Re: FrameMaker 10 deleted a file from my hard drive
Linda, Are you using Dropbox? I had a few instances of FM files disappearing a year or so ago that I finally put down to working live in my local Dropbox on a slow internet connection. This is theonly bug I have ever encountered in this wonderful tool (Db), and I now always make sure that Db synching has completed before closing FM files. jjj On 26/10/2014 3:00 AM, framers-requ...@lists.frameusers.com wrote: Message: 13 Date: Fri, 24 Oct 2014 18:12:00 -0600 From: Linda Gallagherlin...@techcomplus.com To: 'Post Framers'framers@lists.frameusers.com Subject: FrameMaker 10 deleted a file from my hard drive Message-ID: 725B715B9D1E41529609B5CB4ADEB178@LGDellDsktp710 Content-Type: text/plain; charset=us-ascii FM 10 Win 7 All, I was just working in a book that I created about a month ago. I created a PDF, found some things that needed fixing, edited a couple of files (not the one at issue), updated the book, found a bad x-ref, then found that the file the x-ref went to is gone. I mean completely gone. Not in the book file, not in the folder on my hard drive, not anywhere on my hard drive. Gone! I edited the file earlier, and of course it was the only one I'd made extensive changes to today, and it's also the longest file of the book (though only 20 pages). How on earth could the file get deleted. Everything is local on my computer. I'm the only one using any of this. The file was there when I created the PDF only a few minutes before the disappearing act. My only actions after creating the PDF were to edit a couple of files in the book, then update the book. Then WTF, the file is gone. I've recovered the file from backups (I have multiple backup methods and locations), but now I'm worried about this issue. What could cause it? I've been using FM 10 for years with no issues. (I upgraded to FM 12 recently, but haven't updated my old projects.) Any ideas??? ~ Linda G. Gallagher STC Fellow TechCom Plus, LLC lindag at techcomplus dot com www.techcomplus.com http://www.techcomplus.com/ 303-450-9076 Tutorials, show me demos, user guides, help, FrameMaker and WebWorks ePublisher templates -- /I may be old; I may be silly; but I'm not effing stupid!/ *John Pitt, technical writer/consultant* 8 Hendrix St Windaroo QLD 4207 Ph: 07 3804 0416 VoIP: 07 3458 3803 Mob: 0438 92 8096 www.pitt.net.au ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Finding overrides in Framemaker files
TVB, Have you tried using one of eP's other outputs (e.g., WebWorks Help 5) and using the Styles report from that to chase your FM overrides? jjj On 24/01/2013 4:00 AM, framers-request at lists.frameusers.com wrote: > > Framemaker 10, all patched, Win 7, 64 bit. > > I have a Framemaker book that contains 8 chapter files. I know that > overrides to paragraph styles in a file are marked with an asterisk in the > Information Bar at the bottom of the file. I am producing OLH for a client > using a 15 year old technology (Sun JavaHelp) and I don't have an option to > change that right now. In the tool that I use, ePublisher, reports are > generated including a Styles report that specifically lists all paragraph > tags that have an override to them. This report, however, is not available > for a Sun JavaHelp output for many reasons but I still need to be able to > find overrides in the Framemaker source files. Is there a script that is > available to do this, or is there a way to use FM's functionality that I am > not aware of to do this? > > Thanks, > > TVB -- /I may be old; I may be silly; but I'm not effing stupid!/ ---- *John Pitt, technical writer/consultant* 8 Hendrix St Windaroo QLD 4207 Ph: 07 3804 0416 VoIP: 07 3495 5185 Mob: 0438 92 8096 www.pitt.net.au -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20130124/faeb754f/attachment.html>
Re: Finding overrides in Framemaker files
TVB, Have you tried using one of eP's other outputs (e.g., WebWorks Help 5) and using the Styles report from that to chase your FM overrides? jjj On 24/01/2013 4:00 AM, framers-requ...@lists.frameusers.com wrote: Framemaker 10, all patched, Win 7, 64 bit. I have a Framemaker book that contains 8 chapter files. I know that overrides to paragraph styles in a file are marked with an asterisk in the Information Bar at the bottom of the file. I am producing OLH for a client using a 15 year old technology (Sun JavaHelp) and I don't have an option to change that right now. In the tool that I use, ePublisher, reports are generated including a Styles report that specifically lists all paragraph tags that have an override to them. This report, however, is not available for a Sun JavaHelp output for many reasons but I still need to be able to find overrides in the Framemaker source files. Is there a script that is available to do this, or is there a way to use FM's functionality that I am not aware of to do this? Thanks, TVB -- /I may be old; I may be silly; but I'm not effing stupid!/ *John Pitt, technical writer/consultant* 8 Hendrix St Windaroo QLD 4207 Ph: 07 3804 0416 VoIP: 07 3495 5185 Mob: 0438 92 8096 www.pitt.net.au ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
unable to position table footnote pgf
Stuart, You should be able to control the space above by adding a Frame Above Pgf on the Advanced tab of Para Designer. My templates include a TableFootnote option in the dropdown, but if that option is not already available you can build one on the Reference pages. jjj On 22/07/2011 3:00 AM, Stuart Rogers wrote: > TCS 2.0 FM 9.0p255 WinXP SP3 > > I'm trying to set up a table format in a new template. I've added a > sample footnote in a cell, and the footnote text appears below the > table. However, the text appears with no space between it and the > bottom rule of the table -- in fact, the rule touches the tops of the > letters in the footnote text. > > I've tried increasing the Space Above in the table-footnote pgf tag; > doing so causes the*following* paragraph to move down, but has no > effect on the footnote text. > > I've tried increasing the Space Below in the Table Designer; same result. > > I've tried increasing the Space Below in the table title pgf tag, the > table anchor pgf tag, and in a cell in the bottom table row; no effect. > > The User Guide and the Help don't address footnote spacing per se, as > far as I can tell. > > Any suggestions on how to control this spacing? > > thanks, -- /Pragmatism rules, OK?/ ---- *John Pitt, technical writer/consultant* 8 Hendrix St Windaroo QLD 4207 Ph: 07 3804 0416 VoIP: 07 3495 5185 Mob: 0438 92 8096 www.pitt.net.au -- next part -- An HTML attachment was scrubbed... URL: <http://lists.frameusers.com/pipermail/framers/attachments/20110722/9ee80b3e/attachment.html>
Re: unable to position table footnote pgf
Stuart, You should be able to control the space above by adding a Frame Above Pgf on the Advanced tab of Para Designer. My templates include a TableFootnote option in the dropdown, but if that option is not already available you can build one on the Reference pages. jjj On 22/07/2011 3:00 AM, Stuart Rogers wrote: TCS 2.0 FM 9.0p255 WinXP SP3 I'm trying to set up a table format in a new template. I've added a sample footnote in a cell, and the footnote text appears below the table. However, the text appears with no space between it and the bottom rule of the table -- in fact, the rule touches the tops of the letters in the footnote text. I've tried increasing the Space Above in the table-footnote pgf tag; doing so causes the*following* paragraph to move down, but has no effect on the footnote text. I've tried increasing the Space Below in the Table Designer; same result. I've tried increasing the Space Below in the table title pgf tag, the table anchor pgf tag, and in a cell in the bottom table row; no effect. The User Guide and the Help don't address footnote spacing per se, as far as I can tell. Any suggestions on how to control this spacing? thanks, -- /Pragmatism rules, OK?/ *John Pitt, technical writer/consultant* 8 Hendrix St Windaroo QLD 4207 Ph: 07 3804 0416 VoIP: 07 3495 5185 Mob: 0438 92 8096 www.pitt.net.au ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: FILENAME markers for mid-topic IDs
