Re: [Geoserver-devel] featuring gis.stackexchange.com on the geoserver site more?
On Fri, May 9, 2014 at 8:18 AM, Jody Garnett jody.garn...@gmail.com wrote: Agreed, I was not promoting discourse as it has no real advantage over a user email list. If we do want to try stack exchange I recommend going cold turkey for six months. Like shut off the user list and try using it, at the end of six months we can evaluate if it provides better service for less effort. Please let's not, that's too radical of a choice (just checked, we have over 2200 subscribers on the user list). But I'm good having it on the lists page as a further option (if it's really that popular, the user list will dry up by itself) I also note on the uDig site we have search fields that search the user list archive. Adding that to our website may also increase satisfaction and reduce effort. Right, nice idea! Where are you hosting your uDig archives? Or, where are you making the search? Like, in our case, I guess the most user friendly search could be on the Nabble archives Cheers Andrea -- == Meet us at GEO Business 2014! in London! Visit http://goo.gl/fES3aK for more information. == Ing. Andrea Aime @geowolf Technical Lead GeoSolutions S.A.S. Via Poggio alle Viti 1187 55054 Massarosa (LU) Italy phone: +39 0584 962313 fax: +39 0584 1660272 mob: +39 339 8844549 http://www.geo-solutions.it http://twitter.com/geosolutions_it --- -- Is your legacy SCM system holding you back? Join Perforce May 7 to find out: #149; 3 signs your SCM is hindering your productivity #149; Requirements for releasing software faster #149; Expert tips and advice for migrating your SCM now http://p.sf.net/sfu/perforce___ Geoserver-devel mailing list Geoserver-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/geoserver-devel
Re: [Geoserver-devel] featuring gis.stackexchange.com on the geoserver site more?
On Tue, May 6, 2014 at 3:48 PM, Jody Garnett jody.garn...@gmail.com wrote: Note the authors of stack exchange acknowledge this limitation (as a design choice) and now have a forum product as well. http://blog.codinghorror.com/civilized-discourse-construction-kit/ Unlike stackexchange, it seems that you either host it yourself, or you pay for a hosted version of it Cheers Andrea -- == Meet us at GEO Business 2014! in London! Visit http://goo.gl/fES3aK for more information. == Ing. Andrea Aime @geowolf Technical Lead GeoSolutions S.A.S. Via Poggio alle Viti 1187 55054 Massarosa (LU) Italy phone: +39 0584 962313 fax: +39 0584 1660272 mob: +39 339 8844549 http://www.geo-solutions.it http://twitter.com/geosolutions_it --- -- Is your legacy SCM system holding you back? Join Perforce May 7 to find out: #149; 3 signs your SCM is hindering your productivity #149; Requirements for releasing software faster #149; Expert tips and advice for migrating your SCM now http://p.sf.net/sfu/perforce___ Geoserver-devel mailing list Geoserver-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/geoserver-devel
Re: [Geoserver-devel] featuring gis.stackexchange.com on the geoserver site more?
Agreed, I was not promoting discourse as it has no real advantage over a user email list. If we do want to try stack exchange I recommend going cold turkey for six months. Like shut off the user list and try using it, at the end of six months we can evaluate if it provides better service for less effort. I also note on the uDig site we have search fields that search the user list archive. Adding that to our website may also increase satisfaction and reduce effort. On Friday, May 9, 2014, Andrea Aime andrea.a...@geo-solutions.it wrote: On Tue, May 6, 2014 at 3:48 PM, Jody Garnett jody.garn...@gmail.comjavascript:_e(%7B%7D,'cvml','jody.garn...@gmail.com'); wrote: Note the authors of stack exchange acknowledge this limitation (as a design choice) and now have a forum product as well. http://blog.codinghorror.com/civilized-discourse-construction-kit/ Unlike stackexchange, it seems that you either host it yourself, or you pay for a hosted version of it Cheers Andrea -- == Meet us at GEO Business 2014! in London! Visit http://goo.gl/fES3aK for more information. == Ing. Andrea Aime @geowolf Technical Lead GeoSolutions S.A.S. Via Poggio alle Viti 1187 55054 Massarosa (LU) Italy phone: +39 0584 962313 fax: +39 0584 1660272 mob: +39 339 8844549 http://www.geo-solutions.it http://twitter.com/geosolutions_it --- -- Jody Garnett -- Is your legacy SCM system holding you back? Join Perforce May 7 to find out: #149; 3 signs your SCM is hindering your productivity #149; Requirements for releasing software faster #149; Expert tips and advice for migrating your SCM now http://p.sf.net/sfu/perforce___ Geoserver-devel mailing list Geoserver-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/geoserver-devel
Re: [Geoserver-devel] featuring gis.stackexchange.com on the geoserver site more?
