Re: Bad RAM Stick? Done them tests ...

2009-01-01 Thread Anne Keller-Smith

On Dec 29, 2008, at 1:45 AM, Dan wrote:
>
> At 12:45 AM -0500 12/29/2008, Anne Keller-Smith wrote:
>> G4 Quicksilver 733mHz Tower
>> 896 MB RAM, 40 GB hard drive, OS 10.4.11
>>
>> Just got and installed a RAM stick from OWC and it makes the Mac run
>> like a Dream. However,
>
> After installing the stick, did you run any diagnostics - AHT or  
> Memtest?
>
>> Firefox and Dreamweaver keep quitting unexpectedly, behavior unknown
>> before the install.
>
> What is the exact error message?
>
> When the app crashes, what does it say about it in system log?  in
> console log?  in the app's crash log?
>
> ...IOW, typical memory related failures don't just happen quietly.
> When the system detects the errors, it spews all over the logs...
>
> If you're worried about the stick, run Memtest overnight.
>
> Memtest is included with AppleJack, as an install option...


Thanks Dan, Wallace, McGrude ~

Yanked the stick, put old one back in, Mac worked fine for several  
days. Just reinstalled the stick, made sure well seated, made sure no  
dust with newly purchased air can.

In two minutes, Firefox crashed yet again.

D/l and ran Applejack Memtest, it said FAILURE many times, but I  
can't find the Applejack.log. Would like to read the specifics. Where  
is it?

Also found ye olde Apple Hardware Test and that said Error Code mem_/ 
2/4.

Did not yet zap the pram, etc. because things be fine with the old chip.

Did not do the Qtip with Isopropyl Alcohol yet (what is this, a  
Ninendo64?) but if you guys think I should do it, okay.

Somehow I think it is contacting all right, or the Tests would have  
remarked absence, but what do I know.

Is it time to contact OWC for a replacement or is there something  
else to do? Oh, right, look in System logs.

But are the two failures in the memory hardware tests definitive?

Thanks and Happy New Year,

Anne Keller Smith
Down to Earth Web Design

G4 Quicksilver 733mHz Tower
896 MB RAM, 40 GB hard drive, OS 10.4.11

Intel iMac 2.4gHz Core 2 Duo
1GB RAM, 250GB Hard Drive, OS 10.5.5

mailto:earth...@ptd.net
http://www.downtoearthweb.com


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Re: Bad RAM Stick? Done them tests ...

2009-01-01 Thread insightinmind


On Jan 1, 2009, at 4:33 PM, Anne Keller-Smith wrote:
>
>
> Thanks Dan, Wallace, McGrude ~
>
> Yanked the stick, put old one back in, Mac worked fine for several
> days. Just reinstalled the stick, made sure well seated, made sure no
> dust with newly purchased air can.
>
> In two minutes, Firefox crashed yet again.
>
> D/l and ran Applejack Memtest, it said FAILURE many times, but I
> can't find the Applejack.log. Would like to read the specifics. Where
> is it?
>
> Also found ye olde Apple Hardware Test and that said Error Code mem_/
> 2/4.
>
> Did not yet zap the pram, etc. because things be fine with the old  
> chip.

I believe every time your replace a RAM stick, you need to zap the PRAM.
>
> Did not do the Qtip with Isopropyl Alcohol yet (what is this, a
> Ninendo64?) but if you guys think I should do it, okay.
>
> Somehow I think it is contacting all right, or the Tests would have
> remarked absence, but what do I know.
>
> Is it time to contact OWC for a replacement or is there something
> else to do? Oh, right, look in System logs.
>
> But are the two failures in the memory hardware tests definitive?
>
> Thanks and Happy New Year,

IMO, If you replaced the suspected bad stick, with one that works for  
awhile (in the same RAM slot & tested with Memtest), then put the  
suspected bad one back in the same RAM slot, and Memtest fails, I'd  
say it was a bad stick.

OWC might test it again ... but get them to replace it, as long as  
you have its serial number, you're good for replacement, AFAIK.

Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Re: Bad RAM Stick? Done them tests ...

2009-01-01 Thread MIKO ..

On Jan 1, 2009, at 2:28 PM, insightinmind wrote:

> I believe every time your replace a RAM stick, you need to zap the  
> PRAM.

I just upgraded my RAM on my Macbook- and have done it before.  I've  
never zapped the PRAM and my computer is totally stable and SO  
rockin' fast!  I'm not sure that you always have to zap the PRAM?  Do  
you mean just for the pre-Intel processors on this list?  I still have  
changed G4 iBook RAM many times before without needing to zap the PRAM.