Olga and Richard, eP changes the name of the topic's default html file to use the text of the Filename marker. This is fine if there is only one in a topic, but as soon it encounters another in the same topic, it changes the html filename again. This effectively deletes the location of Filename number 1. If you always have only one marker in a topic, continue to use Filename. But if you have two or more you need to use TopicAlias markers instead. TopicAlias markers are designed for situations where there are two or more markers in a topic. They do not change the filename, but instead append text of the TopicAlias marker PLUS the MIF paragraph number to the default eP filename. Because it has the MIF paragraph ID attached, the topic should appear already scrolled to display the location when called by the app. You will need to change your Filename type markers to TopicAlias type, which you can do with a search and destroy of the .MIF. Sounds a lot of work, but in reality quickly done with a decent text editor. You will also need to create a new marker type called TopicAlias before doing this as it is not a standard Frame marker. Your application should call the unique ID General (if that is the text in the TopicAlias marker inserted in Frame). Unfortunately I don't have any examples here to make the above a bit simpler, but HTH anyway. jjj Olga Klenner wrote: We use filename markers in FM to generate context-sensitive help with WWP. How can I create a filename marker for a mid-topic ID? e.g. Help page is About.html = FILENAME marker input is About. This is easy. But: Help page is Options.html#General = what do I have to enter into the FILENAME marker? If I type Options#General into the FILENAME marker a page is created called Options#General.html which in not what is needed. I recently needed to do something like that in ePublisher Pro 9.2. The solution there was to insert TopicAlias markers, not Filename markers, in FM. In ePP, the TopicAlias marker type is set to a value of Topic alias. Since I started from an existing FM/ePP project, I'm not sure if someone had to set this up manually or it's there by default. I still have a minor annoyance, though (and maybe some WebWorks guru can straighten me out). Although ePP obediently inserts an anchor tag in the HTML where the TopicAlias marker was, the anchor's name attribute is a numeric value instead of my marker text. In the application's onlinehelp.props file, which provides the context-sensitive help mapping, I'd much rather specify the topic as, say, Options.html#General instead of Options.html#123456. Is there a simple way to tell ePP to use the marker text for the anchor name? Richard Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-777-0436 -- -- Modern capitalism: privatise the profits; socialise the losses. _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 [EMAIL PROTECTED] www.pitt.net.au ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
FILENAME markers for mid-topic IDs
Olga and Richard, eP changes the name of the topic's default html file to use the text of the Filename marker. This is fine if there is only one in a topic, but as soon it encounters another in the same topic, it changes the html filename again. This effectively deletes the location of Filename number 1. If you always have only one marker in a topic, continue to use Filename. But if you have two or more you need to use TopicAlias markers instead. TopicAlias markers are designed for situations where there are two or more markers in a topic. They do not change the filename, but instead append text of the TopicAlias marker PLUS the MIF paragraph number to the default eP filename. Because it has the MIF paragraph ID attached, the topic should appear already scrolled to display the location when called by the app. You will need to change your Filename type markers to TopicAlias type, which you can do with a search and destroy of the .MIF. Sounds a lot of work, but in reality quickly done with a decent text editor. You will also need to create a new marker type called TopicAlias before doing this as it is not a standard Frame marker. Your application should call the unique ID "General" (if that is the text in the TopicAlias marker inserted in Frame). Unfortunately I don't have any examples here to make the above a bit simpler, but HTH anyway. jjj Olga Klenner wrote: > > We use filename markers in FM to generate context-sensitive help with > > WWP. > > How can I create a filename marker for a mid-topic ID? > > > > e.g. > > Help page is "About.html" => FILENAME marker input is "About". This is > > easy. > > But: Help page is "Options.html#General" => what do I have to enter into > > the FILENAME marker? If I type "Options#General" into the FILENAME marker > > a page is created called "Options#General.html which in not what is > > needed. I recently needed to do something like that in ePublisher Pro 9.2. The solution there was to insert TopicAlias markers, not Filename markers, in FM. In ePP, the TopicAlias marker type is set to a value of "Topic alias." Since I started from an existing FM/ePP project, I'm not sure if someone had to set this up manually or it's there by default. I still have a minor annoyance, though (and maybe some WebWorks guru can straighten me out). Although ePP obediently inserts an anchor tag in the HTML where the TopicAlias marker was, the anchor's name attribute is a numeric value instead of my marker text. In the application's onlinehelp.props file, which provides the context-sensitive help mapping, I'd much rather specify the topic as, say, "Options.html#General" instead of "Options.html#123456." Is there a simple way to tell ePP to use the marker text for the anchor name? Richard Richard G. Combs Senior Technical Writer Polycom, Inc. richardDOTcombs AT polycomDOTcom 303-223-5111 -- rgcombs AT gmailDOTcom 303-777-0436 -- -- Modern capitalism: privatise the profits; socialise the losses. _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
[wwp-users] ePP is ignoring filename markers
Callie,
Are any of your missing filename changes in the same topic?
When eP scans each Frame/Word source page, it uses the filename marker to
rename the page. But, if further down the same Topic page it finds another
filename marker, it renames the html file to use that marker. The net result
is that the first filename marker is ignored.
If this is the case, you have two major choices:
Use the page break settings to break up the topic so that each filename marker
is on a separate page (as advised by Franz-Josef).
Or use TopicAlias markers (and a different method of calling the pages in the
parent application).
It is probably too late now to consider the latter, but in the long term you
will get far better results with that method. I don't know your output format,
but in WebWorks Help 5, using TopicAliases generates a Topics.js file which
developers can hook into to map between their application calls and the file
name and POSITION of the marker on each page:
function WWHBookData_MatchTopic(P)
{
var C=null;
if(P=="abt_central")C="abt_central.htm#999244";
if(P=="Mail_Merge")C="How_to_create_a_mail_merge.htm#6316358";
if(P=="How_to_create_a_mail_merge")C="How_to_create_a_mail_merge.htm#6316409";
BTW, when Paul Mueller dries out his PCs in Houston, the new eP doco will
contain FAR better descriptions of how to use Filename and TopicAlias markers
than anything that has gone before (and certainly much better than anything I
can come up with :).
jjj
RE: [wwp-users] ePP is ignoring filename markers
Callie,
Are any of your missing filename changes in the same topic?