On Mon, May 5, 2014 at 8:23 PM, Chris Holmes cho...@gmail.com wrote: Thinking about the website got me wondering about if people might be in to featuring http://gis.stackexchange.com/tags/geoserver more prominently? We already get 10 - 20 geoserver related questions there a week, so there's already an active community answering stuff. I know Andrea and Ian are on it. But if you go to http://geoserver.org/display/GEOS/Mailing+Lists or anywhere else on the website you wouldn't find out about it as a resource. I haven't been on stackexchange for a long while now, just too hard to field two platform and I was dissatisfied with stackexchange anyways. While I like the platform and it shows up a lot in google searches, it's not good for anything that requires a public discussion, threading is limited to two levels... it's just very good for a straight question and (one) answer setup, but basically useless for bug reports and discussions that might lead to one. I also don't like much that the time the answers were given to, while available, is not emphasized enough, so the careless reader might stumble into a wrong/outdated answer and just assume it's still valid. We'd need someone to do some gardening and comment on these answers to mark them as outdated (and hope the comment is visible enough for people to notice). That said, people are going to use stack-exchange no matter what, so don't see much harm in advertising it on our mailing list pages. I'm just not sure how to word it though, afaik there is no active core developer answering questions there, so it's not the place to go if answering the question involves some knowledge of how things work inside the box, in other terms, as things stand now it seems to be more of a good user to user support place. Cheers Andrea -- == Meet us at GEO Business 2014! in London! Visit http://goo.gl/fES3aK for more information. == Ing. Andrea Aime @geowolf Technical Lead GeoSolutions S.A.S. Via Poggio alle Viti 1187 55054 Massarosa (LU) Italy phone: +39 0584 962313 fax: +39 0584 1660272 mob: +39 339 8844549 http://www.geo-solutions.it http://twitter.com/geosolutions_it --- -- Is your legacy SCM system holding you back? Join Perforce May 7 to find out: #149; 3 signs your SCM is hindering your productivity #149; Requirements for releasing software faster #149; Expert tips and advice for migrating your SCM now http://p.sf.net/sfu/perforce___ Geoserver-devel mailing list Geoserver-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/geoserver-devel
Re: [Geoserver-devel] featuring gis.stackexchange.com on the geoserver site more?
Hi, I agree with Andrea. It is good that stackexchange wipes out the simple user-to-user cases but actually stackexchange should feature more prominently that difficult cases are more likely and effectively resolved in geoserver-users. -Jukka Rahkonen- Andrea Aime wrote: On Mon, May 5, 2014 at 8:23 PM, Chris Holmes cho...@gmail.commailto:cho...@gmail.com wrote: Thinking about the website got me wondering about if people might be in to featuring http://gis.stackexchange.com/tags/geoserver more prominently? We already get 10 - 20 geoserver related questions there a week, so there's already an active community answering stuff. I know Andrea and Ian are on it. But if you go to http://geoserver.org/display/GEOS/Mailing+Lists or anywhere else on the website you wouldn't find out about it as a resource. I haven't been on stackexchange for a long while now, just too hard to field two platform and I was dissatisfied with stackexchange anyways. While I like the platform and it shows up a lot in google searches, it's not good for anything that requires a public discussion, threading is limited to two levels... it's just very good for a straight question and (one) answer setup, but basically useless for bug reports and discussions that might lead to one. I also don't like much that the time the answers were given to, while available, is not emphasized enough, so the careless reader might stumble into a wrong/outdated answer and just assume it's still valid. We'd need someone to do some gardening and comment on these answers to mark them as outdated (and hope the comment is visible enough for people to notice). That said, people are going to use stack-exchange no matter what, so don't see much harm in advertising it on our mailing list pages. I'm just not sure how to word it though, afaik there is no active core developer answering questions there, so it's not the place to go if answering the question involves some knowledge of how things work inside the box, in other terms, as things stand now it seems to be more of a good user to user support place. Cheers Andrea -- == Meet us at GEO Business 2014! in London! Visit http://goo.gl/fES3aK for more information. == Ing. Andrea Aime @geowolf Technical Lead GeoSolutions S.A.S. Via Poggio alle Viti 1187 55054 Massarosa (LU) Italy phone: +39 0584 962313 fax: +39 0584 1660272 mob: +39 339 8844549 http://www.geo-solutions.it http://twitter.com/geosolutions_it --- -- Is your legacy SCM system holding you back? Join Perforce May 7 to find out: #149; 3 signs your SCM is hindering your productivity #149; Requirements for releasing software faster #149; Expert tips and advice for migrating your SCM now http://p.sf.net/sfu/perforce___ Geoserver-devel mailing list Geoserver-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/geoserver-devel
Re: [Geoserver-devel] featuring gis.stackexchange.com on the geoserver site more?
