Re: Freebsd - restarting itself?!

2003-03-28 Thread Siegbert Baude
Hi Jason,

If there was not a clean shutdown, I would start looking for faulty
hardware, assuming the power was not interrupted.  Any machine that
spontaniously reboots on its' own usually has a bad power supply, but it
could be very well be the motherboard, or even something else.  Further,
as many other people have said, just because the hardware is new does not
necessarily mean it is problem-free.
 

Look especially for the condensators on the motherboard. There is a 
wide-spread problem with a Taiwanese company having produced bad 
electrolyte. The resulting condensators are found in motherboards of 
nearly all manufacturers and (as I can say out of my own experience) 
give exactly the behaviour, you described.

   

This is off topic (sort of), but out of curiosity, could problems like
that on a motherboard cause problems relating to memory?  If so, I bet
this explains my problems at work lately with an NT4 server giving me
the BSOD all the time with memory errors.
First, when I wrote condensators, I meant electrolytic capacitors, sorry 
for the Germanism.

Look where your faulty capacitors are placed on your motherboard. There 
are several of them around the processor socket and some next to the 
memory banks. They supply these parts with current, if the demand 
heavily changes, as these fluctuations can't be compensated by the power 
supply unit. My faulty capacitors were placed around the processor and 
I've seen exactly the above-mentioned behaviour of spontaneously 
reboots. If your faulty ones are for the memory modules, all kinds of 
memory errors could be caused by this.

BTW, if you think about replacing the capacitors, make sure you get 
low-ESR-capacitors, normal ones won't work. I got mine from farnell.com.

Ciao
Siegbert
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Re: Freebsd - restarting itself?!

2003-03-27 Thread Jason Hunt
On Fri, Mar 28, 2003 at 01:28:53AM +0100, Siegbert Baude wrote:
 
 
 If there was not a clean shutdown, I would start looking for faulty
 hardware, assuming the power was not interrupted.  Any machine that
 spontaniously reboots on its' own usually has a bad power supply, but it
 could be very well be the motherboard, or even something else.  Further,
 as many other people have said, just because the hardware is new does not
 necessarily mean it is problem-free.
 
 
 Look especially for the condensators on the motherboard. There is a 
 wide-spread problem with a Taiwanese company having produced bad 
 electrolyte. The resulting condensators are found in motherboards of 
 nearly all manufacturers and (as I can say out of my own experience) 
 give exactly the behaviour, you described.
 

This is off topic (sort of), but out of curiosity, could problems like
that on a motherboard cause problems relating to memory?  If so, I bet
this explains my problems at work lately with an NT4 server giving me
the BSOD all the time with memory errors.

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Re: Freebsd - restarting itself?!

2003-03-27 Thread Jason Hunt
On Mon, Mar 24, 2003 at 11:20:56AM -0800, Steve Warwick wrote:
 Hi All, 
 
 Is it possible for FreeBSD to shut itself down and restart for no reason?
 
 My machine was restarted last night and my hosting company claims they did
 not touch the server or have any problems. This has been going of for a few
 months now -- intermittent restarts that no one claims responsibility for.
 
 This is a new machine with the latest OS (4.7) so I can't blame a faulty
 power supply or something like -- I have more fans than Britney in the
 server, for HD and CPU so I don't think it's a temp problem.
 
 

Run /usr/bin/last and check the line below the last 'reboot' (which is
when the system came up).

If you see 'shutdown', then FreeBSD did a clean shutdown because someone
or something told it to do so.  Any users that are logged in to the
system will have 'shutdown' as their logout time.

If there is no 'shutdown' before the reboot, then the system did not
cleanly restart.  You would also likely see / not cleanly unmounted,
checking (that is not the exact message, but it is similar) in dmesg
before the Mounting root from ... line.  If any users were logged in,
you will see 'crash' as their logout time.  Here are two examples;

This is normal.  I shut down the system myself:

reboot   ~ Thu Mar 27 17:40
shutdown ~ Thu Mar 27 17:39
root ttyv0 Thu Mar 27 17:27 - shutdown (00:12)

This is a crash.  The power flickered in this case:

reboot   ~ Mon Feb 24 00:52
jhuntttyv0 Sun Feb 23 12:31 - crash (12:20)

If there was not a clean shutdown, I would start looking for faulty
hardware, assuming the power was not interrupted.  Any machine that
spontaniously reboots on its' own usually has a bad power supply, but it
could be very well be the motherboard, or even something else.  Further,
as many other people have said, just because the hardware is new does not
necessarily mean it is problem-free.

Hope this helps.
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Re: Freebsd - restarting itself?!

