Applecare - impressed and not impressed

[Timothy Luoma]

As I think I've shared, I started having problems with my hard drive a 
few weeks ago (about 2 I think).

Errors appeared in the system log about an UNDEFINED problem in disk0s3 
that coincided with the system lockups that I was having.

TechTools reported Error -4 with the disk... no errors for RAM or 
anything else.

'cp' and 'ditto' processes also had errors with input/output.
So I called up Applecare, they set up a return.  I packaged it all up 
and included the TechTools report as well as several files that were 
corrupted all located in a folder called "CorruptedItems" -- a few of 
which came from iTunes, which would explain why it kept locking up 
because I had my iPod plugged in at the time which launched iTunes.

I went through the process of backing up my files and called DHL and 
the driver came around 4:30 on Monday afternoon.

The package was returned to me early Wednesday afternoon.  That's less 
than two full days that the machine was gone, repaired, and returned.  
That's the impressive part.

Here's the unimpressive part.  The Powerbook came back with a note 
saying "We diagnosed the problem as 3rd party hardware [a 512mb RAM 
chip from Crucial.com which I've had since early June].  Your iBook 
passed all tests after removing this 3rd party hardware."

Several times this form letter refers to my 'iBook' (which was really a 
Powerbook).

 From all appearances, they did replace the hard drive (it left with 
10.3.5 and came back with 10.3.4, with just the bare software installed 
-- so it was either replaced or reformatted), and the system appears to 
be working fine.

I think placing the blame on the RAM chip sounds like a bunch of hooey 
to me.  The RAM has been in there for months and I've never had a 
problem with Crucial RAM before.  I'll leave it out for a couple days 
and see if I have any problems when I put it back in, but first I want 
to fill the drive back up again first and see if we get errors again.

Anyway, the speed was great, but I'm skeptical about the diagnosis, and 
really hope they replaced the drive.

TjL
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CD-R drive for Wallstreet

[Michael Dolberry]

I have heard from a few sources that there might be a
way to exchange a CD module in an expansion bay drive
for a CD-R module.

Is this possible?

If so, what drive would I look for which would be
compatible with the expansion bay shell I have and can
anyone direct me to website which explains the
step-by-step procedures? (I have looked, but may be
missing the sites)

Thank you for your help. (I accidentally posted
someting similar to this on Swap List. How
embarrassing)

Klondike



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CD-

[Michael Dolberry]

I have heard from a few sources that there



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Re: Safari will not auto-activate.

[Laurent Daudelin]

On 01/09/04 15:00, "invicta" <[EMAIL PROTECTED]> wrote:

> Hello All,
> 
> Since I had to reinstall Safari 1.2 ( I don't have iLife so updates
> wont work )  will not auto-activate. By this I mean if I click on a
> link in f.i. an e-mail, the link will not open unless Safari is open in
> the background. Before this when a link was clicked on, Safari
> auto-activated so that the link would open.
> 
> Anyway to reinstate auto-activating ?

Did you make sure that Safari 1.2 is still the default browser and there are
no other copy of it somewhere else on your disk?

If you checked, then there might be a problem with the launch services cache
(which, *I think*, is also called "locate") file. You might want to use a
tool like the free OnyX to clean all the caches.

-Laurent.
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Safari will not auto-activate.

[invicta]

Hello All,
Since I had to reinstall Safari 1.2 ( I don't have iLife so updates 
wont work )  will not auto-activate. By this I mean if I click on a 
link in f.i. an e-mail, the link will not open unless Safari is open in 
the background. Before this when a link was clicked on, Safari 
auto-activated so that the link would open.

Anyway to reinstate auto-activating ?
TIA, greetings, Andre.
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Re: ibook SE

[larry Zasitko]

Shawn,
You are correct, there were no combo drives available so I should have  
put dvd/cd drive.
As far as I knew the only SE's were the graphite, or that's what  
everyone tells me and MacTracker said the same thing.

I know that the second generation came in different speeds but again  
the SE is listed as the only 466mhz.

Where is your info from? May have to forward it to MacTracker so they  
can update their files.

Larry
On Aug 31, 2004, at 3:49 PM, Shawn Harley wrote:
I don't think any clamshell iBook ever came with a stock combo drive.  
The only(?) options were cd-rom or dvd-rom. And the Key Lime was  
available in 466mhz SE. 366mhz was Indigo or Key Lime and 466mhz SE  
was Graphite or Key Lime.
 Shawn
 

Larry Zasitko
iMac 350mhz, Bondi Blue, 320meg ram, Jaguar
Graphite Clamshell SE, G3 366mhz, 576 meg ram
12" G4 1.33ghz PowerBook, 768 meg ram, Superdrive, Airport Extreme
Newton OMP, 110, 120, 2100 + eMate

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Re: ibook SE

[Mikael Byström]

larry, [EMAIL PROTECTED] said:

>The SE's came with a dvd/cdrw drive

Not quite. The 366 SE Non FireWire, came with 24X CD-ROM and the latter
SE 466 With FireWire and AV-port, came with a 4X DVD-ROM. There may have
been some japanese or european special cases, but I haven't heard of any.


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