Re: 24/7/365 commercial support wanted
- Original Message - From: [EMAIL PROTECTED] To: Ted Mittelstaedt [EMAIL PROTECTED] Cc: freebsd-questions@freebsd.org Sent: Wednesday, June 28, 2006 5:29 AM Subject: Re: 24/7/365 commercial support wanted Ted Mittelstaedt wrote: No, you cannot get it from Rackspace - unless you go with one of their custom-built servers that they host at their site. That is pretty useless for a server that you build hosted at your site such as 99% of all business servers. Ted The people who can afford to build server infrastructure at their own site as reliable as Rackspace - will have the money to employ the team for the 24/7/365 FreeBSD (or whatever else) support as well. I don't understand what you were originally ranting about, then, You seem to be bitching that nobody guarentees support of FreeBSD as if this is somehow a detriment to the OS, then when it's pointed out that nobody guarentees support for any other OS unless it's hosted at their own colocate, on their own equipment, you then complain that it takes a lot of money for a company to attain the same level of support as this mythical guarentee that you seem to think exists out there. I think your just full of nonsense. I have many FreeBSD servers that I have built on shoestrings on cloney-baloney hardware that are just as reliable as a Rackspace server, and I support my servers 24x7x365 It simply requires a dedication to duty and interest in learning how the FreeBSD OS works that perhaps some people out there don't have. I have seen a number of medium-sized employee companies out there that have CEOs and operations managers and such that seem to think the ticket is to hire 2 or 3 young greenhorns with no experience, right out of a 2 year trade school program or some such, and pay them 25-35K a year. Then they wonder why when a fileserver dies at 2:00am that they can't reach anyone, and when the IT people do come in, in the morning, they start blaming the operating system vendor for having a sucky support staff which is why they can't fix the server. You try making a suggestion that just maybe they might have a more reliable network if they had hired just 1 single experienced IT person at 50-60K a year, as an exempt employee, and have that person carry a cell phone with him, and they look at you like your out of your mind. Then these same managers will turn around and fork over $125/hour for a consulting firm to come in and do major IT projects like deploying new servers, etc. because their own people are too swamped with firedrills to have time to do it, not to mention that even if they had the time they would botch the job. I guess the concept that if you pay well you can get more work and better quality out of fewer and more experienced employees and thus end up with the same labor costs, is a concept that comes pretty hard to a lot of MBAs. I really often wonder what the fuck they are teaching these morons in business school these days. Oh well, as long as there's plenty of them out there like this, the consulting gigs will continue to be where all the gravy is at. Ted ___ freebsd-questions@freebsd.org mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-questions To unsubscribe, send any mail to [EMAIL PROTECTED]
Re: 24/7/365 commercial support wanted
Ted Mittelstaedt wrote: Companies that service exclusively Microsoft installations cannot even manage that. For that kind of support you have to go to Sun or IBM and pay the big bucks. Ted You can get it from Rackspace if you run RedHat - and you do not have to pay big bucks. Just they are committed to RedHat and we do not feel like migrating away from FreeBSD. Iv ___ freebsd-questions@freebsd.org mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-questions To unsubscribe, send any mail to [EMAIL PROTECTED]
Re: 24/7/365 commercial support wanted
No, you cannot get it from Rackspace - unless you go with one of their custom-built servers that they host at their site. That is pretty useless for a server that you build hosted at your site such as 99% of all business servers. Ted - Original Message - From: [EMAIL PROTECTED] To: Ted Mittelstaedt [EMAIL PROTECTED] Cc: freebsd-questions@freebsd.org Sent: Wednesday, June 28, 2006 2:27 AM Subject: Re: 24/7/365 commercial support wanted Ted Mittelstaedt wrote: Companies that service exclusively Microsoft installations cannot even manage that. For that kind of support you have to go to Sun or IBM and pay the big bucks. Ted You can get it from Rackspace if you run RedHat - and you do not have to pay big bucks. Just they are committed to RedHat and we do not feel like migrating away from FreeBSD. Iv ___ freebsd-questions@freebsd.org mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-questions To unsubscribe, send any mail to [EMAIL PROTECTED] ___ freebsd-questions@freebsd.org mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-questions To unsubscribe, send any mail to [EMAIL PROTECTED]
Re: 24/7/365 commercial support wanted
On Jun 28, 2006, at 5:27 AM, [EMAIL PROTECTED] wrote: Ted Mittelstaedt wrote: Companies that service exclusively Microsoft installations cannot even manage that. For that kind of support you have to go to Sun or IBM and pay the big bucks. Ted You can get it from Rackspace if you run RedHat - and you do not have to pay big bucks. Just they are committed to RedHat and we do not feel like migrating away from FreeBSD. It's true they seem to prefer RedHat, but I run FreeBSD on servers hosted at Rackspace. Their FreeBSD support, in my experience, is generally excellent, and their pricing is fair. Of course that is for servers hosted at one of their sites, which may not be what is wanted. -Chuck ___ freebsd-questions@freebsd.org mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-questions To unsubscribe, send any mail to [EMAIL PROTECTED]