When eP scans each Frame/Word source page, it uses the filename marker to
rename the page. But, if further down the same Topic page it finds another
filename marker, it renames the html file to use that marker. The net result
is that the first filename marker is ignored.
If this is the case, you have two major choices:
Use the page break settings to break up the topic so that each filename marker
is on a separate page (as advised by Franz-Josef).
Or use TopicAlias markers (and a different method of calling the pages in the
parent application).
It is probably too late now to consider the latter, but in the long term you
will get far better results with that method. I don't know your output format,
but in WebWorks Help 5, using TopicAliases generates a Topics.js file which
developers can hook into to map between their application calls and the file
name and POSITION of the marker on each page:
function WWHBookData_MatchTopic(P)
{
var C=null;
if(P==abt_central)C=abt_central.htm#999244;
if(P==Mail_Merge)C=How_to_create_a_mail_merge.htm#6316358;
if(P==How_to_create_a_mail_merge)C=How_to_create_a_mail_merge.htm#6316409;
BTW, when Paul Mueller dries out his PCs in Houston, the new eP doco will
contain FAR better descriptions of how to use Filename and TopicAlias markers
than anything that has gone before (and certainly much better than anything I
can come up with :).
jjj
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Re: FrameMaker with WebWorks?
Callie, I don't recognise your error, but I can assure you that 9.2 does work with FM 7.2. It is NOT supported, however, with FM 8, which was introduced after eP 9.2. I suggest that you build a quick and dirty test project from scratch, using FM 7.2 and the default webworks template that you used to build your present projects (i.e., NOT your present project file). If that works without spitting out the same errors, you can be safely assured that the problem is elsewhere. My guess is that an override made to your project in 9.1 conflicts with 9.2. If so, you need to look closely at: http://wiki.webworks.com/HelpCenter/Reference/XMLTransformChanges There was a major technological change between 9.1 and 9.2, and this is probably the cause of your problem. The wiki article seems fairly heavy stuff at first glance, so if you don't feel confident, enlist a tame developer to help :) The advances in ww eP since 9.1/9.2 are enormous, so I highly recommend going to 2008.2. HTH jjj +++ From: Callie Bertsche [EMAIL PROTECTED] Hello Fellow Framers, I'm wondering if others who use WebWorks as their online help software in conjunction with FrameMaker have discovered whether WebWorks has fixed their glitch that WW 9.2 does not work with FM (7.2, in our case). We use FM 7.2 for documents, and WW 9.1 for online help, because we can't get WW 9.2 to recognize FM files (we just get an error. Rough translation: Need to update file. Okay? [Self hits Okay] Cannot open project. Alien file format. [WW crash] Have others solved this by upgrading to FM 8.0? Just curious. -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 [EMAIL PROTECTED] www.pitt.net.au ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Question about WebWorks 2008.1 and FrameMaker 7.2 Transit Menu
Cecily, 1. ePPro is no longer on the FM menu. The workflow that WebWorks now champion is to build and maintain your style templates using Pro; make a master stationery file using Pro; build your projects using ePX (Express) linked to that stationery file. You can have 1 or 100s of projects linked to one stationery file, and when the stationery is changed, all projects have the option of updating with the updated stationery next time they are compiled. Instant change across an entire organisation's document set is possible with no pain. I use this workflow to great effect, and amongst other things, it allows you to whip up a quick and dirty test project with a single file or book at any time. See <http://www.webworks.com/Introduction/What_is_ePublisher.shtml> for more details. 2. Transit is a plug-in that adds marker and conditional text functionality to Microsoft Word. FrameMaker does not use it because they are native functions. HTH jjj ++ From: "Beierle, Cecily" <cbeie...@tcfbank.com> Subject: Question about WebWorks 2008.1 and FrameMaker 7.2 Transit Menu We have been using FrameMaker 7.2 with Windows XP, and WebWorks Pro (9.2) and WebWorks Express (1.0, build 10234), and IE 6 or IE7. I am testing the recent release of WebWorks Enterprise, 2008.1 (Pro and Express). The WebWorks menu in FrameMaker 7.2 used to list Generate Output (which created a temporary project out of the current FrameMaker file), and Launch... ePublisher Express and Launch ePublisher Pro. With the recent release, however, WebWorks menu in FrameMaker lists only ePublisher Express. When I looked at the release notes, I saw was that the transit menu was simplified in release 9.3 - that was the only mention that seemed related to my problem. The version of WebWorks Transit is 1.0.0 in both the old and the new releases. Can anyone please tell me if: 1. Should I see ePublisher Pro in my WebWorks menu in FrameMaker? 2. Is there a workaround to generate a temporary project from a current file? -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
FrameMaker with WebWorks?
Callie, I don't recognise your error, but I can assure you that 9.2 does work with FM 7.2. It is NOT supported, however, with FM 8, which was introduced after eP 9.2. I suggest that you build a quick and dirty test project from scratch, using FM 7.2 and the default webworks template that you used to build your present projects (i.e., NOT your present project file). If that works without spitting out the same errors, you can be safely assured that the problem is elsewhere. My guess is that an override made to your project in 9.1 conflicts with 9.2. If so, you need to look closely at: <http://wiki.webworks.com/HelpCenter/Reference/XMLTransformChanges> There was a major technological change between 9.1 and 9.2, and this is probably the cause of your problem. The wiki article seems fairly heavy stuff at first glance, so if you don't feel confident, enlist a tame developer to help :) The advances in ww eP since 9.1/9.2 are enormous, so I highly recommend going to 2008.2. HTH jjj +++ From: "Callie Bertsche" <c.berts...@tecplot.com> Hello Fellow Framers, I'm wondering if others who use WebWorks as their online help software in conjunction with FrameMaker have discovered whether WebWorks has fixed their glitch that WW 9.2 does not work with FM (7.2, in our case). We use FM 7.2 for documents, and WW 9.1 for online help, because we can't get WW 9.2 to recognize FM files (we just get an error. Rough translation: "Need to update file. Okay?" [Self hits Okay] "Cannot open project. Alien file format." [WW crash] Have others solved this by upgrading to FM 8.0? Just curious. -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
Re: Running Header in a Continued File?
