Re: LACIE USB disk and SuSE 10.1

2006-07-09 Thread Dave Johnson
Jon maddog Hall writes:
> Hi folks,
> 
> It is not often I have a problem, but here one is.
> 
> I recently bought a LACIE 600 GByte USB 2.0 disk, unwrapped it and plugged it
> into my SuSE 10.1 distribution.
> 
> Normally I plug in a USB storage device and it mounts, with a nice little
> icon that comes up.  No such luck.  I hear the drive spin up and the heads 
> load,
> but that is about it.
> 
> So I do a "dmesg" and I get this out of it:
> 
> usb 4-1: new high speed USB device using ehci_hcd and address 10
> usb 4-1: new high speed USB device using ehci_hcd and address 11
> usb 4-1: new device found, idVendor=0451, idProduct=6250
> usb 4-1: new device strings: Mfr=2, Product=3, SerialNumber=1
> usb 4-1: Product: TUSB6250 Boot Device
> usb 4-1: Manufacturer: Texas Instruments
> usb 4-1: SerialNumber: AAB74D460127
> usb 4-1: configuration #1 chosen from 1 choice
> 
> I expected to see something like "/dev/sdX" but that did not come up.
> 
> I poked around the net, found some information about "ehci_hcd" drivers, etc.
> and it told me to do a "lsusb":
> 
> [EMAIL PROTECTED]:~> lsusb
> Bus 003 Device 001: ID :
> Bus 004 Device 011: ID 0451:6250 Texas Instruments, Inc.
> Bus 004 Device 001: ID :
> Bus 002 Device 001: ID :
> Bus 001 Device 001: ID :
> 

'lsusb -v' will show the class of the device:

Interface Descriptor:
  bLength 9
  bDescriptorType 4
  bInterfaceNumber0
  bAlternateSetting   0
  bNumEndpoints   3
  bInterfaceClass 8 Mass Storage
  bInterfaceSubClass  6 SCSI
  bInterfaceProtocol 80 Bulk (Zip)
  iInterface  0 

If it isn't a Mass Storage class usb device you need to create a
manual mapping of vendor/device (0451/6250 in your case) to have
hotplug map it to the usb-storage driver.

This will tell hotplug to load the usb-storage module when that device
is discovered.  You can manually modprobe usb-storage to see if that
helps.

I'm not to familiar with suse, but you need to find one of hte mapping
files usually under /etc/hotplug or /etc/hotplug/usb and add an entry
mapping the vendor/device to the usb-storage driver.

I can never remember what all the fields are but something like:

usb-storage 0x000f 0x0451 0x6250 0x0 0x0 0x00 0x00 0x00 0x00 0x00 0x00 
0x


-- 
Dave

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Re: RE: LACIE USB disk and SuSE 10.1

2006-07-09 Thread Jon maddog Hall
Jimmy,

The notebook I am trying it with is an IBM X31 which has USB 2.0 as its
designation.  The drive serial number is 161600882, and is brand new.

I do not think it is the drive.  Probably some module I forgot to load or
something.

md
-- 
Jon "maddog" Hall
Executive Director   Linux International(R)
email: [EMAIL PROTECTED] 80 Amherst St. 
Voice: +1.603.672.4557   Amherst, N.H. 03031-3032 U.S.A.
WWW: http://www.li.org

Board Member: Uniforum Association
Board Member Emeritus: USENIX Association (2000-2006)

(R)Linux is a registered trademark of Linus Torvalds in several countries.
(R)Linux International is a registered trademark in the USA used pursuant
   to a license from Linux Mark Institute, authorized licensor of Linus
   Torvalds, owner of the Linux trademark on a worldwide basis
(R)UNIX is a registered trademark of The Open Group in the USA and other
   countries.

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RE: LACIE USB disk and SuSE 10.1

2006-07-09 Thread jimmypierre.rouen.france
Hello Jon,

>>>So the device is more or less seen, but I can not find the proper way to
hold my tongue and mount it.
I have seen the same sort of problem with a 1Tb drive of LaCie. The issue
was we had USB 1.1 port and the drive was USB 2.0. Then, we changed the
motherboard for USB 2.0. Then, we also discovered that the firmware was not
current. After that all went OK.

If I may, Jon, I would talk to my good friends of LaCie in the morning and
get back to you. Is there a way of getting the serial number by email so
that they can check a few things?

Best wishes from Rouen, (World Cup starting in just 15 minutes.)