2003-03-27 Thread Siegbert Baude


If there was not a clean shutdown, I would start looking for faulty
hardware, assuming the power was not interrupted.  Any machine that
spontaniously reboots on its' own usually has a bad power supply, but it
could be very well be the motherboard, or even something else.  Further,
as many other people have said, just because the hardware is new does not
necessarily mean it is problem-free.
Look especially for the condensators on the motherboard. There is a 
wide-spread problem with a Taiwanese company having produced bad 
electrolyte. The resulting condensators are found in motherboards of 
nearly all manufacturers and (as I can say out of my own experience) 
give exactly the behaviour, you described.

Ciao
Siegbert
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Re: Freebsd - restarting itself?!

2003-03-27 Thread Malcolm Kay
On Fri, 28 Mar 2003 10:58, Siegbert Baude wrote:
 If there was not a clean shutdown, I would start looking for faulty
 hardware, assuming the power was not interrupted.  Any machine that
 spontaniously reboots on its' own usually has a bad power supply, but it
 could be very well be the motherboard, or even something else.  Further,
 as many other people have said, just because the hardware is new does not
 necessarily mean it is problem-free.

 Look especially for the condensators on the motherboard. There is a
 wide-spread problem with a Taiwanese company having produced bad
 electrolyte. The resulting condensators are found in motherboards of
 nearly all manufacturers and (as I can say out of my own experience)
 give exactly the behaviour, you described.

 Ciao
 Siegbert

I take it that by 'condensators' you mean eletrolytic capacitors?

Malcolm Kay
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RE: Freebsd - restarting itself - followup

2003-03-25 Thread Brent Wiese
 Right now I have the exact same thing happening to one machine.  It is
 located offsite (naturally) and about 10 days ago it had a random
 shutdown (did not come back up) followed by a random reboot a couple
 days later.  It had been running 50-60 days previous.  The shutdown
 occurred just after business hours, the reboot at about 4am.  
 I now have
 the machine emailing me at specific intervals to try to narrow things
 down.
 
 I have a couple ideas for the both of us.  One is that maybe 
 the machine
 is plugged into a faulty power line, something that is borking the
 current enough to cause reboots.  Another is that maybe the 
 PSU is dying
 prematurely (3mos old for me).
 
 I wish us both good luck.
 
 -Derrick

Almost certainly heat related. Even really good cpu/ps fans in a clean
environment will only last a year or so running 24/7. Most just weren't
built with this kind of use in mind. I made a habit of checking fans yearly
and replacing as needed.

However, I've never had box shutdown, only reboot. Did it really shut down,
or was it maybe hung on boot wanting a manual fsck or something? If it
actually shutdown, and you're not connected to a ups running a shutdown
daemon, I would suspect someone did it accidentally or intentionally...
Maybe something like kill 1? :)

I was also never a power supply snob in the past, but I can honestly say now
that I will not buy generic p/s anymore. I went thru 2 generic p/s on my
home machine before buying the nice $100 antec... I haven't had any problems
since... No lockups/reboots/etc. It definitely turned my thinking around.

Brent


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Freebsd - restarting itself?!

2003-03-24 Thread Steve Warwick
Hi All, 

Is it possible for FreeBSD to shut itself down and restart for no reason?

My machine was restarted last night and my hosting company claims they did
not touch the server or have any problems. This has been going of for a few
months now -- intermittent restarts that no one claims responsibility for.

This is a new machine with the latest OS (4.7) so I can't blame a faulty
power supply or something like -- I have more fans than Britney in the
server, for HD and CPU so I don't think it's a temp problem.


Thoughts, suggestions?

TIA


Steve


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Re: Freebsd - restarting itself?!

2003-03-24 Thread Willie Viljoen
This is a wild guess, but it might be due to kernel panics related to write 
caching (which is on by default since 4.6) Such a panic will happen when 
ever heavy disc load occurs.

Try setting hw.ata.wc=0 in /boot/loader.conf and see if the problem goes 
away.

Will

On Monday 24 March 2003 21:20, someone, possibly Steve Warwick, typed:
 Hi All,

 Is it possible for FreeBSD to shut itself down and restart for no reason?

 My machine was restarted last night and my hosting company claims they
 did not touch the server or have any problems. This has been going of for
 a few months now -- intermittent restarts that no one claims
 responsibility for.

 This is a new machine with the latest OS (4.7) so I can't blame a faulty
 power supply or something like -- I have more fans than Britney in the
 server, for HD and CPU so I don't think it's a temp problem.


 Thoughts, suggestions?

 TIA


 Steve


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Re: Freebsd - restarting itself?!