Note the authors of stack exchange acknowledge this limitation (as a design choice) and now have a forum product as well. http://blog.codinghorror.com/civilized-discourse-construction-kit/ Jody Garnett On Tue, May 6, 2014 at 8:41 AM, Rahkonen Jukka (Tike) jukka.rahko...@mmmtike.fi wrote: Hi, I agree with Andrea. It is good that stackexchange wipes out the simple user-to-user cases but actually stackexchange should feature more prominently that difficult cases are more likely and effectively resolved in geoserver-users. -Jukka Rahkonen- Andrea Aime wrote: On Mon, May 5, 2014 at 8:23 PM, Chris Holmes cho...@gmail.com wrote: Thinking about the website got me wondering about if people might be in to featuring http://gis.stackexchange.com/tags/geoserver more prominently? We already get 10 - 20 geoserver related questions there a week, so there's already an active community answering stuff. I know Andrea and Ian are on it. But if you go to http://geoserver.org/display/GEOS/Mailing+Lists or anywhere else on the website you wouldn't find out about it as a resource. I haven't been on stackexchange for a long while now, just too hard to field two platform and I was dissatisfied with stackexchange anyways. While I like the platform and it shows up a lot in google searches, it's not good for anything that requires a public discussion, threading is limited to two levels... it's just very good for a straight question and (one) answer setup, but basically useless for bug reports and discussions that might lead to one. I also don't like much that the time the answers were given to, while available, is not emphasized enough, so the careless reader might stumble into a wrong/outdated answer and just assume it's still valid. We'd need someone to do some gardening and comment on these answers to mark them as outdated (and hope the comment is visible enough for people to notice). That said, people are going to use stack-exchange no matter what, so don't see much harm in advertising it on our mailing list pages. I'm just not sure how to word it though, afaik there is no active core developer answering questions there, so it's not the place to go if answering the question involves some knowledge of how things work inside the box, in other terms, as things stand now it seems to be more of a good user to user support place. Cheers Andrea -- == Meet us at GEO Business 2014! in London! Visit http://goo.gl/fES3aK for more information. == Ing. Andrea Aime @geowolf Technical Lead GeoSolutions S.A.S. Via Poggio alle Viti 1187 55054 Massarosa (LU) Italy phone: +39 0584 962313 fax: +39 0584 1660272 mob: +39 339 8844549 http://www.geo-solutions.it http://twitter.com/geosolutions_it --- -- Is your legacy SCM system holding you back? Join Perforce May 7 to find out: #149; 3 signs your SCM is hindering your productivity #149; Requirements for releasing software faster #149; Expert tips and advice for migrating your SCM now http://p.sf.net/sfu/perforce ___ Geoserver-devel mailing list Geoserver-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/geoserver-devel -- Is your legacy SCM system holding you back? Join Perforce May 7 to find out: #149; 3 signs your SCM is hindering your productivity #149; Requirements for releasing software faster #149; Expert tips and advice for migrating your SCM now http://p.sf.net/sfu/perforce___ Geoserver-devel mailing list Geoserver-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/geoserver-devel
[Geoserver-devel] featuring gis.stackexchange.com on the geoserver site more?
Thinking about the website got me wondering about if people might be in to featuring http://gis.stackexchange.com/tags/geoserver more prominently? We already get 10 - 20 geoserver related questions there a week, so there's already an active community answering stuff. I know Andrea and Ian are on it. But if you go to http://geoserver.org/display/GEOS/Mailing+Lists or anywhere else on the website you wouldn't find out about it as a resource. In the last couple months I helped move CartoDB community support over there from a google group, and it's gone really well. The advantages I see: * Auto completion of common questions - as you start to type in a question it will automatically suggest existing questions that may have already answered it. So can reduce people asking the same questions. * Gamification elements of giving people awards keep question answers more involved, while answering questions on the mailing list is a much more thankless task that has fallen much more on core developers. * Overlaps with other gis software. We often get questions that aren't _really_ pure geoserver questions, and people have to email multiple lists to get their answer. With stack exchange they can just tag 'geoserver' 'openlayers' and 'postgis' and people can help out from each community. Disadvantages may include that it's running on proprietary software, building our knowledge base on a third party. And that it could potentially split our community and have even less answers on the mailing list. Right now I'm just suggesting we add some links to the website so more people know about it as a resource. We could make it a stronger recommendation (the first place to go). -- Is your legacy SCM system holding you back? Join Perforce May 7 to find out: #149; 3 signs your SCM is hindering your productivity #149; Requirements for releasing software faster #149; Expert tips and advice for migrating your SCM now http://p.sf.net/sfu/perforce___ Geoserver-devel mailing list Geoserver-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/geoserver-devel
Re: [Geoserver-devel] featuring gis.stackexchange.com on the geoserver site more?