Jimmy

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LACIE USB disk and SuSE 10.1

2006-07-09 Thread Jon maddog Hall
Hi folks,

It is not often I have a problem, but here one is.

I recently bought a LACIE 600 GByte USB 2.0 disk, unwrapped it and plugged it
into my SuSE 10.1 distribution.

Normally I plug in a USB storage device and it mounts, with a nice little
icon that comes up.  No such luck.  I hear the drive spin up and the heads load,
but that is about it.

So I do a "dmesg" and I get this out of it:

usb 4-1: new high speed USB device using ehci_hcd and address 10
usb 4-1: new high speed USB device using ehci_hcd and address 11
usb 4-1: new device found, idVendor=0451, idProduct=6250
usb 4-1: new device strings: Mfr=2, Product=3, SerialNumber=1
usb 4-1: Product: TUSB6250 Boot Device
usb 4-1: Manufacturer: Texas Instruments
usb 4-1: SerialNumber: AAB74D460127
usb 4-1: configuration #1 chosen from 1 choice

I expected to see something like "/dev/sdX" but that did not come up.

I poked around the net, found some information about "ehci_hcd" drivers, etc.
and it told me to do a "lsusb":

[EMAIL PROTECTED]:~> lsusb
Bus 003 Device 001: ID :
Bus 004 Device 011: ID 0451:6250 Texas Instruments, Inc.
Bus 004 Device 001: ID :
Bus 002 Device 001: ID :
Bus 001 Device 001: ID :


and an lsdev gives me this:

[EMAIL PROTECTED]:/usr/bin> lsdev
DeviceDMA   IRQ  I/O Ports

:00:1d.0 1800-181f
:00:1d.1 1820-183f
:00:1d.2 1840-185f
:00:1f.0 1000-107f 1180-11bf
:00:1f.1 1860-186f
:00:1f.3 1880-189f
:00:1f.5 18c0-18ff 1c00-1cff
:00:1f.6 2000-207f 2400-24ff
:01:00.0 3000-30ff
:02:01.0 8000-803f
acpi  9
ACPI 1010-1015
cascade 4 2
dma  0080-008f
dma1 -001f
dma2 00c0-00df
e10008000-803f
ehci_hcd:usb411
eth0 11
fpu  00f0-00ff
GPE0_BLK 1028-102f
i801_smbus   1880-188f
i8042  1 12
i8xx 1060-106f
ide0 14  01f0-01f7 03f6-03f6 1860-1867
ide1 15  0170-0177 0376-0376 1868-186f
Intel18c0-18ff 1c00-1cff
Intel 82801DB-ICH4 11
keyboard 0060-006f
motherboard  1000-107f 1180-11bf 15e0-15ef 1600-167f
ohci1394 11
parport0 03bc-03be
PCI  0cf8-0cff 3000-3fff 4000-8fff 4000-40ff 4400-44ff 
4800-48ff 4c00-4cff
pic1 0020-0021
pic2 00a0-00a1
PM1a_CNT_BLK 1004-1005
PM1a_EVT_BLK 1000-1003
PM2_CNT_BLK  1020-1020
PM_TMR   1008-100b
[EMAIL PROTECTED]::01:00.0 11
rtc   8  0070-0077
serial   02f8-02ff 03f8-03ff
timer 0
timer0   0040-0043
timer1   0050-0053
uhci_hcd 1800-181f 1820-183f 1840-185f
uhci_hcd:usb111
uhci_hcd:usb211
uhci_hcd:usb311
vesafb   03c0-03df
wifi011
yenta 11 11
[EMAIL PROTECTED]:/usr/bin>

So the device is more or less seen, but I can not find the proper way to hold
my tongue and mount it.

Googling for "Lacie" and "Linux" does not get me much.

Thanks,

md
-- 
Jon "maddog" Hall
Executive Director   Linux International(R)
email: [EMAIL PROTECTED] 80 Amherst St. 
Voice: +1.603.672.4557   Amherst, N.H. 03031-3032 U.S.A.
WWW: http://www.li.org

Board Member: Uniforum Association
Board Member Emeritus: USENIX Association (2000-2006)

(R)Linux is a registered trademark of Linus Torvalds in several countries.
(R)Linux International is a registered trademark in the USA used pursuant
   to a license from Linux Mark Institute, authorized licensor of Linus
   Torvalds, owner of the Linux trademark on a worldwide basis
(R)UNIX is a registered trademark of The Open Group in the USA and other
   countries.

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