion. I'd say "Click the Browse button". I'd omit the "...to activate the browser." -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Garnier Garnier Sent: Monday, June 01, 2009 8:45 PM To: framers at lists.frameusers.com Subject: Push or Click??? Hi I have a query: Which is technically accurate, Push the Browse button to activate the browser on click the Browse button to activate the browser? B/R Garnier Explore your hobbies and interests. Go to http://in.promos.yahoo.com/groups/ ___ You are currently subscribed to Framers as catwood at telus.net. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Marketing a product: which language for the documentation
Other questions might be: does your client want all of translations in one document? Speaking from some translation experience: you also need to decide what "flavours" of languages you want? If the product will be sold in Central and Latin America as well as Europe, you may want to try International versions as opposed to localized. Can you change the language that appears on the UI on the GPS product ? You'll probably want to sync up the languages on the UI with the docs. Catherine -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of mathieu jacquet Sent: Wednesday, May 21, 2008 8:52 AM To: framers@lists.frameusers.com Subject: Marketing a product: which language for the documentation Hi to all, here is a question from a client: he's just developed a new GPS-based product in France, has a "getting started" and "user manual" written (I'm currently working on it) in French and would like to know if he is supposed to have them translated... I answered "yes, you have to have them translated into the languages of countries where you want the product marketted". But I am not 100% sure of the answer. The other question is: does the client have to have both manuals translated? Do you have any idea of official (governmental) documents about this kind of issue (Europe and/or US)? Thank a lot! Mathieu. _ Faites vous de nouveaux amis grâce à l'annuaire des profils Messenger ! http://home.services.spaces.live.com/search/?page=searchresults&ss=true&Form Id=AdvPeopleSearch&form=SPXFRM&tp=3&sc=2&pg=0&Search.DisplayName=Nom+public& search.gender=&search.age=&Search.FirstName=Pr%C3%A9nom&Search.LastName=Nom& search.location=Lieu&search.occupation=Profession&search.interests=amis&subm it=Rechercher ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Marketing a product: which language for the documentation
Other questions might be: does your client want all of translations in one document? Speaking from some translation experience: you also need to decide what "flavours" of languages you want? If the product will be sold in Central and Latin America as well as Europe, you may want to try International versions as opposed to localized. Can you change the language that appears on the UI on the GPS product ? You'll probably want to sync up the languages on the UI with the docs. Catherine -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of mathieu jacquet Sent: Wednesday, May 21, 2008 8:52 AM To: framers at lists.frameusers.com Subject: Marketing a product: which language for the documentation Hi to all, here is a question from a client: he's just developed a new GPS-based product in France, has a "getting started" and "user manual" written (I'm currently working on it) in French and would like to know if he is supposed to have them translated... I answered "yes, you have to have them translated into the languages of countries where you want the product marketted". But I am not 100% sure of the answer. The other question is: does the client have to have both manuals translated? Do you have any idea of official (governmental) documents about this kind of issue (Europe and/or US)? Thank a lot! Mathieu. _ Faites vous de nouveaux amis gr?ce ? l'annuaire des profils Messenger ! http://home.services.spaces.live.com/search/?page=searchresults&ss=true&Form Id=AdvPeopleSearch&form=SPXFRM&tp=3&sc=2&pg=0&Search.DisplayName=Nom+public& search.gender=&search.age=&Search.FirstName=Pr%C3%A9nom&Search.LastName=Nom& search.location=Lieu&search.occupation=Profession&search.interests=amis&subm it=Rechercher ___ You are currently subscribed to Framers as catwood at telus.net. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: MadCap Blaze
