Re: [GNC] balance of interests between users and developers

2023-05-20 Thread John Dablin via gnucash-user

On 20/05/2023 20:05, Vincent Dawans wrote:

In my (long gone) days as a paid software
developer, we had access to a QA/test team that would give us all the
feedback we needed.


In my own (also long gone) days as a software developer I remember 
reading a (partly) humorous  article that reckoned the best QA tester 
was someone with long greasy hair, who looked (and smelt) like he hadn't 
showered for a month, was highly opinionated, and his one aim in life 
was to prove the developers were useless bunch of f*g idiots. I 
thought at the time there was probably some truth in that! 


John Dablin
(Happy gnucash user who is content to let Ubuntu decide when to 
distribute an upgrade).


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Re: [GNC] Error on Receivable Ageing Report

2019-03-05 Thread John Dablin via gnucash-user
Thanks for the link, it's reassuring that it's not a corruption of my 
data file. I've no wish to get bogged down with building GC from source, 
so I'll keep my fingers crossed that Ubuntu 19.4 provides version 3.4. 
It's not a show-stopper anyway.


John Dablin

On 05/03/2019 21:54, Christopher Lam wrote:

https://bugs.gnucash.org/show_bug.cgi?id=796772
Should be fixed in 3.4

On Wed, 6 Mar 2019 at 04:33, John Dablin via gnucash-user 
mailto:gnucash-user@gnucash.org>> wrote:


Has anyone any ideas about this? Should I have sent it to a
different list?
John Dablin

On 01/03/2019 12:20, John Dablin wrote:
> I have a small job in retirement maintaining several websites
for the
> clients of my only customer, and I use Gnucash to keep track of
> invoices and payments. Something seems to have happened to my data
> file: if I go to Reports > Business > Receivable Ageing and
click on
> the total figure for the customer I get the following error
message:-
>
> Bad URL: owner=c:
>
9323130f91d5ffe0b1f033d41994bbe9=af38494ba8eadc84023395e32bdb71d1
>
> I've decompressed the data file, and those numbers seem to be the
> correct GUIDs for the customer and the Accounts Receivable account
> respectively. I'm suspicious about the 'c:', I can't find that
in the
> file, but maybe it's nothing to do with the error.
>
> If I run with --debug I only get INFO and MESSG messages in the
log,
> and none at the time of the error. It may not be relevant, but
when I
> open the Receivable Ageing report I get these:-
>
> * 12:08:18  INFO  [gnc_plugin_page_report_setup]
report-id: 0
> * 12:08:18  INFO  [gnc_plugin_page_report_setup] set
needs save
> * 12:08:18  INFO 
[gnc_gsettings_register_cb]
> schema: general.report, key: default-zoom, settings_ptr:
> 0x55e1473c8c30, handler_id: 7264
> * 12:08:18  INFO  [gnc_plugin_page_report_realize_uri]
> Realized Container size is 1w x 1h
> * 12:08:18  INFO  [qof_object_foreach] type=Split
> * 12:08:18  INFO  [qof_collection_foreach] Hash
Table size
> of Split before is 275
> * 12:08:18  INFO  [qof_collection_foreach] Hash
Table size
> of Split after is 275
> * 12:08:18  INFO  [qof_query_run_internal] matching
> objects=0x55e1489ce560 count=275
> * 12:08:18  INFO  [qof_object_foreach] type=Split
> * 12:08:18  INFO  [qof_collection_foreach] Hash
Table size
> of Split before is 275
> * 12:08:18  INFO  [qof_collection_foreach] Hash
Table size
> of Split after is 275
> * 12:08:18  INFO  [qof_query_run_internal] matching
> objects=0x55e1488f82a0 count=147
>
> This is Gnucash 3.3 running under KDE on Kubuntu 18.10.
>
> Thanks in anticipation for any help in solving this.
>
> John Dablin
>
>
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Re: [GNC] Error on Receivable Ageing Report

2019-03-05 Thread John Dablin via gnucash-user

Has anyone any ideas about this? Should I have sent it to a different list?
John Dablin

On 01/03/2019 12:20, John Dablin wrote:
I have a small job in retirement maintaining several websites for the 
clients of my only customer, and I use Gnucash to keep track of 
invoices and payments. Something seems to have happened to my data 
file: if I go to Reports > Business > Receivable Ageing and click on 
the total figure for the customer I get the following error message:-


Bad URL: owner=c:
9323130f91d5ffe0b1f033d41994bbe9=af38494ba8eadc84023395e32bdb71d1

I've decompressed the data file, and those numbers seem to be the 
correct GUIDs for the customer and the Accounts Receivable account 
respectively. I'm suspicious about the 'c:', I can't find that in the 
file, but maybe it's nothing to do with the error.