2003-03-24 Thread Adam
On Mon, 2003-03-24 at 14:20, Steve Warwick wrote:
 Hi All, 
 
 Is it possible for FreeBSD to shut itself down and restart for no reason?
 
 My machine was restarted last night and my hosting company claims they did
 not touch the server or have any problems. This has been going of for a few
 months now -- intermittent restarts that no one claims responsibility for.
 
 This is a new machine with the latest OS (4.7) so I can't blame a faulty
 power supply or something like -- I have more fans than Britney in the
 server, for HD and CPU so I don't think it's a temp problem.

Have you checked your logs? Are there any indications of something going
terribly wrong?

Maybe someone has remotely exploited your box and is rebooting it just
to be a bastard?

New machines are not always perfect. In fact, I consider them untested.
I've installed plenty of machines at work that didn't work right out of
the box. So, hardware problems cannot be ruled out just by saying the
machine is new.

-- 
Adam [EMAIL PROTECTED]


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Re: Freebsd - restarting itself?!

2003-03-24 Thread Peter Elsner
Don't rule out hardware just because it is new...  I've had plenty
of new hardware fail on me within the first 24 hours of operation, and
the symptoms can be rebooting or shutting down completely.
What do the log files in /var/log/ say?



At 11:20 AM 3/24/2003 -0800, you wrote:
Hi All,

Is it possible for FreeBSD to shut itself down and restart for no reason?

My machine was restarted last night and my hosting company claims they did
not touch the server or have any problems. This has been going of for a few
months now -- intermittent restarts that no one claims responsibility for.
This is a new machine with the latest OS (4.7) so I can't blame a faulty
power supply or something like -- I have more fans than Britney in the
server, for HD and CPU so I don't think it's a temp problem.
Thoughts, suggestions?

TIA

Steve

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Grand Prairie, Texas 75051
(972) 263-2080 - Voice
(972) 263-2082 - Fax
(972) 489-4838 - Cell Phone
(425) 988-8061 - eFax
I worry about my child and the Internet all the time, even though she's
too young to have logged on yet. Here's what I worry about. I worry
that 10 or 15 years from now, she will come to me and say Daddy, where
were you when they took freedom of the press away from the Internet?
-- Mike Godwin
Unix IS user friendly... It's just selective about who its friends are.
System Administration - It's a dirty job, but somebody said I had to do it.
If you receive something that says 'Send this to everyone you know,
pretend you don't know me.
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Re: Freebsd - restarting itself - followup

2003-03-24 Thread Peter Elsner
Hardware could still be an issue...  It might be a CPU fan going out.

That would explain the reboots.  CPU overheats and then reboots.
If it's been running fine for 4 months, yes, then it's burned in, but
the fan (or some other hardware) might have failed in the mean time.
Peter

At 01:09 PM 3/24/2003 -0800, you wrote:
Hi All,

Thanks to all of you that replied so promptly to my question. However I
think I failed to outline the situation clearly enough so with the responses
so far in mind...
Question was: Is it possible for FreeBSD to shut itself down and restart for
no reason?
- The new server in question has been running at another facility without
any problems for about 4 months so I am assuming it is burned in and
stable.
- The logs (var/log/messages, /var/log/httpd-error.log) do not show any
obvious issues such as kernel panics, just a hard restart (/ not dismounted
correctly)
- As far as I can tell the box has not been exploited -- if someone we
restarting the machine via software then / would dismount correctly.
Further thoughts, suggestions?

TIA

Steve

---
Previous question in full:
My machine was restarted last night and my hosting company claims they did
not touch the server or have any problems. This has been going of for a few
months now -- intermittent restarts that no one claims responsibility for.
This is a new machine with the latest OS (4.7) so I can't blame a faulty
power supply or something like -- I have more fans than Britney in the
server, for HD and CPU so I don't think it's a temp problem.
To Unsubscribe: send mail to [EMAIL PROTECTED]
with unsubscribe freebsd-questions in the body of the message
--
Peter Elsner [EMAIL PROTECTED]
Vice President Of Customer Service (And System Administrator)
1835 S. Carrier Parkway
Grand Prairie, Texas 75051
(972) 263-2080 - Voice
(972) 263-2082 - Fax
(972) 489-4838 - Cell Phone
(425) 988-8061 - eFax
I worry about my child and the Internet all the time, even though she's
too young to have logged on yet. Here's what I worry about. I worry
that 10 or 15 years from now, she will come to me and say Daddy, where
were you when they took freedom of the press away from the Internet?
-- Mike Godwin
Unix IS user friendly... It's just selective about who its friends are.
System Administration - It's a dirty job, but somebody said I had to do it.
If you receive something that says 'Send this to everyone you know,
pretend you don't know me.
Standard $500/message proofreading fee applies for UCE.