I haven't even installed Blaze yet! But I will anyway even though nothing I heard so far is good. I'm interested in this CMS that you mentioned. I'm not using structure yet (haven't found a good enough reason). But writing in topics is becoming a real management nightmare in FrameMaker. Catherine Woods Senior Documentation Specialist Polycom Canada Burnaby, BC [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Flato, Gillian Sent: Wednesday, March 19, 2008 9:33 AM To: Frame Users Subject: RE: MadCap Blaze Sharon Burton, from MadCap, did a presentation at our last STC meeting. She said that Blaze was for people who only did print publishing and Flare was for print and help files etc. Both Blaze and Flare make you write in a topic-oriented way, yet it doesn't do DITA. Sharon talked about all of the advantages of doing topic-oriented writing. I asked her why MadCap would make a product that doesn't do DITA when they are trying to compete with Frame. I said that right now, with Frame 8, all I had to do was flip it to structured and I had DITA, so moving to Blaze or Flare was a step backward. She didn't really have an answer for me on that. She said that Madcap was creating a CMS first, and then it was going to make Blaze and Flare DITA compatible. I told her that in my opinion, that was a bad plan. They will never be competitive with Frame until they do DITA, and no one is going to buy a CMS when they can get Subversion and CVS for free so they would be better off doing DITA now and the CMS later. I don't know if she passed on what I said to the MadCap people but we'll see. Thank you, Gillian Flato Technical Writer (Software) nanometrics 1550 Buckeye Dr. Milpitas, CA. 95035 408.545.6316 408.232.5911 [EMAIL PROTECTED] -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Michael Müller-Hillebrand Sent: Wednesday, March 19, 2008 9:17 AM To: Frame Users Subject: Re: MadCap Blaze Am 19.03.2008 um 17:05 schrieb Rick Henkel: > Flare has more than Blaze. Kind of like Flare : Blaze :: > Acrobat : Reader They must have something up their sleeve... or why did they once position Blaze as FrameMaker killer? You wouldn't expect a serious company to exaggerate things like that, would you? Maybe I forgot, that in marketing everything is allowed... Well, FrameMaker is still listed two times on the Blaze website: As possible import format and as output format (which would only be necessary if the products own print layout capabilities are somewhat limited). BTW, I am hesitant to install .NET 3.0 and enjoy your reports! - Michael -- ___ Michael Müller-Hillebrand: Dokumentations-Technologie Adobe Certified Expert, FrameMaker Lösungen und Training, FrameScript, XML/XSL, Unicode <http://cap-studio.de/> -- Tel. +49 (9131) 28747 ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/gflato%40nanometrics.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
MadCap Blaze
I haven't even installed Blaze yet! But I will anyway even though nothing I heard so far is good. I'm interested in this CMS that you mentioned. I'm not using structure yet (haven't found a good enough reason). But writing in topics is becoming a real management nightmare in FrameMaker. Catherine Woods Senior Documentation Specialist Polycom Canada Burnaby, BC Catherine.woods at polycom.com -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Flato, Gillian Sent: Wednesday, March 19, 2008 9:33 AM To: Frame Users Subject: RE: MadCap Blaze Sharon Burton, from MadCap, did a presentation at our last STC meeting. She said that Blaze was for people who only did print publishing and Flare was for print and help files etc. Both Blaze and Flare make you write in a topic-oriented way, yet it doesn't do DITA. Sharon talked about all of the advantages of doing topic-oriented writing. I asked her why MadCap would make a product that doesn't do DITA when they are trying to compete with Frame. I said that right now, with Frame 8, all I had to do was flip it to structured and I had DITA, so moving to Blaze or Flare was a step backward. She didn't really have an answer for me on that. She said that Madcap was creating a CMS first, and then it was going to make Blaze and Flare DITA compatible. I told her that in my opinion, that was a bad plan. They will never be competitive with Frame until they do DITA, and no one is going to buy a CMS when they can get Subversion and CVS for free so they would be better off doing DITA now and the CMS later. I don't know if she passed on what I said to the MadCap people but we'll see. Thank you, Gillian Flato Technical Writer (Software) nanometrics 1550 Buckeye Dr. Milpitas, CA. 95035 408.545.6316 408.232.5911 gflato at nanometrics.com -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Michael M?ller-Hillebrand Sent: Wednesday, March 19, 2008 9:17 AM To: Frame Users Subject: Re: MadCap Blaze Am 19.03.2008 um 17:05 schrieb Rick Henkel: > Flare has more than Blaze. Kind of