[Freeswitch-users] Transferring to another extension is VERY slow.
Hi, I'm having some trouble debugging why the transfer command is so slow in my case. I have a lua IVR setup which responds to user selections by transferring the call to another dialplan ext. Pretty basic stuff. The problem is, it takes 30-40 seconds for the the transfer to actually start after the key press. After about 30 seconds of silence, "hold music" finally starts and the other extension finally answers shortly thereafter. I've tried transferring to endpoint extensions, the 5000 sample IVR, hold music -- in all cases there is this long pause. Does anyone know what could be causing this? Thanks! Erik ___ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Re: [Freeswitch-users] FS in Amazon EC2 for production?
It's been under pretty light use. About 20 users. A bunch of DIDs coming in and some outbound campaigns. A couple hundred calls a day. (we also did a test for an outbound campaign with 8 telemarketers making 1000s of calls in a day -- worked great!) The AMI is based on Ubuntu 8.04. We're using the smallest instance at this point, so it's $70/mo + bandwidth/storage ~~ maybe $80/mo. The loadavg is always at 0.00. Erik On Wed, May 27, 2009 at 7:15 AM, Raffaele P. Guidi < raffaele.p.gu...@gmail.com> wrote: > Wow, that's cool. Can you give us some figures? How many users/calls per > day, what is the AMI setup, an average cost per month? Do you think it would > be a feasible solution for a call center? > > > On Tue, May 26, 2009 at 18:21, Erik Wickstrom wrote: > >> I've been running a production FS app on EC2 since December. It's been >> really stable. Same server/instance since day1. We've haven't had any >> complaints >> >> Erik >> >> >> On Tue, May 26, 2009 at 8:11 AM, Kristian Kielhofner < >> kristian.kielhof...@gmail.com> wrote: >> >>> On Tue, May 26, 2009 at 10:31 AM, Brian West >>> wrote: >>> > Not with FreeSWITCH in our testing. Now if you have stupid defaults >>> > in your virtualization env. it might act funny but I have run FS on >>> > EC2 without a problem. >>> > >>> > /b >>> >>> Hey Brian, >>> >>> FreeSWITCH in EC2 is a bit of a mystery to me... >>> >>> Call me old fashioned but in my mind VoIP and geography are linked >>> in %99 of scenarios. Having VoIP services in a pure "cloud" >>> environment just doesn't sound like a good idea to me. >>> >>> Consider a "hosted" environment with clients registered to a >>> FreeSWITCH server. One day your instance is physically running on >>> hardware in Seattle. The next day it could (potentially) be running >>> in Chicago. That's obviously a very different routing path for your >>> clients. Even /if/ Amazon (or whomever) employs every routing/network >>> trick in the book you still won't be able to get over that change in >>> geography. >>> >>> It's certainly possible a change like this may very well never >>> happen in practice. I wouldn't know; I've never used EC2 and I don't >>> even know that much about it. I'm just curious how well strictly, >>> practically speaking this will work in the long term. >>> >>> -- >>> Kristian Kielhofner >>> http://www.astlinux.org >>> http://blog.krisk.org >>> http://www.star2star.com >>> http://www.submityoursip.com >>> http://www.voalte.com >>> >>> ___ >>> Freeswitch-users mailing list >>> Freeswitch-users@lists.freeswitch.org >>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users >>> http://www.freeswitch.org >>> >> >> >> ___ >> Freeswitch-users mailing list >> Freeswitch-users@lists.freeswitch.org >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users >> http://www.freeswitch.org >> >> > > ___ > Freeswitch-users mailing list > Freeswitch-users@lists.freeswitch.org > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org > > ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Re: [Freeswitch-users] FS in Amazon EC2 for production?