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Re: Freebsd - restarting itself - followup

2003-03-24 Thread Michael K. Smith
Hello Steve:

On Monday, March 24, 2003, at 01:09 PM, Steve Warwick wrote:

Hi All,

Thanks to all of you that replied so promptly to my question. However I
think I failed to outline the situation clearly enough so with the  
responses
so far in mind...

Question was: Is it possible for FreeBSD to shut itself down and  
restart for
no reason?

- The new server in question has been running at another facility  
without
any problems for about 4 months so I am assuming it is burned in and
stable.

- The logs (var/log/messages, /var/log/httpd-error.log) do not show any
obvious issues such as kernel panics, just a hard restart (/ not  
dismounted
correctly)

- As far as I can tell the box has not been exploited -- if someone we
restarting the machine via software then / would dismount correctly.
Further thoughts, suggestions?
I would seriously suspect my provider at this point.  Are they  
supplying you with AC power straight from the wall, or do you have a  
UPS of some sort in line between the power source and your server?  If  
you're running straight, you may want to consider getting a UPS that  
has either SNMP or syslog facility so you can trap out any alarms  
if/when the AC from the wall fails.

Mike

 
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Re: Freebsd - restarting itself - followup

2003-03-24 Thread Josh Paetzel
On Mon, Mar 24, 2003 at 01:09:19PM -0800, Steve Warwick wrote:
 Hi All, 
 
 Thanks to all of you that replied so promptly to my question. However I
 think I failed to outline the situation clearly enough so with the responses
 so far in mind...
 
 Question was: Is it possible for FreeBSD to shut itself down and restart for
 no reason?

No.  If it's restarting, there's a reaon.

 
 - The new server in question has been running at another facility without
 any problems for about 4 months so I am assuming it is burned in and
 stable.
 

Is it possible the box was damaged in transit?

 - The logs (var/log/messages, /var/log/httpd-error.log) do not show any
 obvious issues such as kernel panics, just a hard restart (/ not dismounted
 correctly)
 

So heat related issues are possible, also bad ram, video, or PSU.  I've seen 
all 4 of those cause spontanious reboots with nothing in the logs.


 - As far as I can tell the box has not been exploited -- if someone we
 restarting the machine via software then / would dismount correctly.
 

I'm pretty sure that if I had root on a box I could figure out a way to make 
it reboot as you are describing.  I'm not saying that's feasable, but it could 
happen.


 
 Further thoughts, suggestions?
 
 TIA
 
 
 Steve

I'd also agree with the others who said to suspect the power condition at your 
colo.

Josh


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RE: Freebsd - restarting itself - followup

2003-03-24 Thread Derrick Ryalls
 Hi All, 
 
 Thanks to all of you that replied so promptly to my question. 
 However I think I failed to outline the situation clearly 
 enough so with the responses so far in mind...
 
 Question was: Is it possible for FreeBSD to shut itself down 
 and restart for no reason?
 
 - The new server in question has been running at another 
 facility without any problems for about 4 months so I am 
 assuming it is burned in and stable.
 
 - The logs (var/log/messages, /var/log/httpd-error.log) do 
 not show any obvious issues such as kernel panics, just a 
 hard restart (/ not dismounted
 correctly)
 
 - As far as I can tell the box has not been exploited -- if 
 someone we restarting the machine via software then / would 
 dismount correctly.
 


Right now I have the exact same thing happening to one machine.  It is
located offsite (naturally) and about 10 days ago it had a random
shutdown (did not come back up) followed by a random reboot a couple
days later.  It had been running 50-60 days previous.  The shutdown
occurred just after business hours, the reboot at about 4am.  I now have
the machine emailing me at specific intervals to try to narrow things
down.

I have a couple ideas for the both of us.  One is that maybe the machine
is plugged into a faulty power line, something that is borking the
current enough to cause reboots.  Another is that maybe the PSU is dying
prematurely (3mos old for me).

I wish us both good luck.

-Derrick



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Re: Freebsd - restarting itself?!

2003-03-24 Thread dave
At 02:20 PM 3/24/2003, Steve Warwick wrote:
Hi All,

Is it possible for FreeBSD to shut itself down and restart for no reason?
No. It won't happen spontaneously without a reason. The reason is not always
intuitively obvious, but it won't happen without a reason.
I've had FreeBSD servers run for 14-18months without a single reboot. When one
of them starts crashing or rebooting, there is a reason. Recently I  began 
having
this happen on a previously stable machine (no reboot for 9 months) and I
eventually traced it down to a hard drive that began to fail.