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Re: Bad RAM Stick? Done them tests ...

2009-01-01 Thread Anne Keller-Smith

On Jan 1, 2009, at 5:28 PM, insightinmind wrote:
> IMO, If you replaced the suspected bad stick, with one that works for
> awhile (in the same RAM slot & tested with Memtest), then put the
> suspected bad one back in the same RAM slot, and Memtest fails, I'd
> say it was a bad stick.

Hey, there - I didn't test the good old 256 stick yet - just the suspect
512. It seems better at the moment, no crashes yet (about 15 mins
and several programs open).

Sometimes fooling around with things gets them to work.

I'll check out the PRAM. I thought the PPCs didn't need to do that
anymore, that was just the older machines. Guess I stand
corrected.



Anne Keller Smith
Down to Earth Web Design

G4 Quicksilver 733mHz Tower
896 MB RAM, 40 GB hard drive, OS 10.4.11

Intel iMac 2.4gHz Core 2 Duo
1GB RAM, 250GB Hard Drive, OS 10.5.5

mailto:earth...@ptd.net
http://www.downtoearthweb.com


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Re: Bad RAM Stick? Done them tests ...

2009-01-01 Thread Clark Martin


On Jan 1, 2009, at 2:55 PM, Anne Keller-Smith wrote:

>
> On Jan 1, 2009, at 5:28 PM, insightinmind wrote:
>> IMO, If you replaced the suspected bad stick, with one that works for
>> awhile (in the same RAM slot & tested with Memtest), then put the
>> suspected bad one back in the same RAM slot, and Memtest fails, I'd
>> say it was a bad stick.
>
> Hey, there - I didn't test the good old 256 stick yet - just the  
> suspect
> 512. It seems better at the moment, no crashes yet (about 15 mins
> and several programs open).

Better to test by pulling the 256 out too.

When you change where memory is you change if and what might cause  
problems.  The problem could be in the 256 but having the 512 in  
makes it noticeable.  Simply put if the memory error is a single bit  
or byte and you change things around that byte may end up holding  
information that is rarely used or won't cause noticeable problems.   
I've had it happen before.  It really helps to have several several  
sticks of each side so you can swap say one 512 Mb for another.  Then  
when one causes failure and the other doesn't you can at least be  
sure the one that causes failure is bad.  You can't be certain the  
other one is good, it may just not cause noticeable problems.

>
> Sometimes fooling around with things gets them to work.
>
> I'll check out the PRAM. I thought the PPCs didn't need to do that
> anymore, that was just the older machines. Guess I stand
> corrected.
>

There is precious little used in the PRAM anymore.


What you do need to do when changing memory is push the button to  
reset the CUDA button on those machines that have it.  I don't know  
off hand which do and don't.

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Re: Bad RAM Stick? Done them tests ...

2009-01-01 Thread insightinmind


On Jan 1, 2009, at 7:01 PM, Clark Martin wrote:
>
>
>
> What you do need to do when changing memory is push the button to
> reset the CUDA button on those machines that have it.  I don't know
> off hand which do and don't.

Could also just remove battery for a few minutes (Apple suggested 10).

Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Re: Bad RAM Stick? Done them tests ...

2009-01-01 Thread Al Poulin


On Jan 1, 2009, at 4:35 PM, g3-5-list group wrote:

> == 1 of 1 ==
> Date: Thurs, Jan 1 2009 1:33 pm
> From: Anne Keller-Smith
>
> Is it time to contact OWC for a replacement or is there something
> else to do? Oh, right, look in System logs.

Hi Anne:

I would call OWC, describe what you've done, run through any  
additional protocol they may have, and they will likely exchange with  
little or no quibble.

Al Poulin


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Re: Bad RAM Stick? Done them tests ...

2009-01-01 Thread dorayme

> From: Anne Keller-Smith
>
> Yanked the stick, put old one back in, Mac worked fine for several
> days. Just reinstalled the stick, made sure well seated, made sure no
> dust with newly purchased air can.
>
> In two minutes, Firefox crashed yet again.

That would be enough for me to conclude it is the stick.

--
dorayme




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Re: Bad RAM Stick? Done them tests ...

2009-01-01 Thread Al Poulin


On Jan 1, 2009, at 10:07 PM, g3-5-list group wrote:
>
>
> == 12 of 17 ==
> Date: Thurs, Jan 1 2009 5:09 pm
> From: Anne Keller-Smith
>
>
>
> On Jan 1, 2009, at 7:48 PM, Al Poulin wrote:
>> Hi Anne:
>>
>> I would call OWC, describe what you've done, run through any
>> additional protocol they may have, and they will likely exchange with
>> little or no quibble.
>>
>> Al Poulin
>
> Happy New Year Al!
>
> Since I guess I won't call OWC until tomorrow (you suggest using
> the telephone as opposed to email?) do you think I should look for
> the CUDA button or yank the battery? Or leave well enough alone?