Stack exchange makes the support page for geotools: http://docs.geotools.org/latest/developer/communication.html I don't mind linking to stack exchange, but I would really like to figure out and angle for less devel team effort. Jody Garnett On Mon, May 5, 2014 at 1:23 PM, Chris Holmes cho...@gmail.com wrote: Thinking about the website got me wondering about if people might be in to featuring http://gis.stackexchange.com/tags/geoserver more prominently? We already get 10 - 20 geoserver related questions there a week, so there's already an active community answering stuff. I know Andrea and Ian are on it. But if you go to http://geoserver.org/display/GEOS/Mailing+Lists or anywhere else on the website you wouldn't find out about it as a resource. In the last couple months I helped move CartoDB community support over there from a google group, and it's gone really well. The advantages I see: * Auto completion of common questions - as you start to type in a question it will automatically suggest existing questions that may have already answered it. So can reduce people asking the same questions. * Gamification elements of giving people awards keep question answers more involved, while answering questions on the mailing list is a much more thankless task that has fallen much more on core developers. * Overlaps with other gis software. We often get questions that aren't _really_ pure geoserver questions, and people have to email multiple lists to get their answer. With stack exchange they can just tag 'geoserver' 'openlayers' and 'postgis' and people can help out from each community. Disadvantages may include that it's running on proprietary software, building our knowledge base on a third party. And that it could potentially split our community and have even less answers on the mailing list. Right now I'm just suggesting we add some links to the website so more people know about it as a resource. We could make it a stronger recommendation (the first place to go). -- Is your legacy SCM system holding you back? Join Perforce May 7 to find out: #149; 3 signs your SCM is hindering your productivity #149; Requirements for releasing software faster #149; Expert tips and advice for migrating your SCM now http://p.sf.net/sfu/perforce ___ Geoserver-devel mailing list Geoserver-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/geoserver-devel -- Is your legacy SCM system holding you back? Join Perforce May 7 to find out: #149; 3 signs your SCM is hindering your productivity #149; Requirements for releasing software faster #149; Expert tips and advice for migrating your SCM now http://p.sf.net/sfu/perforce___ Geoserver-devel mailing list Geoserver-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/geoserver-devel
Re: [Geoserver-devel] featuring gis.stackexchange.com on the geoserver site more?
Yeah, my theory is that using stack exchange would actually end up as less effort, as others would contribute much more. But it might be more work during a transition page if we try to provide both as a resource. Though I have seen people on the mailing list cross reference posts, so maybe it'd just be encouraging that kind of thing? On Mon, May 5, 2014 at 12:53 PM, Jody Garnett jody.garn...@gmail.comwrote: Stack exchange makes the support page for geotools: http://docs.geotools.org/latest/developer/communication.html I don't mind linking to stack exchange, but I would really like to figure out and angle for less devel team effort. Jody Garnett On Mon, May 5, 2014 at 1:23 PM, Chris Holmes cho...@gmail.com wrote: Thinking about the website got me wondering about if people might be in to featuring http://gis.stackexchange.com/tags/geoserver more prominently? We already get 10 - 20 geoserver related questions there a week, so there's already an active community answering stuff. I know Andrea and Ian are on it. But if you go to http://geoserver.org/display/GEOS/Mailing+Lists or anywhere else on the website you wouldn't find out about it as a resource. In the last couple months I helped move CartoDB community support over there from a google group, and it's gone really well. The advantages I see: * Auto completion of common questions - as you start to type in a question it will automatically suggest existing questions that may have already answered it. So can reduce people asking the same questions. * Gamification elements of giving people awards keep question answers more involved, while answering questions on the mailing list is a much more thankless task that has fallen much more on core developers. * Overlaps with other gis software. We often get questions that aren't _really_ pure geoserver questions, and people have to email multiple lists to get their answer. With stack exchange they can just tag 'geoserver' 'openlayers' and 'postgis' and people can help out from each community. Disadvantages may include that it's running on proprietary software, building our knowledge base on a third party. And that it could potentially split our community and have even less answers on the mailing list. Right now I'm just suggesting we add some links to the website so more people know about it as a resource. We could make it a stronger recommendation (the first place to go). -- Is your legacy SCM system holding you back? Join Perforce May 7 to find out: #149; 3 signs your SCM is hindering your productivity #149; Requirements for releasing software faster #149; Expert tips and advice for migrating your SCM now http://p.sf.net/sfu/perforce ___ Geoserver-devel mailing list Geoserver-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/geoserver-devel -- Is your legacy SCM system holding you back? Join Perforce May 7 to find out: #149; 3 signs your SCM is hindering your productivity #149; Requirements for releasing software faster #149; Expert tips and advice for migrating your SCM now http://p.sf.net/sfu/perforce___ Geoserver-devel mailing list Geoserver-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/geoserver-devel