Re: 24/7/365 commercial support wanted
Ted Mittelstaedt wrote: No, you cannot get it from Rackspace - unless you go with one of their custom-built servers that they host at their site. That is pretty useless for a server that you build hosted at your site such as 99% of all business servers. Ted The people who can afford to build server infrastructure at their own site as reliable as Rackspace - will have the money to employ the team for the 24/7/365 FreeBSD (or whatever else) support as well. Iv ___ freebsd-questions@freebsd.org mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-questions To unsubscribe, send any mail to [EMAIL PROTECTED]
Re: 24/7/365 commercial support wanted
It's true they seem to prefer RedHat, but I run FreeBSD on servers hosted at Rackspace. Their FreeBSD support, in my experience, is generally excellent, and their pricing is fair. Of course that is for servers hosted at one of their sites, which may not be what is wanted. We do host there, and their FreeBSD support is great, that's true. However, they do not want to promise it. I tried to convince them to say that they will support it and that I can accept if given shift does not have a FreeBSD capable person, but they are very careful to promise things they can not keep. The perfect thing would have been if they offer the support. They have been answering the phone within 2-3 seconds every time I called the last several years. But may be it is too much for them to promise to support everything. Iv ___ freebsd-questions@freebsd.org mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-questions To unsubscribe, send any mail to [EMAIL PROTECTED]
Re: 24/7/365 commercial support wanted
On 6/28/06, [EMAIL PROTECTED] [EMAIL PROTECTED] wrote: We do host there, and their FreeBSD support is great, that's true. However, they do not want to promise it. I tried to convince them to say that they will support it and that I can accept if given shift does not have a FreeBSD capable person, but they are very careful to promise things they can not keep. The perfect thing would have been if they offer the support. They have been answering the phone within 2-3 seconds every time I called the last several years. But may be it is too much for them to promise to support everything. At this level it's called a Service Level Agreement (SLA) not a promise... -- Joao Barros ___ freebsd-questions@freebsd.org mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-questions To unsubscribe, send any mail to [EMAIL PROTECTED]
24/7/365 commercial support wanted
Could somebody recommend a company that does 24/7/365 commercial support of FreeBSD server and has expertise in PostgreSQL, Apache, PHP and mail server as well. The company should be able to offer installation, all necessary upgrades and 1 hour emergency response. Thank you, Iv ___ freebsd-questions@freebsd.org mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-questions To unsubscribe, send any mail to [EMAIL PROTECTED]
Re: 24/7/365 commercial support wanted
[EMAIL PROTECTED] wrote: Could somebody recommend a company that does 24/7/365 commercial support of FreeBSD server and has expertise in PostgreSQL, Apache, PHP and mail server as well. The company should be able to offer installation, all necessary upgrades Check the FreeBSD website. A list of consulting firms is there. and 1 hour emergency response. Thank you, Iv To where?? Kevin Kinsey -- ... and furthermore ... I don't like your trousers. ___ freebsd-questions@freebsd.org mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-questions To unsubscribe, send any mail to [EMAIL PROTECTED]
Re: 24/7/365 commercial support wanted
Check the FreeBSD website. A list of consulting firms is there. Did that. The list is far too long. Just thought people who are happy with their support would be happy to recommend them. and 1 hour emergency response. To where?? On-line. Thanks :) Iv ___ freebsd-questions@freebsd.org mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-questions To unsubscribe, send any mail to [EMAIL PROTECTED]
Re: 24/7/365 commercial support wanted
Companies that service exclusively Microsoft installations cannot even manage that. For that kind of support you have to go to Sun or IBM and pay the big bucks. Ted - Original Message - From: [EMAIL PROTECTED] To: freebsd-questions@freebsd.org Sent: Tuesday, June 27, 2006 9:41 AM Subject: 24/7/365 commercial support wanted Could somebody recommend a company that does 24/7/365 commercial support of FreeBSD server and has expertise in PostgreSQL, Apache, PHP and mail server as well. The company should be able to offer installation, all necessary upgrades and 1 hour emergency response. Thank you, Iv ___ freebsd-questions@freebsd.org mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-questions To unsubscribe, send any mail to [EMAIL PROTECTED] ___ freebsd-questions@freebsd.org mailing list http://lists.freebsd.org/mailman/listinfo/freebsd-questions To unsubscribe, send any mail to [EMAIL PROTECTED]