I've been running a production FS app on EC2 since December. It's been really stable. Same server/instance since day1. We've haven't had any complaints Erik On Tue, May 26, 2009 at 8:11 AM, Kristian Kielhofner < kristian.kielhof...@gmail.com> wrote: > On Tue, May 26, 2009 at 10:31 AM, Brian West wrote: > > Not with FreeSWITCH in our testing. Now if you have stupid defaults > > in your virtualization env. it might act funny but I have run FS on > > EC2 without a problem. > > > > /b > > Hey Brian, > > FreeSWITCH in EC2 is a bit of a mystery to me... > > Call me old fashioned but in my mind VoIP and geography are linked > in %99 of scenarios. Having VoIP services in a pure "cloud" > environment just doesn't sound like a good idea to me. > > Consider a "hosted" environment with clients registered to a > FreeSWITCH server. One day your instance is physically running on > hardware in Seattle. The next day it could (potentially) be running > in Chicago. That's obviously a very different routing path for your > clients. Even /if/ Amazon (or whomever) employs every routing/network > trick in the book you still won't be able to get over that change in > geography. > > It's certainly possible a change like this may very well never > happen in practice. I wouldn't know; I've never used EC2 and I don't > even know that much about it. I'm just curious how well strictly, > practically speaking this will work in the long term. > > -- > Kristian Kielhofner > http://www.astlinux.org > http://blog.krisk.org > http://www.star2star.com > http://www.submityoursip.com > http://www.voalte.com > > ___ > Freeswitch-users mailing list > Freeswitch-users@lists.freeswitch.org > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org > ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
[Freeswitch-users] Thin Client VOIP setup?
Hi, I've deployed Freeswitch as our phone system at work. We now want to use our new phonesystem in a phone room with thin clients (Terminal Server, possibly LTSP) for each agent. Ideally, we'd like to use x-lite or another softphone for each agent. The desired workflow for the agents is as follows: 1) A web based CRM with click to dial. (and customer data card etc) 2) Agent clicks dial button and is connected to customer 3) Interact with CRM... >From what I've read so far, there are some challenges that need to be overcome in deploying softphones over thin clients. Has anyone here had any success in setting up a system like this? I'm I asking for trouble trying to use softphones with thin clients (should I just use hardware phones? Do they support click to dial?) Thanks! Erik ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
Re: [Freeswitch-users] Trouble getting session.setInputCallback working.
Yes, I think so. It seems that it just doesn't work while doing an api call
such as session.execute("playback", "/path/to/file.wav")
Is this the correct behaviour? Are calls made with execute "blocking"?
Thanks!
Erik
On Thu, Jan 8, 2009 at 4:01 PM, Michael Collins wrote:
> Sorry for the late followup. Did you ever get this working? (I'm not a
> Python guy so it's a bit out of my area of interest/expertise).
> -MC
>
> On Wed, Jan 7, 2009 at 4:09 PM, Erik Wickstrom
> wrote:
> > Hi all,
> >
> > I'm trying to get a setInputCallback function working with mod_python.
> I'm
> > using a current svn checkout for my build and the hello world via call
> > example from the wiki (
> > http://wiki.freeswitch.org/wiki/Mod_python#Hello_World_via_call ).
> >
> > I've tried repeatedly, but I can't get the callback function to execute.
> I
> > keep pressing various digits on my phone, but none of them are being
> logged
> > to the console. My understanding is that this callback is supposed to
> fire
> > when a dtmf (123456789*#, right??) and also acts as an event handler for
> > things like mod_vmd.
> >
> > Is this part of the wiki example working for anyone else? Any idea what
> I
> > might be doing wrong?
> >
> > Thanks!
> > Erik
> >
> >
> > ___
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> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
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> > http://www.freeswitch.org
> >
> >
>
> ___
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[Freeswitch-users] Trouble getting session.setInputCallback working.
Hi all, I'm trying to get a setInputCallback function working with mod_python. I'm using a current svn checkout for my build and the hello world via call example from the wiki ( http://wiki.freeswitch.org/wiki/Mod_python#Hello_World_via_call ). I've tried repeatedly, but I can't get the callback function to execute. I keep pressing various digits on my phone, but none of them are being logged to the console. My understanding is that this callback is supposed to fire when a dtmf (123456789*#, right??) and also acts as an event handler for things like mod_vmd. Is this part of the wiki example working for anyone else? Any idea what I might be doing wrong? Thanks! Erik ___ Freeswitch-users mailing list Freeswitch-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