I've seen it be RAM, CPU cooling fan, HD, video card. I've learned the hard way
to spend the extra money and buy good hardware. I've got an Intel 
providence dual
ppro MB box that typically will run 12+ months between reboots, only 
rebooting it
when the HD gets full and I need to add another one, or i feel like i 
really want to
reinstall the OS because i wonder if someone cracked it and replaced all the
binaries ;).


My machine was restarted last night and my hosting company claims they did
not touch the server or have any problems. This has been going of for a few
months now -- intermittent restarts that no one claims responsibility for.
If they have the root passwd i'd change it.  UPS is also mandatory.


This is a new machine with the latest OS (4.7) so I can't blame a faulty
power supply or something like -- I have more fans than Britney in the
server, for HD and CPU so I don't think it's a temp problem.
I've actually found that new hardware is more likely to fail than old hardware,
(except perhaps hard drives).  If hard ware doesn't fail initially i've found
it will last until it becomes obsolete. (generally speaking).
I've found this can be a long process to track down. It usually requires 
changing
one thing at a time, and waiting. If you change too many things at once then
you won't know which one made the diff.  I'd start with a root passwd 
change and
make sure I have a good UPS.

good luck
dave


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Re: Freebsd - restarting itself?!

2003-03-24 Thread Josh Paetzel
On Mon, Mar 24, 2003 at 11:20:56AM -0800, Steve Warwick wrote:
 Hi All, 
 
 Is it possible for FreeBSD to shut itself down and restart for no reason?

Yes.

 
 My machine was restarted last night and my hosting company claims they did
 not touch the server or have any problems. This has been going of for a few
 months now -- intermittent restarts that no one claims responsibility for.
 

The machine is probably rebooting itself.


 This is a new machine with the latest OS (4.7) so I can't blame a faulty
 power supply or something like -- I have more fans than Britney in the
 server, for HD and CPU so I don't think it's a temp problem.
 
 
 Thoughts, suggestions?
 
 TIA
 Steve


Why can't you blame the power supply?  Just because it's new?  It's new is not 
really a valid troubleshooting technique, especially when you have the 
evidence that something is broken staring you in the face.  I'm not trying to 
say you don't have a software issue, but in my experience with FreeBSD, if 
you're having reboots I start looking for faulty hardware right away.  My 
first test is always to swap out the RAM, and then go from there. 

soapbox
One of the things I really like about FreeBSD is that it does not play nicely 
with flakey, old, broken, or otherwise fux0rd hardware.  I don't care if it's 
brand new, worked fine in windows AND linux, or any other excuse, if you are 
seeing reboots that's a pretty good sign there's flakey hardware in the box.
/soapbox

Josh 

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Re: Freebsd - restarting itself?!

2003-03-24 Thread Chuck PUP Payne
One more thing check you cpu. You could have a bad fan on the cpu, rebooting
usually mean it's overheating. Are you ovoerclocking the CPU? You could
always as stated faulted hardware. You could put out everything that is not
needed to boot up. Then start replace each part until you find out what is
bad.

Payne

On 3/24/03 2:44 PM, Josh Paetzel [EMAIL PROTECTED] wrote:

 On Mon, Mar 24, 2003 at 11:20:56AM -0800, Steve Warwick wrote:
 Hi All, 
 
 Is it possible for FreeBSD to shut itself down and restart for no reason?
 
 Yes.
 
 
 My machine was restarted last night and my hosting company claims they did
 not touch the server or have any problems. This has been going of for a few
 months now -- intermittent restarts that no one claims responsibility for.
 
 
 The machine is probably rebooting itself.
 
 
 This is a new machine with the latest OS (4.7) so I can't blame a faulty
 power supply or something like -- I have more fans than Britney in the
 server, for HD and CPU so I don't think it's a temp problem.
 
 
 Thoughts, suggestions?
 
 TIA
 Steve
 
 
 Why can't you blame the power supply?  Just because it's new?  It's new is not
 really a valid troubleshooting technique, especially when you have the
 evidence that something is broken staring you in the face.  I'm not trying to
 say you don't have a software issue, but in my experience with FreeBSD, if
 you're having reboots I start looking for faulty hardware right away.  My
 first test is always to swap out the RAM, and then go from there.
 
 soapbox
 One of the things I really like about FreeBSD is that it does not play nicely
 with flakey, old, broken, or otherwise fux0rd hardware.  I don't care if it's
 brand new, worked fine in windows AND linux, or any other excuse, if you are
 seeing reboots that's a pretty good sign there's flakey hardware in the box.
 /soapbox
 
 Josh 
 
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