Re: customs?
At 03:58 PM -0700 08/31/2005, Jason Rife wrote: So my 6 month old powerbook has its third strike, and Apple takes it and orders me a new one. The new one is not on a customs hold in Indianapolis, along with several hundred items... Ever hear of this before?? Fedex says its a problem from the manufacturer in China's forms, and Apple wont tell me anything unless I order applecare on it, since the original was out of phone support time. Paperwork happens, regretfully. SOP result of offshore manufacturing. It is Apple's responsibility to work with their Chinese supplier, Customs, Homeland Security, and FedEx to straighten this mess out. 3rd strike replacment. :( Is this by Apple's policy or do you have a state lemon law? hum. Either way,,, you don't care where the PB comes from, as long as it gets into your hands... Perhaps the BBB might be of assistance. Perhaps the BBB in combination with the manager of your local Apple Store might be able to help. If he can't use his contacts to help, he should at least be able to hand you a replacement powerbook! Most Apple Stores have 'em in stock! - Dan. -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: customs?
It did arrive finally this morning!!! Since the original was a custom, Apple would only replace with the same specs, so I had to get it from Shanghai. The three strikes thing, is at least unofficial Apple policy, at least if you are in warranty/ Paperwork happens, regretfully. SOP result of offshore manufacturing. It is Apple's responsibility to work with their Chinese supplier, Customs, Homeland Security, and FedEx to straighten this mess out. 3rd strike replacment. :( Is this by Apple's policy or do you have a state lemon law? hum. Either way,,, you don't care where the PB comes from, as long as it gets into your hands... Perhaps the BBB might be of assistance. Perhaps the BBB in combination with the manager of your local Apple Store might be able to help. If he can't use his contacts to help, he should at least be able to hand you a replacement powerbook! Most Apple Stores have 'em in stock! - Dan. -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
customs?
So my 6 month old powerbook has its third strike, and Apple takes it and orders me a new one. The new one is not on a customs hold in Indianapolis, along with several hundred items... Ever hear of this before?? Fedex says its a problem from the manufacturer in China's forms, and Apple wont tell me anything unless I order applecare on it, since the original was out of phone support time. -- --- Jason Rife [EMAIL PROTECTED] -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: customs?
I would have thought that Apple would not only have been responsible for all the custom details, but would have cleared everything prior to the shipment hitting the shores. And I always thought these sort of problems corpped up while still in port on the Coast, not in the middle of Indiana! LaterHoward -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: customs?
Me too, I would think whoever built and shipped would do that... guess they messed it up, but either way, im stuck waiting for my laptop -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
Re: customs?
On Aug 31, 2005, at 4:14 PM, Howard Katz wrote: I would have thought that Apple would not only have been responsible for all the custom details, but would have cleared everything prior to the shipment hitting the shores. And I always thought these sort of problems corpped up while still in port on the Coast, not in the middle of Indiana! These problems occur at the port of entry. With FedEx, and drop shipments of individual systems, the 'port of entry' is anywhere the plane lands. Recently both Apple and Gateway BTO systems purchased by the college have shipped directly from factories in Shanghai and Taiwan, as individual shipments. They likely fill entire FedEx and UPS aircraft when they go out, but they're still labelled and shipped as individual purchases, meaning, presumably, all the customs stuff is done somewhat individually... -- Bruce Johnson This is the sig who says 'Ni!' -- G-Books is sponsored by http://lowendmac.com/ and... Small Dog Electronicshttp://www.smalldog.com | Refurbished Drives | -- Check our web site for refurbished PowerBooks | CDRWs on Sale! | Support Low End Mac http://lowendmac.com/lists/support.html G-Books list info: http://lowendmac.com/lists/g-books.html -- AOL users, remove mailto:; Send list messages to: mailto:G-Books@mail.maclaunch.com To unsubscribe, email: mailto:[EMAIL PROTECTED] For digest mode, email: mailto:[EMAIL PROTECTED] Subscription questions: mailto:[EMAIL PROTECTED] Archive: http://www.mail-archive.com/g-books%40mail.maclaunch.com/ --- iPod Accessories for Less at 1-800-iPOD.COM Fast Delivery, Low Price, Good Deal www.1800ipod.com ---