Pat, Another way of skinning this particular cat works without needing to split chapter files (on Frame from 7.x anyway). It boils down to adding particular parastyles to the UnstructMasterPageMaps table on Reference pages and selecting Apply Master Pages when you Update the book. Whenever the Update sees the first parastyle, it changes the Master page used to your Landscape; and returns to the standard Left/Right Masters when it sees the second parastyle. We use it on Single-sided books with excellent results by adding two new paragraph styles (StartLandscape and FinishLandscape). I think it might be more difficult with Double-sided docs. In the FM 8 help, the full instructos are in To assign a master page to body pages on which a paragraph tag appears. HTH jjj Two down: only George to go! _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 [EMAIL PROTECTED] www.pitt.net.au ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Running Header in a Continued File?
Pat, Another way of skinning this particular cat works without needing to split chapter files (on Frame from 7.x anyway). It boils down to adding particular parastyles to the UnstructMasterPageMaps table on Reference pages and selecting Apply Master Pages when you Update the book. Whenever the Update sees the first parastyle, it changes the Master page used to your Landscape; and returns to the standard Left/Right Masters when it sees the second parastyle. We use it on Single-sided books with excellent results by adding two new paragraph styles (StartLandscape and FinishLandscape). I think it might be more difficult with Double-sided docs. In the FM 8 help, the full instructos are in "To assign a master page to body pages on which a paragraph tag appears". HTH jjj Two down: only George to go! _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
Re: OT: Acrobat 8 freezes Frame after motherboard rebuild
Thanks Stuart, Sorry for the delay, but it turned out to be a bit of a trial. There was no FILE: port, but even after creating one, it still didn't work. Dov will be miffed, but I ended up succumbing to Uninstall-itus -- which did work, after eons of uninstall, install, register, re-activate -- and final success. Thanks again. jjj Stuart Rogers wrote: Make sure the printer port FILE: still exists. If not, add it. Start Settings Printers Faxes Adobe PDF properties Ports tab Note the port currently selected. Find FILE: in the list? If no, Add Port, Local Port, named FILE: (with the colon). Reselect the previously selected port. HTH, -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 [EMAIL PROTECTED] www.pitt.net.au ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
OT: Acrobat 8 freezes Frame after motherboard rebuild
Thanks Stuart, Sorry for the delay, but it turned out to be a bit of a trial. There was no FILE: port, but even after creating one, it still didn't work. Dov will be miffed, but I ended up succumbing to Uninstall-itus -- which did work, after eons of uninstall, install, register, re-activate -- and final success. Thanks again. jjj Stuart Rogers wrote: > > Make sure the printer port "FILE:" still exists. If not, add it. > > Start > Settings > Printers & Faxes > Adobe PDF properties > Ports tab > Note the port currently selected. > Find FILE: in the list? > If no, Add Port, Local Port, named FILE: (with the colon). > Reselect the previously selected port. > > HTH, > -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
OT: Acrobat 8 freezes Frame after motherboard rebuild
After my motherboard went feral, I had to rebuild with a new motherboard, cpu, video card, etc. XP Pro had to be coerced into working again, but it was OK. But my Acrobat Pro 8 installation now refuses to make PDFs using either FM 8 or 7.1 with either Save As or print to PostScript. After a short time, Frame stops responding, the top menu bar disappears, and it has to be killed. I've Repaired, Uninstalled > Repaired, Deactivated and Activated, and muttered various incantations. Nothing seems to work. Strangely, both Word and Excel do produce PDFs. Any clues? jjj -- _____ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
Re: OT: Acro 7 Pro dies without warning
For the archives: Finally found a solution going through the Acrobat Windows user to user forum. It eventuated that I was definitely not alone, and that there is the same or similar thing happening with some Acro Pro 8 installations (which all shut down within 10 seconds without warning). Anyway, to close the loop, here is the link to the article which contained my fix (solutions 2 and 4 seemed to do the trick): http://www.adobe.com/support/techdocs/331958.html John Pitt wrote: Thought I'd finished with my Acrobat woes -- but ... wrong! I upgraded my work XP Pro laptop and home PC from Acro 5 to 7.08 a couple of weeks ago. The home PC works fine now (thanks Fred!), but when I run Acro 7 on the laptop, all is OK until about one minute has passed. It then closes with no warning or other messages. I have searched through the Acro user-to-user forum and the other Adobe KB articles and have gone through all the possible causes in Troubleshoot system errors or freezes, but with no luck. I suspect there is some link with system timing on the laptop, because when I ran with a different login at a different client site today, it died consistently within about 10 seconds! Does anyone have any idea what is causing my problem and how to fix it? Specs: Dell Inspiron 9400, 2 GHz Core 2 Duo, XP Pro with all updates, 2 GHz RAM, nvidia GEForce Go 7900 GS. jjj -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 [EMAIL PROTECTED] www.pitt.net.au ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Acro 7 Pro dies without warning
Thx Peter, Tried switching off auto-update and tried running while disconnected. Neither worked for me Thanks anyway jjj Peter Gold wrote: > Hi, John: > > I haven't been following this thread closely, so apologies if this was > already mentioned. I had a similar problem some time ago, which I traced > to Acrobat invoking automatic update during the start-up sequence. The > Catch-22 was that if Acrobat quit during start-up, it wasn't possible to > turn off auto-update in Preferences...until I tried turning off my > Internet connection, so the auto-update couldn't contact Adobe's server. > This let Acrobat start, after which I turned off the auto-update option, > and reconnected the Internet. The problem didn't recur. > > HTH > > Regards, > > Peter Gold > KnowHow ProServices > > John Pitt wrote: >> Mark, >> >> I wasn't absolutely certain that I had followed the correct procedure >> as you outlined -- so I reinstalled, and checked for rogue traces of >> old installations, etc., again. >> >> But it is the same story. On my home login, Acrobat dies about 60 >> seconds after opening; at the only client site I have visited since >> being afflicted, it is about 10 seconds. >> >> Distiller works fine -- but I can't do anything to my PDFs once they >> are made. And I bought 7 so I could take advantage of its ability to >> compile referees' reports, etc. >> >> >> >> jjj >> >> mark.poston at mekon.com wrote: >>> I've not heard of this problem before. >>> >>> It may seem obvious but have you tried a reinstall? I presume also that >>> you had the correct rights to install software with your account. >>> >>> Other than that, did you completely uninstall 5 before upgrading. I seem >>> to remember some discussion on this previously. >> > > > > -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
Acro 7 Pro dies without warning
