Re: [GNC] Balance not updating

2021-08-16 Thread Vinayak Vatsal via gnucash-user
Thanks for the suggestion.

This problem seems to have mysteriously disappeared. It persisted through one 
full session, and an eventual crash, but relaunching GnuCash seems to have 
fixed it. I don’t really know what happened; maybe some transient data 
corruption?




> On Aug 13, 2021, at 7:14 PM, Chris Good  wrote:
> 
> Message: 1
> Date: Wed, 11 Aug 2021 08:53:14 -0700
> From: Vinayak Vatsal 
> To: gnucash-user@gnucash.org
> Subject: [GNC] Balance not updating
> Message-ID: <435ff31b-9eb2-4c06-90e3-51b6d8081...@mac.com>
> Content-Type: text/plain; charset=utf-8
> 
> Hello,
> 
> I have recently encountered the following problem:
> 
> Importing OFX transactions into one of my credit card accounts results in an
> error, where the correct credit or withdrawal is shown, but the balance
> column just comes up as zero.
> 
> This is a recent thing, and I suspect it has something to do with the fact
> that the credit card was recently issued (the old one expired) and there?s a
> new ID number somewhere that is confusing.
> 
> I tried things like changing the account ID to some random value and
> reimporting, and also just importing a CSV file with the same data, but the
> problem persists.
> 
> I can manually enter transactions without any problem.
> 
> Any ideas how to fix this?
> 
> Thank you.
> 
> Nike
> 
> 
> Hi Nike,
> 
> I'm not sure I understand your problem, but maybe your transactions are
> being imported into a different account
> than you are expecting.
> 
> If you go into Tools, "Import Map Editor", and select "Online", you can see
> the accounts that you have previously
> selected to match the  bank id's in your .ofx files.
> If you delete the incorrect match, your next ofx import will ask you to
> select the matching account again.
> 
> If I'm not understanding your problem, perhaps a partial screen dump would
> help us understand?
> 
> Regards, Chris Good
> 

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Re: [GNC] Balance not updating

2021-08-15 Thread Chris Good
Hi Nike,

Glad you have resolved your problem.
Unless this problem is happening often, it is not worth spending any time 
trying to fix.
It may have been caused by something other than a GnuCash program problem, such 
as a hardware or operating system problem.

Regards,
Chris Good

-Original Message-
From: Vinayak Vatsal  
Sent: Sunday, 15 August 2021 11:59 PM
To: Chris Good 
Cc: gnucash-user@gnucash.org
Subject: Re: [GNC] Balance not updating

Thanks for the suggestion.

This problem seems to have mysteriously disappeared. It persisted through one 
full session, and an eventual crash, but relaunching GnuCash seems to have 
fixed it. I don’t really know what happened; maybe some transient data 
corruption?




> On Aug 13, 2021, at 7:14 PM, Chris Good  wrote:
> 
> Message: 1
> Date: Wed, 11 Aug 2021 08:53:14 -0700
> From: Vinayak Vatsal 
> To: gnucash-user@gnucash.org
> Subject: [GNC] Balance not updating
> Message-ID: <435ff31b-9eb2-4c06-90e3-51b6d8081...@mac.com>
> Content-Type: text/plain; charset=utf-8
> 
> Hello,
> 
> I have recently encountered the following problem:
> 
> Importing OFX transactions into one of my credit card accounts results 
> in an error, where the correct credit or withdrawal is shown, but the 
> balance column just comes up as zero.
> 
> This is a recent thing, and I suspect it has something to do with the 
> fact that the credit card was recently issued (the old one expired) 
> and there?s a new ID number somewhere that is confusing.
> 
> I tried things like changing the account ID to some random value and 
> reimporting, and also just importing a CSV file with the same data, 
> but the problem persists.
> 
> I can manually enter transactions without any problem.
> 
> Any ideas how to fix this?
> 
> Thank you.
> 
> Nike
> 
> 
> Hi Nike,
> 
> I'm not sure I understand your problem, but maybe your transactions 
> are being imported into a different account than you are expecting.
> 
> If you go into Tools, "Import Map Editor", and select "Online", you 
> can see the accounts that you have previously selected to match the  
> bank id's in your .ofx files.
> If you delete the incorrect match, your next ofx import will ask you 
> to select the matching account again.
> 
> If I'm not understanding your problem, perhaps a partial screen dump 
> would help us understand?
> 
> Regards, Chris Good
> 


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Re: [GNC] Balance not updating

2021-08-13 Thread Chris Good
Message: 1
Date: Wed, 11 Aug 2021 08:53:14 -0700
From: Vinayak Vatsal 
To: gnucash-user@gnucash.org
Subject: [GNC] Balance not updating
Message-ID: <435ff31b-9eb2-4c06-90e3-51b6d8081...@mac.com>
Content-Type: text/plain;   charset=utf-8

Hello,

I have recently encountered the following problem:

Importing OFX transactions into one of my credit card accounts results in an
error, where the correct credit or withdrawal is shown, but the balance
column just comes up as zero.

This is a recent thing, and I suspect it has something to do with the fact
that the credit card was recently issued (the old one expired) and there?s a
new ID number somewhere that is confusing.

I tried things like changing the account ID to some random value and
reimporting, and also just importing a CSV file with the same data, but the
problem persists.

I can manually enter transactions without any problem.

Any ideas how to fix this?

Thank you.

Nike


Hi Nike,

I'm not sure I understand your problem, but maybe your transactions are
being imported into a different account
than you are expecting.

If you go into Tools, "Import Map Editor", and select "Online", you can see
the accounts that you have previously
selected to match the  bank id's in your .ofx files.
If you delete the incorrect match, your next ofx import will ask you to
select the matching account again.

If I'm not understanding your problem, perhaps a partial screen dump would
help us understand?

Regards, Chris Good

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[GNC] Balance not updating

2021-08-11 Thread Vinayak Vatsal via gnucash-user
Hello,

I have recently encountered the following problem:

Importing OFX transactions into one of my credit card accounts results in an 
error, where the correct credit or withdrawal is shown, but the balance column 
just comes up as zero.

This is a recent thing, and I suspect it has something to do with the fact that 
the credit card was recently issued (the old one expired) and there’s a new ID 
number somewhere that is confusing.

I tried things like changing the account ID to some random value and 
reimporting, and also just importing a CSV file with the same data, but the 
problem persists.

I can manually enter transactions without any problem.

Any ideas how to fix this?

Thank you.

Nike


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