Anne:

You might go the extra round with the CUDA, battery trick, and PRAM  
reset and then call with a bit of exasperation in your voice.  Or,  
just call and ask "What else do you want me to do?"

Al Poulin


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Re: Bad RAM Stick? Done them tests ...

2009-01-01 Thread Anne Keller-Smith

I reset the PRAM, no change, just more flaky behavior.

While putting the old stick back in, I removed the battery for about
5 minutes, then stuck it back in.

CUDA is a mystery to me. Guess off to the Apple site.

On Jan 1, 2009, at 10:24 PM, Al Poulin wrote:

>
>
> On Jan 1, 2009, at 10:07 PM, g3-5-list group wrote:
>>
>>
>> == 12 of 17 ==
>> Date: Thurs, Jan 1 2009 5:09 pm
>> From: Anne Keller-Smith
>>
>>
>>
>> On Jan 1, 2009, at 7:48 PM, Al Poulin wrote:
>>> Hi Anne:
>>>
>>> I would call OWC, describe what you've done, run through any
>>> additional protocol they may have, and they will likely exchange  
>>> with
>>> little or no quibble.
>>>
>>> Al Poulin
>>
>> Happy New Year Al!
>>
>> Since I guess I won't call OWC until tomorrow (you suggest using
>> the telephone as opposed to email?) do you think I should look for
>> the CUDA button or yank the battery? Or leave well enough alone?
>
> Anne:
>
> You might go the extra round with the CUDA, battery trick, and PRAM
> reset and then call with a bit of exasperation in your voice.  Or,
> just call and ask "What else do you want me to do?"
>
> Al Poulin
>
>
> >
>




Anne Keller Smith
Down to Earth Web Design

G4 Quicksilver 733mHz Tower
896 MB RAM, 40 GB hard drive, OS 10.4.11

Intel iMac 2.4gHz Core 2 Duo
1GB RAM, 250GB Hard Drive, OS 10.5.5

mailto:earth...@ptd.net
http://www.downtoearthweb.com


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Re: Bad RAM Stick? Done them tests ...

2009-01-02 Thread Bruce Johnson


On Jan 1, 2009, at 3:28 PM, insightinmind wrote:

>>
>> Did not yet zap the pram, etc. because things be fine with the old
>> chip.
>
> I believe every time your replace a RAM stick, you need to zap the  
> PRAM.

No you don't.

--
Bruce Johnson

"No matter where you go, there you are", B. Banzai


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Re: Bad RAM Stick? Done them tests ...

2009-01-02 Thread insightinmind


On Jan 2, 2009, at 10:50 AM, Bruce Johnson wrote:

>
>
> On Jan 1, 2009, at 3:28 PM, insightinmind wrote:
>
>>>
>>> Did not yet zap the pram, etc. because things be fine with the old
>>> chip.
>>
>> I believe every time your replace a RAM stick, you need to zap the
>> PRAM.
>
> No you don't.

That's good to know.

Nevertheless, doesn't that force a RAM Check at Startup in PPCs if  
you do?

Bill Connelly
artsite: http://mysite.verizon.net/moonstoneartstudio
myspace: http://www.myspace.com/moonstoneartstudio




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Re: Bad RAM Stick? Done them tests ...- addendum PRAM ZAP post RAM upgrade?

2009-01-01 Thread MIKO ..


On Jan 1, 2009, at 2:55 PM, Anne Keller-Smith wrote:

> I'll check out the PRAM. I thought the PPCs didn't need to do that
> anymore, that was just the older machines. Guess I stand
> corrected.

The PRAM point appears debatable (and my personal experience shows no  
need in a Macbook but that's not this list):

http://forums.cnet.com/5208-4_102-0.html?threadID=54735
http://discussions.apple.com/thread.jspa?threadID=1051823&tstart=855
http://forums.macrumors.com/showthread.php?t=89736&page=4

There's a lot less stored in PRAM in OS X:

http://support.apple.com/kb/HT1242

The old Apple support document lists virtual RAM and RAM disk and disk  
cache and 32-bit addressing as being stored in PRAM which hints at the  
connection to newly installed RAM but the connection to the hardware  
itself is not clearly stated:

http://support.apple.com/kb/HT1379?viewlocale=en_US







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