Thx Dov, I'm running the full bundled set of Norton Internet Security (I would prefer the tools I use on my main PC, but NIS was "free" with the laptop). No other anti-spyware, etc. Over the last couple of days I've switched off everything that has even a remote chance of interfering with Acro, but no joy at all. The only common thread is that my local user login consistently gives me about 60 seconds life of Acro; but my Administrator login, and the two I use at my clients' sites give me only 10 seconds. I just created a new user with full admin rights which also has a life of 10 seconds. I'm starting to suspect that one of clients' sysadmins has set me up so that the laptop is still trying to get its internal time from their server: My Event Viewer System log records an error against W32Time every 14 minutes. The description reads: "The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time. "For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.; I chased this through, but got nowhere (reached my level of incompetence :) Dunno if any of this rings any bells anywhere, but it has me totally foxed. jjj Dov Isaacs wrote: > Quite frankly, this doesn't sound like any symptom > that we are aware of. Although Acrobat does indeed > work with various antivirus programs, perhaps you > can advise as to what antivirus programs, firewalls, > anti-adware etc. programs you may have running and > whether temporarily disabling same solves the problem. > Acrobat 7 does check for on-line updates at start-up > and perhaps something you have installed is killing > the process for doing so?!?!? > > - Dov > >> -Original Message- >> From: John Pitt >> Sent: Friday, November 24, 2006 3:11 AM >> To: mark.poston at mekon.com >> Cc: framers at lists.frameusers.com >> Subject: Re: Acro 7 Pro dies without warning >> >> Mark, >> >> I wasn't absolutely certain that I had followed the correct >> procedure as you outlined -- so I reinstalled, and checked >> for rogue traces of old installations, etc., again. >> >> But it is the same story. On my home login, Acrobat dies >> about 60 seconds after opening; at the only client site I >> have visited since being afflicted, it is about 10 seconds. >> >> Distiller works fine -- but I can't do anything to my PDFs >> once they are made. And I bought 7 so I could take advantage >> of its ability to compile referees' reports, etc. >> >> >> >> jjj > > > -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
Acro 7 Pro dies without warning
An update: While stumbling around the web I found out how to get my system clock working. It now works, but ... Acro still does its disgraceful 1 minute exit. jjj John Pitt wrote: > I'm starting to suspect that one of clients' sysadmins has set me up so > that the laptop is still trying to get its internal time from their server: > -- _____ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
Re: Acro 7 Pro dies without warning
Mark, I wasn't absolutely certain that I had followed the correct procedure as you outlined -- so I reinstalled, and checked for rogue traces of old installations, etc., again. But it is the same story. On my home login, Acrobat dies about 60 seconds after opening; at the only client site I have visited since being afflicted, it is about 10 seconds. Distiller works fine -- but I can't do anything to my PDFs once they are made. And I bought 7 so I could take advantage of its ability to compile referees' reports, etc. jjj [EMAIL PROTECTED] wrote: I've not heard of this problem before. It may seem obvious but have you tried a reinstall? I presume also that you had the correct rights to install software with your account. Other than that, did you completely uninstall 5 before upgrading. I seem to remember some discussion on this previously. -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 [EMAIL PROTECTED] www.pitt.net.au ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Acro 7 Pro dies without warning
Thx Dov, I'm running the full bundled set of Norton Internet Security (I would prefer the tools I use on my main PC, but NIS was free with the laptop). No other anti-spyware, etc. Over the last couple of days I've switched off everything that has even a remote chance of interfering with Acro, but no joy at all. The only common thread is that my local user login consistently gives me about 60 seconds life of Acro; but my Administrator login, and the two I use at my clients' sites give me only 10 seconds. I just created a new user with full admin rights which also has a life of 10 seconds. I'm starting to suspect that one of clients' sysadmins has set me up so that the laptop is still trying to get its internal time from their server: My Event Viewer System log records an error against W32Time every 14 minutes. The description reads: The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.; I chased this through, but got nowhere (reached my level of incompetence :) Dunno if any of this rings any bells anywhere, but it has me totally foxed. jjj Dov Isaacs wrote: Quite frankly, this doesn't sound like any symptom that we are aware of. Although Acrobat does indeed work with various antivirus programs, perhaps you can advise as to what antivirus programs, firewalls, anti-adware etc. programs you may have running and whether temporarily disabling same solves the problem. Acrobat 7 does check for on-line updates at start-up and perhaps something you have installed is killing the process for doing so?!?!? - Dov -Original Message- From: John Pitt Sent: Friday, November 24, 2006 3:11 AM To: [EMAIL PROTECTED] Cc: framers@lists.frameusers.com Subject: Re: Acro 7 Pro dies without warning Mark, I wasn't absolutely certain that I had followed the correct procedure as you outlined -- so I reinstalled, and checked for rogue traces of old installations, etc., again. But it is the same story. On my home login, Acrobat dies about 60 seconds after opening; at the only client site I have visited since being afflicted, it is about 10 seconds. Distiller works fine -- but I can't do anything to my PDFs once they are made. And I bought 7 so I could take advantage of its ability to compile referees' reports, etc. jjj -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 [EMAIL PROTECTED] www.pitt.net.au ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Acro 7 Pro dies without warning
An update: While stumbling around the web I found out how to get my system clock working. It now works, but ... Acro still does its disgraceful 1 minute exit. jjj John Pitt wrote: I'm starting to suspect that one of clients' sysadmins has set me up so that the laptop is still trying to get its internal time from their server: -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 [EMAIL PROTECTED] www.pitt.net.au ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Acro 7 Pro dies without warning
Mark, I wasn't absolutely certain that I had followed the correct procedure as you outlined -- so I reinstalled, and checked for rogue traces of old installations, etc., again. But it is the same story. On my home login, Acrobat dies about 60 seconds after opening; at the only client site I have visited since being afflicted, it is about 10 seconds. Distiller works fine -- but I can't do anything to my PDFs once they are made. And I bought 7 so I could take advantage of its ability to compile referees' reports, etc. jjj mark.poston at mekon.com wrote: > I've not heard of this problem before. > > It may seem obvious but have you tried a reinstall? I presume also that > you had the correct rights to install software with your account. > > Other than that, did you completely uninstall 5 before upgrading. I seem > to remember some discussion on this previously. -- _____ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
OT: Acro 7 Pro dies without warning