like Flare : Blaze :: > Acrobat : Reader They must have something up their sleeve... or why did they once position Blaze as FrameMaker killer? You wouldn't expect a serious company to exaggerate things like that, would you? Maybe I forgot, that in marketing everything is allowed... Well, FrameMaker is still listed two times on the Blaze website: As possible import format and as output format (which would only be necessary if the products own print layout capabilities are somewhat limited). BTW, I am hesitant to install .NET 3.0 and enjoy your reports! - Michael -- ___ Michael M?ller-Hillebrand: Dokumentations-Technologie Adobe Certified Expert, FrameMaker L?sungen und Training, FrameScript, XML/XSL, Unicode <http://cap-studio.de/> -- Tel. +49 (9131) 28747 ___ You are currently subscribed to Framers as gflato at nanometrics.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/gflato%40nanometrics.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as catwood at telus.net. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Cannot launch distiller to create PDF file
I have this problem but in my case it's consistent. After I've rebooted my computer, the first time I try to create a PDF from a file or book it doesn't work. If I immediately use "save as" again, it's fine. Catherine -Original Message- From: framers-bounces+catwood=telus@lists.frameusers.com [mailto:framers-bounces+catwood=telus.net at lists.frameusers.com] On Behalf Of Dov Isaacs Sent: June 15, 2007 3:34 PM To: Adam Schweitzer; framers at lists.frameusers.com Subject: RE: Cannot launch distiller to create PDF file If in fact it works "sometimes" but not others, the problem has nothing to do with having multiple distillers on your system. If you installed the standalone version of Distiller that came with FrameMaker, it would be available to uninstall from the Add/Remove programs control panel. I would suggest that for reliability, you print to the Adobe PDF PostScript printer driver instance in lieu of using the "save as PDF" feature. Please advise if that works consistently. - Dov > -Original Message- > From: Adam Schweitzer > Sent: Friday, June 15, 2007 5:49 AM > > I am having a problem trying to save Frame documents as PDF > files using the File->save as command. It seems to work > haphazardly - sometimes, a PDF is generated with no problem, > other times Frame keeps trying for quite a while (almost > appearing as if the program crashed, using 100% of the CPU), > eventually giving up after several minutes with the error > message "Cannot launch Acrobat Distiller to create PDF file". > There does not seem to be any discernible pattern to suggest > to me why it might be failing. > > I am running Framemaker 7.2p158 and Distiller 8.0 on Windows > XP Professional. > > It has been suggested to me that this might be a result of > having multiple copies of Distiller installed on the system, > but I'm not sure how I would check that (Distiller doesn't > show up in Add/remove programs on it's own). > > > Any ideas? > > Thanks in advance, > Adam Schweitzer > Orenda Aerospace Corporation ___ You are currently subscribed to Framers as catwood at telus.net. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Cannot launch distiller to create PDF file
I have this problem but in my case it's consistent. After I've rebooted my computer, the first time I try to create a PDF from a file or book it doesn't work. If I immediately use "save as" again, it's fine. Catherine -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dov Isaacs Sent: June 15, 2007 3:34 PM To: Adam Schweitzer; framers@lists.frameusers.com Subject: RE: Cannot launch distiller to create PDF file If in fact it works "sometimes" but not others, the problem has nothing to do with having multiple distillers on your system. If you installed the standalone version of Distiller that came with FrameMaker, it would be available to uninstall from the Add/Remove programs control panel. I would suggest that for reliability, you print to the Adobe PDF PostScript printer driver instance in lieu of using the "save as PDF" feature. Please advise if that works consistently. - Dov > -Original Message- > From: Adam Schweitzer > Sent: Friday, June 15, 2007 5:49 AM > > I am having a problem trying to save Frame documents as PDF > files using the File->save as command. It seems to work > haphazardly - sometimes, a PDF is generated with no problem, > other times Frame keeps trying for quite a while (almost > appearing as if the program crashed, using 100% of the CPU), > eventually giving up after several minutes with the error > message "Cannot launch Acrobat Distiller to create PDF file". > There does not seem to be any discernible pattern to suggest > to me why it might be failing. > > I am running Framemaker 7.2p158 and Distiller 8.0 on Windows > XP Professional. > > It has been suggested to me that this might be a result of > having multiple copies of Distiller installed on the system, > but I'm not sure how I would check that (Distiller doesn't > show up in Add/remove programs on it's own). > > > Any ideas? > > Thanks in advance, > Adam Schweitzer > Orenda Aerospace Corporation ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