If I run with --debug I only get INFO and MESSG messages in the log, 
and none at the time of the error. It may not be relevant, but when I 
open the Receivable Ageing report I get these:-


* 12:08:18  INFO  [gnc_plugin_page_report_setup] report-id: 0
* 12:08:18  INFO  [gnc_plugin_page_report_setup] set needs save
* 12:08:18  INFO  [gnc_gsettings_register_cb] 
schema: general.report, key: default-zoom, settings_ptr: 
0x55e1473c8c30, handler_id: 7264
* 12:08:18  INFO  [gnc_plugin_page_report_realize_uri] 
Realized Container size is 1w x 1h

* 12:08:18  INFO  [qof_object_foreach] type=Split
* 12:08:18  INFO  [qof_collection_foreach] Hash Table size 
of Split before is 275
* 12:08:18  INFO  [qof_collection_foreach] Hash Table size 
of Split after is 275
* 12:08:18  INFO  [qof_query_run_internal] matching 
objects=0x55e1489ce560 count=275

* 12:08:18  INFO  [qof_object_foreach] type=Split
* 12:08:18  INFO  [qof_collection_foreach] Hash Table size 
of Split before is 275
* 12:08:18  INFO  [qof_collection_foreach] Hash Table size 
of Split after is 275
* 12:08:18  INFO  [qof_query_run_internal] matching 
objects=0x55e1488f82a0 count=147


This is Gnucash 3.3 running under KDE on Kubuntu 18.10.

Thanks in anticipation for any help in solving this.

John Dablin



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Re: [GNC] I would like different Preference settings for different files, same user

2019-03-03 Thread John Dablin via gnucash-user

On 03/03/2019 11:58, Michael Hendry wrote:

My personal accounts run according to the UK tax year - 6th Apr one year to 5th 
Apr the next - but I also keep the books for East of Scotland Jazz Education 
(ESJE), a charity  whose reporting year runs from 1st Nov one year to 31st Oct 
the next because its peak activity in bookkeeping terms is a Summer Jazz School.

The manual tells me quite clearly that Preferences are per-user, not per-file, 
so I can’t complain that Gnucash isn’t doing what’s intended! BUT it isn’t 
convenient to have to switch to another user to edit the ESJE books.

Has anyone similarly afflicted invented a work-around?

Regards,

Michael

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I agree wholeheartedly, it's illogical not to be able to set different 
financial years for different sets of accounts. I have exactly the same 
problem. I keep the accounts for two organisations, one has a financial 
year ending 31st December, the other ending 31st March, so when I get 
reports for one of them I have to set the start and end dates manually.


John Dablin

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Re: [GNC] Error on Receivable Ageing Report

2019-03-01 Thread John Dablin via gnucash-user

On 01/03/2019 12:20, John Dablin via gnucash-user wrote:

This is Gnucash 3.3 running under KDE on Kubuntu 18.30.


That should of course be Kubuntu 18.10

John Dablin

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[GNC] Error on Receivable Ageing Report

2019-03-01 Thread John Dablin via gnucash-user
I have a small job in retirement maintaining several websites for the 
clients of my only customer, and I use Gnucash to keep track of invoices 
and payments. Something seems to have happened to my data file: if I go 
to Reports > Business > Receivable Ageing and click on the total figure 
for the customer I get the following error message:-


Bad URL: owner=c:
9323130f91d5ffe0b1f033d41994bbe9=af38494ba8eadc84023395e32bdb71d1

I've decompressed the data file, and those numbers seem to be the 
correct GUIDs for the customer and the Accounts Receivable account 
respectively. I'm suspicious about the 'c:', I can't find that in the 
file, but maybe it's nothing to do with the error.


If I run with --debug I only get INFO and MESSG messages in the log, and 
none at the time of the error. It may not be relevant, but when I open 
the Receivable Ageing report I get these:-


* 12:08:18  INFO  [gnc_plugin_page_report_setup] report-id: 0
* 12:08:18  INFO  [gnc_plugin_page_report_setup] set needs save
* 12:08:18  INFO  [gnc_gsettings_register_cb] 
schema: general.report, key: default-zoom, settings_ptr: 0x55e1473c8c30, 
handler_id: 7264
* 12:08:18  INFO  [gnc_plugin_page_report_realize_uri] Realized 
Container size is 1w x 1h

* 12:08:18  INFO  [qof_object_foreach] type=Split
* 12:08:18  INFO  [qof_collection_foreach] Hash Table size 
of Split before is 275
* 12:08:18  INFO  [qof_collection_foreach] Hash Table size 
of Split after is 275
* 12:08:18  INFO  [qof_query_run_internal] matching 
objects=0x55e1489ce560 count=275

* 12:08:18  INFO  [qof_object_foreach] type=Split
* 12:08:18  INFO  [qof_collection_foreach] Hash Table size 
of Split before is 275
* 12:08:18  INFO  [qof_collection_foreach] Hash Table size 
of Split after is 275
* 12:08:18  INFO  [qof_query_run_internal] matching 
objects=0x55e1488f82a0 count=147


This is Gnucash 3.3 running under KDE on Kubuntu 18.30.