Thought I'd finished with my Acrobat woes -- but ... wrong! I upgraded my work XP Pro laptop and home PC from Acro 5 to 7.08 a couple of weeks ago. The home PC works fine now (thanks Fred!), but when I run Acro 7 on the laptop, all is OK until about one minute has passed. It then closes with no warning or other messages. I have searched through the Acro user-to-user forum and the other Adobe KB articles and have gone through all the possible causes in Troubleshoot system errors or freezes, but with no luck. I suspect there is some link with system timing on the laptop, because when I ran with a different login at a different client site today, it died consistently within about 10 seconds! Does anyone have any idea what is causing my problem and how to fix it? Specs: Dell Inspiron 9400, 2 GHz Core 2 Duo, XP Pro with all updates, 2 GHz RAM, nvidia GEForce Go 7900 GS. jjj -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 [EMAIL PROTECTED] www.pitt.net.au ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
OT: Acro 7 Pro dies without warning
Thought I'd finished with my Acrobat woes -- but ... wrong! I upgraded my work XP Pro laptop and home PC from Acro 5 to 7.08 a couple of weeks ago. The home PC works fine now (thanks Fred!), but when I run Acro 7 on the laptop, all is OK until about one minute has passed. It then closes with no warning or other messages. I have searched through the Acro user-to-user forum and the other Adobe KB articles and have gone through all the possible causes in "Troubleshoot system errors or freezes", but with no luck. I suspect there is some link with system timing on the laptop, because when I ran with a different login at a different client site today, it died consistently within about 10 seconds! Does anyone have any idea what is causing my problem and how to fix it? Specs: Dell Inspiron 9400, 2 GHz Core 2 Duo, XP Pro with all updates, 2 GHz RAM, nvidia GEForce Go 7900 GS. jjj -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
OT: Can't get AcroPro7 to distill or Save As PDFs from Frame
I've finally upgraded from Acro5 to 7 Pro. But while my new Dell XP Pro laptop happily produces PDFs from Frame and other apps, I cannot get PDF output from Frame using my win2k home PC. Both boxes previously ran with Acro5 (which was upgraded from v3 to v4 then v5). The win2k box, a 2-year-old P4 with loads of space, RAM, etc., was built using the mirror of my previous PC (which was built from the mirror of the one before that). So it has had a large amount of s/w loaded and unloaded over the years. When I use Save As PDF in Frame 6.0, 7.0 and 7.1, the screen flickers, but there is no output. When I try to print to a ps file (using Adobe PDF), I get the following message: "Cannot write to specified print file" Everything is local, I have loads of space, an empty Recycle Bin, and no other problems. Moreover, I can use both methods to produce PDFs in all the MS apps I have tried so far. Does anyone have any idea what's wrong? jjj -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
OT: Can't get AcroPro7 to distill or Save As PDFs from Frame
Thx Fred, I had allowed for the name change and didn't use Save As with v6.0 -- but your other points (especially the FILE port, which I don't remember seeing) look very promising. I've been putting off doing a full re-build with XP Pro; looks like that has marched itself up my priority list too :) I'll post the results -- and thx again. jjj Fred Ridder wrote: > There are a couple of potential gotchas. Either or both (or > neither...) could be the cause of your problem. Or it could > be related to your practice of configuring from existing > images rather than doing clean installations (which I have > always found to be a much more trouble-free approach). > Unless you have a specific reason to stick with Windows 2000, > you might want to consider starting over with a clean XP > installation; Microsoft no longer actively supports Win2000 > which means that they are no longer making any effort to > plug any more of its security holes (although the freedom > from all those "critical" security update notices may be a > welcome thing to many users...). > > Anyway, the two common Acrobat upgrade gotchas: > > The name of the Acrobat virtual printer was changed after > Acrobat 5.0. New versions of Acrobat name it "Adobe PDF" > rather "Acrobat Distiller", and if your FrameMaker installations > may still be looking for the older name. > > The Acrobat 7.0 installation has been known to corrupt the > definition of the default FILE: port, which appears to be > necessary for the Save As PDF feature to work properly. Make > sure that there is a port defined with exactly that name: > FILE: (in all caps and with a full colon after it). > > And at the risk of restarting a minor holy war, I assume that > you are aware of the drawbacks of using the Save As PDF > mechanism with on a Windows box with versions of FrameMaker > prior to 7.0. Even with 7.0, there are still some funky issues, > and my personal recommendation is to use the free SetPrint > plugin from Sundorne Communications (www.sundorne.com) > which allows you to set the Adobe PDF printer as FrameMaker's > default printer regardless of what printer you have set as your > Windows default. -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
OT: Can't get AcroPro7 to distill or Save As PDFs from Frame
Yes, the culprit was the lack of a FILE: port. Thanks again Fred, you are a legend. jjj John Pitt wrote: > Thx Fred, > > I had allowed for the name change and didn't use Save As with v6.0 -- > but your other points (especially the FILE port, which I don't remember > seeing) look very promising. > > I've been putting off doing a full re-build with XP Pro; looks like that > has marched itself up my priority list too :) > > I'll post the results -- and thx again. > > jjj > -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
OT: Can't get AcroPro7 to distill or Save As PDFs from Frame
I'd send you a case of Grange -- but funds are a little short of that. More strength to your arm, anyway jjj Fred Ridder wrote: > I'm blushing, John! (Or maybe it is just that last glass of really good > Aussie Shiraz I've been sipping while watching Saturday Night Live > and surfing the web on an unseasonably warm night in New Jersey...) > > Always happy to be of help, > -Fred > > >> From: John Pitt >> To: Fred Ridder >> CC: framers at lists.frameusers.com >> Subject: Re: OT: Can't get AcroPro7 to distill or Save As PDFs from Frame >> Date: Sun, 12 Nov 2006 16:18:05 +1100 >> >> Yes, the culprit was the lack of a FILE: port. >> >> Thanks again Fred, you are a legend. >> >> jjj >> >> John Pitt wrote: >>> Thx Fred, >>> >>> I had allowed for the name change and didn't use Save As with v6.0 -- >>> but your other points (especially the FILE port, which I don't >>> remember seeing) look very promising. >>> >>> I've been putting off doing a full re-build with XP Pro; looks like >>> that has marched itself up my priority list too :) >>> >>> I'll post the results -- and thx again. >>> >>> jjj >>> >> >> >> -- >> _ >> John Pitt, technical writer >> 47 Gottenham St >> Glebe NSW 2037 >> Ph: 02 9692 8096 >> Mob: 0438 92 8096 >> john at pitt.net.au >> www.pitt.net.au > > _ > Get today's hot entertainment gossip > http://movies.msn.com/movies/hotgossip?icid=T002MSN03A07001 > > > > -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
OT: Can't get AcroPro7 to distill or Save As PDFs from Frame
I've finally upgraded from Acro5 to 7 Pro. But while my new Dell XP Pro laptop happily produces PDFs from Frame and other apps, I cannot get PDF output from Frame using my win2k home PC. Both boxes previously ran with Acro5 (which was upgraded from v3 to v4 then v5). The win2k box, a 2-year-old P4 with loads of space, RAM, etc., was built using the mirror of my previous PC (which was built from the mirror of the one before that). So it has had a large amount of s/w loaded and unloaded over the years. When I use Save As PDF in Frame 6.0, 7.0 and 7.1, the screen flickers, but there is no output. When I try to print to a ps file (using Adobe PDF), I get the following message: Cannot write to specified print file Everything is local, I have loads of space, an empty Recycle Bin, and no other problems. Moreover, I can use both methods to produce PDFs in all the MS apps I have tried so far. Does anyone have any idea what's wrong? jjj -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 [EMAIL PROTECTED] www.pitt.net.au ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: OT: Can't get AcroPro7 to distill or Save As PDFs from Frame