RE: Commenting in PDF files from Acrobat 6.0
She needs to use Acrobat 7 Pro if she wants to get the full advantage of the commenting feature. It's a great feature with very few problems (for its first release). I'd recommend it to anyone who is tired of getting comments back in varied formats. The auto online help feature is great as well. Catherine -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jon Harvey Sent: April 17, 2006 2:36 PM To: framers@lists.frameusers.com Subject: OT:Commenting in PDF files from Acrobat 6.0 Hi all, One of my colleagues created a PDF of her document and is passing it around to reviewers for comment. Trouble is, the reviewers can't add comments and she doesn't know why. This is the first time she's done it and doesn't know whether it's her security settings, preferences, or version of the software. She is using the full version of Acrobat 6.0. Does 6.0 allow recipients to comment or does she have to upgrade to Acrobat 7.0 or 7.0 Pro? I have 7.0 Pro on my machine and haven't had any problems. Thanks...Jon ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Commenting in PDF files from Acrobat 6.0
She needs to use Acrobat 7 Pro if she wants to get the full advantage of the commenting feature. It's a great feature with very few problems (for its first release). I'd recommend it to anyone who is tired of getting comments back in varied formats. The auto online help feature is great as well. Catherine -Original Message- From: framers-bounces+catwood=telus@lists.frameusers.com [mailto:framers-bounces+catwood=telus.net at lists.frameusers.com] On Behalf Of Jon Harvey Sent: April 17, 2006 2:36 PM To: framers at lists.frameusers.com Subject: OT:Commenting in PDF files from Acrobat 6.0 Hi all, One of my colleagues created a PDF of her document and is passing it around to reviewers for comment. Trouble is, the reviewers can't add comments and she doesn't know why. This is the first time she's done it and doesn't know whether it's her security settings, preferences, or version of the software. She is using the full version of Acrobat 6.0. Does 6.0 allow recipients to comment or does she have to upgrade to Acrobat 7.0 or 7.0 Pro? I have 7.0 Pro on my machine and haven't had any problems. Thanks...Jon ___ You are currently subscribed to Framers as catwood at telus.net. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to lisa at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Versioning software
We used to use SourceSafe and CVS. They were okay. Then the company changed to Perforce, which I found so much easier to use and was a lot more user-friendly. Catherine -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gillian Flato Sent: April 5, 2006 1:36 PM To: Lorian Gans; Kevin Rusnak; framers@lists.frameusers.com Subject: RE: Versioning software I like CVS. Thanks, Gillian Flato -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lorian Gans Sent: Wednesday, April 05, 2006 1:30 PM To: Kevin Rusnak; framers@lists.frameusers.com Subject: RE: Versioning software Hi, Kevin - We do use SourceSafe, not only for the fm files, but all the project and related files as well. It does have it's quirks, but seems to work well for us. hth Lorian Gans Technical Writer Cougar Mountain Software (208) 375-4455 ext. 147 [EMAIL PROTECTED] www.cougarmtn.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Rusnak Sent: Wednesday, April 05, 2006 1:54 PM To: framers@lists.frameusers.com Subject: Versioning software What do you all like to use to backup and version your frame files? Is Source Safe an industry favorite? Kevin Kevin C. Rusnak, CDIA+ E-Learning Development Specialist, Technical Services Hyland Software, Inc. 440.788.5609 440.788.5709 (fax) [EMAIL PROTECTED] www.onbase.com 28500 Clemens Road Westlake, OH 44145 CONFIDENTIALITY NOTICE: This message and any attached documents may contain confidential information from Hyland Software, Inc. The information is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, or an employee or agent responsible for the delivery of this message to the intended recipient, the reader is hereby notified that any dissemination, distribution or copying of this message or of any attached documents, or the taking of any action or omission to take any action in reliance on the contents of this message or of any attached documents, is strictly prohibited. If you have received this communication in error, please notify the sender immediately by e-mail or telephone, at (440) 788-5000, and delete the original message immediately. Thank you. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/loriangans%40cougarm tn.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/gflato%40nanometrics .com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. This message (including any attachments) may contain confidential information intended for a specific individual and purpose. If you are not the intended recipient, delete this message. If you are not the intended recipient, disclosing, copying, distributing, or taking any action based on this message is strictly prohibited. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Versioning software
We used to use SourceSafe and CVS. They were okay. Then the company changed to Perforce, which I found so much easier to use and was a lot more user-friendly. Catherine -Original Message- From: framers-bounces+catwood=telus@lists.frameusers.com [mailto:framers-bounces+catwood=telus.net at lists.frameusers.com] On Behalf Of Gillian Flato Sent: April 5, 2006 1:36 PM To: Lorian Gans; Kevin Rusnak; framers at lists.frameusers.com Subject: RE: Versioning software I like CVS. Thanks, Gillian Flato -Original Message- From: framers-bounces+gflato=nanometrics@lists.frameusers.com [mailto:framers-bounces+gflato=nanometrics.com at lists.frameusers.com] On Behalf Of Lorian Gans Sent: Wednesday, April 05, 2006 1:30 PM To: Kevin Rusnak; framers at lists.frameusers.com Subject: RE: Versioning software Hi, Kevin - We do use SourceSafe, not only for the fm files, but all the project and related files as well. It does have it's quirks, but seems to work well for us. hth Lorian Gans Technical Writer Cougar Mountain Software (208) 375-4455 ext. 147 LorianGans at cougarmtn.com www.cougarmtn.com -Original Message- From: framers-bounces+loriangans=cougarmtn@lists.frameusers.com [mailto:framers-bounces+loriangans=cougarmtn.com at lists.frameusers.com] On Behalf Of Kevin Rusnak Sent: Wednesday, April 05, 2006 1:54 PM To: framers at lists.frameusers.com Subject: Versioning software What do you all like to use to backup and version your frame files? Is Source Safe an industry favorite? Kevin Kevin C. Rusnak, CDIA+ E-Learning Development Specialist, Technical Services Hyland Software, Inc. 440.788.5609 440.788.5709 (fax) kevin.rusnak at onbase.com www.onbase.com 28500 Clemens Road Westlake, OH 44145 CONFIDENTIALITY NOTICE: This message and any attached documents may contain confidential information from Hyland Software, Inc. The information is intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, or an employee or agent responsible for the delivery of this message to the intended recipient, the reader is hereby notified that any dissemination, distribution or copying of this message or of any attached documents, or the taking of any action or omission to take any action in reliance on the contents of this message or of any attached documents, is strictly prohibited. If you have received this communication in error, please notify the sender immediately by e-mail or telephone, at (440) 788-5000, and delete the original message immediately. Thank you. ___ You are currently subscribed to Framers as loriangans at cougarmtn.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/loriangans%40cougarm tn.com Send administrative questions to lisa at frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as gflato at nanometrics.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/gflato%40nanometrics .com Send administrative questions to lisa at frameusers.com. Visit http://www.frameusers.com/ for more resources and info. This message (including any attachments) may contain confidential information intended for a specific individual and purpose. If you are not the intended recipient, delete this message. If you are not the intended recipient, disclosing, copying, distributing, or taking any action based on this message is strictly prohibited. ___ You are currently subscribed to Framers as catwood at telus.net. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/catwood%40telus.net Send administrative questions to lisa at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.