Thanks in anticipation for any help in solving this.

John Dablin


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Re: [GNC] Printing a report splits line of text with page break

2018-05-30 Thread John Dablin via gnucash-user

On 30/05/18 08:20, Geert Janssens wrote:

Op dinsdag 29 mei 2018 19:16:48 CEST schreef John Ralls:

On May 29, 2018, at 10:06 AM, John Dablin via gnucash-user
 wrote:>
On 29/05/18 17:28, Maf. King wrote:

On Tuesday, 29 May 2018 17:12:37 BST John Dablin via gnucash-user wrote:

I've created a custom transaction report and I want to print it, but
when I do the bottom line of text on pages after the first is split in
two, with the bottom half of the characters appearing at the top of the
next page. Exactly the same thing happens when I export the report as a
PDF. I've taken a screenshot of part of the PDF to show what I mean, see
http://www.pennydablin.com/images/screenshot.png

I'm in the UK printing to A4 paper. A4 is specified in page setup, and
it doesn't seem to make any difference whether I specify "format for any
printer" or for my specific printer. I've looked for any options to set
margins etc, but I haven't found any.

I'm running Gnucash 2.6.17 on Kubuntu 17.10. However I've had this
problem with several different versions over the years and ignored it,
but now I need to give the report to somebody else so I would like to be
able to fix it.

Thanks in anticipation for any help.

Hi John,

I always export the report to HTML, then use firefox to print it.

HTH,
Maf.

I'd forgotten you can do that. It took some finding because export as HTML
doesn't seem to be in the menu, and the toolbar icon looks like 'reload'
rather than 'export'. However it has solved my immediate problem, thank
you very much.

It's a bit of a clunky work around, though. I'm not sure how to raise a
bug report, but it seems to have been a problem for a long time so I'd be
surprised if nobody's reported it already.

Unfortunately it's a behavior of GtkWebKitWebView, which is what GnuCash
uses for rendering, displaying, and printing reports. There's no
immediately practical alternative for us to switch to, so there's not much
we can do about it.


I will add this is only a problem still on Windows and OS X. On linux we have
been able to upgrade to a more recent version of GtkWebKitWebView which no
longer has this issue. Our attempts to upgrade to that same version on Windows
and OS X have failed so we chose to stick with the older versions there and
live with this particular bug.

Geert



I hope to upgrade to Kubuntu 18.04 soon, so maybe I'll get the new 
versions then. In the meantime Maf. King's work around has solved the 
problem for me.


Thanks.
John Dablin
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Re: [GNC] Printing a report splits line of text with page break

2018-05-29 Thread John Dablin via gnucash-user

On 29/05/18 17:28, Maf. King wrote:

On Tuesday, 29 May 2018 17:12:37 BST John Dablin via gnucash-user wrote:

I've created a custom transaction report and I want to print it, but
when I do the bottom line of text on pages after the first is split in
two, with the bottom half of the characters appearing at the top of the
next page. Exactly the same thing happens when I export the report as a
PDF. I've taken a screenshot of part of the PDF to show what I mean, see
http://www.pennydablin.com/images/screenshot.png

I'm in the UK printing to A4 paper. A4 is specified in page setup, and
it doesn't seem to make any difference whether I specify "format for any
printer" or for my specific printer. I've looked for any options to set
margins etc, but I haven't found any.

I'm running Gnucash 2.6.17 on Kubuntu 17.10. However I've had this
problem with several different versions over the years and ignored it,
but now I need to give the report to somebody else so I would like to be
able to fix it.

Thanks in anticipation for any help.



Hi John,

I always export the report to HTML, then use firefox to print it.

HTH,
Maf.



I'd forgotten you can do that. It took some finding because export as 
HTML doesn't seem to be in the menu, and the toolbar icon looks like 
'reload' rather than 'export'. However it has solved my immediate 
problem, thank you very much.


It's a bit of a clunky work around, though. I'm not sure how to raise a 
bug report, but it seems to have been a problem for a long time so I'd 
be surprised if nobody's reported it already.


Thanks again.
John Dablin
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[GNC] Printing a report splits line of text with page break

2018-05-29 Thread John Dablin via gnucash-user
I've created a custom transaction report and I want to print it, but 
when I do the bottom line of text on pages after the first is split in 
two, with the bottom half of the characters appearing at the top of the 
next page. Exactly the same thing happens when I export the report as a 
PDF. I've taken a screenshot of part of the PDF to show what I mean, see

http://www.pennydablin.com/images/screenshot.png

I'm in the UK printing to A4 paper. A4 is specified in page setup, and 
it doesn't seem to make any difference whether I specify "format for any 
printer" or for my specific printer. I've looked for any options to set 
margins etc, but I haven't found any.


I'm running Gnucash 2.6.17 on Kubuntu 17.10. However I've had this 
problem with several different versions over the years and ignored it, 
but now I need to give the report to somebody else so I would like to be 
able to fix it.


Thanks in anticipation for any help.

John Dablin

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