I'd send you a case of Grange -- but funds are a little short of that. More strength to your arm, anyway jjj Fred Ridder wrote: I'm blushing, John! (Or maybe it is just that last glass of really good Aussie Shiraz I've been sipping while watching Saturday Night Live and surfing the web on an unseasonably warm night in New Jersey...) Always happy to be of help, -Fred From: John Pitt [EMAIL PROTECTED] To: Fred Ridder [EMAIL PROTECTED] CC: framers@lists.frameusers.com Subject: Re: OT: Can't get AcroPro7 to distill or Save As PDFs from Frame Date: Sun, 12 Nov 2006 16:18:05 +1100 Yes, the culprit was the lack of a FILE: port. Thanks again Fred, you are a legend. jjj John Pitt wrote: Thx Fred, I had allowed for the name change and didn't use Save As with v6.0 -- but your other points (especially the FILE port, which I don't remember seeing) look very promising. I've been putting off doing a full re-build with XP Pro; looks like that has marched itself up my priority list too :) I'll post the results -- and thx again. jjj -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 [EMAIL PROTECTED] www.pitt.net.au _ Get today's hot entertainment gossip http://movies.msn.com/movies/hotgossip?icid=T002MSN03A07001 -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 [EMAIL PROTECTED] www.pitt.net.au ___ You are currently subscribed to Framers as [EMAIL PROTECTED] Send list messages to [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Importing a very large DocBook XML file kills FM 7.2
Sorry for the delay in thanking you, Jakob -- I'm on digest. The xml file is undoubtedly less-than well-formed, but so are the previous files unfortunately. Your suggestion of using rxp is gratefully received. I've tried several, including XML Spy, but found them extremely slow to use :) We are still trying to find/make the time for the developer to produce and run a new Perl script that breaks up the data into edible chunks for Frame. jjj -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 [EMAIL PROTECTED] www.pitt.net.au ___ You are currently subscribed to Framers as [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Importing a very large DocBook XML file kills FM 7.2
Sorry for the delay in thanking you, Jakob -- I'm on digest. The xml file is undoubtedly less-than well-formed, but so are the previous files unfortunately. Your suggestion of using rxp is gratefully received. I've tried several, including XML Spy, but found them extremely slow to use :) We are still trying to find/make the time for the developer to produce and run a new Perl script that breaks up the data into edible chunks for Frame. jjj -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
Importing a very large DocBook XML file kills FM 7.2
FM 7.2, P4 with dual AMD 2MHz cpu's and 2 Gb quick DRAM, 110 Gb free HDD space. All processing done locally (i.e., off the network). I'm still hacking away at my DocBook project and learning structured Frame. Until now I've been developing my FM and WebWorks templates using a subset of the data available, which produces a book of about 1250 pages (one chapter of 1000pp and 4 smaller ones which mostly consist of xref lists that are pointing to the main chapter). The previous xml files were about 2 Mb; the latest file is 24Mb. Both of my attempts to open/convert the big bugger have failed. After about 90 min, Task Manager's Performance window shows a rapid rise in MEM Usage from about 700Mb to 2.15 Gb, and Frame displays one of its Hmmm. Dunno what's happening, but send us the error file and we'll look at it (but we won't let you know the outcome) messages. Killing that message kills Frame. Q1 Is the file too big for Frame? I can remember opening bigger files on UNIX FM 5.1. Q2 Will I gain anything by grovelling for another Gb or two of DRAM? Q3 Is there anything I can do? We would prefer not to cut up the xml file as we want all chapters to talk to each other without spending long periods resolving broken xrefs. jjj _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 [EMAIL PROTECTED] www.pitt.net.au ___ You are currently subscribed to Framers as [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Importing a very large DocBook XML file kills FM 7.2
FM 7.2, P4 with dual AMD 2MHz cpu's and 2 Gb quick DRAM, 110 Gb free HDD space. All processing done locally (i.e., off the network). I'm still hacking away at my DocBook project and learning structured Frame. Until now I've been developing my FM and WebWorks templates using a subset of the data available, which produces a book of about 1250 pages (one chapter of >1000pp and 4 smaller ones which mostly consist of xref "lists" that are pointing to the main chapter). The previous xml files were about 2 Mb; the latest file is 24Mb. Both of my attempts to open/convert the big bugger have failed. After about 90 min, Task Manager's Performance window shows a rapid rise in MEM Usage from about 700Mb to 2.15 Gb, and Frame displays one of its "Hmmm. Dunno what's happening, but send us the error file and we'll look at it (but we won't let you know the outcome)" messages. Killing that message kills Frame. Q1 Is the file too big for Frame? I can remember opening bigger files on UNIX FM 5.1. Q2 Will I gain anything by grovelling for another Gb or two of DRAM? Q3 Is there anything I can do? We would prefer not to cut up the xml file as we want all chapters to talk to each other without spending long periods resolving broken xrefs. jjj _____ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
Docbook and Frame 7.2
Thx Lynne and Bernard -- you have given me an excellent leg up. Unfortunately, He Who Pays The Bills now wants me to work on another job for the next week or so -- but I'l be back onto docbook again as soon as possible, and will advise you of the outcome. I'll also raise the use of a consultant (but, it's a start-up, and money is a little ... um ... tight?). I'd meet you at the DITA conference, Bernard, but Nth Carolina is a bit far from Oz :) Thx again jjj -- John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: +612 9692 8096 Mob: +614 3892 8096 john at pitt.net.au www.pitt.net.au
Docbook and Frame 7.2
After successfully avoiding structured Frame for the last 14 or 15 years, I now have a client who wants me to get DocBook xml produced from his product's code into Frame. The end result is to be used for a number of manuals and pushed through WebWorks ePublisher Pro. While my reservations about structured Frame were not *totally* unjustified -- it is a very steep learning curve -- and many of the elements in my client's xml are not accepted by Frame, I am making headway. But there are still many gaps in my knowledge; the most worrying being tables that refuse to behave, and whitespace throughout. The latter should (according to the Frame doco) be removed automagically, but they are not. What does seem to work, paradoxically, is to remove all of the spaces in the xml code! My questions. How do I: @ control column widths in tables? @ control the total width of tables? @ prevent the last column in multi-column tables appearing as the first column? @ remove whitespace elegantly? @ get Frame to accept the schema in the first two lines of the xml file? (I have tried many different versions, most of which should work, but Frame invariably chokes). @ find an easily understandable guide to using DocBook/Frame? I have tried the online doco that somes with 7.2 and got some benefits from the Steve Whitlatch stuff on the net (and accelerated learning from Bernard Aschwanden's tutorial -- thx again Bernard!) Not much is it? :) jjj -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 [EMAIL PROTECTED] www.pitt.net.au ___ You are currently subscribed to Framers as [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Docbook and Frame 7.2
After successfully avoiding structured Frame for the last 14 or 15 years, I now have a client who wants me to get DocBook xml produced from his product's code into Frame. The end result is to be used for a number of manuals and pushed through WebWorks ePublisher Pro. While my reservations about structured Frame were not *totally* unjustified -- it is a very steep learning curve -- and many of the elements in my client's xml are not accepted by Frame, I am making headway. But there are still many gaps in my knowledge; the most worrying being tables that refuse to behave, and whitespace throughout. The latter "should" (according to the Frame doco) be removed automagically, but they are not. What does seem to work, paradoxically, is to remove all of the spaces in the xml code! My questions. How do I: @ control column widths in tables? @ control the total width of tables? @ prevent the last column in multi-column tables appearing as the first column? @ remove whitespace elegantly? @ get Frame to accept the schema in the first two lines of the xml file? (I have tried many different versions, most of which should work, but Frame invariably chokes). @ find an easily understandable guide to using DocBook/Frame? I have tried the online doco that somes with 7.2 and got some benefits from the Steve Whitlatch stuff on the net (and accelerated learning from Bernard Aschwanden's tutorial -- thx again Bernard!) Not much is it? :) jjj -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
Fonts not embedding in PDF 1.6
Thanks Fred & Mike, The problem was that the printer metrics used by the OKI color printer used to print direct from Frame are *very* different from the Adobe PDF/Distiller metrics. Once I loaded up SetPrint, Frame selected only the Adobe PDF/Distiller metrics for onscreen display. What I still don't understand is why I haven't come across this before in 14 very intensive Frame years :) But I'll leave that for another day. Thanks again fellas. jjj -- John Pitt, technical writer Sydney
Fonts not embedding in PDF 1.6
FM 7.2, Distiller 7 I've tried a variety of font embedding options and used both Save-As and the two-step printing method, but ... the pagination in the PDF is different from the original Frame files. One chapter has 52 pages in both Frame and PDF, but while the last text in Frame is on p51, the last text in the PDF is on p 50 (with 2 blanks following). Reader 7 (my client hasn't bought Acro 7 yet) lists all of the fonts I've used in Frame under Document Properties > Fonts with each followed by "(Embedded Subset), TrueType, Ansi encoding". What have I missed? jjj -- John Pitt, technical writer Sydney
Fonts not embedding in PDF 1.6
Thanks Rebecca, but neither method fixed the problem. To clarify a little more (after comparing both an original Frame page with its PDF page at 400% on twin 19" monitors): @ All fonts appear to be identical, although those in the PDF *may* be smaller. @ The number of characters per line is different -- the PDF seems to have about 10% more characters per line. (Note that this is definitely *not* caused by margins or the entire page being printed 10% smaller -- my first thought). Any ideas, anyone? jjj Rebecca wrote: Umm. This sounds like the fonts are embedding. The "subset" just means that only the characters that the PDFs actually use are embedded. Not a problem unless you want to add text to the PDF itself. There's a known bug that sometimes causes text to drop out of PDFs for no apparent reason. The solution is to drop the Distiller or Adobe PDF driver's Graphic > Print Quality setting dpi. Drop it to 300dpi first, then if that fixes the problem put it up to 600.
Fonts not embedding in PDF 1.6
FM 7.2, Distiller 7 I've tried a variety of font embedding options and used both Save-As and the two-step printing method, but ... the pagination in the PDF is different from the original Frame files. One chapter has 52 pages in both Frame and PDF, but while the last text in Frame is on p51, the last text in the PDF is on p 50 (with 2 blanks following). Reader 7 (my client hasn't bought Acro 7 yet) lists all of the fonts I've used in Frame under Document Properties Fonts with each followed by (Embedded Subset), TrueType, Ansi encoding. What have I missed? jjj -- John Pitt, technical writer Sydney ___ You are currently subscribed to Framers as [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Re: Extra colours introduced by PNGs
It would seem so -- can anybody else confirm this? Caroline Tabach wrote: I was aware that adding PNG, added many extra colors to the color lists, Are you also saying that it can make the actual frame maker files very big because of this? I was not aware of this drawback. Caroline Tabach Technical/Marcom Writer jjj -- _ John Pitt, technical writer ___ You are currently subscribed to Framers as [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to [EMAIL PROTECTED] Visit http://www.frameusers.com/ for more resources and info.
Extra colours introduced by PNGs
This is on behalf of a fellow Oz framer who has been trying to post for the last couple of days with no joy. He switched to using PNGs for the many screenshots in his very large manuals -- but the file sizes have blown out exponentially, presumably because of the now millions of extra colours introduced to the Frame colour lists. (All images are imported by ref, BTW.) He is using FM 7.1, having recently binned 5.5.6 (where the problem also existed). I vaguely remember reading that this colour blow-out applies only when one particular Windows Colour Quality setting is used. Can anyone please remind me which one? He will also need some plugin (or a FrameScript) that he can wipe over >10,000 pages to rid them of the extra colours. All contributions greatfully received. jjj -- John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: +612 9692 8096 Mob: +614 3892 8096 john at pitt.net.au www.pitt.net.au
Extra colours introduced by PNGs
Thanks Shlomo -- you are right on the money (as usual). The saving as MIF is something that would never have occurred to me, despite using that method for many other Frame ills over the last 14 years with Frame. Thx again jjj Shlomo Perets wrote: > John, > > You wrote: > >> ... He switched to using PNGs for the many screenshots in his very >> large manuals >> -- but the file sizes have blown out exponentially, presumably because >> of the >> now millions of extra colours introduced to the Frame colour lists. (All >> images are imported by ref, BTW.) He is using FM 7.1, having recently >> binned >> 5.5.6 (where the problem also existed). >> >> I vaguely remember reading that this colour blow-out applies only when >> one >> particular Windows Colour Quality setting is used. >> >> Can anyone please remind me which one? > > > The PNGs have to be non-indexed (24-bit color instead of 8-bit color). > >> He will also need some plugin (or a FrameScript) that he can wipe over >> >10,000 >> pages to rid them of the extra colours. > > > Saving as MIF will clear all of the "RGB nnn,nnn,nnn" colors. > > If many FM files are involved, visit http://www.microtype.com/Links.html > for information on utilities which save all files in a book as MIF. > > > Shlomo Perets -- _ John Pitt, technical writer 47 Gottenham St Glebe NSW 2037 Ph: 02 9692 8096 Mob: 0438 92 8096 john at pitt.net.au www.pitt.net.au
Extra colours introduced by PNGs
It would seem so -- can anybody else confirm this? Caroline Tabach wrote: > I was aware that adding PNG, added many extra colors to the color lists, > Are you also saying that it can make the actual frame maker files very > big because of this? > I was not aware of this drawback. > > Caroline Tabach > Technical/Marcom Writer jjj -- _____ John Pitt, technical writer
